sales consultant

customer service manager

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sales development representative Jobs in Cairo

sales development representative

sales engineer

telesales manager

51Talk Headquarters

<div>
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Lead and manage a team of telesales representatives to achieve enrollment targets
 </li>
 <li>
 Develop sales scripts, call strategies, and objection-handling techniques tailored to academic offerings
 </li>
 <li>
 Monitor daily performance metrics (calls, conversion rates, enrollments) and provide regular coaching
 </li>
 <li>
 Ensure high-quality customer interactions aligned with brand and service standards
 </li>
 <li>
 Collaborate with marketing and admissions teams to align leads, campaigns, and messaging
 </li>
 <li>
 Handle escalated inquiries and support the team in closing high-potential prospects
 </li>
 <li>
 Conduct regular training sessions to improve product knowledge and telesales skills
 </li>
 <li>
 Generate and present performance reports and recommendations to senior management
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Proven experience in telesales or sales management, preferably in the education or service industry
 </li>
 <li>
 Strong leadership, communication, and team-building skills
 </li>
 <li>
 Target-oriented with a strong track record of meeting or exceeding sales goals
 </li>
 <li>
 Familiarity with CRM systems and sales reporting tools
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Education, or a related field
 </li>
 <li>
 Fluent in English
 </li>
 </ul>
 
 
</div>

Telesales Team Manager

<div>
 
 Responsibilities:
 
 <ul>
 <li>
 Lead and manage a team of telesales representatives to achieve enrollment targets
 </li>
 <li>
 Develop sales scripts, call strategies, and objection-handling techniques tailored to academic offerings
 </li>
 <li>
 Monitor daily performance metrics (calls, conversion rates, enrollments) and provide regular coaching
 </li>
 <li>
 Ensure high-quality customer interactions aligned with brand and service standards
 </li>
 <li>
 Collaborate with marketing and admissions teams to align leads, campaigns, and messaging
 </li>
 <li>
 Handle escalated inquiries and support the team in closing high-potential prospects
 </li>
 <li>
 Conduct regular training sessions to improve product knowledge and telesales skills
 </li>
 <li>
 Generate and present performance reports and recommendations to senior management
 </li>
 </ul>
 
 
 
 
 Requirements:
 
 <ul>
 <li>
 Minimum 5 years of experience in telesales, sales or any related field,
 
 including 3 years in a leadership or supervisory role.
 
 </li>
 <li>
 Strong leadership, communication, and team-building skills
 </li>
 <li>
 Target-oriented with a strong track record of meeting or exceeding sales goals
 </li>
 <li>
 Familiarity with CRM systems and sales reporting tools
 </li>
 <li>
 Professional proficiency in English in both writing and speaking.
 </li>
 </ul>
 
 
</div>

Sales Team Manager

<div>
 
 
 About the role:
 
 ( Work on-site role as a Customer service (Telemarketing) manager, Must have tele-customer service or telesales working experience, at least 5 years management experience, English can use as working language, manage around 20 - 50 people)
 
 
 be well-versed in communicating with customers over the phone, and be willing to make calls to clients during the training period.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Lead, mentor and manage the team to achieve and exceed monthly reservation rate and attendance rates targets and KPIs.
 </li>
 <li>
 Monitor and assess team performance, providing regular feedback and implementing strategies to enhance effectiveness.
 </li>
 <li>
 Conduct calls to prospective customers to promote and sell our products and services.
 </li>
 <li>
 Handle customers&lsquo; inquiries and convert them into sales opportunities.
 </li>
 <li>
 Understand customer needs and requirements to provide appropriate solutions .
 </li>
 <li>
 Follow up on marketing leads and maintain accurate and up-to-date records of all activities in the CRM system.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Proven experiences as a customer service manager or in a similar supervisory role.
 </li>
 <li>
 Strong understanding of customer relationship and sales management.
 </li>
 <li>
 Ability to motivate and drive a team to achieve targets.
 </li>
 <li>
 Excellent leadership, communication, and interpersonal skills.
 </li>
 </ul>
 
 
 
 
 Working hour: Sunday - Thursday 12PM - 9PM, Saturday 12PM-4PM
 
 
 Office address: 1st Floor, 7Z, Etisalat Club Rd, Ezbet Fahmy, El Basatin, Cairo Governorate 4234302
 
</div>

Customer Service Manager

<div>
 
 
 📢 We&rsquo;re Hiring: Sales Team Lead
 
 
 
 📍 Location: Egypt
 
 
 
 
 
 About Us
 
 
 
 51Talk Online Education Group (NYSE: COE)
 
 is a global online education platform specializing in online English education. Our mission is to unite 5 continents into 1 mission by facilitating effective communication through a common language. 51Talk&rsquo;s platform offers live, interactive English lessons anytime, anywhere&mdash;connecting students with highly trained teachers for a personalized learning experience.
 
 
 
 
 
 What You&rsquo;ll Do
 
 <ul>
 <li>
 Lead and manage a team of telesales representatives to achieve renewal conversion targets and KPIs.
 </li>
 <li>
 Monitor team performance and ensure consistent execution of renewal sales strategies.
 </li>
 <li>
 Provide coaching and regular feedback to improve team members&rsquo; communication skills, call quality, and sales effectiveness.
 </li>
 <li>
 Analyze student learning progress and customer data to support the team in offering tailored renewal solutions.
 </li>
 <li>
 Handle escalated customer concerns and ensure a high level of satisfaction throughout the renewal process.
 </li>
 <li>
 Organize daily huddles, track team metrics, and drive continuous improvement in processes and outcomes.
 </li>
 <li>
 Collaborate with other departments (e.g., Academic, Customer Support) to optimize the customer journey and drive student retention.
 </li>
 <li>
 Report team and individual performance to management with recommendations for improvement.
 </li>
 </ul>
 
 
 
 
 Requirements
 
 <ul>
 <li>
 Minimum 3 years of experience in telesales, sales, or any related field, including 1 year in a leadership or supervisory role.
 </li>
 <li>
 Professional proficiency in English &amp; Arabic, both written and spoken.
 </li>
 <li>
 Strong leadership and coaching skills, with the ability to lead by example.
 </li>
 <li>
 Target-driven, with a solid understanding of sales strategy and customer lifecycle management.
 </li>
 <li>
 Excellent communication, problem-solving, and team management abilities.
 </li>
 </ul>
 
 
 
 
 📨 Interested candidates are invited to apply and become part of our growing Egypt team at 51Talk.
 
</div>

Sales Team Lead

<div>
 
 
 About the role:
 
 ( Work on-site role as a Customer service (Telemarketing) manager, Must have tele-customer service or telesales working experience, at least 5 years management experience, English can use as working language, manage around 20 - 50 people)
 
 
 be well-versed in communicating with customers over the phone, and be willing to make calls to clients during the training period.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Lead, mentor and manage the team to achieve and exceed monthly reservation rate and attendance rates targets and KPIs.
 </li>
 <li>
 Monitor and assess team performance, providing regular feedback and implementing strategies to enhance effectiveness.
 </li>
 <li>
 Conduct calls to prospective customers to promote and sell our products and services.
 </li>
 <li>
 Handle customers&lsquo; inquiries and convert them into sales opportunities.
 </li>
 <li>
 Understand customer needs and requirements to provide appropriate solutions .
 </li>
 <li>
 Follow up on marketing leads and maintain accurate and up-to-date records of all activities in the CRM system.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Proven experiences as a customer service manager or in a similar supervisory role.
 </li>
 <li>
 Strong understanding of customer relationship and sales management.
 </li>
 <li>
 Ability to motivate and drive a team to achieve targets.
 </li>
 <li>
 Excellent leadership, communication, and interpersonal skills.
 </li>
 </ul>
 
 
 
 
 Working hour: Sunday - Thursday 12PM - 9PM, Saturday 12PM-4PM
 
 
 Office address: 1st Floor, 7Z, Etisalat Club Rd, Ezbet Fahmy, El Basatin, Cairo Governorate 4234302
 
 
 
 
 
 51 Talk is a leading online English education company founded in 2011. In 2016, we became the first Chinese online education company to be listed on the New York Stock Exchange. For over 14 years, we've focused on providing personalized, high-quality English learning experiences. As a global leader in 1-on-1 online instruction with international teachers, we believe in combining language knowledge with practical communication skills.
 
 
 Our courses are trusted by learners across 50+countries, helping students gain the confidence to connect with the world. With a team of over 3000 employees，more than 25000 foreign teachers, more than 15 branches worldwide, we are committed to delivering exceptional educational experiences. We have offices in Jordan, Egypt, Turkey, and Saudi Arabia, Asia countries. You will be essential in manage good talent and contributing to our company&rsquo;s growth in Egypt.
 
</div>

Customer Service manager

Property Finder

<div>
 Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region&rsquo;s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.
 
 
 Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.
 
 
 
 Position Summary
 
 
 
 Reporting to the Sales Development Team Leader, you will be an integral part of the team by helping the Business Consultant's to research, prospect, cold call, follow-up and schedule meetings. We are looking for a friendly, well-spoken Sales Development Representative (SDR) to assist our company in expanding our customer base.
 
 
 The SDR's responsibilities include generating potential leads, soliciting potential customers, facilitating sales, and connecting customers with the right salesperson.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Developing sales strategies to draw in potential buyers or to solicit new potential customers.
 </li>
 <li>
 Initiating contact with potential customers through cold-calling or responding to inquiries generated from advertisements.
 </li>
 <li>
 Creating relationships with customers to identify their potential needs and qualify their interests and viability to drive sales.
 </li>
 <li>
 Presenting product information to customers once you have identified their needs.
 </li>
 <li>
 Moving solid leads through the marketing funnel, connecting them to a salesperson, and arranging in-person meetings, emails, or phone calls.
 </li>
 <li>
 Following up with potential customers who expressed interest but did not purchase any goods or services.
 </li>
 <li>
 Performing regular follow-up calls or emails and facilitating communication with existing customers to ensure their satisfaction and identify new potential needs.
 </li>
 <li>
 Collaborating with sales executives to ensure the company's goals and targets are met.
 
 
 </li>
 </ul>
 
 Desired Qualifications
 
 
 
 <ul>
 <li>
 Knowledge about the product and market (Real Estate experience a plus)
 </li>
 <li>
 1-2 years of Sales experience is not essential but you must be unafraid to make cold calls
 </li>
 <li>
 personable and highly coachable.
 
 
 </li>
 </ul>
 
 Skills &amp; Behaviors Of Successful Candidates
 
 
 
 <ul>
 <li>
 A bachelor's degree in sales, marketing, business, or related field.
 </li>
 <li>
 1+ year of experience as a Telesales agent or any sales-related role.
 </li>
 <li>
 Strong communication, interpersonal, teamwork, and customer service skills.
 </li>
 <li>
 Basic computer skills, including Microsoft Word and Excel.
 </li>
 <li>
 Good time management and analytical skills.
 </li>
 <li>
 Good telephone etiquette and computer literacy skills.
 </li>
 <li>
 Ability to follow scripts and say them in your own words.
 </li>
 <li>
 Good cold calling skills
 
 
 </li>
 </ul>
 
 Our promise to talent
 
 
 
 At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.
 
 
 
 Property Finder Guiding Principles
 
 
 
 <ul>
 <li>
 Think Future First
 </li>
 <li>
 Data Beats Opinions, Speed Beats Perfection
 </li>
 <li>
 Optimise for Impact
 </li>
 <li>
 No Ostriches Allowed
 </li>
 <li>
 Our People, Our Power
 </li>
 <li>
 The Biggest Risk is Taking no Risk at All
 
 
 </li>
 </ul>
 
 Find us at:
 
 
 
 Twitter
 
 
 Facebook
 
 
 Instagram
 
 
 Linkedin
 
 
 Glassdoor
</div>

Sales Development Representative

TÜV SÜD

<div>
 
 
 Job Title:
 
 Business Development Manager
 
 
 
 Location:
 
 Cairo Governorate, Egypt (Onsite)
 
 
 
 
 
 
 
 Job Purpose
 
 :
 
 
 
 &bull; The Business Development Manager (BDM) main task is to facilitate the growth and success of the business for which he works.
 
 
 &bull; Strategic planning for future development is the key task of the BDM. In this respect, the BDM supports the Regional Manager GES in defining the future addressable markets and business pipeline.
 
 
 &bull; Also, the BDM acts as an internal consultant to the Regional Manager on specific projects; these may cover strategy or implementation, core or support function excellence, and the end-to-end sales-to-operation chain.
 
 
 
 
 
 
 
 Responsibility and Authority
 
 :
 
 
 <ol>
 <li>
 Analyze markets and provide strategic directions on how to develop new business.
 </li>
 <li>
 Analyze market sectors and prospect clients to identify best business opportunities.
 </li>
 <li>
 Define and implement (in collaboration with LE-Marketing &amp; division) plan to approach &amp; capture client.
 </li>
 <li>
 Propose consulting projects inside LE.
 </li>
 <li>
 Lead consulting projects, by managing (dotted line) internal/external project teams.
 </li>
 <li>
 Report periodically to Regional Manager GES on project roll out.
 </li>
 <li>
 Transfer consulting knowledge and skills to internal staff.
 </li>
 <li>
 Support in defining strategic market positioning for the LE and its divisions.
 </li>
 <li>
 Lead internal consulting projects to improve the businesses of the LE.
 </li>
 <li>
 Work with management team to strategically identify &amp; evaluate new markets and new clients.
 </li>
 <li>
 Identify and evaluate specific new profitable business opportunities.
 </li>
 <li>
 Receive priorities from T&Uuml;V S&Uuml;D central Business Development / Strategy, propose to CEO-LE.
 </li>
 <li>
 Monitor and support Regional Manager GES in steering the commercial funnel of the LE divisions.
 </li>
 <li>
 Initiate and complete proposals and presentation for new business opportunities.
 </li>
 <li>
 Work with internal teams to deliver outstanding presentation to capture profitable business opportunity.
 </li>
 <li>
 Provide market intelligence and analyses to Regional Manager GES to support decisions.
 </li>
 <li>
 Grow consulting skills in LE staff by training (on-the-job and specific session).
 </li>
 <li>
 Grow a team of BD/ internal consultants.
 </li>
 </ol>
 
 
 
 
 
 
 Education and Experience
 
 :
 
 
 <ol>
 <li>
 University degree in Engineering and possibly an MBA from a top-tier Business School
 </li>
 <li>
 10 years+ experience, out of which 5 years (or more) in Renewable Energy &amp; Hydrogen business at strategic level within ME/ GCC countries preferably in TIC industry.
 </li>
 <li>
 Proven track record of developing new businesses.
 </li>
 <li>
 Proven experience in project managing change projects.
 </li>
 <li>
 A passion for developing business and a drive to succeed.
 </li>
 </ol>
 
 
 
 
 
 
 Key KPIs
 
 :
 
 
 <ol>
 <li>
 Delivery of projects according to established timelines.
 </li>
 <li>
 Attain an excellent customer satisfaction rating.
 </li>
 <li>
 Meet established market growth targets.
 </li>
 </ol>
</div>

Business Development Manager

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