customer service agent

customer services specialist Jobs in Lahore

customer services specialist

customer success specialist Jobs in Lahore

customer success specialist

customer support agent

customer support executive Jobs in Lahore

customer support executive

it support specialist

The Techno Studio UK

Job description:IT GENICS is looking for a talented and dedicated Network and Support Engineer to join our team. In this role, you'll be the backbone of our technical operations, ensuring our network infrastructure is stable, secure, and high-performing. You'll also provide essential technical support to our employees, solving problems quickly and efficiently to keep our business running smoothly.Responsibilities:Manage and maintain our network infrastructure, including routers, switches, firewalls, and VPNs.Troubleshoot and resolve network-related issues, ensuring minimal downtime.Provide technical support to employees for a wide range of hardware and software issues, both in-person and remotely.Monitor network performance and security to identify and address potential threats or bottlenecks.Install, configure, and upgrade new network equipment and software.Create and maintain detailed documentation of network configurations and support procedures.Manage Inventory Maintain Proper IT Asset Inventory and proper documentationQualifications:Proven 2 years experience as a Network Engineer, IT Support Specialist, or similar role.Strong knowledge of networking concepts (TCP/IP, DNS, DHCP, etc.).Strong knowledge of TP Link, Mikrotik Router board (TP Link Omada System, Mikrotik Load Balancing, Auto Failover ).Experience with network equipment from major vendors like Cisco, Juniper, or Fortinet.Familiarity with various operating systems (Windows, macOS, Linux).Excellent problem-solving skills and the ability to work independently or as part of a team.Strong communication skills and a patient, user-friendly approach to support.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

IT Technician

A2Z IT Solutions

Job Overview: We are seeking a motivated and skilled IT professional to manage and support our organization&rsquo;s IT infrastructure. The ideal candidate will be responsible for maintaining and ensuring the smooth operation of all IT systems, including network management, IT security, application support, and user assistance.Key Responsibilities:<ul><li>Manage and maintain IT infrastructure, ensuring continuous availability and performance.</li><li>Provide contact and non-contact IT support for users.</li><li>Handle IT security operations, including patching, antivirus, and firewall management.</li><li>Support and maintain Network infrastructure, including Switches , VLANs, Routers, and Firewalls.</li><li>Manage Active Directory (AD), DNS, Group Policies, and Domain Controllers.</li><li>Install, configure, and maintain computer hardware, operating systems, and applications.</li><li>Monitor system performance and ensure compliance with IT policies and standards.</li><li>Collaborate with other teams to resolve technical issues efficiently.</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s Degree in Information Technology, Computer Science, or a related field.</li><li>Basic to intermediate knowledge of IT infrastructure, AD, DNS, and Group Policy.</li><li>Understanding of networking concepts (routers, VLANs, firewalls).</li><li>Hands-on experience with Windows Server and client operating systems preferred.</li><li>Good problem-solving and communication skills.</li><li>Ability to work independently and manage multiple tasks efficiently.</li></ul>Job Types: Full-time, Part-time, Internship, Fresher Contract length: 3 monthsPay: Rs15,000.00 - Rs25,000.00 per month

IT Internship Paid

The Hunar Foundation

Job Purpose:To provide technical support and assistance to staff and students by ensuring smooth operation, maintenance, and troubleshooting of IT systems, hardware, and software at the institute. The role supports the implementation of IT policies and ensures compliance with organizational standards.Key Responsibilities:1. Technical Support<ul><li>Provide first-level technical support for hardware, software, and network issues.</li><li>Install, configure, and maintain computer systems, printers, and other IT equipment.</li><li>Assist users in resolving technical problems promptly to minimize downtime.</li></ul>2. Network &amp; System Maintenance<ul><li>Monitor internet connectivity, LAN/WAN, and system performance.</li><li>Support in maintaining servers, routers, and switches as per IT guidelines.</li><li>Ensure regular system updates, backups, and antivirus checks.</li></ul>3. IT Asset Management<ul><li>Maintain inventory records of IT equipment, software licenses, and consumables.</li><li>Coordinate with the procurement department for repair, replacement, or purchase of IT assets.</li><li>Ensure all IT assets are properly tagged and recorded.</li></ul>4. Coordination &amp; Reporting<ul><li>Report recurring technical issues to the Manager IT and suggest preventive measures.</li><li>Support implementation of new IT initiatives and upgrades.</li><li>Maintain logbooks for system issues and resolutions.</li></ul>5. Compliance &amp; Safety<ul><li>Ensure adherence to The Hunar Foundation&rsquo;s IT and data security policies.</li><li>Protect confidential information and follow cybersecurity protocols.</li></ul>Qualification &amp; Experience:<ul><li>Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>Experience: 1&ndash;2 years of relevant IT support experience (fresh graduates with strong technical aptitude may also be considered).</li></ul>Skills &amp; Competencies:<ul><li>Strong troubleshooting and problem-solving abilities.</li><li>Basic knowledge of networking, hardware, and operating systems.</li><li>Good communication and interpersonal skills.</li><li>Ability to work independently and collaboratively.</li><li>Time management and attention to detail.</li></ul>Job Type: Full-timeWork Location: In person

Assistant - IT - Bedian

FineXcloud

Job Summary:We are seeking a knowledgeable and proactive IT Officer to manage, maintain, and improve our organization's IT infrastructure. The IT Officer will be responsible for ensuring the smooth functioning of hardware, software, networks, and security systems while providing technical support to staff and ensuring data integrity.Key Responsibilities:<ul><li>Install, configure, and maintain hardware, software, systems, networks, printers, and scanners.</li><li>Monitor and maintain computer systems and networks (LAN/WAN).</li><li>Respond to technical support requests in a timely and effective manner.</li><li>Diagnose and resolve hardware or software faults.</li><li>Set up user accounts, permissions, and passwords.</li><li>Maintain data backups and disaster recovery plans.</li><li>Ensure security through firewalls, antivirus, and access controls.</li><li>Coordinate with vendors and service providers for system repairs and upgrades.</li><li>Maintain inventory of IT assets (hardware, software licenses, etc.).</li><li>Document technical issues and solutions for future reference.</li></ul>Requirements:<ul><li>Bachelor's degree in computer science, information technology, or a related field.</li><li>1&ndash;3 years of experience in IT support, systems management, or a similar role.</li><li>Hands-on experience with routers, switches, firewalls, and access points.</li><li>Knowledge of IT security protocols and practices.</li><li>Ability to diagnose and solve hardware/software/network issues.</li><li>Ability to work independently and under pressure.</li></ul>Apply at: jobs@finexcloud.comJob Type: Full-timeWork Location: In person

IT Officer

Aqua Nim Water

A leading Digital Media Marketing Company based in Gulberg 3, Lahore is looking for dynamic professionals to fill the following on-site roles:1. Accounts Officer<ul><li>Salary: Rs. 50,000/month</li><li>Experience: 2 to 4 years in Accounting/Finance</li><li>Job Description:</li><li>Manage day-to-day accounts operations</li><li>Handle bookkeeping and financial reporting</li><li>Assist in audits and budgeting</li><li>Ensure compliance with tax and financial regulations</li></ul>2. I.T Officer<ul><li>Experience: 2 to 4 years in a similar IT support role</li><li>Job Description:</li><li>Provide technical support to team members</li><li>Troubleshoot hardware and software issues</li><li>Manage network and system security</li><li>Install, configure and maintain IT systems</li></ul>Location: On-site &ndash; Gulberg 3, Lahore Working Hours: 8 hours/day, Monday to SaturdayInterested and relevant candidates are encouraged to apply! Send your CV via WhatsApp with the position title in the subject line to: 0333-1690009Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Accounts Officer/ I.T Officer

Teamficient

Position Title: IT AssistantLocation: RemoteEmployment Type: Full-TimeExperience Level: 2+YearsCompany: Teamficient - www.teamficient.comSalary Range: $800 - $1000 (Negotiable for highly experienced candidates)Work Schedule:<ul><li>Time Range: Between 7 AM &ndash; 7 PM CST (Graveyard shift)</li><li>Working Hours: 9 hours per day (8 working hours + 1-hour break)</li><li>Days Off: TBD (2 days per week)</li></ul>About Us: At TeamFicient, we are a dynamic team of highly experienced professionals dedicated to providing tailored solutions that meet the unique needs of our clients. We are currently seeking a skilled IT Assistant to join our team and play a crucial role in maintaining the efficiency and accuracy of our day-to-day operations.Why Join Us?&#9989; Competitive salary with potential increases based on performance.&#9989; Opportunities for career advancement.&#9989; Stable and supportive work environment.Job OverviewWe&rsquo;re seeking a dependable and detail-oriented IT Assistant to manage the core user operations that keep our team productive and secure. This role is essential for overseeing onboarding/offboarding, access permissions, and tool administration across multiple platforms like Zoho, Google Workspace, Microsoft 365, and our VOIP system. You'll also ensure that team timesheets are accurately logged and assist with IT support tickets as needed.Key Responsibilities<ul><li>Manage employee onboarding and offboarding, including creation and removal of system credentials.</li><li>Assign and maintain user access and permission levels across all company tools.</li><li>Handle Zoho Apps administration, especially Zoho Recruit and the Zoho One suite.</li><li>Provide technical support using a ticketing system, resolving common software and access issues.</li><li>Set up and manage VOIP systems such as Zoom Phone or 8x8.</li><li>Review employee timesheets for accuracy using tools like Time Clock Wizard.</li><li>Support Google Workspace and Microsoft 365 email and user account administration.</li><li>Perform basic WordPress website edits and content updates.</li></ul>Qualifications<ul><li>Associate&rsquo;s or Bachelor&rsquo;s degree in IT, Computer Science, or related field (or equivalent experience).</li><li>2&ndash;3 years of experience in an IT support or systems administration role.</li><li>Strong familiarity with Google Workspace and Microsoft 365 admin tools.</li><li>Hands-on experience managing Zoho Apps, especially Zoho Vault.</li><li>Experience with Zoom Phone, 8x8, or other similar VOIP platforms.</li><li>Knowledge of Time Clock Wizard or other time-tracking tools.</li><li>Basic understanding of WordPress content management and editing.</li><li>High attention to detail, especially in handling credentials and user data.</li><li>Strong communication and troubleshooting skills.</li><li>Bilingual capabilities (English/Spanish) needed.</li></ul>System Requirements<ul><li>Desktop/Laptop</li><li>Intel Core i5</li><li>4GB RAM for multitasking requirements</li><li>Workstation free from any Noise and Distractions</li><li>Backup Internet Connection</li><li>USB Headset with Noise Cancelling</li><li>Backup for Power Outage: Generator/UPS or Alternative Location</li></ul>Application ProcessAll initial interviews for this position will be conducted via a Google Form interview setup. Applicants must complete the form using the link provided below to be considered for the position.[Submit Your Initial Interview Here] - https://forms.gle/B8LsjtBJ1PqL4KeD9Only shortlisted candidates will be invited for a technical interview and assessment test following the initial screening.This is a long-term opportunity to grow with a supportive, global team and build a rewarding work-from-home career with Teamficient.Job Type: Full-timeWork Location: Remote

IT Assistant

Techspirex

Location: PIA Road, Johar Town, LahoreReports To: Jr. IT SupportPosition Overview:The Junior IT Support is responsible for assisting users with day-to-day technical issues, maintaining IT systems, and ensuring smooth operation of computers, networks, and software. The role focuses on troubleshooting, installation, and basic administration tasks under the supervision of senior IT staff.Key Responsibilities<ul><li>Provide first-level technical support to employees via email, chat, or in-person.</li><li>Diagnose and resolve hardware and software issues (PCs, laptops, printers, peripherals).</li><li>Install, configure, and update operating systems and standard software (Windows, Office, browsers, etc.).</li><li>Manage user accounts, passwords, and permissions in systems like Active Directory or Google Workspace.</li><li>Support network connectivity issues (Wi-Fi, LAN, VPN).</li><li>Escalate complex issues to senior IT engineers when necessary.</li><li>Maintain IT inventory (hardware, licenses, cables, etc.).</li><li>Assist in setting up new employee workstations.</li><li>Document all support activities in the company&rsquo;s ticketing system.</li><li>Follow IT security and data protection policies.</li></ul>Skills &amp; Qualifications<ul><li>Diploma or Bachelor&rsquo;s in IT, Computer Science, or related field.</li><li>Basic understanding of computer hardware, networking, and operating systems.</li><li>Strong troubleshooting and communication skills.</li><li>Ability to work in a team and manage multiple tasks.</li><li>Familiarity with Windows, macOS, or Linux environments.</li><li>(Optional) Basic knowledge of Active Directory, Office 365, or Google Admin Console.</li></ul>Job Type: Full-timePay: Rs40,000.00 per monthWork Location: In personApplication Deadline: 25/10/2025 Expected Start Date: 24/10/2025

Jr IT Support (Onsite)

Explore 1168+ It support specialist in Lahore this November. Find roles across top companies and apply now to boost your career.