sales engineer

it specialist

it support engineer

applications engineer

engineering technician

technical support engineer

i4 Solutions

<div>
 Date: Nov 10, 2025
 
 
 Location:
 
 
 Doha, QA
 
 
 Company: i4 Solutions W.L.L
 
 
 Req ID: 2547
 
 
 
 Job Title
 
 
 
 Technical Support Engineer
 
 
 
 Job Scope
 
 
 
 The Technical Support Engineer is accountable for addressing technical issues in a timely and efficient manner and maintaining strong relationships with partners and end users ensuring full satisfaction at all times.
 
 
 
 Main Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Support the sales team with specifications on the company services, technical details, troubleshooting issues and comparisons pertaining to competitive models
 </li>
 <li>
 Support the direct manager in preparing tender specifications and request for proposals (RFPs) related to services that best suit client&rsquo;s requirements and needs
 </li>
 <li>
 Analyze technical issues based on defined support processes and procedures and report actions accordingly
 </li>
 <li>
 Attend to technical issues raised by partners and end users in a timely and efficient manner
 </li>
 <li>
 Maintain strong relationships with partners and customers
 </li>
 <li>
 Ensure constant and effective communication with assigned vendors securing full support on technical issues
 </li>
 <li>
 Assist in the presentation of effective POC/demo to partners/end users
 </li>
 <li>
 Respond to after-hours support queries during assigned rotations and escalate issues if needed
 
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 Key Competencies
 
 
 Hands own experience in Design
 
 
 Deploy LAN/WAN networks and very good Knowledge in cisco Wireless Technology
 
 
 Routers and switches
 
 
 Datacenter
 
 
 ACI
 
 
 Cisco DNA center
 
 
 SDWAN
 
 
 Firewalls
 
 
 ISE and Solar Winds Network Management
 
 
 Configuration
 
 
 Troubleshooting and should understand the network architecture design and Deep understanding of networking protocols (e.g. Spanning-Tree, VPC, HSRP, BGP, OSPF, MPLS, QOS)
 
 
 
 Qualifications/Skills
 
 
 
 CCIE/CCNP - Wireless, R&amp;S
 
 
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Computer Science or any other related field
 
 
 
 Experience
 
 
 
 At least 3 years of relevant experience
 
 
</div>

Technical Support Engineer

Starlink Qatar

<div>
 
 📌 𝗗𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻:
 
 
 We are seeking a dedicated Support Engineer for Product-Project Onboarding to act as the crucial link between project completion and operational readiness. In this role, you will be responsible for the seamless transition of new products and projects into our live support environment. You will meticulously review project documentation, SLA commitments, and solution designs to ensure all operational requirements are met. A key part of your role will be configuring and tuning internal systems, including NMS and ticketing tools, to support these new services. Collaborating with project managers, solution architects, and support teams, you will ensure a smooth handover, provide essential training, and create comprehensive support documentation. Your expertise in Telco product lifecycles and ITIL frameworks will be vital for maintaining service assurance and driving process improvements. This position is perfect for a proactive problem-solver passionate about ensuring new technologies are effectively integrated and supported from day one.
 
 
 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 
 
 
 
 
 🎯 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:
 
 
 &rtrif; 4+ years of experience in a support or similar role within a Telecommunications or IT environment.
 
 
 &rtrif; Demonstrable experience in onboarding new products or projects into an operational support framework.
 
 
 &rtrif; Hands-on experience with the configuration and tuning of NMS, ticketing tools, and monitoring platforms.
 
 
 &rtrif; Strong skills in reviewing and validating technical documentation, including SLAs, AS-IS documents, and solution designs.
 
 
 &rtrif; Solid understanding of Telco products, particularly MPLS &amp; VPN services.
 
 
 &rtrif; Proven ability to create and maintain support documentation, including Standard Operating Procedures (SOPs) and network diagrams.
 
 
 &rtrif; Working knowledge of ITIL processes, especially incident and problem management.
 
 
 &rtrif; Ability to understand complex technical implementation plans and system acceptance criteria.
 
 
 
 
 
 ✨ 𝗗𝗲𝘀𝗶𝗿𝗮𝗯𝗹𝗲𝘀:
 
 
 &rtrif; Bachelor&rsquo;s degree in Engineering, Computer Science, or a related technical field.
 
 
 &rtrif; ITIL Foundation certification or higher.
 
 
 &rtrif; Experience in providing training and knowledge transfer to L1/L2 support teams.
 
 
 &rtrif; Proven stakeholder management skills with experience liaising between technical and business teams.
 
 
 &rtrif; Familiarity with project management frameworks like PMBok.
 
</div>

Support Engineer - Project/Product Onboarding

Saipem

<div>
 
 Saipem
 
 is a global leader in the engineering and construction of major projects for the energy and infrastructure sectors, both offshore and onshore. Saipem is &ldquo;One Company&rdquo; organized into business lines:
 
 Asset Based Services
 
 ,
 
 Drilling
 
 ,
 
 Energy Carriers
 
 ,
 
 Offshore Wind
 
 ,
 
 Sustainable Infrastructures
 
 ,
 
 Robotics &amp; Industrialized Solutions
 
 . Always oriented towards technological innovation, the company&rsquo;s purpose is &ldquo;
 
 Engineering for a sustainable future
 
 &rdquo;. As such Saipem is committed to supporting its clients on the energy transition pathway towards Net Zero, with increasingly digital means, technologies and processes geared for environmental sustainability. Listed on the Milan Stock Exchange, it is present in more than
 
 50 countries
 
 around the world and employs about
 
 30,000 people of over 130 nationalities
 
 .
 
 
 
 Purpose of the position:
 
 
 Architectural Engineer
 
 
 
 
 How can you support us? Here are your responsibilities:
 
 
 
 
 &squf; Perform technical tasks assigned by the Project Specialist Leader, related with design, verification or study activities
 
 
 &squf; Interface with other Project Specialists and Designers
 
 
 &squf; Co-ordinate technical activities performed inside or outside the Company
 
 
 
 
 A-Development Technology know how and Commercial support
 
 
 &squf; Provide technical support
 
 
 B-Feasibility
 
 
 &squf; Provide technical support
 
 
 C-Bidding phase/Commercial proposal development
 
 
 
 &squf; Review/clarification/qualifications Of Tender Technical Documents
 
 
 
 &squf; Define list of activities and deliverables, coordinate activities in accordance with Project schedule
 
 
 &squf; Identify technical queries, deviations and alternatives to be submitted
 
 
 &squf; Implement the bidding methodologies, the design criteria and guidelines
 
 
 &squf; Assist proposal team with request for quotation for commercial purpose
 
 
 &squf; Coordinate material quantities estimation
 
 
 &squf; Assist PSL in preparing engineering manhours and items and material costs estimations
 
 
 &squf; Discuss with client / attend to clarification meetings
 
 
 D-Project Execution (Job progress and completion)
 
 
 &squf; Review Client's technical documentation and requirements.
 
 
 &squf; Maintain project technical files
 
 
 &squf; Control of subcontracted architectural engineering documents inside or outside SAIPEM group.
 
 
 &squf; Set up and executes assigned engineering activities such as detail design, verification and studies relevant to any
 
 
 engineering topic associated to Discipline, pursuing objectives of sound engineering and design optimisation in term of costs,
 
 
 fabrication simplicity and safety
 
 
 &squf; Prepare design specifications for architectural works for buildings and cooperates in preparing design specificationa for civil
 
 
 works relevant to buildings
 
 
 &squf; Develop functional layout of buildings
 
 
 &squf; Prepare material spec.'s and architectural design for buildings
 
 
 &squf; Support TM/PSL in technical interface with Client
 
 
 &squf; Prepare MTOs and BOQs
 
 
 
 
 What Can We Offer To You
 
 
 
 <ul>
 <li>
 Permanent Contract &ndash; Project Based Position
 </li>
 <li>
 Comprehensive Corporate Benefits Package
 </li>
 <li>
 One Saipem Way soft skills model: fostering career growth, innovation, collaboration, and continuous development
 </li>
 <li>
 Location: Qatar
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 We support your development!
 
 Do you feel you might not fit this role perfectly? If you think you can contribute to our business development in the future, don&rsquo;t hesitate to apply anyway through our spontaneous application form!
 
 
 
 We embrace diversity!
 
 At Saipem, we believe that innovation thrives through diversity. Our culture is built on mutual respect, collaboration, inclusion and the belief that our differences drive our progress.
 
 
 
 Safety and Sustainability matter to us!
 
 Operating in difficult and at times extreme situations, the focus is always on the health and safety of people and the preservation of the natural ecosystem.
 
 
 
 Find out more on our career page
 
 
 here
 
 
 
 
 One
 
 vision,
 
 many
 
 paths,
 
 limitless
 
 possibilities.
 
 
 
 PRIVACY POLICY
 
 
 
 In accordance with the Qatar's Personal Data Privacy Protection Law (PDPPL) enacted as Law No. 13 of 2016 (&ldquo;GDPR&rdquo;). All interested candidates (L. 903/03) are invited to consult the privacy policy (art 13, 14, D.Lgs 196/03 and art 13 GDPR 679/16).
 
 
</div>

Architectural Engineer

finansquare

Required Competencies:<ul><li>Bachelor's degree in an IT-related field</li><li>Minimum 5+ years of related experience with applicable certifications</li><li>ITIL foundation certification and/or training (Preferred)</li></ul>IT Support EngineerResponsibilities:<ul><li>Provide first-level support to faculty, students, and staff.</li><li>Assist college staff, faculty, and students with various software applications, including word processing, spreadsheets, presentations, web apps, anti-virus, and college-specific business applications on different platforms.</li><li>Perform technical and administrative work for personal device and workstation installations.</li><li>Diagnose and resolve end-user-reported incidents, including hardware and software requirements.</li><li>Install new hardware and software, update computer software, and upgrade hardware and systems.</li><li>Train end users in equipment and software usage.</li><li>Troubleshoot and resolve issues with user devices and peripherals across college campuses.</li><li>Prepare progress reports for all work performed.</li><li>Evaluate products for compatibility, expandability, and ease of use.</li><li>Resolve logged errors promptly.</li><li>Provide technical telephone support for internal and external end users.</li><li>Use the Information Technology Service Management (ITSM) system to log and track incidents, resolving assigned tasks promptly.</li><li>Collaborate closely with second and third levels of the support team.</li><li>Perform general maintenance tasks.</li><li>Continuously assess and recommend improvements in IT solutions and support.</li><li>Monitor hardware, software, and system performance metrics.</li><li>Maintain a proactive approach to IT support and improvement.</li><li>Foster a culture of collaboration and accountability within the IT support team.</li></ul>Job Types: Full-time, PermanentPay: QAR4,000.00 - QAR5,500.00 per monthExperience:<ul><li>IT Support: 5 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>License/Certification:<ul><li>ITIL Foundation certificate (Preferred)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

IT Support Engineer - Bilingual Arabic Speaker

GeekHire

We are looking for a skilled Laptop &amp; Printer Service Engineer to join our technical team in Qatar. The ideal candidate should have strong troubleshooting skills, hands-on experience in repairing laptops, desktops, and printers, and a good understanding of IT hardware.Responsibilities:<ul><li>Diagnose and repair laptops, desktops, and printers (hardware &amp; software issues).</li><li>Perform preventive maintenance and testing of devices.</li><li>Handle installation, configuration, and upgrades of systems and peripherals.</li><li>Maintain repair logs and report defective parts.</li><li>Provide onsite technical support to clients when required.</li><li>Coordinate with suppliers for parts and replacements.</li></ul>Requirements:<ul><li>Diploma/Degree in Electronics, Computer Hardware, or IT.</li><li>Minimum 2&ndash;3 years of experience in laptop/printer servicing.</li><li>Strong knowledge of motherboard repair, OS installation, and printer setup.</li><li>Ability to work independently and meet deadlines.</li><li>Transferable visa with NOC preferred.</li><li>Valid Qatar Driving License is an advantage.</li></ul>Job Types: Full-time, Permanent

Laptop Technician

<div>
 
 The Application Support Engineer is responsible to provide technical support and assistance to end-users or customers who are experiencing issues with software applications.
 
 
 They are responsible for creating tickets, performing first level troubleshooting, diagnosing, and resolving software-related problems, as well as documenting and escalating issues when necessary.
 
 
 L1 Application Support Engineers play a crucial role in ensuring the smooth operation and functionality of various software applications.
 
 
 Operations &amp; Services is a major part of the Business BU has a significant role to play in both the achievement of customer satisfaction and service delivery &amp; assurance as defined in the annual business plans.
 
 
 The Service Delivery &amp; Assurance team offers installation and maintenance of a full range of complex and sophisticated solutions for Strategic Accounts, Commercial, Government &amp; SME &amp; SoHo customers and handles many complex Managed Solution including .
 
 
 The L1 Application Support team is essential to service assurance as they ensure services are functioning properly and provide timely support to minimize downtime and prevent disruptions. They also identify and escalate issues to higher-level support teams, helping to maintain high service quality and customer satisfaction.
 
 
 
 
 
 
 RESPONSIBILITIES
 
 
 
 &middot; Log incidents and provide first-level technical support to end-users regarding application issues or inquiries.
 
 
 &middot; Troubleshoot and resolve software and hardware problems related to the application.
 
 
 &middot; Providing software application support under the supervision of the Senior Engineer.
 
 
 &middot; Awareness of ITIL practices and industry standards. Logging, tracking, and managing incidents in a ticketing system
 
 
 &middot; Document and track support tickets, ensuring timely resolution and proper escalation if needed.
 
 
 &middot; Perform routine maintenance and upgrades to the application
 
 
 &middot; Monitor system performance and proactively identify potential issues or improvements.
 
 
 &middot; Collaborate with cross-functional teams, such as developers and system administrators.
 
 
 &middot; Collaborating with higher-level support teams or subject matter experts to escalate complex or critical issues for further investigation and resolution.
 
 
 &middot; Conduct user training and create user guides or documentation for the application.
 
 
 &middot; Participate in on-call rotations to provide after-hours support as needed.
 
 
 &middot; Sharing knowledge and best practices with team members to enhance overall technical expertise and improve support capabilities.
 
 
 
 
 
 
 QUALIFICATION
 
 
 
 &middot; 2+ years of experience in technical support or a related field
 
 
 &middot; A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar.
 
 
 &middot; Good understanding of ITIL frame work: Preferably ITIL foundation certified.
 
 
 &middot; Azure Az 900 Trained or Certified
 
 
 &middot; Experience troubleshooting software applications and identifying root causes of issues
 
 
 &middot; Familiarity with ticketing systems and incident management processes
 
 
 &middot; Knowledge of operating systems (e.g. Windows, Linux) and databases (e.g. SQL Server, Oracle)
 
 
 &middot; Understanding of networking concepts and protocols (e.g. TCP/IP, DNS, HTTP)
 
 
 &middot; Exceptional communication skills in English (&amp; Arabic) to effectively communicate technical information to non-technical users.
 
 
 &middot; Experience collaborating with cross-functional teams, such as developers or system administrators
 
 
 &middot; Knowledge of ITIL framework or other service management methodologies is a plus
 
 
 &middot; Ability to work in a fast-paced environment and handle multiple priorities simultaneously
 
 
 &middot; Willingness to work outside of regular business hours when necessary (e.g. on-call support)
 
 
 &middot; Knowledge in data center Application Management and cloud environment management
 
</div>

L1 Application Support Specialist

Telephony Communication Technologies LLC

<ul><li>Configuration, installation, and support of equipment in a Microsoft Windows environment.</li><li>Provide technical support and documentation for Windows servers (physical and virtual).</li><li>Good Knowledge on Microsoft Virtualization (Hyper-V), VMware</li><li>Extensive experience in cloud like MS Azure, O365, AWS</li><li>Maintain Microsoft Windows Server operating systems and all components/services including AD, DNS, NTFS, DHCP, PRINT, SERVICES, FTP, TCP/IP and others.</li><li>Maintain the central antivirus server and ensure the clients and servers are free from virus and the latest virus definitions are updated.</li><li>Administer multi-tiered applications architectures and databases (MS SQL), clustered file servers and high availability applications.</li><li>Configure and automate system, application and database backups. Perform restores as needed including offsite recovery.</li><li>Maintain and manage Storage (SAN &amp; NAS) in effective manner.</li><li>Maintaining software applications, operating systems and regular preventive &amp; corrective maintenance, patch updates.</li><li>Install, troubleshoot and replace hardware and firmware as necessary.</li><li>Work with users to troubleshoot and solve operational issues.</li><li>Complete projects and task in a timely manner.</li><li>Managing assigned projects and program components to deliver services in accordance with established objectives.</li><li>Excellent knowledge on Microsoft, VMware &amp; Citrix Virtualization.</li><li>Excellent knowledge on Microsoft System Center products and its implementation.</li><li>Central AV, Backups, Management tools</li><li>Implement EMC, NetApps, HP, PureStorage, QNAP Storage (SAN &amp; NAS).</li></ul>EXPERIENCE/KNOWLEDGE &amp; SKILLS<ul><li>Active Directory experience, building and supporting multiple forests and migration</li><li>Familiarity with SCCM, WSUS and Microsoft System Centre Products</li><li>Enterprise experience or any system integrator is a plus</li><li>Technical, analytical, interpersonal and organization skills required</li><li>Good communication in English (both verbal and written) skills</li><li>Planning and organizing skills</li><li>Good administration management skills</li><li>Strong listening skills</li><li>Able to operate effectively in a team environment with both technical and non-technical team members</li></ul>QUALIFICATIONS<ul><li>Bachelor&rsquo;s degree in the field of computer science with minimum 5 years relevant work experience.</li><li>MCSE</li><li>Maintain two Microsoft competencies</li><li>Maintain Cloud competencies</li><li>VMware VCP Certified Professional</li><li>Azure Certification, preferable AZ900.</li></ul>Required skills &amp; certification<ul><li>ITIL 4 Foundation IT Service Management Certified</li><li>Microsoft Certified: Azure Administrator AssociateAZ - 104</li><li>Microsoft Certified: Azure Security Engineer AssociateAZ - 500</li><li>Microsoft Certified: Azure FundamentalsAZ - 900</li><li>ITIL 4 Foundation (Training only)</li><li>CISCO CCNAv7 (Routing, Switching &amp; Wireless Essentials)</li><li>CISCO CCNAv7 Cybersecurity Operations</li></ul>Job Types: Full-time, PermanentPay: QAR6,000.00 - QAR6,500.00 per monthApplication Question(s):<ul><li>What is your notice period?</li><li>Are you willing to accept the salary range mentioned?</li></ul>License/Certification:<ul><li>Microsoft Azure Administrator (AZ-104) certification (Required)</li><li>Microsoft Azure Fundamentals (AZ-900) certification (Required)</li></ul>

IT support engineer

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