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customer service representative Jobs in Dubai

customer service representative

telephone worker

BCC Group International

We are seeking a motivated and confident Telecaller to join our real estate team. The role involves connecting with potential clients, promoting property listings, and generating qualified leads for our sales team. If you have excellent communication skills and a passion for customer interaction, this is the perfect opportunity to grow your career in Dubai&rsquo;s real estate sector.Key Responsibilities:<ul><li>Make outbound calls to potential clients to introduce property options</li><li>Handle inbound inquiries and provide information about available properties</li><li>Maintain and update the client database with accurate details</li><li>Follow up with leads to schedule meetings for property consultants</li><li>Build rapport with clients and maintain strong customer relationships</li><li>Coordinate with the sales team to ensure smooth client handover</li><li>Achieve daily/weekly calling and lead generation targets</li></ul>Requirements:<ul><li>Proven experience as a telecaller, telesales, or similar role (real estate experience is a plus)</li><li>Excellent communication and persuasion skills</li><li>Confident, energetic, and target-driven personality</li><li>Ability to handle rejections positively and keep a professional tone</li><li>Basic computer and CRM knowledge preferred</li><li>Fluency in English (additional languages like Arabic, Hindi, Urdu, or Russian are an advantage)</li></ul>What We Offer:<ul><li>Competitive salary + incentives/commissions based on performance</li><li>Professional training and guidance</li><li>Career growth opportunities within the real estate industry</li><li>Supportive and dynamic work environment</li></ul>Job Type: Full-timePay: From AED2,000.00 per month

Telecaller

Qamar Al Noor

We&rsquo;re Hiring: Telecallers &ndash; Forex Industry (Walk-In Interviews)Are you a driven sales professional with a passion for finance and customer engagement? Join Globelink Marketing Services LLC and take your career to new heights in the dynamic world of Forex trading!What We Offer:<ul><li>Basic Salary: AED 2,500/month</li><li>Uncapped Commission: High earning potential</li><li>Employment Visa provided</li><li>Medical Insurance coverage</li><li>Annual Paid Leave</li><li>Full Training &amp; Ongoing Sales Support</li><li>Daily &amp; Weekly Incentives</li><li>Career Growth Opportunities: Fast-track progression to Team Leader &amp; Manager roles</li></ul>Key Responsibilities:<ul><li>Make outbound calls to prospective clients to promote Forex trading accounts</li><li>Highlight platform features and assist clients with account setup</li><li>Follow up with leads and convert prospects into active traders</li><li>Consistently meet or exceed sales targets</li></ul>Who We&rsquo;re Looking For:<ul><li>Candidates with prior sales experience only</li><li>Fluent in English and Hindi</li><li>Strong communication and persuasion skills</li><li>Energetic, self-motivated, and target-oriented</li><li>Passionate about personal and professional growth in the Forex industry</li></ul>Walk-In Interview Details:<ul><li>Date: Monday, 18 August 2025</li><li>Time: 9:30 AM &ndash; 12:00 PM</li><li>Location:</li></ul>Globelink Marketing Services LLC 17th Floor, Aspin Commercial Tower Sheikh Zayed Road, Dubai, UAEJob Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

True Vision Properties

We are a fast-growing real estate brokerage seeking a highly organized and dynamic Admin &amp; Telecaller to be the operational backbone of our sales team. This is a multifaceted role perfect for someone who is an excellent communicator, thrives on variety, and is meticulous with details. You will be the crucial link between our clients, agents, and the government authorities, ensuring smooth operations from the first cold call to the final deal registration.Key Responsibilities:1. Telecalling &amp; Lead Management (Primary Duty):<ul><li>Conduct cold calling to potential clients from provided lists to generate new leads and appointments for the sales team.</li><li>Handle inbound calls, qualify leads, and provide basic information about our properties and services.</li><li>Schedule and confirm property viewings and meetings for the sales agents.</li></ul>2. RERA &amp; DLD Deal Processing (Critical Function):<ul><li>Prepare, review, and submit all necessary documentation for property transactions through the Dubai Land Department (DLD) and RERA portals.</li><li>Ensure all contracts (MOA), Forms A, and other legal documents are accurately completed and compliant with current regulations.</li><li>Liaise with the DLD, Trakheesi, and other governmental authorities to process permits, registrations, and approvals.</li><li>Manage the Ejari registration and renewal process for properties under management.</li><li>Maintain an organized digital and physical filing system for all transaction records.</li></ul>3. Administrative Support:<ul><li>Provide general administrative support to the management and sales team.</li><li>Manage office supplies, coordinate couriers, and handle routine correspondence.</li><li>Assist in preparing marketing materials, presentations, and reports as needed.</li><li>Help in organizing client events and office meetings.</li></ul>Who We Are Looking For (Requirements):<ul><li>Must have proven experience in cold calling. (A strong, confident phone manner)</li><li>Must have hands-on experience with RERA and DLD procedures and online systems (e.g., typing Oqood, submitting MOUs, processing transactions).</li><li>Excellent command of English (both written and spoken). Knowledge of Arabic, Russian, or other languages is a significant advantage.</li><li>Strong computer skills and proficiency in MS Office (Word, Excel, PowerPoint) and CRM software.</li><li>Outstanding organizational skills and impeccable attention to detail.</li><li>Ability to multitask, prioritize workload, and work effectively under pressure in a fast-paced environment.</li><li>Professional presentation and a positive, can-do attitude.</li><li>A relevant administrative diploma or degree is preferred.</li></ul>What We Offer:<ul><li>A competitive base salary with additional performance-based incentives on generated leads/appointments.</li><li>A central and modern office environment.</li><li>Visa and medical insurance as per UAE law.</li><li>Opportunities for professional growth and training in the real estate sector.</li><li>Be a vital part of a supportive and ambitious team.</li></ul>Salary: 2500 - 3000 AEDJob Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Admin Cum Telecaller

CREDITCARE CREDIT MANAGEMENT LLC

Job description:We need only Telesales As a Debt Management Executive with Telesales Experience Communications, you'll be responsible for reaching out to customers over the phone and helping them with their debt management needs. You'll use your excellent communication skills to explain our services, assist with debt restructuring, and guide customers towards finding the best solutions for their financial situations. It's a rewarding role where you get to make a positive impact on people's lives! A telecaller is a company representative that contacts the existing or potential prospects with the intention of closing a sale. Given the nature of their job, they ought to have excellent communication skills and the ability to inform and pursue the potential prospect.Requirements -&middot; Proven experience as telesales representative or other sales&middot; Proven track record of successfully meeting sales quota preferably over the phone&middot; Ability to learn about products and services and describe/explain them to prospects&middot; Excellent knowledge of English&middot; Excellent communication and interpersonal skills&middot; Cool-tempered and able to handle rejection&middot; Outstanding negotiation skills with the ability to resolve issues and address complaints&middot; Excellent phone and presentation skillsJob Role:&middot; Contacting potential or existing customers to inform them about the product or service.&middot; Closing sales deals over the phone and maintaining good customer relationships.&middot; Gathering data &amp; generating leads.&middot; Capable of achieving the monthly target.&middot; Willing to go the &ldquo;extra mile&rdquo; to meet sales quota and facilitate future sales.&middot; Keeping records of calls and sales and noting helpful information.&middot; Manifesting excellent communication and presentation skills.&middot; Exhibiting confidence in presenting the products over the phone and maintaining customer relationships&middot; Addressing the queries about the services of the company and tactfully resolving the same.Kindly note : Only candidates who fit the criteria above &amp; hold similar experience will be contacted.Job Types: Full-time, Permanent, FresherPay: Up to AED3,000.00 per monthJob Types: Full-time, Permanent, FresherJob Types: Full-time, Permanent, FresherPay: Up to AED3,500.00 per month

Telecaller Executive Female

The Expert Advice

Welcome to The Expert Advice, your premier destination for comprehensive immigration solutions on a global scale. At The Expert Advice, we understand that immigration is not just a legal process; it&rsquo;s a life-changing journey that impacts individuals, families, and businesses worldwide. With our global reach and expertise, we are dedicated to providing personalized immigration services tailored to meet the diverse needs of our clients across borders.Job Description: As a Part-Time Russian Speaker Female Only you will be responsible for making outbound calls, attending inbound inquiries, and assisting clients in their preferred language. Your role will be to clearly explain our services, schedule appointments, and ensure proper follow-ups with clients.Key Responsibilities:<ul><li>Make outbound calls to potential clients and explain our services in English.</li><li>Attend to inbound calls and respond to client queries politely and professionally.</li><li>Maintain client records and update call logs.</li><li>Russian Speaker Female Only</li><li>Assist the sales/consulting team with follow-ups and appointment scheduling.</li><li>Provide accurate information and ensure a positive client experience.</li></ul>Requirements:<ul><li>Fluency in English.</li><li>Russian Speaker Female Only</li><li>Previous telesales / customer service / calling experience is an advantage.</li><li>Positive attitude, confidence, and ability to communicate effectively.</li><li>Must be available to work from the office on a part-time basis.</li></ul>Benefits:<ul><li>Flexible part-time working hours.</li><li>Friendly office environment.</li><li>Opportunity to gain experience in a professional consultancy.</li><li>Attractive hourly/monthly compensation (to be discussed during interview).</li><li>Russian Speaker Female Only</li></ul>Job Type: Part-timePay: AED2,500.00 - AED3,000.00 per monthExpected hours: 8 per week

Part-Time Caller – Russian Speaker Female Only

DP World

<div>Job Purpose
Implementation of WCS FZE GHSE strategy and standards as set by Director of GHSE DPW HO, through the execution of global safety programmes/engagements and ensuring compliance with the DP World&rsquo;s philosophy of zero harm to our people &amp; the environment.
The role of Safety Officer will monitor and support Health and Safety, Environmental and Worker Welfare Management, ensure compliance with applicable HSE laws and regulations and manage the WCS FZE office and external project Site programme&rsquo;s Health and Safety, Environmental and Worker Welfare risks. 
Key Accountabilities
<ul><li>Provide input and support the development of strategic directions for Safety and Environment within World Crane Services FZE.
</li><li>Manage the process of data collection, collation and report generation to meet the systematic and ad hoc information required i.e. Board, CIR, MSER and Annual reports that contribute in making strategic and sound decisions.
</li><li>Develop documents which include HSE standards, programs and initiatives that give effect to continuous improvements HSE policies and strategies.
</li><li>Preparation of plans for implementation of HSE strategies for regions and business units.
</li><li>Promote and demonstrate positive behaviours in harmony with World Crane Services FZE values and culture.
</li><li>Ensure that the highest levels of HSE are applied in all activities.
</li><li>Understand and adhere to World Crane Services FZE Code of Conduct and Ethics policies.
</li><li>Provide Health, Safety &amp; Environment (HSE) leadership and technical advice to the World Crane Services FZE management during all phases of daily operation in office and the projects during &amp; before completion.
</li><li>Provide leadership, direction and support for the implementation of World Crane Services FZE HSE Policy.
</li><li>Assisting Project team in achieving the World Crane Services FZE HSE Objectives and Targets.
</li><li>Monitor and measure safety and environmental performance targets for World Crane Services FZE project.
</li><li>Develop, write and maintain a variety of reports, documents, correspondence and records related to World Crane Services FZE HSE reporting requirement for the World Crane Services FZE .
</li><li>Ensure the provision of sufficient competent contractor resources to allow for the safe delivery of the World Crane Services FZE services &amp; projects.
</li><li>Coordinates with all World Crane Services FZE BU and Procurement team in development of tender HSE documents and Prequalification deliverables for World Crane Services FZE projects.
</li><li>Establish forums to promote a collaborative approach to Health and Safety leadership and identify and communicate industry best practices.
</li><li>Maintain strong relationships with existing and potential stakeholders of the World Crane Services FZE customers .
</li><li>Monitor and evaluate the World Crane Services FZE HSE &amp; Worker Welfare programme to foster a proactive HSE culture including:
<ul><li>Engaging the construction contractor to improve HSE through:
<ul><li>Visible HSE Leadership
</li><li>Behavioural Awareness Processes
</li><li>Reward and recognition scheme
</li><li>Leading Indicators, Near Miss Reporting and transparent HSE Data reporting
</li><li>Risk reduction initiatives
</li><li>Incident Management, emergency management and mock evacuations
</li><li>Audit and evaluation protocols
</li></ul></li><li>Creating ownership by individuals and line management;
</li><li>Providing HSSE coaching in the field; and
</li><li>Routinely develop and analyse lead indicators to proactively improve HSE and worker welfare in conjunction with World Crane Services FZE management &amp; Project team
</li></ul></li><li>Prepare and implement a schedule of HSE monitoring and audits.
</li><li>Undertake HSE monitoring and assurance of construction activity at World Crane Services FZE office and project sites.
</li><li>Manage and monitor the development of Project HSE Plans, Project Risk Register, Site Risk Assessments, Training and Project specific HSE deliverables. Advising management and contractors to improve HSE standards if required.
</li><li>Maintain all required HSE documentation and monthly reporting related to World Crane Services FZE HSE matters, i.e. CIR&rsquo;s, HSE KPIs, external HSE notifications, incident reports, assurance reports, training logs etc.
</li><li>Perform other related duties as assigned. 
</li></ul>Qualifications, Experience and Skills
<ul><li>Formal health, safety &amp; environmental, or appropriate, qualification to Diploma / Degree level.
</li><li>Safety accreditation (e.g. NEBOSH General/ Construction Certificate or equivalent).
</li><li>Minimum 5 years&rsquo; experience working in major construction project environments.
</li><li>Proven experience in leading incident investigations including fatalities.
</li><li>Proven facilitator of training programs.
</li><li>Experience in the development and management of corrective action programs.
</li><li>Experience in liaising with government, regulatory, industry and labour organisations.
</li><li>Project and program management experience.
</li><li>Contract and Contractor management experience.
</li><li>Ability to develop strong working relationships at all levels within the organisation and lead / mentor workgroups and individuals.
</li><li>Ability to recognise issues, analyse, formulate and implement appropriate solutions.
</li><li>Excellent verbal, written communication, computer literacy, report writing and administrative skills.</li></ul></div>

Safety Officer, World Crane Services

Envision Employment Solutions

Envision Employment Solutions is currently looking for a ⁠⁠⁠ SAP MM – Fieldglass Consultant for one of our partners, a global leader in consulting, digital transformation, technology, and engineering services.
 
Please note: This position requires the candidate’s physical presence in Saudi Arabia. Remote or hybrid arrangements are not available at this time. The selected candidate should be able to relocate and start within one month from offer acceptance.
 
Job Description: 
We are seeking a seasoned SAP MM – Fieldglass Consultant with over 10 years of experience, including at least 1–2 full-cycle SAP Fieldglass implementations. The ideal candidate will have deep expertise in contingent workforce management and strong integration experience across SAP platforms.
 
Responsibilities: 
<ul>
<li>Lead and support SAP Fieldglass implementations and configurations.</li>
<li>Manage Contingent Workforce, Worker Profiles, and SOW lifecycle.</li>
<li>Administer Fieldglass Console and configure Master Data, Rate Structures, and Connectors.</li>
<li>Utilize Reporting Module and Configuration Manager for analytics and system setup.</li>
<li>Integrate Fieldglass with SAP Ariba, SAP S/4HANA, and SAP SuccessFactors.</li>
<li>Test and support Contingent, SOW, and Profile Worker modules.</li>
<li>Provide Level 2/3 support and incident management for SAP Fieldglass.</li>
<li>Drive continuous service improvements, automation, and process enhancements.</li>
</ul>
Requirements: 
Professional Experience: 
<ul>
<li>10+ years of experience in SAP MM and SAP Fieldglass.</li>
<li>Proven track record of at least 1–2 end-to-end SAP Fieldglass implementations.</li>
<li>Strong understanding of Contingent Workforce and SOW management.</li>
<li>Hands-on experience with Fieldglass Administrative Console, Reporting Module, and Configuration Manager.</li>
<li>Integration experience with SAP Ariba, SAP S/4HANA, and SAP SuccessFactors.</li>
<li>Excellent problem-solving, communication, and interpersonal skills.</li>
</ul>
Preferred Skills: 
<ul>
<li>SAP Fieldglass certification.</li>
<li>Experience working in Agile environments.</li>
<li>Familiarity with ITIL processes and service management tools.</li>
</ul>

SAP MM - Fieldglass Consultant

Explore 107+ Telephone worker in Dubai this September. Find roles across top companies and apply now to boost your career.

107 telephone worker jobs IN Dubai

Telecaller

Telecaller

Admin Cum Telecaller

Telecaller Executive Female

Part-Time Caller – Russian Speaker Female Only

Safety Officer, World Crane Services

SAP MM - Fieldglass Consultant