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Hilton

<div>Telephones Manager
Telephones Manager manages hotel phone calls and ensures on-time and accurate handling of Guest calls and management messages and enquiries 
 
What will I be doing? 
As Telephones Manager, you will ensure on-time and accurate handling of Guest calls and management messages, enquiries and emergencies. Telephones Manager contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul><li>
Manage the daily calls and guest messages operations</li><li>
Achieve positive outcomes from Guest queries in a timely and efficient manner</li><li>
Ensure all messages are correctly and promptly accepted and delivered for both Guests and management</li><li>
Ensure all wake up calls take place at the correct time</li><li>
Demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriate</li><li>
Handle emergency calls immediately and relay comprehensive and accurate information, as required</li><li>
Demonstrate a high level of customer service at all times</li><li>
Comply with hotel security, fire regulations and all health and safety legislation</li><li>
Attend appropriate training courses, when required</li><li>
Demonstrate a knowledge of all hotel services, local attractions and landmarks in the hotel vicinity</li><li>
Follow company brand standards</li><li>
Assist other departments, as necessary</li></ul>
What are we looking for? 
Telephones Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Positive attitude and good communication skills, especially on the telephone</li><li>
Commitment to delivering a high level of customer service</li><li>
Ability to work on your own and as part of a team</li><li>
Competent level of IT proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous experience in a customer-focused industry</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Telephones Manager

<div>Telephones Supervisor
A Telephones Supervisor, supervise and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. 
What will I be doing? 
As a Telephones Supervisor, you will supervise and respond to Guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. A Telephones Supervisor contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul><li>
Achieve positive outcomes from Guest queries in a timely and efficient manner</li><li>
Accept and deliver all messages correctly and promptly for both Guests and management</li><li>
Ensure all wake up calls take place at the correct time</li><li>
Demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriate</li><li>
Handle emergency calls immediately and relay comprehensive and accurate information, as required</li><li>
Demonstrate a high level of customer service at all times</li><li>
Comply with hotel security, fire regulations and all health and safety legislation</li><li>
Attend appropriate training courses, when required</li><li>
Demonstrate a knowledge of all hotel services, local attractions and landmarks in the hotel vicinity</li><li>
Follow company brand standards</li><li>
Assist other departments, as necessary</li></ul>
What are we looking for? 
Telephones Supervisors serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Positive attitude and good communication skills, especially on the telephone</li><li>
Commitment to delivering a high level of customer service</li><li>
Ability to work on your own and as part of a team</li><li>
Competent level of IT proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous experience in a customer-focused industry</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Telephones Supervisor

Marriott Executive Apartments

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26048352
 
 
 
 Job Category
 
 Loss Prevention &amp; Security
 
 
 
 Location
 
 Marriott Executive Apartments Kuwait City, Abdel Moneim Ryadh Street, Kuwait City, Kuwait, Kuwait, 26302VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.
 
 
 Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 2 years of related work experience.
 
 
 Supervisory Experience: At least 1 year of supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Asst. Loss Prevention Manager

Marriott International

<div>Additional Information 
Job Number26048352 
Job CategoryLoss Prevention &amp; Security 
LocationMarriott Executive Apartments Kuwait City, Abdel Moneim Ryadh Street, Kuwait City, Kuwait, Kuwait, 26302 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees. 
Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

<div>Assistant Front Office Manager
An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. 
 
 
What will I be doing? 
As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul>
<li>Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards</li>
<li>Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement</li>
<li>Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme</li>
<li>Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities</li>
<li>Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures</li>
<li>Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork</li>
<li>Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices</li>
<li>Maintain good communication and working relationships with all hotel departments</li>
<li>Monitor staffing levels to meet cover business demands</li>
<li>Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes</li>
<li>Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures</li>
<li>Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li></ul>
What are we looking for? 
Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous supervisory experience in Front Office within the hotel/leisure/retail</li>
<li>High level of IT proficiency</li>
<li>High level of commercial awareness and sales capabilities</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>Accountable and resilient</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Ability to work under pressure</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a variety of work situations</li>
<li>Ability to work on your own and as part of a team</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Front Office Manager

lumiere sweets company

Job Title: Assistant Restaurant Manager Location: Kuwait Job Type: Full-TimeKey Responsibilities:<ul><li>Assist in managing daily restaurant operations</li><li>Support in cost control, stock monitoring, and minimizing wastage</li><li>Supervise staff and ensure smooth shift operations</li><li>Assist in staff scheduling and task allocation</li><li>Ensure high standards of hygiene, safety, and service</li><li>Handle customer inquiries and complaints professionally</li><li>Monitor inventory and coordinate with store/warehouse team</li><li>Support reporting on sales and operational performance</li><li>Step in as acting manager when required</li></ul>Requirements:<ul><li>Previous experience in a similar role (Assistant Manager / Supervisor)</li><li>Knowledge or experience in cost control</li><li>Strong team player with good coordination skills</li><li>Fluency in English (Arabic is a plus)</li><li>Good communication and leadership abilities</li><li>Ability to work under pressure in a fast-paced environment</li></ul>Additional Requirements:<ul><li>Immediate joiner required</li><li>Must be locally available in Kuwait</li><li>Transferable residency is mandatory</li></ul>Pay: KD250.000 - KD350.000 per monthWork Location: In person

Assistant Restaurant Manager

Khalid Ali Al-Kharafi & Bros Co.

Project Manager &ndash; MEW ProjectsKhalid Ali Al Kharafi &amp; Bros. Co.Location: KuwaitKhalid Ali Al Kharafi &amp; Bros. Co. is seeking an experienced Project Manager with a strong background in Ministry of Electricity &amp; Water (MEW) projects. The ideal candidate will be responsible for managing project execution, ensuring compliance with regulatory requirements, and delivering projects within schedule and budget.Key Responsibilities:<ul><li>Manage project execution from initiation through completion</li><li>Coordinate with MEW authorities, consultants, clients, and subcontractors</li><li>Ensure compliance with project specifications, contracts, and regulatory requirements</li><li>Monitor project schedules, budgets, and resource allocation</li><li>Lead project teams and supervise subcontractor performance</li><li>Ensure quality standards and safety regulations are followed</li><li>Prepare progress reports and present updates to senior management</li><li>Identify project risks and implement mitigation strategies</li></ul>Requirements:<ul><li>Bachelor&rsquo;s Degree in Engineering (Electrical or Civil preferred)</li><li>Minimum 15 years of project management experience in construction or infrastructure projects</li><li>Proven experience managing MEW projects in Kuwait</li><li>Valid MEW approvals will be an advantage</li><li>Strong leadership, communication, and organizational skills</li><li>Fluency in Arabic and English preferred</li></ul>Application Process:Interested candidates may apply through Indeed or send their CV to: careers@khalidkharafi.comJob Type: Full-timePay: From KD1,000.000 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Project Manager: 10 years (Required)</li></ul>Work Location: In person

Project Manager

Explore 70+ Telephones manager in Kuwait City this May. Find roles across top companies and apply now to boost your career.

70 telephones manager jobs In Kuwait City

Telephones Manager

Telephones Supervisor

Asst. Loss Prevention Manager

Asst. Loss Prevention Manager

Assistant Front Office Manager

Assistant Restaurant Manager

Project Manager