customer support officer Jobs in Rawalpindi

customer support officer

customer support representative Jobs in Rawalpindi

customer support representative

desktop support engineer Jobs in Rawalpindi

desktop support engineer

it support consultant (part-time / on-demand) Jobs in Rawalpindi

it support consultant (part-time / on-demand)

it support engineer

technical support specialist

Cloud Rexpo Pvt. Ltd.

Job Title: IT Support Specialist Location: Bahria Town Phase 7, Rawalpindi Shift: On-site, Day (9:30 AM &ndash; 6:30 PM)We are seeking a skilled and proactive IT Support Specialist to join our branch office. This role involves providing comprehensive IT support to our in-house employees, clients, and departmental teams. The ideal candidate will have hands-on experience with server management, Active Directory, dialer support, PFSense firewall, NVR/camera systems, networking, and hardware troubleshooting. Strong English communication skills and the ability to collaborate effectively with both Head Office and Branch IT teams are required.Key Responsibilities:<ul><li>Server Management: Install, configure, and maintain in-house servers; monitor performance.</li><li>Active Directory: Manage user accounts, group policies, and troubleshoot related issues.</li><li>Dialer Support: Provide client-end support and ensure dialer functionality.</li><li>Firewall Management: Configure and monitor PFSense firewall; implement security protocols.</li><li>NVR and Camera Systems: Install/maintain NVR and surveillance systems.</li><li>Networking: Configure and troubleshoot routers, switches, and Wi-Fi.</li><li>Technical Support: Provide Level 1 support to employees and clients.</li><li>Collaboration: Coordinate IT strategies between branch and head office teams.</li><li>Branch IT Operations: Ensure smooth IT functionality for the branch office.</li></ul>Qualifications:<ul><li>Proven experience in IT support and systems administration.</li><li>Strong knowledge of servers, Active Directory, networking, and firewalls.</li><li>Proficiency with PFSense and NVR systems.</li><li>Excellent troubleshooting and problem-solving abilities.</li><li>Fluent English (verbal &amp; written).</li><li>Customer-focused approach with teamwork skills.</li></ul>Preferred Skills:<ul><li>Relevant certifications (Microsoft, Cisco, Linux).</li><li>Experience supporting international clients.</li><li>Knowledge of latest IT security practices.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthExperience:<ul><li>IT support and Systems Administration: 2 years (Required)</li><li>servers, Active Directory, networking, and firewalls: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

IT Support Specialist

Omega/Naseem Medical Billing & Collection Services

We are Hiring: Desktop Support EngineerFull-Time | Night Shift | Minimum 2+ Year Experience RequiredQualification: Minimum BachelorLocation: RawalpindiKey Responsibilities:&middot; Troubleshoot hardware, software, and network-related issues.&middot; Install, configure, and maintain desktop systems and applications.&middot; Ensure system security and perform regular updates/backups.&middot; Provide timely technical support to end-users (in person &amp; remote).&middot; Maintain IT inventory and documentation of technical issues.&middot; Assist in setting up new workstations, printers, and office network devices.Job Type: Full-timeWork Location: In personExpected Start Date: 01/11/2025

Desktop Support Engineer

SOURCE CODE ACADEMIA

Technical Support Executive &ndash; Student Management DepartmentSourceCode AcademiaPosition OverviewWe&rsquo;re looking for a proactive, tech-savvy Technical Support Executive to handle student queries, coordinate across departments, and ensure smooth day-to-day operations within the Student Management Department. You&rsquo;ll be the bridge between students, academic staff, and internal teams, making sure every issue is understood, tracked, and resolved quickly.Key Responsibilities1. Student Query Handling &amp; Support<ul><li>Respond to student queries through WhatsApp, email, calls, and the LMS/portal.</li><li>Troubleshoot technical issues related to login, courses, assignments, dashboards, and app use.</li><li>Provide step-by-step guidance to students in resolving simple tech issues.</li><li>Escalate complex issues to the relevant department/team when needed.</li></ul>2. Coordination &amp; Communication<ul><li>Act as the communication link between Student Management, Academic, IT, and Operations departments.</li><li>Track open issues and follow up until closure.</li><li>Ensure all relevant updates are communicated promptly to students and internal staff.</li><li>Maintain proper documentation of resolved and unresolved cases.</li></ul>3. Portal / LMS / Dashboard Support<ul><li>Assist students with navigation of the SourceCode LMS.</li><li>Coordinate with IT for bug reports, feature requests, and performance issues.</li><li>Monitor the portal for recurring errors and prepare weekly reports.</li></ul>4. Data Management<ul><li>Maintain accurate daily logs of student issues, resolutions, and follow-ups.</li><li>Update attendance, enrollment, performance reports, and system notifications (when required).</li><li>Conduct basic data checks to ensure records are correct and updated.</li></ul>5. Operational Support<ul><li>Support onboarding of new students (account creation, orientation, etc.).</li><li>Help organize departmental workflows, meetings, reminders, and alignment tasks.</li><li>Assist in implementing new SOPs, system updates, and support processes.</li></ul>Skills &amp; RequirementsMust-Have<ul><li>Strong communication skills (clear, polite, and quick).</li><li>Basic tech troubleshooting skills.</li><li>Ability to multitask and manage time efficiently.</li><li>Problem-solving mindset with a &ldquo;get it done&rdquo; attitude.</li><li>Familiarity with LMS or CRM systems (training will be provided).</li></ul>Good-to-Have<ul><li>Prior experience in student support, customer service, or coordination roles.</li><li>Understanding of educational platforms or online academies.</li><li>Basic Excel/Google Sheets knowledge.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs120,000.00 per monthWork Location: In person

Technical Support Executive – Student Management Department

Think Higher Consultants

We are looking for a Customer Service and IT Officer to join our team. The ideal candidate will provide administrative support to ensure smooth office operations, including coordinating activities, managing correspondence, and supporting the team with clerical tasks. The role requires strong communication skills, proficiency in MS Word, and a minimum of two years of relevant experience.Roles &amp; Responsibilities:<ul><li>Provide general administrative and clerical support such as mailing, scanning, and copying documents.</li><li>Take regular follow-ups from clients and ensure timely communication and response to their queries.</li><li>Prepare, manage, and file official documents and reports using MS Word.</li><li>Assist in the planning and execution of office activities, meetings, and events.</li><li>Handle incoming calls, emails, and other communications professionally and promptly.</li><li>Maintain accurate records of office expenses, client interactions, and other important documentation.</li><li>Support team members in day-to-day tasks, including managing appointments, schedules, and travel arrangements.</li><li>Manage office supplies and inventory, ensuring that the office is stocked with necessary materials.</li><li>Coordinate with vendors and service providers for office maintenance and supplies.</li><li>Assist in the preparation of reports and presentations for management.</li><li>Provide technical support to staff for hardware, software, and network issues.</li></ul>Skills and Experience:<ul><li>Bachelor&rsquo;s degree in computer science, Information Technology, or related field.</li><li>Minimum 2 years of experience in a similar IT support or IT administration role.</li><li>Strong understanding of computer systems, networks, and troubleshooting techniques.</li><li>Proficiency in Windows and/or Linux environments.</li><li>Experience with Office 365, antivirus, backup solutions, and IT security tools.</li><li>Familiarity with network devices (routers, switches, firewalls) is a plus.</li><li>Good communication, problem-solving, and time management skills.</li><li>Ability to work independently and as part of a team.</li><li>Monitor and maintain computer systems, servers, and networks.</li><li>Troubleshoot system and network problems, diagnosing and solving hardware/software faults.</li><li>Install, configure, and maintain software and hardware systems.</li><li>Ensure data security, backups, and recovery procedures are in place and functioning.</li><li>Manage user accounts, permissions, and access control.</li><li>Assist in implementing and maintaining IT policies and procedures.</li><li>Coordinate with external vendors for repairs, purchases, and support when required.</li><li>Keep inventory of hardware and software assets.</li><li>Stay up to date with the latest technological trends and tools relevant to the organization&rsquo;s needs.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs65,000.00 per monthWork Location: In person

CS and IT Officer

Creative Code Hub

We are looking for a skilled SEO Specialist to join our team and drive strong organic growth across our digital platforms. In this role, you will analyze search trends, identify high-value keywords, and optimize content to improve visibility and traffic. You will work closely with our marketing and content teams to ensure all pages follow best SEO practices and deliver measurable results.As our SEO specialist, you will be responsible for monitoring keyword rankings, performing competitor analysis, and identifying opportunities to increase authority through strategic link-building. You&rsquo;ll manage on-page and off-page SEO efforts, audit websites for technical issues, and implement improvements that enhance overall site performance. Your expertise will directly impact our long-term SEO strategy and organic success.Requirements: &ndash; Proven experience as an SEO Specialist or similar role &ndash; Strong keyword research skills (Ahrefs, SEMrush, Google Keyword Planner) &ndash; Ability to track and analyze keyword rankings &ndash; Understanding of backlink acquisition strategies and link-building best practices &ndash; Familiarity with on-page, off-page, and technical SEO &ndash; Experience with Google Analytics, Search Console, and SEO auditing tools &ndash; Knowledge of competitor analysis and SEO reporting &ndash; Strong communication, analytical, and problem-solving skillsWe look forward to hearing from you!Job Type: Full-timePay: Rs30.00 - Rs60,000.00 per monthWork Location: In person

SEO Specialist

Eraxon IT Solutions

Position: SEO SpecialistTiming: Night Shift (8 PM - 5AM) (onsite)Experience: 2 - 3 Years (industrial experience)Eraxon is seeking a talented and results-oriented SEO Specialist to plan, execute, and manage SEO strategies across multiple projects. The ideal candidate will have a strong command of keyword research, on-page/off-page optimization, technical SEO audits, and GEO (Generative Engine Optimization) . You will be responsible for boosting organic traffic, improving keyword rankings, and ensuring all digital assets align with best SEO standards.Key Responsibilities<ul><li>Optimize website elements including content, titles, meta descriptions, URLs, images, and internal linking.</li><li>Develop and implement strong on-page and off-page SEO strategies to increase organic visibility.</li><li>Perform regular SEO audits to identify technical issues; collaborate with developers for fixes.</li><li>Monitor performance using Google Analytics, Google Search Console, SEMrush, Ahrefs, Moz, and other SEO tools.</li><li>Execute ethical and high-quality link-building campaigns.</li><li>Stay updated with the latest Google algorithm updates and SEO best practices.</li><li>Prepare clear and detailed SEO performance reports, ranking updates, and growth insights.</li><li>Work with content writers/designers to ensure all content meets SEO standards and supports ranking goals.</li><li>Analyze competitors and identify new organic growth opportunities across GEO markets.</li></ul>Requirements<ul><li>Proven work experience as an SEO Specialist / SEO Expert (agency experience is a plus).</li><li>Strong understanding of search engine algorithms, ranking factors, and technical SEO.</li><li>Expertise with SEO tools such as SEMrush, Ahrefs, Moz, Screaming Frog, Google Analytics, GSC, etc.</li><li>Practical knowledge of on-page SEO, off-page SEO, and technical optimization.</li><li>Experience working with WordPress or similar CMS platforms.</li><li>Analytical mindset with strong troubleshooting skills.</li><li>Excellent communication and reporting abilities.</li><li>Ability to work independently and collaborate with cross-functional teams.</li></ul>Location:Eraxon IT Solutions, 2nd Floor, al-sheik Plaza, Near shell pump, Adyala Rd, RawalpindiSee us on Google Mapshttps://maps.app.goo.gl/TRWiFBpZkC22NpiF9Job Type: Full-timePay: Rs30,000.00 - Rs80,000.00 per monthExperience:<ul><li>Industry: 2 years (Preferred)</li></ul>Location:<ul><li>Rawalpindi Adyala Road (Preferred)</li></ul>Work Location: In person

CodeWorx Developers (Private) Limited

About the RoleWe are looking for an experienced SEO Specialist who can plan, implement, and manage complete SEO strategies for websites across different industries. The ideal candidate should have a strong command of Technical SEO, On-Page, Off-Page, Keyword Research, Competitor Analysis, and Content Strategy with proven results in improving rankings and organic traffic.Key Responsibilities: SEO Strategy &amp; Execution<ul><li>Develop and implement comprehensive SEO strategies for multiple websites.</li><li>Conduct keyword research using industry tools (SEMrush, Ahrefs, Google Keyword Planner, Moz, etc.).</li><li>Perform competitor analysis and identify new growth opportunities.</li></ul>Technical SEO<ul><li>Conduct website audits (crawl issues, indexing, sitemaps, page speed, core web vitals).</li><li>Fix technical issues (broken links, redirects, schema markup, robots.txt, etc.).</li><li>Optimize website structure for better search engine visibility.</li></ul>Content Optimization &amp; Writing<ul><li>Create and optimize SEO-friendly content (blogs, landing pages, website copy, meta tags).</li><li>Collaborate with writers/designers to ensure content meets SEO quality standards.</li><li>Plan and execute content strategy for targeted keywords.</li></ul>Off-Page SEO<ul><li>Execute link-building campaigns (guest posting, outreach, citations, PR links).</li><li>Manage high-quality backlinks and monitor toxicity.</li><li>Improve domain authority through ethical SEO practices.</li></ul>Tracking &amp; Reporting<ul><li>Monitor SEO performance using Google Analytics, Search Console, and ranking tools.</li><li>Prepare weekly/monthly SEO performance reports.</li><li>Adjust strategies based on data-driven insights.</li></ul>Required Skills &amp; Expertise:<ul><li>Strong knowledge of On-page, Off-page, and Technical SEO.</li><li>Hands-on experience with SEO tools: Ahrefs, SEMrush, Google Analytics, Search Console, Screaming Frog, etc.</li><li>Strong writing and content optimization skills.</li><li>Ability to conduct and present SEO audits.</li><li>Understanding of WordPress &amp; basic HTML/CSS is a plus.</li><li>Ability to work independently and deliver measurable results.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Marketing, IT, Computer Science, or relevant field.</li><li>2&ndash;4+ years of professional SEO experience.</li><li>Proven track record of ranking keywords and boosting organic traffic.</li></ul>How to Apply: Send your resume and portfolio (SEO results, ranking screenshots, website samples) to: careers@codeworxdevelopers.com Subject: SEO Specialist &ndash; Your NameJob Type: Full-timePay: Rs60,000.00 - Rs900,001.00 per monthWork Location: In person

SEO Specialist – Full Time (On-site)

Explore 250+ Technical support specialist in Rawalpindi this December. Find roles across top companies and apply now to boost your career.

250 technical support specialist jobs IN Rawalpindi

IT Support Specialist

Desktop Support Engineer

Technical Support Executive – Student Management Department

CS and IT Officer

SEO Specialist

SEO Specialist

SEO Specialist – Full Time (On-site)