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technical support engineer

PROZ TECHNOLOGIES

Job Title: Spring Enterprise Support Engineer &ndash; Broadcom Location: Doha, Qatar Employment Type: Full-TimeAbout the Role: We are looking for a skilled Spring Enterprise Support Engineer to join our team in Qatar. You will provide enterprise-level support for the Spring Framework under Broadcom&rsquo;s Spring Enterprise program, handling vulnerability fixes and ensuring smooth operations for critical enterprise applications.Key Responsibilities:<ul><li>Provide enterprise support for Spring applications during OSS timelines and post OSS End-of-Life.</li><li>Identify and fix vulnerabilities in the Spring Framework to ensure secure and reliable operations.</li><li>Collaborate with development and operations teams to troubleshoot and resolve framework issues.</li><li>Implement best practices for maintenance, upgrades, and patching of Spring applications.</li><li>Document issues, solutions, and recommendations for continuous improvement.</li></ul>Qualifications:<ul><li>Strong experience with Spring Framework and Spring Boot.</li><li>Knowledge of enterprise support models and software lifecycle management.</li><li>Understanding of security vulnerabilities and patch management in Java applications.</li><li>Excellent problem-solving and troubleshooting skills.</li><li>Strong communication skills and ability to collaborate with cross-functional teams.</li></ul>Job Type: Full-timePay: QAR15,000.00 - QAR20,000.00 per month

Spring Enterprise Support Engineer – Broadcom

JOB HUB GLOBAL

Pay: Up to 7,500.00 (QAR) per monthJob Title: Software Service Engineer (Tier 1, Tier 2)Location: Doha, Qatar (Office and Customer Locations)Language Skills: Proficiency in English, French and Arabic is a mustJob description:Our client a leading global technology company is seeking skilled and dedicated Software Service Engineers (Tier 1 &amp; Tier 2) to join their team in Doha, Qatar. This is an exciting opportunity to work with cutting-edge utility software applications and provide outstanding customer support. As a Software Service Engineer, you will play a key role in managing customer inquiries, resolving technical issues, and ensuring seamless application performance. If you&rsquo;re passionate about technology, customer service, and working in a collaborative environment, we invite you to apply for this dynamic and impactful role.Responsibilities:<ul><li>Customer Inquiries: Validate and manage incoming customer inquiries, ensuring adherence to response SLAs.</li><li>Incident Resolution: Investigate and resolve incidents and defects, aiming for first-time resolution.</li><li>Remediation Activities: Perform first-line remediation tasks (e.g., user creation, password reset).</li><li>Ticket Management: Drive tickets to resolution within agreed SLAs and escalate/re-prioritize based on customer requests or potential SLA violations.</li><li>Documentation: Create and update problem records and knowledge management articles in English.</li><li>Monitoring: Support customers in monitoring technical operations and application performance.</li><li>Collaboration: Work with other support tiers to resolve trouble tickets.</li><li>Application Management: Administer application accounts, users, and security; monitor and optimize application performance.</li><li>Security &amp; Updates: Identify and address security issues, and apply patches to applications, modules, and interfaces.</li><li>Health Checks &amp; Recovery: Perform application health checks and recovery procedures as needed.</li><li>Knowledge Base: Maintain and update knowledge management systems, ensuring accurate and helpful content.</li><li>Cross-Functional Coordination: Act as the primary interface between customers and internal teams, collaborating with application management teams when necessary.</li></ul>Qualifications:<ul><li>Education: Bachelor&rsquo;s degree in Computer Science, Engineering, or related field.</li><li>Experience: Expert knowledge of utility software applications.</li><li>Technical Skills:</li><li>Strong problem-solving abilities.</li><li>Experience with ticketing systems (e.g., ServiceNow, Maximo, Remedy).</li><li>Knowledge of ITIL principles and practices.</li><li>Communication Skills:</li><li>Excellent verbal and written communication in English.</li><li>Multilingual skills (especially French and Arabic) is MUST.</li><li>Ability to convey complex technical information to diverse audiences.</li><li>Work Style:</li><li>Ability to work autonomously and collaboratively within a team.</li><li>Service-oriented mindset with a proactive approach to customer needs.</li><li>Attention to Detail: Strong ability to handle sensitive information and maintain confidentiality.</li><li>Other Skills: Quick learner, adaptable, and exceptional customer service skills.</li></ul>Additional Information:<ul><li>Working Hours: 10 hours per day, 5 days a week, Sunday to Thursday shifts between 6:30 AM - 9:00 PM, with potential rotation for weekend cover.</li><li>Location: Doha, Qatar &ndash; office and customer location.</li></ul>If you are passionate about providing excellent customer service and meet the qualifications above, apply now to join our dynamic team of Software Service Engineers!THOSE WHO CAN JOIN IMMEDIATELY SHOULD APPLY. REGRETTABLY ONLY SHORTLISTED CANDIDATES WILL BE CONTACTEDAbout Job Hub GlobalAt Job Hub Global, we believe that people are at the heart of every great organization. As a premier HR consultancy, we are passionate about helping businesses thrive by providing bespoke recruitment, staff outsourcing, workforce solutions, and HR management consultancy services that are tailored to meet your unique needs.With a deep understanding of the evolving workplace, we are committed to connecting exceptional talent with exceptional companies. Our mission is to empower businesses with the right people, processes, and strategies to drive success. Whether you&rsquo;re looking to build a high-performing team, streamline your workforce, or navigate the complexities of HR management, Job Hub Global is here to partner with you every step of the way.Together, we&rsquo;ll turn challenges into opportunities and dreams into achievements. Your success is our businessJob Types: Full-time, Permanent, ContractContract length: 12 monthsApplication Question(s):<ul><li>Do you accept the salary on offer?</li><li>Do you have experience providing Tier 1 and/or Tier 2 support for technical issues?</li><li>Are you familiar with ITIL principles and practices?</li><li>How any years of experience do you have in a similar role?</li><li>Do you have experience using ticketing systems like ServiceNow, Maximo or Remedy?</li><li>Do you have proficiency in French ?</li><li>Do you have proficiency is Arabic?</li><li>Do you have proficiency in English?</li></ul>Job Types: Full-time, Permanent, Contract Contract length: 12 monthsPay: QAR7,500.00 per month

Software Service Engineer – French Speaking (Mandatory)

Swan Global WLL

Job SummaryWe are seeking a skilled Software Service Engineer to provide Tier 1 and Tier 2 support for utility software applications. The role involves incident management, customer support, application administration, and collaboration with global support teams while ensuring SLA compliance and high customer satisfaction.Key Responsibilities<ul><li>Handle customer incidents and service requests within SLA timelines</li><li>Diagnose, troubleshoot, and resolve application issues (Tier 1 &amp; Tier 2)</li><li>Perform first-line support activities (user creation, access rights, password resets)</li><li>Monitor application performance and support technical operations</li><li>Escalate complex issues to higher support tiers when required</li><li>Maintain accurate ticket documentation and resolution notes in English</li><li>Create and update knowledge base and problem management records</li><li>Coordinate with internal teams and global support locations</li><li>Administer application users, roles, and security settings</li><li>Apply patches, updates, and configuration changes</li><li>Identify and report security risks and support improvement initiatives</li><li>Act as the primary point of contact between customers and internal teams</li></ul>Requirements &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, Engineering, or related field</li><li>Experience in Tier 1 &amp; Tier 2 application/software support</li><li>Knowledge of utility software applications</li><li>Familiarity with ITIL processes (Incident, Problem, Change, Knowledge Management)</li><li>Hands-on experience with ticketing tools (ServiceNow, Maximo, Remedy, or similar)</li><li>Strong troubleshooting and analytical skills</li><li>Excellent verbal and written communication skills in English</li><li>French language skills are an added advantage</li><li>Customer-focused mindset with strong attention to detail</li><li>Ability to work independently and in a team environment</li></ul>Job Type:<ul><li>Contract (6 months, extendable)</li></ul>Job Type: Contract Contract length: 6 monthsApplication Question(s):<ul><li>Do you speak French ? (Mandatory)</li></ul>

Software Service Engineer (Tier 1 & Tier 2 Support)

Renaissance Trading and Contracting

Key ResponsibilitiesTechnical Support &amp; Evaluation<ul><li>Review and interpret technical specifications, datasheets, and project requirements</li><li>Evaluate products and solutions for technical compliance with client and project standards</li><li>Coordinate with suppliers and manufacturers for technical clarifications and documentation</li></ul>Technical Documentation &amp; Submittals<ul><li>Prepare and review submittals, datasheets, method statements, and compliance documents</li><li>Support preparation of technical inputs for tenders, proposals, and pre-qualification submissions</li><li>Ensure accuracy, consistency, and completeness of all technical documentation</li></ul>Product &amp; Application Support<ul><li>Support product selection and application based on project requirements</li><li>Maintain technical knowledge of company products and solutions</li><li>Assist in introducing new products and solutions through technical evaluation and documentation</li></ul>Client &amp; Internal Coordination<ul><li>Participate in technical meetings, presentations, and clarification discussions with clients and consultants</li><li>Act as a technical interface between sales, engineering, procurement, and suppliers</li><li>Provide internal technical guidance and support when required</li></ul>Market &amp; Technical Awareness<ul><li>Monitor industry standards, codes, and technical developments relevant to company products</li><li>Provide technical feedback and insights to support continuous improvement of offerings</li><li>Assist management with technical assessments related to product performance and suitability</li></ul>Job Type: Full-timePay: QAR2,500.00 - QAR3,500.00 per month

Technical Engineer

FLORA GROUP

Installation Support ExecutiveLocation: Doha, QatarKey Responsibilities<ul><li>Installation of Application, Solutions, Hardware devices and configuration of the solution as per the requirement and company instructions.</li><li>Customization of Application as per the End user Requirement</li><li>Analyze user needs and software requirements to determine the feasibility of design within time and cost constraints</li><li>Troubleshoot and resolve issues in existing software, Application, Hardware Devices</li><li>Analyze and study complex systems requirements</li><li>Attend Necessary company provided training and also to do personal training to upgrade the technical skills to execute daily activities</li><li>Prepare design documentation, Technical document, Test Cases, User Manual , Handover documents , Configuration Documents</li><li>Q Matic Training and Certification as per Company need</li><li>Technology Training and Certification as per company need</li><li>To be Part of Inspection, QA /QC Team</li><li>To be actively involved in MOI, Client , Consultant , Contractor , Sub Contractor Inspection , Testing and Commissioning of Complete solutions</li><li>Write and maintain technical documentation to describe testing, changes, and corrections</li><li>Collaborate and communicate effectively with stakeholders throughout the organization</li><li>Support customer-witnessed testing, Training and Project Handover</li><li>Presentation of Applications, Attend Meeting and do requirement Gathering</li><li>To be able to understand 3 Party Application and do necessary Integration / Customization as per the requirement of Company / Client.</li><li>Attend Customer Calls on Support activities,</li><li>To be involved in Installation of Existing applications and Solutions (End to End)</li><li>To prepare, Daily reports, Weekly reports and Monthly reports</li><li>To communicate with client and provide updates on Daily activity</li><li>Will be required to be on Field for support and go live, perform Maintenance for Application, Server &amp; other Hardware&rsquo;s</li><li>Will require to check and troubleshoot necessary hardware cables, inside the conduit, containment, above the ceiling etc.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or Electronics Engineering.</li><li>Minimum 3 years of relevant experience.</li><li>Basic coding skills required.</li><li>Knowledge of HTML, CSS, JavaScript.</li><li>Experience with SQL databases (MySQL, PostgreSQL).</li><li>Qatar driving license preferred.</li><li>Arabic language preferred.</li></ul>If you're interested, please share your CV at: career@floragroup.netJob Type: Full-timeExperience:<ul><li>HTML, CSS, JAVA SCRIPT, SQL DATABASE, MYSQL: 1 year (Preferred)</li></ul>License/Certification:<ul><li>Qatar Driving License (Preferred)</li></ul>

Installation Support Executive

CEG International

Job Title: Senior Structural Engineer / Senior Civil EngineerLocation: Qatar Job Type: Full-Time | PermanentJob DescriptionCEG International is seeking an experienced Senior Structural / Civil Engineer to join our consultancy team in Qatar. The successful candidate will be responsible for leading structural design review and providing construction supervision support on major building projects, ensuring compliance with approved standards and specifications.Key Responsibilities<ul><li>Review and approve structural and civil design drawings and calculations</li><li>Supervise construction activities to ensure compliance with approved designs and specifications</li><li>Coordinate with consultants, contractors, and project stakeholders</li><li>Ensure quality, safety, and technical compliance on site</li><li>Participate in technical meetings and provide expert engineering guidance</li><li>Prepare technical reports and review submissions</li></ul>Requirements<ul><li>UPDA Grade: A (Mandatory)</li><li>Experience: More than 15 years of relevant experience</li><li>Education: BSc / BEng / BA in Civil or Structural Engineering or equivalent</li><li>Strong experience in building projects</li><li>Proven expertise in design review and construction supervision</li><li>Consultancy or supervision experience is preferred</li><li>Strong communication and leadership skills</li><li>Candidate must be currently available in Qatar</li></ul>Job Type: Full-timeLocation:<ul><li>Doha (Preferred)</li></ul>

Sr. Structure / Civil Engineer

Job Title: Structural EngineerLocation: Qatar Job Type: Full-Time | PermanentJob DescriptionCEG International is looking for a qualified Structural Engineer to support design review and construction supervision activities on building projects in Qatar. The role involves ensuring structural works are executed in accordance with approved drawings, specifications, and applicable standards.Key Responsibilities<ul><li>Review structural design drawings, calculations, and technical submissions</li><li>Support construction supervision and site coordination activities</li><li>Ensure compliance with project specifications, codes, and standards</li><li>Coordinate with consultants, contractors, and project teams</li><li>Assist in site inspections and technical reporting</li><li>Support quality and safety compliance on site</li></ul>Requirements<ul><li>Experience: Minimum 10 years of relevant experience</li><li>Education: BSc / BEng / BA in Civil or Structural Engineering or equivalent</li><li>Strong experience in building projects</li><li>Knowledge of structural design and construction practices</li><li>Consultancy or supervision experience is preferred</li><li>Good communication and coordination skills</li><li>Candidates currently available in Qatar.</li></ul>Job Type: Full-timeLocation:<ul><li>Doha (Preferred)</li></ul>

Structure Engineer

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