it specialist

it support engineer

system support engineer

technical engineer

l2 - technical support engineer Jobs in Dubai

l2 - technical support engineer

technical support specialist

VaporVM

<div><div><div>Date Posted:</div>
17 November, 2025</div>
<div><div>Industry:</div>
IT Services and IT Consulting</div>
<div><div>Location:</div>
VaporVM Communications and Information Technology</div></div>
 <div><h2 class="jobSectionHeader">Job Description:</h2>
<div><h3 class="jobSectionHeader">Key Responsibilities:</h3>
<ul><li>Provide first- and second-level support for enterprise applications and business systems.
</li><li>Troubleshoot application issues, identify root causes, and provide timely resolutions.
</li><li>Handle support tickets, service requests, and incidents according to SLA.
</li><li>Coordinate with development, infrastructure, and vendor teams for issue escalation and resolution.
</li><li>Assist users with functional queries, access-related issues, and training when required.
</li><li>Monitor application performance, availability, and stability.
</li><li>Support application deployments, updates, patches, and configuration changes.
</li><li>Document issues, solutions, FAQs, and knowledge base articles.
</li><li>Analyze recurring problems and provide recommendations for long-term fixes.
</li><li>Perform testing for new releases, enhancements, and integrations.
</li><li>Ensure compliance with application security, data integrity, and access controls.
</li></ul><h3 class="jobSectionHeader">Required Skills &amp; Qualifications:</h3>
<ul><li>Bachelor&rsquo;s degree in computer science, IT, or a related field.
</li><li>2&ndash;4+ years of experience in application support or technical support roles.
</li><li>Strong troubleshooting and analytical skills.
</li><li>Familiarity with business applications (ERP, CRM, HRMS, custom-built apps).
</li><li>Knowledge of SQL queries for basic data checks and issue analysis.
</li><li>Experience with ticketing systems (ServiceNow, Jira, Remedy, etc.).
</li><li>Good understanding of APIs, integrations, logs, and system monitoring.
</li><li>Excellent communication and customer service skills.
</li></ul><h3 class="jobSectionHeader">Preferred Qualifications:</h3>
<ul><li>Experience with Microsoft Dynamics, Oracle, SAP, ServiceNow, or similar platforms.
</li><li>Basic scripting knowledge (PowerShell, Python) is a plus.
</li><li>ITIL certification preferred.</li></ul></div></div>

Technical Support Specialist for

Asyan Properties

<div>
 
 We&rsquo;re Hiring: IT Specialist (Real Estate Company)
 
 
 
 
 
 We are looking for an IT Person to support our real estate team with all technical and system needs.
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 - Provide IT support for agents and office staff
 
 
 - Troubleshoot hardware, software, and network issues
 
 
 - Maintain company systems, emails, and backups
 
 
 - Support CRM, property listing platforms, and real estate software
 
 
 - Ensure data security and smooth daily operations
 
 
 
 
 
 Requirements:
 
 
 
 
 
 - Experience in IT support
 
 
 - Experience working in a real estate company is an advantage
 
 
 - Strong troubleshooting and technical skills
 
 
 - Knowledge of networks, computers, and system setup
 
 
 - UAE experience preferred
 
</div>

IT Specialist

Redha Al Ansari Exchange

We are seeking a Call Specialist for our IT dept, responsible for handling end-user inquiries, troubleshooting issues, and delivering a positive support experience. This role requires strong communication skills, problem-solving abilities, and the capacity to remain calm and professional in fast-paced situations. The Specialist will document all interactions, escalate complex cases when necessary, and ensure efficient resolution of customer concerns.Key Responsibilities&middot; Answer and manage end-user support calls in a professional and friendly manner&middot; Actively listen to issues and ask clarifying questions&middot; Troubleshoot and resolve technical or service-related problems&middot; Provide clear, step-by-step instructions to the end-user&middot; Document call details, issues, and resolutions&middot; Escalate unresolved or high-priority issues to the Software team&middot; Stay updated on product knowledge, system changes, and processesQualifications&middot; Strong verbal communication skills&middot; Experience in customer service or technical support (preferred)&middot; Good understanding of IT products, software, and telecom systems&middot; Ability to multitask while maintaining accuracy&middot; Patience, empathy, and the ability to de-escalate difficult situations&middot; Willingness to work in shiftsProblem-Solving Skills&middot; Logical thinking&middot; Ability to quickly diagnose issues&middot; Creativity in finding solutions&middot; Following troubleshooting protocolsInterested candidates based in Dubai with strong verbal communication skills, experience in customer service or technical support, and a good understanding of IT products and telecom systems are encouraged to apply. Experience working in a financial institution will be considered an added advantage. Candidates who are readily available will be given preference.Job Types: Full-time, PermanentApplication Question(s):<ul><li>Are you based in Dubai?</li><li>Please specify your current visa status in UAE-Residence/ Cancelled/ Visit</li><li>Please specify your notice period in days</li><li>Please specify your expected salary in AED</li></ul>

Call Specialist-IT

Cubezix Business Technologies

CubeZix is a dynamic and innovative Information Technology company dedicated to providing cutting-edge IT services.As an IT Support Specialist, Candidate will play a critical role in ensuring our organization's technology runs smoothly and efficiently. He shall be responsible for providing technical assistance and support to our customers, troubleshooting hardware and software issues, and maintaining client IT infrastructure. This is a hands-on position that requires excellent technical knowledge, exceptional customer service skills, and the ability to adapt to evolving technologies.Job description<ul><li>Microsoft Office 365 Setup &amp; Configuration</li><li>Advanced knowledge of Microsoft Office 365 (Management &amp; Administration)</li><li>Advanced knowledge on SharePoint Administration &amp; Designing</li><li>Advance Knowledge of Servers, backup &amp; Storage</li><li>Advanced knowledge on Firewalls &amp; Network Switches</li><li>Advanced knowledge of Windows Client's OS / PCs ? Laptops</li><li>IP PABX Configuration &amp; Management</li><li>Video Conferencing Devices Management</li><li>Wireless &amp; Routers</li><li>Microsoft Office &amp; other Software</li><li>User Support Experience</li><li>Server Administrator, Backup Management</li><li>Advance Knowledge of User Support, Desktop, Laptops, Printer, PABX Systems, Wireless Routers</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>IT Support: 7 years (Preferred)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>License/Certification:<ul><li>MCSE (Required)</li></ul>

IT Support Engineer Level 2

SEGULA Technologies

<div>Company Description 
Do you want to shape the world of tomorrow and work on innovative projects? Then you're a good fit for us! We are a global engineering group with 15,000 employees and 140 locations worldwide. With our services, we are driving the topics of energy efficiency, climate protection and decarbonization and developing tech industries into new dimensions.
The world of SEGULA Technologies Experts revolves around industries such as automotive, software, energy and life sciences. As an independent player, we support OEMs and suppliers with personal engineering services. Take advantage of new opportunities and take on exciting tasks and attractive positions with direct customer assignment. 
Job Description 
The IT Support Specialist is responsible for providing technical assistance, troubleshooting, and resolving hardware, software, and network-related issues across the organization. This role ensures that all users receive timely and effective support to maintain smooth business operations. The IT Support Specialist installs, configures, and maintains IT equipment, monitors system performance, and coordinates with vendors and internal teams to ensure IT infrastructure reliability and security. 
Duties &amp; Responsibilities
Technical Support &amp; Troubleshooting<ul><li>
Provide first-level technical support for hardware, software, network, and system issues.</li><li>
Diagnose and resolve technical problems via phone, email, remote tools, or in person.</li><li>
Log, track, and manage support tickets ensuring timely resolution.</li><li>
Escalate complex issues to higher-level IT staff when necessary.</li></ul>
Hardware &amp; Software Management<ul><li>
Install, configure, and maintain laptops, desktops, printers, scanners, and peripherals.</li><li>
Perform software installation, updates, and patches according to IT policies.</li><li>
Ensure all devices are functioning effectively and securely.</li></ul>
Network &amp; System Support<ul><li>
Assist in monitoring network performance, connectivity, and security.</li><li>
Troubleshoot Wi-Fi, LAN, VPN, and other connectivity issues.</li><li>
Support user account management including password resets and access permissions.</li></ul>
User Support &amp; Training<ul><li>
Provide guidance to employees on proper use of systems and applications.</li><li>
Conduct basic IT induction for new employees (email setup, system access, policies, etc.).</li><li>
Prepare user-friendly documentation, FAQs, and guides.</li></ul>
Maintenance &amp; Monitoring<ul><li>
Perform routine checks on systems, backups, antivirus, and security updates.</li><li>
Maintain IT inventory including hardware, software licenses, and accessories.</li><li>
Ensure compliance with company IT policies and cybersecurity best practices.</li></ul>
Coordination &amp; Administration<ul><li>
Coordinate with vendors for repairs, service renewals, and procurement.</li><li>
Support IT projects such as system upgrades, migrations, and new software rollouts.</li><li>
Maintain accurate records of IT assets, service logs, and user requests.</li></ul> 
Qualifications 
<ul><li>
Bachelor&rsquo;s degree in information technology, Computer Science, Computer Engineering, or any related field (preferred).</li><li>
5-8 years of experience as IT Support.</li><li>
Experience in troubleshooting in a corporate, multi-user environment is an advantage.</li><li>
Strong knowledge of computer hardware, operating systems (Windows, macOS), and mobile devices.</li><li>
Good understanding of networking fundamentals (LAN, WAN, Wi-Fi, VPN).</li><li>
Familiarity with Microsoft 365, email configuration, and cloud apps.</li><li>
Ability to troubleshoot printers, scanners, and other peripherals.</li><li>
Knowledge of antivirus tools, security best practices, and system updates.</li><li>
Basic experience with Active Directory, user account creation, and permissions</li><li>
Strong problem-solving and analytical skills.</li><li>
Excellent communication and customer service skills.</li><li>
Time management and ability to prioritize tasks efficiently.</li><li>
Ability to work independently and in a team environment.</li><li>
High attention to detail, discipline, and professionalism.</li><li>
CompTIA A+</li><li>
CompTIA Network+</li><li>
Microsoft Certified: Modern Desktop Administrator Associate</li><li>
ITIL Foundation Certification</li><li>
Cisco CCNA (basic networking knowledge preferred)</li><li>
Google IT Support Professional Certificate</li><li>
UAE Driving license mandatory</li></ul> 
Additional Information 
Please note that only shortlisted candidates will be contacted</div>

IT SUPPORT / IT SPECIALIST - Junior-Dubai,UAE

Southwest Income Tax Accunting

Job Description &ndash; IT SpecialistKey Responsibilities:<ul><li>Provide technical support to employees and resolve daily IT issues.</li><li>Manage and maintain devices, operating systems, and internal networks.</li><li>Monitor information security, backups, and regular system updates.</li><li>Set up new devices and manage user accounts and software.</li><li>Coordinate with external IT service providers and email hosting providers.</li><li>Monitor system performance and submit periodic reports to management.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Information Technology or a related field.</li><li>Minimum of 2 years&rsquo; experience in IT support or networking.</li><li>Good knowledge of Windows, macOS, and Linux operating systems.</li><li>Experience in networks, security systems, routers, and switches.</li><li>Familiarity with email systems (Microsoft 365 / cPanel).</li><li>Proficiency in Arabic and English.</li></ul>If you believe you have the right qualifications and desire to join our team, please send your CV to: hr@shazmlc.comOnly shortlisted applicants who meet the criteria will be contacted.&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;

Apple

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. 
 
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple&rsquo;s products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
 
 
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. 
 
Description 
Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. 
 
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. 
 
Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software. 
 
Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple. 
 
Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. 
 
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. 
 
Contribute to an inclusive environment by respecting each other&rsquo;s differences and having the curiosity to learn. 
 
Demonstrate Apple&rsquo;s values of inclusion and diversity in daily activities. 
 
Preferred Qualifications 
You can: 
Demonstrate technical expertise of Apple products and services. 
Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment. 
Navigate customer service issues with care and strong interpersonal skills. 
Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience. 
Work in a fast-paced environment and balance multiple tasks at the same time. 
Work well in a team environment, demonstrating shared responsibility and accountability with other team members. 
Be trusted with sensitive or confidential information, keeping with Apple&rsquo;s core values. 
Be curious and open to learning from others and helping each other grow. 
 
Minimum Qualifications 
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. 
 
At Apple, we&rsquo;re not all the same. And that&rsquo;s our greatest strength. We draw on the differences in who we are, what we&rsquo;ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.

Technical Specialist

Explore 7079+ Technical support specialist in Dubai this December. Find roles across top companies and apply now to boost your career.

7079 technical support specialist jobs IN Dubai

Technical Support Specialist for

IT Specialist

Call Specialist-IT

IT Support Engineer Level 2

IT SUPPORT / IT SPECIALIST - Junior-Dubai,UAE

IT Specialist

Technical Specialist