customer support executive Jobs in Lahore

customer support executive

customer support representative Jobs in Lahore

customer support representative

customer support specialist Jobs in Lahore

customer support specialist

online technical support engineer Jobs in Lahore

online technical support engineer

product support engineer - lahore Jobs in Lahore

product support engineer - lahore

it support specialist

Interact Global

About Interact Global:Interact Global is a forward-thinking organisation committed to empowering businesses through innovative B2B solutions, outstanding customer service, and measurable growth strategies. Our mission is to deliver value-driven results for our clients while fostering a collaborative and performance-oriented environment for our team membersRole OverviewWe are seeking a skilled and detail-oriented IT Support &amp; Network Specialist to manage and troubleshoot our desktop, server, and networking environments. The ideal candidate will have hands-on experience with Windows, Mac, and Linux systems, as well as strong knowledge of networking fundamentals.Key Responsibilities<ul><li>Provide comprehensive desktop support for hardware, software, and peripherals across Windows and Mac, Linux environments.</li><li>Troubleshoot and manage Windows Server environments, including Active Directory and file shares.</li><li>Support and maintain Linux systems at a basic user level (file management, system commands).</li><li>Ensure stable network performance by configuring and troubleshooting switches, routers, firewalls, and wireless access points.</li><li>Respond to IT support tickets promptly, resolving desktop, networking, and configuration issues.</li><li>Participate in network setup, cabling, configuration, and periodic system upgrades.</li><li>Document IT processes, procedures, and create user guides for training purposes.</li><li>Collaborate with IT team members on projects aimed at improving system performance, scalability, and security.</li><li>Knowledge of Linux is a plus.</li></ul>Qualifications<ul><li>Strong understanding of networking fundamentals: TCP/IP, DNS, DHCP, LAN/WAN, firewalls.</li><li>Experience managing Windows Server (user accounts, network shares).</li><li>Familiarity with Linux systems at a user level (basic commands, package installation).</li><li>Proven expertise in desktop support and hardware/software troubleshooting.</li><li>Knowledge of network security practices and monitoring tools.</li><li>Ability to explain technical concepts to non-technical users.</li><li>Strong organizational and multitasking skills.</li><li>Ability to work independently and collaboratively within a team.</li></ul>Perks &amp; Benefits<ul><li>Competitive base salary with Appraisal Plans</li><li>Bi annual and Annual increment</li><li>Paid public/national holidays.</li><li>Paid annual, paternity, and bereavement leaves.</li><li>Supportive and career-focused workplace culture.</li></ul>Perks &amp; Benefits<ul><li>Competitive base salary with Increment Plans</li><li>Paid public/national holidays.</li><li>Paid annual, paternity, and bereavement leave.</li><li>Supportive and career-focused workplace culture.</li></ul>Location: Wapda Town Phase 1 Shift Timing: Night Shift (6:30 PM &ndash; 3:30 AM) Work Schedule: Monday to Friday (Weekends Off)Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs100,000.00 - Rs120,000.00 per monthWork Location: In person

IT Network Specialist

MTP (Mayfair Technology Partners)

We are seeking a detail-oriented and proactive Technical Support Specialist to oversee and manage all aspects of SLA contracts across our client base. This role ensures that service delivery aligns with contractual obligations, monitors performance metrics, and acts as a liaison between technical teams and clients to maintain high levels of customer satisfaction.Key Responsibilities:<ul><li>SLA Management: Monitor and manage SLA compliance across all technical support contracts.</li><li>Track performance metrics and generate regular reports on SLA adherence.</li><li>Identify and escalate SLA breaches, and coordinate resolution efforts.</li><li>Technical Support: Provide Tier 1 and Tier 2 technical support to clients via phone, email, and ticketing systems.</li><li>Troubleshoot hardware, software, and network issues.</li><li>Collaborate with internal teams to resolve complex technical problems.</li><li>Client Communication: Serve as the primary point of contact for SLA-related inquiries.</li><li>Communicate service updates, outages, and resolutions clearly and professionally.</li><li>Conduct periodic reviews with clients to ensure satisfaction and contract alignment.</li><li>Documentation &amp; Reporting: Maintain accurate records of SLA contracts, support tickets, and performance reports.</li><li>Prepare monthly/quarterly SLA compliance reports for internal and client review.</li><li>Process Improvement:</li><li>Recommend improvements to support processes to enhance SLA compliance.</li><li>Assist in developing and refining SLA templates and support documentation.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in computer science, Information Technology, or related field.</li><li>3+ years of experience in technical support or IT service management.</li><li>Strong understanding of SLA frameworks and ITIL principles.</li><li>Excellent communication and customer service skills.</li><li>Proficiency in ticketing systems &amp; Service Management Systems (e.g., Zendesk, ServiceNow, Zohodesk) and reporting tools.</li><li>Ability to work independently and manage multiple priorities.</li></ul>Job Type: Full-timePay: From Rs120,000.00 per monthWork Location: In person

Application Support Engineer (L2/L3)

We are seeking a detail-oriented and proactive Technical Support Specialist to oversee and manage all aspects of SLA contracts across our client base. This role ensures that service delivery aligns with contractual obligations, monitors performance metrics, and acts as a liaison between technical teams and clients to maintain high levels of customer satisfaction.Key Responsibilities: <ul><li>SLA Management:Monitor and manage SLA compliance across all technical support contracts.</li><li>Track performance metrics and generate regular reports on SLA adherence.</li><li>Identify and escalate SLA breaches, and coordinate resolution efforts.</li><li>Technical Support:Provide Tier 1 and Tier 2 technical support to clients via phone, email, and ticketing systems.</li><li>Troubleshoot hardware, software, and network issues.</li><li>Collaborate with internal teams to resolve complex technical problems.</li><li>Client Communication:Serve as the primary point of contact for SLA-related inquiries.</li><li>Communicate service updates, outages, and resolutions clearly and professionally.</li><li>Conduct periodic reviews with clients to ensure satisfaction and contract alignment.</li><li>Documentation &amp; Reporting:Maintain accurate records of SLA contracts, support tickets, and performance reports.</li><li>Prepare monthly/quarterly SLA compliance reports for internal and client review.</li><li>Process Improvement:</li><li>Recommend improvements to support processes to enhance SLA compliance.</li><li>Assist in developing and refining SLA templates and support documentation.</li></ul>Qualifications: <ul><li>Bachelor&rsquo;s degree in computer science, Information Technology, or related field.</li><li>3+ years of experience in technical support or IT service management.</li><li>Strong understanding of SLA frameworks and ITIL principles.</li><li>Excellent communication and customer service skills.</li><li>Proficiency in ticketing systems &amp; Service Management Systems (e.g., Zendesk, ServiceNow, Zohodesk) and reporting tools.</li><li>Ability to work independently and manage multiple priorities.</li></ul>Job Type: Full-timePay: From Rs120,000.00 per monthWork Location: In person

Senior Application Support Engineer – Web & Mobile (L3)

Indigo Heights hotel

We are looking for a skilled and reliable IT Officer to manage and support our organization&rsquo;s IT systems and infrastructure. The ideal candidate will ensure the smooth operation of computer systems, provide technical support, and maintain data security across the organization.Key Roles &amp; Responsibilities:<ul><li>Install, configure, and maintain computer systems, networks, and software</li><li>Provide technical support and troubleshooting for hardware, software, and network issues</li><li>Perform regular troubleshooting, maintenance, and repair of IT equipment and systems</li><li>Monitor system performance and ensure data security and backups</li><li>Ensure compliance with company IT policies and procedures</li><li>Bachelor&rsquo;s degree or diploma in Information Technology, Computer Science, or a related field</li><li>Proven experience as an IT Officer or in a similar role</li><li>Strong knowledge of computer systems, networks, and troubleshooting techniques</li><li>Good problem-solving and analytical skills</li></ul>Job Type: Full-timePay: Rs40,000.00 per monthWork Location: In person

IT Officer

Quick Food industries Pvt. Ltd

Join Our Team at Quick Food Industries (Pvt.) Ltd.Position: IT Officer/ExecutiveLocation: Sundar Industrial Estate, LahoreIndustry: FMCGQuick Food Industries is looking for a proactive and tech-savvy professional to support and maintain our IT infrastructure at the factory site.Requirements:Bachelor&rsquo;s degree in Computer Science, IT, or related field<ul><li>1&ndash;3 years of hands-on experience in IT support or system/network administration</li><li>Strong understanding of hardware/software troubleshooting, LAN/WAN networking, and system maintenance</li><li>Experience with ERP systems, printers, biometric devices, and CCTV will be a plus</li><li>Ability to manage daily IT operations, user support, and asset management</li><li>Good communication and problem-solving skills.</li></ul>Job Type: Full-timeWork Location: In person

ITofficer

Java HTS

we are looking for a skilled and responsible IT Officer to manage and support our IT infrastructure and ensure smooth day-to-day technical operationsKey ResponsibilitiesSystem installation, configuration, and troubleshootingInstall, configure, and maintain software and hardwareProvide technical support to users for computer-related issuesInstall, support, and manage LANs, WANs, network segments, Internet, and intranet systemsManage networking components including routing, switching, and access pointsMonitor system performance and maintain systems according to organizational requirementsInstall, support, troubleshoot, and maintain computer systemsRequirementsProven experience in IT support and networks managementStrong knowledge of networking, system administration, and troubleshootingAbility to work independently during night shiftsGood communication and problem-solving skillsLocation: Gulberg II, LahoreShift Timing: 12 AM &ndash; 08 AMJob Type: Full-timePay: Rs50,000.00 per monthApplication Question(s):<ul><li>please Share your resume directly on whatsapp +92 325 7902390 with post name</li></ul>Work Location: In person

CyberCraft Private Limited

<ul><li>Provide first-level IT support for end users</li><li>Install, configure, and support Windows 11, MS Office 365, printers, and peripherals</li></ul><ul><li>Troubleshoot and resolve software, OS, email, and basic network issues</li><li>Assist in user account management, password resets, and access permissions</li><li>Maintain IT systems, ensure system uptime, and follow support procedures</li><li>Escalate complex issues to senior engineers with proper documentation</li><li>Maintain logs, incident records, and basic IT documentation</li><li>Ensure compliance with IT security policies and best practices</li></ul>Job Type: Full-timePay: From Rs36,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your salary demand within the advertised limit and how much you are going to forgo on the basis of learning curve and ease of job</li><li>Are you currently on job or searching for one</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>IT Support: 1 year (Preferred)</li></ul>Language:<ul><li>English and Urdu (Preferred)</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

Trainee IT Support Engineer

Explore 1497+ It support specialist in Lahore this January. Find roles across top companies and apply now to boost your career.

1497 it support specialist jobs IN Lahore

IT Network Specialist

Application Support Engineer (L2/L3)

Senior Application Support Engineer – Web & Mobile (L3)

IT Officer

ITofficer

IT Officer

Trainee IT Support Engineer