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training manager

Bridgestone

About the Role Job Purpose At Bridgestone MEA, we're looking for an experienced Training Manager to lead and manage training programs across the Middle East, Africa, and CIS regions. You ll take charge of upskilling our distributor partners and internal teammates, delivering sales, management, leadership and soft skills programs that drive performance and align with our strategic vision. This role is about leading transformation in how knowledge is shared, performance is improved, and people are empowered across diverse markets and cultures. Responsibilities: Strategic Leadership and Program Management • Design, lead, and execute distributor training programs across MEA and CIS. • Partner with HR to support L&amp;D and internal training programs for Bridgestone teammates. • Align all training initiatives with strategic business goals and commercial outcomes. • Drive the digital transformation of training tools and delivery formats. • Establish training standards and ensure compliance with global best practices. Training Delivery and Facilitation • Deliver targeted sales and product training to dealer/distributor partners to boost performance and loyalty. • Facilitate high-impact sessions on management, leadership, and interpersonal skills. • Innovate learning methods to engage multicultural audiences. • Support onboarding and induction programs for new hires across the region. Performance Evaluation and Continuous Improvement • Measure the effectiveness of training through feedback, data, and KPIs. • Continuously enhance training programs to reflect evolving business needs. • Report learning outcomes to the MEA leadership team and external partners. Communication and Stakeholder Engagement • Act as the single point of contact for distributor training communications. • Keep partners updated with the latest training content, tools, and requirements. • Engage with regional leadership to align on learning priorities and execution. Systems Management • Oversee and manage the Learning Management System (LMS) for both internal teams and external partners. • Support the rollout of eLearning platforms and ensure system integrity and user experience. Qualifications &amp; Experience Required Education, Master, other certification: • Master s degree in Business Administration, HR, Education, or related fields. • Certifications in Instructional Design, Coaching, or Leadership Development are a plus. Experience (years): 10+ years of experience in automotive training, ideally across sales or aftersales functions. Proven success in managing large-scale regional training programs in multicultural environments. Experience operating in the Middle East and Africa, with strong awareness of cultural and business nuances. Technical Skills: • Strong proficiency with Learning Management Systems (LMS). • Hands-on experience with eLearning platforms. • Analytical mindset; able to use data to track and optimize training effectiveness. • Advanced skills in MS Office (PowerPoint, Excel, Word). Languages Skills: • Fluent in English and Arabic (written and spoken) mandatory. • French or Russian a strong advantage. Soft/Behavioral Skills: • Inspirational leader with excellent interpersonal and communication skills. • Culturally agile and capable of engaging diverse learner groups. • Strong project management and multitasking capabilities. • High emotional intelligence with the ability to influence at all levels. • Strategic mindset with a drive for continuous improvement.

Training Manager

Azizi Development UAE

Job Title Training Manager Sales Support and Process Excellence Dubai, UAE Job Description Training Manager Sales Support and Process Excellence Dubai, UAE Job Location: Dubai, UAE Industry: Education / Teaching / Training Function: Training / Development Gender: Any Candidate Nationality: Any Job Type: Full-time Position Overview Azizi Developments is seeking a Training Manager to lead skill enhancement and process training for sales support functions across the organization. This role focuses on empowering teams in CRM, collections, telesales, customer service, and documentation to deliver exceptional performance aligned with business objectives. Core Duties * Design and develop engaging training programs tailored to each department s operational requirements. * Deliver in-person and virtual sessions for new hires and existing staff to strengthen process understanding and product knowledge. * Collaborate with managers to assess training needs, using performance metrics and business priorities to guide program development. * Monitor employee adherence to company protocols and best practices, providing actionable feedback for improvement. * Evaluate training effectiveness through surveys, assessments, and performance reviews, refining programs accordingly. * Maintain detailed records of sessions, attendance, feedback, and progress for management reporting. * Develop e-learning modules, simulations, and digital resources to expand accessibility and reach. * Create practical tools such as quick-reference guides, FAQs, and process checklists for daily use by teams. Candidate Requirements * Minimum 2 years experience in a training role. * Background in telesales or collections preferred. * Real estate industry experience is an advantage. * Proficiency in PowerPoint, Excel, Canva, Kahoot, and Learning Management Systems (LMS). * Strong presentation, communication, and facilitation skills. Why Join Us * Lead training initiatives for one of Dubai s top real estate developers. * Play a strategic role in enhancing performance across multiple business units. * Competitive salary and growth-oriented work environment.

Training Manager Sales Support

CALO

<div>About Calo 
Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.
Launched in Bahrain in 2019, we have since expanded to 5 countries in the region, delivered millions of meals to our customers, and launched our very own Grab &amp; Go Cafe concepts.
We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here.
Role Overview
This role is responsible for the design, development, implementation, and evaluation of all operational and new product training programs across our CPU&rsquo;s. The Training Manager will ensure all CPUs maintain consistent, high-quality production standards, operational compliance, and a deep understanding of the brand's food philosophy. This professional will lead and mentor the Market Place (MP) training team, acting as the critical link between Product Development and Operations to achieve excellence in food quality and customer satisfaction.
Main Responsibilities<h4 class="jobSectionHeader">
Training Strategy, Design, and Delivery</h4><ul><li>
Design and Develop Training Content: Create, maintain, and continually improve all operational and New Product Development (NPD) training documentation (including SOPs, job aids, recipes, and training modules) for use across all CPUs.</li><li>
Annual Training Calendar: Create, maintain, and implement the annual training calendar based on the NPD launch schedule and identified operational needs.</li><li>
Curriculum Management: Oversee the implementation and standardization of all training across each CPU, ensuring consistent delivery, content fidelity, and effective knowledge transfer.</li><li>
Trainer Development: Lead, mentor, and train the MP trainers on best-in-class instructional design, delivery techniques, Calo standards, food philosophy, auditing protocols, and effective coaching practices.</li></ul><h4 class="jobSectionHeader">
Operational Excellence and Compliance</h4><ul><li>
Auditing and Assessment: Develop and manage all auditing checklists, scoring rubrics, and action plan templates for CPUs and trainers.</li><li>
Compliance Oversight: Oversee and ensure auditing compliance within each CPU by leading the training team in the execution of audits and tracking the follow-up on all action plans. Publish consolidated results on a monthly basis.</li><li>
Performance Evaluation: Establish and maintain systems to track and evaluate the effectiveness of all training programs and operational procedures, making data-driven recommendations for enhancements.</li></ul><h4 class="jobSectionHeader">
Collaboration and Stakeholder Management</h4><ul><li>
Bridge the Gap: Act as the primary liaison between the NPD team and MP operations, translating new product specifications and operational procedures into actionable, standardized training programs.</li><li>
Feedback Loop Management: Implement and maintain a formal workflow for gathering and analyzing customer feedback and operational data to identify training gaps and relay insights to the NPD and R&amp;D teams for continuous product and process improvement.</li><li>
Monthly Performance Reviews: Lead structured monthly review sessions with MP owners to assess training effectiveness, address operational challenges, and align on upcoming menu and product priorities.</li></ul><h4 class="jobSectionHeader">
Documentation and Reporting</h4><ul><li>
Maintain accurate and organized training records and documentation to evaluate and report on each CPU's monthly performance and compliance levels.</li><li>
Implement and maintain tracking logs and workflows for all recipe, yield, and process modifications to ensure all training documentation is current.</li></ul>
Ideal Candidate
Qualifications<ul><li>
Bachelor&rsquo;s degree in Education, Instructional Design, Organizational Development, Culinary Arts, Hospitality Management, or a related field.</li><li>
Minimum of 7+ years of progressive experience in Training and Development, with a minimum of 3 years in a Training Management/Leadership role.</li><li>
Proven experience designing, implementing, and managing training programs in a high-volume food production, manufacturing, or multi-unit hospitality environment (experience with a Central Production Unit (CPU) model is a strong plus).</li><li>
Must be a proficient communicator in English.</li></ul><h4 class="jobSectionHeader">
Knowledge &amp; Competency</h4><ul><li>
Deep expertise in adult learning theory and instructional design methodologies (e.g., ADDIE, SAM).</li><li>
Demonstrated ability to lead, coach, and develop a team of trainers/instructors across different locations.</li><li>
Working knowledge of food safety, quality standards (HACCP, ISO), and regulatory compliance within a food manufacturing context.</li><li>
Strong analytical skills with the ability to use performance data (e.g., audit results, food happiness scores) to identify training needs and measure program effectiveness.</li><li>
Excellent collaboration and stakeholder management skills; capable of managing multiple projects and driving consensus across different departments (NPD, Operations, R&amp;D).</li><li>
Proficiency with various computer software programs, including Learning Management Systems (LMS), MS Office Suite, and/or restaurant/production management software.</li></ul>
Personality<ul><li>
Strong communicator</li><li>
Ability to work both independently and in a team</li><li>
Eager to learn</li><li>
Friendly and pleasant personality that can lead with empathy and patience</li></ul>
Perks that come with this role:<ul><li>
The chance to build something extraordinary from the ground up</li><li>
Access to our mouthwatering meal subscriptions</li><li>
Competitive benefits and stock options</li><li>
Working with driven and extremely passionate colleagues in a growth-oriented culture</li></ul>
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New Product Development Training Manager

Calo Inc.

Main Responsibilities <ul> <li>Training Strategy, Design, and Delivery <ul> <li>Design and Develop Training Content: Create, maintain, and continually improve all operational and New Product Development (NPD) training documentation (including SOPs, job aids, recipes, and training modules) for use across all CPUs.</li> <li>Annual Training Calendar: Create, maintain, and implement the annual training calendar based on the NPD launch schedule and identified operational needs.</li> <li>Curriculum Management: Oversee the implementation and standardization of all training across each CPU, ensuring consistent delivery, content fidelity, and effective knowledge transfer.</li> <li>Trainer Development: Lead, mentor, and train the MP trainers on best-in-class instructional design, delivery techniques, Calo standards, food philosophy, auditing protocols, and effective coaching practices.</li> </ul> </li> <li>Operational Excellence and Compliance <ul> <li>Auditing and Assessment: Develop and manage all auditing checklists, scoring rubrics, and action plan templates for CPUs and trainers.</li> <li>Compliance Oversight: Oversee and ensure auditing compliance within each CPU by leading the training team in the execution of audits and tracking the follow-up on all action plans. Publish consolidated results on a monthly basis.</li> <li>Performance Evaluation: Establish and maintain systems to track and evaluate the effectiveness of all training programs and operational procedures, making data-driven recommendations for enhancements.</li> </ul> </li> <li>Collaboration and Stakeholder Management <ul> <li>Bridge the Gap: Act as the primary liaison between the NPD team and MP operations, translating new product specifications and operational procedures into actionable, standardized training programs.</li> <li>Feedback Loop Management: Implement and maintain a formal workflow for gathering and analyzing customer feedback and operational data to identify training gaps and relay insights to the NPD and R&amp;D teams for continuous product and process improvement.</li> <li>Monthly Performance Reviews: Lead structured monthly review sessions with MP owners to assess training effectiveness, address operational challenges, and align on upcoming menu and product priorities.</li> </ul> </li> <li>Documentation and Reporting <ul> <li>Maintain accurate and organized training records and documentation to evaluate and report on each CPU's monthly performance and compliance levels.</li> <li>Implement and maintain tracking logs and workflows for all recipe, yield, and process modifications to ensure all training documentation is current.</li> </ul> </li> </ul>

Majid Al Futtaim

<ul> <li>Conduct new hire orientation sessions, and plan, organize and direct new employee training.</li> <li>Customizing content and design training modules focused on defined competencies.</li> <li>Monitor and review the progress of trainees through questionnaires and discussions with Line managers.</li> <li>Update course content as directed by Training Manager.</li> <li>Design and assess the training program soft skills and culture trainings.</li> <li>Manage and deliver training sessions on technical, functional and behavioral subjects.</li> <li>Identify training and development needs through job analysis, appraisal schemes and regular consultation with leadership, managers and relevant stakeholders.</li> </ul>

Senior Trainer - Learning & Development

voco™ hotels

<div>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer. 
About Us

Join voco&trade; hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco&trade; hotels. The Learning &amp; Quality Manager is responsible for developing, implementing, and maintaining training programs and quality standards across the hotel. This role ensures that all colleagues are equipped with the skills, knowledge, and attitude necessary to deliver exceptional guest experiences while maintaining compliance with brand and operational standards. The manager also leads quality assurance initiatives to continuously improve guest satisfaction and service excellence.<h4 class="jobSectionHeader"> 
Your day to day
</h4><h4 class="jobSectionHeader">
earning &amp; Development</h4>
<ul>
<li>Develop and implement the annual Learning &amp; Development plan aligned with the hotel's business goals.
</li>
<li>Conduct training needs analysis in coordination with department heads.
</li>
<li>Design, deliver, and evaluate training programs including induction, brand standards, service excellence, leadership development, and functional skills.
</li>
<li>Maintain accurate training records and track completion rates.
</li>
<li>Support department trainers and ensure training consistency across departments.
</li>
<li>Promote a learning culture and encourage career development among employees.
</li>
<li>Facilitate performance management workshops and support succession planning initiatives.
</li>
</ul><h4 class="jobSectionHeader">Quality &amp; Brand Standards</h4>
<ul>
<li>Ensure all operations comply with brand quality and service standards.
</li>
<li>Conduct regular quality audits and inspections in guest areas, F&amp;B outlets, and back-of-house.
</li>
<li>Lead the guest satisfaction program by monitoring feedback from surveys, online reviews, and comment cards.
</li>
<li>Analyze guest feedback trends and coordinate with departments for improvement action plans.
</li>
<li>Support pre-opening or rebranding training and quality implementation if required.
</li>
<li>Prepare and present monthly reports on training and quality performance to management.
</li>
</ul><h4 class="jobSectionHeader">Employee Engagement &amp; Communication</h4>
<ul>
<li>Foster a positive work environment that promotes teamwork, motivation, and employee engagement.
</li>
<li>Coordinate colleague recognition programs and employee activities.
</li>
<li>Communicate hotel initiatives, goals, and performance updates through training sessions and briefings.
</li>
<li>Support HR initiatives and contribute to employee retention strategies.</li></ul> 

What we need from you
<ul>
<li>Bachelor's degree in Hospitality Management, Human Resources, or related field.
</li>
<li>Minimum 3-5 years of experience in Learning &amp; Development or Quality Assurance in a 4 or 5-star hotel.
</li>
<li>Strong knowledge of hotel operations and service standards.
</li>
<li>Excellent presentation, facilitation, and communication skills.
</li>
<li>Proficiency in Microsoft Office and learning management systems (LMS).
</li>
</ul><ul><li>Certification in training or quality management (e.g., Train the Trainer, ISO, Six Sigma) is an advantage.
</li>
<li>Strong leadership and interpersonal skills
</li>
<li>Analytical and detail-oriented
</li>
<li>Passion for people development and service excellence
</li>
<li>High level of organization and time management
</li>
<li>Ability to inspire and engage teams</li></ul> 

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. 
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
So, join us and you'll become part of our hotel family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Franchise Hotel - Learning & Quality Manager

Confidential Company

Train Point Institute is committed to empowering excellence through innovative and comprehensive training programs in Dubai. Our mission is to deliver cutting-edge training and practical skills that prepare individuals to excel in their careers and industries.We cater to both beginners and experienced professionals, offering specialised courses that provide in-depth knowledge and hands-on experience. Our teaching approach combines classroom learning with practical sessions, all facilitated by experienced instructors who bring real-world insights to the training.By aligning our programs with the current market needs, we ensure that our graduates are well-equipped to succeed in today’s fast-paced business environment. Role Overview:The Sales & Business Development Manager will be responsible for driving revenue growth by acquiring new corporate clients, generating leads, and promoting Train Point Institute’s portfolio of training courses.The role requires a results-oriented professional with a strong sales background and the ability to build long-term partnerships in the education and training sector. Key Responsibilities:• Develop and execute sales strategies to achieve a monthly gross sales target of AED 100,000.• Identify, qualify, and convert leads into clients across corporate, government, and private sectors.• Build and maintain strong client relationships, ensuring repeat business and long-termpartnerships.• Present training programs effectively to HR managers, learning & development teams, anddecision-makers.• Negotiate contracts, close deals, and ensure timely follow-ups with potential clients.• Conduct market research to identify new business opportunities and industry trends.• Collaborate with the marketing team to align sales efforts with promotional campaigns.• Prepare sales forecasts, pipelines, and performance reports for management review.• Represent the institute at networking events, conferences, and exhibitions.Key Performance Indicators (KPIs):• Achieving or exceeding monthly sales target (AED 100,000).• Number of new corporate accounts signed per quarter.• Growth in repeat clients and overall revenue.• Quality and conversion rate of leads generated.

Sales & Business Development Manager - (Training & Education)

Explore 3795+ Training manager in Dubai this November. Find roles across top companies and apply now to boost your career.

3795 training manager jobs IN Dubai

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Sales & Business Development Manager - (Training & Education)