project manager

sales manager

marketing manager

construction manager

hr manager

training manager

Nissan Motor Corporation

<div>
 PURPOSE / DETAILS OF THE JOB
 <br/>
 <br/>
 <strong>
  Mission &amp; Main Objectives
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Define, propose, implement and maximize NMEF (Nissan Middle East) Aftersales training strategy.
  </li>
  <li>
   Ensure sufficient levels of Technical Competency at the NSCs to deliver outstanding product and repair quality.
  </li>
  <li>
   Ensure sufficient levels of Service competency at the NSCs to deliver outstanding Customer Experience.
  </li>
  <li>
   Ensure sufficient levels of Parts Operations competency at NSC level to drive parts business.
  </li>
  <li>
   Lead, oversee and guide NSC training activities to ensure alignment with NMEF business strategies.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Main tasks and responsibilities (Including team management if any):
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Technical Training
  </li>
  <ul>
   <li>
    Train and certify NSC technical trainers on Global Nissan Service Technician Education Programs (N-STEP), and ensure each NSC has suitably qualified trainers to deliver local training.
   </li>
   <li>
    Localise, update and deliver new model technical training, Train-The-Trainer (TTT) to Technical Trainers or directly to frontline.
   </li>
   <li>
    Work with regional and global teams to ensure training materials are available and updated to suit local technology and equipment specifications.
   </li>
   <li>
    Conduct frequent technical training needs analysis in the market.
   </li>
   <li>
    Design and develop new training material (Instructor-Led, e-Learning or Virtual Classroom Training) to close identified skills and knowledge gaps in the region.
   </li>
   <li>
    Deliver Electric Vehicle (EV) and New Energy Vehicle (NEV) technical training and certification in the region and ensure NSC have the right level of knowledge and skills to service and repair NEVs.
   </li>
   <li>
    Enhance own knowledge and skills by participating in Master Trainer TTT offered at Regional and Global level.
    <br/>
    <br/>
   </li>
  </ul>
 </ul>
 <ul>
  <li>
   Service &amp; Parts (Non-Technial) Training
  </li>
  <ul>
   <li>
    Train and certify NSC non-technical trainers on Global Nissan Sales &amp; Service Way (NSSW), Global Nissan Service Advisor Program (G-NSAP) and ensure each NSC has suitably qualified trainers to deliver local training.
   </li>
   <li>
    Localise plan and deliver new model product training, Train-The-Trainer (TTT) to Non-Technical trainers or directly to frontline.
   </li>
   <li>
    Conduct frequent non-technical training needs analysis in the NMEF markets.
   </li>
   <li>
    In addition to global training programs, design, develop and implement new Service Advisor and Service Manager training programs (TTT or directly) to close knowledge and skills gaps and enhance
    <br/>
    <br/>
   </li>
  </ul>
 </ul>
 <ul>
  <li>
   Administrative
  </li>
  <ul>
   <li>
    Ensure all training materials are available and reasonably up-to-date on the Learner Management System.
   </li>
   <li>
    Ensure all NSCs are competent in usage of the LMS to manage training delivery and records.
   </li>
   <li>
    Manage training KPIs and ensure compliance with Global, Regional and Local Certification requirements and alignment with company business strategy.
   </li>
   <li>
    Maintain all aspects of the Reagonal Training Centre e.g tools, equipments, vehicles, training resources to ensure all resources are ready for training when required.
   </li>
   <li>
    Develop regional training plan and cascade with NSCs and ensure NSCs adhere to NMEF annual training plans to maintain correct level of certification.
   </li>
   <li>
    Generate monthly training and certification status reports and share with applicable stakeholers e.g. NSC, NMEF, Regional and Global as required.
   </li>
   <li>
    Appointment and management of external training providers and ensure services, materials and all activities by providers activities meet the required quality levels and in-line with company strategy.
   </li>
   <li>
    Research and implement new training enhancement strategies e.g. AI integration to training and development, to ensure training offered by NMEF is modern, effective and enhances company business strategy.
   </li>
   <li>
    Conduct regular meetings with NSC training managers to provide guidance and support on issues of training delivery and management.
   </li>
   <li>
    Responsible to maintain and upkeep training centre in relation to 5S, usage, tools and equipment, vehicles and other training resources.
   </li>
   <li>
    Lead organisation of regional training events including Skills Contests, New Model TTT, etc.
   </li>
   <li>
    Develop annual training budget inline with company business strategies and monitor implementation thereof.
   </li>
   <li>
    Lead training team members/subordinates (where applicable)
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Country Specifics
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   NMEF markets
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  KPIs
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintain global technician certification standards by ensuring certification levels for N-STEP 1, 2 and 3 are inline with global, regional and local KPI requirements.
  </li>
  <li>
   Maintain Global Service Advisor certification standards across the region to certification levels inline with global, regional and local KPI requirements.
  </li>
  <li>
   Maintain Parts Sales Consultants and Managers training certification
  </li>
  <li>
   Maintain Service Manager certification
  </li>
  <li>
   Other KPIs are required by business on ad-hoc basis
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Background &amp; Experience
  <br/>
  <br/>
 </strong>
 <strong>
  Specific technical skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Significant experience and skills training and development (min 7-8 years)
  </li>
  <li>
   Affinity and/or experience with Training activities &amp; dealer network (Sales and Aftersales)
  </li>
  <li>
   Experience and affinity with systems, technology and digital
  </li>
  <li>
   Cross functional management skills
  </li>
  <li>
   Ability to conduct public presentations
  </li>
  <li>
   Strong car culture and automotive background knowledge
  </li>
  <li>
   Qualified automotive technician with extensive knowledge of automotive technology, diagnostics and repair techniques.
  </li>
  <li>
   Proven competency in delivering quality technical training to trainers
  </li>
  <li>
   Certified automotive high voltage technician/trainer
  </li>
  <li>
   Knowledge of eLearning instructional design and course development tools (Captivate, Synthesia, Articulate etc)
  </li>
  <li>
   Knowledge of Cornerstone Saba LMS
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Behavioral Competencies Required
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Pedagogical skills
  </li>
  <li>
   High level of autonomy and leadership
  </li>
  <li>
   Effective communication and presentation skills
  </li>
  <li>
   Training material and content Development skills
  </li>
  <li>
   Structured and analytical
  </li>
  <li>
   Cross functional and cross-cultural skills
  </li>
  <li>
   Coaching and Mentoring skills
   <br/>
   <br/>
  </li>
 </ul>
 Minimum Education
 <br/>
 <br/>
 <ul>
  <li>
   Degree in Engineering fields (Mechanical, Electrical or similar) or equivalent (required)
  </li>
  <li>
   Certificate/Diploma in Adult education/training/Train-The-Trainer (required)
  </li>
  <li>
   University degree in Business Management or equivalent (advantageous)
   <br/>
   <br/>
  </li>
 </ul>
 Language Requirements
 <br/>
 <br/>
 <ul>
  <li>
   Fluent in English, Arabic (optional)
   <br/>
   <br/>
  </li>
 </ul>
 At Nissan, we believe that the differences among us - differences in race, gender, age, mindset, religion, people with disabilities and much more - make us stronger and equip us to better serve our customers and communities. We are committed to creating positive change that ensures transparency and inclusivity throughout the career journey, in order to build teams that create a sense of belonging for all members.
 <br/>
 <br/>
 Dubai United Arab Emirates
 <br/>
 <br/>
</div>


Aftersales Training Manager

six senses

<div><div><p><b>Duties and Responsibilities
</b></p></div><div><p>As Training Manager, I will lead our training and development strategy, manage its implementation and measure its impact. Assume full responsibility for the efficient operation of the training department to provide exceptional products and services training within brand operating standards. My key role is to develop and design new training programs and/or evaluate, modify and improve existing programs based on the property&rsquo;s needs. I will identify training and development needs within the organization through job analysis, performance reviews and regular consultation with other managers.
</p></div><div><p>The duties and responsibilities will include:
</p></div><div><p>Ensure strategic alignment of the training department with business goals.
</p></div><div><p>Evaluate individual organization performance to ensure training is meeting business needs and improving performance.
</p></div><div><p>Develop and deliver training programs that meet business needs and optimize training processes for efficiency.
</p></div><div><p>Manage the delivery of training and development programs using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops that is easily understandable and in a way that motivates them.
</p></div><div><p>Plan, develop and organize training sessions and implement testing and evaluation procedures for in-house courses.
</p></div><div><p>Develop and organize training manuals, multimedia visual aids, and other educational materials involved in the strategic planning, resource allocation and coordination of training delivery.
</p></div><div><p>Continually amend the training and development programs as necessary, to adapt to the changes that occur in the work environment.
</p></div><div><p>Arrange training programs for trainees from local and overseas hotel schools and maintain/update all training records.
</p></div><div><p>Provide updated information on relevant external courses for hosts.
</p></div><div><p>Work with the Corporate Office to produce training and development programs that are satisfactory to all relevant parties such as line managers, accountants and senior managers.
</p></div><div><p>Help schedule events, activities and team gatherings with the collaboration of my team and communicate any activities to hosts.
</p></div><div><p>Continually focus on Talent Development for our property.
</p></div><div><p>Constantly assess training and development practices to remain relevant and effective.
</p></div><div><p>Conduct orientation sessions and arrange on-the-job training for new hires.
</p></div><div><p>Instil a cost-focused philosophy through training and education.
</p></div><div><p>Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the property.
</p><div><p>Qualifications
</p></div><div><p>To execute the position of Training Manager, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
</p></div><div><p>Possess some college plus 3 years of related training experience, or an equivalent combination of education and experience. Bachelor&rsquo;s degree in Hospitality Management or related field and more than five years&rsquo; experience in a similar trainings/operations role, preferred.
</p></div><div><p>Handling objects, flips charts, computer/keyboard, AV equipment, etc.
</p></div><div><p>Fluent in English; I understand that additional languages are preferred.
</p></div><div><p>The above is intended to provide an overview of the role and responsibilities for a Training Manager at Six Senses The Palm Dubai. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.
</p></div><div><p>Six Senses The Palm Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.
</p></div></div><p>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Training Manager - Six Senses The Palm Dubai

Saint Laurent

<div>
 <br/>
 <br/>
 <strong>
  Summary
  <br/>
  <br/>
 </strong>
 ABOUT SAINT LAURENT
 <br/>
 <br/>
 Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury pr&ecirc;t-&agrave;-porter in a 1966 collection called &lsquo;Rive Gauche&rsquo;, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.
 <br/>
 In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.
 <br/>
 Today, Saint Laurent collections include women&rsquo;s and men&rsquo;s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Role
  <br/>
  <br/>
 </strong>
 Under the leadership of Regional Director, also with the collaboration of the EMEA training manager, your role is to support the performance of Middle Eastern markets (UAE, Qatar, Kuwait, Saudi Arabia, Bahrein, Turkey), developing the retail teams&rsquo; skills and tools through training programs aligned with the brand vision and local needs.
 <br/>
 <br/>
 You oversee the execution of the Saint Laurent client experience and its evaluation, the selling skills of client advisors, the onboarding journey of newcomers, the roll out of product training initiatives and you support the digital and omnichannel transformation of the business.
 <br/>
 <br/>
 Your working time is 80% in stores, including intense travels across borders.
 <br/>
 <br/>
 <strong>
  Missions
  <br/>
  <br/>
 </strong>
 1. Roll out tailored training programs to support Middle Eastern market
 <br/>
 <br/>
 <ul>
  <li>
   <p>
    Together with the Regional Director, identify local needs and roll out customized action plans to support stores performances
   </p>
  </li>
  <li>
   <p>
    Collaborate with the EMEA training manager to build and provide effective tools for stores to drive results
   </p>
  </li>
  <li>
   <p>
    Partner with Store Directors and Training Ambassadors, to deliver trainings in line with local needs
   </p>
  </li>
  <li>
   <p>
    Be the ambassador of the brand&rsquo;s key messages through the stores team, and develop their selling skills
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 2. Implement a strong and consistent client experience within the market
 <br/>
 <br/>
 <ul>
  <li>
   <p>
    Roll out the Saint Laurent client experience, and oversee the its evaluation&rdquo; by partnering with store directors and taking actions from results
   </p>
  </li>
  <li>
   <p>
    Roll out the seasonal collections &amp; products training programs
   </p>
  </li>
  <li>
   <p>
    Provide a consistent onboarding to all newcomers
   </p>
  </li>
  <li>
   <p>
    Develop and animate a Training Ambassadors community
   </p>
  </li>
  <li>
   <p>
    Partner with the Client team, to support clienteling initiatives
   </p>
  </li>
  <li>
   <p>
    Collaborate with the operations team to facilitate the integration of omnichannel tools
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 3. Drive the training performance and impact on KPIs
 <br/>
 <br/>
 <ul>
  <li>
   <p>
    Monitor the performance of all training programs, with a strong focus on the &ldquo;client experience evaluation&rdquo;
   </p>
  </li>
  <li>
   <p>
    Ensure a seamless integration of the e-learning content
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <strong>
  Profile
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   <p>
    Relevant experience in luxury retail with a management experience
   </p>
  </li>
  <li>
   <p>
    Strong retail business orientation and understanding of client experience
   </p>
  </li>
  <li>
   <p>
    Excellent communication and interpersonal skills
   </p>
  </li>
  <li>
   <p>
    High facilitation, coaching and teamwork skills
   </p>
  </li>
  <li>
   <p>
    Excellent organization and ability to multi-task
   </p>
  </li>
  <li>
   <p>
    Agile and confident with digital devices and back-office software
   </p>
  </li>
  <li>
   <p>
    Local language and English speaker
   </p>
  </li>
  <li>
   <p>
    Positive attitude, enthusiastic and passionate about Saint Laurent
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <em>
  Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms &ndash; gender, age, nationality, culture, religious beliefs and sexual orientation &ndash; enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
  <br/>
  <br/>
 </em>
 <strong>
  Job Type
  <br/>
  <br/>
 </strong>
 Regular
 <br/>
 <br/>
 <strong>
  Start Date
  <br/>
  <br/>
 </strong>
 2025-11-01
 <br/>
 <br/>
 <strong>
  Schedule
  <br/>
  <br/>
 </strong>
 Full time
 <br/>
 <br/>
 <strong>
  Organization
  <br/>
  <br/>
 </strong>
 LUXURY FASHION GULF L.L.C.
</div>


SAINT LAURENT Field Trainer

MAXZI The Good Food Cafe and Restaurant

<p>The role is in MAXZI Restaurant and Cafe. This role would work very closely with the Group Operations Manager and HR Manager. The Training Executive plays a vital role in driving learning, development, and service excellence across MAXZI- The Good Food Shop. Working closely with the Group Operations Manager and HR Manager, this role ensures that team members are trained, engaged, and aligned with brand standards, operational excellence, and company values.</p><p><b>Key Responsibilities </b></p><ul><li>Work with Operations and HR to identify training needs and create an annual training plan.</li><li>Design and deliver engaging and effective training sessions for all employee levels.</li><li>Translate operational standards into simple, practical training formats.</li><li>Ensure training objectives are met through regular tracking and feedback.</li><li>Maintain updated training materials, SOP manuals, and training records.</li><li>Reinforce service and quality standards across all teams.</li><li>Ensure team members clearly understand key procedures and their importance.</li><li>Monitor training outcomes to maintain consistency in service and quality.</li><li>Identify training gaps and introduce creative learning methods to address them.</li><li>Engage with team members in their work environment to build skills and confidence.</li><li>Create and track development plans for potential talent with senior operations.</li><li>Celebrate successes and coach individuals or teams for improvement.</li><li>Encourage open communication and a positive learning culture.</li><li>Embed company values into all training programs and daily operations.</li><li>Promote teamwork, accountability, and respect in all interactions.</li><li>Inspire employees to deliver consistent quality and exceptional guest experiences.</li></ul><p><b>Key Skills &amp; Attributes:</b></p><ul><li>Strong interpersonal and communication skills.</li><li>Ability to design engaging and interactive training sessions.</li><li>Good understanding of F&amp;B operations and service standards.</li><li>Creative, adaptable, and able to adjust training approaches based on learner needs.</li><li>Strong organizational skills to manage multiple training programs simultaneously.</li><li>Empathy and the ability to identify and nurture potential in others.</li><li>Positive, energetic, and approachable personality.</li></ul><p>Job Types: Full-time, Permanent</p>

Training Executive

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
Amazon strives to be Earth&rsquo;s best employer, and our Learning Managers help us achieve that goal by providing rewarding career opportunities to everyone who joins us. In this role, you&rsquo;ll work across multiple sites, ensuring our people are getting the training and development they need. By making sure our employees are always improving their skills, you will also make an impact on the experience of our customers around the world.
<br>
<br>
Key job responsibilities<br>
Employee Development:<br>
<ul><li>Foster the development and growth of Amazon employees (i.e., mentoring, teaching, etc.).</li><li>Implement and execute training programs for associates, managers, trainers and others (i.e., participating in and conducting needs analysis, skills development classes, cross-training, etc.).</li><li>Facilitate orientation and training classes; communicate policies and procedures to managers and new employees as needed.</li><li>Ensure that the Learning Department creates/updates accurate and useful information for Training schools, PMVs, SJIs, and other training aids/visuals.</li><li>Actively seek, clarify and understand information from Operations and Area Managers that leads to an understanding and ownership of Trans performance goals and required YOY improvements. Provide training assistance where necessary in order to achieve these goals. Fully understand workflow, daily production goals and reports used to drive the business.</li><li>React quickly and efficiently to production imperatives, scheduling conflicts and network-wide roll outs.</li><li>Ensure and drive best practices standardization across all departments and sites.</li><li>Ensure network standard training programs are implemented and consistently utilized as required in the fulfillment center.</li></ul><br>
Execution &amp; Analysis:<br>
<ul><li>Ensure that training is tracked and recorded, including progress and skill sets.</li><li>As needed, manage grant proposals including implementation, tracking and relationship management.</li><li>Create, manage and update training content and associate compliance audits.</li><li>Administer methods for gathering and tracking training metrics.</li><li>Analyze and understand data to suggest improvements for training and operations.</li><li>Track and communicate Learning Department goals, assignments and progress locally and at a network level.</li><li>Take ongoing responsibility for ensuring that the First, Middle and Last Mile Transportation is operating safely and take immediate action to correct where necessary.</li><li>Owner of PIT Training Program and maintains proper documentation related to PIT certification.</li></ul><br>
About the team<br>
The Learning Area Manager is an active member of the Fulfillment Center Operations Learning team, driving and supporting network-wide initiatives. Successful candidates will have a creative, true hands-on approach to execute the day to day actions ensuring daily and weekly compliance is met and data-driven, analytical thinking skills. In addition, effective presentation and persuasion skills are a must. This role requires the ability to influence without authority.<br>
Furthermore, the role will partner very closely with Operations and there will be a requirement to understand the warehouse process operation. Execution skills are a must in being able to deliver daily coaching to support the development of our warehouse associates. The role will be based in our Fulfillment Center, in a fast-paced consumer goods environment.
</div><h2 class="jobSectionHeader"><b>BASIC QUALIFICATIONS</b></h2><ul><li>2+ years of employee and performance management experience</li><li>Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>1+ years of performance metrics, process improvement or lean techniques experience</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Learning Area Manager

Excelledia Management Consultancy

<p>A Training Coordinator is responsible for coordinating training events and special projects to enhance employee skills and knowledge in line with company goals. This role involves the entire training cycle, from needs assessment and managing logistics and preparation of all training related activities under manager supervision.</p><p>Job Type: Full-time</p><p>Pay: AED2,800.00 - AED3,200.00 per month</p>

Training Coordinator

Smiths Group

<div><b>Company Description</b><p><br>
Every minute of every day, Smiths Detection&rsquo;s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.</p><p>
Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.</p><p>
Our expertise spans 21 global offices, seven manufacturing sites and five R&amp;D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.</p><p>
This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.</p><b><br>
Job Description</b><p><br>
A critical position in the Global Training Department&rsquo;s ability to deliver a successful service, the incumbent will collaborate with a complex breadth of global stakeholders internally and will have regular contact with our customers. The role holder will be an important point of contact, responsible for facilitating training delivery across the globe.</p><p>
The Global Training Operations Consultant is expected to play an active role in the Global Training Operations Pillar, assisting Operations management as needed and will be responsible for mentoring our team of Global Operations Specialists advocating for best practices, and seeking continuous improvement.</p><ul><li>
Schedule&rsquo;s instructor led courses for both internal and external customers</li><li>
Demonstrate exceptional communication skills with customers both verbally and through written email correspondence. This may include but not be limited to quotations, logistics, POs, training plans and confirmations</li><li>
Attend opportunity kick-off meetings, collect tender/RFP requirements communicating needs to the department</li><li>
Acts as the Training Operations pillar point of contact for the Digital Training pillar, supporting the maintenance of the Learning Management System (LMS).</li><li>
Support in the creation and maintenance of all Training Policies</li><li>
Manages learner profiles, course enrollments, grades, and certificates within the LMS</li><li>
Enrolls learners for instructor-led training (ILT) and web-based training (WBT) courses</li><li>
Ensures all financial and scheduling-related documentation associated with customer training is in order, including but not limited to: Sales order and accompanying purchase order, credit card form, or contract; equipment status; training address</li><li>
Complies with all applicable global and regional export control and security regulations</li><li>
Monitor&rsquo;s training sales reports for accuracy and reports any errors to appropriate personnel</li><li>
Maintains service orders and notifications, and reports associated with them</li><li>
Supports the creation and processing of all department vendor and intercompany purchase requisitions and orders</li><li>
Plays an active role in the proper maintenance of all training records</li><li>
Serves as a point of contact for complex training queries and non-standard requests. Provide guidance and support to the Global Operations Team</li><li>
Champion the information flow for process improvement and quality information, oversee the creation of process maps and other pertinent aids to define new or existing processes and policies</li></ul><p>
Represents the department in meetings with various internal and external stakeholders</p><b><br>
Qualifications</b><p><b><br>
Technical Knowledge and Skills:</b></p><p>
This will be demonstrated by<i>:</i></p><ul><li>
Experience of undertaking costing and scheduling activities in a commercial environment</li><li>
Experience of working with business operations software such as SAP</li><li>
Experience of working with learning management systems</li><li>
Experience of working within a training organisation</li><li>
Experience of articulating complex information to a range of stakeholders</li><li>
Highly skilled and proficient in MS Office applications.</li><li>
Ability to handle stressful situations and adapt to changing priorities</li></ul><p>
Excellent critical thinking and problem-solving skills</p><p><b>
Competencies and Abilities:
</b></p><p><b>Individual competencies:</b></p><ul><li>
The ability and motivation to persistently pursue and achieve effective results which drive the business forward</li><li>
The ability to effectively influence the performance of people by being a role model to others, showing a willingness to coach others for success.</li><li>
The ability to make effective, timely decisions in a complex, global market by sourcing and analysing complex information</li><li>
The ability to engage, challenge and work effectively with others</li><li>
The ability to build an effective network of relationships both internally and externally, understanding customers&rsquo; needs</li></ul><p>
Willing and able to identify and support change and continuous improvement in own and wider business environment</p><p><b>
Planning and Decision Making:</b></p><ul><li>
Is able to influence other experienced professionals who exercise latitude and independence in their assignments</li><li>
Works on problems of complex issues of diverse scope and is able to Independently determine and develop solutions</li><li>
When problem solving, solutions are imaginative, thorough, practicable and consistent with SD objectives</li></ul><p><b>
Impact and Scope:</b></p><ul><li>
This role will enable the SD global training department to operate in an efficient and effective manner, supporting the delivery of high-quality training to customers</li><li>
The role holder will support programme activity to deliver the Training Strategy</li><li>
Interprets and administers policies, processes, and procedures</li><li>
Decisions have an extended impact on work processes and outcomes</li><li>
Erroneous decisions will result in critical delays and modifications to projects or operations and jeopardize future business activity</li></ul><p></p><p><br>
WORK ENVIRONMENT:</p><p>
Individual&rsquo;s primary workstation is office based. Individual may have to travel both locally and internationally on occasion.</p><p></p><b><br>
Additional Information</b><p><br>
Join us and we&rsquo;ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You&rsquo;ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You&rsquo;ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.</p><p><b>
Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.</b></p><div></div><p>
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.</p><p>
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation &ndash; including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career&rsquo;s website (Careers - Smiths Group plc)</p></div>

Global Training Operations Administrator

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