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customer service representative Jobs in Dubai

customer service representative

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telephone worker

AJ & Bros World Wide Realestate LLC

Role Overview:We are seeking an energetic, articulate, and highly motivated Real Estate Telecaller to join our property sales team. In this role, you will be the first point of contact for potential property buyers, sellers, and investors. Your primary responsibility is to convert raw marketing leads and cold databases into highly qualified appointments for our senior Property Consultants.To excel in this role, you must be a great conversationalist, quick on your feet to counter objections, and genuinely interested in learning the local property market landscape.Key Responsibilities:<ul><li>Lead Qualification: Conduct high-volume outbound calls to potential clients (leads from property portals like Property Finder/Zillow, social media ads, and databases) to understand their property requirements, budget, timeline, and preferred locations.</li><li>Pitching Projects: Present compelling overviews of our current residential/commercial listings, off-plan projects, and exclusive investment opportunities.</li><li>Appointment Setting: Successfully schedule face-to-face meetings, site visits, or Zoom consultations between qualified prospects and our senior Real Estate Agents.</li><li>Database Nurturing: Follow up regularly with cold or dormant leads in the database, keeping them updated on new project launches, price drops, or market trends.</li><li>CRM Management: Maintain meticulous logs of all call outcomes, client preferences, and follow-up schedules within the company CRM.</li><li>Market Awareness: Stay updated on basic real estate trends to speak confidently with investors.</li></ul>Qualifications &amp; Skills:<ul><li>Experience: Minimum 1&ndash;2 years of experience as a Telecaller, Telesales Agent, or Customer Service Executive. Direct experience in Real Estate, Banking, or Insurance is highly preferred.</li><li>Communication: Exceptional verbal and written communication skills. Must be confident, professional, and persuasive over the phone.</li><li>Language: Fluency in English is required. Turkish , Spanish speakers are a plus</li><li>Skills &amp; Competencies: * Objection Handling: Ability to handle common real estate objections.</li><li>Active Listening: Diagnosing a client's actual lifestyle or investment needs rather than just reading a script.</li><li>Tech Savvy: Familiarity with Real Estate CRMs (e.g., Property Finder, PIXXI).</li></ul>What We Offer:Competitive base salary - to be discussed during interview.High-quality lead generation support (no running out of people to call).In-depth training on property market dynamics, project details, and advanced sales psychology.How to Apply:<ul><li>Interested candidates may send their CV/resume to info@ajandbros.com</li></ul>Job Types: Full-time, ContractWork Location: In person

Telecaller

Karst Landscapes LLC

The Camp Boss is responsible for the overall management of the labor camp, ensuring proper accommodation, welfare, discipline, safety, housekeeping, and efficient coordination of manpower and company resources. The role also includes monitoring company materials at site, maintaining records, and supporting project operations.Qualifications<ul><li>Minimum high school diploma or equivalent; diploma or bachelor's degree is an advantage.</li><li>At least 3&ndash;5 years of experience as a Camp Boss, Camp Supervisor, or similar role in construction, oil &amp; gas, or industrial projects.</li><li>Experience in managing large numbers of laborers and camp operations.</li><li>Knowledge of labor camp administration, health, safety, and hygiene standards.</li><li>Experience in handling company materials, tools, and site inventory.</li><li>Good leadership, communication, and problem-solving skills.</li><li>Ability to maintain accurate records and prepare reports.</li><li>Ability to work under pressure and coordinate with multiple departments.</li><li>Valid driving license (preferred).</li></ul>Key Responsibilities:<ul><li>Supervise the daily operations of the labor camp and ensure a clean, safe, and organized environment.</li><li>Manage accommodation allocation, room inspections, and labor welfare.</li><li>Maintain discipline among workers and ensure compliance with company rules and regulations.</li><li>Coordinate transportation and attendance of workers to and from project sites.</li><li>Monitor and control company materials, tools, equipment, and consumables at the site.</li><li>Maintain inventory records and report shortages, damages, or losses.</li><li>Coordinate with project managers, site engineers, HR, procurement, and logistics departments.</li><li>Ensure proper housekeeping and maintenance of camp facilities.</li><li>Report maintenance issues related to electrical, plumbing, HVAC, and civil works.</li><li>Ensure compliance with health, safety, and environmental (HSE) regulations.</li><li>Handle worker grievances and resolve day-to-day camp-related issues.</li><li>Prepare daily, weekly, and monthly reports on camp occupancy, manpower, and material status.</li><li>Conduct regular inspections of camp facilities and site storage areas.</li><li>Safeguard company assets and prevent misuse or theft of materials and equipment.</li></ul>Work Location: In person

Camp Boss

Dubai Careers - A Smart Dubai Initiative

<div>
 
 Job Description
 
 
 
 
 Job Purpose
 
 
 
 Drive railway safety certification and regulation across the Emirate. Execute governance, inspections, license evaluations, and judicial enforcement. Embed safety in work practices. Strengthen processes using approved legislation and benchmarks. Provide incident feedback and expertise for emerging transport modes.
 
 
 
 Roles And Responsibilities
 
 
 
 
 Strategy
 
 
 
 <ul>
 <li>
 Execute governance of safety activities for licensing and monitoring in line with railway legislation.
 </li>
 <li>
 Develop processes for railway safety certification and regulation compliant with approved legislations and policies.
 </li>
 <li>
 Implement certification and regulation processes considering international best practices, standards, and benchmarks.
 
 
 </li>
 </ul>
 
 Operations
 
 
 
 <ul>
 <li>
 Conduct periodic safety inspections of railway systems and operators to verify license and legislative compliance.
 </li>
 <li>
 Carry out judicial control duties and take action against violators under applicable railway legislation.
 </li>
 <li>
 Periodically evaluate granted safety licenses for rail transport operators.
 </li>
 <li>
 Support assurance that operators investigate serious, medium, minor, and imminent-risk incidents as required.
 </li>
 <li>
 Support evaluation and issuance of certificates to third parties, safety consultants, and independents.
 </li>
 <li>
 Review safety certification applications and provide necessary feedback to the section manager.
 </li>
 <li>
 Prepare safety certificates aligned with approved legislations and processes.
 </li>
 <li>
 Ensure safety is integrated into management and work practices to protect worker and public health and safety.
 </li>
 <li>
 Support the business with expert safety judgement for emerging modes of transportation, including autonomous vehicles.
 
 
 </li>
 </ul>
 
 Product/Process Improvement
 
 
 
 <ul>
 <li>
 Provide technical feedback after safety-critical incidents to drive improvement and/or enforcement actions.
 </li>
 <li>
 Standardize certification and regulation workflows consistent with approved processes and policies.
 
 
 </li>
 </ul>
 
 Physical Working Conditions
 
 
 
 <ul>
 <li>
 Attend railway safety critical incidents, emergencies, crises, major service disruptions, and special events as directed; operate on site when required.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications
 
 
 
 Bachelor&rsquo;s/Master&rsquo;s in Engineering, Risk Management, Business Administration, Public Policy, or Data/Analytics
 
 
 6+ years in case of Master&rsquo;s degree (8+ years in case of Bachelor&rsquo;s degree)
 
 
 Must have experience in safety from a safety critical industry
 
 
 
 Job Category
 
 
 
 Civil Engineering
 
 
 
 Advertiser
 
 
 
 Roads and Transport Authority
 
 
 
 Department
 
 
 
 Safety &amp; Risk Regulation and Planning
 
 
 
 Required Nationality
 
 
 
 UAE Only
 
 
 
 Monthly Salary
 
 
 
 Unspecified
 
 
 
 Schedule-Time
 
 
 
 Full time
 
 
 
 Job Posting
 
 
 
 14/07/2026
 
 
 
 Unposting Date
 
 
 
 13/08/2026
</div>

Senior Specialist- Safety Certification & Regulation

Citrix ProjecDevelopment Consultant LLC

Telesales Representative shall contact potential and existing customers by phone to inform them of their company's products, services and offers. Telesales agents also receive phone calls of people responding to direct marketing and advertising campaigns. Requirements and skills<ul><li>Proven experience as telesales representative or other sales/customer service role</li><li>Proven track record of successfully meeting sales quota preferably over the phone</li><li>Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems</li><li>Ability to learn about products and services and describe/explain them to prospects</li><li>Excellent knowledge of English</li><li>Excellent communication and interpersonal skills</li></ul>Pay: AED3,000.00 - AED5,500.00 per monthWork Location: In person

Telesales Representative

Abar hotel apartment

Job Description &ndash; Front Office OfficerKey Responsibilities<ul><li>Arabic Language is a must.</li><li>0-3 years of work experience. Freshers can apply.</li><li>Welcome and assist guests in a professional and friendly manner.</li><li>Handle guest check-in, check-out, and reservation processes accurately.</li><li>Respond to guest inquiries, requests, and complaints promptly.</li><li>Answer telephone calls and respond to emails professionally.</li><li>Coordinate with Housekeeping and Maintenance to ensure room readiness.</li><li>Maintain accurate guest records and process payments.</li><li>Promote hotel services and upsell room categories where applicable.</li><li>Ensure the reception area is clean, organized, and presentable.</li><li>Comply with company policies, SOPs, and service standards.</li><li>Perform other duties assigned by the Front Office Manager.</li></ul>Pay: AED1,500.00 - AED2,000.00 per monthLanguage:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Front office Officer

ALGT GLOBAL LLC

Export Telesales Executive &ndash; Africa Region French &amp; English SpeakingLocation: Dubai, UAE Industry: IT Hardware Distribution Employment Type: Full-Time Working Days: Monday to SaturdayAbout ALGT Global Trading LLCALGT Global Trading LLC is a Dubai-based IT distribution and export company supplying IT hardware, networking solutions, software, printers, accessories, and peripherals to customers across Africa.As part of our expansion, we are looking for a polished, confident, and target-driven Export Telesales Executive who is fluent in both French and English. The successful candidate will develop new business and manage customer relationships across Francophone African markets.Key Responsibilities<ul><li>Generate new business through outbound calls, emails, and WhatsApp Business.</li><li>Identify and approach IT resellers, distributors, traders, corporate customers, and government suppliers.</li><li>Build strong relationships with customers across Francophone African markets.</li><li>Understand customer requirements and recommend suitable IT products.</li><li>Prepare quotations, negotiate prices, handle objections, and close sales.</li><li>Follow up consistently with prospects and existing customers.</li><li>Reactivate dormant accounts and develop them into regular customers.</li><li>Maintain accurate customer information, follow-ups, and sales activities in the CRM.</li><li>Coordinate with purchasing, logistics, and operations teams for stock, documentation, shipping, and delivery.</li><li>Monitor customer demand, competitor pricing, and market opportunities.</li><li>Achieve monthly sales, revenue, and customer-development targets.</li></ul>Mandatory Requirements<ul><li>Fluent spoken and written French and English.</li><li>Minimum one year of experience in telesales, B2B sales, export sales, or IT sales.</li><li>Polished, professional, and persuasive telephone communication.</li><li>Strong prospecting, negotiation, objection-handling, and closing skills.</li><li>Confidence in making a high volume of outbound sales calls.</li><li>Self-motivated, disciplined, organized, and target-driven.</li><li>Ability to independently manage and develop a sales pipeline.</li><li>Good working knowledge of CRM systems, Microsoft Excel, email, and WhatsApp Business.</li><li>Professional attitude with strong customer relationship skills.</li></ul>Preferred Qualifications<ul><li>Previous sales experience covering African markets.</li><li>Existing customer network within the African IT industry.</li><li>Knowledge of IT products and brands such as HP, Dell, Lenovo, Cisco, Microsoft, ASUS, Epson, and Canon.</li><li>Additional language skills such as Arabic, Swahili, or Portuguese.</li><li>Candidates currently based in the UAE.</li><li>Immediate availability to join.</li></ul>What We Offer<ul><li>Competitive salary with uncapped commission.</li><li>Monthly and quarterly performance bonuses.</li><li>Company-sponsored employment visa.</li><li>Medical insurance.</li><li>Annual leave and flight ticket according to company policy and UAE Labour Law.</li><li>Clear career-development opportunities.</li><li>Exposure to international markets across Africa.</li><li>CRM tools, international calling facilities, and a dedicated workstation.</li><li>Ongoing sales and product training.</li><li>Supportive and performance-focused team environment.</li></ul>How to ApplySend your CV to careers.algtglobal@gmail.com with the subject:Application &ndash; French-Speaking Export Telesales ExecutivePlease include:<ul><li>African countries or regions you have handled.</li><li>Languages you speak and your proficiency level.</li><li>Current location and visa status.</li><li>Notice period or earliest joining date.</li><li>Current and expected salary.</li><li>Brief details of your telesales or IT sales experience.</li></ul>Shortlisted candidates will be contacted for an initial telephone screening. Immediate joiners are highly preferred.Pay: AED2,500.00 - AED4,000.00 per monthExperience:<ul><li>Sales: 1 year (Required)</li></ul>Language:<ul><li>French (Preferred)</li></ul>Work Location: In person

Telesales Executive

Think Properties Real Estate

Receptionist/ Real Estate Administrator Think Properties is your trusted partner in Dubai real estate. With nearly two decades of experience, we provide strategic guidance, transparent advice, and tailored property solutions for buyers, sellers, landlords, and investors.We are looking for a professional, well-presented, and highly organized Receptionist / Real Estate Administrator who will be the first point of contact for our clients while providing comprehensive administrative support to our sales and leasing team.Key ResponsibilitiesReception &amp; Front Office<ul><li>Welcome clients, visitors, and business partners with a professional and friendly attitude.</li><li>Manage the reception area to ensure it remains clean, organized, and welcoming at all times.</li><li>Answer, screen, and direct incoming telephone calls professionally.</li><li>Respond to general enquiries via phone, email, and WhatsApp.</li><li>Schedule appointments, shootings, meetings, and viewing arrangements.</li><li>Coordinate meeting room bookings and refreshments for clients when required.</li><li>Receive, record, and distribute incoming mail, courier deliveries, and documents.</li><li>Maintain visitor records and assist guests throughout their visit.</li><li>Maintain employee attendance records and monitor daily attendance.</li></ul>Real Estate Administration<ul><li>Prepare and process real estate documentation including:</li></ul>Form AForm IOther Dubai Land Department (DLD) and RERA documentation<ul><li>Create, verify, and manage property listings on Property Finder and marketing portals.</li><li>Process Trakheesi permit applications and listing verifications.</li><li>Register and renew broker accounts with developers and maintain developer portal access.</li><li>Coordinate with agents to ensure all property listings are accurate, complete, and compliant.</li><li>Prepare letters, correspondence, reports, and other business documents.</li><li>Maintain organized physical and digital filing systems for all company records.</li><li>Liaise with the PRO to ensure timely processing of employee visas, Emirates IDs, medicals, and labor-related documentation.</li></ul>CRM &amp; Office Administration<ul><li>Monitor listing quality and ensure timely updates.</li><li>Manage office supplies, stationery, petty cash, and inventory.</li><li>Coordinate office maintenance and vendor requirements.</li><li>Support management and sales consultants with day-to-day administrative tasks.</li><li>Perform additional administrative duties as assigned.</li></ul>Qualifications<ul><li>Previous experience as a Receptionist, Front Desk Executive, or Real Estate Administrator in Dubai is preferred.</li><li>Experience in the Dubai real estate industry is highly advantageous.</li><li>Familiarity with Property Finder, Bayut, Dubizzle, Trakheesi, and DLD documentation.</li><li>Experience using CRM systems.</li><li>Excellent knowledge of Microsoft Office.</li><li>Fluent spoken and written English. Additional languages are an advantage.</li></ul>Skills &amp; Competencies<ul><li>Excellent communication and interpersonal skills.</li><li>Outstanding customer service and telephone etiquette.</li><li>Professional appearance and positive attitude.</li><li>Strong organizational and time management skills.</li><li>High attention to detail and accuracy.</li><li>Ability to multitask and prioritize effectively.</li><li>Strong problem-solving and analytical abilities.</li><li>Self-motivated, proactive, and dependable.</li><li>Ability to work independently and collaboratively within a team.</li><li>Able to perform efficiently in a fast-paced environment while maintaining professionalism.</li></ul>What We Offer<ul><li>Competitive salary package. (To be discussed)</li><li>Medical Insurance and Visa</li><li>Professional and supportive working environment.</li><li>Career growth opportunities within one of Dubai's growing boutique real estate brokerages.</li><li>Continuous learning and development opportunities.</li><li>Exposure to Dubai's dynamic real estate market and leading developers.</li></ul>Pay: From AED3,000.00 per monthWork Location: In person

Receptionist cum Real Estate Administrator

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