customer service representative

customer service representative (csr) Jobs in Lahore

customer service representative (csr)

truck dispatcher

accountant - american company (night shift) Jobs in Lahore

assistant manager - logistics Jobs in Lahore

assistant manager - logistics

trucking csr night shift

TechData

We are seeking an experienced and highly proficient English-speaking CSR to join our dynamic night shift team, supporting our USA and Canada transportation campaign. In this dual-role position, you will be the critical link between our clients, carriers, and drivers, handling both sales support and dispatch operations during night hours. Your ability to communicate flawlessly, manage logistics in real-time, and drive customer satisfaction will ensure seamless 24/7 coverage for our North American operations.Key ResponsibilitiesSales &amp; Customer Service:<ul><li>Handle inbound/outbound calls and emails from USA/Canada-based clients and carriers.</li><li>Provide rate quotes, negotiate spot rates, and secure freight bookings.</li><li>Manage customer inquiries, resolve issues, and ensure high levels of client retention.</li><li>Support the sales team with lead follow-ups, customer onboarding, and account management during night hours.</li><li>Update CRM and TMS with accurate customer and load information.</li></ul>Dispatch &amp; Operations:<ul><li>Coordinate with truck drivers and carriers across USA/Canada for timely pick-up and delivery.</li><li>Track and monitor shipments in real-time using GPS and TMS platforms.</li><li>Proactively communicate delays, schedule changes, or issues to customers and internal teams.</li><li>Ensure all documentation (e.g., BOLs, rate confirmations) is completed accurately.</li><li>Handle emergency situations, breakdowns, or service failures during the shift.</li></ul>Compliance &amp; Communication:<ul><li>Ensure compliance with USA/Canada transportation regulations (e.g., FMCSA, CCMTA).</li><li>Maintain clear, professional, and timely communication with all stakeholders.</li><li>Provide shift-end reports and handover to the day team.</li></ul>Required Qualifications &amp; Skills<ul><li>Experience: Minimum 2+ years in trucking dispatch, freight sales, or logistics customer service, specifically supporting USA and/or Canada markets.</li><li>Language: Excellent English proficiency (verbal and written) is mandatory. Clear accent, professional phone etiquette, and strong email communication skills.</li><li>Shift Flexibility: Must be willing and able to work night shifts (as per the defined timeline). Previous night shift experience is a plus.</li><li>Technical Skills: Proficient in Transportation Management Systems (TMS), CRM software, MS Office, and load boards (e.g., DAT, Truckstop).</li><li>Key Traits: Problem-solver, proactive, calm under pressure, highly organized, and able to multitask in a fast-paced environment.</li><li>Geographic Knowledge: Understanding of USA/Canada geography, major highways, and shipping lanes.</li></ul>Preferred Qualifications<ul><li>Bilingual (English + Spanish/French) is a strong advantage.</li><li>Experience with ELD (Electronic Logging Device) monitoring.</li><li>Formal education in Logistics, Supply Chain, or Business.</li></ul>Job Type: Full-timeWork Location: In person

Trucking CSR Night Shift

ON DEMAND ENTERPRISES

We are hiring energetic and confident individuals who want to start or grow their career in the U.S. trucking and logistics industry. This role is ideal for fresh candidates or individuals with basic sales or call center experience who are willing to learn and grow in a performance-based environment. You will be responsible for finding and onboarding U.S.-based truck owner-operators and trucking companies and helping them connect with our professional dispatch services. Job Responsibilities Contact and onboard truck owner-operators and small trucking companies in the U.S. Generate leads through calls, social media, online platforms, and referrals. Explain company dispatch services, benefits, and pricing to potential clients. Build long-term professional relationships with carriers. Maintain daily call records and update lead data in CRM or tracking systems. Coordinate with dispatch team for smooth client onboarding. Achieve daily, weekly, and monthly sales targets. Follow company sales scripts, SOPs, and communication standards. Ideal Candidate Profile Fresh candidates are welcome, but sales or call center experience will be a plus. Strong English speaking and communication skills (Mandatory). Confident personality with good convincing and negotiation skills. Basic understanding of U.S. trucking or dispatch industry is preferred (Training will be provided). Ability to work during U.S. business hours / night shift (Pakistan Time). Must be punctual, disciplined, and target-driven. Basic computer knowledge and ability to learn CRM and load boards. This Job is Best For Candidates Who Want to build a long-term career in logistics and freight dispatch. Are comfortable working in night shift. Are serious about performance-based growth and income. Can handle rejection and stay consistent with calling and follow-ups. Are looking for a professional office environment with structured training. Compensation &amp; Growth Basic Salary: Market Competitive (Based on skills &amp; experience) Attractive Commission Structure Performance-Based Bonuses Training &amp; Career Growth Opportunities Professional and Growth-Oriented Work Environment Important Screening Requirements (Read Carefully Before Applying) To ensure serious and quality applicants, candidates must: Have strong spoken English (interview will be conducted in English). Be comfortable with outbound cold calling. Be available to work night shift regularly. Be willing to work on performance targets and KPIs. Have basic understanding of professional workplace discipline and attendance. Candidates applying only for temporary or short-term work are discouraged. Location Lahore (On-Site Position) Application Process Only shortlisted candidates who meet communication and professionalism standards will be contacted for interview and assessment.Job Types: Full-time, Internship, Fresher Contract length: 3 monthsPay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Sales Representative

BM Global

A Truck Dispatch Sales Agent (or Sales Representative) is responsible for acquiring new trucking clients (owner-operators or small fleets) by cold calling, promoting dispatch services, and closing deals. Work in fast-paced, night-shift environments, utilizing CRM tools, handling client negotiations, and building lasting relationships, typically for US-based logistics, with compensation including a base salary and commission.Key Responsibilities<ul><li>Business Development: Conduct cold calls and follow up with potential trucking company clients to promote dispatch services.</li><li>Sales Closing: Clearly explain service benefits, handle objections, and secure signed agreements with new carriers.</li><li>Client Onboarding: Manage the initial setup of new carriers, ensuring all required documentation is collected and accurate.</li><li>Relationship Management: Maintain ongoing communication with clients to ensure satisfaction, retention, and high service usage.</li><li>Target Achievement: Meet or exceed weekly and monthly sales targets for new client acquisitions and revenue generation.</li><li>Administrative Accuracy: Keep detailed, up-to-date records in CRM systems.</li></ul>Required Qualifications &amp; Skills<ul><li>Experience: Proven experience in sales, telemarketing, or customer service, preferably in the logistics or transportation industry.</li><li>Communication: Exceptional English communication skills (verbal and written).</li><li>Negotiation: Strong persuasion and negotiation skills to handle rate negotiations and service agreements.</li><li>Technical Skills: Familiarity with CRM software, Microsoft Office, and basic internet research tools.</li><li>Flexibility: Ability to work night shifts to align with US time zones.</li><li>Industry Knowledge: Basic knowledge of truck types, load boards, and US logistics market operations is advantageous.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Sales Agent Trucking Campaign (Truck Dispatcher)

NextGen Talent Brokers

Location: Onsite &ndash; Model Town, LahoreShift: US Night Shift (6:00 PM &ndash; 3:00 AM PKT)Work Mode: Onsite Only (No Remote)Job OverviewAAA Digital is hiring an experienced Senior Truck Dispatcher to manage US-based trucking operations. The ideal candidate must have hands-on experience dispatching Dry Vans, Reefers, or Flatbeds and be comfortable working US night hours onsite.Key Responsibilities<ul><li>Dispatch and manage US-based trucks efficiently</li><li>Coordinate with drivers, brokers, and customers</li><li>Track shipments and ensure on-time pickups and deliveries</li><li>Handle route planning, load assignments, and problem resolution</li><li>Maintain clear communication and accurate records</li></ul>Mandatory Requirements (No Exceptions)<ul><li>Fluent English communication is a MUST</li><li>Minimum 1 year of US Truck Dispatch experience</li><li>Experience with Dry Vans, Reefers, or Flatbeds required</li><li>Onsite availability in Model Town, Lahore only</li><li>Must be able to work during US Night Shift (6 PM &ndash; 3 AM PKT)</li><li>No Remote or Hybrid option available</li></ul>What We Offer<ul><li>Competitive salary (based on experience)</li><li>Stable onsite role with a professional team</li><li>Growth opportunities within US logistics operations</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Lahore Model Town: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>US truck dispatching: 1 year (Required)</li></ul>Work Location: In person

Senior US Truck Dispatcher

Sublime Wireless Inc

Company Name: Adam Intellect SolutionsJob Title: Truck Dispatcher Sales ExecutiveLocation: Johar TownEmployment Type: Full-time (Night Shift)Timings: 6pm-3amJob OverviewWe are seeking a motivated and results-driven Sales Executive to promote and sell US Truck Dispatching services. The ideal candidate will be responsible for generating qualified leads, onboarding trucking companies and owner-operators, and building long-term client relationships to drive consistent revenue growth.Key Responsibilities&middot; Identify, prospect, and contact potential trucking companies and owner-operatorsacross the US&middot; Present and promote US truck dispatching services, clearly communicating value and service benefits&middot; Generate high-quality leads and convert them into active, long-term clients&middot; Onboard new carriers and ensure a smooth handoff to dispatch and operations teams&middot; Build and maintain strong relationships with carriers to encourage retention and referrals&middot; Consistently meet or exceed assigned sales targets and KPIs&middot; Coordinate closely with dispatch and operations teams to ensure service alignment&middot; Maintain accurate records of leads, sales activities, and client interactions in CRM or tracking toolsRequirements&middot; Proven experience in sales (truck dispatching, logistics is plus)&middot; Strong communication, persuasion, and negotiation skills&middot; Ability to work independently, manage time effectively, and meet sales targets&middot; Fluent in spoken and written English&middot; Comfortable working in a performance-driven, target-oriented environmentJob Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Truck Dispatcher Sales Executive

Tech Revolution DBA Fusion Enterprises

Tech Revolution is looking for dedicated and motivated Truck Dispatchers to manage daily dispatch operations for US-based dispatch campaign. The ideal candidate will be responsible for booking loads, coordinating with drivers, and ensuring smooth delivery operations.Key ResponsibilIties<ul><li>Manage assigned trucking units efficiently.</li><li>Book loads from brokers and negotiate profitable rates.</li><li>Maintain communication with drivers and brokers</li><li>Ensure timely pickups and deliveries.</li><li>Maintain accurate record of loads, rates, client details &amp; payments.</li><li>Ensure compliance with company operational standards.</li></ul>Requirements:<ul><li>Minimum 3 to 6 months experience required in the US truck dispatching</li><li>Excellent communication skills (English &ndash; verbal &amp; written)</li><li>Ability to work night shifts (US hours)</li><li>Strong negotiation and problem-solving skills</li><li>Strong time management and organizational skills</li><li>A positive attitude and willingness to learn quickly</li><li>Team spirit, commitment, professionalism &amp; punctuality</li></ul>What We Offer:<ul><li>Market competitive salary + Commissions</li><li>Performance-based bonuses</li><li>professional growth and training</li><li>A friendly and supportive work culture</li><li>Real career growth in international logistics &amp; freight</li></ul>Location: Lahore &ndash; On-SiteJob Type: Full-Time | Night Shift| 5.30 pm to 2.30 amApply via Indeed.pk or whatsapp your updated resume at 0319-1853838Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

Truck Dispatcher jobs lahore

OOP Technologies

Position: CSR &ndash; SEO Campaign Location: Iqbal Town, Lahore Job Timings: 8:00 PM &ndash; 5:00 AMJob Description:We are looking for a motivated and energetic Customer Service Representative (CSR) for our SEO Campaign. The ideal candidate should have excellent communication skills and basic knowledge of digital marketing and SEO services. The candidate will be responsible for communicating with international clients, explaining SEO services, and generating business opportunities.Key Responsibilities:<ul><li>Communicate with international clients via calls, chat, or email</li><li>Promote and explain SEO and digital marketing services</li><li>Generate and manage leads for SEO campaigns</li><li>Maintain strong relationships with new and existing clients</li><li>Understand client requirements and coordinate with the technical team</li><li>Achieve assigned sales and performance targets</li><li>Maintain proper records of client interactions and follow-ups</li></ul>Requirements:<ul><li>Excellent English communication and conversation skills</li><li>Minimum Intermediate / Bachelor&rsquo;s degree preferred</li><li>Prior experience in call center, sales, or SEO campaign will be preferred</li><li>Basic knowledge of SEO, website development, and digital marketing is a plus</li><li>Strong negotiation and convincing skills</li><li>Ability to work in night shift</li></ul>if anyone interested to send resume on +92 3156162068Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

SEO Sales Specialist

Explore 245+ Trucking csr night shift in Lahore this February. Find roles across top companies and apply now to boost your career.