technical manager

it support engineer

it specialist

sales support specialist

technical engineer

technical support specialist

JCDecaux Middle East

<div>
 
 
 Job Description
 
 
 
 
 
 
 
 The Candidate will be performing the following tasks:
 
 
 
 
 
 
 &bull; Provide Level 1 (L1) technical support for infrastructure issues including laptops, desktops, printers, scanners, and network devices
 
 
 &bull; Offer L1 support for digital platforms, including troubleshooting our in house CMS system
 
 
 &bull; Monitor and maintain computer systems and networks to ensure optimal performance and uptime
 
 
 &bull; Install, configure, and update operating systems, antivirus software, and productivity tools for new and existing users
 
 
 &bull; Manage inventory records for IT assets, including hardware lifecycle tracking and software license compliance
 
 
 &bull; Coordinate local IT procurement, vendor communication, and oversee external repairs or warranty claims
 
 
 &bull; Perform routine system backups and assist in data recovery procedures when needed
 
 
 &bull; Assist with user account setup, password resets, and access permissions in Active Directory or similar systems
 
 
 &bull; Maintain documentation of IT procedures, troubleshooting guides, and asset logs
 
 
 &bull; Conduct basic network diagnostics, such as checking connectivity, IP conflicts, and router/switch status
 
 
 &bull; Provide on-site and remote support using tools like Microsoft Teams, Remote Desktop, or helpdesk platforms
 
 
 &bull; Collaborate with regional or global IT teams to escalate issues and implement best practices
 
 
 &bull; Ensure compliance with IT policies, including data protection, acceptable use, and security protocols
 
 
 &bull; Support hardware upgrades, peripheral installations, and office moves or reconfigurations
 
 
 &bull; Assist in training end-users on new systems, tools, or updates to improve digital literacy
 
 
 
 
 
 
 SKILLS:
 
 
 
 
 
 
 
 
 Qualification &amp; experience
 
 
 
 
 &bull; Degree in Computer Science, Information Technology, or a related field
 
 
 &bull; 2-3 years experience in IT support, helpdesk, or technical services
 
 
 &bull; Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
 
 
 &bull; Familiarity with Windows OS, basic command-line tools, and system settings
 
 
 &bull; Understanding of network fundamentals (IP addressing, DNS, DHCP, LAN/WAN)
 
 
 &bull; Experience with ticketing systems (e.g., Zendesk, Solarwinds, etc)
 
 
 &bull; Ability to diagnose and resolve hardware/software issues efficiently
 
 
 &bull; Strong communication and customer service skills to support non-technical users
 
 
 &bull; Organizational skills for managing multiple tasks, documentation, and inventory
 
 
 
 
 
 
 Personal skills
 
 
 
 &bull; Excellent communication skills (both written and verbal)
 
 
 &bull; Ability to work under pressure in a local/global context.
 
 
 &bull; Ability to troubleshoot new and critical technical issues as they arise.
 
</div>

Technical Support Specialist

MIRA Construction

<div>We are looking for a hands-on IT Technical Specialist with broad experience in hardware, systems, and basic software support. The role involves installing, troubleshooting, repairing, and maintaining IT equipment and providing fast technical support to users.
Key Responsibilities:<ul>
<li>
Install, configure, and troubleshoot printers, laptops, desktops
</li><li>Maintain and support CCTV systems, cameras, punch-in/biometric systems
</li><li>Install, update, and configure software, drivers, and operating systems
</li><li>Diagnose and fix hardware and software issues</li>
<li>Unlock/reset passwords on locked computers (authorized cases only)</li>
</ul>
Requirements<ul>
<li>
Proven experience in general IT technical support</li>
<li>Strong knowledge of hardware, peripherals, and operating systems (Windows)</li>
<li>Experience with CCTV and access/punch-in systems</li>
</ul>
Benefits
Competitive salary
Official UAE employment status;
Comprehensive medical insurance coverage;
Note: If your resume aligns with our requirements, our recruitment team will reach out to you for an initial interview. If, for any reason, your application is not selected, we sincerely appreciate your interest in joining our team. We carefully consider all applications and will contact the most suitable candidates for an interview with our recruitment team and, subsequently, an interview with the hiring team. Thank you for considering a career with us.</div>

IT Technical Specialist

Cellsave Arabia

We are looking for Information Technology Specialist.Key Responsibilities:<ul><li>Manage and maintain the company&rsquo;s computer networks, including both wired and wireless systems, ensuring optimal performance, security, and reliability.</li><li>Provide technical support for all hardware and software used within the organization, including computers, printers, POS systems, and other specialized applications.</li><li>Diagnose and resolve technical issues reported by staff in a timely manner to minimize disruptions to operations.</li><li>Implement and maintain security protocols to protect the company&rsquo;s IT infrastructure from cyber threats, including malware, viruses, and unauthorized access.</li><li>Develop and implement backup and disaster recovery plans to safeguard critical data and ensure business continuity in the event of system failures or data breaches.</li><li>Assist in the procurement of IT equipment and software, including researching vendors, obtaining quotes, and ensuring that purchases align with the company&rsquo;s budget and technology requirements.</li><li>Provide training and technical guidance to staff on the proper use of IT systems and software applications to enhance productivity and efficiency.</li><li>Maintain accurate records, documentation, and inventory of all IT assets, configurations, and procedures to facilitate troubleshooting and future upgrades.</li><li>Ensure compliance with relevant regulations, industry standards, and best practices related to IT security, data privacy, and technology usage.</li><li>Stay updated on advancements in information technology and identify opportunities to leverage new technologies to improve operational efficiency and cost-effectiveness.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field</li><li>2&ndash;4 years of IT support experience (UAE experience is a plus)</li><li>Strong knowledge of Windows OS, Microsoft 365, and basic networking</li><li>Good troubleshooting and problem-solving skills</li><li>Strong communication and teamwork abilities</li></ul>Job Types: Full-time, PermanentWork Location: In person

IT Specialist

SEGULA Technologies

<div>
 
 Company Description
 
 
 
 Do you want to shape the world of tomorrow and work on innovative projects? Then you're a good fit for us! We are a global engineering group with 15,000 employees and 140 locations worldwide. With our services, we are driving the topics of energy efficiency, climate protection and decarbonization and developing tech industries into new dimensions.
 
 
 The world of SEGULA Technologies Experts revolves around industries such as automotive, software, energy and life sciences. As an independent player, we support OEMs and suppliers with personal engineering services. Take advantage of new opportunities and take on exciting tasks and attractive positions with direct customer assignment.
 
 
 
 Job Description
 
 
 
 The
 
 IT Support Specialist
 
 is responsible for providing technical assistance, troubleshooting, and resolving hardware, software, and network-related issues across the organization. This role ensures that all users receive timely and effective support to maintain smooth business operations. The IT Support Specialist installs, configures, and maintains IT equipment, monitors system performance, and coordinates with vendors and internal teams to ensure IT infrastructure reliability and security.
 
 
 
 Duties &amp; Responsibilities
 
 
 
 
 Technical Support &amp; Troubleshooting
 
 
 
 <ul>
 <li>
 Provide first-level technical support for hardware, software, network, and system issues.
 </li>
 <li>
 Diagnose and resolve technical problems via phone, email, remote tools, or in person.
 </li>
 <li>
 Log, track, and manage support tickets ensuring timely resolution.
 </li>
 <li>
 Escalate complex issues to higher-level IT staff when necessary.
 
 
 </li>
 </ul>
 
 Hardware &amp; Software Management
 
 
 
 <ul>
 <li>
 Install, configure, and maintain laptops, desktops, printers, scanners, and peripherals.
 </li>
 <li>
 Perform software installation, updates, and patches according to IT policies.
 </li>
 <li>
 Ensure all devices are functioning effectively and securely.
 
 
 </li>
 </ul>
 
 Network &amp; System Support
 
 
 
 <ul>
 <li>
 Assist in monitoring network performance, connectivity, and security.
 </li>
 <li>
 Troubleshoot Wi-Fi, LAN, VPN, and other connectivity issues.
 </li>
 <li>
 Support user account management including password resets and access permissions.
 
 
 </li>
 </ul>
 
 User Support &amp; Training
 
 
 
 <ul>
 <li>
 Provide guidance to employees on proper use of systems and applications.
 </li>
 <li>
 Conduct basic IT induction for new employees (email setup, system access, policies, etc.).
 </li>
 <li>
 Prepare user-friendly documentation, FAQs, and guides.
 
 
 </li>
 </ul>
 
 Maintenance &amp; Monitoring
 
 
 
 <ul>
 <li>
 Perform routine checks on systems, backups, antivirus, and security updates.
 </li>
 <li>
 Maintain IT inventory including hardware, software licenses, and accessories.
 </li>
 <li>
 Ensure compliance with company IT policies and cybersecurity best practices.
 
 
 </li>
 </ul>
 
 Coordination &amp; Administration
 
 
 
 <ul>
 <li>
 Coordinate with vendors for repairs, service renewals, and procurement.
 </li>
 <li>
 Support IT projects such as system upgrades, migrations, and new software rollouts.
 </li>
 <li>
 Maintain accurate records of IT assets, service logs, and user requests.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in information technology, Computer Science, Computer Engineering, or any related field (preferred).
 </li>
 <li>
 5-8 years of experience as IT Support.
 </li>
 <li>
 Experience in troubleshooting in a corporate, multi-user environment is an advantage.
 </li>
 <li>
 Strong knowledge of computer hardware, operating systems (Windows, macOS), and mobile devices.
 </li>
 <li>
 Good understanding of networking fundamentals (LAN, WAN, Wi-Fi, VPN).
 </li>
 <li>
 Familiarity with Microsoft 365, email configuration, and cloud apps.
 </li>
 <li>
 Ability to troubleshoot printers, scanners, and other peripherals.
 </li>
 <li>
 Knowledge of antivirus tools, security best practices, and system updates.
 </li>
 <li>
 Basic experience with Active Directory, user account creation, and permissions
 </li>
 <li>
 Strong problem-solving and analytical skills.
 </li>
 <li>
 Excellent communication and customer service skills.
 </li>
 <li>
 Time management and ability to prioritize tasks efficiently.
 </li>
 <li>
 Ability to work independently and in a team environment.
 </li>
 <li>
 High attention to detail, discipline, and professionalism.
 </li>
 <li>
 CompTIA A+
 </li>
 <li>
 CompTIA Network+
 </li>
 <li>
 Microsoft Certified: Modern Desktop Administrator Associate
 </li>
 <li>
 ITIL Foundation Certification
 </li>
 <li>
 Cisco CCNA (basic networking knowledge preferred)
 </li>
 <li>
 Google IT Support Professional Certificate
 </li>
 <li>
 UAE Driving license mandatory
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 Please note that only shortlisted candidates will be contacted
 
</div>

Junior IT Support - Dubai, UAE

Axiom Technologies

Overview Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises.We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite / on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. IT Skills and Experience <ul> <li>Researching and designing data center equipment and facilities, and ensuring that designs and installations meet requirements</li> <li>Keeping accurate records of all activities and ensuring that documentation is up-to-date</li> <li>Troubleshooting technical issues and responding promptly to emergencies</li> <li>Managing the power sources, heating, and cooling controls inside the facility</li> <li>Performing cable management, including securing, color coding, and documenting the wiring</li> <li>Define data center system-level architecture</li> <li>Develop operations and maintenance procedures</li> <li>Collaborate with cross-functional teams</li> <li>Provide regular updates to stakeholders</li> <li>Set up and configure servers to meet operational needs</li> <li>Conduct regular inspections to ensure systems are functioning correctly. Identify and mitigate potential risks</li> <li>Handle hardware upgrades to maintain system efficiency</li> <li>Participate in audits and provide solutions for identified concerns. Ensure compliance with industry standards and regulations</li> <li>Manage the environment monitoring system, respond to alerts promptly and take necessary actions</li> <li>Manage backup tapes and ensure data integrity and security</li> <li>Provide comprehensive reports as per the data centre's standard procedure</li> <li>Implement and maintain robust security measures to protect data and infrastructure, monitor for any security breaches and respond accordingly</li> <li>Vendor Management</li></ul> Personal Attributes <ul> <li>Excellent End-user computing skills</li> <li>Good knowledge of Infrastructure support</li> <li>Strong analytical and problem-solving capabilities</li> <li>Well-organized and extremely detail-oriented</li> <li>Strong customer service ethic and excellent communication skills, both oral and written</li> <li>Passionate about delivering quality no matter what you are doing</li> <li>Can work both independently and in a collaborative team-oriented environment</li> <li>A self-starter, motivated to push the limits and think outside of the box</li> <li>Fondness for solutions that are simple, elegant, and effective</li> <li>Ability to work with and maintain confidential information</li> <li>Language Proficiency: German, English</li></ul> In-depth knowledge of <ul> <li>Windows OS (e.g. XP, Vista, Windows 7, 10)</li> <li>Microsoft Office applications</li> <li>PC Laptop hardware</li> <li>PC Laptop peripherals, including printers</li> <li>Mobile devices</li></ul> Basic knowledge of <ul> <li>Active Directory</li> <li>Exchange</li> <li>Apple OS</li> <li>SCCM</li></ul> IT Qualifications At least two of the following :<ul> <li>PCLaptop OEM Maintenance Certification</li> <li>CompTIA A+ Certification</li> <li>Microsoft Certified IT Professional (MCITP) certification in the desktop area</li> <li>Microsoft Office Specialist (MOS) Certification</li></ul> Experience in a similar role <ul> <li>5+ years of relevant experience.</li></ul> What next? If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @

Data Center Consultant

Smart Secure IT Solutions LLC

Key Responsibilities:
•	Provide remote and onsite IT support to clients across UAE.
•	Troubleshoot and resolve issues related to servers, desktops, laptops, printers, networking and email
•	Install, configure, and maintain software, operating systems, and hardware.
•	Manage and monitor email setup, Wi-Fi connectivity, and server-level support.
•	Maintain detailed records of service requests, actions taken, and resolutions.
•	Ensure timely response and professional communication with clients.
Requirements:
•	Minimum 2 years of IT support experience in the UAE.
•	Strong knowledge Desktop/Laptop, Windows operating systems, networking, and server environments.
•	Ability to handle client requests both remotely and through onsite visits.
•	UAE driving license preferred.
•	Good communication and problem-solving skills.
•	Ability to work independently and manage multiple support requests efficiently.

IT Technical Support

CoinRoutes

Client Success & Trading Support Location: Dubai, UAE About CoinRoutes Inc. CoinRoutes Inc. is a leading provider of smart-order routing and algorithmic trading tools for crypto-assets, offering our clients a high-performance, algorithmic trading solution and unparalleled customer support. We work with some of the largest crypto funds and trading firms, building lasting relationships through one-on-one interactions, rapid response times, and high-touch client service. We're looking for an exceptional individual with a finance background who can enhance our client relationships while providing technical support in a dynamic, fast-paced environment. Position Details The Trading Support & Client Relationship role will serve as the primary point of contact for both technical support and relationship management, ensuring that clients receive seamless service, technical expertise, and support tailored to their needs. This role requires relocation to Dubai, UAE, and previous experience in the finance or crypto industry. Responsibilities <ul> <li>Client Interaction & Relationship Management: <ul> <li>Serve as a key contact for clients, responding to inquiries and providing proactive assistance through email, Slack, Telegram, phone, email, and other channels.</li> <li>Establish and maintain strong client relationships, understanding their specific needs to provide customized support and advice.</li> <li>Conduct one-on-one client consults to demonstrate and explain available order algorithms and parameters, addressing questions about trading strategies and technology.</li> </ul> </li> <li>Technical Support & Troubleshooting: <ul> <li>Act as the first line of support for technical issues, troubleshooting and resolving client issues related to the front-end UI, API connectivity (REST, WebSocket, FIX), and backend systems.</li> <li>Document issues comprehensively, following tickets through to resolution and escalating complex issues as needed.</li> <li>Collaborate with internal teams, including development and sales, to communicate client feedback and help refine products and services.</li> </ul> </li> <li>Product Knowledge & Client Education: <ul> <li>Educate clients on CoinRoutes products, including algorithmic suites and trading parameters, to enhance their understanding and effective use of our tools.</li> <li>Stay updated on cryptocurrency trading and financial markets to provide valuable insights and guidance to clients.</li> <li>Assist with quality-assurance testing, contributing to a collaborative and supportive team culture.</li> </ul> </li> </ul> Requirements <ul> <li>2-4 years of experience in finance, crypto, or a related field with an understanding of trading products (spot trading, derivatives, futures).</li> <li>Willingness to relocate and work in our Dubai office in person.</li> <li>Excellent interpersonal and communication skills with the ability to provide high-touch client service.</li> <li>Technical troubleshooting skills related to APIs (REST, WebSocket, FIX), and system logs.</li> <li>Strong organizational and multitasking abilities to meet deadlines and follow structured procedures.</li> <li>Adaptability and a proactive approach in a fast-evolving technology environment.</li> </ul> Preferred Qualifications <ul> <li>Experience with algorithmic trading desks, trading technology firms, or financial markets.</li> <li>Self-starter with the ability to operate independently while supporting team objectives.</li> <li>Capacity to build lasting client relationships through responsive and personalized support.</li> <li>Willingness to travel occasionally for client meetings and conferences.</li> </ul> CoinRoutes Inc. is an equal opportunity employer. We're committed to hiring the best people regardless of race, religion, sex, sexual orientation and expression, national origin, age, disability or genetics.

Client Success & Trading Support - Dubai

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