customer sales representative Jobs in Lahore Pakistan

customer sales representative

customer service representative Jobs in Lahore Pakistan

customer service representative

customer success manager Jobs in Lahore Pakistan

customer success manager

call center agent (digital services) Jobs in Lahore Pakistan

call center agent (digital services)

csr - customer service representative Jobs in Lahore Pakistan

csr - customer service representative

virtual customer assistant

Inteliqo

<div>
 
 
 Virtual Assistant (US Operations &ndash; On-Site)
 
 
 
 
 
 
 
 Job Summary
 
 
 
 We are looking for a proactive and detail-oriented
 
 Virtual Assistant
 
 to support our US-based operations. The ideal candidate has strong communication skills, excellent organizational habits, and the ability to manage administrative tasks, customer interactions, and coordination duties efficiently while working on-site.
 
 
 
 
 
 
 Job Overview
 
 
 
 The Virtual Assistant will handle daily operational and support tasks including responding to inquiries, coordinating with internal teams, managing schedules, updating documents, and ensuring smooth workflow for US clients and business processes. This role requires multitasking, professionalism, and a strong customer-first mindset.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Communication &amp; Support
 
 
 <ul>
 <li>
 Respond promptly to inquiries via phone, email, chat, and internal platforms.
 </li>
 <li>
 Provide clear information regarding services, processes, instructions, and project details.
 </li>
 <li>
 Assist with customer or client concerns and escalate complex cases when needed.
 </li>
 <li>
 Maintain a courteous and professional tone across all communication channels.
 </li>
 </ul>
 
 
 
 
 
 Administrative &amp; Operations Support
 
 
 <ul>
 <li>
 Manage calendars, schedules, and task lists.
 </li>
 <li>
 Coordinate with internal teams or service vendors as required.
 </li>
 <li>
 Monitor ongoing tasks and ensure timely follow-ups.
 </li>
 <li>
 Assist with checklists, documentation, and workflow processes.
 </li>
 </ul>
 
 
 
 
 
 Data Management &amp; Reporting
 
 
 <ul>
 <li>
 Maintain accurate data in CRMs or management systems.
 </li>
 <li>
 Update spreadsheets, booking sheets, and project trackers.
 </li>
 <li>
 Prepare daily/weekly reports on tasks, issues, and progress.
 </li>
 <li>
 Keep all records organized and up to date.
 </li>
 </ul>
 
 
 
 
 
 Process Support
 
 
 <ul>
 <li>
 Assist in resolving recurring operational issues.
 </li>
 <li>
 Contribute ideas to streamline workflows and improve efficiency.
 </li>
 <li>
 Help update SOPs and internal guidelines.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Qualifications
 
 
 <ul>
 <li>
 1&ndash;2 years of experience as a VA, CSR, admin support, or operations assistant (preferred).
 </li>
 <li>
 Strong English communication (written and spoken).
 </li>
 <li>
 Excellent organizational skills and attention to detail.
 </li>
 <li>
 Ability to multitask in a fast-paced environment.
 </li>
 <li>
 Comfortable using CRMs, spreadsheets, and online tools.
 </li>
 <li>
 Strong problem-solving ability with a customer-first mindset.
 </li>
 <li>
 Able to work independently as well as within a team.
 </li>
 <li>
 Punctual and reliable for on-site work.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 <ul>
 <li>
 Stable on-site role with exposure to international operations.
 </li>
 <li>
 Opportunities for career growth in admin, operations, or customer service.
 </li>
 <li>
 Supportive work environment.
 </li>
 <li>
 Work with modern tools, systems, and US-based workflows.
 </li>
 <li>
 Your contribution directly supports smooth operations and client satisfaction.
 </li>
 </ul>
 
 
 
 
 📍
 
 Location:
 
 Lahore &ndash; Johar Town
 
 
 🕒
 
 Shift:
 
 US Timing (7 PM &ndash; 4 AM PKT)
 
 
 💼
 
 Work Type:
 
 On-site | Full-Time
 
 
 💰
 
 Salary:
 
 PKR 100,000 &ndash; 130,000
 
 
 
</div>

Virtual Assistant

ibex

<div>
 We are seeking a highly skilled and creative
 
 AI Agent Conversation Designer/Engineer
 
 to join our team and help shape the next generation of customer experience through intelligent virtual agents. This role sits at the intersection of
 
 conversation design, user experience, AI/NLP technologies, and CX strategy
 
 . You will be responsible for crafting natural, engaging, and effective conversations for AI-powered customer service bots, and for building the logic, flows, and backend integrations that power them.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Design and optimize conversational experiences across text, voice, and multimodal AI agents that serve customer-facing use cases.
 </li>
 <li>
 Collaborate with CX, product, and engineering teams to define intents, utterances, and dialogue flows aligned to business goals and customer needs.
 </li>
 <li>
 Use tools such as Dialogflow, Microsoft Bot Framework, Rasa, Kore.ai, or proprietary platforms to develop, test, and deploy virtual agents.
 </li>
 <li>
 Write natural, human-like copy that reflects brand voice while supporting task completion, escalation, and error handling.
 </li>
 <li>
 Analyze conversational data to continuously improve agent performance&mdash;tuning intents, training datasets, and optimizing flows.
 </li>
 <li>
 Integrate back-end systems and APIs to allow bots to handle dynamic requests (e.g., checking account status, processing returns, scheduling).
 </li>
 <li>
 Develop test cases and perform QA to ensure smooth, bug-free performance in production environments.
 </li>
 <li>
 Stay up to date with NLP, LLMs, and conversational AI innovations to inform ongoing development and optimization.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Linguistics, UX Design, Human-Computer Interaction, AI, or a related field. Or equivalent on the job experience
 </li>
 <li>
 3+ years of experience in conversation design, chatbot development, or NLP engineering.
 </li>
 <li>
 Proficiency in one or more bot development platforms: Google Dialogflow, AWS Lex, Rasa, Kore.ai, Cognigy, etc.
 </li>
 <li>
 Familiarity with programming languages (e.g., Python, JavaScript) and basic API integration.
 </li>
 <li>
 Understanding of machine learning and natural language understanding (NLU) principles.
 </li>
 <li>
 Strong grasp of UX best practices, persona development, and user-centric design.
 </li>
 <li>
 Experience with LLM integration and prompt engineering (e.g., OpenAI, Anthropic, Cohere) is a strong plus.
 </li>
 <li>
 Excellent problem-solving, collaboration, and communication skills.
 
 
 </li>
 </ul>
 
 Preferred Skills
 
 
 
 <ul>
 <li>
 Experience designing for voice assistants (e.g., Alexa, Google Assistant).
 </li>
 <li>
 Knowledge of analytics platforms (e.g., Voiceflow, Dashbot, Botanalytics) for bot performance tracking.
 </li>
 <li>
 Familiarity with customer service domains such as e-commerce, telecom, healthcare, or fintech.
 </li>
 <li>
 Background in multilingual or multicultural experience design.
 </li>
 </ul>
</div>

AI Conversation Designer

Sharp Brains

Amazon Virtual Assistant training program under NAVTTC. Train students to become skilled Amazon VAs, covering product research, listing optimization, PPC campaigns, customer service, and account health management.Key Responsibilities:<ul><li>Deliver the complete NAVTTC Amazon VA curriculum with practical, step-by-step training.</li><li>Simulate real Amazon Seller Central tasks and scenarios.</li><li>Teach tools like Helium 10, Jungle Scout, and keyword research methods.</li><li>Guide students in setting up their VA profiles and securing initial clients on platforms like Upwork/Fiverr.</li></ul>Mandatory Requirements:<ul><li>Preference will be given to candidates with prior NAVTTC teaching experience.</li><li>Hands-on experience as an Amazon VA or Seller with a proven track record.</li><li>In-depth knowledge of Amazon's policies, A9 algorithm, and operational best practices.</li><li>Strong mentoring ability.</li></ul>Job Type: Full-timePay: From Rs1.00 per monthWork Location: In person

Amazon Virtual Assistant Teacher (NAVTTC Experienced)

Physicians Revenue Group

We are hiring Female Virtual Medical Assistants for our Medical Billing Company (Authorization Department) to support USA doctors&rsquo; offices. The role involves prior authorization support, insurance coordination, and virtual front-desk assistance.Key Responsibilities<ul><li>Assist with prior authorizations for procedures, medications, and referrals</li><li>Handle medication refill requests and follow up with pharmacies</li><li>Manage patient referrals and track authorization status</li><li>Verify patient eligibility and insurance benefits</li><li>Perform patient data entry and updates in billing portals / EMR</li><li>Send appointment reminders and coordinate schedules</li><li>Communicate professionally with US providers, pharmacies, and patients</li></ul>Requirements<ul><li>Female candidates only</li><li>Excellent English communication skills (verbal &amp; written)</li><li>Basic knowledge of US healthcare / medical billing / authorization</li><li>Familiarity with insurance portals or EMR/EHR is a plus</li><li>Fresh graduates &amp; experienced candidates may apply</li><li>Comfortable with night shift (7 PM &ndash; 4 AM) and on-site work</li></ul>Job Type: Full-timeWork Location: In person

Virtual Medical Assistant

Identifiers | Technical Recruiters

<div>
 
 
 Job Summary:
 
 
 
 We are seeking a reliable and detail-oriented
 
 Virtual Assistant
 
 to support busy Toronto-based Realtors. This role focuses on administrative coordination, client communication, and transaction support to help streamline day-to-day real estate operations.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage calendars, appointments, and email correspondence
 </li>
 <li>
 Coordinate listings, MLS updates, and document preparation
 </li>
 <li>
 Assist with transaction files, offers, and closing checklists
 </li>
 <li>
 Communicate with clients, lawyers, lenders, and vendors
 </li>
 <li>
 Support marketing activities (listings, social media, basic CRM updates)
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Previous experience as a Virtual Assistant or Real Estate Assistant preferred
 </li>
 <li>
 Familiarity with Ontario real estate processes and terminology is an asset
 </li>
 <li>
 Strong organization, communication, and time-management skills
 </li>
 <li>
 Proficiency with Google Workspace, CRM tools, and MLS systems
 </li>
 <li>
 Ability to work independently and meet deadlines
 </li>
 </ul>
 
 
 
 
 
 Office location:
 
 Gulberg 3 (5 minutes from Kalma Chowk)
 
 
 
 Work hours:
 
 7PM to 3AM PKT (9am to 5pm EST)
 
</div>

Real Estate Administrative Assistant

Position: Authorization &amp; Virtual Medical Assistant Shift: Night Shift (07:00 PM &ndash; 04:00 AM) Location: On-site Job Type: Full-timeWe are hiring Fresher &amp; Experienced Authorization / Virtual Medical Assistant candidates to support USA Doctors&rsquo; Offices. The role involves insurance verification, prior authorization, and front-desk coordination.Key Responsibilities<ul><li>Verify patient insurance eligibility and benefits through US insurance portals.</li><li>Assist in prior authorization requests for procedures, medications, and referrals.</li><li>Coordinate with insurance companies, pharmacies, and provider offices.</li><li>Handle patient referrals and follow up on authorization status.</li><li>Perform patient data entry and update records in EMR/EHR systems.</li><li>Support medication refill requests and follow-ups with pharmacies.</li><li>Schedule appointments and send appointment reminders to patients.</li><li>Maintain accurate documentation and track authorization outcomes.</li><li>Communicate professionally with US healthcare staff and patients.</li></ul>Requirements<ul><li>Excellent English communication skills (verbal &amp; written).</li><li>Basic understanding of US healthcare workflows (training provided for freshers).</li><li>Familiarity with insurance portals / EMR / EHR is a plus.</li><li>Fresh Graduates are encouraged to apply.</li><li>Prior experience as VMA, Medical Assistant, or Authorization Specialist is an advantage.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Are you available to work from 7:00 PM to 4:00 AM?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

Authorization & Virtual Medical Assistant

Faisal Movers Express

Hiring Alert &ndash; LahoreWe are looking for skilled resources for visiting faculty in the following fields:&#9989; Digital Marketing &amp; SEO&#9989; Artificial Intelligence&#9989; Amazon Virtual Assistant&#9989; Web Development&#9989; eCommerce&#9989; Graphic Design (UI/UX)&#9989; Office ManagementLocation: LahoreCourse Duration: 3 Months (Information Technology Sector)Apply Now / Contact Us for More Detailshr@glg.net.pkJob Type: Full-timePay: From Rs1.00 per monthWork Location: In person

Social Media Executive

Explore 644+ Virtual customer assistant in Lahore Pakistan this January. Find roles across top companies and apply now to boost your career.