technical engineer

technical manager

general technician

it support engineer

it support

technical services specialist

Aspen Pharma Group

<div>
 Location: DUBAI or South Africa
 
 
 
 Job Purpose
 
 
 
 We are looking for a Data &amp; Analytics Technical Services Analyst to support the design, development, maintenance, and optimization of data and analytics platforms by providing technical expertise in data integration, data quality, and analytics infrastructure. The role ensures reliable, secure, and efficient delivery of data analytics services that enable business intelligence, reporting, and advanced analytics capabilities across the organization. This position serves as a key technical resource, working closely with data engineers, analysts, and business users to troubleshoot issues, implement solutions, and ensure alignment with data governance and IT standards.
 
 
 
 Job Requirements
 
 
 
 Educational Qualifications, Experience &amp; Core Competence
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in information systems, Computer Science, Data Analytics, Engineering, or a related technical/business field.
 </li>
 <li>
 5+ years of experience in Business Intelligence and/or Business Analysis, including end-to-end implementation of BI systems mainly with SAP BW and Microsoft Fabric.
 </li>
 <li>
 Proven track record of leading BW/BI activities independently, especially in large-scale or multi-regional projects
 </li>
 <li>
 Strong experience in requirements gathering, functional design, data modelling, and analytics solution delivery.
 </li>
 <li>
 Hands-on experience in working with business stakeholders across functions such as Finance, Commercial, Supply Chain, and Manufacturing
 </li>
 <li>
 Demonstrated experience in driving user acceptance testing (UAT) and managing cross-functional project teams
 </li>
 <li>
 Experience in working within regulated environments (e.g., pharmaceutical, healthcare, or similar industries) is preferred
 </li>
 <li>
 Strong understanding of Business Intelligence platforms and tools mainly Power BI, SAP BW and Microsoft Fabric.
 </li>
 <li>
 In-depth knowledge of data warehousing concepts, data modelling, SQL and ETL processes.
 </li>
 <li>
 At least 3+ years of experience in SAP CDS Views development.
 </li>
 <li>
 Strong knowledge of SAP HANA, ABAP, and OData services.
 </li>
 <li>
 Solid grasp of KPI development, dashboarding, and reporting frameworks.
 </li>
 <li>
 Familiarity with SDLC methodologies, especially in Agile or hybrid environments.
 </li>
 <li>
 Understanding of business process mapping and translating business needs into technical specifications.
 </li>
 <li>
 Knowledge of data governance, quality management, and compliance standards in enterprise data environments.
 </li>
 <li>
 Experience in managing or interacting with cloud-based analytics platforms like Azure and Microsoft Fabric.
 
 
 </li>
 </ul>
 Key Performance Areas
 
 
 End-to-End BI Implementation
 
 
 <ul>
 <li>
 Lead the full lifecycle of Business Intelligence system implementation&mdash;from planning and requirement gathering to deployment and post-go-live support across the EMENAC region.
 </li>
 <li>
 Ensure alignment of BI solutions with regional and global data strategies, incorporating scalability, reusability, and long-term support considerations.
 
 
 </li>
 </ul>
 Requirements Gathering &amp; Analysis
 
 
 <ul>
 <li>
 Conduct detailed workshops with business stakeholders to capture, analyse, and validate functional and non-functional requirements.
 </li>
 <li>
 Document current-state and future-state business processes, identifying gaps and opportunities for improvement to inform solution design.
 
 
 </li>
 </ul>
 Ownership of BI/BA Activities
 
 
 <ul>
 <li>
 Lead and manage the entire process of translating business needs into BI solutions through functional specifications and solution mapping, ensuring alignment with enterprise architecture and business requirements.
 </li>
 <li>
 Independently oversee all BI/BA activities across the project lifecycle, ensuring successful delivery within scope, time, and quality expectations, while minimizing the need for supervision.
 </li>
 <li>
 Ensure seamless integration of BI solutions by collaborating with business stakeholders and technical teams, addressing both functional and non-functional requirements throughout the process.
 </li>
 <li>
 Provide expert guidance to the team on BI/BA best practices, ensuring consistent, high-quality output in all project phases.
 
 
 </li>
 </ul>
 Documentation, Solution design &amp; Recommendation
 
 
 <ul>
 <li>
 Define, document, and validate business KPIs, analytics requirements, reports, and dashboards to support informed decision-making, ensuring alignment with user needs and business objectives.
 </li>
 <li>
 Prepare and maintain comprehensive business and functional requirement documentation, obtaining formal sign-off from stakeholders to ensure clarity and agreement.
 </li>
 <li>
 Provide first-level design recommendations for BI solutions, ensuring they meet business requirements, user expectations, and align with the overall system architecture and goals.
 
 
 </li>
 </ul>
 Traceability &amp; Knowledge
 
 
 <ul>
 <li>
 Track and monitor requirements throughout the Software Development Life Cycle (SDLC) to ensure scope, quality, and alignment.
 </li>
 <li>
 Facilitating seamless knowledge transfer to development and testing teams, providing ongoing support to ensure accurate understanding and execution.
 
 
 </li>
 </ul>
 UAT management and data warehouse integration
 
 
 <ul>
 <li>
 Drive User Acceptance Testing (UAT) by collaborating with business users to define test scenarios, ensuring successful validation of solutions.
 </li>
 <li>
 Maintaining and overseeing the Data Warehouse environment, ensuring that all related interfaces and integrations function seamlessly and meet business requirements.
 
 
 </li>
 </ul>
 Compliance with IT SOPs
 
 
 <ul>
 <li>
 Ensure strict adherence to internal IT Quality Standard Operating Procedures (SOPs), including documentation, testing, validation, and audit readiness.
 
 
 </li>
 </ul>
 #NB
</div>

Data & Analytics Technical Services Specialist

Aspen Holdings

JOB PURPOSE
We are looking for a Data &amp; Analytics Technical Services Analyst to support the design, development, maintenance, and optimization of data and analytics platforms by providing technical expertise in data integration, data quality, and analytics infrastructure. The role ensures reliable, secure, and efficient delivery of data analytics services that enable business intelligence, reporting, and advanced analytics capabilities across the organization. This position serves as a key technical resource, working closely with data engineers, analysts, and business users to troubleshoot issues, implement solutions, and ensure alignment with data governance and IT standards.
Requirements
Key Performance Areas
End-to-End BI Implementation
<ul>
<li>Lead the full lifecycle of Business Intelligence system implementation from planning and requirement gathering to deployment and post-go-live support across the EMENAC region.</li>
<li>Ensure alignment of BI solutions with regional and global data strategies, incorporating scalability, reusability, and long-term support considerations.</li>
</ul>
Requirements Gathering &amp; Analysis
<ul>
<li>Conduct detailed workshops with business stakeholders to capture, analyse, and validate functional and non-functional requirements.</li>
<li>Document current-state and future-state business processes, identifying gaps and opportunities for improvement to inform solution design.</li>
</ul>
Ownership of BI/BA Activities
<ul>
<li>Lead and manage the entire process of translating business needs into BI solutions through functional specifications and solution mapping, ensuring alignment with enterprise architecture and business requirements.</li>
<li>Independently oversee all BI/BA activities across the project lifecycle, ensuring successful delivery within scope, time, and quality expectations, while minimizing the need for supervision.</li>
<li>Ensure seamless integration of BI solutions by collaborating with business stakeholders and technical teams, addressing both functional and non-functional requirements throughout the process.</li>
<li>Provide expert guidance to the team on BI/BA best practices, ensuring consistent, high-quality output in all project phases.</li>
</ul>
Documentation, Solution design &amp; Recommendation
<ul>
<li>Define, document, and validate business KPIs, analytics requirements, reports, and dashboards to support informed decision-making, ensuring alignment with user needs and business objectives.</li>
<li>Prepare and maintain comprehensive business and functional requirement documentation, obtaining formal sign-off from stakeholders to ensure clarity and agreement.</li>
<li>Provide first-level design recommendations for BI solutions, ensuring they meet business requirements, user expectations, and align with the overall system architecture and goals.</li>
</ul>
Traceability &amp; Knowledge
<ul>
<li>Track and monitor requirements throughout the Software Development Life Cycle (SDLC) to ensure scope, quality, and alignment.</li>
<li>Facilitating seamless knowledge transfer to development and testing teams, providing ongoing support to ensure accurate understanding and execution.</li>
</ul>
UAT management and data warehouse integration
<ul>
<li>Drive User Acceptance Testing (UAT) by collaborating with business users to define test scenarios, ensuring successful validation of solutions.</li>
<li>Maintaining and overseeing the Data Warehouse environment, ensuring that all related interfaces and integrations function seamlessly and meet business requirements.</li>
</ul>
Compliance with IT SOPs
<ul>
<li>Ensure strict adherence to internal IT Quality Standard Operating Procedures (SOPs), including documentation, testing, validation, and audit readiness.</li>
</ul>

Danaher Corporation

The Technical Solution Specialist provides technical and product support to sales teams, resellers, and customers throughout the sales cycle. Responsibilities include developing solutions, preparing technical documentation, and ensuring compliance. The role involves cross-functional collaboration to define tailored solutions, participating in customer engagements, and supporting proposal development. Engineering expertise is applied to technology selection, design optimization, and adherence to standard processes. Additional duties include mentoring junior staff and contributing to continuous improvement initiatives.
In this role, you will have the opportunity to:
<ul>
<li>Be the technical go-to expert for sales teams and customers, guiding them through solution development and product selection.</li>
<li>Engage directly with clients and suppliers, conducting meetings and evaluations to clarify technical requirements and ensure alignment.</li>
<li>Support strategic growth initiatives by applying standard work processes and contributing to continuous improvement efforts.</li>
<li>Collaborate across functions, working with sourcing, engineering, and commercial teams to deliver high-impact solutions.</li>
</ul>

Technical Solutions Specialist

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5>Fleet Technical Management at Emirates comprises five specialized teams dedicated to maintaining the highest standards of service and reliability for our fleet.
Airframe Systems: Handles mechanical systems including flight controls, landing gear, and air conditioning.
Structures : Supports aircraft structures, including repairs and modifications for metallic and composite parts.
Avionics : Manages avionics systems, including navigation, communications, and advanced IFE systems.
Powerplant : Oversees engines and APUs, focusing on health monitoring and optimization.
Cabin : Maintains passenger cabins, flight decks, and retrofits, ensuring top-notch comfort and functionality.
Each team ensures our fleet operates efficiently and safely, meeting all technical and service standards.
As a Technical Services Engineer III (Powerplant) you will provide fleet technical management, continuing airworthiness management and technical support functions for Emirates fleet to ensure compliance to regulatory &amp; safety requirements, reliability, passenger comfort and cost effectiveness.
In this role you will:
<ul><li>Provide fleet technical management, continuing airworthiness management and technical support functions for Powerplant Systems.
</li><li>Routinely evaluate manufacturers/regulatory authorities&rsquo; technical documents, taking appropriate actions and update internal engineering documents including Engineering Order and Special Engineering Workcard.
</li><li>Review in-service data (e.g Tech log, Pilot Reports, Defects) and implement actions to improve fleet, engine, component and/or system reliability and maintainability, including optimisation of aircraft maintenance programs.
</li><li>Act as a technical liaison with Aircraft, Engines and/or Component Manufacturers and internal stakeholders (e.g Flight Operations, Service Delivery) to address fleet significant faults, defects, design issues and quality escapements.
</li><li>Provide appropriate technical support and expertise in the acquisition of new aircraft and end of lease activities.
</li><li>Provide technical clarifications/justification to internal stakeholders in support of cost optimisation, contract negotiation, repair and modification processes.
</li><li>Deliver technical assistance and operational support in disruptions scenarios including the handling of technical/AOG, troubleshooting, aircraft chronic and deferred defects and technical delays.
</li><li>Deliver support to project functions related to major modifications, retrofits, cabin reconfigurations and aircraft phaseout requirements.
</li><li>Review and analyse technical data in support of department KPIs, highlighting trends and making recommendation reports/proposal for improvement.
</li></ul><h5 class="jobSectionHeader">Qualification
</h5>To be considered for the role you must meet the below requirements:
<ul><li>Degree or Honours (12+3 or equivalent), degree in Aeronautical/Mechanical/ Electrical Engineering or equivalent experience in related aircraft engineering experience.
</li><li>5+ years of experience in Engineering.
</li><li>Minimum 3 years of experience in continuing airworthiness management, planning or technical Support Function.
</li><li>Holder of Aircraft Maintenance Engineering Licence for 5+ years.
</li><li>Knowledge of latest technical developments and industry trends on respective systems.
</li><li>Knowledge of industry and regulatory standards and practices.
</li><li>Ability to utilise IT tools to analyse and process information.
</li><li>Ability to analyse and synthesise technical information for implementation in cost effective ways.
</li><li>Excellent drafting/report writing skills.
</li><li>Ability to prioritize and manage complex tasks.
</li>Ability to solve problems and make decisions under pressure. 
<li>
</li></ul><h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</div>

Technical Services Engineer III

Zoetis

Key Responsibilities:<ul><li>Provide technical expertise on products (e.g., vaccines, pharmaceutical, diagnostics) to distributors and end users.</li><li>Conduct training sessions, workshops, and webinars to enhance product knowledge and application.</li></ul>Demand Generation<ul><li>Collaborate with marketing and sales teams to design and execute technical campaigns that drive product awareness and adoption.</li><li>Identify market needs and translate them into technical value propositions.</li><li>Participate in events and seminars to promote the brand and products.</li></ul>Distributor Enablement<ul><li>Equip distributors with technical selling tools, FAQs, and objection-handling guides.</li><li>Conduct joint customer visits to provide credibility and close sales.</li><li>Monitor and support distributor performance from a technical perspective.</li></ul>End-User Engagement<ul><li>Provide on-site support to veterinarians, clinics to troubleshoot issues and optimize product use.</li><li>Develop customized protocols or solutions based on specific clinic needs.</li></ul>

Technical Specialist

Seattle Aviation Solutions

ResponsibilitiesSalesforce &amp; CRM InfrastructureAdminister and maintain Salesforce platform integrations, including user access, permissions, workflows, and custom objects.Support troubleshooting and optimization of Salesforce and AvSight-related issues (experience with AvSight is preferred but not required).Collaborate with internal stakeholders to scope and implement new Salesforce features or enhancements.IT Systems &amp; Network SupportProvide Tier 1 and Tier 2 support for hardware, desktop systems, printers, network, and software issues across offices and remote users.Configure and maintain network infrastructure (Wi-Fi, firewalls, VPNs, routers) for high availability.Use remote assist technologies to troubleshoot and support staff in different global locations.Perform system diagnostics and routine maintenance to ensure infrastructure stability.Process, Security &amp; DocumentationEnsure compliance with IT security protocols, backup procedures, and data integrity policies.Maintain technical documentation, SOPs, and user guides for recurring issues and onboarding.Identify areas for process automation or system improvement.Collaboration &amp; CommunicationWork closely with the global IT team to resolve escalated issues and provide after-hours coverage for U.S. operations.Support Dubai-based staff and troubleshoot across various platforms, ensuring excellent internal customer service.Communicate effectively in English with both technical and non-technical users.

IT/Salesforce Infrastructure Specialist

Abbott Laboratories

The candidate may also participate in remote technical support activities through Abbott s Remote Support Center, handling call registration, troubleshooting, and coordination to ensure timely customer response.
What You'll Do-
<ul>
<li>Training &amp; Development</li>
</ul>
<ul>
<li>Participate in comprehensive onboarding and technical training programs led by Abbott specialists and field mentors.</li>
<li>Gain knowledge of Abbott s Core Lab systems including Alinity i (Immunoassay), Alinity c (Chemistry), Alinity h (Hematology), and automation / track systems.</li>
<li>Understand laboratory workflows across pre-analytical, analytical, and post-analytical phases.</li>
<li>Support instrument validation, correlation, and verification processes under supervision.</li>
<li>Assist in reagent and consumable management and instrument QC checks.</li>
</ul>
<ul>
<li>Customer Support &amp; Operations</li>
</ul>
<ul>
<li>Support senior application specialists during instrument installations, customer training, and assay implementations.</li>
<li>Participate in on-site troubleshooting, documentation, and basic technical follow-up with customers.</li>
<li>Observe and contribute to customer satisfaction tracking (NPS) and feedback actions.</li>
<li>Prepare and maintain training and performance reports in compliance with Abbott quality procedures.</li>
</ul>
<ul>
<li>Remote Support &amp; Call Center Responsibilities</li>
</ul>
<ul>
<li>Participate partially, fully, or on a rotational basis in Abbott s Remote Support Center to handle technical and customer support calls.</li>
<li>Perform call registration and documentation accurately within the service management system.</li>
<li>Conduct remote troubleshooting to resolve issues efficiently and minimize instrument downtime.</li>
<li>Ensure quick response times, professional communication, and effective coordination with field service engineers and application teams.</li>
<li>Support the dispatching of service calls and follow up to ensure timely closure and customer satisfaction.</li>
<li>Contribute to continuous improvement initiatives aimed at enhancing service responsiveness and customer experience.</li>
</ul>
<ul>
<li>Quality &amp; Compliance</li>
</ul>
<ul>
<li>Comply with Abbott s safety and quality management systems.</li>
<li>Participate in internal audits, CAPA actions, and product complaint follow-up under supervision.</li>
<li>Ensure adherence to Good Laboratory Practices (GLP) and ISO 15189 principles.</li>
</ul>
<ul>
<li>Collaboration</li>
</ul>
<ul>
<li>Work collaboratively with Abbott s Service, Sales, and Quality Assurance teams.</li>
<li>Provide support for demonstrations, evaluations, and scientific meetings when required.</li>
</ul>
<ul>
<li>Demonstrate professional behavior aligned with Abbott s values and Emirati workforce development vision.</li>
</ul>

Technical Application Specialist

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8132 technical services specialist jobs IN Dubai

Data & Analytics Technical Services Specialist

Data & Analytics Technical Services Specialist

Technical Solutions Specialist

Technical Services Engineer III

Technical Specialist

IT/Salesforce Infrastructure Specialist

Technical Application Specialist