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training specialist

ALEC Holdings

<div>
 <p>
  Are you a strong and productive Learning &amp; Development professional ready to shape the future of L&amp;D in the construction and engineering industry?
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Who we are!
  </strong>
 </p>
 <p>
  ALEC, a proud member of the Investment Corporation of Dubai (ICD), is a leading, innovative construction company in the GCC, renowned for delivering complex, high-profile projects across diverse sectors - including airports, hospitality, retail, and high-rise developments. With over two decades of expertise, ALEC has played a key role in shaping the UAE&rsquo;s skyline through some of the nation&rsquo;s most iconic landmarks.
 </p>
 <p>
  Operating as a fully integrated contractor, ALEC leverages specialist business units to provide comprehensive, end-to-end construction solutions.
 </p>
 <p>
  At the core of the Group, ALEC&rsquo;s Head Office offers strategic leadership, operational oversight, and centralized shared services - from governance, finance, and talent management to innovation, digital systems, and sustainability. This cohesive approach empowers each business unit to consistently deliver excellence across the construction and engineering value chain.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Join Us?
  </strong>
 </p>
 <p>
  As a
  <strong>
   Learning &amp; Development Specialist
  </strong>
  based at ALEC, you&rsquo;ll play a vital role supporting the organization achieving its vision by developing, supporting and engaging the employees in a Learning interventions business wide.
 </p>
 <p>
  At ALEC, we don&rsquo;t just build iconic structures - we build exceptional careers.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About Your Team
  </strong>
 </p>
 <p>
  You&rsquo;ll report to the Learning &amp; Development Business Partner, delivering L&amp;D for UAE operations, which will either be ALEC Building or Group Head Office and affiliated businesses.
 </p>
 <p>
  This role is full time, and follows a Monday to Friday work week, offering weekends off to support work-life balance.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your Role
  </strong>
 </p>
 <p>
  As a Learning &amp; Development Specialist, you will:
 </p>
 <ul>
  <li>
   Identify skill gaps and learning needs through surveys, interviews, and performance data. Design and develop tailored training programmes, workshops, and materials aligned with business goals
  </li>
  <li>
   Facilitate engaging learning experiences via classroom sessions, online courses, webinars, and workshops. Support onboarding programmes to ensure smooth integration and skill acquisition for new hires. Liaise with internal and external trainers to confirm delivery schedules and distribute pre/post-training materials
  </li>
  <li>
   Measure training effectiveness using assessments, feedback, and KPIs. Stay current
   <strong>
    with
   </strong>
   industry trends to enhance learning strategies and outcomes.
  </li>
  <li>
   Work closely with subject matter experts and managers to align training with strategic objectives. Provide ongoing coaching and support to reinforce employee development.
  </li>
  <li>
   Contribute to continuous improvement by identifying and suggesting enhancements to processes and systems
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We&rsquo;re Looking For
  </strong>
 </p>
 <ul>
  <li>
   High School Certificate in appropriate discipline or equivalent demonstrated experience
  </li>
  <li>
   Work experience of at least 3 years as a Learning and Development specialist
  </li>
  <li>
   Strong English written and verbal communication skills
  </li>
  <li>
   Excellent organizational and time management skills
  </li>
  <li>
   Attention to detail and accuracy in data entry and record keeping (MS Office Suite mandatory)
  </li>
  <li>
   Ability to work collaboratively with team members, cross functional teams and stakeholders.
  </li>
 </ul>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  <strong>
   Desirables:
  </strong>
 </p>
 <ul>
  <li>
   Familiarity with Learning Management Systems (LMS)
  </li>
  <li>
   Experience supporting virtual and in person training delivery
  </li>
  <li>
   Completed Train the Trainer qualification
  </li>
  <li>
   Data analysis and reporting for Learning &amp; Development Metrics
  </li>
  <li>
   Driving license (mandatory)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We Offer
  </strong>
 </p>
 <ul>
  <li>
   A chance to create impact on some of the most iconic projects in the UAE
  </li>
  <li>
   A collaborative, supportive environment that values innovation and excellence.
  </li>
  <li>
   An opportunity for professional growth and career progression.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Ready to elevate your career? Join ALEC and play a key role in delivering iconic projects while growing in a dynamic and supportive team environment. We&rsquo;re excited to hear from you!
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Apply today and become part of something extraordinary.
 </p>
 <p>
 </p>
</div>


Learning And Development Specialist

De Beers

<div><p>Company Description<br>
-We believe that a sustainable business is purposeful, competitive, resilient and agile &ndash; it&rsquo;s a business that thrives through both economic and social cycles. By understanding the context and listening to stakeholders we stay ahead of evolving trends and provide solutions to societal expectations. By solving the physical challenges of mining through relentless innovation and constantly searching for more responsible ways to do business, we are changing the way our employees and stakeholders experience our business &ndash; creating enduring value for all stakeholders.
</p><p>Sustainability is at the heart of our decision-making &ndash; it is how we do business
</p><p>Are you passionate about cutting-edge technology and luxury? Do you thrive in a dynamic environment where precision, innovation, and customer excellence meet? Join our team in Dubai as a Technical Specialist, where you&rsquo;ll play a pivotal role in supporting and promoting our world-class diamond verification instruments.</p></div>
<br><div><p>Job Description<br>
-Join a world-renowned diamond company at the forefront of innovation and technology. We&rsquo;re looking for a Technical Specialist to support our advanced diamond verification instruments across the UAE. This is a unique opportunity to combine technical expertise with client engagement in a high-value, luxury industry.
</p><p>As a Technical Specialist, you&rsquo;ll be the go-to expert for installation, servicing, and client training on our cutting-edge instruments. You&rsquo;ll also play a key role in marketing our solutions, building relationships, and supporting exhibitions and events.
</p><p><b>KEY PERFORMANCE AREAS:
</b></p><ul><li>Install, maintain, and troubleshoot diamond verification instruments across client sites in the UAE.
</li><li>Deliver technical training to client operators to reduce downtime and improve first-line maintenance.
</li><li>Provide rapid support (within 2&ndash;4 working days) and ensure high instrument uptime.
</li><li>Manage stock levels of consumables and spare parts, and coordinate sourcing and replenishment.
</li><li>Support exhibition setups, showcasing instruments and engaging with visitors.
</li><li>Ensure compliance with health &amp; safety standards and maintain secure handling of high-value equipment.
</li><li>Contribute to market mapping, customer engagement, and lead generation.</li></ul></div>
<br><div><p>Qualifications<br>
-The successful incumbent must meet the following criteria:
</p><ul><li>A Trade Test certificate or a diploma/degree in Electronics, Electrical Engineering, Mechanical Engineering, Instrumentation, or a related technical field is required.
</li></ul><p><b>MINIMUM REQUIREMENTS
</b></p><ul><li>Minimum 3&ndash;5 years&rsquo; experience in troubleshooting and servicing electronic/electro-mechanical instruments.
</li><li>Proven ability to train clients and provide hands-on technical support.
</li><li>Fluent in English (spoken and written); Arabic is an advantage.
</li><li>Strong fault-finding skills and experience with computer-based equipment.
</li><li>Skilled in using hand tools and diagnostic equipment.
</li><li>Proficiency in MS Word, Excel, and Outlook.
</li><li>Experience working with customs regulations for importing/exporting valuable cargo.
</li><li>Knowledge of polished stones and diamond industry processes is a plus.
</li><li>Ability to work independently, manage priorities under pressure, and lead small teams.
</li><li>Willingness to work flexible hours and travel locally and internationally as required.
</li><li>Successfully obtain a Medical Certificate of Fitness to work.</li></ul></div>
<br><div><p><b>Additional Information<br>
-Who We Are: De Beers Group
</b></p><p>De Beers Group is the world&rsquo;s leading diamond company with unrivalled expertise in the exploration, mining, sorting, valuing, selling and marketing of diamonds. Together with our joint venture partners, we operate in more than 20 countries across six continents.
<br>
<br>
We want our diamonds, and our business, to make life brilliant &ndash; for our people, our customers and the world around us.
<br>
<br>
We build partnerships and connect with our people and their communities to make a positive contribution to the wider world. We&rsquo;re constantly developing new ways to make an impact on both people and the planet and build a beneficial legacy. We call it &lsquo;Building Forever&rsquo; - it&rsquo;s fundamental to our pioneering spirit and the purposeful way we do business.
</p><p><b>Safety
</b></p><p>Safety first is a way of life for us. We are unconditional about the safety, health and well-being of our colleagues, at work and at home, and about that of the communities where we work. We aim to lead the industry by investing in innovation to protect people, who are at the heart of our business. Our high performing teams take accountability for their own and others' actions, work collaboratively, and always show care and respect.
</p><p><b>Background Checks
</b></p><p>By applying for this job, you provide consent that your personal details, including your fingerprints, can be used to conduct background screening where appropriate. For more information, please visit: https://www.angloamerican.com/site-services/applicant-privacy-notice/applicant-privacy-notice-en
</p><p><b>Privacy Statement
</b></p><p>Anglo American/ De Beers Group collects and processes personal data in accordance with the relevant regulations. For more information, please visit: https://www.angloamerican.com/site-services/applicant-privacy-notice/applicant-privacy-notice-en
</p><p><b>Inclusion and Diversity
</b></p><p>Anglo American is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfil their potential.
</p><p><b>Closing Date: </b>17 October 2025</p></div>

Technical Specialist: Diamond Verification Instruments (DVIs) (12 Months FTC)

GEORG FISCHER

At GF, we see our company as a forward-thinking leader in our field. Since 1802, we have been embracing innovations and sustainable solutions of the highest quality that add value to people&rsquo;s lives around the globe.
<br><div></div><div><ul><div>Gain full technical knowledge of the GF portfolio and products and stay updated on industry regulations, certifications and innovations</div>
 <div></div><div>Serve as the internal go-to expert for product knowledge, specification, technicality, system design and selection</div>
 <div></div><div>Develop and deliver technical training programs for internal team, external customers (developers, contractors, consultants, distributors)</div>
 <div></div><div>On site visits and support on installation, best practices, solutions.</div>
 <div></div><div>Prepares and maintain training materials and manuals.</div>
 <div></div><div>Assist the sales team with client meetings, sales techniques and technical presentations.</div></ul></div>
<br><div></div><div><ul><div>An Engineering Graduate with at least 3 to 5 years&rsquo; experience in relevant industry</div>
 <div></div><div>Excellent communication skills both written and verbal</div>
 <div></div><div>Excellent presentation &amp; training skills</div>
 <div></div><div>Proactive with the attitude to support team members</div></ul></div>
<br><div><div><div><p>Benefits
</p><div><div><div><p>Clear vision and purpose
</p><p>&quot;We are a sustainability and innovation leader providing superior customer value&quot; is our vision and this is what guides us. Our purpose &quot;becoming better every day - since 1802&quot; is what inspires us in our daily work.
</p></div></div><p></p><div><div><p>Sustainability and innovation focus
</p><p>We have high sustainability and innovation goals. Let's work towards a sustainable future together.
</p></div></div><p></p><div><div><p>Excellent learning tools
</p><p>At GF we provide development opportunities for everyone. We offer global learning tools as well as trainings and specialized courses.
</p></div></div><p></p><div><div><p>Great career opportunities
</p><p>GF as a global acting company provides many opportunities regarding career growth. We also offer a dedicated talent management process (MyNextBigStep@GF) to boost your career.
</p></div></div></div></div></div><p></p><div><p>Your contact
</p><div><div><div><div><div>Miti Zala</div>
<div>Lead - Recruitment &amp; Employee Engagement</div>
 </div><div></div><div><div>+971 4289 4670</div><div></div><div><br>
</div><div></div><div>
</div></div></div></div><p></p><div><div>Street 60, 803 Cluster F, Dubai Investments Park 1 ( DIP 1 )<br>
<br>
2345 Dubai<br>
United Arab Emirates</div></div></div></div></div><p></p>

Product Specialist and Trainer

Roads and Transport Authority

<div>
 <p>
  <strong>
   <u>
    Job Description:
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Oversee the development and management of the Authority's annual technical and specialized training plan for employees, ensuring training needs are met and institutional learning objectives are achieved
  </li>
  <li>
   Manage and supervise the planning, implementation, and facilitation of various technical training activities and events, manage budget allocations for training, and ensure optimal availability and distribution of training materials within the approved budget
  </li>
  <li>
   Oversee the preparation and implementation of the annual technical and specialized training calendar in accordance with institutional priorities
  </li>
  <li>
   Oversee the review and approval of the technical/specialized training curriculum and determine training priorities
  </li>
  <li>
   Perform any other duties and responsibilities related to the position or assigned to it
  </li>
  <li>
   Propose new areas for technical/specialized training based on future trends
  </li>
  <li>
   Manage training needs analysis processes to design technical/specialized training programs, or develop and improve existing programs to meet future business requirements
  </li>
  <li>
   Oversee the study and implementation of policies and regulations related to technical training in accordance with the Human Resources Law, ensuring their compliance with approved government regulations
  </li>
  <li>
   Ensure ongoing coordination with department and unit managers to review the effectiveness of technical/ specialized training plans and monitor their implementation on the ground
  </li>
  <li>
   Ensure the technical training team maintains an accurate and up-to-date database that includes the number of participants, program details, and evaluation records
  </li>
  <li>
   Oversee the evaluation of all technical training programs and trainers, prepare the necessary reports on the effectiveness of technical/specialized training programs, and provide recommendations for improvement
  </li>
  <li>
   Establish effective working relationships with accredited international training institutions to find qualified trainers by developing working relationships with training institutes and other entities to provide support in training programs
  </li>
  <li>
   Evaluate the return on investment of technical training or development programs
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Job Requirements:
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Design and develop training programs
  </li>
  <li>
   Analyze training needs
  </li>
  <li>
   Manage training budgets
  </li>
  <li>
   Evaluate training effectiveness
  </li>
  <li>
   Knowledge of learning management systems
  </li>
  <li>
   Manage training databases
  </li>
  <li>
   Project management skills
  </li>
  <li>
   Bachelor&rsquo;s degree in Human Resources, Business Administration, or equivalent from a recognized university.
  </li>
  <li>
   Specialized certificates in smart education with 11 years of relevant work experience
  </li>
  <li>
   A high degree of analytical thinking and demonstrated talent for identifying, examining, improving, and streamlining multiple work processes.
  </li>
  <li>
   Advanced computer skills with extensive proficiency in multiple programs covering a wide range of applications.
  </li>
  <li>
   An excellent listener with the ability to communicate and convey information effectively, both verbally and in writing.
  </li>
  <li>
   An effective and intelligent team member who fosters trust in relationships with clients and team members.
  </li>
  <li>
   An adaptable team member who thrives in a work environment that requires effective prioritization and coordination of concurrent projects.
  </li>
  <li>
   An innovative problem solver who can find workable solutions and resolve complaints.
  </li>
  <li>
   A goal-oriented leader who fosters a productive environment and has the confidence to motivate, prepare, and coach employees to achieve high standards of performance.
  </li>
  <li>
   Achievement-oriented and results-oriented, with strong planning and organizational skills, as well as a high degree of accuracy
  </li>
 </ul>
</div>


Senior Team Leader - Specialized Training (Arabic Speakers)

Amazon Web Services (AWS)

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 The Sub-Saharan Africa (SSA) Specialist Leader leads the team of deep domain specialists (sellers and architects) across AWS Products and Services in South Africa, Kenya and Nigeria. This team works in partnership with the local sales and solution architect (SA) teams to accelerate the adoption of AWS cloud across services, solutions, workloads and AWS offerings. This is a critical role reporting directly to the SSA Area leader, owning the revenue goals for covered services, developing and implementing the plan for Area-wide go-to-market (GTM) and prioritization of specialist resource investments and customer adoption plans for current and future services. This team leads field motions with deep domain expertise that ranges across: Gen AI, Database, Analytics, Infrastructure Migration and Modernization (IMM), and SAP (Covered Domains). It also includes cross-service C-level conversations and GTM motions to drive Application Modernization, Business Transformation through technology, and Artificial Intelligence and Machine Learning adoption. AWS is looking for an accomplished leader with experience across sales, business, and technology who has worked with large Enterprises and high-growth organizations to accelerate their cloud-native journey. In this capacity, the leader will have revenue responsibility while leading a direct cross-functional team of Sales, Business Development, and Solution Architect. The Specialist team that this person will lead also acts as an important feedback ingestion point from all the customers in the SSA Area that directly feeds into the roadmap for product and services team at AWS. This role will contribute to the overall performance of the business measured by revenue growth, net new customers, and pipeline creation / launch. This role will focus on the Area&rsquo;s key verticals including Financial Services, Mining and Retail.
 <br/>
 <br/>
 AWS Global Sales
 <br/>
 <br/>
 AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.
 <br/>
 <br/>
 Key job responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Manage the team of Specialists, grow and develop the talent and coach your team to meet/exceed their goals.
  </li>
  <li>
   Interact at the CxO/VP level, to develop pipeline, secure lighthouse customers, drive top-line revenue, and explore strategic partnerships across all covered domains.
  </li>
  <li>
   Lead the team to build, manage, and close a pipeline and revenue of Covered Domains in the SSA Area.
  </li>
  <li>
   Lead the team to develop and deploy sales motions and programs that leverage AWS Field Sales teams, as well as technology and consulting partner channels. Go-to-market elements may include consultative workshops, sales/partner/customer enablement, solutions blueprints, customer proposal and offer development, internal and external collateral, Proofs of Concept (POC), incentives, target customers, and success measures.
  </li>
  <li>
   Act as Specialist Seller (player coach) for the IMM domain. Lead engagements with CxO/VP level, as well as developers and technical decision makers, to develop pipeline, secure lighthouse customers, drive top-line revenue, and explore strategic partnerships in IMM domain.
  </li>
  <li>
   Define, develop, and execute against a comprehensive account/territory plan supporting multiple account teams to drive achievement of revenue and win goals.
  </li>
  <li>
   Accelerate customer adoption through well-developed sales engagements and successful GTM Strategy.
  </li>
  <li>
   Drive revenue and market share while meeting/exceeding revenue targets.
  </li>
  <li>
   Partner with cross functional teams across Solution Architecture, Business Development, Marketing, Partners, and Training and execute customer acquisition programs and strategies.
  </li>
  <li>
   Define and drive operational processes and excellence with sales teams.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About The Team
  <br/>
  <br/>
 </strong>
 Diverse Experiences
 <br/>
 <br/>
 AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.
 <br/>
 <br/>
 Why AWS?
 <br/>
 <br/>
 Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
 <br/>
 <br/>
 Inclusive Team Culture
 <br/>
 <br/>
 AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
 <br/>
 <br/>
 Mentorship &amp; Career Growth
 <br/>
 <br/>
 We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
 <br/>
 <br/>
 Work/Life Balance
 <br/>
 <br/>
 We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve.
 <br/>
 <br/>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Demonstrated expertise in areas technical sales of cloud computing based products and services across and intersecting with AWS
  </li>
  <li>
   Proven track record of taking ownership and driving results. Ability to effectively lead a scaled sales organization, and work with a variety of organizations, management levels, cultures, and personalities.
  </li>
  <li>
   Experience in people management and leading a team of sales / pre-sales / architects.
  </li>
  <li>
   Expertise in cloud migration journeys, application modernization strategies (7 R's model), and customer buying criteria.
  </li>
  <li>
   Experience in complex integration engagements in Public Sector and Enterprise commercial customer
  </li>
  <li>
   Exceptional interpersonal and communication (both written and verbal) skills.
  </li>
  <li>
   Experience communicating with both technical and non-technical stakeholders across multiple teams, as well as internal and external executive stakeholders.
  </li>
  <li>
   Established track record of building rapport with customer executives (e.g. CEO, COO, CIO, CTO, CMO), building close relationships, and closing large revenue accounts.
  </li>
  <li>
   Experience and success in negotiating complex deals with customers and partners. You've not only carried quotas, you've consistently exceeded them by doing the right thing for your customer.
  </li>
  <li>
   Hiring, developing and motivating a sales organization to consistently exceed expectations against defined goals and objectives.
  </li>
  <li>
   BA/BS degree required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Relevant sales experience. Breadth and depth in multiple enterprise functional areas in multiple industries a plus.
  </li>
  <li>
   Experience in a heavily matrixed sales environment, including developing, implementing, managing, and executing cross-functional solutions-led go-to-market growth initiatives and sales motion.
  </li>
  <li>
   Deep understanding of cloud technologies, including public and hybrid cloud platforms; technical background in engineering, computer science, or MIS a plus.
  </li>
  <li>
   Recognized industry expertise in primary discipline(s) with proven public speaking and media prowess.
   <br/>
   <br/>
  </li>
 </ul>
 Professional traits that are not unique to this position, but necessary for Amazon leaders:
 <br/>
 <br/>
 <ul>
  <li>
   Exhibits excellent judgment
  </li>
  <li>
   Inclusive leader who inspires others to share unique points of view to better inform decisions
  </li>
  <li>
   Hires and develops great people
  </li>
  <li>
   Has relentlessly high standards
  </li>
  <li>
   Thinks strategically, but stays on top of tactical execution
  </li>
  <li>
   Expects and requires innovation of her/his team
  </li>
  <li>
   Thinks big and has convictions
  </li>
  <li>
   Results-oriented
  </li>
  <li>
   Has the innate ability to inspire passion in others
   <br/>
   <br/>
  </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 <br/>
 <br/>
 <br/>
 <strong>
  Company
 </strong>
 - Amazon Web Services EMEA Dubai FZ Branch
 <br/>
 <br/>
 Job ID: A3052740
</div>


Specialist Leader - Sub-Saharan Africa (IMM)

Mindstream

<p><b>Job Title:</b> Training Lead / Trainer (Taxation)<br/><b>Location:</b> Doha, Qatar</p><p><b>Key Responsibilities:</b></p><ul><li>Lead the design and delivery of training programs for end-users of ERP and tax administration systems.</li><li>Conduct training needs assessments to identify different user roles (e.g., internal staff, auditors, tax officers, external users such as accountants/tax agents).</li><li>Develop a comprehensive Training Plan covering curriculum, schedules, and delivery methods (classroom, workshops, e-learning).</li><li>Create or oversee the development of bilingual training materials (Arabic &amp; English), including user manuals, quick reference guides, e-learning videos, and FAQs, ensuring accessibility for diverse audiences.</li><li>Coordinate training logistics, including scheduling around module go-lives and setting up hands-on training environments or sandboxes.</li><li>Deliver train-the-trainer sessions and ensure role-based training is provided to meet functional requirements.</li><li>Organize refresher sessions and new feature training post go-live.</li><li>Collect and analyze training feedback to identify knowledge gaps, misunderstood features, or areas requiring additional coaching/system tweaks.</li></ul><p><b>Requirements:</b></p><ul><li>Proven background in training and development for <b>software, ERP, and/or tax administration systems</b>.</li><li>Strong instructional design skills with the ability to simplify complex processes into structured learning content.</li><li>Experience developing bilingual training content (Arabic and English required).</li><li>Familiarity with tax processes, regulations, and user scenarios to contextualize training effectively.</li><li>Excellent presentation and facilitation skills, able to adapt to audiences ranging from technical staff to end-users.</li><li>Proficiency in training delivery platforms and e-learning authoring tools.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Do you have experience in designing and delivering training programs for software or ERP systems?</li><li>Are you experienced in conducting training needs assessments and developing role-based training plans?</li><li>Are you familiar with tax processes or able to coordinate with SMEs/BAs to contextualize training content?</li><li>Are you fluent in Arabic for both writing training materials and delivering sessions?</li><li>What is your current and expected salary? Notice period?</li></ul>

Tax Training Lead / Trainer

MUMUSO General Trading LLC (Westlake Group)

<p><b>Responsibilities</b></p><p><b>Training Delivery</b></p><ul><li>Conduct onboarding programs for new hires, covering company values, customer service standards, and product knowledge.</li><li>Deliver ongoing training sessions on sales techniques, upselling, cross-selling, and store operations.</li><li>Train staff on visual merchandising guidelines, store presentation, and brand image maintenance.</li></ul><p><b>Product Knowledge &amp; Brand Education</b></p><ul><li>Develop and deliver product training sessions highlighting features, benefits, materials, technology, and care of footwear.</li><li>Ensure staff can confidently advise customers on sizing, fitting, and aftercare.</li><li>Keep teams updated on new product launches, seasonal collections, and brand campaigns.</li></ul><p><b>Performance &amp; Coaching</b></p><ul><li>Conduct in-store coaching sessions to observe and improve sales techniques and customer interactions.</li><li>Support store managers in identifying training needs and implementing corrective action plans.</li><li>Motivate and inspire teams to deliver an exceptional shopping experience.</li></ul><p><b>Training Development</b></p><ul><li>Design training materials, manuals, and e-learning modules tailored to retail operations.</li><li>Evaluate training effectiveness through assessments, feedback, and sales performance metrics.</li><li>Regularly update training content to align with industry trends and business objectives.</li></ul><p><b>Compliance &amp; Standards</b></p><ul><li>Ensure all staff adhere to company policies, procedures, and operational standards.</li><li>Conduct refresher training on health &amp; safety, grooming, and customer service etiquette.</li></ul><p><b>Requirements</b></p><ul><li>Bachelor&rsquo;s degree in Business Management or related field.</li><li><b>2-3 years</b> of proven experience as a Trainer <b>retail/shoe/fashion</b> industry.</li><li>Strong knowledge of retail operations, sales techniques, and customer service best practices.</li><li>Excellent communication, presentation, and coaching skills.</li><li>Ability to engage and inspire diverse teams across multiple locations.</li></ul><p>Job Types: Full-time, Permanent</p><p>Application Question(s):</p><ul><li>What is your expected salary?</li></ul><p>Experience:</p><ul><li>training (retail): 1 year (Required)</li></ul>

Trainer (Retail)

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