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store supervisor automotive

Naffco

Lead a friendly automotive store team as Supervisor: deliver excellent service, manage stock, and ensure safe, compliant operations in a fast-paced retail environment.
 <div><div><h3 class="jobSectionHeader">Job Summary</h3>
The Store Supervisor &ndash; Automotive will oversee daily store operations within the automotive department, ensuring excellent customer service, efficient stock management and safe, compliant working practices. The role involves supervising sales colleagues, maintaining merchandising standards, supporting inventory control and contributing to sales and service targets. The Store Supervisor will act as a key point of contact for customers and internal teams, resolving issues and driving continuous improvement.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Customer Service &amp; Sales<ul><li>
Lead by example to deliver high standards of customer service and technical advice on automotive products and accessories</li><li>
Support sales activities to meet department and store sales targets, including upselling and product demonstrations</li><li>
Handle and resolve customer enquiries, complaints and returns in a timely, professional manner</li></ul></li><li>
Team Leadership &amp; Development<ul><li>
Supervise, coach and schedule store colleagues to ensure adequate cover and high performance</li><li>
Provide on‑the‑job training and product knowledge development for the team</li><li>
Promote a positive, inclusive working environment and support adherence to company policies</li></ul></li><li>
Stock &amp; Merchandising<ul><li>
Manage stock levels, perform regular stock counts and support replenishment to maintain availability</li><li>
Ensure merchandise is presented to company standards, including labelling, signage and promotional layouts</li><li>
Coordinate with warehouse and procurement teams to resolve stock discrepancies and returns</li></ul></li><li>
Operational &amp; Health &amp; Safety<ul><li>
Oversee daily opening and closing procedures, cash handling and point‑of‑sale operations</li><li>
Ensure compliance with health and safety, manual handling and COSHH requirements relevant to automotive products</li><li>
Maintain a secure, organised store environment and report any incidents or maintenance needs</li></ul></li><li>
Administration &amp; Reporting<ul><li>
Prepare and submit daily/weekly sales and stock reports and support loss prevention activities</li><li>
Support rostering, timekeeping and basic HR administration for the departmental team</li><li>
Use store systems (POS, stock management, ERP) to process orders, reservations and transfers accurately</li></ul></li><li>
Customer &amp; Supplier Collaboration<ul><li>
Work with external suppliers and in‑store service partners to coordinate fittings, deliveries and specialised services</li><li>
Escalate supplier or warranty issues and liaise with the wider business to ensure satisfactory resolution</li></ul></li><li>
Continuous Improvement<ul><li>
Identify opportunities to improve customer experience, efficiency and sales performance within the automotive department</li><li>
Contribute to local initiatives and share best practice across the store network</li></ul></li></ul><h3 class="jobSectionHeader">
Requirements</h3>
Education<ul><li>
Any graduate or relevant vocational qualifications in automotive or retail management advantageous</li></ul>
Experience<ul><li>
Experience in retail, automotive parts or related customer‑facing environment, with supervisory responsibilities preferred</li><li>
Proven track record of delivering customer service and achieving sales targets</li><li>
Experience of stock control, merchandising and use of retail systems (POS, stock management, ERP) desirable</li></ul><h3 class="jobSectionHeader">
Technical Competencies</h3><ul><li>
Good product knowledge of automotive parts and accessories, or willingness to learn</li><li>
Competent IT skills and ability to work with retail and inventory systems</li><li>
Strong communication and interpersonal skills for dealing with customers, suppliers and colleagues</li><li>
Organisational skills with attention to detail for stock accuracy and merchandising standards</li><li>
Ability to prioritise tasks and manage a small team in a fast‑paced retail environment</li></ul></div></div>
 <div><div><div><div>Department</div>
<div>Trucks &amp; Vehicles
</div><div>Role</div>
<div>Store Supervisor - Automotive
</div><div>Locations</div>
<div>Dubai - UAE
</div><div>Monthly salary</div>
<div>AED3,500 - AED4,500</div></div></div></div>

Store Supervisor - Automotive

NAFFCO Careers

<div>
 
 Job Summary
 
 
 
 The Store Supervisor &ndash; Automotive will oversee daily store operations within the automotive department, ensuring excellent customer service, efficient stock management and safe, compliant working practices. The role involves supervising sales colleagues, maintaining merchandising standards, supporting inventory control and contributing to sales and service targets. The Store Supervisor will act as a key point of contact for customers and internal teams, resolving issues and driving continuous improvement.
 
 
 
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 Customer Service &amp; Sales
 </li>
 <ul>
 <li>
 Lead by example to deliver high standards of customer service and technical advice on automotive products and accessories
 </li>
 <li>
 Support sales activities to meet department and store sales targets, including upselling and product demonstrations
 </li>
 <li>
 Handle and resolve customer enquiries, complaints and returns in a timely, professional manner
 </li>
 </ul>
 <li>
 Team Leadership &amp; Development
 </li>
 <ul>
 <li>
 Supervise, coach and schedule store colleagues to ensure adequate cover and high performance
 </li>
 <li>
 Provide on‑the‑job training and product knowledge development for the team
 </li>
 <li>
 Promote a positive, inclusive working environment and support adherence to company policies
 </li>
 </ul>
 <li>
 Stock &amp; Merchandising
 </li>
 <ul>
 <li>
 Manage stock levels, perform regular stock counts and support replenishment to maintain availability
 </li>
 <li>
 Ensure merchandise is presented to company standards, including labelling, signage and promotional layouts
 </li>
 <li>
 Coordinate with warehouse and procurement teams to resolve stock discrepancies and returns
 </li>
 </ul>
 <li>
 Operational &amp; Health &amp; Safety
 </li>
 <ul>
 <li>
 Oversee daily opening and closing procedures, cash handling and point‑of‑sale operations
 </li>
 <li>
 Ensure compliance with health and safety, manual handling and COSHH requirements relevant to automotive products
 </li>
 <li>
 Maintain a secure, organised store environment and report any incidents or maintenance needs
 </li>
 </ul>
 <li>
 Administration &amp; Reporting
 </li>
 <ul>
 <li>
 Prepare and submit daily/weekly sales and stock reports and support loss prevention activities
 </li>
 <li>
 Support rostering, timekeeping and basic HR administration for the departmental team
 </li>
 <li>
 Use store systems (POS, stock management, ERP) to process orders, reservations and transfers accurately
 </li>
 </ul>
 <li>
 Customer &amp; Supplier Collaboration
 </li>
 <ul>
 <li>
 Work with external suppliers and in‑store service partners to coordinate fittings, deliveries and specialised services
 </li>
 <li>
 Escalate supplier or warranty issues and liaise with the wider business to ensure satisfactory resolution
 </li>
 </ul>
 <li>
 Continuous Improvement
 </li>
 <ul>
 <li>
 Identify opportunities to improve customer experience, efficiency and sales performance within the automotive department
 </li>
 <li>
 Contribute to local initiatives and share best practice across the store network
 
 </li>
 </ul>
 </ul>
 
 Requirements
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 Any graduate or relevant vocational qualifications in automotive or retail management advantageous
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Experience in retail, automotive parts or related customer‑facing environment, with supervisory responsibilities preferred
 </li>
 <li>
 Proven track record of delivering customer service and achieving sales targets
 </li>
 <li>
 Experience of stock control, merchandising and use of retail systems (POS, stock management, ERP) desirable
 
 
 </li>
 </ul>
 
 
 Technical Competencies
 
 
 
 
 <ul>
 <li>
 Good product knowledge of automotive parts and accessories, or willingness to learn
 </li>
 <li>
 Competent IT skills and ability to work with retail and inventory systems
 </li>
 <li>
 Strong communication and interpersonal skills for dealing with customers, suppliers and colleagues
 </li>
 <li>
 Organisational skills with attention to detail for stock accuracy and merchandising standards
 </li>
 <li>
 Ability to prioritise tasks and manage a small team in a fast‑paced retail environment
 </li>
 </ul>
</div>

Alex Renner Motors Garage L.L.C.

The Parts Estimator is responsible for preparing accurate parts estimates, sourcing spare parts, maintaining inventory accuracy, coordinating with suppliers and warehouse teams, and ensuring smooth parts operations to support workshop activities. The role requires strong technical knowledge, teamwork, communication skills, and continuous learning to keep up with rapidly changing automotive technologies and brands.Key Responsibilities<ul><li>Must have strong knowledge of the European automotive parts market and sourcing channels.</li><li>Good understanding of the European vehicle brands handled by AR Motors.</li><li>Minimum experience in purchasing European automotive parts from the local market, including both genuine/original and aftermarket parts.</li><li>Strong negotiation and supplier coordination skills.</li><li>Proactive, solution-oriented, and self-driven approach towards work.</li><li>Ability to work independently and handle purchasing requirements efficiently under pressure.</li><li>Prepare accurate parts estimates with landing costs by reviewing requirements with technicians and service advisors.</li><li>Prepare SVO20 (Service Order) for Job Cards based on approved estimates.</li><li>Issue parts efficiently through ERP systems and physically hand over items to technicians as per approved estimations.</li><li>Store job-specific parts in a clearly identifiable manner for efficient handover and tracking.</li><li>Keep service advisors and relevant teams updated regarding parts arrivals, delays, and order status.</li><li>Assist technicians, mechanics, service advisors, and other staff with queries related to parts and catalogues.</li></ul>Inventory &amp; Store Management<ul><li>Ensure spare parts are properly organized and maintain inventory accuracy at all times.</li><li>Ensure parts catalogues are accurate and updated regularly.</li><li>Maintain minimum stock quantities for fast-moving items and coordinate replenishment activities.</li><li>Segregate parts received from warehouses and suppliers according to specific Job Cards or estimate orders.</li><li>Ensure stock parts are correctly labeled and stored in the appropriate bin locations.</li></ul>Sourcing &amp; Procurement Support<ul><li>Source aftermarket, used, or unavailable parts to achieve cost-effective and faster lead-time solutions when required.</li><li>Assist purchase executives with LPOs, IPOs, and other purchasing activities as needed.</li><li>Coordinate with warehouses and drivers regarding purchasing and supply chain activities.</li><li>Handle shipment coordination and related logistics activities.</li><li>Adhere to company protocols for local and outside repair or refurbishment of parts.</li></ul>Documentation &amp; Compliance<ul><li>Prepare warranty forms indicating repair cost estimates and recommendations.</li><li>Handle MOFA attestation for commercial invoices valued above AED 10,000 and ensure attested documents and receipts are submitted to Accounts in a timely manner.</li><li>Ensure all related documentation is maintained accurately and updated as required.</li></ul>Teamwork &amp; Continuous Improvement<ul><li>Continuously learn new technical information and techniques through formal training sessions and practical exposure.</li><li>Stay updated with all automotive brands handled by the company.</li><li>Work closely with the Aftersales and Export teams to support customer requirements, supplier follow-ups, payments, and shipment arrangements.</li><li>Report issues promptly to the department head and work collaboratively to resolve problems efficiently.</li><li>Perform additional duties and responsibilities as assigned by management.</li></ul>Requirements &amp; Skills<ul><li>Good English communication skills, both written and verbal.</li><li>Strong teamwork and coordination abilities.</li><li>Ability to produce high-quality work consistently.</li><li>Good understanding of automotive spare parts and catalogues.</li><li>Familiarity with ERP systems and inventory management processes.</li><li>Ability to follow written, oral, and diagram-based instructions effectively.</li><li>Ability to solve problems involving multiple variables in standardised situations.</li><li>Strong organisational and multitasking skills.</li><li>Willingness to continuously learn and adapt to new automotive technologies and brands.</li></ul>Preferred Qualifications<ul><li>Experience in automotive spare parts estimation, inventory, or procurement.</li><li>Experience dealing with luxury or multi-brand automotive parts is an advantage.</li><li>Knowledge of aftermarket sourcing and supply chain coordination preferred.</li></ul>Work Location: In person

Automotive Spare Parts Cost Estimator

Sand Dance Tyres Trading LCC

We are looking for an experienced and dynamic Branch Manager with Mechanical knowledge to oversee daily branch operations, drive sales growth, manage staff performance, and ensure excellent customer service within the automotive service industry.The ideal candidate must have strong leadership abilities, operational knowledge, and proven experience in managing automotive service or tyre industry operations.Key Responsibilities<ul><li>Manage overall branch operations, sales performance, and customer service standards</li><li>Lead, train, coach, and motivate branch staff to achieve operational and sales targets</li><li>Ensure smooth day-to-day operations while maintaining safety and company standards</li><li>Monitor employee productivity, attendance, and service quality</li><li>Develop and implement strategies to increase branch revenue and profitability</li><li>Handle customer concerns professionally and maintain high customer satisfaction</li><li>Prepare monthly sales reports, branch performance reports, and operational updates</li><li>Manage branch budgets, stock control, and operational expenses</li><li>Build strong relationships with customers, suppliers, and local business partners</li><li>Ensure achievement of monthly sales targets with proper profit margins</li><li>Identify operational improvements and implement corrective actions where required</li><li>Coordinate with management regarding branch performance and business opportunities</li><li>Maintain compliance with company policies and UAE regulations</li></ul>Requirements &amp; Qualifications<ul><li>Minimum 10 years of experience in the Automotive Service Industry (Mandatory)</li><li>Previous experience as a Branch Supervisor , Service Manager, or Operations Manager preferred.</li><li>Strong leadership, communication, and team management skills</li><li>Good understanding of tyres, automotive services, and customer handling</li><li>Ability to manage sales targets, branch profitability, and staff performance</li><li>Excellent problem-solving and decision-making abilities</li><li>Good business development and negotiation skills</li><li>Bachelor&rsquo;s degree or Diploma in Business Administration, Automotive, or related field preferred</li><li>Proficiency in MS Office and branch reporting systems</li><li>Immediate joiners preferred.</li></ul>Preferred Skills<ul><li>Customer-focused mindset</li><li>Strong mechanical Knowledge.</li><li>Strong organizational and operational management abilities</li><li>Ability to work under pressure and achieve targets</li><li>Knowledge of UAE automotive market is an advantage</li></ul>Benefits<ul><li>Competitive salary package</li><li>Career growth opportunities</li><li>Supportive work environment</li><li>Performance-based incentives</li></ul>Apply NowInterested candidates with relevant automotive industry experience may apply with their updated CV.Pay: AED6,000.00 - AED9,000.00 per monthWork Location: In person

Branch Supervisor

<div>
 
 
 Job Summary:
 
 
 
 
 We are seeking an experienced Purchase Officer with a strong background in manufacturing, automotive, steel, or HVAC industries. The ideal candidate will be responsible for sourcing, negotiating, and procuring materials, equipment, and services while ensuring cost efficiency, quality standards, and timely delivery.
 
 
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Handle end-to-end procurement of raw materials, spare parts, equipment, and consumables.
 </li>
 <li>
 Source suppliers for steel, automotive components, HVAC materials, electrical and mechanical items.
 </li>
 <li>
 Obtain and evaluate quotations, negotiate pricing, payment terms, and delivery schedules.
 </li>
 <li>
 Prepare LPOs and ensure timely follow-up with vendors.
 </li>
 <li>
 Coordinate with production, maintenance, and project teams to understand material requirements.
 </li>
 <li>
 Maintain supplier database and develop new vendor relationships.
 </li>
 <li>
 Monitor stock levels and coordinate with store/warehouse team.
 </li>
 <li>
 Ensure compliance with company procurement policies and approval procedures.
 </li>
 <li>
 Handle import purchases (if applicable) and coordinate with logistics team.
 </li>
 <li>
 Prepare procurement reports and cost comparison statements.
 
 
 </li>
 </ul>
 
 
 Requirements:
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Business Administration, Supply Chain, Engineering, or related field.
 </li>
 <li>
 3&ndash;6 years of experience as a Purchase/Procurement Officer.
 </li>
 <li>
 Mandatory experience in Manufacturing / Automotive / Steel / HVAC industry.
 </li>
 <li>
 Strong negotiation and vendor management skills.
 </li>
 <li>
 Knowledge of technical materials (steel, mechanical components, HVAC parts, etc.).
 </li>
 <li>
 Proficiency in ERP systems (SAP / Oracle / Tally / similar).
 </li>
 <li>
 Good communication skills.
 </li>
 <li>
 Ability to join immediately or within short notice preferred.
 </li>
 </ul>
</div>

Purchase Officer

Jet lnternational Logistics Middle East DWC LLC

Brand Marketing Manager / Supervisor (Automotive Industry Focus)Location: Dubai, United Arab Emirates (UAE)Department: Marketing Department / Brand Department[Core Responsibilities]1. Regional Brand Strategy Planning &amp; Execution<ul><li>Formulate regional annual brand marketing strategies and promotion plans based on the cultural characteristics and consumer habits of Dubai and the Middle East market, and drive the execution of various marketing activities.</li><li>Strictly control the visual image and external messaging of the brand locally, ensuring brand tonality remains highly consistent with the Group's global strategy.</li></ul>1. Marketing Activities &amp; PR Communication<ul><li>Coordinate, plan, and execute local marketing activities such as new car launch events, media test drives, major auto shows (e.g., Dubai International Motor Show), and offline roadshows.</li><li>Expand and maintain relationships with local mainstream media, automotive vertical media, and KOLs/KOCs to effectively convey positive brand messaging.</li></ul>1. Digital Marketing &amp; Lead Conversion<ul><li>Manage operations and ad placements on local social media platforms (e.g., Instagram, TikTok, Snapchat) and digital advertising channels to accurately reach target audiences.</li><li>Monitor and analyze the acquisition and conversion effectiveness of online marketing leads, collaborating with the sales team to optimize customer acquisition channels and improve Marketing ROI.</li></ul>1. Market Research &amp; Competitor Analysis<ul><li>Closely monitor the latest trends in the Middle East automotive market, regularly conducting research and analysis on competitor pricing, product configurations, and marketing strategies to provide data support for regional sales strategy adjustments.</li><li>Gain a deep understanding of local religious customs and laws to ensure all marketing activities comply with local cultural taboos and regulatory requirements.</li></ul>[Qualifications]1. Automotive Industry Background (Core Mandatory Requirement)<ul><li>Must possess a solid background in automotive marketing. Prior experience in the overseas marketing department of an OEM, regional marketing for well-known automotive brands, or multinational PR/advertising agencies (serving automotive clients) is highly preferred.</li><li>Deep understanding of overseas automotive marketing logic, with familiarity in the automotive consumer culture, media ecosystem, and methods of reaching high-net-worth individuals in the Middle East (especially GCC countries).</li></ul>1. Education &amp; Language<ul><li>Bachelor's degree or above in Marketing, Journalism &amp; Communication, Advertising, Business Administration, Arabic, or related fields.</li><li>Language Requirements: Proficient in English with excellent English copywriting and business negotiation skills, capable of using English as the daily working language. Proficiency in Arabic is a significant plus.</li></ul>1. Work Experience &amp; Skills<ul><li>3+ years of relevant experience in automotive marketing. Prior experience in promoting an overseas brand from 0 to 1 or planning large-scale multinational auto shows is highly preferred.</li><li>Excellent creative planning, aesthetic, and cross-cultural communication skills. Data-sensitive with a strong results-oriented mindset.</li><li>Highly resilient, aligned with Dongfeng Motor's corporate culture, able to adapt to the pace of overseas expatriate work and frequent business travel, and possessing a high sense of responsibility and execution.</li></ul>Pay: Up to AED12,000.00 per hourWork Location: In person

Brand Marketing Manager / Supervisor (Automotive Industry Focus)

Sand Dance Tyres Trading is seeking a highly experienced and customer-focused Arabic speaking Call Center Supervisor to join our team. The ideal candidate must have excellent communication skills, strong customer handling abilities, and a proven background in call center operations within the automotive or service industry.Arabic Speaking Mandatory Candidates on spouse visa are preferred Immediate joining required Key Responsibilities.<ul><li>To lead call center team.</li><li>Handle inbound and outbound customer calls professionally and efficiently</li><li>Respond to customer inquiries regarding products, services, pricing, and appointments</li><li>Manage customer complaints and provide appropriate solutions in a timely manner</li><li>Coordinate with branch teams and service advisors to ensure smooth customer support</li><li>Follow up with customers regarding service updates and feedback</li><li>Maintain accurate customer records and call logs in the system</li><li>Support sales and promotional campaigns through customer communication</li><li>Achieve call handling targets and customer satisfaction goals</li><li>Assist junior call center staff and support team operations when required</li><li>Ensure professional communication and company service standards are maintained</li></ul>Requirements &amp; Qualifications<ul><li>Excellent communication in Arabic and English</li><li>Minimum 5 years of experience in a Call Center or Customer Service role (Mandatory)</li><li>Previous experience in team leading</li><li>Previous experience in automotive, tyre, or service industry preferred</li><li>Strong customer service and problem-solving abilities</li><li>Ability to handle high call volumes and work under pressure</li><li>Good computer knowledge and experience using CRM systems</li><li>Strong teamwork and coordination skills</li><li>High level of professionalism and telephone etiquette</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,500.00 per monthWork Location: In person

Call Center Supervisor

Explore 314+ Store supervisor automotive in Dubai this June. Find roles across top companies and apply now to boost your career.

314 store supervisor automotive jobs In Dubai

Store Supervisor - Automotive

Store Supervisor - Automotive

Automotive Spare Parts Cost Estimator

Branch Supervisor

Purchase Officer

Brand Marketing Manager / Supervisor (Automotive Industry Focus)

Call Center Supervisor