customer support representative Jobs in Lahore

customer support representative

customer services specialist Jobs in Lahore

customer services specialist

customer success specialist Jobs in Lahore

customer success specialist

customer support

customer support executive Jobs in Lahore

customer support executive

it support specialist

4nodes Technologies

System Security &amp; AdministratorCompany: 4Nodes TechnologiesLocation: Tajpura Scheme, Canal Road, Lahore (Onsite)Job Type: Full-Time (Monday&ndash;Friday)About the Role4Nodes Technologies is looking for a System Security &amp; Administrator to manage and secure our IT infrastructure. The ideal candidate should have hands-on experience in System Administration, Networking, Hardware Troubleshooting, Backups, Virtualization, and IT Security.Key Responsibilities<ul><li>Install, configure, and maintain Windows PCs and Office IT Infrastructure.</li><li>Troubleshoot Hardware, Software, Networking, and Operating System issues.</li><li>Configure and manage NAS Devices, Backups, and Virtual Machines (VMware, Hyper-V, VirtualBox).</li><li>Maintain DNS, DHCP, VPN, Wi-Fi, Routers, Switches, and Firewall configurations.</li><li>Perform System Updates, Antivirus Management, Malware Removal, and Security Monitoring.</li><li>Support Website Hosting Infrastructure, including cPanel, Cloudflare, SSL, DNS, and Website Migrations.</li><li>Maintain IT Documentation, Asset Inventory, and Security Policies.</li><li>Provide Technical Support to internal teams.</li></ul>Requirements<ul><li>Bachelor's Degree in Computer Science, Information Technology, Software Engineering, Cyber Security, or a related field.</li><li>Minimum 1 year of experience in System Administration or IT Support.</li><li>Strong knowledge of Windows, Networking, Hardware Troubleshooting, and Endpoint Security.</li><li>Experience with NAS, Virtualization, Backups, and Hosting Environments is preferred.</li><li>Good Communication, Documentation, and Problem-Solving skills.</li><li>Must be based in Lahore and willing to work Onsite.</li></ul>Why Join Us?<ul><li>Professional and growth-oriented work environment.</li><li>Opportunity to work with Modern IT Infrastructure and Web Technologies.</li><li>Career Growth and learning opportunities.</li><li>Competitive Salary Package.</li></ul>Pay: Rs40,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>What are your Current Salary and Expected salary?</li><li>How many years of experience do you have as a System Security Administrator?</li></ul>Education:<ul><li>High School (Preferred)</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

System Security & Administrator

Brain Telecommunication Ltd

<ul><li>Strong troubleshooting skills for email hosting, domain hosting, internet connectivity, browsing, and slow internet performance issues.</li><li>Good understanding of MikroTik networking. Experience with Cisco devices is an added advantage.</li><li>CCNA certification is preferred.</li><li>Knowledge of Oracle ERP and Cloud Computing will be considered a plus.</li><li>Excellent coordination and communication skills to effectively escalate incidents to the Infrastructure Team and collaborate with the Layer II Support Team to ensure timely resolution.</li><li>Ability to prioritise, track, and follow up on support tickets while maintaining high standards of customer service.</li><li>Visit customer premises for ONU/ONT/CPE troubleshooting/installation</li><li>Lay out UTP (if required) at customer premise</li><li>Configure Brain-TV on STB or Smart TV</li><li>Tactfully handle confrontational or stressful interactions with the customers</li><li>Handle forwarded tasks and sort out the issues, and make proper entry in ERP</li><li>Discusses products offered and ensures customer satisfaction</li><li>Completes supporting paperwork and data entry as required</li><li>Accurately captures customer information</li><li>Records all activities in ERP</li></ul>Pay: From Rs48,000.00 per monthApplication Question(s):<ul><li>Are you CCNA Certified?</li><li>Do you have a bike ?</li><li>Are you a local resident of Lahore ?</li></ul>Work Location: In person

Technical Support Engineer (Onsite)

CacheLogic

Job SummaryWe are seeking a detail-oriented and experienced Medical Billing Specialist to manage the end-to-end medical billing process. The ideal candidate should have hands-on experience with US healthcare billing, insurance claims, payment posting, denial management, and revenue cycle management (RCM). The candidate must ensure timely claim submissions, accurate billing, and maximum reimbursement while maintaining compliance with HIPAA and payer guidelines.Key Responsibilities<ul><li>Prepare, review, and submit medical claims to insurance companies.</li><li>Verify patient insurance eligibility and benefits.</li><li>Process electronic and paper claims accurately.</li><li>Follow up on unpaid, denied, or rejected claims.</li><li>Analyze denials and resolve billing issues promptly.</li><li>Post insurance and patient payments accurately.</li><li>Generate patient statements and coordinate collections.</li><li>Review medical documentation for billing accuracy.</li><li>Ensure compliance with HIPAA and insurance regulations.</li><li>Maintain accurate billing records and documentation.</li><li>Coordinate with providers, insurance companies, and patients regarding billing inquiries.</li><li>Meet daily and monthly billing productivity targets.</li><li>Support revenue cycle management (RCM) activities.</li></ul>Required Qualifications<ul><li>Bachelor's degree (preferred).</li><li>2+ years of experience in US Medical Billing.</li><li>Strong understanding of Revenue Cycle Management (RCM).</li><li>Knowledge of ICD-10, CPT, and HCPCS coding.</li><li>Experience with insurance verification and authorization.</li><li>Hands-on experience with claim submission and denial management.</li><li>Familiarity with Medicare, Medicaid, and Commercial Insurance.</li><li>Experience using EMR/EHR and Medical Billing Software.</li><li>Excellent communication and analytical skills.</li><li>Strong attention to detail and problem-solving abilities.</li></ul>Preferred Skills<ul><li>AR Follow-up</li><li>Payment Posting</li><li>Charge Entry</li><li>Eligibility Verification</li><li>Claims Processing</li><li>Denial Management</li><li>Medical Coding Knowledge</li><li>HIPAA Compliance</li><li>Revenue Cycle Optimization</li><li>Excel and Reporting</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Current Salary?</li><li>Expected salary?</li><li>This is onsite role are you comfortable? </li><li>Office time is night shift are you ok with it?</li></ul>Work Location: In person

Medical Billing Executive / Medical Billing Specialist

Nexmind AI Sdn Bhd

Job Title: Growth Marketing Specialist (B2B SaaS / US Market)Location: RemoteCompensation: $700 &ndash; $1,000 USD / month (Don't APPLY if expect above advertised)About Us: NexLaw.ai is an enterprise Legal Tech startup selling a $4,200/year &quot;Litigation OS&quot; to boutique law firms and trial partners in the United States. We are a lean, fast-moving team operating at Silicon Valley speed. We don't do corporate politics, and we don't do vanity metrics. We build machines that generate pipeline and revenue.The Role: We are looking for a ruthless, data-driven Growth Marketing Specialist based in Lahore to own our outbound lead generation engine. You will not be managing Instagram pages or making TikTok videos. Your single North Star metric is generating highly qualified &quot;Book a Demo&quot; requests from 55-year-old, highly skeptical US Litigation Partners.What You Will Actually Do:<ul><li>The Machine: Manage and scale our cold email infrastructure using Smartlead.ai, Apollo.io, and ZeroBounce.</li><li>The Message: Write sharp, no-fluff outbound copy targeting US lawyers. You must understand how to sell &quot;Risk Mitigation&quot; and &quot;Billable Hours Saved&quot; to a sophisticated B2B buyer.</li><li>The Hustle: Hunt down prospects via LinkedIn DMs, manage the master inbox, handle objections, and pivot warm replies into booked sales demos.</li><li>The Math: Track Open Rates, Reply Rates, Cost Per Lead (CPL), and Pipeline Value. You will kill failing campaigns instantly and double down on what works.</li></ul>Who You Are:<ul><li>You have exceptional, native-level English copywriting skills. Lawyers read for a living; if you use cheap marketing buzzwords or poor grammar, they will delete your email.</li><li>You know that &quot;10,000 Likes&quot; means nothing if it doesn't result in pipeline revenue.</li><li>You execute fast. You use AI to accelerate your grunt work so you can spend your time analyzing data and talking to prospects.</li><li>You are comfortable working evening/night shifts in PKT to overlap with US business hours.</li></ul>Requirements:<ul><li>Proven experience in B2B SaaS Growth Marketing or Outbound Lead Gen.</li><li>Deep familiarity with Apollo.io, Smartlead/Instantly, and LinkedIn Sales Navigator.</li><li>Ability to handle harsh feedback, iterate quickly, and take extreme accountability for your numbers.</li></ul>If you are a hustler who wants to step away from vanity marketing and build a high-ticket enterprise revenue engine, apply below.Pay: Rs193,176.97 - Rs275,967.10 per monthApplication Question(s):<ul><li>Do you have at least 2 years of sales experience with a proven track record of meeting or exceeding sales targets? Preferably in B2B SaaS.</li><li>On a scale of 0-10, how excited are you about a startup role with flexible hours beyond 40/week to hit growth targets?</li><li>Do you have hands-on experience with cold email tools like Saleshandy, Mailchimp, PhantomBuster, Brevo, HubSpot, or Apollo.io? How many of these tools you have handson experience with?</li><li>Do you have 1/2+ years in digital marketing, growth, or lead generation?</li></ul>Language:<ul><li>english (Preferred)</li></ul>Work Location: In person

Senior Growth Marketing (B2B SaaS / US Market)

The Services Tree Enterprises 

Marketing Specialist Company: SourceTek (on behalf of our client) Location: Lahore, Pakistan(Onsite ) Experience Required: 2+ YearsAbout the Role We are hiring a Marketing Specialist on behalf of our client in Lahore. The ideal candidate will be a creative, data-driven marketer who can plan and execute campaigns across digital and traditional channels while growing the brand's online presence.Roles &amp; Responsibilities<ul><li>Plan, develop, and execute marketing campaigns across digital and traditional channels</li><li>Create engaging content for social media, email marketing, blogs, and other marketing collateral</li><li>Monitor and analyze campaign performance using analytics tools, providing insights and recommendations for improvement</li><li>Assist in the development and execution of the overall marketing strategy in line with business objectives</li><li>Coordinate with design and content teams to produce high-quality marketing materials</li><li>Manage and grow the company's social media presence and online brand reputation</li><li>Conduct market research to identify trends, target audiences, and competitor strategies</li><li>Support SEO/SEM initiatives to improve organic and paid search visibility</li><li>Assist with the planning and coordination of promotional events, webinars, and product launches</li><li>Prepare regular reports on marketing KPIs and campaign ROI for management review</li></ul>Requirements<ul><li>2+ years of experience in marketing or a related field</li><li>Strong content creation and copywriting skills</li><li>Familiarity with analytics tools (Google Analytics, Meta Business Suite, etc.)</li><li>Basic understanding of SEO/SEM principles</li><li>Experience managing social media platforms and campaigns</li><li>Excellent organizational and communication skills</li></ul>How to Apply Interested candidates can apply by sending their updated resume to: talent@sourcetek.coPay: Rs80,000.00 - Rs140,000.00 per monthExperience:<ul><li>Marketing: 2 years (Preferred)</li></ul>Work Location: In person

Marketing Specialist

Universities Page

We are looking for a skilled and results-driven Meta Ads Specialist to manage and optimize Facebook &amp; Instagram advertising campaigns focused on lead generation.Key Responsibilities:<ul><li>Plan, create, and manage Meta (Facebook &amp; Instagram) Ads campaigns for lead generation.</li><li>Develop effective ad strategies to generate high-quality leads.</li><li>Create and test different ad creatives, copy, audiences, and campaign structures.</li><li>Monitor campaign performance and optimize ads to improve CPL (Cost Per Lead), lead quality, and conversion rates.</li><li>Conduct audience research and targeting for relevant customer segments.</li><li>Set up and manage Meta Pixel, Conversions API, and tracking where required.</li><li>Analyze campaign data and prepare regular performance reports.</li><li>Continuously test and implement new strategies to improve ROI and lead generation results.</li><li>Coordinate with the sales team to ensure effective lead follow-up and conversion.</li></ul>Requirements:<ul><li>Minimum Bachelor's degree required.</li><li>Proven experience as a Meta Ads Specialist / Facebook Ads Specialist.</li><li>Strong experience in lead generation campaigns.</li><li>Good understanding of Meta Ads Manager, audience targeting, retargeting, and campaign optimization.</li><li>Experience with lead generation is highly preferred.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to manage advertising budgets and achieve performance targets.</li><li>Knowledge of tracking, analytics, and conversion optimization.</li></ul>Salary &amp; Benefits:<ul><li>Competitive Salary </li><li>Performance-based rewards</li><li>Career growth opportunities</li><li>Professional working environment</li></ul>Interested candidates can share their CVs on WhatsApp: 0311 49998274Pay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Meta Ads Specialist

Devspark Labs

Job Description &ndash; User Acquisition Manager &amp; ASO Specialist Position: User Acquisition Manager &amp; ASO Specialist Experience: 3&ndash;4 Years Industry: Gaming / Mobile Games Employment Type: Full-Time Location: Lahore, Pakistan Work Mode: OnsiteWe are looking for an experienced and data-driven User Acquisition Manager &amp; ASO Specialist with 3&ndash;4 years of hands-on experience in the gaming industry. The candidate should have strong expertise in paid user acquisition, campaign optimization, App Store Optimization (ASO), analytics, and performance marketing. Experience managing campaigns for mobile games across platforms such as Meta, Google Ads, TikTok, and other ad networks will be highly preferred.Key Responsibilities: User Acquisition &amp; Performance Marketing<ul><li>Plan, launch, manage, and optimize paid acquisition campaigns across Google Ads, Meta Ads, TikTok Ads, and relevant gaming ad networks.</li><li>Manage campaign budgets and optimize spending to achieve CPI, CPA, ROAS, LTV, retention, and revenue targets.</li><li>Develop and test different ad creatives, messaging, audiences, and campaign structures.</li><li>Monitor user acquisition funnels and identify opportunities to improve conversion and retention.</li></ul>App Store Optimization (ASO)<ul><li>Develop and execute ASO strategies for Google Play Store and Apple App Store.</li><li>Optimize app titles, descriptions, keywords, metadata, screenshots, icons, and promotional assets.</li><li>Conduct keyword research and competitor analysis to improve organic app visibility.</li><li>Monitor and improve App Store Conversion Rate (CVR) and organic user acquisition.</li><li>Conduct A/B testing of store listings, screenshots, icons, and other visual assets.</li></ul>Analytics &amp; Reporting<ul><li>Monitor and analyze key performance metrics including:</li><li>CPI (Cost Per Install)</li><li>CPA (Cost Per Acquisition)</li><li>ROAS (Return on Ad Spend)</li><li>LTV (Lifetime Value)</li><li>Retention Rate</li><li>ARPU / ARPPU</li><li>Conversion Rate</li><li>Organic vs. Paid Installs</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor's degree in Marketing, Business, Digital Marketing, Computer Science, or a related field.</li><li>3&ndash;4 years of professional experience in User Acquisition, Performance Marketing, ASO, or Growth Marketing.</li><li>Proven experience in the mobile gaming industry is required.</li><li>Hands-on experience managing paid user acquisition campaigns for mobile games.</li><li>Strong understanding of Google Ads, Meta Ads, TikTok Ads, and mobile advertising platforms.</li><li>Strong knowledge of ASO, keyword research, app store rankings, and conversion optimization.</li><li>Experience with mobile attribution and analytics platforms such as AppsFlyer, Adjust, Firebase, or similar tools.</li><li>Strong understanding of gaming KPIs including CPI, ROAS, LTV, retention, ARPU, and ARPPU.</li><li>Experience with A/B testing and performance optimization.</li></ul>What We Offer<ul><li>Competitive salary package based on experience and performance.</li><li>Performance-based incentives and growth opportunities.</li><li>Opportunity to work on international mobile gaming products.</li><li>Professional and collaborative work environment.</li><li>Exposure to large-scale user acquisition and performance marketing campaigns.</li><li>Career growth opportunities in the gaming and digital marketing industry.</li></ul>Work Location: In person

User Acquisition Manager & ASO Specialist

Explore 121+ It support specialist in Lahore this August. Find roles across top companies and apply now to boost your career.