assistant manager customer support

service engineer

technical support specialist

Cognizant

<div>
 Skills for Data Management Specialist: Senior Associate, Manager
 
 
 
 Key Responsibilities
 
 
 
 Collaborate with stakeholders to gather and translate data needs into detailed technical specifications.
 
 
 Act as a data product owner&mdash;helping define, prioritize, and release data services and assets.
 
 
 Define data and metadata requirements, including naming standards, master data elements, and business rules.
 
 
 Perform data discovery, profiling, and statistical analysis to assess completeness, accuracy, and conformity.
 
 
 Create, document, and maintain data process maps, integration flows, and data models.
 
 
 Address data discrepancies by conducting root-cause analysis and coordinating remediation.
 
 
 Assist in automating data pipelines, feeds, and interfaces across systems including cloud environments like AWS.
 
 
 Support end-to-end delivery of data products, partnering with Data Engineers and analysts.
 
 
 
 Domain Knowledge
 
 
 
 Consumer or Business Lending or Wealth Management.
 
 
 
 Soft Skills
 
 
 
 Communication: Excellent verbal and written communication.
 
 
 Problem-Solving: Strong analytical and problem-solving capabilities, attention to detail.
 
 
 Interpersonal Skills: Self-directed yet collaborative project orientation; ability to work cross-functionally.
 
 
 Technology Skills
 
 
 Advanced SQL skills across enterprise-level DBMS (e.g., Redshift, Oracle, SQL Server) and Python scripting.
 
 
 Familiarity with data governance, metadata management, and automation best practices.
 
 
 Mandatory Attributes: Knowledge of Agile methodologies and data product life cycle practices.
</div>

Data Management BA

Deloitte

<div>
 
 Summary
 
 
 
 
 Position Summary
 
 
 
 
 Senior Consultant (Project Support) &ndash; Application Management Service (AMS)
 
 
 
 The need for ongoing support and optimization of legal technology solutions is more critical than ever, empowering legal departments to maximize the value of their investments and ensure continuous improvement in service delivery. If you are passionate about enabling legal transformation through proactive application management and enjoy collaborating with dedicated professionals to help organizations achieve operational excellence, we invite you to join our team. Apply now!
 
 
 
 What You&rsquo;ll Do
 
 
 
 Our Legal Business Services Contract Lifecycle Management (CLM) practice is expanding its Application Managed Services team. As a CLM AMS Senior Project Support, you will take a leadership role in supporting, enhancing, and optimizing clients&rsquo; CLM technology solutions. You will be instrumental in providing exceptional support and driving ongoing enhancements for our clients&rsquo; mission-critical applications, proactively contributing to the success of their transformation initiatives.
 
 
 You will collaborate with cross-functional teams to resolve incidents, address service requests, and proactively identify opportunities for process optimization. Your responsibilities will include troubleshooting technical issues, managing client communications, and ensuring service level agreements (SLAs) are met or exceeded. This position requires strong analytical skills, a customer-centric mindset, and the ability to thrive in a fast-paced, dynamic environment.
 
 
 As a CLM AMS Senior Project Support, you will contribute to the growth and success of Deloitte Tax LLP in a variety of ways, including:
 
 
 
 Client Management
 
 
 
 <ul>
 <li>
 Serve as a primary point of contact for clients, building strong relationships and understanding their business needs, gaps in the current delivered system, and proposing innovative solutions/workarounds to build new enhancements.
 </li>
 <li>
 Effectively coordinate weekly governance calls with clients, providing timely status reports/dashboards on incidents, enhancements, and/or upgrades.
 </li>
 <li>
 Answer questions about the features and capabilities of our product.
 
 
 </li>
 </ul>
 
 Delivery
 
 
 
 <ul>
 <li>
 Lead day-to-day support and management of CLM applications, overseeing incident management, root cause analysis, and resolution of complex technical and functional issues.
 </li>
 <li>
 Design, configure, and implement changes or upgrades to CLM platforms (e.g., Icertis, Conga, DocuSign CLM, Agiloft), ensuring alignment with client requirements and best practices.
 </li>
 <li>
 Develop and execute comprehensive test plans for system changes, enhancements, and new releases; ensure quality assurance and risk mitigation.
 
 
 </li>
 </ul>
 
 Solutions
 
 
 
 <ul>
 <li>
 Identify opportunities for process optimization and automation within CLM systems, driving continuous improvement initiatives.
 </li>
 <li>
 Propose innovative solutions/workarounds for client needs and system gaps.
 </li>
 <li>
 Stay abreast of industry trends, emerging technologies, and regulatory changes relevant to contract management and tax compliance.
 
 
 </li>
 </ul>
 
 Support
 
 
 
 <ul>
 <li>
 Create and maintain detailed documentation of processes, configurations, and solutions for knowledge management and client reference.
 
 
 </li>
 </ul>
 
 Project Management
 
 
 
 <ul>
 <li>
 Effectively coordinate weekly governance calls with clients and provide timely status reports/dashboards.
 </li>
 <li>
 Develop and execute comprehensive test plans for system changes, enhancements, and new releases; ensure quality assurance and risk mitigation.
 
 
 </li>
 </ul>
 
 Cross Functional Teaming
 
 
 
 <ul>
 <li>
 Collaborate with clients and internal teams to address business needs and system enhancements.
 
 
 </li>
 </ul>
 
 People Development
 
 
 
 <ul>
 <li>
 Mentor Consultants and junior team members, fostering knowledge sharing and skill development.
 </li>
 <li>
 Lead user training and adoption initiatives, including the development of training materials and delivery of workshops or sessions.
 
 
 </li>
 </ul>
 
 Business Development
 
 
 
 <ul>
 <li>
 Identifying client needs for additional services or enhancements.
 
 
 </li>
 </ul>
 
 The team
 
 
 
 At Deloitte Tax LLP, our Legal Business Services group within the Tax Technology Consulting (TTC) practice helps legal departments pursue a streamlined, transparent, and efficient legal function that enhances the core responsibilities of operations, contracting, compliance, reporting and planning, while also positioning Deloitte as a strategic business advisor for the digital era. We specialize in advising legal departments and can effectively address a corporate legal function&rsquo;s unique needs, requirements and obligations. As legal operations and contracting specialists, we help clients make appropriate operations and technology choices. Our team, the largest of its type, offers the necessary combination of skills, methodology and practical experience to help clients with contract lifecycle management, legal entity management, and legal operations services.
 
 
 Deloitte TTC-LBS professionals are aligned across our global network of member firms to support our clients&rsquo; objectives and address their challenges. Our team&rsquo;s multi-disciplinary approach combines technical and technology skillsets, enabling greater impact and efficiency within our client&rsquo;s organization. TTC&rsquo;s Legal Business Services team helps clients with operating model evaluation, roadmap development for a desired future state, data management solutions, automation opportunities, contract lifecycle management, legal entity management, and legal operating models. Learn more about Deloitte Legal Business Services.
 
 
 
 Qualifications
 
 
 
 
 Required:
 
 
 
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, Business, or a related field.
 </li>
 <li>
 4+ years of experience in CLM system configuration, application management, system support, or technology consulting, with a focus on CLM or related platforms (e.g., Icertis, Conga, DocuSign CLM, Agiloft, etc.).
 </li>
 <li>
 Trained and certified on one or more platforms -
 </li>
 <ul>
 <li>
 Icertis CLM Platform (Ex. Icertis certified ICI Administrator, Icertis certified Functional Professional)
 </li>
 <li>
 DocuSign Platform (Ex. Certified DocuSign CLM Administrator, Certified DocuSign CLM Workflow Developer, Certified DocuSign CLM Implementation Consultant)
 </li>
 <li>
 Sirion Platform (Sirion L1, L2, L3 Certified, Sirion Certified CLM Specialist)
 </li>
 <li>
 Demonstrated experience leading or managing application support teams or projects.
 </li>
 <li>
 Deep understanding of customer support processes and CRM/SaaS platforms. Ability to follow defined processes
 </li>
 <li>
 Strong problem-solving and analytical skills, with the ability to resolve complex technical and functional issues.
 </li>
 <li>
 In-depth knowledge of contract management processes and terminology.
 </li>
 <li>
 Excellent client-facing, verbal, and written communication skills.
 </li>
 <li>
 Ability to manage multiple priorities and work effectively in a fast-paced, team-oriented environment.
 </li>
 <li>
 Willingness to work in shifts and travel on demand
 
 
 </li>
 </ul>
 
 Preferred:
 
 
 
 <ul>
 <li>
 Experience supporting legal teams or procurement teams with contract management
 </li>
 <li>
 Experience in working large-scale AMS or CLM projects and process improvement initiatives.
 </li>
 <li>
 Experience in Customer Support or professional services in client-facing environment.
 </li>
 <li>
 Project management certification (e.g., PMP, Agile) or process improvement experience (e.g., Lean, Six Sigma), IT service management (e.g. ITIL)
 
 
 </li>
 </ul>
 
 Our purpose
 
 
 
 Deloitte&rsquo;s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
 
 
 
 Our people and culture
 
 
 
 Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients&rsquo; most complex challenges. This makes Deloitte one of the most rewarding places to work.
 
 
 
 Professional development
 
 
 
 At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
 
 
 
 Benefits To Help You Thrive
 
 
 
 At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially&mdash;and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
 
 
 
 Recruiting tips
 
 
 
 From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
 
 
 Requisition code: 318200
</div>

Senior Consultant - Tax-TTC- Application Management Services (AMS) - Hyderabad/Bengaluru/Gurugram/Pune/Chennai/Mumbai/Kolkata

<div>
 
 Summary
 
 
 
 
 Position Summary
 
 
 
 
 Senior Consultant Tax Technology Consulting - Sirion - CLM
 
 
 
 The role of technology in legal functions is growing exponentially and allowing legal departments to transform how they improve their processes, increase efficiencies and transform the future of legal services delivery. If you are someone who thrives in navigating the growing legal transformation through a technology lens and partnering with passionate professionals to help companies achieve their objectives; then we would like to get to know you. Apply now!
 
 
 
 What You&rsquo;ll Do
 
 
 
 As a Senior Consultant in Deloitte&rsquo;s Legal Business Services function, you will be a part of a team that provides an integrated approach to technology implementations, automation, data wrangling and document extraction and data management and analytics that help legal departments maximize the strategic value to the organization. You will deliver services for companies that streamline their process and increase efficiency, leveraging numerous applications.
 
 
 This is a unique opportunity for you to join a team as it expands and help us position Deloitte as the clear legal technology leader.
 
 
 As a Legal Business Services Senior Consultant, you will contribute to the growth and success of Deloitte Tax LLP in a variety of way, including:
 
 
 <ul>
 <li>
 Client Management : Participate in the day-to-day interactions with client&rsquo;s project team members and Deloitte project leadership members.
 </li>
 <li>
 Delivery : Work with a team to optimize tax and legal processes, leveraging technology to align tax and legal software with the clients&rsquo; specific requirements and goals.
 </li>
 <li>
 Solutions: Work with a team to develop and leverage automation and innovative solutions to aid in the efficiency of tax and legal departments.
 </li>
 <li>
 Support : Provide training and software support around day-to-day activities, related to processes and various technologies or situational changes.
 </li>
 <li>
 Project Management : Assist with project management tasks, such as creating workplans, tracking budgeted time to actual hours incurred, writing status reports, and actively participating in status calls.
 </li>
 <li>
 Cross Functional Teaming : Understand and articulate the broader practice and Deloitte overall. Maintain relationships and serve clients holistically.
 </li>
 <li>
 People Development : Participate in the development of team members.
 </li>
 <li>
 Business Development : Participate in and contribute to pursuit teams.
 
 
 </li>
 </ul>
 
 The team
 
 
 
 At Deloitte Tax LLP, our Legal Business Services (LBS) practice helps legal departments pursue a streamlined, transparent, and efficient legal function that enhances the core responsibilities of operations, contracting, compliance, reporting and planning, while also positioning Deloitte as a strategic business advisor for the digital era. We specialize in advising legal departments and can effectively address a corporate legal function&rsquo;s unique needs, requirements and obligations. As legal operations and contracting specialists, we help clients make appropriate operations and technology choices. Our team, the largest of its type, offers the necessary combination of skills, methodology and practical experience to help clients with contract lifecycle management, legal entity management, and legal operations services.
 
 
 Deloitte LBS professionals are aligned across our global network of member firms to support our clients&rsquo; objectives and address their challenges. Our team&rsquo;s multi-disciplinary approach combines technical and technology skillsets, enabling greater impact and efficiency within our client&rsquo;s organization. LBS helps clients with operating model evaluation, roadmap development for a desired future state, data management solutions, automation opportunities, contract lifecycle management, legal entity management, and legal operating models. Learn more about Deloitte Legal Business Services.
 
 
 
 Qualifications
 
 
 
 
 Required:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Law, Information Technology, Computer Science, or a related field.
 </li>
 <li>
 6+ years of experience in CLM platform implementation, business process consulting, or technology advisory, with hands-on exposure to one or more leading CLM solutions (e.g., Icertis, DocuSign, Ironclad, SirionLabs, Conga, Agiloft, etc.).
 </li>
 <li>
 Trained and certified on Sirion Platform (Sirion L1, L2, L3 trained &amp; Certified, Sirion Certified CLM Specialist), At least 1-2 years of Sirion implementation experience for Global organizations.
 </li>
 <li>
 Demonstrated experience leading end-to-end CLM implementation projects, including facilitating client workshops, conducting stakeholder interviews, process mapping, solution designing, configuration, testing, deployment, and post-go-live support.
 </li>
 <li>
 Proven ability to manage project teams, coordinate deliverables, and mentor junior consultants.
 </li>
 <li>
 Experience with system integrations within CLM platforms (e.g., SSO, eSignature, ServiceNow, Salesforce)
 </li>
 <li>
 In-depth knowledge of contract management processes, template rationalization, playbook creation, and process harmonization.
 </li>
 <li>
 Experience implementing and driving value from advanced AI modules, including agentic and autonomous capabilities, within major CLM platforms.
 </li>
 <li>
 Familiarity with vendor selection processes, including RFP/RFI development, evaluation criteria, and comparative analysis of CLM platforms.
 </li>
 <li>
 Strong analytical and problem-solving skills, with the ability to resolve complex business and technical challenges and develop innovative solutions.
 </li>
 <li>
 Excellent client-facing, verbal, and written communication skills, including experience presenting to executive stakeholders.
 </li>
 <li>
 Strong project management and organizational skills, with a relentless focus on quality and timely delivery of work products.
 </li>
 <li>
 Ability to work collaboratively within a matrixed, multi-disciplinary team and across multiple time zones.
 </li>
 <li>
 Ability to perform job responsibilities within a hybrid work model that requires professionals to co-locate in person 2-3 days per week in respective office locations.
 </li>
 <li>
 Willingness to travel for client engagements as required.
 
 
 </li>
 </ul>
 
 Preferred:
 
 
 
 <ul>
 <li>
 Experience supporting legal teams or procurement teams with contract management
 </li>
 <li>
 Experience with document extraction tools, data wrangling tools such as Alteryx, and visualization/BI tools such as Power BI, Tableau or QlikView and others
 </li>
 <li>
 One of the following active accreditations obtained, in process, or willing and able to obtain:
 </li>
 <li>
 Licensed CPA in state of practice/primary office if eligible to sit for the CPA
 </li>
 <li>
 If not CPA eligible:
 </li>
 <ul>
 <li>
 Licensed Attorney (or foreign equivalent)
 </li>
 <li>
 Enrolled Agent
 </li>
 <li>
 PMP (Project Management Certification)
 </li>
 <li>
 Contract &amp; Commercial Management (CCM) Certification Program
 </li>
 <li>
 Certified Financial Analyst (CFA)
 </li>
 <li>
 PMI Agile Certified Practitioner (Project Management Institute-ACP)
 </li>
 <li>
 Certified Change Management Professional (CCMP)
 </li>
 <li>
 Certified Business Analysis Professional (CBAP)
 </li>
 <li>
 Procurement/Legal Procurement or SAS&reg; Certified Data Scientist
 </li>
 <li>
 Paralegal Certification with a 4-year degree
 </li>
 <li>
 Technical Certifications:
 </li>
 <ul>
 <li>
 Six Sigma (Black Belt and Green Belt)
 </li>
 <li>
 Microsoft Certified Solutions Developer (MCSD) Contract &amp; Commercial Management (CCM) Certification Program, PMI Agile Certified Practitioner (Project Management Institute-ACP)
 </li>
 <li>
 Certified Systems Engineering Professional (CSEP)
 </li>
 <li>
 The Information Systems Security
 </li>
 <li>
 Architecture Professional (CISSP-ISSAP)
 </li>
 <li>
 Certified Change Management Professional (CCMP) or SAS&reg; Certified Data Scientist
 </li>
 <li>
 DocuSign (Workflow Manager, E-signature, CLM, etc.)
 </li>
 <li>
 iCertis
 </li>
 <li>
 Onit Product Suite (Level 2 and above)
 </li>
 <li>
 Conga CLM
 </li>
 <li>
 Agiloft
 </li>
 <li>
 Sirion Labs
 </li>
 <li>
 Kira
 </li>
 <li>
 Thomson Reuters (Legal Tracker, High Q, or Contract Express),
 </li>
 <li>
 Wolters Kluwer Passport (Passport Legal Spend and Matter Management),
 </li>
 <li>
 Mitratech Team Connect and TAP
 
 </li>
 </ul>
 </ul>
 </ul>
 
 Our purpose
 
 
 
 Deloitte&rsquo;s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
 
 
 
 Our people and culture
 
 
 
 Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients&rsquo; most complex challenges. This makes Deloitte one of the most rewarding places to work.
 
 
 
 Professional development
 
 
 
 At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
 
 
 
 Benefits To Help You Thrive
 
 
 
 At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially&mdash;and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
 
 
 
 Recruiting tips
 
 
 
 From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
 
 
 Requisition code: 318197
</div>

Senior Consultant - Tax-TTC- Sirion - Hyderabad/Bengaluru/Gurugram/Pune/Chennai/Mumbai/Kolkata

PepsiCo

<div>
 
 Overview
 
 
 
 This is a position in the Digital Employee Experience Team. The ideal candidate will be a detail-oriented, forward-thinking Business Analyst passionate about understanding business needs, translating them into actionable technical requirements, and contributing to the evolution of our employee experience platforms, digital content management, and optimization.
 
 
 
 Responsibilities
 
 
 
 Business Analysis &amp; Requirements Management
 
 
 <ul>
 <li>
 Engage with business stakeholders to understand needs, pain points, and improvement opportunities for the Knowledge Management and EC Pro modules.
 </li>
 <li>
 Translate business requirements into clear, detailed user stories, including acceptance criteria.
 </li>
 <li>
 Conduct and coordinate User Acceptance Testing (UAT) for all development stories prior to deployment.
 </li>
 <li>
 Analyse feedback, issues, and enhancement requests received from users and convert them into actionable stories or bug tickets.
 
 
 </li>
 </ul>
 Agile Delivery &amp; Collaboration:
 
 
 <ul>
 <li>
 Partner with the Scrum Master and development team to prioritise user stories for each sprint cycle.
 </li>
 <li>
 Support ongoing backlog refinement, ensuring stories are well-defined, estimated, and aligned with project goals.
 </li>
 <li>
 Monitor and manage the issues and requests queue, ensuring timely triage, resolution, and communication.
 </li>
 <li>
 Work closely with cross-functional teams to understand mutual impacts of upcoming changes on their processes and to assess how their initiatives affect our modules.
 
 
 </li>
 </ul>
 Cross functional collaboration:
 
 
 <ul>
 <li>
 Collaborate with Training and Communications specialists to support the creation of clear and timely communication materials regarding product changes, enhancements, and upcoming releases.
 </li>
 <li>
 Support change management activities by ensuring stakeholders understand the value, impact, and functionality of new features.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Technical &amp; Functional Skills
 </li>
 <li>
 5-7 years of experience as a Business Analyst, preferably in a ServiceNow environment.
 </li>
 <li>
 Familiarity with ServiceNow Knowledge Management and Employee Center Pro (or related HR/ITSM modules).
 </li>
 <li>
 Strong understanding of Agile delivery methodologies, backlog management, and sprint planning.
 </li>
 <li>
 Ability to write high-quality user stories, acceptance criteria, and process documentation.
 </li>
 <li>
 Experience performing UAT, including test planning, execution, and defect management.
 </li>
 <li>
 Analytical &amp; Professional Skills
 </li>
 <li>
 Excellent analytical and problem-solving abilities, with the capacity to break down complex issues into actionable tasks.
 </li>
 <li>
 Ability to translate business needs into technical concepts and vice versa.
 </li>
 <li>
 Strong communication and stakeholder management skills across technical and non-technical audiences.
 </li>
 <li>
 Highly organised, with the ability to manage multiple priorities and maintain attention to detail.
 </li>
 <li>
 Preferred Experience (Good to Have)
 </li>
 <li>
 Prior exposure to Knowledge-Centered Service (KCS) practices.
 </li>
 <li>
 Experience working with global or cross-functional teams.
 </li>
 <li>
 Basic understanding of ServiceNow administration or configuration.
 </li>
 </ul>
</div>

Manager - Content Management

Anblicks

<div>
 
 
 Product Manager &ndash; (Cloud Platforms)
 
 
 
 
 
 
 Position Overview
 
 
 
 We are seeking a highly skilled and motivated Product Manager to lead the deployment, management, and growth of our identity resolution software within cloud platforms and marketplaces. The successful candidate will be responsible for defining product strategy and roadmaps, driving execution with cross-functional teams, and ensuring successful delivery of cloud-native SaaS products.
 
 
 This role requires a combination of strategic vision, technical understanding of cloud ecosystems, and strong execution skills. A background in marketing technology, identity, or data-driven SaaS products is strongly preferred.
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Product Strategy &amp; Roadmap
 
 
 <ul>
 <li>
 Define and own the
 
 product vision, strategy, and roadmap
 
 for identity resolution software in cloud platforms.
 </li>
 <li>
 Prioritize initiatives based on customer needs, business value, and technical feasibility.
 </li>
 <li>
 Conduct market research, competitive analysis, and customer discovery to inform product direction.
 </li>
 </ul>
 
 
 Product Development &amp; Execution
 
 
 <ul>
 <li>
 Drive 0&rarr;1 builds of products in major cloud platforms and marketplaces.
 </li>
 <li>
 Oversee the product creation, operationalization, and scaling of SaaS products in cloud environments.
 </li>
 <li>
 Partner closely with engineering, architecture, and operations teams to deliver high-quality releases on time and within scope.
 </li>
 <li>
 Maintain and continuously improve existing products to ensure reliability, scalability, and client satisfaction.
 </li>
 </ul>
 
 
 Go-to-Market &amp; Customer Engagement
 
 
 <ul>
 <li>
 Collaborate with marketing and sales teams to define product positioning, pricing, and go-to-market strategies.
 </li>
 <li>
 Create and maintain client-facing documentation, marketing collateral, and internal training materials.
 </li>
 <li>
 Provide sales support for strategic deals, including product demonstrations and technical validation.
 </li>
 </ul>
 
 
 Cross-Functional Leadership
 
 
 <ul>
 <li>
 Partner directly with cloud platform providers to resolve technical issues, request enhancements, and strengthen joint go-to-market initiatives.
 </li>
 <li>
 Act as the voice of the customer, translating customer feedback into actionable requirements.
 </li>
 <li>
 Align stakeholders across engineering, sales, marketing, and client services to ensure successful product delivery and adoption.
 </li>
 </ul>
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 5+ years of product management experience, preferably in SaaS and cloud-based environments.
 </li>
 <li>
 Proven experience building and launching cloud-native products (AWS, GCP, Databricks, Snowflake or other cloud platforms).
 </li>
 <li>
 Familiarity with cloud marketplaces and SaaS go-to-market motions.
 </li>
 <li>
 Strong knowledge of product management frameworks including roadmap definition, backlog prioritization, and lifecycle management.
 </li>
 <li>
 Experience collaborating with engineering teams on technical product delivery.
 </li>
 <li>
 Excellent written and verbal communication skills, with the ability to create technical documentation as well as marketing collateral.
 </li>
 <li>
 Background in identity resolution, data platforms, or marketing technology is highly desirable.
 </li>
 </ul>
</div>

Product Manager

KPMG India

<div>
 
 KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada.
 
 
 KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused, and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment.
 
 
 
 
 
 
 Job Title: Quantexa Business Analyst
 
 
 
 
 Experience:
 
 9&ndash;13 Years
 
 
 
 Location:
 
 Hyderabad
 
 
 
 
 
 Role Overview
 
 
 
 We are looking for an experienced
 
 Quantexa Business Analyst
 
 who can bridge business requirements with technical implementation for Quantexa-based solutions. The ideal candidate will have strong knowledge of
 
 Quantexa concepts
 
 , hands-on experience in
 
 entity resolution
 
 ,
 
 compounds
 
 , and
 
 records
 
 , and the ability to translate client needs into actionable technical specifications.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 
 Business Analysis &amp; Requirement Gathering
 
 </li>
 <li>
 Work closely with clients to understand business objectives and translate them into Quantexa solution requirements.
 </li>
 <li>
 Document functional specifications, workflows, and data mapping for Quantexa implementations.
 </li>
 <li>
 
 Quantexa Technical Understanding
 
 </li>
 <li>
 Deep understanding of
 
 Quantexa platform concepts
 
 such as:
 </li>
 <li>
 
 Entity Resolution
 
 &ndash; linking disparate data sources to create unified entities.
 </li>
 <li>
 
 Compounds
 
 &ndash; grouping related entities for contextual analysis.
 </li>
 <li>
 
 Records
 
 &ndash; managing and structuring raw data for Quantexa ingestion.
 </li>
 <li>
 Collaborate with technical teams to ensure accurate configuration and deployment.
 </li>
 <li>
 
 Solution Design &amp; Validation
 
 </li>
 <li>
 Define data models, entity resolution rules, and compound structures based on client use cases.
 </li>
 <li>
 Validate Quantexa outputs against business requirements and ensure data quality.
 </li>
 <li>
 
 Client Interaction &amp; Stakeholder Management
 
 </li>
 <li>
 Act as the primary liaison between business stakeholders and technical teams.
 </li>
 <li>
 Conduct workshops, demos, and training sessions for clients on Quantexa functionalities.
 </li>
 <li>
 
 Documentation &amp; Reporting
 
 </li>
 <li>
 Prepare detailed documentation for business processes, technical workflows, and solution architecture.
 </li>
 <li>
 Provide regular status updates and reports to stakeholders.
 </li>
 </ul>
 
 
 
 
 
 Mandatory Skills
 
 
 <ul>
 <li>
 Strong experience as a
 
 Business Analyst
 
 in
 
 Quantexa implementations
 
 .
 </li>
 <li>
 In-depth knowledge of
 
 Quantexa technical concepts
 
 (Entity Resolution, Compounds, Records).
 </li>
 <li>
 Ability to map business requirements to Quantexa configuration and data models.
 </li>
 <li>
 Excellent communication and stakeholder management skills.
 </li>
 <li>
 Experience working with
 
 data-driven projects
 
 in domains like
 
 financial crime, fraud detection, or risk analytics
 
 .
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills
 
 
 <ul>
 <li>
 
 Quantexa BA Certification
 
 </li>
 <li>
 Familiarity with
 
 data engineering concepts
 
 ,
 
 ETL processes
 
 , and
 
 cloud platforms
 
 (AWS/Azure/GCP).
 </li>
 <li>
 Exposure to
 
 graph analytics
 
 and
 
 data integration
 
 .
 </li>
 </ul>
 
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Information Technology, or related field.
 </li>
 </ul>
 
 
 
 
 
 Soft Skills
 
 
 <ul>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Ability to work in a fast-paced, client-facing environment.
 </li>
 <li>
 Excellent documentation and presentation skills.
 </li>
 </ul>
 
 
 
 
 KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you
 
 
 
</div>

Quantexa Business Analyst

Hitachi Digital Services

<div>
 
 Our Company
 
 
 
 We&rsquo;re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We&rsquo;re crucial to the company&rsquo;s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market.
 
 
 Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole.
 
 
 Imagine the sheer breadth of talent it takes to unleash a digital future. We don&rsquo;t expect you to &lsquo;fit&rsquo; every requirement &ndash; your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.
 
 
 
 The Role
 
 
 
 We are looking for a highly organized and detail-oriented Specialist, HR Shared Services to join our team in India. This role is critical in providing prompt, accurate, and consistent HR support to our employees. The ideal candidate will primarily manage the end-to-end onboarding process for new hires and efficiently resolve employee inquiries through our ticketing system.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Employee Onboarding Management
 </li>
 <ul>
 <li>
 Manage the complete pre-boarding and onboarding lifecycle for new employees in India.
 </li>
 <li>
 Ensure timely collection, verification, and processing of all required new hire documentation (e.g., identity proof, education certificates, background check forms).
 </li>
 <li>
 Coordinate with internal teams (e.g., IT, Payroll, Facilities) to ensure a seamless Day 1 experience, including system access, equipment setup, and workspace readiness.
 </li>
 <li>
 Conduct HR-related induction and orientation sessions, explaining company policies, benefits, and HR processes.
 </li>
 <li>
 Maintain accurate and up-to-date employee records in the HRIS (Human Resources Information System).
 </li>
 </ul>
 <li>
 HR Ticket Handling and Query Resolution
 </li>
 <ul>
 <li>
 Serve as the first point of contact for HR-related queries from employees, managers, and external partners via the HR Shared Services ticketing system.
 </li>
 <li>
 Efficiently manage and resolve a high volume of tickets related to various HR topics, including policies, standard operating procedures (SOPs), benefits, and data changes.
 </li>
 <li>
 Ensure all tickets are logged, categorized, tracked, and resolved within established Service Level Agreements (SLAs).
 </li>
 <li>
 Escalate complex or specialized issues to the appropriate HR Centers of Excellence (CoE) or other departments, ensuring a smooth handoff and follow-up.
 </li>
 <li>
 Contribute to the continuous improvement of the knowledge base by documenting resolutions and frequently asked questions (FAQs).
 </li>
 </ul>
 <li>
 Compliance and Audit Support
 </li>
 <ul>
 <li>
 Ensure strict compliance with all local Indian labor laws and company policies during the onboarding and record-keeping processes.
 </li>
 <li>
 Support internal and external HR audits by providing necessary documentation and data.
 
 </li>
 </ul>
 </ul>
 
 What You&rsquo;ll Bring
 
 
 
 <ul>
 <li>
 3&ndash;4 years of experience in an HR role, with a focus on onboarding and compliance in large employee organizations (at least 3000 employees)
 </li>
 <li>
 Bachelor's degree in Human Resources Management or a related field.
 </li>
 <li>
 Strong knowledge of statutory labor laws and regulations.
 </li>
 <li>
 Proficient in HRIS and other relevant software.
 </li>
 <li>
 Excellent communication, interpersonal, and organizational skills.
 </li>
 <li>
 Ability to work independently and as part of a team.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Master's degree in Human Resources Management or a related field.
 </li>
 <li>
 Experience in a fast-paced, high-growth environment.
 </li>
 <li>
 Familiarity with HR best practices and trends.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 We&rsquo;re a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We&rsquo;re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you&rsquo;re not just another employee; you&rsquo;re part of a tradition of excellence and a community working towards creating a digital future.
 
 
 
 Fostering innovation through diverse perspectives
 
 
 
 Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.
 
 
 We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.
 
 
 
 How We Look After You
 
 
 
 We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We&rsquo;re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We&rsquo;re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you&rsquo;ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
 
 
 
 We&rsquo;re proud to say we&rsquo;re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status
 
 
 or any other protected characteristic.
 
 Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
 
 
</div>

HR Operations Specialist

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