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support engineer

Creativelogicx

<p><b>Support Engineer Responsibilities</b></p><ul><li>Perform first-level troubleshooting of server and storage issues.</li><li>Monitor infrastructure alerts and respond to incidents.</li><li>Perform hardware health checks and diagnostics.</li><li>Handle OS-level issues (Windows/Linux basic support).</li><li>Log and manage tickets through service desk tools.</li><li>Escalate complex issues to L2/OEM support.</li><li>Perform routine preventive maintenance activities.</li><li>Advanced troubleshooting of server and storage failures.</li><li>RAID configuration and disk replacement activities.</li><li>Firmware, patches, and upgrade implementation.</li><li>Root Cause Analysis (RCA) preparation.</li><li>Coordination with OEM vendors for part replacement.</li><li>Support virtualization platforms (VMware / Hyper-V).</li><li>Backup verification and restoration support.</li><li>Performance tuning and capacity recommendations.</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Support Engineer

FiveRivers Technologies

<div><div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Date Opened</p>
<div><b>02/17/2026</b><b>
</b></div></div><div><p>Job Type</p>
<div><b>Full time</b><b>
</b></div></div><div><p>Work Experience</p>
<div><b>6-9 years</b><b>
</b></div></div><div><p>Industry</p>
<div><b>IT Services</b><b>
</b></div></div><div><p>City</p>
<div><b>Lahore</b><b>
</b></div></div><div><p>State/Province</p>
<div><b>Punjab</b><b>
</b></div></div><div><p>Country</p>
<div><b>Pakistan</b><b>
</b></div></div><div><p>Zip/Postal Code</p>
<div><b>54000</b><b>
</b></div></div></ul></div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<div><div><b>FiveRivers Technologies</b> is looking for a proactive and technically strong Support Engineer to join our team. The ideal candidate will be responsible for troubleshooting technical issues, supporting clients, and ensuring smooth system performance.</div><div></div><div><b><br>
Responsibilities</b><br>
</div><ul><li>
Troubleshoot and resolve database and data integration issues using SQL and ERP knowledge.<br>
</li><li>
Troubleshoot data ingestion issues and perform network troubleshooting to ensure seamless data flow.<br>
</li><li>
Support customers in leveraging analytics, dashboards, and workbench tools to manage shortages, inventory, and procurement tasks.<br>
</li><li>
Analyze and resolve issues related to data synchronization, log analysis, and system integrations (AWS, Git, CI/CD).<br>
</li><li>
Collaborate with Customer Success, Product, and Engineering teams to address customer needs and drive continuous improvement.<br>
</li><li>
Create and maintain clear documentation for internal teams and customers.<br>
</li><li>
Contribute to standard work processes, ensuring consistency and best practices in customer support.<br>
</li><li>
Participate in process improvement initiatives and share insights to enhance customer outcomes.<br>
</li><li>
Use tools such as Jira, Gitlab, and Slack for cross-functional collaboration.</li></ul><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><ul><li>
5+ years in a support engineering or technical customer support role, ideally in SaaS or supply chain environments.<br>
</li><li>
Strong SQL skills and experience with ERP integrations.<br>
</li><li>
Proficiency with AWS, Git, CI/CD, and familiarity with AI tools.<br>
</li><li>
Experience troubleshooting data ingestion issues and performing network troubleshooting.<br>
</li><li>
Experience writing and maintaining unit tests and ensuring code quality.<br>
</li><li>
Excellent communication skills for documentation and customer interaction.<br>
</li><li>
Ability to work collaboratively in a fast-paced, remote, and team-oriented environment.<br>
</li><li>
Familiarity with Jira and Gitlab is a plus.<br>
</li><li>
ABAP development experience is a bonus.<br>
</li></ul><div><b>
Location:</b> Gulberg II, Lahore</div></div></div></div><p></p>

Support Engineer_02

<div><div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Date Opened</p>
<div><b>02/17/2026</b><b>
</b></div></div><div><p>Job Type</p>
<div><b>Full time</b><b>
</b></div></div><div><p>Work Experience</p>
<div><b>4-6 years</b><b>
</b></div></div><div><p>Industry</p>
<div><b>IT Services</b><b>
</b></div></div><div><p>City</p>
<div><b>Lahore</b><b>
</b></div></div><div><p>State/Province</p>
<div><b>Punjab</b><b>
</b></div></div><div><p>Country</p>
<div><b>Pakistan</b><b>
</b></div></div><div><p>Zip/Postal Code</p>
<div><b>54000</b><b>
</b></div></div></ul></div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<div><div><b>FiveRivers Technologies</b> is looking for a proactive and technically strong Support Engineer to join our team. The ideal candidate will be responsible for troubleshooting technical issues, supporting clients, and ensuring smooth system performance.</div><div></div><div><b><br>
Responsibilities</b></div><ul><li>
Troubleshoot and resolve database and data integration issues using SQL and ERP knowledge.<br>
</li><li>
Troubleshoot data ingestion issues and perform network troubleshooting to ensure seamless data flow.<br>
</li><li>
Support customers in leveraging analytics, dashboards, and workbench tools to manage shortages, inventory, and procurement tasks.<br>
</li><li>
Analyze and resolve issues related to data synchronization, log analysis, and system integrations (AWS, Git, CI/CD).<br>
</li><li>
Collaborate with Customer Success, Product, and Engineering teams to address customer needs and drive continuous improvement.<br>
</li><li>
Create and maintain clear documentation for internal teams and customers.<br>
</li><li>
Contribute to standard work processes, ensuring consistency and best practices in customer support.<br>
</li><li>
Participate in process improvement initiatives and share insights to enhance customer outcomes.<br>
</li><li>
Use tools such as Jira, Gitlab, and Slack for cross-functional collaboration.</li></ul><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><ul><li>
5+ years in a support engineering or technical customer support role, ideally in SaaS or supply chain environments.<br>
</li><li>
Strong SQL skills and experience with ERP integrations.<br>
</li><li>
Proficiency with AWS, Git, CI/CD, and familiarity with AI tools.<br>
</li><li>
Experience troubleshooting data ingestion issues and performing network troubleshooting.<br>
</li><li>
Experience writing and maintaining unit tests and ensuring code quality.<br>
</li><li>
Excellent communication skills for documentation and customer interaction.<br>
</li><li>
Ability to work collaboratively in a fast-paced, remote, and team-oriented environment.<br>
</li><li>
Familiarity with Jira and Gitlab is a plus.<br>
</li><li>
ABAP development experience is a bonus.</li></ul></div></div></div><p></p>

Limton Group of Companies

<p>Limton Group of Companies currently looking to recruit an experienced System Support Engineer to join our team.</p><p><b>Preferred Qualification:</b></p><ul><li>DAE Diploma holder in Electronics or related disciplines, or candidates with relevant repairing courses.</li></ul><p><b>Required Competencies:</b></p><ul><li>Good understanding of electronics fault troubleshooting, parts replacement, and repair (including soldering and touch replacement).</li><li>Basic understanding of computer hardware, networking, and system configuration.</li><li>Familiarity with Windows-based environments and basic software installation/troubleshooting.</li><li>Knowledge of LAN/WAN concepts, IP addressing, and network diagnostics.</li><li>Strong analytical, coordination, and documentation skills.</li><li>Effective communication and teamwork capabilities.</li></ul><p><b>Primary Areas of Engagement:</b></p><ul><li>Device installation, configuration, and hardware setup.</li><li>Field visits to customer sites for device health checks, installation, and service support.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs35,000.00 - Rs40,000.00 per month</p><p>Work Location: In person</p>

System Support Engineer

Geekinn Private Limited

<p>At Resourceinn / Geekinn Pvt Ltd, we believe people management should be simple and structured. For over a decade, we have helped companies manage payroll, people, and culture through our AI-powered HRMS platform. Today, we are proud to be recognized as one of the top HRMS providers in Pakistan. Our team works with focus, discipline, and a strong sense of ownership. We are now looking for a dedicated Support Engineer who wants to grow in the HR Tech industry and build a long-term career with us.</p><p>This is a full-time onsite evening shift role based in Johar Town, Lahore. We are looking for someone who is responsible, punctual, and confident in client communication. If you enjoy solving problems and helping clients succeed, this opportunity is for you.</p><p><b>Your Role and Responsibilities</b></p><p>As a Support Engineer, you will play a key role in ensuring our clients use the HRMS platform smoothly. You will interact directly with clients and guide them through system features. Your role will help build strong relationships and long-term trust. You will work closely with the technical and product teams to resolve issues quickly. Your support will directly impact client satisfaction and retention.</p><ul><li>You will interact with clients to understand and resolve HRMS-related queries.</li><li>You will provide technical and functional support through calls and emails.</li><li>You will guide clients on system features, modules, and best practices.</li><li>You will coordinate with internal teams to escalate and resolve issues</li><li>You will maintain records of client interactions and follow up when needed.</li></ul><p><b>Required Skills and Knowledge</b></p><p>We are looking for someone who communicates clearly and handles client concerns with patience. You should be comfortable explaining technical concepts in simple words. A strong sense of responsibility is essential. You must be willing to learn the HRMS platform in detail. We value candidates who are dependable and committed to long-term growth.</p><ul><li>You have good understanding of software systems and basic technical concepts.</li><li>You communicate confidently with clients in a professional manner.</li><li>You can troubleshoot problems and provide practical solutions.</li><li>You are organized and able to manage multiple client queries.</li><li>You are quick to learn and open to feedback.</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Business, Computer Science, IT, or related field.</li><li>Fresh to 2 years of relevant experience in support or customer service.</li><li>Strong communication and coordination skills.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs40,000.00 - Rs80,000.00 per month</p><p>Work Location: In person</p>

Technical Support Engineer

Cervello Tech

<p><b>Cervello Tech</b> is a rapidly growing specialist in state-of-the-art Audiovisual (AV) and Unified Communication (UC) solutions. We partner with industry-leading brands to provide cutting-edge hardware, including Interactive Displays, Video Conferencing Systems, and IP PBX solutions.</p><p>We are looking for energetic, organized, and proactive individuals to join our foundational team at our <b>Lahore Office</b>.</p><p><b>The Role</b></p><p>As a Technical Support Engineer, you will be the backbone of our hardware and networking solutions, ensuring our clients receive top-tier technical assistance and seamless installations.</p><ul><li><b>Salary:</b> PKR 30,000 &ndash; 60,000 per month (Based on qualification and experience)</li><li><b>Type:</b> Full-time, Permanent (On-site)</li><li><b>Schedule:</b> Monday &ndash; Friday (9:00 AM &ndash; 5:30 PM)</li><li><b>Location:</b> Office No. 9, 2nd Floor, IT Tower Shopping Mall, 73-E/1, Gulberg 3, Hali Road, Lahore.</li></ul><p><b>Qualifications &amp; Experience</b></p><p>We are looking for candidates who possess a blend of technical academic knowledge and hands-on experience:</p><ul><li><b>Education:</b> * BS or BEng in <b>Electronic Engineering</b>.</li><li><i>Note:</i> Candidates with a <b>Diploma in Electronic Engineering</b> will also be considered if they possess relevant field experience.</li><li><b>Experience:</b> * Minimum <b>1 year</b> of experience working with Electronic Hardware and Networking products/solutions.</li><li><b>Skills:</b> * Strong troubleshooting abilities for hardware and AV systems.</li><li>Solid understanding of networking protocols and IP-based solutions.</li><li>Proactive attitude with a commitment to customer satisfaction.</li></ul><p><b>How to Apply</b></p><p>If you meet the criteria and are ready to grow with a forward-thinking tech company, we want to hear from you!</p><ul><li><b>Email:</b> Send your updated CV to <b>jobs@cervello.tech</b></li><li><b>WhatsApp/Contact:</b> +92 (331) 0001576</li><li><b>Website:</b> www.cervello.tech</li></ul><p><b>Stay Connected</b></p><p>Follow us for future updates and job openings:</p><ul><li>LinkedIn: https://www.linkedin.com/posts/cervello-pakistan_wearehiring-nowhiring-joinourteam-activity-7292079546034524161-jt20?utm_source=share&amp;utm_medium=member_desktop</li></ul><ul><li>Facebook: https://m.facebook.com/story.php?story_fbid=pfbid0kstCjvGMri2EgSo9MwPuGQKxefpipYATLx3dwYhXRPU4DkGTXQLkqXw6K9bD1TFl&amp;id=100094178111557</li></ul><p>Job Types: Full-time, Fresher</p><p>Pay: Rs30,000.00 - Rs60,000.00 per month</p><p>Work Location: In person</p>

Technical Support Engineer (Lahore)

Mindbridge

<div>
 <p>
  Mindbridge is the fast-growing, English-language Business Process Outsourcing (BPO) company, primarily based in Pakistan, serving global clients in tech, telecom, finance, retail, and transportation by managing their customer care, back-office, and sales operations. We pride ourselves on cost-effectiveness, high-quality service, innovative tech use (like AI), and being an industry leader in Pakistan, handling millions of customer interactions and aiming for seamless global connectivity.
 </p>
 <p>
  Visit https://mindbridge.net/about to learn more.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   🛠️ Role Overview
  </strong>
 </p>
 <p>
  The Level 1 System Support Engineer will be the first point of contact for technical issues. This role is responsible for troubleshooting and resolving basic IT problems, ensuring smooth day-to-day technical operations, and escalating issues where necessary.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   📌 Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   Technical Support &amp; Troubleshooting
  </strong>
 </p>
 <ul>
  <li>
   Provide
   <strong>
    first-level support
   </strong>
   for hardware, software, and network-related issues.
  </li>
  <li>
   Troubleshoot and resolve problems related to:
  </li>
  <li>
   Windows OS
  </li>
  <li>
   Email and collaboration tools
  </li>
  <li>
   Printers, scanners, and peripherals
  </li>
  <li>
   User applications and system access
  </li>
  <li>
   Handle support requests through
   <strong>
    calls, emails, walk-ins, and ticketing systems
   </strong>
   .
  </li>
 </ul>
 <p>
  <strong>
   System &amp; User Support
  </strong>
 </p>
 <ul>
  <li>
   Install, configure, and maintain
   <strong>
    desktop systems, laptops, and basic network devices
   </strong>
   .
  </li>
  <li>
   Account creation and access provisioning
  </li>
  <li>
   Device setup and configurations
  </li>
 </ul>
 <p>
  <strong>
   Network &amp; Connectivity
  </strong>
 </p>
 <ul>
  <li>
   Troubleshoot
   <strong>
    LAN/Wi-Fi, IP configuration, VPN connectivity
   </strong>
   , and basic network issues.
  </li>
  <li>
   Report and escalate recurring issues to Level 2/3 teams.
  </li>
 </ul>
 <p>
  <strong>
   Documentation &amp; Reporting
  </strong>
 </p>
 <ul>
  <li>
   Maintain logs of incidents, resolutions, and IT assets.
  </li>
  <li>
   Ensure accurate documentation of IT processes, SOPs, and troubleshooting steps.
  </li>
 </ul>
 <p>
  <strong>
   Customer Service
  </strong>
 </p>
 <ul>
  <li>
   Maintain a
   <strong>
    professional, courteous, and responsive
   </strong>
   communication standard with users.
  </li>
  <li>
   Ensure high-quality support and follow-up until issue resolution.
  </li>
 </ul>
 <p>
  <strong>
   Compliance &amp; Policy Adherence
  </strong>
 </p>
 <ul>
  <li>
   Follow company
   <strong>
    IT security guidelines, SOPs, and incident escalation processes
   </strong>
   .
  </li>
  <li>
   Assist in implementing system updates, security patches, and basic compliance checks.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   🎯 Required Skills &amp; Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Diploma/Bachelor&rsquo;s degree in
   <strong>
    IT, Computer Science, or related field
   </strong>
   .
  </li>
  <li>
   1&ndash;2 years of experience in IT support or helpdesk roles (fresh graduates are encouraged).
  </li>
  <li>
   Basic understanding of:
  </li>
  <li>
   Windows operating systems
  </li>
  <li>
   Computer hardware
  </li>
  <li>
   Networking fundamentals (TCP/IP, DNS, DHCP)
  </li>
  <li>
   Ticketing systems
  </li>
  <li>
   Strong problem-solving, communication, and customer service skills.
  </li>
  <li>
   Ability to work in a fast-paced environment and manage multiple tasks.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   ⭐ Preferred Skills (Optional)
  </strong>
 </p>
 <ul>
  <li>
   Experience with
   <strong>
    Active Directory, O365, VPN tools, and antivirus systems
   </strong>
   .
  </li>
  <li>
   Familiarity with remote support tools.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   💼 What We Offer
  </strong>
 </p>
 <ul>
  <li>
   A supportive and learning-friendly work environment
  </li>
  <li>
   Opportunities for technical growth and career advancement
  </li>
  <li>
   Competitive salary package
  </li>
  <li>
   Medical Insurance
  </li>
  <li>
   Leave Encashment
  </li>
  <li>
   Annual Increment
  </li>
  <li>
   Employee engagement &amp; appreciation programs
  </li>
 </ul>
 <p>
 </p>
</div>


Level 1 System Support Engineer

Explore 1215+ Support engineer in Lahore this March. Find roles across top companies and apply now to boost your career.

1215 support engineer jobs In Lahore

Support Engineer

Support Engineer_02

Support Engineer

System Support Engineer

Technical Support Engineer

Technical Support Engineer (Lahore)

Level 1 System Support Engineer