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Mindwhiz

Job Title: L2 IT System &amp; Support EngineerLocation: Onsite &ndash; Lahore, PakistanWorking Hours:<ul><li>Summer: 6:00 PM to 3:00 AM</li><li>Winter: 7:00 PM to 4:00 AM</li></ul>Salary: Up to PKR 140,000Employment Type: Full-timeDepartment: IT OperationsRole OverviewMindwhiz is seeking a technically strong and proactive L2 IT System &amp; Support Engineer to manage and maintain our IT systems and provide advanced technical support. This role includes responsibility for system stability, security, performance monitoring, and resolving complex technical issues beyond L1 support.The ideal candidate should have hands-on experience with Windows environments, networking fundamentals, and infrastructure operations, along with strong troubleshooting skills and provide dedicated support to the Construction and Estimation teams for their specialized tools and applications.Key Responsibilities<ul><li>Administer and maintain Windows-based systems, servers, and Active Directory, including users, groups, GPOs, and access control.</li><li>Monitor system performance, server health, backups, storage, and security alerts to ensure stability and data integrity.</li><li>Apply patches, updates, and routine maintenance, maintaining proper documentation and SOPs.</li><li>Troubleshoot and support LAN/WAN, VPN, DNS, DHCP, Wi-Fi, and firewall configurations.</li><li>Resolve escalated L1 issues within defined SLAs and perform root cause analysis for recurring or critical incidents.</li><li>Support Microsoft 365 / Exchange, enterprise applications, and endpoint devices.</li><li>Ensure compliance with IT security policies and best practices.</li><li>Coordinate with vendors and assist in system upgrades, deployments, and IT improvement initiatives.</li><li>Identify recurring technical issues and recommend long-term infrastructure enhancements.</li><li>Provide specialized support to Construction and Estimation teams for software tools, ensuring smooth operation and resolving technical issues affecting workflows.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field.</li><li>3&ndash;5 years of experience in IT Support or System Administration.</li><li>Strong hands-on experience with Windows OS and Windows Server.</li><li>Solid knowledge of Active Directory, DNS, DHCP, and Group Policy.</li><li>Strong understanding of networking fundamentals (TCP/IP, VPNs, firewalls).</li><li>Experience with backup solutions and monitoring tools.</li><li>Experience with IT ticketing systems and incident management.</li><li>Experience supporting Construction and Estimation software such as Plan Swift, Bluebeam Revu, Primavera P6, Procore, AutoCAD, or similar tools.</li><li>Strong troubleshooting, analytical, and communication skills.</li></ul>Preferred Skills (Nice to Have)<ul><li>Relevant certifications: CCNA, MCSA, CompTIA Network+.</li><li>Experience with endpoint management tools.</li><li>Familiarity with cloud services (Azure / AWS &ndash; basic level).</li><li>Experience with remote support and endpoint management tools.</li><li>Experience with Procore.</li></ul>Job Type: Full-timePay: Up to Rs140,000.00 per monthApplication Question(s):<ul><li>How many year of experience do you have in IT Support?</li><li>Write dow the tools you have experience related to Construction and Estimation?</li><li>Are you comfirtable working in Night Shift in DHA phase 8?</li><li>Do you have experience with USA market?</li><li>Which tools you used for remote IT Support?</li></ul>Work Location: In person

L2 IT System & Support Engineer

Mindbridge

<div>
 
 Mindbridge is the fast-growing, English-language Business Process Outsourcing (BPO) company, primarily based in Pakistan, serving global clients in tech, telecom, finance, retail, and transportation by managing their customer care, back-office, and sales operations. We pride ourselves on cost-effectiveness, high-quality service, innovative tech use (like AI), and being an industry leader in Pakistan, handling millions of customer interactions and aiming for seamless global connectivity.
 
 
 Visit https://mindbridge.net/about to learn more.
 
 
 
 
 
 
 🛠️ Role Overview
 
 
 
 The Level 1 System Support Engineer will be the first point of contact for technical issues. This role is responsible for troubleshooting and resolving basic IT problems, ensuring smooth day-to-day technical operations, and escalating issues where necessary.
 
 
 
 
 
 
 📌 Key Responsibilities
 
 
 
 
 Technical Support &amp; Troubleshooting
 
 
 <ul>
 <li>
 Provide
 
 first-level support
 
 for hardware, software, and network-related issues.
 </li>
 <li>
 Troubleshoot and resolve problems related to:
 </li>
 <li>
 Windows OS
 </li>
 <li>
 Email and collaboration tools
 </li>
 <li>
 Printers, scanners, and peripherals
 </li>
 <li>
 User applications and system access
 </li>
 <li>
 Handle support requests through
 
 calls, emails, walk-ins, and ticketing systems
 
 .
 </li>
 </ul>
 
 
 System &amp; User Support
 
 
 <ul>
 <li>
 Install, configure, and maintain
 
 desktop systems, laptops, and basic network devices
 
 .
 </li>
 <li>
 Account creation and access provisioning
 </li>
 <li>
 Device setup and configurations
 </li>
 </ul>
 
 
 Network &amp; Connectivity
 
 
 <ul>
 <li>
 Troubleshoot
 
 LAN/Wi-Fi, IP configuration, VPN connectivity
 
 , and basic network issues.
 </li>
 <li>
 Report and escalate recurring issues to Level 2/3 teams.
 </li>
 </ul>
 
 
 Documentation &amp; Reporting
 
 
 <ul>
 <li>
 Maintain logs of incidents, resolutions, and IT assets.
 </li>
 <li>
 Ensure accurate documentation of IT processes, SOPs, and troubleshooting steps.
 </li>
 </ul>
 
 
 Customer Service
 
 
 <ul>
 <li>
 Maintain a
 
 professional, courteous, and responsive
 
 communication standard with users.
 </li>
 <li>
 Ensure high-quality support and follow-up until issue resolution.
 </li>
 </ul>
 
 
 Compliance &amp; Policy Adherence
 
 
 <ul>
 <li>
 Follow company
 
 IT security guidelines, SOPs, and incident escalation processes
 
 .
 </li>
 <li>
 Assist in implementing system updates, security patches, and basic compliance checks.
 </li>
 </ul>
 
 
 
 
 
 🎯 Required Skills &amp; Qualifications
 
 
 <ul>
 <li>
 Diploma/Bachelor&rsquo;s degree in
 
 IT, Computer Science, or related field
 
 .
 </li>
 <li>
 1&ndash;2 years of experience in IT support or helpdesk roles (fresh graduates are encouraged).
 </li>
 <li>
 Basic understanding of:
 </li>
 <li>
 Windows operating systems
 </li>
 <li>
 Computer hardware
 </li>
 <li>
 Networking fundamentals (TCP/IP, DNS, DHCP)
 </li>
 <li>
 Ticketing systems
 </li>
 <li>
 Strong problem-solving, communication, and customer service skills.
 </li>
 <li>
 Ability to work in a fast-paced environment and manage multiple tasks.
 </li>
 </ul>
 
 
 
 
 
 ⭐ Preferred Skills (Optional)
 
 
 <ul>
 <li>
 Experience with
 
 Active Directory, O365, VPN tools, and antivirus systems
 
 .
 </li>
 <li>
 Familiarity with remote support tools.
 </li>
 </ul>
 
 
 
 
 
 💼 What We Offer
 
 
 <ul>
 <li>
 A supportive and learning-friendly work environment
 </li>
 <li>
 Opportunities for technical growth and career advancement
 </li>
 <li>
 Competitive salary package
 </li>
 <li>
 Medical Insurance
 </li>
 <li>
 Leave Encashment
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Employee engagement &amp; appreciation programs
 </li>
 </ul>
 
 
</div>

Level 1 System Support Engineer

Limton Group of Companies

Limton Group of Companies currently looking to recruit an experienced System Support Engineer to join our team.Preferred Qualification:<ul><li>DAE Diploma holder in Electronics or related disciplines, or candidates with relevant repairing courses.</li></ul>Required Competencies:<ul><li>Good understanding of electronics fault troubleshooting, parts replacement, and repair (including soldering and touch replacement).</li><li>Basic understanding of computer hardware, networking, and system configuration.</li><li>Familiarity with Windows-based environments and basic software installation/troubleshooting.</li><li>Knowledge of LAN/WAN concepts, IP addressing, and network diagnostics.</li><li>Strong analytical, coordination, and documentation skills.</li><li>Effective communication and teamwork capabilities.</li></ul>Primary Areas of Engagement:<ul><li>Device installation, configuration, and hardware setup.</li><li>Field visits to customer sites for device health checks, installation, and service support.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

System Support Engineer

Four Brothers Group

Job Summary:We are looking for an experienced System Engineer with expertise in LDI, Routing &amp; Switching, Voice, and Cyber Security to manage, maintain, and secure enterprise and carrier-grade networks.Job Description:<ul><li>Monitor network elements to ensure maximum uptime and performance.</li><li>Diagnose and resolve network issues and escalate to follow department escalation matrix.</li><li>Install and troubleshoot LDI system components.</li><li>Manage VOIP services, bandwidth allocations, and customer records.</li><li>Generate reports on bandwidth usage, call summaries, outages &amp; business reports/sms to commercial department.</li><li>Collaborate with CMOs, bandwidth providers, and vendors for issue resolution.</li><li>Conduct weekly network backups and updates.</li><li>Implement and monitor cybersecurity measures, respond to threats, and conduct vulnerability assessments.</li></ul>Requirements:<ul><li>Education: BS IT, or related field.</li><li>Certifications: CCNA &amp; CCNP (Mandatory)</li><li>Experience: Minimum 2 years of relevant experience</li><li>Strong knowledge of LDI network operations</li><li>Hands-on expertise in Routing &amp; Switching (Layer 2/Layer 3)</li><li>Knowledge of firewalls and cybersecurity practices</li><li>Ability to perform network troubleshooting and root cause analysis</li></ul>Job Type: Full-timePay: Rs1.00 - Rs10.00 per monthApplication Question(s):<ul><li>Do you have a relevant work experience?</li></ul>Work Location: In person

System Engineer

Physicians Revenue Group

<ul><li>Administer and support Vonage Business Cloud &amp; Dialpad</li><li>Configure VoIP phones, extensions, IVRs, call queues, and DIDs</li><li>Troubleshoot call quality and network issues (SIP, RTP, QoS)</li><li>Provide end-user and remote support</li><li>Manage users, licenses, and system documentation</li><li>Create reports and dashboards using advanced Excel</li><li>Handle tickets via Jira / Mojo Helpdesk / ServiceNow</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>3years: 2 years (Preferred)</li></ul>License/Certification:<ul><li>Vonage/Dialpad, CCNA, (Preferred)</li></ul>Work Location: In person

System Support Engineer (VoIP & IT Support)

Aesom Private Limited

Job Title: MEP Design Engineer (Mechanical / Electrical / Plumbing)Location: Lahore, Pakistan Employment Type: Full-TimeAbout UsAESOM is a professional engineering and design firm delivering high-quality construction solutions for USA-based construction projects. We are currently seeking a MEP Design Engineer with solid hands-on experience in Mechanical, Electrical, and Plumbing (MEP) design.Job Description:The MEP Design Engineer will support the design team in developing coordinated MEP designs, construction drawings, and BIM models in compliance with USA building codes and standards.Key Responsibilities<ul><li>Prepare MEP design drawings for Mechanical (HVAC), Electrical, and Plumbing systems</li><li>Develop and update Revit/BIM models for building services</li><li>Assist in design calculations, layouts, and equipment sizing</li><li>Coordinate with architects, structural engineers, and senior MEP engineers</li><li>Ensure compliance with USA building codes (ASHRAE, NFPA, IPC, NEC)</li><li>Participate in clash detection and interdisciplinary coordination</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in Mechanical, Electrical, or relevant Engineering discipline</li><li>Minimum 3 years of experience in MEP design</li><li>Revit &amp; BIM experience is mandatory</li><li>Hands-on experience with USA building codes and projects</li><li>Good understanding of HVAC, electrical systems, plumbing, and fire protection</li><li>Ability to work independently and within a team</li></ul>Perks &amp; Benefits<ul><li>Market-competitive salary</li><li>Health insurance</li><li>Provident fund</li><li>Exposure to international (USA) projects</li><li>Professional growth and learning opportunities</li></ul>Apply NowInterested candidates may share their resume at zarqa.abbas@aesom.co Subject Line: Junior MEP Design Engineer. . .#JuniorMEPDesignEngineer #MEPDesign #RevitMEP #BIMEngineering #HVACDesign #ElectricalDesign #PlumbingDesign #USABuildingCodes #EngineeringJobsPakistan #LahoreJobs #NowHiringJob Type: Full-timeWork Location: In person

MEP Design Engineer (Mechanical / Electrical / Plumbing)

DAIM Pak

Company OverviewDAIM Pak is an established and growing manufacturer of aluminium ROPP closures supplying the beverage, food and pharmaceutical industries in Pakistan and international export markets. Our factory operates high-speed production lines including aluminium presses, lining machines, inspection systems, and automated packing lines.Position SummaryWe are looking for a PLC / Automation Technician to support and maintain automation systems across our manufacturing operations. The role is hands-on and factory-based, focusing on troubleshooting, automation support, and continuous improvement of machine control systems.You will work closely with the Electrical Engineer and production team to ensure smooth machine operation, minimize downtime, and improve automation reliability.Key Responsibilities<ul><li>Perform PLC fault finding and troubleshooting on production machines</li><li>Understand and interpret PLC logic, ladder diagrams, and control sequences</li><li>Support machine automation systems, including interlocks, sensors, actuators, and safety systems</li><li>Assist with minor PLC program modifications when required (under supervision or guidance)</li><li>Collaborate with the Electrical Engineer on automation upgrades and process improvements</li><li>Diagnose and resolve automation-related breakdowns on the shop floor</li><li>Support commissioning and testing of automation components</li><li>Ensure compliance with electrical and safety standards</li><li>Maintain basic documentation related to automation changes and issues</li></ul>Required Experience &amp; Skills<ul><li>2&ndash;3 years of hands-on experience as a PLC / Automation Technician in an industrial or manufacturing environment</li><li>Practical experience in fault finding, not only PLC programming</li><li>Strong understanding of:</li><li>PLC logic and control systems</li><li>Industrial sensors, motors, VFDs, relays, and interlocks</li><li>Electrical control panels and machine automation</li><li>Ability to work independently on the shop floor</li><li>Good coordination skills and ability to work with engineers and technicians</li><li>Basic understanding of industrial safety practices</li></ul>(Experience with common PLC platforms such as Siemens, Delta, Allen-Bradley, or similar is an advantage)What We Offer<ul><li>Competitive salary based on experience</li><li>Stable role in a growing manufacturing company</li><li>Hands-on exposure to industrial automation systems</li><li>Opportunity to grow into a senior automation or engineering support role</li><li>Professional working environment</li></ul>How to ApplyInterested candidates are invited to apply with their updated CV, clearly highlighting hands-on PLC and automation experience.Job Type: Full-timePay: From Rs40,000.00 per monthExperience:<ul><li>PLC: 2 years (Required)</li></ul>Language:<ul><li>Urdu (Required)</li><li>Punjabi (Preferred)</li></ul>Work Location: In person

PLC / Automation Technician

Explore 1461+ Systems support engineer in Lahore this February. Find roles across top companies and apply now to boost your career.