sales manager

account manager

key account manager

area manager

account director

strategic account manager

Solventum

<div>Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers&rsquo; toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description:<div>
3M Health Care is now Solventum</div><div><div><div><div><div><div><div><div><div>
At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers&rsquo; toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.
We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.
The Impact You&rsquo;ll Make in this Role
We are looking for a Strategic Account Manager to join us in Dubai, United Arab Emirates.
The role is responsible for building and strengthening strategic partnerships across the full Dental Solutions portfolio, with a strong emphasis on Custom Smiles. It also drives mid- and long-term project opportunities and accelerates commercialization through cross-functional collaboration.
Key Competencies:</div></div></div></div></div></div></div></div></div>
Account Understanding<ul><li>
Develops a comprehensive 360-degree overview around the Key Customer. Engages in facilitating multiple key customer stakeholders through the complex buying processes and applies creative ideas and informal influence to advance through the process. Develops solutions for complex problems, which require strong analytical skills and significant interpretation of data.</li></ul>
Enterprise Relationship<ul><li>
Builds and owns relationships with the key stakeholders including C-suite level and enables establishing collaboration on different levels of organization between Solventum and the Key Account.</li><li>
Engages and leads cross-functional teams to drive execution of Strategic Account Plan on the level of respective stakeholders (both business and clinical)</li><li>
Utilizes executive relationships to develop new business models and opportunities incl. leadership for the cross-functional stakeholders' team from Solventum</li></ul>
Value Co-Creation and Communication<ul><li>
Creates value for the Key Account and Solventum by aligning needs and solutions, turning insights on the customer's strategy into commercial programs. Co-creates Value with the customers beyond products to become a long-term strategic partner.</li><li>
Creates compelling sales programs and detailed value propositions to convert competitive product usage to opportunities for Solventum and achieve full Dental Solutions portfolio penetration (R&amp;P, Ortho, CSS) with the strong focus on penetration with Custom Smiles Solutions portfolio</li><li>
Pursues and successfully closes opportunities yielding highest return on investment (ROI). Constructs high-value new product &amp; portfolio introduction opportunities based on extensive market expertise and broad Solventum product portfolio understanding.</li></ul>
Account Plan Development &amp; Execution<ul><li>
Develops and drives aligned Strategic Account Plan focused on customer business challenges as well as growth. Leverages customer/market insight, financial metrics and acumen to aid strategy development, creates complex value proposition to address customer priorities and challenges. Drives execution to improve Solventum&rsquo;s strategic position and increase account share of wallet with focus products and NPIs.</li><li>
Leads annual growth plans negotiations with the key stakeholders, including preparation of comprehensive customer performance analysis and growth expectations. Responsible for commercial terms development in alignment with the channel manager and the business leader.</li></ul>
Skills, experience, and key capabilities<ul><li>
Advanced negotiation and persuasion skills. Ability to negotiate solutions to issues before they arise and influence decisions across management levels to achieve mutually desirable business outcomes</li><li>
Complex problem-solving skills, conceptual thinking to assess options, making decisions by applying extensive experience and knowledge to solve significantly different problems</li><li>
Strong interpersonal and influential skills, conflict anticipation skills. High-level emotional intelligence. Ability to create and cultivate trust with the internal and external stakeholders. Strong team player</li><li>
Public speaking and presentation skills, effectively delivers content and the message to the audience though the presentation using various presentation techniques</li><li>
Strong sense of organization and priority management, ability to manage complex projects with multiple stakeholders requiring structured planning and execution</li><li>
Solid market and industry know-how (competitors, trends, etc.). Deep knowledge of full Solventum DS portfolio / workstreams and comprehensive value proposition against key competitors in R&amp;P, Ortho and CSS</li><li>
A Bachelor level university/college degree is required. Master&rsquo;s degree is preferred</li><li>
5+ years experience in dental digital workstreams</li><li>
Advanced spoken and written English</li></ul>
Work location:
<ul><li>Hybrid (some job duties allow for remote working. However, presence at the office in Dubai is required around twice a week)</li></ul>
If you are interested in this role, please apply sending us a copy of your CV in English. Thank you!
Supporting Your Well-being
Solventum offers many programs to help you live your best life &ndash; both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.
Diversity &amp; Inclusion
(*) We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, gender, age, civil status, disability, family status, or membership of the travelling community.
Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.
Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
Solventum Global Terms of Use and Privacy Statement 
Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.
Please access the linked document, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the 
terms.</div>

Strategic Account Manager- Dental Solutions (m/f/x)

Lloyd's Register

<div><div>Client Relationship Manager
Lloyd&rsquo;s Register 
Location: Dubai 
What we&rsquo;re looking for 
We are looking for an individual who will manage a group of assigned and targeted accounts to achieve the margin and market share growth of the LR Maritime business, in line with the Maritime Sales Long Range Plan (LRP)
The candidate will act as the main point of contact for the assigned territory, group of existing accounts, and targeted new accounts, focussing on the customer experience to enhance loyalty and build long-term relationships and deliver the assigned sales, revenue, margin and cash targets. 
What we offer you
The opportunity to work for an organization that has a strong sense of purpose with a mission to engineer a safer and sustainable world.
You will be part of a mission-driven team working at the forefront of maritime decarbonisation. Your work will directly contribute to addressing some of the most critical market failures blocking the adoption of sustainable fuels, helping catalyse a safer, cleaner, and more inclusive global energy transition. 
The role
Key responsibilities:
<ul><li>Support line manager to routinely review and identify the clients within the sales territory that represent the greatest opportunity relative to cost to serve.</li><li>
Achieving growth and hitting sales targets</li><li>
Support the account segmentation analysis with the line manager, categorising the accounts within the area into Growth, Strategic, or Nurture accounts.</li><li>
Be accountable for the accuracy and quality of the opportunity and account data input into Salesforce as the single source of sales truth to ensure confidence in the performance reporting and sales forecasts.</li><li>
Identify opportunities to grow through both introducing new products and services and focusing on closing the sale And you need to drive account profitability.</li><li>
Act as the main point of contact for the assigned accounts and work closely with the relevant service delivery teams and key stakeholders to ensure the client relationship is always managed effectively.</li><li>
Develop and maintain account plans for the assigned accounts, that optimise the margin performance &amp; growth potential for the segment, sales territory, and the global LR business across different LR product and service solutions.</li><li>
Develop a thorough understanding of products and service offerings to better upsell and cross-sell to customers</li><li>
Collaborate extensively and actively engage with the Strategic Account managers (as applicable and relevant), subject matter experts, advisory sales and account managers in different teams to support opportunities and projects as required.</li><li>
Regularly analyse and report to line manager the expected sales performance within a period, based on sales pipeline, individual win rates, market trends, forecasts and competitor activity captured in Salesforce.</li><li>
Track account revenue, margin and sales performance and oversee contract management for assigned accounts, including securing contract renewals</li></ul> 
What you bring: 
<ul><li>
Significant experience in the Sales or Account management fields, preferably in Marine &amp; Offshore environment with an in depth understanding of sales and client care principles.</li><li>
Strong ability to forecast and develop account plan, and communicate effectively with others across the organisation with great commercial acumen</li><li>
Strong commercial awareness.</li><li>
Strong solution selling skills.</li><li>
Be that Trusted Advisor who can help the customer to solve business problems through our services and products</li><li>
Strong negotiating skills and knowledge of negotiation techniques and tactics to influence and persuade where necessary</li><li>
Strong collaboration skills to work with teams across the organisation, with cross-functional teams as well as internal teams of departments</li><li>
Strong team spirit.</li><li>
Thorough understanding of the shipping market and marine environment to manage commercial focus and find new business opportunities.</li><li>
Ability to communicate effectively at different levels within organisations and to influence successfully and openly at all levels &ndash; both inside our organisation and outside in the business.</li><li>
Be able to use Salesforce or other software to manage accounts confidently</li><li>
Strong analytical and quantitative skills that can turn data into insights that power sales.</li><li>
Ability to utilise available technologies to maintain, analyse, and track this data. The data can then be used to predict sales trends and customer behaviours, to boost performance and increase sales.</li><li>
Flexible approach to adjust role as the position develops.</li></ul> 
#LI-KC1
#LI-Hybrid</div></div>

Client Relationship Manager

JinkoSolar Co.

<div>
 
 
 Job Title: Sales Manager Manager - BESS
 
 
 
 
 Location: Dubai
 
 
 
 
 Reports to: Head of ESS
 
 
 
 
 Job Summary:
 
 
 
 The Sales Manager for BESS is responsible for building and maintaining strong relationships with strategic clients in the energy storage sector. Will manage the entire sales cycle, from identifying client needs and negotiating contracts to ensuring successful project delivery and after-sales support. The role involves close coordination with cross-functional teams to deliver tailored energy storage solutions that meet client expectations and align with company goals.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Client Relationship Management:
 
 </li>
 <li>
 Build and nurture strong relationships with key decision-makers in targeted clients, including developers, EPC firms, utilities, and Independent Power Producers (IPPs).
 </li>
 <li>
 Act as the primary point of contact for strategic accounts, addressing their needs and ensuring customer satisfaction.
 </li>
 <li>
 
 Sales and Business Development:
 
 </li>
 <li>
 Identify new business opportunities, focusing on utilities, IPPs, EPCs, and developers in the renewable energy sector
 </li>
 <li>
 Independently lead the entire sales cycle, from lead generation and proposal development to contract negotiation and closure.
 </li>
 <li>
 Achieve sales targets and drive revenue growth by upselling and cross-selling additional products and services.
 </li>
 <li>
 Early engagement with clients to understand their challenges and issues and convert it into opportunity
 </li>
 <li>
 
 Product Knowledge and Technical Expertise:
 
 </li>
 <li>
 Stay updated on BESS technologies, market trends, and regulatory changes affecting the energy storage industry.
 </li>
 <li>
 Provide clients with detailed information about the technical aspects and benefits of BESS solutions, ensuring that products meet customer needs.
 </li>
 <li>
 Conduct product demonstrations, presentations, and workshops to showcase BESS capabilities and advantages
 </li>
 <li>
 
 Market Intelligence and Strategy:
 
 </li>
 <li>
 Analyse market trends, client requirements, and competitor activities to shape sales strategies and product offerings.
 </li>
 <li>
 Contribute to the development of strategic initiatives aimed at increasing market penetration and client retention.
 </li>
 <li>
 
 Reporting and Documentation:
 
 </li>
 <li>
 Prepare and present regular reports on account activities, sales forecasts, and customer feedback to senior management.
 </li>
 <li>
 Maintain accurate records of all sales activities, client communications, and contractual obligations in CRM systems.
 </li>
 <li>
 
 Cross-functional Collaboration:
 
 </li>
 <li>
 Work closely with product development, marketing, and customer service teams to align client needs with business offerings.
 </li>
 <li>
 Provide feedback to internal teams on customer demands and emerging market trends to support product development and innovation.
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in electrical engineering, Renewable Energy, or related field.
 </li>
 <li>
 Proven experience (typically 5+/10+ years) in sales, account management, or business development, preferably within the renewable energy or energy storage sectors.
 </li>
 <li>
 In-depth knowledge of BESS technology, market trends, and key industry players.
 </li>
 <li>
 Strong negotiation, communication, and interpersonal skills.
 </li>
 <li>
 Ability to manage complex client relationships and deliver results under tight deadlines.
 </li>
 <li>
 Experience working with cross-functional teams and leading projects.
 </li>
 <li>
 Proficiency in CRM software and MS Office Suite.
 </li>
 </ul>
 
 
 Key Skills:
 
 
 <ul>
 <li>
 Strategic account management
 </li>
 <li>
 Sales and negotiation
 </li>
 <li>
 BESS technology expertise
 </li>
 <li>
 Cross-functional collaboration
 </li>
 <li>
 Market analysis and business development
 </li>
 <li>
 Excellent verbal and written communication
 </li>
 </ul>
 
 
 
 
 This role requires a balance of technical understanding, client-focused strategy, and business acumen to successfully manage and expand key client relationships in the BESS market
 
 
 
</div>

Sales Manager Dubai

Diligent

<div>
 
 About Us
 
 
 
 Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
 
 
 At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you&rsquo;re not just building the future - you&rsquo;re an agent of positive change, joining a global community on a mission to make an impact.
 
 
 Learn more at diligent.com or follow us on LinkedIn and Facebook
 
 
 
 Position Overview:
 
 
 
 We&rsquo;re expanding our presence in the Middle East and are looking for a highly experienced, strategic Account Director based in Dubai. This is a senior individual contributor role for someone who thrives on high-impact, enterprise sales and enjoys taking full ownership of a portfolio of key accounts.
 
 
 As an Account Director, you will manage a portfolio of enterprise clients ($1B+), drive revenue growth, and oversee the full account lifecycle. You will work closely with internal teams to deliver exceptional results, acting as the primary strategic point of contact for your accounts. This role is perfect for a senior sales professional who thrives on autonomy, strategic problem-solving, and building strong client relationships.
 
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Drive Revenue Growth: Manage the full sales cycle for new and existing enterprise accounts, including complex, long-cycle deals.
 </li>
 <li>
 Own Your Accounts: Act as the primary strategic lead for your portfolio, managing stakeholders and coordinating internal resources to deliver results.
 </li>
 <li>
 Strategic Account Planning: Develop and execute account plans, expand relationships, and identify growth opportunities within your accounts.
 </li>
 <li>
 Solution-Oriented Selling: Proactively source new opportunities and creatively solve client challenges with tailored solutions.
 </li>
 <li>
 Insights &amp; Reporting: Provide actionable insights, analysis, and recommendations on your accounts to inform business decisions.
 </li>
 <li>
 Market Expertise: Stay ahead of industry trends, understand the competitive landscape, and leverage insights to maintain a strategic advantage.
 
 
 
 </li>
 </ul>
 
 Required Experience &amp; Skills:
 
 
 
 
 <ul>
 <li>
 Experience: 10+ years in enterprise sales or account management, ideally in technology, GRC, or related sectors.
 </li>
 <li>
 Strategic Thinker: Ability to navigate complex sales cycles and align solutions to client business objectives.
 </li>
 <li>
 Relationship Builder: Skilled at engaging and influencing senior stakeholders across multiple levels.
 </li>
 <li>
 Autonomous &amp; Self-Driven: Comfortable managing a portfolio independently, making decisions, and driving results.
 </li>
 <li>
 Analytical &amp; Insightful: Able to deliver data-driven insights and actionable recommendations.
 </li>
 <li>
 Proactive &amp; Outbound: Demonstrated success in sourcing new opportunities and building a strong pipeline.
 </li>
 <li>
 Collaborative: Works effectively with internal teams while maintaining accountability for own accounts.
 
 
 
 </li>
 </ul>
 
 What Diligent Offers You
 
 
 
 
 <ul>
 <li>
 Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
 </li>
 <li>
 We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
 </li>
 <li>
 We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
 </li>
 <li>
 Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
 
 
 
 </li>
 </ul>
 Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability &ndash; to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
 
 
 Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.  To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to
 
 work onsite at least 50% of the time.
 
 We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
 
 
 We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
 
 
 
 To all recruitment agencies:
 
 Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
 
 
</div>

Account Director

<div><div>About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
<div>
At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you're not just building the future - you're an agent of positive change, joining a global community on a mission to make an impact.</div>

Learn more at diligent.com or follow us on LinkedIn and Facebook</div> 


Position Overview: 
We're expanding our presence in the Middle East and are looking for a highly experienced, strategic Account Director based in Dubai. This is a senior individual contributor role for someone who thrives on high-impact, enterprise sales and enjoys taking full ownership of a portfolio of key accounts.

As an Account Director, you will manage a portfolio of enterprise clients ($1B+), drive revenue growth, and oversee the full account lifecycle. You will work closely with internal teams to deliver exceptional results, acting as the primary strategic point of contact for your accounts. This role is perfect for a senior sales professional who thrives on autonomy, strategic problem-solving, and building strong client relationships.

Key Responsibilities:
<ul>
<li>Drive Revenue Growth: Manage the full sales cycle for new and existing enterprise accounts, including complex, long-cycle deals.
</li>
<li>Own Your Accounts: Act as the primary strategic lead for your portfolio, managing stakeholders and coordinating internal resources to deliver results.
</li>
<li>Strategic Account Planning: Develop and execute account plans, expand relationships, and identify growth opportunities within your accounts.
</li>
<li>Solution-Oriented Selling: Proactively source new opportunities and creatively solve client challenges with tailored solutions.
</li>
<li>Insights &amp; Reporting: Provide actionable insights, analysis, and recommendations on your accounts to inform business decisions.
</li>
<li>Market Expertise: Stay ahead of industry trends, understand the competitive landscape, and leverage insights to maintain a strategic advantage.
</li>
</ul>Required Experience &amp; Skills:
<ul>
<li>Experience: 10+ years in enterprise sales or account management, ideally in technology, GRC, or related sectors.
</li>
<li>Strategic Thinker: Ability to navigate complex sales cycles and align solutions to client business objectives.
</li>
<li>Relationship Builder: Skilled at engaging and influencing senior stakeholders across multiple levels.
</li>
<li>Autonomous &amp; Self-Driven: Comfortable managing a portfolio independently, making decisions, and driving results.
</li>
<li>Analytical &amp; Insightful: Able to deliver data-driven insights and actionable recommendations.
</li>
<li>Proactive &amp; Outbound: Demonstrated success in sourcing new opportunities and building a strong pipeline.
</li>
<li>Collaborative: Works effectively with internal teams while maintaining accountability for own accounts.
</li>
</ul><div>#LI-SM1</div>
<div>
#LI-Hybrid</div>
<div>
What Diligent Offers You
<ul>
<li>Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients</li>
<li>We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few</li>
<li>We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.</li>
<li>Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.</li>
</ul>
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability &ndash; to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. 


We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.</div></div>

Mobileum

Overview Mobileum, a global leader in telecommunications analytics, roaming, security, and customer engagement solutions, is seeking a highly strategic Vice President of Customer Success & Growth.This role is responsible for driving expansion within key accounts and identifying new business opportunities to accelerate Mobileum's growth. Reporting directly to the Key Account Manager, the VP will serve as a trusted advisor to senior customer stakeholders, uncovering pain points and aligning Mobileum's product portfolio-spanning fraud management, network security, roaming, and analytics-to deliver transformative solutions.The position requires engaging across all levels of the customer organization, ensuring solutions deliver measurable value. The VP will coordinate high-quality engagement throughout the sales and post-sales lifecycle, collaborating with Delivery, Support, Product Management, Engineering, and Managed Services teams to address challenges and enhance customer experience. Establishing KPIs to demonstrate product utilization, customer satisfaction, and value creation is essential for fostering long-term relationships and unlocking growth potential. Key Responsibilities <ul><li>Strategic Account Growth : Identify and pursue new revenue opportunities, expanding Mobileum's footprint beyond renewals and driving non-recurring business across business units. Conduct discovery to uncover customer pain points and align solutions like Active Intelligence, RAID, and SITE to address needs in fraud prevention, 5G security, roaming, and customer experience.</li><li>Senior-Level Engagement : Build relationships with C-level executives and senior decision-makers, positioning Mobileum as a strategic partner. Present tailored value propositions to secure buy-in for expansion initiatives.</li><li>Cross-Organizational Leadership : Engage customers at all levels to ensure seamless adoption and utilization of Mobileum's products. Act as the central point of contact within Mobileum, coordinating with internal teams to deliver exceptional experiences.</li><li>Customer Success & Value Creation : Champion customer needs internally, collaborating to resolve issues and enhance product offerings. Develop strategies to maximize adoption and drive tangible business outcomes.</li><li>Performance Measurement & Improvement : Define and monitor KPIs related to product utilization, customer experience, and value creation. Present metrics demonstrating ROI, fraud reduction, and revenue uplift to reinforce Mobileum's impact.</li><li>Sales and Post-Sales Orchestration : Collaborate during the sales process to close deals and ensure smooth transitions to support, advocating for customer priorities and aligning with Mobileum's roadmap.</li></ul> Qualifications & Skills <ul><li>Experience : 10+ years in customer-facing, strategic sales or account management within telecommunications, SaaS, or tech sectors, with a proven growth record. 5+ years engaging with C-level executives, preferably in telco or cybersecurity.</li><li>Desirable Experience : Telecom industry or analytics / security solutions experience (e.g., fraud management, network security, roaming).</li></ul> Skills <ul><li>Exceptional ability to translate customer pain points into solutions using a technical product portfolio.</li><li>Strong leadership and collaboration skills, rallying cross-functional teams to meet customer needs.</li><li>Expertise in defining and tracking KPIs with a data-driven approach.</li><li>Outstanding communication and presentation skills, influencing senior leadership and building trust.</li></ul> Education & Attributes <ul><li>Bachelor's degree in Business, Technology, or related; MBA preferred.</li><li>Strategic thinker with a growth mindset, customer-obsessed, results-oriented, thriving in dynamic environments.</li></ul>

Vice President of Customer Success & Growth

Caterpillar

<div>Career Area:
Sales
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do &ndash; but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here &ndash; we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
At Caterpillar, we&rsquo;re committed to our customers, who build a better, more sustainable world with our products, services and solutions. We understand and show the value of why they should choose us. We&rsquo;re exploring new ideas and opportunities &ndash; innovating to discover the breakthroughs necessary for tomorrow&rsquo;s growth. Through it all, we are one team&ndash; creating and delivering world-class products, services and solutions superior to the competition. Learn more about the Caterpillar Experience.
We are looking for a GCC account Manager to join our Customer Facing team within one of Construction Industries&rsquo; newly formed divisions: Customer Solutions Growth Regions.
About Customer Solutions Growth Regions Division
This team, alongside dealers, engages closely with customers to create, customize, and adapt solutions to meet their needs by leveraging the extensive range of offerings available today&mdash;across products and services, digital and technology, rental and used, and financing.
The division is regionally focused on Africa, the Middle East, Eurasia, Asia (excluding Japan), and Latin America (LATAM) and organized into three functional areas: Customer Facing, Customer Solutions, and Business Enablers.
This role is part of the Customer Facing team, the engine of our business&mdash;driving growth by delivering tailored, territory-specific solutions that solve customer pain points, accelerate decision-making, and enable profitable sales execution.
Role Definition: Oversees and coordinates all sales and various solution programs for a significant client or specific client group. (taken from WD job description) &ndash; No action required
What You Will Do:<ul><li>
Following organizational policies and procedures and maintaining clear and direct line of communication within the organization to meet customer requirements.</li><li>
Consult with dealers and internal business partners on the subject of sales and service support of product to &ldquo;corporate account&rdquo; customers.</li><li>
Designing processes for informing customer of rates, shipping date, anticipated delays and any additional information needed by the customer.</li><li>
Working directly with customers to collect information, sell additional products and services to current customers, and ensure customers' needs are met.</li></ul>
What You Have:
Construction Industry Background<ul><li>
Minimum 5&ndash;7 years in the construction sector with strong customer relationship management experience.</li></ul>
Customer Focus &amp; Relationship Management<ul><li>
Build and maintain strong, trust-based relationships with key accounts.</li><li>
Act as the primary point of contact for strategic customers, ensuring satisfaction and loyalty.</li><li>
Understand customer pain points and proactively provide solutions.</li></ul>
Sales &amp; Business Development<ul><li>
Develop and execute account-specific sales strategies to achieve revenue targets.</li><li>
Negotiate and close high-value deals with contractors, project owners, and procurement teams.</li><li>
Identify growth opportunities within existing accounts and new projects.</li></ul>
Solution Selling<ul><li>
Promote both machines and aftermarket services (parts, maintenance, CVAs, rebuild programs).</li><li>
Present integrated solutions that reduce total cost of ownership for customers.</li><li>
Leverage case studies and success stories to demonstrate value.</li></ul>
Problem Solving<ul><li>
Address customer challenges promptly and effectively.</li><li>
Collaborate with internal teams (service, product support) to resolve technical and operational issues.</li><li>
Provide feedback to improve product and service offerings.</li></ul>
Market &amp; Product Knowledge<ul><li>
Understand heavy equipment categories, applications, and competitive landscape.</li><li>
Stay updated on technology solutions (grade control, telematics) and service programs.</li><li>
Monitor competitor activities, especially Chinese brands (SDLG, LiuGong), and develop counterstrategies.</li></ul>
Machine, Aftermarket and Services Sales Expertise<ul><li>
Strong commercial skills in selling heavy equipment and machinery.</li><li>
Ability to develop sales strategies, negotiate, and close deals.</li><li>
Experience with dealer/distributor networks and direct sales.</li><li>
Exposure to parts, maintenance, and service offerings to support full lifecycle sales.</li></ul>
Core Competencies<ul><li>
Fluent in English and Arabic (essential for GCC client engagement).</li><li>
Negotiation &amp; Influencing high-value deals.</li><li>
Strategic Account Management and revenue growth planning.</li><li>
CRM &amp; Data Analysis for forecasting and performance tracking.</li><li>
Cultural Adaptability for relationship-driven GCC markets.</li></ul>
Skills Descriptors
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
Account Management: Knowledge of account management; ability to manage day-to-day activities, providing services and support to existing clients.
Additional Information: To be reviewed<ul><li>
Must be able to travel 60% - 70% of the time (GCC specific)</li></ul>
About Caterpillar
Caterpillar Inc. is the world&rsquo;s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For 100 years, we&rsquo;ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Caterpillar does business on every continent, principally operating through three primary segments &ndash; Construction Industries, Resource Industries and Energy &amp; Transportation &ndash; and providing financing and related services through our Financial Products segment.
#LI
Posting Dates:
December 16, 2025 - December 23, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
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