sales manager

erp success team lead

customer care team leader

junior project manager

project manager

team leader

Intelcia

Team Leaders We're Hiring! Team Leaders - Customer Service (B2/B2+ English) - IntelciaAbout Intelcia:Intelcia is a global outsourcing leader with 20+ years of experience, 35,000+ employees, and 85+ operational centers worldwide. We&rsquo;re on a mission to become a Top 10 global outsourcing player by 2025&mdash;and we need talented leaders like you to help us get there!Location: [Sheikh Zayed, Walk of Cairo]Type: Full-timeYour Role:As a Team Leader, you&rsquo;ll guide a team of customer service agents to deliver exceptional support while driving performance, coaching talent, and ensuring smooth operations.Key Responsibilities:- Lead, motivate, and coach a team of customer service reps (1:1s, team meetings).- Monitor KPIs, identify improvement areas, and implement action plans.- Ensure compliance with company policies and handle administrative tasks (attendance, scheduling).- Resolve customer escalations and conflicts with a problem-solving mindset.- Prepare performance reports and communicate updates to management.Who We&rsquo;re Looking For:Language Skills:Fluent English Speakers (B2+ level)Experience:-1 year as a Team Leader/Supervisor (customer service, outsourcing, or BPO).-Experience tracking KPIs and coaching teams. *Gaming* background is a MUST.- Soft Skills:Strong leadership and communication (Arabic is primary).-Customer-first attitude and stress management.Basic Excel/Word skills (for reporting).Why Join Intelcia?Global impact with local flexibility.Growth opportunities in a fast-expanding company.Supportive culture where your leadership makes a difference.How to Apply:Ready to lead and grow? Apply now or tag someone who&rsquo;d be a great fit!Email: Menna.allah@intelcia.com or WA: +201103350580Job Types: Full-time, PermanentPay: From E&pound;22.00 per month

Team Leader

TaskUs

<div>
 
 Job Description
 
 
 
 
 
 About TaskUs:
 
 
 TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
 
 
 The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
 
 
 It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
 
 
 
 
 What We Offer:
 
 
 At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
 
 
 As a Team Lead , you will provide mentorship, guidance and career development to members of your team. You will implement escalation channels in accordance with mutually agreed upon procedures. You will lead a high-performing team through an exciting transition to build problem-solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions. You will establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results.
 
 
 You will also identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
 
 
 So, do you have what it takes to be a Team Lead?
 
 
 
 Requirements
 
 
 
 So, what is it we're looking for?
 
 
 <ul>
 <li>
 Someone with ideally 12 months or more of prior relevant people management experience, campaign/client management skills, sales, B2B, account management, consultive etc.
 </li>
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 Must speak fluent English
 
 
 </li>
 </ul>
 
 Now let's get technical.
 
 
 
 <ul>
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 We're looking for someone who is a strategic thinker with strong analytical and creative problem-solving skills.
 </li>
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 Someone with experience following KPIs, providing constructive criticism and implementing corrective action plans.
 
 
 </li>
 </ul>
 
 What else?
 
 
 
 <ul>
 <li>
 Well, we need someone who has a high-level understanding of customer confidentiality standards and also has a passion for the development of teammates.
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 This role requires flexibility as we are a 24/7 business and the shifts will be rotating.
 
 
 </li>
 </ul>
 
 
 How We Partner To Protect You:
 
 
 TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
 
 
 
 
 DEI:
 
 
 In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
 
 
 We invite you to explore all TaskUs career opportunities and apply through the provided URL
 
 https://www.taskus.com/careers/ .
 
 
 
 TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
 
 
 Req Id: R_2503_4241
 
 
 Posted At: Fri Mar 21 2025 00:00:00 GMT+0000 (Coordinated Universal Time)
</div>

Unilever

<div>About Unilever 
 
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people &ndash; we believe that when our people work with purpose, we will create a better business and a better world. 
 
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don&rsquo;t believe in the &lsquo;one size fits all&rsquo; approach and instead we will equip you with the tools you need to shape your own future. 
 
Job Purpose 
 
Unilever is the place where you can bring your purpose to life with the work that you do &ndash; creating a better business and a better world. If you looking to break down the barrier between accountancy and management to support business objectives and corporate growth &amp; act as an advisor to leadership, supporting business decision making through a combination of analytical insights, strategic acumen, and commercial mindedness then this role is just for you! 
 
What Will Your Main Responsibilities Be<ul><li>Plan and organize daily/ weekly warehouse activity</li><li>Overseeing the outsourced logistics operations, including warehousing, transportation, and order fulfilment, to ensure efficient and cost-effective product delivery</li><li>Contribute to innovation and continuous improvement</li><li>Review and maintain procedures and practices as required</li><li>Ensure people are appropriately trained in accordance with Standard Operating Procedures (SOPs) and ensure thorough understanding of agreed outcomes</li><li>Act as the primary point of contact for Logistics team</li><li>Ensure dispatching is with accordance with priorities plan and within time frame</li><li>Facilitating daily operations with factories, other WHs and co_packers</li><li>Manage finished stock, packaging and inventory in warehouse</li><li>Coordinate container movements by site/ liaise with freight companies as required.</li><li>Raise electronic purchase orders as required</li><li>Receive, batch check and store received goods</li><li>Electronic receipt of inwards goods</li><li>Monitor consumable stock and raise purchase orders to replenish to agreed levels in case</li><li>Plan and perform physical count quarterly</li><li>Maintain Stock matching accuracy between systems and physical location accuracy.</li></ul>
Experiences &amp; Qualifications 
 
WHAT YOU WILL NEED TO SUCCEED
Experience:<ul><li>2&ndash;5 years in logistics, supply chain, transportation, distribution, or warehouse management.</li><li>FMCG, pharma, or automotive industry experience preferred.</li><li>Procurement experience is acceptable.</li><li>Advanced analytics: Power BI, Excel, Tabular</li><li>SAP knowledge (especially for 3PL operations)</li><li>Understanding of warehouse terminology and operational basics .</li><li>Supply chain Fundamentals.</li></ul>
Soft Skills:<ul><li>Strong stakeholder management and negotiation skills</li><li>Excellent documentation and technical writing abilities</li><li>Strong numerical and analytical mindset</li><li>Leadership potential to manage front-line teams.</li><li>Decision making and managing conflicts.</li></ul>
Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.</div>

Warehouse Team Leader

Halan - حالا

<div>
 
 
 Job Purpose:
 
 
 
 
 
 
 
 We are seeking a motivated and results-driven On-Ground Sales Team Leader to oversee and support our field sales operations. The ideal candidate will have a proven background in sales, strong leadership skills, and the ability to inspire and guide a team toward achieving performance targets. This role is hands-on and requires regular field engagement to ensure sales excellence and team effectiveness.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 
 <li>
 
 Lead, motivate, and manage a team of on-ground sales representatives to achieve sales targets and objectives.
 
 </li>
 
 <li>
 
 Conduct daily field visits with the team to monitor performance, provide support, and ensure alignment with company standards.
 
 </li>
 
 <li>
 
 Evaluate and coach team members to improve productivity and overall sales performance.
 
 </li>
 
 <li>
 
 Develop and execute sales strategies that drive customer acquisition and revenue growth.
 
 </li>
 
 <li>
 
 Supervise on-ground activities, ensuring professionalism, compliance, and data accuracy.
 
 </li>
 
 <li>
 
 Coordinate with internal teams (Marketing, Operations, and Customer Support) to ensure seamless execution of field activities.
 
 </li>
 
 <li>
 
 Prepare and present regular sales performance reports to management.
 
 </li>
 
 <li>
 
 Identify new business opportunities and areas for market expansion.
 
 </li>
 
 <li>
 
 Handle escalations and support the team in resolving customer-related issues.
 
 </li>
 
 <li>
 
 Ensure adherence to company policies, values, and ethical practices at all times.
 
 </li>
 
 </ul>
 
 
 
 
 
 Qualifications &amp; Requirements:
 
 
 
 
 
 <ul>
 
 <li>
 
 Bachelor&rsquo;s degree in Business Administration, Finance, Marketing, or a related field.
 
 </li>
 
 <li>
 
 Minimum of 5 years of experience in sales, including at least 2 years in a team leader or supervisory role.
 
 </li>
 
 <li>
 Experience in Fintechh, banking is a must
 </li>
 
 <li>
 
 Strong experience managing on Lead, motivate, and manage a team of on-ground sales representatives to achieve sales targets and objectives.
 
 </li>
 
 <li>
 
 Conduct daily field visits with the team to monitor performance, provide support, and ensure alignment with company standards.
 
 </li>
 
 <li>
 
 Evaluate and coach team members to improve productivity and overall sales performance.
 
 </li>
 
 <li>
 
 Develop and execute sales strategies that drive customer acquisition and revenue growth.
 
 </li>
 
 <li>
 
 Supervise on-ground activities, ensuring professionalism, compliance, and data accuracy.
 
 </li>
 
 <li>
 
 Coordinate with internal teams (Marketing, Operations, and Customer Support) to ensure seamless execution of field activities.
 
 </li>
 
 <li>
 
 Prepare and present regular sales performance reports to management.
 
 </li>
 
 <li>
 
 Identify new business opportunities and areas for market expansion.
 
 </li>
 
 <li>
 
 Handle escalations and support the team in resolving customer-related issues.
 
 </li>
 
 <li>
 
 Ensure adherence to company policies, values, and ethical practices at all times.
 
 </li>
 
 </ul>
 
 
 
 
 
 Qualifications &amp; Requirements:
 
 
 
 
 
 <ul>
 
 <li>
 
 Bachelor&rsquo;s degree in Business Administration, Finance, Marketing, or a related field.
 
 </li>
 
 <li>
 
 Minimum of 5 years of experience in sales, including at least 2 years in a team leader or supervisory role.
 
 </li>
 
 <li>
 
 Strong experience managing on-ground or field sales teams.
 
 </li>
 
 <li>
 
 Must be comfortable with daily field visits and working closely with the team in various locations.
 
 </li>
 
 <li>
 
 Excellent leadership, communication, and problem-solving abilities.
 
 </li>
 
 <li>
 
 Must be comfortable with daily field visits and working closely with the team in various locations.
 
 </li>
 
 <li>
 
 Excellent leadership, communication, and problem-solving abilities.
 
 </li>
 
 <li>
 
 Results-driven with strong analytical and reporting skills.
 
 </li>
 
 <li>
 
 Proficient in MS Office.
 
 </li>
 </ul>
</div>

On Ground Sales Team Leader

Travco Properties

<div>
 
 
 Job Summary:
 
 
 
 To lead and develop the daily operations of the Customer Care team by ensuring all customer interactions are handled efficiently, professionally, and in alignment with Travco Properties&rsquo; service excellence standards. The role requires a proactive leader who can drive the process optimization, system utilization, and digital transformation initiatives within the department.
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Supervise and coach the Customer Care team to achieve all key performance indicators (SLA, response rate, quality, and customer satisfaction).
 
 </li>
 <li>
 Oversee all communication channels (calls, WhatsApp, emails, and app inquiries), ensuring professionalism, accuracy, and timeliness.
 
 </li>
 <li>
 Monitor Zoho system and CRM platforms, ensuring accurate ticket categorization, proper escalation, and timely case closure.
 
 </li>
 <li>
 Lead daily service audits and prepare periodic performance dashboards and analysis reports for management review.
 
 </li>
 <li>
 Handle customer escalations efficiently, applying Travco&rsquo;s standards, service recovery, and accountability.
 
 </li>
 <li>
 Collaborate closely with other departments (Sales, Handover, Facility Management, Finance, and Legal) to ensure smooth operational flow and effective case resolution.
 
 </li>
 <li>
 Identify workflow gaps and implement process improvements supported by automation tools and AI-based solutions.
 
 </li>
 <li>
 Stay updated with the market benchmarks, CX technologies, and system integrations to continuously improve departmental performance.
 
 </li>
 <li>
 Demonstrate strong self-learning ability and adaptability to new systems, tools, and technologies.
 
 </li>
 <li>
 Conduct training and coaching sessions to enhance the team&rsquo;s communication skills, problem-solving approach, and customer-centric mindset.
 
 </li>
 <li>
 Ensure full adherence to internal policies, company tone of voice, and confidentiality protocols.
 
 </li>
 <li>
 Take full ownership of the end-to-end customer communication process, ensuring consistent service quality and alignment with company objectives.
 
 </li>
 <li>
 Ensure every customer interaction reflects Travco&rsquo;s premium brand image through tone, language, and problem-solving approach.
 
 
 
 </li>
 </ul>
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree (preferably in Business Administration, Communications, or a related field).
 
 </li>
 <li>
 5+ years of experience in customer care, with at least 2 years in a supervisory role within real estate.
 
 </li>
 <li>
 Proven ability to leverage technology, automation, and AI tools to enhance customer experience.
 
 </li>
 <li>
 Strong leadership, analytical, and decision-making skills with the ability to manage high workloads.
 
 </li>
 <li>
 Proficient in CRM platforms such as Zoho, Salesforce, or equivalent.
 
 </li>
 <li>
 Excellent business communication skills in both English and Arabic.
 
 </li>
 <li>
 High level of accountability, ownership, and customer focus.
 
 </li>
 </ul>
</div>

Customer Care Team Leader

Options outsourcing

We are looking for a highly motivated and strategic Sales Manager to lead our sales team, drive revenue growth, and expand our customer base. The ideal candidate has strong leadership skills, experience in managing sales representatives, and a proven track record in achieving and exceeding sales targets.Key Responsibilities- &#8203;Lead, mentor, and develop the sales team to meet and exceed individual and team targets.- &#8203;Develop and execute sales strategies to acquire new clients and maximize revenue.- Monitor daily sales activity, including calls, follow-ups, demos, and conversions.- Analyze sales performance data to identify trends and opportunities for improvement.- &#8203;Create and optimize scripts, pitches, and sales workflows.- Conduct regular coaching sessions, role-plays, and performance reviews.- &#8203;Collaborate with operations, and customer support to align goals and enhance conversion rates.- Maintain strong relationships with key clients and partners.- Handle escalated sales issues and assist in closing high-level deals when needed.- Prepare weekly, monthly, and quarterly revenue reports.- &#8203;Recruit, train, and onboard new sales representatives.- &#8203;Ensure the team adheres to company policies, quality standards, and compliance requirements.Requirements- C1 English Level- 2+ years of experience in sales leadership, preferably in a call center or B2B environment.- S&#8203;trong track record of achieving sales targets.- &#8203;Excellent communication, negotiation, and coaching skills.- Proficiency in CRM platforms and sales analytics tools.- &#8203;Ability to thrive in a fast-paced, performance-driven environment.Location: Syria street, Mohandessin, GizaShift: Monday to Friday 1 Shift 4:00 &#8203;PM to 1:00 AM / 6:00 PM to 3:00 AMJob Type: Full-time

Telesales Team Manager

Join Intelcia &ndash; Exciting Career Opportunities Now Hiring!We&rsquo;re launching a new account&quot; Gaming &quot;and looking for talented professionals to fillthese key roles:. Team Leaders. SME. Quality AnalystRequirements:- Fluent in English - 1+ year of experience in a similar role - Gaming Experience or background is a MustReady to grow in a dynamic BPO environment? Apply now or refer a friend!Contact us on WhatsApp: 201103350580 along with your CV or Email : Menna.allah@intelcia.comSeats are limited &ndash; seize this opportunity today!Job Types: Full-time, PermanentPay: From E&pound;20.00 per month

Explore 201+ Team leader in Giza this December. Find roles across top companies and apply now to boost your career.

201 team leader jobs IN Giza

Team Leader

Team Leader

Warehouse Team Leader

On Ground Sales Team Leader

Customer Care Team Leader

Telesales Team Manager

SME