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Mindwhiz

<p><b>Job Title: L2 IT System &amp; Support Engineer</b></p><p><b>Location:</b> Onsite &ndash; Lahore, Pakistan</p><p><b>Working Hours:</b></p><ul><li><b>Summer:</b> 6:00 PM to 3:00 AM</li><li><b>Winter:</b> 7:00 PM to 4:00 AM</li></ul><p><b>Salary:</b> Up to PKR 140,000</p><p><b>Employment Type:</b> Full-time</p><p><b>Department:</b> IT Operations</p><p><b>Role Overview</b></p><p><b>Mindwhiz</b> is seeking a technically strong and proactive <b>L2 IT System &amp; Support Engineer</b> to manage and maintain our IT systems and provide advanced technical support. This role includes responsibility for system stability, security, performance monitoring, and resolving complex technical issues beyond L1 support.</p><p>The ideal candidate should have hands-on experience with Windows environments, networking fundamentals, and infrastructure operations, along with strong troubleshooting skills and provide dedicated support to the <b>Construction and Estimation teams</b> for their specialized tools and applications.</p><p><b>Key Responsibilities</b></p><ul><li>Administer and maintain <b>Windows-based systems, servers, and Active Directory</b>, including users, groups, GPOs, and access control.</li><li>Monitor <b>system performance, server health, backups, storage, and security alerts</b> to ensure stability and data integrity.</li><li>Apply patches, updates, and routine maintenance, maintaining proper documentation and <b>SOPs</b>.</li><li>Troubleshoot and support <b>LAN/WAN, VPN, DNS, DHCP, Wi-Fi</b>, and firewall configurations.</li><li>Resolve <b>escalated L1 issues</b> within defined SLAs and perform <b>root cause analysis</b> for recurring or critical incidents.</li><li>Support <b>Microsoft 365 / Exchange, enterprise applications, and endpoint devices</b>.</li><li>Ensure compliance with <b>IT security policies and best practices</b>.</li><li>Coordinate with vendors and assist in <b>system upgrades, deployments, and IT improvement initiatives</b>.</li><li>Identify recurring technical issues and recommend <b>long-term infrastructure enhancements</b>.</li><li>Provide <b>specialized support to Construction and Estimation teams</b> for software tools, ensuring smooth operation and resolving technical issues affecting workflows.</li></ul><p><b>Required Skills &amp; Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in <b>IT, Computer Science, or related field</b>.</li><li><b>3&ndash;5 years</b> of experience in IT Support or System Administration.</li><li>Strong hands-on experience with <b>Windows OS and Windows Server</b>.</li><li>Solid knowledge of <b>Active Directory, DNS, DHCP, and Group Policy</b>.</li><li>Strong understanding of <b>networking fundamentals</b> (TCP/IP, VPNs, firewalls).</li><li>Experience with <b>backup solutions and monitoring tools</b>.</li><li>Experience with <b>IT ticketing systems and incident management</b>.</li><li>Experience supporting <b>Construction and Estimation software</b> such as Plan Swift, Bluebeam Revu, Primavera P6, Procore, AutoCAD, or similar tools.</li><li>Strong <b>troubleshooting, analytical, and communication skills</b>.</li></ul><p><b>Preferred Skills (Nice to Have)</b></p><ul><li>Relevant certifications: <b>CCNA, MCSA, CompTIA Network+</b>.</li><li>Experience with <b>endpoint management tools</b>.</li><li>Familiarity with <b>cloud services</b> (Azure / AWS &ndash; basic level).</li><li>Experience with <b>remote support and endpoint management tools</b>.</li><li>Experience with <b>Procore</b>.</li></ul><p>Job Type: Full-time</p><p>Pay: Up to Rs140,000.00 per month</p><p>Application Question(s):</p><ul><li>How many year of experience do you have in IT Support?</li><li>Write dow the tools you have experience related to Construction and Estimation?</li><li>Are you comfirtable working in Night Shift in DHA phase 8?</li><li>Do you have experience with USA market?</li><li>Which tools you used for remote IT Support?</li></ul><p>Work Location: In person</p>

L2 IT System & Support Engineer

PROPERTY BUY-RENT (SMC -Private) Limited

<p><b>Junior Support Engineer</b></p><p><b>Location:</b> Lahore, Pakistan<br/><b>Salary Range:</b> PKR 70,000 &ndash; 90,000 per month<br/><b>Experience Required:</b> 1&ndash;2 Years<br/><b>Job Type:</b> Full-Time</p><p><b>Job Summary:</b></p><p>We are seeking a skilled and motivated <b>Junior Support Engineer</b> to join our technical team. The ideal candidate will have hands-on experience in Windows Server administration, Level 1 technical support, Microsoft 365 administration, and Azure Entra ID (Azure Active Directory). The candidate should also be familiar with virtualization technologies&mdash;especially Hyper-V&mdash;and <b>demonstrate strong English communication and writing skills.</b></p><p><b>Key Responsibilities:</b></p><ul><li>Provide remote technical support to clients and internal teams.</li><li>Perform Windows Server administration tasks, including user management, permissions, and system maintenance.</li><li>Handle Level 1 IT support tickets, troubleshooting hardware, software, and network issues.</li><li>Administer and support Microsoft 365 services (Exchange Online, SharePoint, Teams, etc.).</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>2&ndash;3 years of experience in IT support, system administration, or a related role.</li><li>Strong knowledge of Windows and Mac OS environments, networking, and cloud systems.</li><li>Hands-on experience with servers, routers, switches, and firewalls.</li><li>Excellent troubleshooting, leadership, and communication skills.</li><li>Ability to manage multiple tasks and work under pressure.</li><li>Certifications such as CompTIA A+, CCNA, or Microsoft Certified Professional (MCP) are a plus.</li></ul><p><b>Perks &amp; Benefits:</b></p><ul><li>Competitive salary (PKR 70,000 &ndash; 90,000) based on experience.</li><li>5 days a week (Saturday and Sunday Off)</li><li>Professional development and certification support.</li><li>Friendly and collaborative work environment.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs70,000.00 - Rs90,000.00 per month</p><p>Work Location: In person</p>

Junior Support Engineer

Geekinn Private Limited

<p>At Resourceinn / Geekinn Pvt Ltd, we believe people management should be simple and structured. For over a decade, we have helped companies manage payroll, people, and culture through our AI-powered HRMS platform. Today, we are proud to be recognized as one of the top HRMS providers in Pakistan. Our team works with focus, discipline, and a strong sense of ownership. We are now looking for a dedicated Support Engineer who wants to grow in the HR Tech industry and build a long-term career with us.</p><p>This is a full-time onsite evening shift role based in Johar Town, Lahore. We are looking for someone who is responsible, punctual, and confident in client communication. If you enjoy solving problems and helping clients succeed, this opportunity is for you.</p><p><b>Your Role and Responsibilities</b></p><p>As a Support Engineer, you will play a key role in ensuring our clients use the HRMS platform smoothly. You will interact directly with clients and guide them through system features. Your role will help build strong relationships and long-term trust. You will work closely with the technical and product teams to resolve issues quickly. Your support will directly impact client satisfaction and retention.</p><ul><li>You will interact with clients to understand and resolve HRMS-related queries.</li><li>You will provide technical and functional support through calls and emails.</li><li>You will guide clients on system features, modules, and best practices.</li><li>You will coordinate with internal teams to escalate and resolve issues</li><li>You will maintain records of client interactions and follow up when needed.</li></ul><p><b>Required Skills and Knowledge</b></p><p>We are looking for someone who communicates clearly and handles client concerns with patience. You should be comfortable explaining technical concepts in simple words. A strong sense of responsibility is essential. You must be willing to learn the HRMS platform in detail. We value candidates who are dependable and committed to long-term growth.</p><ul><li>You have good understanding of software systems and basic technical concepts.</li><li>You communicate confidently with clients in a professional manner.</li><li>You can troubleshoot problems and provide practical solutions.</li><li>You are organized and able to manage multiple client queries.</li><li>You are quick to learn and open to feedback.</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Business, Computer Science, IT, or related field.</li><li>Fresh to 2 years of relevant experience in support or customer service.</li><li>Strong communication and coordination skills.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs40,000.00 - Rs80,000.00 per month</p><p>Work Location: In person</p>

Technical Support Engineer

FiveRivers Technologies

<div><div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Date Opened</p>
<div><b>02/17/2026</b><b>
</b></div></div><div><p>Job Type</p>
<div><b>Full time</b><b>
</b></div></div><div><p>Work Experience</p>
<div><b>4-6 years</b><b>
</b></div></div><div><p>Industry</p>
<div><b>IT Services</b><b>
</b></div></div><div><p>City</p>
<div><b>Lahore</b><b>
</b></div></div><div><p>State/Province</p>
<div><b>Punjab</b><b>
</b></div></div><div><p>Country</p>
<div><b>Pakistan</b><b>
</b></div></div><div><p>Zip/Postal Code</p>
<div><b>54000</b><b>
</b></div></div></ul></div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<div><div><b>FiveRivers Technologies</b> is looking for a proactive and technically strong Support Engineer to join our team. The ideal candidate will be responsible for troubleshooting technical issues, supporting clients, and ensuring smooth system performance.</div><div></div><div><b><br>
Responsibilities</b></div><ul><li>
Troubleshoot and resolve database and data integration issues using SQL and ERP knowledge.<br>
</li><li>
Troubleshoot data ingestion issues and perform network troubleshooting to ensure seamless data flow.<br>
</li><li>
Support customers in leveraging analytics, dashboards, and workbench tools to manage shortages, inventory, and procurement tasks.<br>
</li><li>
Analyze and resolve issues related to data synchronization, log analysis, and system integrations (AWS, Git, CI/CD).<br>
</li><li>
Collaborate with Customer Success, Product, and Engineering teams to address customer needs and drive continuous improvement.<br>
</li><li>
Create and maintain clear documentation for internal teams and customers.<br>
</li><li>
Contribute to standard work processes, ensuring consistency and best practices in customer support.<br>
</li><li>
Participate in process improvement initiatives and share insights to enhance customer outcomes.<br>
</li><li>
Use tools such as Jira, Gitlab, and Slack for cross-functional collaboration.</li></ul><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><ul><li>
5+ years in a support engineering or technical customer support role, ideally in SaaS or supply chain environments.<br>
</li><li>
Strong SQL skills and experience with ERP integrations.<br>
</li><li>
Proficiency with AWS, Git, CI/CD, and familiarity with AI tools.<br>
</li><li>
Experience troubleshooting data ingestion issues and performing network troubleshooting.<br>
</li><li>
Experience writing and maintaining unit tests and ensuring code quality.<br>
</li><li>
Excellent communication skills for documentation and customer interaction.<br>
</li><li>
Ability to work collaboratively in a fast-paced, remote, and team-oriented environment.<br>
</li><li>
Familiarity with Jira and Gitlab is a plus.<br>
</li><li>
ABAP development experience is a bonus.</li></ul></div></div></div><p></p>

Support Engineer

AEDesign (Pvt) Ltd

<p>We are looking for a proactive and technically skilled <b>IT Support Engineer</b> to join our team. The ideal candidate will be responsible for providing technical support, maintaining IT systems, and ensuring smooth day-to-day operations.</p><p><b>Key Responsibilities:</b></p><ul><li>Provide technical support to end-users for hardware, software, and network issues</li><li>Install, configure, and maintain desktops, laptops, printers, and other IT equipment</li><li>Troubleshoot system, network, and connectivity problems</li><li>Manage user accounts, emails, and access permissions</li><li>Support Microsoft 365 and Windows operating systems</li><li>Maintain IT documentation and asset records</li><li>Coordinate with vendors for IT procurement and repairs</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field</li><li>1&ndash;2 years of relevant IT support experience</li><li>Strong knowledge of Windows OS and basic networking (TCP/IP, DNS, DHCP)</li><li>Familiarity with Active Directory and Microsoft 365</li><li>Good problem-solving and communication skills</li></ul><p><b>Preferred:</b></p><ul><li>Certifications such as CompTIA A+, Network+, MCSA, or CCNA</li><li>Experience with virtualization or basic cybersecurity practices</li></ul><p>If you are passionate about technology and enjoy solving technical challenges, we encourage you to apply.</p><p>Job Type: Full-time</p><p>Pay: Rs40,000.00 - Rs60,000.00 per month</p><p>Work Location: In person</p>

IT Support Engineer

<div><div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Date Opened</p>
<div><b>02/17/2026</b><b>
</b></div></div><div><p>Job Type</p>
<div><b>Full time</b><b>
</b></div></div><div><p>Work Experience</p>
<div><b>4-6 years</b><b>
</b></div></div><div><p>Industry</p>
<div><b>IT Services</b><b>
</b></div></div><div><p>City</p>
<div><b>Lahore</b><b>
</b></div></div><div><p>State/Province</p>
<div><b>Punjab</b><b>
</b></div></div><div><p>Country</p>
<div><b>Pakistan</b><b>
</b></div></div><div><p>Zip/Postal Code</p>
<div><b>54000</b><b>
</b></div></div></ul></div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<div><div><b>FiveRivers Technologies</b> is looking for a proactive and technically strong Support Engineer to join our team. The ideal candidate will be responsible for troubleshooting technical issues, supporting clients, and ensuring smooth system performance.</div><div></div><div><b><br>
Responsibilities</b><br>
</div><ul><li>
Troubleshoot and resolve database and data integration issues using SQL and ERP knowledge.<br>
</li><li>
Troubleshoot data ingestion issues and perform network troubleshooting to ensure seamless data flow.<br>
</li><li>
Support customers in leveraging analytics, dashboards, and workbench tools to manage shortages, inventory, and procurement tasks.<br>
</li><li>
Analyze and resolve issues related to data synchronization, log analysis, and system integrations (AWS, Git, CI/CD).<br>
</li><li>
Collaborate with Customer Success, Product, and Engineering teams to address customer needs and drive continuous improvement.<br>
</li><li>
Create and maintain clear documentation for internal teams and customers.<br>
</li><li>
Contribute to standard work processes, ensuring consistency and best practices in customer support.<br>
</li><li>
Participate in process improvement initiatives and share insights to enhance customer outcomes.<br>
</li><li>
Use tools such as Jira, Gitlab, and Slack for cross-functional collaboration.</li></ul><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><ul><li>
5+ years in a support engineering or technical customer support role, ideally in SaaS or supply chain environments.<br>
</li><li>
Strong SQL skills and experience with ERP integrations.<br>
</li><li>
Proficiency with AWS, Git, CI/CD, and familiarity with AI tools.<br>
</li><li>
Experience troubleshooting data ingestion issues and performing network troubleshooting.<br>
</li><li>
Experience writing and maintaining unit tests and ensuring code quality.<br>
</li><li>
Excellent communication skills for documentation and customer interaction.<br>
</li><li>
Ability to work collaboratively in a fast-paced, remote, and team-oriented environment.<br>
</li><li>
Familiarity with Jira and Gitlab is a plus.<br>
</li><li>
ABAP development experience is a bonus.<br>
</li></ul><div><b>
Location:</b> Gulberg II, Lahore</div></div></div></div><p></p>

Support Engineer_02

<div><div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Date Opened</p>
<div><b>02/17/2026</b><b>
</b></div></div><div><p>Job Type</p>
<div><b>Full time</b><b>
</b></div></div><div><p>Work Experience</p>
<div><b>4-6 years</b><b>
</b></div></div><div><p>Industry</p>
<div><b>IT Services</b><b>
</b></div></div><div><p>City</p>
<div><b>Lahore</b><b>
</b></div></div><div><p>State/Province</p>
<div><b>Punjab</b><b>
</b></div></div><div><p>Country</p>
<div><b>Pakistan</b><b>
</b></div></div><div><p>Zip/Postal Code</p>
<div><b>54000</b><b>
</b></div></div></ul></div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<div><div><b>FiveRivers Technologies</b> is looking for a proactive and technically strong Support Engineer to join our team. The ideal candidate will be responsible for troubleshooting technical issues, supporting clients, and ensuring smooth system performance.</div><div></div><div><b><br>
Responsibilities</b><br>
</div><ul><li>
Troubleshoot and resolve database and data integration issues using SQL and ERP knowledge.<br>
</li><li>
Troubleshoot data ingestion issues and perform network troubleshooting to ensure seamless data flow.<br>
</li><li>
Support customers in leveraging analytics, dashboards, and workbench tools to manage shortages, inventory, and procurement tasks.<br>
</li><li>
Analyze and resolve issues related to data synchronization, log analysis, and system integrations (AWS, Git, CI/CD).<br>
</li><li>
Collaborate with Customer Success, Product, and Engineering teams to address customer needs and drive continuous improvement.<br>
</li><li>
Create and maintain clear documentation for internal teams and customers.<br>
</li><li>
Contribute to standard work processes, ensuring consistency and best practices in customer support.<br>
</li><li>
Participate in process improvement initiatives and share insights to enhance customer outcomes.<br>
</li><li>
Use tools such as Jira, Gitlab, and Slack for cross-functional collaboration.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><ul><li>
5+ years in a support engineering or technical customer support role, ideally in SaaS or supply chain environments.<br>
</li><li>
Strong SQL skills and experience with ERP integrations.<br>
</li><li>
Proficiency with AWS, Git, CI/CD, and familiarity with AI tools.<br>
</li><li>
Experience troubleshooting data ingestion issues and performing network troubleshooting.<br>
</li><li>
Experience writing and maintaining unit tests and ensuring code quality.<br>
</li><li>
Excellent communication skills for documentation and customer interaction.<br>
</li><li>
Ability to work collaboratively in a fast-paced, remote, and team-oriented environment.<br>
</li><li>
Familiarity with Jira and Gitlab is a plus.<br>
</li><li>
ABAP development experience is a bonus.</li></ul></div></div></div><p></p>

Support Engineer_01

Explore 700+ System support engineer in Lahore this March. Find roles across top companies and apply now to boost your career.