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technical support specialist

Sentinel Business Centres

<p>IT Support Specialist</p><p>Business Centre experience is a plus.</p><p><b>Job Brief</b></p><p>We are looking for a proactive and detail-oriented <b>IT Specialist Assistant</b> to join our IT team and provide day-to-day technical support to employees and clients. In this role, you&rsquo;ll help troubleshoot hardware and software issues, manage user accounts, maintain systems, and contribute to IT initiatives that improve overall operational efficiency.</p><p>This position is ideal for someone who enjoys solving problems, working with people, friendly and ensuring that technology works reliably for all users.</p><p><b>Main Responsibilities</b></p><p>Your main responsibilities will include:</p><ul><li>Providing technical support and assistance to end-users, resolving hardware, software, and network-related issues promptly and effectively</li><li>Troubleshooting and diagnosing IT problems, identifying root causes, and implementing solutions to minimize downtime and disruptions</li><li>Installing, configuring, and maintaining computer systems, software, and peripherals to ensure optimal performance and security</li><li>Assisting with the setup and deployment of new devices, including computers, printers, and mobile devices</li><li>Managing user accounts and access permissions, ensuring data security and compliance with company policies</li><li>Responding to IT support tickets and inquiries via various channels, such as email, phone, or ticketing systems, and documenting solutions and resolutions</li><li>Providing training and guidance to end-users on IT tools, applications, and best practices to enhance their productivity and technical proficiency</li><li>Monitoring and maintaining IT inventory, including hardware and software licenses, and assisting with procurement as needed</li><li>Collaborating with the IT team to implement IT projects, upgrades, and system improvements, contributing to the overall efficiency of IT operations</li><li>Staying updated with the latest technology trends and advancements in IT support, continuously enhancing technical skills and knowledge</li></ul><p><b>Key Requirements</b></p><ul><li>You possess a Degree in Computer Science, Engineering, or a related field</li><li>You have prior experience in helpdesk or technical support</li><li>Proficiency with <b>Windows, macOS, and Linux environments</b></li><li>Experience with <b>remote desktop tools</b> (e.g., TeamViewer, AnyDesk, Remote Desktop) and <b>ticketing systems</b> (e.g., Zendesk, Freshservice, ServiceNow)</li><li>Familiarity with networking basics (IP addressing, VPNs, firewalls) and common business software (e.g., Microsoft 365, Google Workspace)</li><li>You possess strong <b>problem-solving and troubleshooting skills</b> with an eye for detail</li><li>You have excellent interpersonal and <b>communication skills</b>, with the ability to explain technical issues in plain language</li><li>You have a customer-focused attitude and willingness to support team members across departments</li><li>Ability to prioritize, manage multiple issues, and work independently or as part of a team</li></ul><p>Job Type: Full-time</p><p>Pay: AED3,000.00 - AED4,000.00 per month</p><p>Work Location: In person</p>

IT Specialist Assistant

Millennium Hotels and Resorts MEA

<div><p>As an IT Specialist, you will be a key member of the IT department, responsible for providing technical support and expertise to ensure the efficient operation of IT systems and infrastructure. Your role involves troubleshooting IT issues, maintaining hardware and software, and assisting colleagues with IT-related inquiries.</p><p><b>
Key Job Responsibilities:</b></p><ul><li><p>
Provide technical support to colleagues for IT hardware and software issues.</p></li><li><p>
Troubleshoot and resolve IT problems, escalating complex issues as needed.</p></li><li><p>
Assist in the maintenance and management of IT infrastructure and equipment.</p></li><li><p>
Install, configure, and update software applications and operating systems.</p></li><li><p>
Perform routine system checks, backups, and system updates.</p></li><li><p>
Maintain accurate records of IT equipment, licenses, and inventory.</p></li><li><p>
Collaborate with IT team members to implement security measures and protocols.</p></li><li><p>
Assist colleagues with IT-related inquiries and provide training as needed.</p></li><li><p>
Monitor IT systems for performance, security, and data integrity.</p></li><li><p>
Assist in IT projects, including system upgrades and technology deployments.</p></li><li><p>
Keep abreast of emerging technology trends and provide recommendations.</p></li><li><p>
Document IT processes, procedures, and technical guides.</p></li><li><p>
Assist in the evaluation and procurement of IT hardware and software.</p></li><li><p>
Support IT-related documentation and reporting requirements.</p></li><li><p>
Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests and colleagues, as well as contribute to environmental conservation.</p></li><li><p>
Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</p></li></ul></div><p></p>

IT Specialist - UAE National

Surbana Jurong Private Limited

<div><ul><li><p><b>A global multidisciplinary consultancy with 16,500+ professionals across 40+ countries</b></p></li><li><p><b>
Delivering world-class infrastructure, buildings, and environmental solutions</b></p></li><li><p><b>
Be a part of shaping our business and driving innovation initiatives.</b></p></li></ul><p></p><p><b><br>
About SJ Group</b>:</p><p>
Surbana Jurong Group is a global consulting engineering firm renowned for technical excellence across civil, structural, and specialist disciplines. We combine world‑class engineering, digital delivery, and collaborative culture to deliver high‑performance outcomes across the built environment. Our teams work across multi‑disciplinary infrastructure and complex urban development, with a strong focus on quality, innovation, and client partnership.</p><p></p><p><b><br>
About the role</b>:</p><p>
You provide <b>hands-on and remote technical support</b> to employees, resolving issues related to hardware, software, and basic network connectivity. The goal is simple: <b>minimize downtime and keep business operations running</b>.</p><p></p><p><b><br>
Key Responsibilities</b>:</p><p></p><ul><li><p>
Provide <b>technical support</b> for desktops, laptops, printers, and mobile devices</p></li><li><p>
Install, configure, and troubleshoot <b>Windows/macOS systems</b></p></li><li><p>
Support <b>applications</b> (Microsoft Office, Outlook, Teams, business apps)</p></li><li><p>
Handle <b>user account management</b> (Active Directory, password resets)</p></li><li><p>
Manage <b>hardware issues</b> (RAM, HDD/SSD, peripherals)</p></li><li><p>
Assist with <b>network issues</b> (Wi-Fi, VPN, LAN connectivity)</p></li><li><p>
Log and track issues in <b>ITSM tools</b> (ServiceNow, Jira, etc.)</p></li><li><p>
Perform <b>software installations, updates, and patching</b></p></li><li><p>
Support <b>onboarding/offboarding</b><b> users</b></p></li></ul><p></p><p><b><br>
Education &amp; Qualification Requirements</b>:</p><ul><li><p>
BS or Diploma or degree in <b>IT / Computer Science</b></p></li><li><p>
Certifications (optional but helpful): CompTIA A+ Microsoft (MCSA / Modern Desktop) ITIL Foundation</p></li></ul><p></p><p><b><br>
Why Join SJ Group</b>?</p><p>
Join a global, multidisciplinary consultancy shaping sustainable, people-centric environments across 40+ countries. Work with world-class teams and lead impactful landscape design across the region.</p><p></p><p><b><br>
All recruitment activities go through our internal Talent Acquisition Team, and currently, this role doesn't require agency input.</b></p><p></p><p><b><br>
Please do not forward resumes directly to SJ employees/managers; we do not accept unsolicited resumes and are not responsible for any associated fees.</b></p><p></p><p><b><br>
**Only shortlisted candidates will be notified**</b></p><p></p><p><br>
At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!</p></div>

Desktop Support Analyst

American School Of Dubai

<div><div><b>Position Overview:</b></div>
<div>
The Middle School &amp; High School Design and Innovation Technician is responsible for</div>
<div>
managing the technical operations of the Center for Design and Innovation for Public Purpose</div>
<div>
(CDIPP). They will work with teachers in the Middle School and High School divisions to support</div>
<div>
the classroom and activities as required, ensuring the safety of our students and learning</div>
<div>
spaces. The specialist must be agile, willing to learn emerging technologies, and capable of</div>
<div>
guiding students through the design thinking process</div>
<div>
<b>Primary Responsibilities:</b></div>
<ul><li>Help students refine design ideas and plans to ensure they align with the CDIPP</li></ul>
<div>
mandate for public purpose, impact, and material performance.</div>
<ul><li>Assist students and teachers in utilizing equipment, executing design prints, and</li></ul>
<div>
managing the end-to-end print request workflow.</div>
<ul><li>Teach students how to safely use equipment, basic hand tools, woodwork equipment,</li></ul>
<div>
and electronics (circuits and components) for their projects.</div>
<ul><li>Provide technical support for design and slicing software, including Lightburn, Fusion</li></ul>
<div>
360, Tinkercad, Inkscape, and Photoshop, and supervision of the Director of CDIPP</div>
<div>
Department Chair and the Design and Innovation teachers.</div>
<ul><li>Assist with department and CDIPP event planning (Example: Design Expo) and field</li></ul>
<div>
trips planning</div>
<ul><li>Assist and support with ordering, serving and replacement of supplies and materials</li></ul>
<div>
Inventory management, maintain supplies, equipment, and materials in support of</div>
<div>
educational programs.</div>
<ul><li>Liaise and communicate with vendors and service providers for program equipment</li></ul>
<div>
repair and supply needs.</div>
<ul><li>Participate in in-service training programs as assigned</li></ul>
<ul><li>Participate in the planning, implementation and execution of successful student</li></ul>
<div>
programs such as Advisory, Pursuits and Week Without Walls, including chaperoning</div>
<div>
related trips and activities</div><div><br>
</div><div><b>Knowledge, Skills, and Abilities:</b></div>
<ul><li>Ability to operate and calibrate specific equipment including BRM and Boxford laser</li></ul>
<div>
cutters, and Ultimaker, Bambu Lab, Prusa, and Creality 3D printers.</div>
<ul><li>Proficiency in CAD/CAM and vector design software such as Lightburn, Fusion 360,</li></ul>
<div>
Tinkercad, Inkscape, AutoCAD, and Photoshop.</div>
<ul><li>Hands-on skills in basic woodwork, fabrication, soldering, and the use of basic hand</li></ul>
<div>
tools.</div>
<ul><li>Ability to diagnose and repair electromechanical equipment issues to minimize</li></ul>
<div>
downtime.</div>
<ul><li>Proficiency in manual sketching and rapid prototyping to help students visualize design</li></ul>
<div>
plans.</div>
<ul><li>Maintain detailed logs of machine usage, maintenance schedules, and technical records.</li></ul><div><br>
</div><div></div><div><b>Schoolwide Responsibilities:</b></div>
<ul><li>Openly support and abide by all school policies and procedures</li></ul>
<div>
Model ASD Values in interactions with the school community</div>
<div>
Eager and willing to work in a collaborative team environment</div>
<div>
Demonstrate commitment to personal continuous professional growth and development</div>
<div>
Represent ASD with students, parents, colleagues, and broader school community in a</div>
<div>
professional manner</div>
<ul><li></li></ul>
<div>
Take on other duties as assigned by the immediate supervisor</div><div><br>
</div><div><b>Required Qualifications:</b></div>
<ul><li>Minimum of a technical diploma in a related field or equivalent</li></ul>
<ul><li>Excellent English communication skills (verbal and written)</li></ul>
<div>
 The ability to inspire children through education</div>
<div>
 Demonstrated experience in the safe use of power tools</div>
<div>
 Full understanding and support of the school's philosophy</div>
<div>
 Prior working experience in a design lab or Makerspace classroom in educational setting</div>
<div>
preferred</div><div><br>
</div><div><b>Preferred Qualifications:</b></div>
<ul><li>Bachelor degree in a related field</li></ul><div><br>
</div><div><b>Knowledge, Skills &amp; Abilities:</b></div>
<ul><li>An understanding of the principles of art, design and digital technologies</li></ul>
<div>
 Ability to establish priorities, take initiative and maintain a flexible schedule</div>
<div>
 Highly organized, detail-oriented and able to multitask and function in a highly dynamic,</div>
<div>
service-oriented working environment</div>
<ul><li>Ability to problem solve</li></ul>
<div>
 Demonstrate a commitment to personal continuous professional growth and development</div>
<div>
 Develop and maintain effective working relationshipsREVISED: 04/22/2026</div><div><br>
</div><div></div><div><b>Terms of Employment:</b></div>
<div>
This position is classified as a non-sponsored support staff position. General working hours are from 7:45 am - 3:45 pm, Monday through Thursday and 7:45 am - 12:45 pm (on site) &amp; 2:30 pm - 3:45 pm (remote/flexible) on Fridays. In some cases, flexibility with work hours is requested to meet the needs of the role.</div><div><br>
</div><div><i>Friday is considered as a full working day for employees and the school reserves the right to </i><i>schedule afternoon meetings and/or events where the employee&rsquo;s presence is required. </i><i>Employees should plan to be available and ready to respond to work-related requests on Friday </i><i>afternoons unless an approved leave of absence has been applied for and approved through </i><i>the usual and customary leave request process in advance. Any absence on a Friday will be</i></div>
<div>
<i>considered a full-day absence.</i></div><div><br>
</div><div>ASD employees are responsible for safeguarding and promoting the welfare of students. All employees agree to abide by all child protection policies and procedures, and agree to participate in all child protection training as mandated by the School as a condition of employment.</div><div><br>
</div><div>Criminal background checks will be conducted on all candidates prior to confirmation of employment.</div></div>

Middle School & High School Design & Innovation Technician

Ceenex Global LLC

<p><b>Role Overview</b></p><p>The L1 Desktop Support Engineer provides first-level technical support to end users by diagnosing and resolving hardware, software, and network issues. This role acts as the initial point of contact for IT-related concerns and ensures smooth day-to-day operations.</p><p><b>Key Responsibilities</b></p><ul><li>Provide <b>first-line support</b> for desktops, laptops, printers, and peripheral devices</li><li>Respond to IT support tickets, calls, and emails in a timely manner</li><li>Install, configure, and troubleshoot:</li><li>Operating systems (Windows, macOS basic support)</li><li>Office applications (MS Office, Outlook, Teams, etc.)</li><li>Diagnose and resolve <b>hardware and software issues</b></li><li>Assist with <b>user account management</b> (password resets, access issues, Active Directory basics)</li><li>Support <b>network connectivity issues</b> (LAN/Wi-Fi, VPN basic troubleshooting)</li><li>Set up and configure new systems for employees</li><li>Maintain IT asset inventory and documentation</li><li>Escalate complex issues to L2/L3 teams when necessary</li></ul><p><b>Required Skills</b></p><ul><li>Basic knowledge of:</li><li>Windows OS (Windows 10/11)</li><li>Microsoft Office Suite</li><li>Networking fundamentals (IP, DNS, DHCP)</li><li>Familiarity with ticketing tools (e.g., ServiceNow, Jira, Freshservice)</li><li>Understanding of Active Directory (basic user management)</li><li>Good troubleshooting and problem-solving skills</li><li>Strong communication and customer service skills</li></ul><p><b>Preferred Skills (Nice to Have)</b></p><ul><li>Basic knowledge of:</li><li>macOS or Linux</li><li>Remote desktop tools</li><li>Antivirus and endpoint security tools</li><li>IT certifications such as:</li><li>CompTIA A+</li><li>ITIL Foundation</li></ul><p><b>Experience</b></p><ul><li>0&ndash;2 years of experience in IT support / helpdesk / desktop support</li><li>Freshers with relevant training or certifications can also apply</li></ul><p><b>Education</b></p><ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or related field (or equivalent experience)</li></ul><p>Job Type: Full-time</p><p>Pay: AED3,000.00 - AED3,500.00 per month</p><p>Work Location: In person</p>

L1 Desktop Support Engineer

ABDUL QAYYYM CORNER LLC

<p>Job Title: <b>E-Commerce Specialist</b></p><p>Company: Modern Time Middle East LLC</p><p>Location: Dubai, UAE</p><p><b>Job Overview:</b></p><p>Modern Time Middle East LLC is seeking an E-commerce Specialist with strong Shopify expertise and an IT background to manage and optimize our online business operations. The candidate will ensure smooth website performance, resolve technical issues, and implement digital solutions to enhance customer experience.</p><p><b>Key Responsibilities:</b></p><p>* Manage and maintain the Shopify platform, including product uploads, pricing, and stock updates.</p><p>* Monitor and troubleshoot technical issues to ensure seamless website functionality.</p><p>* Work with IT tools and integrations (payment gateways, shipping, CRM, plugins).</p><p>* Optimize website speed, security, and user experience.</p><p>* Analyse web traffic and sales data to support business decisions.</p><p>* Coordinate with marketing on digital campaigns and SEO improvements.</p><p><b>Requirements:</b></p><p>* Minimun 2 years of experience.</p><p>* Proven Shopify experience (store management, backend, and apps).</p><p>* Strong IT understanding (web troubleshooting, integrations, technical support).</p><p>* Knowledge of SEO, Google Analytics, and digital marketing tools is a plus.</p><p>* Bachelors in IT, Computer Science, or related field preferred.</p><p>* Previous UAE e-commerce or retail industry experience is an advantage.</p><p><b>We Offer:</b></p><p>* AED 3,500 &ndash; 4,500 (based on experience).</p><p>* Career growth in a dynamic retail and e-commerce company.</p><p>* Professional and supportive work environment.</p><p>Interested candidates can send their CV to this number: +971 56 682 2188</p><p>Job Types: Full-time, Permanent</p><p>Pay: From AED3,500.00 per month</p><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>E- COMMERCE: 2 years (Preferred)</li></ul><p>Language:</p><ul><li>English (Preferred)</li></ul><p>Work Location: In person</p>

E-commerce Specialist

N.R. Doshi and Partners, Public Accountants

<p><b>The Role</b><br/>As a Transfer Pricing Specialist, you will support the firm&rsquo;s TP and Corporate Tax advisory practice by assisting with TP planning, benchmarking, documentation, and regulatory compliance. You will work closely with internal teams and clients on cross-border tax matters, ensuring compliance with OECD Transfer Pricing Guidelines and UAE Corporate Tax regulations.<b>Key Responsibilities</b></p><p>Execute preparation of Transfer Pricing documentation, including Local Files, Master Files, and TP Study Reports, in accordance with OECD Guidelines and UAE Corporate Tax regulations</p><p>Perform benchmarking analysis and economic research to support Transfer Pricing policies and compliance requirements</p><p>Support senior team members in Transfer Pricing advisory assignments and cross-border transaction analysis</p><p>Assist in preparation and submission of TP disclosures, declarations, and regulatory filings, ensuring timely and accurate compliance</p><p>Conduct technical research on UAE Corporate Tax, Transfer Pricing regulations, and international tax developments to support advisory engagements</p><p>Support analysis of VAT and Corporate Tax implications on cross-border and intra-GCC transactions</p><p>Assist in responding to tax authority queries, Transfer Pricing reviews, and audit-related matters</p><p>Contribute to client alerts, technical updates, and knowledge publications prepared by the tax team</p><p>Provide technical execution support to internal teams and senior advisors on TP documentation, compliance, and policy implementation</p><p>Where required, review preliminary work prepared by junior team members to ensure accuracy and consistency before senior review</p><p><b>Ideal Candidate</b><br/>3&ndash;5 years of experience in Transfer Pricing, International Tax, or Corporate Tax within a consulting or professional services firm<br/>Strong understanding of OECD Transfer Pricing Guidelines and UAE Corporate Tax framework<br/>Experience in TP documentation, benchmarking analysis, and cross-border transaction advisory<br/>Bachelor&rsquo;s degree in Accounting, Finance, Taxation, or Economics (Master&rsquo;s or professional qualification is an advantage)<br/>Strong analytical and research capabilities<br/>Excellent written and verbal communication skills<br/>Ability to manage multiple assignments and meet tight deadlines</p><p><b>What We Offer</b><br/>Competitive compensation package<br/>Exposure to complex international tax and TP engagements<br/>Collaborative and growth-oriented work environment<br/>Continuous professional development and training opportunities<br/>Employment visa and benefits as per UAE labor law<br/>Group Health Insurance<br/>Opportunities to contribute to technical publications and thought leadership</p><p><b>Interested in Joining Our Transfer Pricing Practice?</b><br/>Send your CV to hrd@nrdoshi.ae<br/>Subject: Application &ndash; Transfer Pricing Specialist | NR Doshi &amp; Partners</p><p>Join a firm committed to technical excellence, client impact, and international tax expertise.</p><p>Job Type: Full-time</p><p>Pay: AED7,000.00 - AED8,000.00 per month</p><p>Application Question(s):</p><ul><li>what is your present salary</li><li>How many years of experience you have in bench marking ?</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>Transfer pricing : 2 years (Preferred)</li></ul><p>Language:</p><ul><li>English, Hindi (Preferred)</li></ul><p>License/Certification:</p><ul><li>CA / ACCA/CMA membership certificate (Preferred)</li></ul><p>Location:</p><ul><li>Dubai (Preferred)</li></ul><p>Work Location: On the road</p>

Transfer Pricing Executive

Explore 1566+ Technical support specialist in Dubai this May. Find roles across top companies and apply now to boost your career.