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user experience designer

JPMorganChase

<div><b>JOB DESCRIPTION</b><div><div><p><br>
Shape the future of user experience with strategic design initiatives that blend business needs and user insights.</p></div><div><p>
As a Conversation Design Lead on the Chase Voice (IVR) and Chat Conversation Design team, you will play a critical role in promoting AI innovation and shaping the future of customer interaction through conversational AI. This role will support our Card and Connected Commerce business, specifically focused on building and advancing our new capabilities and supporting our growth in card and payments. This role is central to the design of our virtual assistant for both text (chat) and voice (IVR) interactions, which will serve as a key touchpoint for customers navigating their financial lives. This position is ideal for a design leader who combines deep expertise in conversation design with a strong understanding of language models (NLU and LLM) who can effectively mentor other designers, manage cross-functional stakeholders, and advocate for user-centered design through compelling storytelling.
</p></div><div><p><b>Job responsibilities</b>
</p></div><div><ul><li>Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
</li></ul></div><div><ul><li>Diagram service flows and product features, design wireframes, and chat and voice prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
</li></ul></div><div><ul><li>Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion
</li></ul></div><div><ul><li>Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
</li></ul></div><div><ul><li>Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels
</li></ul></div><div><ul><li>Help drive the strategic vision for conversational AI at Chase, ensuring that our solutions not only enhance customer experience but also position Chase as a leader in the competitive landscape of conversational technology in finance.
</li></ul></div><div><ul><li>Lead and execute the design of conversational flows for AI-driven tools, including chatbots and IVRs, while advancing NLU and LLM experiences across products. Drive strategic alignment with AI/ML initiatives and company goals.
</li></ul></div><div><ul><li>Articulate design rationale and decisions with clarity and impact through engaging storytelling, comprehensive documentation, and persuasive presentations, ensuring alignment and understanding among stakeholders.
</li></ul></div><div><ul><li>Collaborate with ML and Data teams to train and refine NLU models based on conversational design principles and industry best practices.
</li></ul></div><div><ul><li>Mentor and support early-career conversation designers, fostering a culture of innovation, collaboration, and continuous improvement.
</li></ul></div><div><ul><li>Stay abreast of industry trends and emerging technologies in conversational AI, leveraging this knowledge to drive innovation and maintain Chase's competitive edge.
</li></ul></div></div><p></p><div><div><p><b>Required qualifications, capabilities, and skills
</b></p></div><div><ul><li>5+ years of experience or equivalent expertise in user experience design or similar roles
</li></ul></div><div><ul><li>Experience designing IVR systems or voice user interfaces, including prompt writing and persona development, with demonstrated experience designing conversational experiences for AI-driven platforms, IVRs, or virtual assistants.
</li></ul></div><div><ul><li>Understanding of audio branding, voice persona creation, and the impact of prosody, tone, and pacing on user experience.
</li></ul></div><div><ul><li>Design and optimize IVR and chat flows, including call routing, escalation paths, and error handling for both self-service and agent-assisted scenarios.
</li></ul></div><div><ul><li>Develop audio and text prompts and scripts that are clear, concise, and tailored to diverse customer segments.
</li></ul></div><div><ul><li>Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions
</li></ul></div><div><ul><li>Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making
</li></ul></div><div><ul><li>Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience
</li></ul></div><div><ul><li>Bachelor&rsquo;s Degree in Linguistics, Human-Computer Interaction, Cognitive Science, Psychology, or a related field, or equivalent work experience.
</li></ul></div><div><ul><li>Demonstrated ability to plan and organize design work from initial concept through execution.
</li></ul></div><div><ul><li>Prior work involves leading design teams (with other Designers, UX Researchers, and Content Designers) and cross-functional collaboration with senior Product Managers and Engineering leads within an agile environment.
</li></ul></div><p></p><div><p><b>Preferred qualifications, capabilities, and skills</b>
</p></div><div><ul><li>Design leadership or managerial experience
</li></ul></div><div><ul><li>Proficiency in tools such as Figma, Voiceflow, Lucid Chart, Nuance Mix, or similar conversation design software.
</li></ul></div><div><ul><li>Experience creating conversational experiences in the realm of finance and banking.
</li></ul></div></div><div><div><ul><li>Familiar with Jira and Agile development processes.
</li><li>Strong understanding of language models and their implications for UX design.
</li></ul></div></div><b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div>

User Experience Designer, Vice President (Conversational AI – chat/voice)

Beacon Software

<div>
 Beacon Software is a permanent capital holding company which acquires and grows essential businesses. We are a profitable series B+ firm that combines great technologists, operators and M&amp;A professionals to accelerate the scale of the ambition of the dozens of businesses we own and operate. We are supported by capital from tier-1 venture capital, crossover, and endowment investors as well as the founders of the leading technology companies from the past decade.
 <br/>
 <br/>
 We are growing our team in Toronto, San Francisco, and New York. Apply below.
 <br/>
 <br/>
 Product Designer
 <br/>
 <br/>
 We're looking for an experienced Product Designer to help shape user experiences across multiple B2B SaaS products in our portfolio of companies. You'll collaborate with product managers, engineers, and company leaders to define product vision, design intuitive interfaces, and improve user workflows in meaningful ways.
 <br/>
 <br/>
 This is a hands-on, cross-functional role ideal for a senior designer who can seamlessly blend UX and UI thinking, understands B2B product challenges, and thrives in fast-moving environments. This is an exciting and entrepreneurial opportunity to join a fast-paced technology company with a steep growth trajectory.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Own end-to-end design processes for multiple B2B SaaS products
  </li>
  <li>
   Contribute to or establish a unified design system that supports our portfolio of products
  </li>
  <li>
   Conduct user research, create personas, journey maps, and UX flows
  </li>
  <li>
   Design wireframes, high-fidelity prototypes, and polished UI components
  </li>
  <li>
   Collaborate with cross-functional teams to translate business needs into user-centric solutions
  </li>
  <li>
   Apply systems thinking to build scalable design patterns across different products
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We're Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   6+ years of experience as a Product Designer, UX/UI Designer, or similar
  </li>
  <li>
   A portfolio showcasing work on complex B2B SaaS applications
  </li>
  <li>
   Strong user-centered design approach with experience in research and validation
  </li>
  <li>
   Ability to move from discovery to polished visual design with ease
  </li>
  <li>
   Fluency in Figma, Tailwind CSS, and other modern design tools and systems
  </li>
  <li>
   Experience with both startup pace and enterprise-grade design standards
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Our Values at Beacon Software
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Humility: We acknowledge that the path to getting to the right answer involves being wrong along the way. We have strong beliefs which are weakly held. We actively seek new ideas and believe we can learn from anyone at any time.
  </li>
  <li>
   Honesty: We are truth seeking in our approach to business problems. Business is a repeat game and we believe that human relationships generate alpha. We understand that trust is earned over a lifetime and can be lost in an instant.
  </li>
  <li>
   Hunger: We play to win. We hold ourselves to high standards and will not be outworked. We take pride in having a deep sense of responsibility to ourselves, each other, our partners, and our customers. We believe to whom much is given much is expected.
  </li>
  <li>
   Horizon: We seek to build a generational software company. This will take decades. We manage our expectations and those of our partners to take advantage of the 8th wonder of the world - compounding growth.
  </li>
 </ul>
</div>


Product Designer

Green Project Technologies

<div><p><b>About Green Project: </b>Green Project is a SaaS-based carbon accounting and ESG management platform. Under increasing pressure from regulators, investors, customers and employees, businesses&mdash;especially small and medium businesses&mdash;are struggling to calculate and report on their GHG emissions.</p>
<p>
Using Green Project's platform, businesses of any size can begin tracking and monitoring their footprints. Ultimately, our platform provides the tools our customers need to begin tracking and reducing their corporate carbon footprint in compliance with the GHG Protocol.</p>
<p><b>
Job Overview:</b> Join Green Project as a Senior Product Designer and be a part of a fast-growing climate tech company that's making a positive impact on the environment. As a crucial member of our team, you'll shape the design vision and user experience across Green Project's digital decarbonization platform. This role balances creativity, research, and system thinking to craft experiences that make complex climate data accessible and actionable. Working closely with product, engineering, and other stakeholders, the Senior Product Designer drives innovation in user interfaces, interaction design, and usability research to support Green Project's mission of enabling measurable climate action through digital tools.</p>
<p><b>
Responsibilities:</b></p>
<ul>
<li>Lead design for one or more Green Project digital products, from concept to delivery, ensuring high-quality, user-centred outcomes.</li>
<li>Conduct user research, interviews, and usability testing to uncover insights that inform design decisions.</li>
<li>Translate research findings into design artifacts including wireframes, prototypes, and high-fidelity mock-ups in Figma.</li>
<li>Collaborate with product and engineering to align design solutions with business goals and technical feasibility.</li>
<li>Maintain and evolve Green Project's design system, ensuring consistency and scalability across products.</li>
<li>Advocate for accessibility, inclusivity, and sustainability principles in product design.</li>
<li>Facilitate design workshops and co-creation sessions to align stakeholders around product vision and user needs.</li>
<li>Document and communicate design rationale through Notion and other collaboration tools.</li>
<li>Champion design thinking and human-centered design methodologies within cross-functional teams.</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>5+ years of experience in product or UX/UI design for a B2B SaaS product</li>
<li>Bachelor's degree in Design, Human-Computer Interaction, or related discipline, or equivalent professional experience</li>
<li>Experience using Figma, or a similar design tool, to deliver rapid, iterative prototypes used for facilitating discovery as well as high-fidelity designs based off product requirements for hand-off to engineering teams.</li>
<li>Experience with usability testing with both external customers and internal users. You know how to plan, conduct, and analyze user research to improve design effectiveness and user satisfaction.</li>
<li>Experience in climate and/or sustainability spaces a plus.</li>
</ul>
<p><b>Salary Range:</b></p>
<p>
$90,000-$115,000 base + discretionary bonus. Actual base pay may vary based on various factors such as location, job-related knowledge, skills, level and experience. The base pay is just one component of the total competitive compensation package for employees.</p>
<p><b>
What We Offer:</b></p>
<ul>
<li>A dynamic and fast-paced work environment, with significant opportunities for growth and professional development.</li>
<li>The chance to be part of and lead a growing, fast-moving team and make a significant impact on the environment.</li>
<li>A competitive salary and benefits package.</li>
<li>A supportive and inclusive culture, with a focus on collaboration and teamwork.</li>
</ul>
<p><b>Remote Work</b></p>
<p>
Green Project embraces remote work, with a team of talented individuals based across the US in Colorado, East Coast states, and several other countries. All US applicants must be based in Colorado or East Coast states. Our largest presence is in NYC, where employees are invited to join occasional in-person working days. However, attendance is never required.</p>
<p>
If you're passionate about sustainability and have a track record of success in carbon accounting (or a desire to pivot into climate tech!), we want to hear from you! Apply now to join our team and help our clients achieve their sustainability goals.</p>
<p>
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Green Project we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.</p>
<p>
Green Project Technologies, Inc is an equal opportunity employer that is committed to ensuring equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.</p></div>

Senior Product Designer

Meta

<div>
 At Meta, we&rsquo;re shaping innovative experiences in service of giving people the power to build community and bring the world closer together. Our multidisciplinary design teams are creating new ways to help people connect, find communities and grow businesses. Together, we are committed to building innovative technologies &mdash; Facebook, Instagram, Messenger, WhatsApp, Workplace, Meta Quest and more &mdash; to serve billions of people around the globe.As a product designer at Meta, you&rsquo;ll have the opportunity to play a central role in the way we build technologies &mdash; ensuring they are valuable, easy to use and of the highest level of craft and execution. You&rsquo;ll be involved in every aspect of the product development process, from brainstorming the next great product innovation to tweaking pixels right before launch. We&rsquo;ll expect you to utilize your full range of product design, interaction design and visual design skills, while contributing to high-level strategic decisions with product and executive partners.Join a broad group of thinkers and do some of the most meaningful work of your career.This posting represents different full-time roles across the Meta company.
 <br/>
 <br/>
 Product Designer Responsibilities:
 <br/>
 <br/>
 <ul>
  <li>
   Leads and delivers design projects of large and/or ambiguous scope
  </li>
  <li>
   Take broad, conceptual ideas and turn them into something useful and valuable for our 2 billion+ users
  </li>
  <li>
   Design flows and experiences that simplify and distill down complex actions into usable interfaces
  </li>
  <li>
   Design new experiences or layouts that evolve and define visual systems
  </li>
  <li>
   Contribute to strategic decisions around the future direction of FB products
  </li>
  <li>
   Give and solicit feedback from designers and a broader product team in order to continually raise our bar for quality, while also taking on mentorship
  </li>
  <li>
   Lead a partnership with product managers, engineers, researchers and content strategists to oversee the user experience of a product from conception until launch
   <br/>
   <br/>
  </li>
 </ul>
 Minimum Qualifications:
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field
  </li>
  <li>
   6+ years of experience designing complex software products, end to end, with a focus on user experience, interaction, and visual design that meet business objectives
  </li>
  <li>
   Experience conducting complex research studies and drives business growth through design-led innovation
  </li>
  <li>
   Experience leading end-to-end development efforts, drives progress with Cross Functional Partner (XFN) teams, develops design roadmaps, and makes high-impact decisions balancing user needs with business growth objectives
  </li>
  <li>
   Expertise in advanced prototyping techniques, such as creating functional prototypes or using emerging technologies
   <br/>
   <br/>
  </li>
 </ul>
 Preferred Qualifications:
 <br/>
 <br/>
 <ul>
  <li>
   Experience showcasing your end-to-end design process across multiple projects, that include interaction and visual design artifacts, multiple iterations, and high-fidelity prototypes
  </li>
  <li>
   Experience connecting your work with other related initiatives across the company while driving collaboration
  </li>
  <li>
   Proven leadership in non-product dimensions that have made a team stronger and positively impacted the work environment
   <br/>
   <br/>
  </li>
 </ul>
 About Meta:
 <br/>
 <br/>
 Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today&mdash;beyond the constraints of screens, the limits of distance, and even the rules of physics.
 <br/>
 <br/>
 Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
 <br/>
 <br/>
 Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
 <br/>
 <br/>
 $165,000/year to $231,000/year + bonus + equity + benefits
 <br/>
 <br/>
 Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about  benefits  at Meta.
</div>


<div>
 At Meta, we&rsquo;re shaping innovative experiences in service of giving people the power to build community and bring the world closer together. Our multidisciplinary design teams are creating new ways to help people connect, find communities and grow businesses. Together, we are committed to building innovative technologies &mdash; Facebook, Instagram, Messenger, WhatsApp, Workplace, Meta Quest and more &mdash; to serve billions of people around the globe.As a product designer at Meta, you&rsquo;ll have the opportunity to play a central role in the way we build technologies &mdash; ensuring they are valuable, easy to use and of the highest level of craft and execution. You&rsquo;ll be involved in every aspect of the product development process, from brainstorming the next great product innovation to tweaking pixels right before launch. We&rsquo;ll expect you to utilize your full range of product design, interaction design and visual design skills, while contributing to high-level strategic decisions with product and executive partners.Join a broad group of thinkers and do some of the most meaningful work of your career.This posting represents different full-time roles across the Meta company.
 <br/>
 <br/>
 Product Designer Responsibilities:
 <br/>
 <br/>
 <ul>
  <li>
   Take broad, conceptual ideas and turn them into something useful and valuable for our 2 billion plus users
  </li>
  <li>
   Design flows and experiences that simplify and distill down complex actions into usable interfaces
  </li>
  <li>
   Design new experiences or layouts that evolve and define visual systems
  </li>
  <li>
   Contribute to strategic decisions around the future direction of Facebook products
  </li>
  <li>
   Give and solicit feedback from designers and a broader product team in order to continually improve for quality
  </li>
  <li>
   Drive a partnership with product managers, engineers, researchers and content strategists in order to oversee the user experience of a product from conception until launch
  </li>
  <li>
   Willingness to represent work to a broader product team and other leaders, clearly and succinctly communicating the goals and concepts
   <br/>
   <br/>
  </li>
 </ul>
 Minimum Qualifications:
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field
  </li>
  <li>
   4+ years designing complex software products with a focus on user experience, interaction, and visual design that meet business objectives
  </li>
  <li>
   Experience conducting advanced usability testing and gathers feedback from varied stakeholders to inform product strategy
  </li>
  <li>
   Experience developing and implementing design strategies, leads design efforts, and presents to executive-level stakeholders
  </li>
  <li>
   Proficiency in prototyping tools and building high-fidelity prototypes that effectively communicate design concepts
   <br/>
   <br/>
  </li>
 </ul>
 Preferred Qualifications:
 <br/>
 <br/>
 <ul>
  <li>
   Experience connecting your work with other related initiatives across the company while driving collaboration
  </li>
  <li>
   Examples of leadership in non-product dimensions that have made a team stronger and positively impacted the work environment such as taking on mentorship opportunities
   <br/>
   <br/>
  </li>
 </ul>
 About Meta:
 <br/>
 <br/>
 Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today&mdash;beyond the constraints of screens, the limits of distance, and even the rules of physics.
 <br/>
 <br/>
 Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
 <br/>
 <br/>
 Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
 <br/>
 <br/>
 $135,000/year to $194,000/year + bonus + equity + benefits
 <br/>
 <br/>
 Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about  benefits  at Meta.
</div>


<div><p>At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world&rsquo;s financial system we touch nearly 20% of the world&rsquo;s investible assets.</p><p></p><p><br>
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.</p><p></p><p><b><br>
Job Summary:</b></p><p>
The <b>Lead UX Designer </b>will guide the UX strategy and hands-on design execution for a large-scale workflow platform supporting credit risk and financial decision-making. This person will lead concept development, wireframes, interaction design, and visual standards, while partnering closely with product and technology to ensure a consistent and intuitive user experience across integrated applications.<br>
</p><p></p><br>
<p>The role is both strategic and hands-on (50/50 split), requiring strong Figma expertise, user research synthesis, stakeholder management, and the ability to operate within and evolve an existing design system. Location for this role is in Pittsburgh, PA or NYC (4 days onsite hybrid) | Lake Mary, FL considered as backup.</p><p></p><p><b><br>
Key Responsibilities:</b></p><ul><li><b>UX Strategy &amp; Leadership:</b> Drive design direction, establish frameworks, and ensure alignment with platform goals and branding.</li><li><b>Hands-On Design Execution:</b> Produce wireframes, prototypes, user flows, dashboards, and design artifacts in Figma.</li><li><b>Design System Governance:</b> Apply and refine existing design standards to maintain consistency across integrated applications.</li><li><b>User Research &amp; Analysis:</b> Interpret user feedback, research insights, workflows, and use cases to inform design decisions.</li><li><b>Cross-Functional Collaboration:</b> Partner with product, technology, and business stakeholders, including the Chief Credit Officer&rsquo;s org and engineering leads.</li><li><b>Mentorship &amp; Process Enablement:</b> Mentor junior designers and help establish repeatable UX processes and documentation.</li><li><b>Platform Improvement Focus:</b> Lead UX iterations to improve navigation, search capabilities, and dashboard usability to drive efficiency and user effectiveness.</li></ul><p></p><p><b><br>
Qualifications:</b></p><ul><li>10+ years of UX/Product Design experience, with strong interaction, visual design, and research depth</li><li>Highly independent, able to lead UX direction with minimal oversight</li><li>Proven experience in enterprise-scale design and collaborating across multiple stakeholder groups</li><li>Strong communication and facilitation skills, able to influence and justify design decisions</li><li>Bachelor&rsquo;s degree in UX, HCI, Psychology, Design, or related field (or equivalent experience)</li></ul><p></p><p><b><br>
Preferred Experience:</b></p><ul><li>Design experience in financial services, FinTech, healthcare, or regulated industries</li><li>Background in workflow platforms, user dashboards, or multi-system integrations</li><li>Experience solving complex data visibility and navigation challenges</li><li>Advanced degree is a plus</li></ul><p></p><p><b><br>
Why Join Us:</b></p><p>
This role provides ownership and autonomy in shaping the user experience for a core enterprise platform, with visibility to senior business and technology leadership. You&rsquo;ll lead meaningful design decisions, improve how 600+ users interact with critical workflows, and influence long-term platform evolution.</p><p></p><p><br>
At BNY, our culture speaks for itself. Here&rsquo;s a few of our awards:</p><ul><li><i>
America&rsquo;s Most Innovative Companies, Fortune, 2024</i></li><li><i>
World&rsquo;s Most Admired Companies, Fortune 2024</i></li><li><i>
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024</i></li><li><i>
Best Places to Work for Disability Inclusion, Disability: IN &ndash; 100% score, 2023-2024</i></li><li><i>
&ldquo;Most Just Companies&rdquo;, Just Capital and CNBC, 2024</i></li><li><i>
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024</i></li><li><i>
Bloomberg&rsquo;s Gender Equality Index (GEI), 2023</i></li></ul>
<div><p><b>Pay Rate Range</b></p>
<div><div><div><div><b>Min Pay Rate</b></div> <div><b>Max Pay Rate</b></div> <div><b>Currency</b></div> <div><b>Unit</b></div>
</div><br>
<div><div>96</div> <div>120</div> <div>USD</div> <div>hourly</div>
</div><br>
</div></div></div><div><p><b>Additional Notes</b></p>
<p></p><p><i>Applications will be accepted on an ongoing basis.</i></p><p></p><p><i><br>
This posting is for a contract assignment with Tundra Technical Solutions to provide services to Bank of New York (BNY). Please note that this is not a full-time employment opportunity. Candidates selected for this role will be engaged as contractors for the specified duration of the project. For any inquiries regarding the terms of the contract or engagement, please contact Tundra Technical Solutions directly.</i></p><p></p>
</div><div><p><b>Benefits Information</b></p>
<p></p><p><i>Optional benefits offering include medical, dental, vision and retirement benefits via Tundra Technical Solutions.</i></p></div></div><p></p>

Lead UX Designer (contract)

Morgan Stanley

<div><p><b>Associate UX Designer - Prime Brokerage &amp; Fund Services
</b><br>
<br>
Wealth Management (WM) Platforms manages industry-leading platforms, across all WM channels and client segments, to provide a unified digital experience, unlock growth, and deliver efficiencies for Advisors, Clients, and Institutions. WM Platforms consists of nine sub-teams including: Field Experience &amp; Platforms, Digital Client Experience &amp; Platforms, Workplace Platforms, Automation &amp; Workflow Solutions, Digital Trading &amp; Investing, UX Design &amp; Research, Strategy &amp; Execution. Business Control &amp; Support, and the Chief Operating Office.
<br>
<br>
The Morgan Stanley Wealth Management UX team builds digital experiences that help our clients manage their finances and monitor their investments easily on the Morgan Stanley and E*TRADE from Morgan Stanley platforms. Our growing team of designers and researchers bring an entrepreneurial spirit to a leading global financial firm. We employ design thinking methods and user-centered approaches to solve real business problems. If you can bring clarity to complexity, design holistically in an immense product ecosystem, and have gone the extra mile to create delight, we want you!
<br>
<br>
The Morgan Stanley Prime Brokerage division offers Hedge Funds and other large Institutional Investment clients; platforms, applications, and tools and support, to allow them to conduct and manage their business. Morgan Stanley Fund Services helps those funds connect, communicate and service their investors as an administrator. We are positioned within these groups, as a partner with technology, business development and operations to help optimize and create tools and applications by following our UX design process focused on User Centered Design.
<br>
<br>
<b>Once here you will
</b></p><ul><li><p>Working closely with the UX lead, help formulate and execute the product vision by being involved in every step of the end-to-end product design process
</p></li><li><p>Understand and document the underlying needs and motivation of our clients to ensure we achieve business goals and provide value to our clients
</p></li><li><p>Work closely with our research team to synthesize qualitative and quantitative data and make value-driven design decisions that translate into clear, simple UIs
</p></li><li><p>Create and present a variety of design deliverables (sketches, wireframes, user flows and prototypes) in a way that engenders confidence in you and your solutions with the team and the greater organization
</p></li><li><p>Design and deliver responsive/adaptive solutions that are optimized for web and mobile interfaces and partner with engineers to translate designs into successful products
</p></li><li><p>Work closely with the larger Wealth Management UX team to share design best practices, align on patterns, and promote a design-centric culture at the firm
</p></li><li><p>Advocate for all user abilities by thoroughly testing design deliverables to meet WCAG ADA compliance Relevant experience and mindset
</p></li></ul><p></p><p><b>Relevant Experience and Mindset
</b></p><ul><li><p>You have an outstanding portfolio that demonstrates how you have created experiences that solved business and user needs
</p></li><li><p>You&rsquo;ve spent 2-5 years as a UX designer who was a key contributor to the success of products that have launched
</p></li><li><p>You have a bachelor's degree in design or related field preferably, master&rsquo;s degree a plus
</p></li><li><p>You have excellent skills in Figma
</p></li><li><p>You have experience designing intuitive interfaces that enhance user experience and drive customer engagement
</p></li><li><p>You can leverage research, wireframes and prototypes to effectively validate and enhance your design concepts to achieve the best possible solutions for your users
</p></li><li><p>You thrive in a collaborative, explorative environment and you value being on a diverse team to brainstorm and get feedback from within a large organization
</p></li><li><p>You practice active listening and contribute in group situations, like brainstorms, audits, critiques, and whiteboard sessions
</p></li><li><p>You get excited by complex projects with high levels of ambiguity and are resilient in the face of obstacles
</p></li></ul><p></p><p><b>WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
</b></p><p></p><p>We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren&rsquo;t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you&rsquo;ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There&rsquo;s also ample opportunity to move about the business for those who show passion and grit in their work.
</p><p></p><p>To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-officesinto your browser.
</p><p></p><div>Expected base pay rates for the role will be between $58,000 and $115,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs
</div><p></p><p>Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
</p><p></p><p>It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
</p><p></p><p>Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).</p></div><p></p>

Associate, UX Designer

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