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Al Baseet Group

Job Description &ndash; IT Support &amp; Installation TechnicianWe are looking for an experienced and dependable IT Support &amp; Installation Technician to join our team in the UAE. The role involves installing and supporting software and hardware solutions, handling customer technical issues, and visiting client sites when required.Key Responsibilities<ul><li>Install and set up POS systems, accounting software, printers, barcode scanners, cash drawers, and related equipment.</li><li>Provide technical support to customers remotely and on-site.</li><li>Identify and solve software, hardware, and network issues.</li><li>Configure routers, internet connections, and local networks.</li><li>Train customers on how to use the systems after installation.</li><li>Carry out maintenance visits and follow up with customers when needed.</li><li>Keep records of installations, support cases, and technical work completed.</li><li>Work closely with the sales and technical teams to ensure smooth service delivery.</li><li>Maintain a professional and positive relationship with customers.</li></ul>Requirements<ul><li>Previous experience in IT support, installations, or a similar technical role.</li><li>Good communication skills in both Arabic and English.</li><li>Valid UAE driving license is required.</li><li>Basic knowledge of networking, Windows operating systems, printers, and POS devices.</li><li>Strong problem-solving skills for hardware and software issues.</li><li>Willingness to travel for customer visits when required.</li><li>Well organized, responsible, and ready to learn.</li></ul>Preferred Skills<ul><li>Experience with ERP or accounting systems.</li><li>Basic knowledge of SQL Server.</li></ul>Job TypeFull-timeLocationUnited Arab EmiratesJob Type: Full-timeExperience:<ul><li>ACCOUNTING SOFTWEAR: 2 years (Preferred)</li></ul>Language:<ul><li>ENGLISH AND ARABIC (Preferred)</li></ul>License/Certification:<ul><li>Driving license (Preferred)</li></ul>Work Location: In personApplication Deadline: 18/04/2026

Technical Support Specialist – ERP / POS Systems

MERED

<div>
 
 
 Job Summary
 
 
 
 The IT Specialist is responsible for providing timely and effective technical assistance to end-users, resolving hardware, software, and network-related issues. This role ensures smooth IT operations by troubleshooting problems, maintaining systems, and delivering excellent customer service. The specialist will handle support requests via ticketing systems, phone, email, or in-person, while documenting solutions and contributing to knowledge bases.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Provide technical support to company employees (remotely and on-site).
 </li>
 <li>
 Troubleshoot hardware, software, corporate services, and network infrastructure issues.
 </li>
 <li>
 Set up, configure, and maintain workstations (PCs, laptops, phones, peripherals).
 </li>
 <li>
 Install, update, and configure office and specialized software.
 </li>
 <li>
 Advise users on corporate IT systems and best practices.
 </li>
 <li>
 Maintain documentation, manuals, and knowledge base articles.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 1+ years of experience in technical support / Helpdesk roles.
 </li>
 <li>
 Proficiency in Windows and macOS (setup, diagnostics, troubleshooting).
 </li>
 <li>
 Basic understanding of networking (TCP/IP, VPN, Wi-Fi, Active Directory).
 </li>
 <li>
 Ability to explain technical concepts in simple terms.
 </li>
 <li>
 Comfortable handling routine tasks and multitasking in a fast-paced environment.
 </li>
 <li>
 Basic knowledge of MS Azure
 </li>
 <li>
 Proficiency in MS 365
 </li>
 <li>
 Strong knowledge of operating systems (Windows, macOS, Linux) and troubleshooting common issues.
 </li>
 <li>
 Understanding of networking basics (TCP/IP, DNS, VPN, Wi-Fi, firewalls).
 </li>
 <li>
 Familiarity with remote support tools (TeamViewer, AnyDesk, RDP).
 </li>
 <li>
 Basic knowledge of hardware troubleshooting (PCs, laptops, printers, peripherals).
 </li>
 <li>
 Experience with cloud services (Microsoft 365, Google Workspace, AWS, Azure).
 </li>
 </ul>
 
 
 Skills and Competencies
 
 
 <ul>
 <li>
 Leadership and analytical mindset.
 </li>
 <li>
 Flexibility in balancing corporate requirements with local operational needs.
 </li>
 <li>
 Stress resistance &ndash; staying calm under pressure during critical outages.
 </li>
 </ul>
 
 
 
 
 
 Compensation and Benefits
 
 
 
 &middot; Competitive salary package.
 
 
 &middot; Annual flight ticket allowance.
 
 
 &middot; Performance discretionary bonus.
 
 
 &middot; Comprehensive health insurance.
 
 
 &middot; Employment visa.
 
</div>

IT Specialist

Sentinel Business Centres

IT Support SpecialistBusiness Centre experience is a plus.Job BriefWe are looking for a proactive and detail-oriented IT Specialist Assistant to join our IT team and provide day-to-day technical support to employees and clients. In this role, you&rsquo;ll help troubleshoot hardware and software issues, manage user accounts, maintain systems, and contribute to IT initiatives that improve overall operational efficiency.This position is ideal for someone who enjoys solving problems, working with people, friendly and ensuring that technology works reliably for all users.Main ResponsibilitiesYour main responsibilities will include:<ul><li>Providing technical support and assistance to end-users, resolving hardware, software, and network-related issues promptly and effectively</li><li>Troubleshooting and diagnosing IT problems, identifying root causes, and implementing solutions to minimize downtime and disruptions</li><li>Installing, configuring, and maintaining computer systems, software, and peripherals to ensure optimal performance and security</li><li>Assisting with the setup and deployment of new devices, including computers, printers, and mobile devices</li><li>Managing user accounts and access permissions, ensuring data security and compliance with company policies</li><li>Responding to IT support tickets and inquiries via various channels, such as email, phone, or ticketing systems, and documenting solutions and resolutions</li><li>Providing training and guidance to end-users on IT tools, applications, and best practices to enhance their productivity and technical proficiency</li><li>Monitoring and maintaining IT inventory, including hardware and software licenses, and assisting with procurement as needed</li><li>Collaborating with the IT team to implement IT projects, upgrades, and system improvements, contributing to the overall efficiency of IT operations</li><li>Staying updated with the latest technology trends and advancements in IT support, continuously enhancing technical skills and knowledge</li></ul>Key Requirements<ul><li>You possess a Degree in Computer Science, Engineering, or a related field</li><li>You have prior experience in helpdesk or technical support</li><li>Proficiency with Windows, macOS, and Linux environments</li><li>Experience with remote desktop tools (e.g., TeamViewer, AnyDesk, Remote Desktop) and ticketing systems (e.g., Zendesk, Freshservice, ServiceNow)</li><li>Familiarity with networking basics (IP addressing, VPNs, firewalls) and common business software (e.g., Microsoft 365, Google Workspace)</li><li>You possess strong problem-solving and troubleshooting skills with an eye for detail</li><li>You have excellent interpersonal and communication skills, with the ability to explain technical issues in plain language</li><li>You have a customer-focused attitude and willingness to support team members across departments</li><li>Ability to prioritize, manage multiple issues, and work independently or as part of a team</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthWork Location: In person

IT Specialist Assistant

AkzoNobel

<div>Date: Apr 6, 2026
Location: Dubai, AE
Company: AkzoNobel
<div>About AkzoNobel
Since 1792, we&rsquo;ve been supplying the innovative paints and coatings that help to color people&rsquo;s lives and protect what matters most. Our world class portfolio of brands &ndash; including Dulux, International, Sikkens and Interpon &ndash; is trusted by customers around the globe. We&rsquo;re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It&rsquo;s what you&rsquo;d expect from a pioneering and long-established paints company that&rsquo;s dedicated to providing sustainable solutions and preserving the best of what we have today &ndash; while creating an even better tomorrow. Let&rsquo;s paint the future together. 

For more information please visit www.akzonobel.com 

&copy; 2024 Akzo Nobel N.V. All rights reserved.
<div><div><div><h2 class="jobSectionHeader">
Job Purpose</h2></div><div> 

The Technical Service Representative will contribute to the execution and profitability targets established by the MPY Business within the Europe, Middle East and Africa region. He/She will be required to be proactive and professional in delivering high quality technical support and training to internal and external customers.</div></div><div><div><h2 class="jobSectionHeader">
Key Accountabilities</h2></div><div> 
<ul>
<li>Deliver training to customers on the use and application of the company products, equipment and documentation both on-site at the customer&rsquo;s location and in AkzoNobel customer training facilities across the EMEA region.</li>
<li>Conduct demonstrations of products and transfer the knowledge on AkzoNobel processes as well as on technical problem solving to both internal and external customers.</li>
<li>Perform product testing for internal &amp; external customers.</li>
<li>Perform technical audits at designated customers across the EMEA region.</li>
<li>Proactively prevent and solve problems of a technical nature occurring at existing customers across the EMEA region.</li>
<li>Conduct and/or assist in the testing process as well as in the implementation of new products and technologies.</li>
<li>Synchronize with the sales department in handling complex technical issues and in educating customers on solutions.</li>
<li>Help to support product development with prototype selection advice and test market execution. Maintain allocated technical company equipment in a safe and proper manner.</li>
<li>Assist commercial department in the implementation of sales strategies and within key phases of the sales process, giving technical expert knowledge to their prospects across the region.</li>
<li>Promote the positive company image and develop long-term relationships with customers.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader">Experience</h2></div><div> 
<ul>
<li>10+ years of technical and application experience in the paints and coatings industry</li>
<li>Minimum NACE Level 2 certification (or equivalent) required</li>
<li>High school education required</li>
<li>Hands-on paint product application experience</li>
<li>Experience and knowledge in the operation of Epoxy PFP spray equipment</li>
<li>Excellent interpersonal and written communication skills</li>
<li>Strong analytical and problem-solving skills</li>
<li>Ability to interface with customers and all levels within the organizational structure</li>
<li>Willingness to travel internationally and domestically to support EMEA business</li>
<li>Proficient with laptop use; competent in Outlook and other Microsoft Office applications</li>
<li>Sufficient computer literacy to use AkzoNobel in-house systems</li>
<li>Fluency in English required; additional local languages are an advantage</li>
<li>Valid driving license required</li>
</ul></div></div></div>
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Requisition ID: 49239</div></div>

Technical Service Representative - Chartek / PC

Jouzy Consulting Engineers

About CompanyJouzy Consulting Engineers is a leading multidisciplinary engineering consultancy established in Dubai in 1966. With a long-standing reputation for technical excellence, quality delivery, and trusted client partnerships, JCE provides design and supervision services across a wide range of building and infrastructure projects in the UAE.Position OverviewThe IT Officer is responsible for supporting the day-to-day technology needs of the business, ensuring reliable operation of hardware, software, networks, user accounts, and office systems. The role provides hands-on technical support to employees, coordinates with vendors where required, and helps maintain secure, efficient, and business-continuity-focused IT operations across the organization.Responsibilities<ul><li>Provide first-line and second-line IT support to employees for desktops, laptops, printers, email, software applications, and related office systems.</li><li>Install, configure, and maintain computer hardware, operating systems, user devices, and standard business applications.</li><li>Manage user accounts, passwords, access rights, and email setup for onboarding, internal changes, and employee exit processes.</li><li>Monitor and support local network connectivity, internet access, shared drives, printers, scanners, meeting room devices, and other office IT infrastructure.</li><li>Coordinate with external IT service providers, software vendors, and telecom partners to resolve issues and ensure service continuity.</li><li>Maintain an updated inventory of IT assets, software licenses, warranties, and assigned equipment records in line with company procedures.</li><li>Perform routine system checks, troubleshooting, updates, patching, antivirus monitoring, and backup verification to support security and uptime.</li><li>Support implementation and maintenance of Microsoft 365, file-sharing platforms, cybersecurity good practices, and endpoint protection measures.</li><li>Assist in preparing IT-related documentation, user guides, logs, incident records, and basic reports for management review when required.</li><li>Promote IT awareness and support compliance with company policies related to data protection, acceptable use, and information security.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or diploma in Information Technology, Computer Science, or a related discipline.</li><li>Minimum 3&ndash;5 years of relevant experience in IT support, systems administration, or corporate end-user support.</li><li>Strong practical knowledge of Windows operating systems, Microsoft 365, Outlook, Teams, printers, and standard office productivity tools.</li><li>Good understanding of computer hardware, software installation, troubleshooting, networking fundamentals, and device configuration.</li><li>Experience in managing user accounts, access permissions, antivirus solutions, backups, and routine IT maintenance activities.</li><li>Ability to diagnose technical issues efficiently, prioritize support requests, and provide timely solutions with minimal disruption to business operations.</li><li>Familiarity with IT asset management, service coordination with third-party vendors, and documentation of incidents and resolutions.</li><li>Knowledge of basic cybersecurity practices, password controls, endpoint protection, and safe handling of company data.</li><li>Good communication, service orientation, and teamwork skills, with the ability to support employees across different departments.</li><li>UAE experience within a consultancy, engineering, or professional services environment will be considered an added advantage.</li></ul>Why JCEAt JCE, you will be part of a well-established consultancy with a strong legacy in the UAE and exposure to a dynamic professional environment. We offer the opportunity to support a diverse organization where reliability, responsiveness, and practical problem-solving are valued, allowing you to contribute directly to smooth business operations and continuous improvement.Job Type: Full-timeWork Location: In person

IT Officer

MultiBank Group

<div>
 
 Welcome to
 
 MultiBank Group
 
 , a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, deep liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.
 
 
 Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 17+ financial regulators across 5 continents, and recipient of over 70 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering clients to achieve their financial goals.
 
 
 
 
 
 
 
 
 
 
 Role Overview:
 
 
 
 
 
 
 
 As an IT Support member at Multibank Group, you will play a crucial role in ensuring the smooth operation of our IT systems and providing technical assistance to employees. You will be responsible for resolving hardware and software issues, maintaining IT infrastructure, and supporting users with various IT-related tasks.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 <ul>
 <li>
 Serve as the 1st and 2nd line of technical support, assisting local and global end-users with hardware, software and network-related issues.
 </li>
 <li>
 Install, configure, and troubleshoot computers, peripherals, printers, and other IT equipment.
 </li>
 <li>
 Set up and configure new IT equipment for employees and assist with user onboarding and offboarding.
 </li>
 <li>
 Capable of managing Office 365 user accounts, including creating or disabling users, configuring distribution lists, shared mailboxes, and security groups if necessary.
 </li>
 <li>
 Handle daily IT support tickets through JIRA ITSM, ensuring timely, accurate, and professional resolutions.
 </li>
 <li>
 Troubleshoot basic network problems, including TCP/IP configuration, DNS/DHCP issues, connectivity failures, VLAN access, and Wi-Fi problems.
 </li>
 <li>
 Support Entra ID and Intune tasks, including user enrollments and access adjustments.
 </li>
 <li>
 Participate in IT projects, including device enrollments, system upgrades, and network enhancements.
 </li>
 <li>
 Maintain and update IT inventory in collaboration with the Admin department.
 </li>
 <li>
 Prepare purchase request forms for all technical equipment and software acquisitions.
 </li>
 <li>
 Provide guidance to users on IT best practices, tools, and security awareness.
 </li>
 <li>
 Collaborate with the IT team to implement, follow, and improve IT policies and procedures.
 </li>
 <li>
 
 Participate in scheduled on-call rotations for a few weeks per year to support after-hours incidents and critical issues.
 
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in information technology, Computer Science or related field
 </li>
 <li>
 5+ years in Support Engineering within a corporate environment.
 </li>
 <li>
 Proven experience in technical support roles, covering both L1 and L2 support responsibilities.
 </li>
 <li>
 Understanding networking fundamentals, including TCP/IP, DNS, DHCP, VPN, and basic switching concepts.
 </li>
 <li>
 Strong knowledge of Microsoft Windows, Mac OS, Office 365, Active Directory/Entra ID, and basic networking principles.
 </li>
 <li>
 Experience using IT ticketing systems and familiarity with ITIL workflows.
 </li>
 <li>
 Awareness of cybersecurity best practices and secure user management.
 </li>
 <li>
 Excellent communication and interpersonal skills with the ability to support users at all levels.
 </li>
 <li>
 Strong problem-solving skills, attention to detail, and ability to prioritize tasks in a fast-paced environment.
 </li>
 <li>
 Ability to work both independently and as part of a team, providing reliable and high-quality support.
 </li>
 </ul>
 
 
 
 
 
 Additional Skills (Preferred):
 
 
 
 
 
 <ul>
 <li>
 Ability to follow structured workflows and SLAs within ITSM environments.
 </li>
 <li>
 Experience with ITIL practices and incident management
 </li>
 <li>
 Experience utilizing Jira or other ITSM ticketing systems
 </li>
 <li>
 Experience using remote access tools
 </li>
 <li>
 Understanding of patch management
 </li>
 <li>
 Familiarity with backup/restore tools
 </li>
 <li>
 Knowledge of API integrations, SSO, automation workflows, and SaaS management
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 
 
 
 
 
 &bull; Work with one of the world&rsquo;s leading financial derivatives institutions.
 
 
 
 
 &bull; Competitive salary plus performance-based incentives.
 
 
 
 
 &bull; Access to a dynamic, international, and fast-growing environment.
 
 
 
 
 &bull; Strong opportunities for career progression within a global financial group.
 
 
 
 
 &bull; Be part of a business committed to innovation, excellence, and long-term growth.
 
 
 
 
 
 
 
 Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance
 
 
</div>

Senior IT Support Engineer

Imperial Group Pty Ltd

We&rsquo;re Hiring: IT Officer / Driver (Dual Role)We are looking for a reliable and versatile IT Officer who can also support the team as a Driver when required. This is a unique dual-role position suited for someone who is technically capable and flexible in handling operational tasks.Key Responsibilities:<ul><li>Manage and maintain IT systems, networks, and hardware</li><li>Provide technical support and troubleshoot issues</li><li>Handle software installations, updates, and data security</li><li>Support basic office IT infrastructure needs</li><li>Drive company staff or handle official errands as required</li><li>Ensure vehicle is well-maintained and comply with traffic regulations</li></ul>Requirements:<ul><li>Proven experience in IT support or a similar role</li><li>Mid knowledge of networking, hardware, and software systems</li><li>Valid UAE driving license with a clean driving record</li><li>Good communication skills in English (Arabic is a plus)</li><li>Responsible, flexible, and able to manage dual responsibilities</li></ul>This role is ideal for someone dependable, hands-on, and ready to contribute across both IT and operational functions.Job Types: Full-time, PermanentPay: Up to AED3,000.00 per monthApplication Question(s):<ul><li>Are you Happy to work both Job together ( IT &amp; Driver)? </li><li>You will be driving the team from Dubai to Abu Dhabi ( both ways ) twice per week . is it something you are confrontable with?</li><li>You will be driving the team from Abu Dhabi to Dubai ( both ways ) twice per week . is it something you are confrontable with?</li><li>what is your Expected Salary ?</li><li>what is your notice period ? ( in days)</li></ul>Work Location: In person

IT officer & Driver

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