cost control engineer

procurement/ purchasing specialist Jobs in Alexandria

procurement/ purchasing specialist

specialist

tender & costing specialist Jobs in Alexandria

tender & costing specialist

tender costing specialist

creative pack om

<p><b>POSITION OVERVIEW</b></p><p>The Tender &amp; Costing Specialist is responsible for managing the full lifecycle of tender activities, from monitoring procurement platforms and sourcing vendor pricing to preparing competitive quotations and maintaining accurate records. This role requires a strong attention to detail, solid IT knowledge, and the ability to manage multiple tenders simultaneously.</p><p><b>KEY RESPONSIBILITIES</b></p><ul><li>Monitor and maintain all tender platforms, ensuring timely access to new opportunities and compliance with submission deadlines.</li><li>Contact vendors to obtain pricing, confirm product availability, and clarify delivery timelines and logistics.</li><li>Liaise with clients to obtain clarifications, respond to technical queries, and coordinate the receipt of Local Purchase Orders (LPOs) in line with agreed terms and conditions.</li><li>Prepare, review, and submit professional quotations through the eTendering portal and any other relevant procurement portals.</li><li>Maintain a comprehensive filing system for all tender-related documentation, company credentials, and legal papers; track expiry dates and initiate renewals proactively.</li><li>Manage and regularly update the vendor and supplier database, including contact details, product categories, and performance records.</li><li>Conduct market research on competitors and industry contractors; review and benchmark terms and conditions to ensure the company's offers remain competitive.</li><li>Maintain a detailed project tracker for all submitted tenders, recording submission status, awarded contracts, margins, and any failed bids with analysis.</li><li>Safeguard and manage login credentials for all procurement and tendering platforms, ensuring secure and uninterrupted access.</li></ul><p><b>QUALIFICATIONS &amp; REQUIREMENTS</b></p><p><b>Education: </b>Bachelor's degree in Business Administration, Information Technology, or a related field.</p><p><b>Experience: </b>Minimum 1&ndash;2 years of experience in tendering, procurement, or a similar role.</p><ul><li>Solid background and working knowledge in the IT or technology services field.</li><li>Excellent written and verbal communication skills in both Arabic and English.</li><li>Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer applications.</li><li>High level of accuracy, organisational ability, and the capacity to manage multiple deadlines.</li><li>Familiarity with government or corporate eTendering platforms is a strong advantage.</li></ul><p>Job Type: Full-time</p><p>Pay: E&pound;10,000.00 - E&pound;13,000.00 per month</p><p>Application Question(s):</p><ul><li>What is your english level ?</li><li>What softwares you are good at ? </li><li>What computer skills do you have ? </li><li>Where do you live ? </li><li>What is you salary expectations ? </li></ul><p>Language:</p><ul><li>Very Good English (Required)</li></ul><p>Work Location: In person</p>

Tender & Costing Specialist

Bayer

<div>
 <p>
  <strong>
   Be You, Be Bayer
  </strong>
 </p>
 <p>
  At Bayer we&rsquo;re visionaries, driven to solve the world&rsquo;s toughest challenges and striving for a world where &lsquo;Health for all, Hunger for none&rsquo; is no longer a dream, but a real possibility. We&rsquo;re doing it with energy, curiosity, and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities, and redefining &lsquo;impossible&rsquo;.
 </p>
 <p>
  We&rsquo;re fascinated and empowered by digital technologies, keeping a close eye on the latest trends in order to best apply innovative solutions into our business practices and processes. That&rsquo;s why we&rsquo;re always on the lookout for candidates with a keen interest in tech and a passion for digital in both their personal and professional lives
 </p>
 <p>
  At Bayer Middle East we welcome applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, religion, family status, pregnancy, or any unlawful criterion under applicable law. We are committed to treating all applicants fairly. Your unique experiences and perspectives are what make us stronger.
 </p>
 <p>
  We&rsquo;re on a mission to advance the lives of those who work with us through new challenges, diversified career opportunities, professional development programs, and cross cultural, functional, and country learnings. If you&rsquo;re an inspiring open-minded game-changer who knows how to lead by example and is open to growing and putting your digital mindset into action to develop new, more efficient ways of doing things, you&rsquo;ve come to the right place
 </p>
 <p>
  Keep moving up with us, at Bayer.
 </p>
 <p>
  <strong>
   Do Something That Moves you
  </strong>
 </p>
 <ul>
  <li>
   Develop a list of targeted customers and continuously update it as per market dynamics.
  </li>
  <li>
   As a trusted partner she/He will lead a deep discussion in regular preplanned one to one discussion with His/her customer list to identify Scientific areas of major interest.
  </li>
  <li>
   As a trusted partner she/he will act as the primary (but non-exclusive) point of contact between stakeholders and Bayer; the CES shares the HCPs community needs internally, seek support and guidance from cross functional team.
  </li>
  <li>
   She/he to mutually co-create content with Her/his speaker list which mutually satisfy HCP universe scientific interest and Bayer promotional objective.
  </li>
  <li>
   To create a yearly educational calendar the CES will contract HCP speakers for several talks per year, such talks will be integrated in a curriculum and will be repeated in different meeting formats.
  </li>
  <li>
   In coordination with Cross functional team such talks will be integrated in different meeting formats (Scientific lectures, Peer to Peer talks, Debate sessions ,3rd party symposia, national and regional initiated Bayer events, ..........).
  </li>
  <li>
   She/He will be responsible to report all his one-to-one interactions to VEEVA and to integrate HCP insights to support future brand messaging and content creation.
  </li>
  <li>
   In collaboration with MSO team (back-office support) She/he must plan and align meetings calendar, meeting invitations based on micro segmentation and HCP target needs.
  </li>
  <li>
   Work closely with Virtual Event expert (DT-CPH team) to utilize engaging (hybrid) meeting formats and features in events across the yearly educational calendar.
  </li>
  <li>
   When needed the CES will facilitate the virtual meetings.
  </li>
  <li>
   Retains flexible time management in hybrid environment (ex: time allocation of F2F vs virtual engagements to meet business objectives to maximize HCP engagement across larger geographies)
  </li>
  <li>
   She/He needs to align with his peers to co-invite to meetings when appropriate and as per meeting setting and format.
  </li>
  <li>
   Facilitate digital networking of like-minded HCPs and educate and influence non-loyalist HCPs to increase their adoption of Bayer brands.
  </li>
  <li>
   Display great level of discipline and quality in maintaining &lsquo;Data entry&rsquo; related to customer profile information, daily activities, event reporting, PGMI reporting, channel preference, customer insights, adoption ladder and samples as required on Veeva.
  </li>
  <li>
   She/He will be responsible to report all his one-to-one interactions to VEEVA and to integrate HCP insights to support future brand messaging and content creation and contributing to the on-going micro-segmentation process.
  </li>
  <li>
   Maximizing customer experience by monitoring and optimizing activities, content and channels (data driven decisions) to provide the greatest value / impact to the customer.
  </li>
  <li>
   Despite being a communication expert, the CES will continue to be responsible with other Team members (known as Brand Team) on achieving nucleus related financial targets in his territory scope.
  </li>
  <li>
   Along with the marketing team, leverages insights about specific customers segments generated from virtual meetings to build on the next best action in the Customer Evolution Campaign (CEC).
  </li>
  <li>
   Ensures strong collaboration with Cross functional team to drive the implementation of tactical campaigns within a customer evolution campaign to drive movement of key customers across adoption ladder.
  </li>
  <li>
   As per various Nucleus needs and in alignment with ITM /CEM and CF team CES may contribute to KAM and tender management plans and activities (account mapping, KAM planning, tender process &hellip;..).
  </li>
 </ul>
 <li>
 </li>
 <p>
  <strong>
   Your Experience
  </strong>
 </p>
 <ul>
  <li>
   University degree of pharmaceutical science or medical background is a must
  </li>
  <li>
   Minimum 1-2 years of relevant experience in Ophthalmology is preferred.
  </li>
  <li>
   Hands on Experience of using digital &amp; Virtual means and tools is recommended.
  </li>
  <li>
   Maintains growth mindset to work through new working models and proactively identify areas of improvement with the new hybrid responsibilities.
  </li>
  <li>
   Good understanding of agile ways of working is desired.
  </li>
  <li>
   Robust understanding of medico-marketing strategies and tactics.
  </li>
  <li>
   Proficient in English to collaborate internally &amp; across the broader organization enterprise is highly desired.
  </li>
 </ul>
 <p>
  <strong>
   Empowered to Achieve
  </strong>
 </p>
 <p>
  At Bayer, we&rsquo;re all about advancing life for those who work alongside us. We pride ourselves in leading the region with our progressive Flexible Working Arrangements policy to help you achieve that fundamental work life balance, giving you the freedom to work when you want, where you want, in addition to our exceptional parental leaves. Our competitive compensation packages and exciting dynamic working environment are designed for you. Join our global organization where you&rsquo;ll find thrilling opportunities for personal and professional growth, assignments, learnings, and career advancement, while enjoying the freedom to express your individuality. Whether you are a free bird, a loving mother, a devoted father, a caring family member, a passionate social butterfly, a lifetime learner or whoever you choose to be, we care about who you are, and we welcome you to bring your true self be part of something bigger, to Be You at Bayer.
 </p>
 <p>
  We are dedicated to building an inclusive workforce and welcome applications from qualified individuals with diverse abilities who meet the specified criteria for this position because they are at the forefront of our minds as we recruit top talents.
 </p>
 <p>
  If you are a person with disability and wish to apply, please send your CV directly to BME.InclusiveOpportunities@bayer.com, with the job vacancy title mentioned in the subject line.
 </p>
 <p>
  You affirm that you have a disability by choosing to disclose upon submitting your resume, your disclosure will be handled confidentially and used solely for the purpose of considering your application as part of our commitment to diversity and inclusion.
 </p>
 <p>
  <strong>
   <em>
    Due to the high volume of applications received for advertised positions, please understand only those candidates who are shortlisted for interview will be contacted by our HR Team. If you are not contacted by our team regarding an application for a position three weeks from the closing date for the position, this means unfortunately on this occasion you were not shortlisted for the role and will not receive further contact regarding this position.
   </em>
  </strong>
 </p>
</div>


Customer Engagement Specialist (Product Specialist)

Misr Technology Services

<div>
 <strong>
  Helpdesk Specialist
 </strong>
 provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them.
 <br/>
 <br/>
 An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Serve as the first point of contact for end users seeking technical assistance over the phone, ticketing system, and emails
  </li>
  <li>
   Perform remote troubleshooting through diagnostic techniques and pertinent questions
  </li>
  <li>
   Experience in supporting end users on a corporate network; specifically support involving Switches, Subnets, Routers, VLANs, DNS, Network Shares, Network Storage, File/Print services, Directory Services, Etc. is preferred
  </li>
  <li>
   Determine the best solution based on the issue and details provided by end users
  </li>
  <li>
   Walk the customer through the problem-solving process
  </li>
  <li>
   Direct unresolved issues to the next level of support personnel
  </li>
  <li>
   Provide accurate information on IT products or services
  </li>
  <li>
   Record events and problems and their resolution in logs
  </li>
  <li>
   Follow-up and update end user&rsquo;s status and information
  </li>
  <li>
   Pass on any feedback or suggestions by customers to the appropriate internal team
  </li>
  <li>
   Identify and suggest possible improvements in procedures
  </li>
  <li>
   Manage PC setup and deployment for new employees using standard hardware, images and software
  </li>
  <li>
   Perform timely workstation hardware and software upgrades as required
  </li>
  <li>
   Diagnosing and solving hardware/software faults
  </li>
  <li>
   Managing and troubleshooting any end-user equipment printers, scanners and VC
  </li>
  <li>
   Responsible to track assets and document the details
  </li>
  <li>
   Follows and implements the company&rsquo;s data security rules
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements And Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   BSc/BA in IT, Computer Science or relevant field or equivalent years of hands-on experience
  </li>
  <li>
   Years of experience at least 3 years
  </li>
  <li>
   Above average knowledge of networking protocols, especially TCP/IP
  </li>
  <li>
   Proven experience as a help desk specialist or other customer support role
  </li>
  <li>
   Tech savvy with working knowledge of office automation products, databases and remote control
  </li>
  <li>
   Good understanding of computer systems, mobile devices and other tech products
  </li>
  <li>
   Good knowledge of Microsoft Excel, Word and PowerPoint
  </li>
  <li>
   Ability to diagnose and resolve basic technical issues
  </li>
  <li>
   Proficiency in English
  </li>
  <li>
   Having a good knowledge of
  </li>
  <li>
   CompTIA A+
  </li>
  <li>
   ITIL Foundation
  </li>
  <li>
   Microsoft Certified Solutions Associate on Windows 10
  </li>
  <li>
   Excellent communication skills at all levels in the company
  </li>
  <li>
   Managing Priorities
  </li>
  <li>
   End user-oriented and cool-tempered
   <br/>
   <br/>
  </li>
 </ul>
 Powered by JazzHR
 <br/>
 <br/>
 TqkDxjntiF
</div>


IT Helpdesk Specialist - Alex Office

MISR TECHNOLOGY SERVICES

<div><p><b>Helpdesk Specialist</b> provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them.</p><p>
An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.</p><p><b>
Responsibilities</b></p><ul><li>
Serve as the first point of contact for end users seeking technical assistance over the phone, ticketing system, and emails.</li><li>
Perform remote troubleshooting through diagnostic techniques and pertinent questions</li><li>
Experience in supporting end users on a corporate network; specifically support involving Switches, Subnets, Routers, VLANs, DNS, Network Shares, Network Storage, File/Print services, Directory Services, Etc. is preferred.</li><li>
Determine the best solution based on the issue and details provided by end users</li><li>
Walk the customer through the problem-solving process</li><li>
Direct unresolved issues to the next level of support personnel</li><li>
Provide accurate information on IT products or services</li><li>
Record events and problems and their resolution in logs</li><li>
Follow-up and update end user&rsquo;s status and information</li><li>
Pass on any feedback or suggestions by customers to the appropriate internal team</li><li>
Identify and suggest possible improvements in procedures</li><li>
Manage PC setup and deployment for new employees using standard hardware, images and software</li><li>
Perform timely workstation hardware and software upgrades as required</li><li>
Diagnosing and solving hardware/software faults</li><li>
Managing and troubleshooting any end-user equipment printers, scanners and VC</li><li>
Responsible to track assets and document the details</li><li>
Follows and implements the company&rsquo;s data security rules</li></ul><p><b>
Requirements and Qualifications
</b></p><ul><li>BSc/BA in IT, Computer Science or relevant field or equivalent years of hands-on experience</li><li>
Years of experience at least 3 years</li><li>
Above average knowledge of networking protocols, especially TCP/IP.</li><li>
Proven experience as a help desk specialist or other customer support role</li><li>
Tech savvy with working knowledge of office automation products, databases and remote control</li><li>
Good understanding of computer systems, mobile devices and other tech products</li><li>
Good knowledge of Microsoft Excel, Word and PowerPoint</li><li>
Ability to diagnose and resolve basic technical issues</li><li>
Proficiency in English</li><li>
Having a good knowledge of</li><li>
CompTIA A+</li><li>
ITIL Foundation.</li><li>
Microsoft Certified Solutions Associate on Windows 10.</li><li>
Excellent communication skills at all levels in the company</li><li>
Managing Priorities</li><li>
End user-oriented and cool-tempered</li></ul><p>
</p><p>TqkDxjntiF</p></div>

Fantastic Services

<div>
 <p>
  <strong>
   Company Description
  </strong>
 </p>
 <p>
  Fantastic Services is a leading provider of commercial cleaning and maintenance solutions, catering to businesses across the UK, Australia, and the USA. With a network of over 530 franchisees and a commitment to customer satisfaction, we deliver tailored services that enhance business operations. Leveraging over &pound;20 million in cutting-edge technology investments, our innovative apps and systems ensure a seamless and efficient customer experience. Certified by ISO, Safe Contractor, and CHAS, we prioritize quality, health, and cost-effective maintenance. Fantastic Services has been featured in prominent outlets such as Forbes, BBC, and Financial Times as a trusted industry leader.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Description
  </strong>
 </p>
 <p>
  We are seeking a highly organized and detail-oriented Payroll Specialist for a full-time, on-site role in Alexandria, Egypt. The Payroll Specialist will be responsible for accurately processing employee payroll, managing garnishments, handling payroll taxes, and ensuring compliance with local regulations. The role includes maintaining payroll records, addressing employee payroll inquiries, and collaborating with the finance and HR teams to ensure timely and accurate payroll services. This position plays a critical role in supporting employee satisfaction and contributing to the overall efficiency of the organization.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Proven experience in Payroll Administration and Payroll Processing
  </li>
  <li>
   Fluency in English is a must
  </li>
  <li>
   Strong knowledge of Payroll Services and handling Garnishments
  </li>
  <li>
   Understanding of Payroll Taxes and applicable compliance requirements
  </li>
  <li>
   Proficiency in payroll software and tools
  </li>
  <li>
   Excellent attention to detail and organizational skills
  </li>
  <li>
   Effective communication and problem-solving abilities
  </li>
  <li>
   Full Knowlegde in the egyptian labor law
  </li>
  <li>
   Bachelor's degree in Accounting, Business Administration, or a related field
  </li>
 </ul>
</div>


Payroll Specialist

Fulton Hogan

<div><ul><li><p>Tier 1 Construction &amp; Utilities contractor</p></li><li><p>
Permanent role with career progression</p></li><li><p>
Be rewarded &amp; recognised for the &lsquo;Good Work&rsquo; you do!</p></li></ul><p></p><p>
A rare opportunity to join a business that has been in operation for 90+ years and is focused on creating, connecting and caring for communities.</p><p></p><p>
Life at Fulton Hogan is about making the most of opportunities, taking responsibility, and making it happen. We appreciate our peoples&rsquo; courage, curiosity and unique perspectives, and look to collaborate as much as possible to explore safer, smarter and more efficient ways of working in this rapidly changing world. We don&rsquo;t stand still &ndash; there are always opportunities to do more and do better.</p><ul><li><p><b>
Keen to progress your career? </b>Take full advantage of our tailored training, leadership, and mentoring programs; or leverage our partnerships with industry association such as Engineers Australia, the Australian Water Association, WaterAid, Chartered Accountants, CPA Australia, Infrastructure Sustainability Council, The National Association of Women in Construction, plus many more.</p></li></ul><p></p><ul><li><p><b>
Looking to enhance your wellbeing? </b>We will encourage you to explore flexible working arrangements where possible. We offer great benefits, including corporate health and fitness programs, health insurance discounts, personal banking support, a range of retailer discounts, up to 18 weeks paid primary carers parental leave and up to 10 days paid secondary carers leave, access to our Employee Assistance Program (including your immediate family), and the option to take more time for yourself throughout the year with our Purchase Leave Policy.</p></li></ul><p></p><ul><li><p><b>
Want to help us better the communities we live and work in? </b>Our purpose of <i>creating,</i> <i>connecting, and caring for communities</i> is more than a saying to us &ndash; it&rsquo;s a way of thinking, working, and living because we're locals too, and seek to give back in ways that strengthen and build resilient communities. We do this because we genuinely care, enjoy what we do, and even manage to have some fun along the way! You&rsquo;ll find us partnering with local and national community groups, like Clontarf Foundation, and Black Dog Institute, in addition to indigenous groups and social enterprises, to ensure that our good work positively impacts and brings about sustainable change within our industry.</p></li></ul><p></p><ul><li><p><b>
Do we offer a &lsquo;</b><b><i>competitive&rsquo;</i></b><b> salary package? </b>Of course! Speak to our Talent Acquisition or People &amp; Culture team to learn more.</p></li></ul><p></p><p><b><i>
What&rsquo;s on offer?</i></b></p><p>
We are seeking a highly experienced and energetic <b>Regional Commercial Manager </b>with proven business acumen gained from your firsthand experience in large infrastructure projects/ programs of work (&gt;$300 million/ &gt;$100m p.a) environments, to join our Fulton Hogan Utilities business in New South Wales. This is a fantastic opportunity to enhance your career within a vibrant delivery team that is proud to partner with our client to deliver world class utilities services for the customers and communities within which we operate.</p><p>
The role will see you accountable for managing all contractual, claims, disputes, financial and project controls aspects of the project, ensuring key obligations and objectives are met and complied with.</p><p></p><p><b>
In this role you'll be responsible for:</b></p><ul><li><p>
Reviewing contracts in the tender phase to assess risk and acceptability of the offered terms</p></li><li><p>
Delivery of multidisciplinary commercial support for the project, encompassing contracts management, commercial claims, finance, and project controls</p></li><li><p>
Driving the management, preparation, submission, and resolution of complex contract claims, including time-related and cost-based claims, on major infrastructure projects</p></li><li><p>
Annual budget setting and oversight, ensuring alignment with contractual obligations and claims risk profiles</p></li><li><p>
Overseeing program-wide time and cost control, monthly forecasting, and preparation of robust monthly reporting, with a particular emphasis on claims tracking and commercial risk mitigation</p></li><li><p>
Utilising your advanced commercial negotiation skills to successfully resolve contractual issues, disputed claims, and variations in a collaborative and strategic manner</p></li><li><p>
Proactively responding to changes in client needs and expectations, and managing the development of collaborative relationships built on trust, transparency, and consistent commercial outcomes.</p></li></ul><p></p><p><b>
How you'll connect to the role:</b></p><ul><li><p>
Relevant tertiary qualifications in commercial law, construction management, business management, engineering or a related discipline</p></li><li><p>
Comprehensive knowledge of major project/program commercial requirements based on firsthand experience working for a large construction contractor</p></li><li><p>
Firsthand experience with joint venture enterprises an advantage</p></li><li><p>
Ability to apply various techniques to seek constructive outcomes to contract negotiations, including ability to influence others and defend commercial positions.</p></li><li><p>
Demonstrable experience in developing and maintaining interactions and relationships with internal and external key stakeholders</p></li><li><p>
Adopting and driving<b> Fulton Hogan&rsquo;s Living Safely 2.0 Culture.</b></p></li></ul><p></p><p><b>
Our people share the same set of values that keep us REAL.</b> Respect, Energy and Effort, Attitude and Leadership encapsulate what we stand for at Fulton Hogan and encourage us to foster a diverse and inclusive culture where we listen to, care for, celebrate, and respect everyone.
</p><p></p><p>We are committed to reconciliation and building and nurturing respectful relationships with First Nations peoples. Through our First Nations Engagement Strategy and Reconciliation Action Plan (RAP), we aim to promote opportunities, cultural understanding and partnerships that celebrate and acknowledge the contributions of Indigenous communities.
</p><p></p><p>If our values resonate with you, please submit an application for the position. If you&rsquo;re not sure that you meet 100% of the selection criteria, that&rsquo;s okay, we would still like to hear from you and potentially discuss how your skills could be utilised at Fulton Hogan.</p><p></p><p><i>
For over 90 years, Fulton Hogan has been delivering high-quality infrastructure to improve the lives of people every day. Our 10,000+ team works in every kind of weather and environment, creating, connecting, and caring for communities across Australia, New Zealand and the South Pacific.</i></p></div>

Regional Commercial Manager

Sutherland

<div></div><div><div><div><div><div><div><b>Contract Type:</b></div></div>
</div><div><div><div>Brick and Mortar</div></div>
</div></div></div><div><div><div><div><div><b>Location:</b></div></div>
</div><div><div><div>Alexandria - Alexandria Governorate
</div></div></div></div></div><div><div><div><div><div><b>Date Published:</b></div></div>
</div><div><div><div>04-06-2026</div></div>
</div></div></div><div><div><div><div><div><b>Job ID:</b></div></div>
</div><div><div><div>REF41658Y</div></div>
</div></div></div><div></div><div><div><div><p>Company Description:</p>
<p><b>Sutherland</b> is a global leader specializing in <b>AI</b>, <b>automation</b>, <b>cloud engineering</b>, and <b>advanced analytics</b> to drive <b>digital transformation</b> and provide scalable business solutions for top-tier brands worldwide.</p>
<p>With a strong emphasis on <b>digital engineering services</b>, we deliver <b>innovative technologies</b> and <b>business process excellence</b>, creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of <b>363 independent inventions</b>, including <b>250 AI-based solutions</b> with <b>patents</b> in key technologies that continuously enhance business operations and transform user experiences.</p>
<p>Sutherland&rsquo;s cutting-edge solutions are delivered through a seamless <b>&quot;as-a-service&quot; model</b>, enabling rapid innovation and supporting sustainable business growth.</p>
</div><div><p>Job Description:</p>
<p>This is a full-time on-site role located in <b>Alexandria</b> for a <b>Customer Service Specialist</b>. In this role, the Customer Service Specialist will be responsible for delivering <b>exceptional customer support</b>, addressing inquiries, resolving issues, and maintaining high levels of <b>customer satisfaction</b>.</p>
<p>Your <b>day-to-day responsibilities</b> will include:</p>
   <ul><li>Handling customer interactions with <b>efficiency</b> and <b>empathy</b>.</li>
  <li>️ Providing <b>tailored solutions</b> to meet customer needs.</li>
   <li>Ensuring a <b>positive customer experience</b> through <b>effective communication</b> and <b>professional phone etiquette</b>.</li>
</ul><p>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p>
</div><div><p>Qualifications:</p>
   <p><b>We&rsquo;re Hiring Talented People!</b>   
<br>
<b>Fresh Grads &amp; Dropouts</b> are welcome to apply!   </p>
   <p><b>What we&rsquo;re looking for:</b>
</p><p>✅ <b>Fluency in English</b> is a MUST! (B2/C1 level)     <br>
✅ Strong skills in <b>Customer Service</b> &amp; <b>Customer Support</b>   
<br>
✅ Proven ability to <b>enhance Customer Satisfaction</b> &amp; <b>Customer Experience</b>   
<br>
✅ <b>Problem-solving</b>, <b>active listening</b>, &amp; <b>attention to detail</b>     
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✅ Experience in a <b>customer-facing role</b> and familiarity with <b>CRM tools</b> is a plus!   ️<br>
✅ <b>Flexibility</b> with <b>night &amp; overnight shifts</b> is essential   <br>
✅ Proficiency in <b>professional phone etiquette</b> &amp; <b>communication techniques</b> is a plus     </p>
   <p>If you&rsquo;re passionate about making a difference and love helping customers, we want YOU!   </p>
</div><div><p>Additional Information:</p>
<p>All your information will be kept confidential according to EEO guidelines.</p></div></div></div></div><p></p>

Customer Service Agent

Explore 16+ Tender costing specialist in Alexandria this May. Find roles across top companies and apply now to boost your career.

16 tender costing specialist jobs In Alexandria

Tender & Costing Specialist

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IT Helpdesk Specialist - Alex Office

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Customer Service Agent