customer service representative Jobs in Dubai

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MyDoctor Healthcare LLC

Job Title: Telecaller &ndash; Healthcare SectorLocation: Dubai Experience Required: Minimum 1 year in telecalling within the healthcare industry Education: Bachelor's degree or equivalent preferred Availability: Immediate joiners preferred Shift: Day or Rotational (12-hour shift)Job Summary:We are seeking an experienced and service-oriented Telecaller for the healthcare sector to manage patient interactions over the phone. The ideal candidate will have prior experience in hospital or clinic-based telecalling and will be responsible for appointment scheduling, follow-ups, and patient support through effective communication.Key Responsibilities:<ul><li>Make outbound calls to patients for appointment reminders, follow-ups, and feedback.</li><li>Answer inbound calls from patients related to services, doctor availability, test reports, or billing.</li><li>Provide clear information about healthcare services, consultations, and procedures.</li><li>Coordinate with doctors, front desk, and medical staff to ensure smooth patient flow and communication.</li><li>Maintain and update patient records, call logs, and follow-up notes.</li><li>Address patient concerns with empathy and professionalism; escalate when needed.</li><li>Assist in basic clerical tasks related to calls and patient communication.</li></ul>Candidate Requirements:<ul><li>Minimum 1 year of experience in telecalling or patient communication in a hospital, clinic, or diagnostic lab.</li><li>Strong communication skills in English and local/regional languages.</li><li>Excellent telephone manners and ability to handle patient queries calmly.</li><li>Familiarity with healthcare systems, appointment software, or hospital workflow.</li><li>Basic knowledge of MS Office and data entry tools.</li><li>Compassionate, patient-focused, and professional attitude.</li></ul>Note:Only candidates with prior telecalling experience in the healthcare sector will be considered.Job Type: Full-timePay: AED4,500.00 - AED6,500.00 per monthApplication Question(s):<ul><li>Are you available on an immediate basis?</li></ul>Experience:<ul><li>Healthcare: 1 year (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Tele caller (Healthcar sector)

Marriott International

POSITION SUMMARY
<div>
Essential Functions
<ul>
<li>To supervise the day to day operation of the laundry and uniform room sections.</li>
<li>To check the quality of processed guest laundry and dry cleaning work to ensure optimum quality of work.</li>
<li>Supervise cleanliness of laundry and uniform room areas and its equipment.</li>
<li>Ensure that proper maintenance is done on all laundry and uniform room section.</li>
<li>Supervise appearance and good manners of staff during the operation.</li>
<li>Eliminate work hazards to personnel, check on safety and fire regulation.</li>
<li>Ensure that washing formulas, methods and procedures are obtained.</li>
<li>Ensure regular appraisal of staff performance.</li>
<li>Responsible for rotating staff within all sections of the laundry for covering all jobs.</li>
<li>Responsible for the training of the new employees.</li>
</ul>
</div>
<div>
<ul>
<li>Responsible for ongoing on the job training within the department.</li>
<li>Capable of doing the work of any worker within the department in case of shorts or busy periods.</li>
<li>To record the daily production reports for the laundry supervisor for the monthly production report.</li>
<li>To maintain an adequate stock of chemicals for the laundry operation.</li>
<li>The ability to transfer personnel from one section to another and when needed.</li>
<li>To handle telephone calls professionally and courteously with a helpful attitude to the guest and staff.</li>
<li>The ability to respond properly to any hotel emergency or safety situation.</li>
<li>To be able to post all laundry charges to Micros.</li>
<li>Any other duties as assigned by the Laundry Supervisor.</li>
</ul>
</div>

Laundry Shift Leader

Classy Home Real Estate

Telecaller – Key Responsibilities (Real Estate)

Make outbound calls to potential clients to promote property listings

Handle inbound inquiries and provide property details

Generate leads and schedule site visits or appointments

Maintain and update client database

Follow up with prospects to support the sales team

Meet daily/weekly call and lead targets

Provide excellent customer service and maintain client relationships

Telecaller

Vice keeper - TIDYHILL

Location: Dubai, UAEEmployment Type: Full-time (6 days/week)Schedule: 9 hours/day including 1-hour break (rotating AM/PM shifts)Company Overview: TadBeer Center operates under Vicekeeper Group, a Dubai-based ecosystem providing domestic staffing, training, and visa services under MOHRE authorization. The center focuses on professional domestic worker placement, training, and legal documentation through high service standards and digital transformation.Learn more: https://vicekeeper.com/Role Summary:We are looking for a professional and customer-oriented Receptionist to be the first point of contact at our Dubai office. The Receptionist will manage front-desk operations, welcome and assist walk-in clients, coordinate with the operations team, and ensure a smooth client experience. The role combines traditional reception duties with customer service responsibilities to support Vicekeeper&rsquo;s high service standards.Key Responsibilities:<ul><li>Greet and welcome walk-in clients, creating a professional and friendly first impression.</li><li>Answer, screen, and direct phone calls, emails, and inquiries efficiently.</li><li>Manage front-desk operations including visitor logs, appointments, and scheduling.</li><li>Handle incoming/outgoing mail, deliveries, and courier services.</li><li>Provide information about Vicekeeper services and guide clients through available options.</li><li>Prepare and process service agreements/contracts accurately.</li><li>Coordinate with the operations team to match clients with appropriate workers.</li><li>Ensure payments, documentation, and office records are handled accurately.</li><li>Maintain and update customer information in the CRM with strict confidentiality.</li><li>Follow up with clients to ensure satisfaction and resolve issues when needed.</li><li>Keep the reception and waiting area clean, organized, and welcoming.</li><li>Support general administrative and office tasks as required.</li></ul>Qualifications &amp; Skills:<ul><li>Fluency in English. ( Arabic is a plus)</li><li>Minimum 2 years experience as a receptionist or Front Desk Officer, with a strong background in customer service.</li><li>Strong command of English (spoken and written); additional languages are an advantage.</li><li>Professional appearance and excellent interpersonal skills.</li><li>Proven ability to manage multiple tasks with strong organisational and time-management skills.</li><li>Confident communicator with polite telephone and in-person etiquette.</li><li>Comfortable handling contracts, office systems, and basic administrative processes.</li><li>Positive, proactive attitude with a focus on client satisfaction.</li></ul>Job Type: Full-time

Receptionist ( Tadbeer Experience)

insuringu.ae

Position Overview:We are seeking proactive and results-driven individuals to join our team as Telemarketing Executives/Lead Generation Executives. In this role, you will be responsible for reaching out to potential leads via phone calls and emails from our extensive database. Your primary objective will be to generate high-quality leads for our sales team, targeting both companies and individuals with their insurance needs.Key Responsibilities:&#9679; Utilize phone calls and emails to engage with leads from our database.&#9679; Identify and qualify potential leads through effective communication and active listening.&#9679; Build rapport with prospects and nurture relationships to facilitate lead conversion.&#9679; Maintain accurate and up-to-date records of lead interactions and status updates in our CRM system.&#9679; Collaborate closely with the sales team to ensure seamless handover of qualified leads.*Requirements:&#9679; Previous experience in telemarketing, lead generation, or sales is preferred but not mandatory.&#9679; Excellent English verbal communication skills.&#9679; Strong interpersonal skills with the ability to build rapport quickly.&#9679; Self-motivated with a proactive approach to achieving targets.&#9679; Ability to work effectively both independently and as part of a team.&#9679; Familiarity with CRM software is a plus.&#9679; A positive attitude and a willingness to learn and grow in a fast-paced environment.Benefits:&#9679; Competitive salary with performance-based incentives.&#9679; Comprehensive training and ongoing support to enhance your skills.&#9679; Opportunities for career advancement and professional development.&#9679; A vibrant and inclusive work culture that values teamwork and collaboration.If you are passionate about making a meaningful impact and thrive in a dynamic and challenging environment, we encourage you to apply for this exciting opportunity. Join us in shaping the future of insurance solutions!How to Apply:Please submit your resume along with a cover letter outlining your relevant experience and why you are interested in this position to services@insuringu.ae. We look forward to hearing from you!we are an equal opportunity employer and welcomes applicants from diverse backgrounds.Job Type: Full-timePay: AED 3,000 &ndash; AED4,000 per monthJob Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

RICHMAN ADVISORY

Job Title: TelecallerCompany Name: Richman Mortgage BrokersWork Hours: Monday to SaturdayJob Type: Full-time, Permanent, Office-basedPay: AED 2,500.00 - AED 3,500.00 per monthAddress: 501, Crystal Tower, Business Bay, Dubai, UAEJob Description:Richman Mortgage Brokers is seeking a highly motivated and customer-focused Telecaller to join our dynamic team. As a Telecaller, you will play a pivotal role in connecting with potential clients, generating leads, and promoting our mortgage solutions. This is an excellent opportunity for individuals with strong communication skills who are eager to excel in a fast-paced environment.Key Responsibilities:<ul><li>Make outbound calls to potential clients to introduce mortgage products and services.</li><li>Handle inbound inquiries and provide detailed information about our offerings.</li><li>Build and maintain a positive relationship with clients through excellent communication and follow-ups.</li><li>Identify customer needs and recommend suitable mortgage products.</li><li>Collaborate with the sales team to ensure seamless handover of leads.</li><li>Maintain a professional and courteous manner during all interactions.</li><li>Stay updated on mortgage market trends, products, and competitor offerings.</li></ul>Qualifications and Skills:<ul><li>Experience: Prior experience in telecalling, sales, or customer service is preferred but not mandatory.</li><li>Communication Skills: Excellent verbal communication skills in English. Fluency in additional languages is a plus.</li><li>Customer Orientation: Strong ability to understand and address client needs effectively.</li><li>Organization: Exceptional time management and multitasking abilities.</li><li>Attitude: Self-motivated, goal-oriented, and enthusiastic.</li></ul>Benefits:<ul><li>Competitive salary package (AED 2,500.00 - AED 3,500.00 per month).</li><li>Opportunity for performance-based incentives, including bonuses for exceeding targets.</li><li>Comprehensive training to develop your skills and industry knowledge.</li><li>Supportive and professional work environment.</li><li>Career growth opportunities within the organization.</li><li>Paid annual leave and public holidays.</li><li>Health insurance coverage.</li></ul>Join Richman Mortgage Brokers and be a part of a team committed to delivering exceptional customer service and tailored mortgage solutions. Apply today to make a difference in our clients&rsquo; financial journeys!Job Types: Full-time, Permanent, FresherPay: AED2,500.00 - AED3,500.00 per month

Econz IT Services Pvt Ltd

<div><div>Profile Overview: </div> </div> <div> <div> We are seeking a motivated Telecaller for our Dubai region on a 1-year contract (part-time) basis. The role is ideal for individuals looking for flexible working hours and an opportunity to earn additional income while supporting our sales and customer engagement efforts. </div> </div> <div> <div> Key Responsibilities:: </div> </div> <div> <div> <ul> <li>Handle inbound and outbound calls professionally. </li> <li>Promote company services and solutions to potential customers. </li> <li>Maintain call logs, customer databases, and follow-up records. </li> <li>Support the sales team in lead generation and customer engagement. </li> <li>Provide accurate information and resolve customer queries. </li> </ul> </div> </div> <div> <div> General: </div> </div> <div> <div> Requirements: <ul> <li>Strong communication skills in English (Arabic is a plus). </li> <li>Prior experience in telecalling/inside sales/customer support is preferred. </li> <li>Based in Dubai with a valid Own/ Spouse/Dependent Visa. </li> <li>Flexible to work 4 hours/day. </li> <li>Good interpersonal and persuasion skills.</li></ul> </div> </div> <div> <div> <div></div></div></div>

Explore 314+ Telephone worker in Dubai this November. Find roles across top companies and apply now to boost your career.

314 telephone worker jobs IN Dubai

Tele caller (Healthcar sector)

Laundry Shift Leader

Telecaller

Receptionist ( Tadbeer Experience)

Telecaller

Telecaller

Telecaller