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sr. manager

United States Citigroup

The Mid-Corp Sr Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval. Responsibilities:<ul><li>Identifies cross-sell opportunities to deepen and increase share of wallet</li><li>Calls on clients to deepen relationships and proactively owning, responding to and anticipating any future needs, roadblocks or risks, leveraging internal resources to assist where necessary</li><li>Introduces financial solutions to assist clients in building and strengthening an effective portfolio;</li><li>Works closely with Case Manager in the on boarding and retention of clients, ensures the appropriate Know Your Client (KYC) and other compliance deliverables are met;</li><li>Maximizes client experience by proactive sharing markets updates, trend and intelligence;</li><li>Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate</li><li>Identifies and pursues new clients aligned with CITI COMMERCIAL BANK (CCB) s value proposition.</li><li>Networks with clients to identify avenues for new business opportunities</li><li>Prepares /oversees new transaction submissions &amp; annual reviews for the submission to the in-business credit lending management and independent risk department;</li><li>Ensuring deals are structured to balance risk and reward, so teams incentives align with acting in the clients interests</li><li>Ensures compliance with regulatory requirements and Citi's policies / guidelines at all times</li><li>Nurtures and builds out the future talent of the business by dedicating time to mentor and coach others</li><li>Works with Country Head and/or Team Head to set targets, work with the team to execute on the immediate to mid-term strategy;</li><li>Drives and is accountable for how the team performs on all economic and cultural measures;</li><li>Provides oversight, guidance and controls for teams to meet business benchmarks in an ethical and sustainable way that complies with regulatory requirements and Citi's policies / guidelines at all time</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.</li></ul>Qualifications:<ul><li>6-10 years of experience</li><li>Sound knowledge of banking and investment products and process as well as a track record of providing sound banking and financial advice and solutions to clients</li><li>Demonstrates core credit skills</li><li>Demonstrates an intermediate level of Early Warning Detection skills</li><li>Demonstrates ability to close deals and proficiently manage the credit origination process, gather and maintain credit documentation and monitor accounts</li><li>Demonstrates advanced understanding of accounting principles, financial modeling and financial statement analysis</li><li>Ability to work effectively in team setting</li><li>Ability to drive tasks through to completion by maintaining effective working relationships with stakeholders across function</li><li>Excellent interpersonal, communication and influencing skills</li><li>A team-player, with positive/can-do approach for motivation</li><li>Highly focused, able to rapidly identify key priorities, clearly communicate the priorities</li><li>Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.</li><li>A proactive approach in looking for ways in strengthening business relationship with clients, delivers a simple, secure and seamless client experience</li><li>Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients</li><li>Able to quickly adapt priorities based on the latest data insights</li><li>Must have a sharp business development focus and demonstrative innovative approaches</li></ul>

Mid-Corporate Sr Manager

Gole Ganga Group

Primary Responsibilities:1. Sales Strategy &amp; Business Planning<ul><li>Develop and execute sales strategies to achieve revenue targets for assigned residential and commercial projects.</li><li>Plan and manage launch strategies, pricing, payment plans, and promotional campaigns.</li><li>Analyze market trends, competitor projects, and customer preferences to guide sales strategies.</li><li>Work closely with marketing teams to align campaigns with sales objectives.</li></ul>2. Sales Operations Management<ul><li>Oversee end-to-end sales cycle &mdash; enquiry generation, client engagement, site visits, negotiations, deal closures, and documentation.</li><li>Ensure consistent lead follow-up, CRM data accuracy, and high conversion ratios.</li><li>Conduct regular sales meetings and reviews to monitor performance against targets.</li><li>Coordinate with Finance and CRM teams to ensure timely collection and payment compliance.</li></ul>3. Team Leadership &amp; Performance<ul><li>Lead, motivate, and mentor a team of Sales Executives and Relationship Managers.</li><li>Set clear KPIs and monitor individual performance through regular evaluations.</li><li>Conduct product and soft-skills training sessions to enhance team capability.</li><li>Encourage a culture of collaboration, accountability, and ethical sales conduct.</li></ul>4. Client Relationship Management<ul><li>Build and maintain long-term relationships with HNIs, corporate clients, investors, and brokers.</li><li>Ensure exceptional customer experience throughout the buying journey &mdash; from inquiry to handover.</li><li>Act as the escalation point for key clients to ensure high satisfaction and retention.</li><li>Organize property showcases, events, and site visits for prospective and institutional clients.</li></ul>5. Channel Partner &amp; Broker Network Development<ul><li>Develop a strong broker and channel partner network across UAE and international markets.</li><li>Implement incentive programs and engagement strategies to enhance partner performance.</li><li>Track and manage broker sales contribution and ensure alignment with company objectives.</li></ul>6. Reporting &amp; Coordination<ul><li>Maintain accurate sales forecasts, pipeline reports, and performance dashboards.</li><li>Submit weekly and monthly MIS to the management on leads, conversions, revenue, and collection status.</li><li>Coordinate with CRM, Legal, and Documentation teams to ensure timely sales agreements and customer onboarding.</li><li>Provide feedback to the Product Development team on market demands and client preferences.</li></ul>Secondary Responsibilities:<ul><li>Represent the company at real estate expos, exhibitions, and networking events.</li><li>Monitor post-sales customer service to ensure smooth handover and satisfaction.</li><li>Assist in defining pricing strategies for new project launches.</li><li>Support cross-functional initiatives to enhance overall business performance.</li></ul>Job Type: Full-timePay: AED10,000.00 - AED20,000.00 per monthApplication Question(s):<ul><li>Do you have at least 7 years of experience working directly on rolls with the Top Real Estate Companies in UAE?</li></ul>Experience:<ul><li>Real Estate Sales: 7 years (Required)</li></ul>Willingness to travel:<ul><li>100% (Preferred)</li></ul>

Sr. Manager - Sales

Bridge Et Al.

<div>About the Group
Change Et Al, Bridge Et Al, and Board Match Up are complementary brands under a shared vision, enabling leadership transformation, talent mobility, and board readiness for the future of work. Together, we engage global business leaders, executives, and organizations across industries through learning programs, advisory, and platform-driven talent solutions.
Role Overview
We are seeking a dynamic and strategic Sr. Manager - Global Sales &amp; Market Expansion to lead business development across all three brands. This role will drive client acquisition, key account management, and revenue growth across regions. The ideal candidate brings a strong B2B sales track record, exceptional stakeholder engagement skills, and a global outlook.The Sr. Manager will work closely with the leadership team to shape go-to-market strategies, build long-term client partnerships, and position our brands as trusted partners for leadership, transformation, and board talent solutions. 
Key Responsibilities<ul>
<li>
Develop and execute a comprehensive sales strategy across all three brands to achieve growth and revenue objectives.</li>
<li>Drive B2B client acquisition and nurture long-term relationships with corporate clients, professional networks, and ecosystem partners.</li>
<li>Manage key accounts, ensuring high levels of client satisfaction and repeat engagement.</li>
<li>Collaborate with marketing and digital teams to strengthen lead generation, brand visibility, and content-driven outreach.</li>
<li>Build and maintain a strong pipeline of opportunities, from enterprise clients to mid-sized organizations across multiple geographies.</li>
<li>Represent the brands confidently in meetings with CEOs, CHROs, and C-suite executives, articulating value propositions and solutions.</li>
<li>Analyze sales performance metrics and recommend data-driven strategies to optimize outcomes.</li>
<li>Mentor and grow a small sales or partnerships team, fostering a high-performance culture.</li>
<li>Partner with leadership on international expansion and new market entry strategies.</li></ul> 

Qualifications &amp; Experience
<ul><li>10&ndash;15 years of experience in B2B sales, business development, or partnerships, ideally in professional services, HR solutions, learning, or technology-driven organizations.</li>
<li>Proven success in building and managing enterprise-level client relationships and partnerships.</li>
<li>Exposure to digital marketing, sales enablement tools, and CRM systems is a must.</li>
<li>Experience working with startups or high-growth companies and ability to operate in a fast-paced, evolving environment.</li>
<li>Strong communication and presentation skills, with the ability to engage senior leaders and global stakeholders with credibility and confidence.</li>
<li>Bachelor&rsquo;s degree in Business, Marketing, or a related field; MBA preferred.</li>
</ul>
Key Attributes<ul>
<li>
Entrepreneurial mindset with a hands-on, solution-oriented approach.</li>
<li>Strategic thinker with strong commercial acumen and negotiation skills.</li>
<li>Self-motivated and comfortable working in an international, cross-cultural environment.</li>
<li>Collaborative leader who thrives on building relationships and driving results through influence.</li></ul> 

Compensation: This is primarily a business-growth role offering a base retainer plus strong performance-based incentives</div>

Sr. Manager – Global Sales & Market Expansion

Aljomaih Energy and Water Company

<div>
 
 
 Overview
 
 
 
 This role will lead the financial analysis and modeling for Power and Desalination projects, and development projects across the globe. It will support several project finance and M&amp;A transactions each year with the goal of developing into a deal lead role on such transactions in the future.
 
 
 &nbsp;
 
 
 
 Your Job Functions (Duties &amp; Responsibilities)
 
 
 <ul>
 <li>
 Develop and audit complex financial models of international standards, with relevant accounting and taxation practices.
 </li>
 <li>
 Perform the necessary due diligence, risk analysis and mitigation strategies in the structuring of debt, equity, guarantees or other forms of financing.
 </li>
 <li>
 Engage in the internal approvals process which may include interface with different teams such as credit, integrity, legal and other teams as well as the management and the board.
 </li>
 <li>
 Ensure appropriate legal documentation is in place for all deals and that financial close is achieved in a timely fashion.
 </li>
 <li>
 Perform financial modeling of Power, Desalination, industrial wastewater treatment development opportunities.
 </li>
 <li>
 Support structuring of Power Purchase Agreements with potential offtake customers.
 </li>
 <li>
 Support project financing and M&amp;A transactions with 3rd party investors, lenders and/or tax equity providers.
 </li>
 <li>
 Collaborate effectively with the Development, Organization, EPC, and Interconnection teams.
 </li>
 <li>
 Provide strategic financial, Power including renewable energy Desalination and market analysis as needed.
 </li>
 <li>
 Review project documents to assess their commercial and contractual implications, specifically for project financing structures.
 </li>
 <li>
 Maintain and share knowledge on the executed projects and emerging best practices in the industry.
 </li>
 <li>
 Review all contract documentation to understand the requirements in a deal.
 </li>
 <li>
 Work on optimizing the tax structure of the projects and reviewing and implementing in the model any accounting and tax related requirements.
 </li>
 <li>
 Perform financial analysis on projects.
 </li>
 <li>
 Engage with the banks to support financing relationships and negotiations
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Graduate degree with a focus in finance, economics, or another quantitative field.
 </li>
 <li>
 At least 3 to 7 years of work experience supporting the energy and Desalination industry in a financial modeling and transactional role.
 </li>
 <li>
 Previous experience working for a leading IPP, utility, renewable developer, or investment bank preferably in MENA..
 </li>
 </ul>
</div>

Manager/Sr. Manager-PF

Al Jomaih Energy and Water

<div>Overview
This role will lead the financial analysis and modeling for Power and Desalination projects, and development projects across the globe. It will support several project finance and M&amp;A transactions each year with the goal of developing into a deal lead role on such transactions in the future. 
Your Job Functions (Duties &amp; Responsibilities)<ul>
<li>
Develop and audit complex financial models of international standards, with relevant accounting and taxation practices.</li>
<li>Perform the necessary due diligence, risk analysis and mitigation strategies in the structuring of debt, equity, guarantees or other forms of financing.</li>
<li>Engage in the internal approvals process which may include interface with different teams such as credit, integrity, legal and other teams as well as the management and the board.</li>
<li>Ensure appropriate legal documentation is in place for all deals and that financial close is achieved in a timely fashion.</li>
<li>Perform financial modeling of Power, Desalination, industrial wastewater treatment development opportunities.
</li><li>Support structuring of Power Purchase Agreements with potential offtake customers.
</li><li>Support project financing and M&amp;A transactions with 3rd party investors, lenders and/or tax equity providers.
</li><li>Collaborate effectively with the Development, Organization, EPC, and Interconnection teams.
</li><li>Provide strategic financial, Power including renewable energy Desalination and market analysis as needed.</li>
<li>Review project documents to assess their commercial and contractual implications, specifically for project financing structures.
</li><li>Maintain and share knowledge on the executed projects and emerging best practices in the industry.</li>
<li>Review all contract documentation to understand the requirements in a deal.</li>
<li>Work on optimizing the tax structure of the projects and reviewing and implementing in the model any accounting and tax related requirements.</li>
<li>Perform financial analysis on projects.</li>
<li>Engage with the banks to support financing relationships and negotiations
</li></ul>Requirements<ul>
<li>
Graduate degree with a focus in finance, economics, or another quantitative field.</li>
<li>At least 3 to 7 years of work experience supporting the energy and Desalination industry in a financial modeling and transactional role.
</li><li>Previous experience working for a leading IPP, utility, renewable developer, or investment bank preferably in MENA..</li></ul></div>

Idealz Holding

<div>
 
 
 At a Glance:
 
 
 
 👨&zwj;💻&nbsp;
 
 Position:
 
 &nbsp;Senior Manager &ndash; Customer Experience
 
 
 👫&nbsp;
 
 Team:
 
 &nbsp;Customer Experience &amp; Operations
 
 
 📍&nbsp;
 
 Location:
 
 &nbsp;Dubai, United Arab Emirates
 
 
 📄&nbsp;
 
 Contract:
 
 &nbsp;Full-time
 
 
 🏢&nbsp;
 
 Type:
 
 &nbsp;On-site
 
 
 💷&nbsp;
 
 Benefits:
 
 &nbsp;Competitive package with performance incentive
 
 
 
 
 
 
 About Us 🥇
 
 
 
 At&nbsp;
 
 Idealz Holding
 
 , we&rsquo;re redefining retail with our unique&nbsp;
 
 &ldquo;Shop &amp; Win&rdquo;
 
 &nbsp;model &mdash; transforming everyday shopping into extraordinary experiences 🎉. With a footprint across 4 continents and over&nbsp;
 
 $100M in prizes awarded
 
 , Idealz stands at the intersection of&nbsp;
 
 commerce, innovation, and customer delight
 
 &nbsp;🚀.
 
 
 Customer experience is at the heart of everything we do. Every purchase, every draw, every win &mdash; it all begins and ends with how we make our customers feel.
 
 
 
 
 
 
 Role Description 📝
 
 
 
 We&rsquo;re looking for a&nbsp;
 
 Senior Manager &ndash; Customer Experience
 
 &nbsp;who will lead and elevate how customers interact with Idealz across every touchpoint. This role demands a balance of strategy, empathy, and operational excellence. You&rsquo;ll design and implement world-class service processes, shape the customer journey, and build a team that delivers excellence at scale.
 
 
 You&rsquo;ll collaborate closely with product, operations, and marketing teams to ensure our customers enjoy a seamless, memorable experience that matches the excitement of our brand 🎯.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing ✅
 
 
 <ul>
 <li>
 Own and evolve the&nbsp;
 
 end-to-end customer experience strategy
 
 , from onboarding to retention.
 </li>
 <li>
 Lead and manage customer service operations, ensuring top-tier responsiveness and satisfaction.
 </li>
 <li>
 Develop&nbsp;
 
 CX frameworks and KPIs
 
 &nbsp;to measure and continuously improve performance.
 </li>
 <li>
 Design and refine&nbsp;
 
 customer journeys
 
 , identifying friction points and optimizing touchpoints.
 </li>
 <li>
 Partner with technology and product teams to integrate&nbsp;
 
 CX insights
 
 &nbsp;into platform improvements.
 </li>
 <li>
 Implement&nbsp;
 
 VOC (Voice of Customer)
 
 &nbsp;programs and feedback loops to inform decisions.
 </li>
 <li>
 Train, mentor, and inspire customer-facing teams to deliver empathetic, consistent service.
 </li>
 <li>
 Handle escalations and critical cases with professionalism and tact.
 </li>
 <li>
 Collaborate with Marketing &amp; Communications to ensure customer feedback is reflected in brand messaging.
 </li>
 <li>
 Champion a&nbsp;
 
 customer-first culture
 
 &nbsp;across the organization.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Qualifications 🧩
 
 
 <ul>
 <li>
 10&ndash;12 years of experience in&nbsp;
 
 customer experience, customer success, or service operations
 
 , preferably in retail, e-commerce, or lifestyle brands.
 </li>
 <li>
 Proven track record of&nbsp;
 
 leading CX teams
 
 &nbsp;and driving measurable improvements in satisfaction and loyalty.
 </li>
 <li>
 Strong analytical mindset &mdash; able to translate data and feedback into actionable strategies.
 </li>
 <li>
 Deep understanding of&nbsp;
 
 CX tools, CRMs, and service technologies
 
 &nbsp;(Zendesk, Salesforce, Freshdesk, etc.).
 </li>
 <li>
 Excellent communication, leadership, and problem-solving skills.
 </li>
 <li>
 Passion for delivering&nbsp;
 
 exceptional, emotionally resonant customer experiences
 
 .
 </li>
 <li>
 Bachelor&rsquo;s/Master&rsquo;s degree in Business, Marketing, or related field.
 </li>
 </ul>
 
 
 
 
 
 The Process ➡️
 
 
 <ul>
 <li>
 Initial screening with Global Head of HR
 </li>
 <li>
 Case study / customer journey assignment
 </li>
 <li>
 Interview with General Manager
 </li>
 <li>
 Final interview with CEO
 </li>
 </ul>
 
 
 
 
 ⏱️ Process typically concludes within 3&ndash;4 weeks
 
 
 
 
 
 
 Why Join Idealz ⁉️
 
 
 
 At&nbsp;
 
 Idealz Holding
 
 , you&rsquo;ll join a&nbsp;
 
 fast-paced, globally recognized brand
 
 &nbsp;where innovation meets customer obsession. This role offers the opportunity to&nbsp;
 
 shape the customer experience backbone
 
 &nbsp;of a company reinventing retail 🌍. You&rsquo;ll have the autonomy to build, lead, and transform &mdash; making every customer interaction a winning one 🏆.
 
</div>

Sr. Manager Customer Experience

National Bank of Fujaira...

Key Accountabilities
<ul>
<li>Devise a vision and long-term strategy to grow the investment solutions business into a key offering and establish and maintain the core investment philosophy and customer experience values.</li>
<li>Lead a team of investment professionals that represent NBF s investment solutions principles and values set-forth in the strategy and vision. And to strive to develop team capabilities, meet Emiratization targets and foster an environment that supports innovation, career development, and high performance.</li>
<li>Collaborate with senior management, segment heads, and other stakeholders to set the appropriate strategies, lead initiatives to commercialize investment solutions, and develop the necessary infrastructure across all functions of the business. Then regularly provide updates to stakeholders to receive feedback and discuss opportunities.</li>
<li>Set the appropriate budget, targets, and KPIs of the unit in line with the overall Department budget and KPIs.</li>
<li>Position the bank in the market place as a responsible provider of investment products and solutions, while keeping in line with the Bank s overall positioning and segment focused strategy. This will enhance fee income generation and increase client cross sell and stickiness.</li>
<li>Work interdependently, collaboratively, and effectively with other bank departments and teams to maximise business opportunities, and raise overall Bank Brand equity.</li>
</ul>
Investment Management
<ul>
<li>Monitor the performance of the investment solutions offering versus the benchmarks and ensure alignment to the targeted risk/return objectives. Monitor the efficient and effective implementation of strategy, policies, guidelines, procedures and compliance for the different areas of IM department functions to ensure adherence to regulatory requirements, compliance, internal and external audit, industry codes of conduct and the bank s overall risk appetite.</li>
<li>Prepare customized investment proposals for clients based on need analysis, suitability, and risk reward profiles.</li>
<li>Continuously research the market, engage with asset managers, and conduct due diligence on existing and potential investment solutions.</li>
<li>Provide specialised product support through the specialised IM team to the client coverage teams in the various segments for effective delivery of investment solutions</li>
</ul>
Product Management
<ul>
<li>Oversee the product management cycle from idea generation, infrastructure setup, execution, and post-transaction monitoring.</li>
<li>Set the appropriate SOPs and processes to ensure smooth transactions and work flow of the department and strive to reduce operational difficulties.</li>
<li>Collaborate with the Marketing team to initiate marketing campaigns to enhance the investment solutions product visibility and brand</li>
</ul>
Client Coverage
<ul>
<li>Lead the investment solutions placement by actively working with Business units and segment heads to set forth commercialization strategies and identify potential opportunities and leads</li>
<li>Directly engage with HNWI and Corporate clients to manage the investment advisory relation and conduct portfolio reviews and portfolio strategy updates when required</li>
<li>Develop the internal placement capabilities of the RMs by conducting the required training to help RMs identify and qualify leads for investment solutions. Conduct regular Investment / Product trainings to provide product knowledge to RMs across segments to improve potential business</li>
<li>Deliver seminars and webinars to external customer to increase financial awareness and position NBF as thought-leaders in the market.</li>
<li>Lead initiatives to enhance and maintain a satisfactory customer experience throughout the client journey from onboarding to post-transaction reporting and explore digitalization possibilities where applicable.</li>
</ul>
Staff Management
<ul>
<li>Manage HR issues with the team (escalate to HoTS when necessary) Support, develop and grow staff through training, coaching and mentoring. Follow a fair and time bound performance management process. Maintain and grow emiratization in the department.</li>
</ul>
Governance and Compliance
<ul>
<li>Ensure compliance with internal and external regulatory and compliance requirements, while always exercising high degree of fiduciary responsibility.</li>
</ul>

Sr. Manager - Portfolio Management

Explore 3632+ Sr. manager in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

3632 sr. manager jobs IN Dubai United Arab Emirates

Mid-Corporate Sr Manager

Sr. Manager - Sales

Sr. Manager – Global Sales & Market Expansion

Manager/Sr. Manager-PF

Manager/Sr. Manager-PF

Sr. Manager Customer Experience

Sr. Manager - Portfolio Management