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waiter/waitress captain

Apt Resources

Apt Resources is seeking a skilled and knowledgeable Restaurant Captain for their client's team for an award-winning Restaurant. As a Restaurant Captain, you will be responsible for overseeing the dining area and ensuring a high level of service is provided to our guests.In this role, you will coordinate and guide the waitstaff team, ensuring that they are knowledgeable about the menu and able to deliver exceptional service. You will also be responsible for handling guest queries and concerns, as well as handling any issues that may arise during service.To be successful in this role, you should have prior experience as a Restaurant Captain in a restaurant setting. You should have a strong understanding of dining etiquette, as well as excellent communication and leadership skills.If you are passionate about providing a memorable dining experience and enjoy working in a fast-paced environment, we would love to hear from you. Responsibilities <ul><li>Supervise and guide the waitstaff team to ensure smooth service</li><li>Ensure that waitstaff are knowledgeable about the menu and can provide accurate descriptions and recommendations to guests</li><li>Handle guest queries and concerns in a professional and timely manner</li><li>Monitor the dining area and ensure cleanliness and organization</li><li>Coordinate with the kitchen staff to ensure timely delivery of food</li><li>Maintain a high level of customer service and guest satisfaction</li><li>Train and mentor new waitstaff members</li><li>Handle any issues that may arise during service, ensuring quick resolution</li></ul><ul><li>Prior experience as a Restaurant Captain in a restaurant setting</li><li>Excellent communication and leadership skills</li><li>Customer service-oriented mindset</li><li>Ability to handle high-pressure situations and multitask</li><li>Strong attention to detail</li><li>Fluency in English and additional languages is a plus</li></ul>AED 3000 to 3400 + 400 Food allowance + 250 to 450 (Service charge Avg) + 1200 Credit card tips + cash tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws

Captain - for Award winning Restaurant

The Arts Club Dubai

The Arts Club Dubai is perfectly located in the heart of the DIFC, set over four floors and totaling 65,000 square feet, in the brand-new ICD Brookfield Place development designed by Foster + Partners. It is the first international outpost of the celebrated and historical private members' club, established in 1863 in Mayfair, London. The Club's membership is a growing community of diverse and dynamic people from different cultures and sectors, locally and from abroad. A lifestyle for our members. The Club provides its members with a home away from home: a sanctuary for those seeking comfort, hospitality and elegance, with a level of quality, service and attention to detail that will leave them wanting for nothing. The Arts Club Dubai unveils an amazing opportunity for a talented artisan to join our passionate and creative team. The Chef de Rang will be responsible for directing and supporting the seamless running of the outlet by providing a highly efficient and effective service, ensuring standards are maintained and members and guests needs are anticipated and fulfilled. What Will You Do <ul><li>Assist the Head Waiter in running a station during allocated schedule, including taking the orders, managing service for food and beverage, and ensuring items served are correctly inputted in the point of sale.</li><li>Promote sales and build up good relationships with members and guests, and ensure a positive and lasting guest experience by obtaining direct feedback.</li><li>Liaise with the kitchen on order taking, stock levels and any special requests.</li><li>Handle minor complaints in a professional and courteous manner.</li><li>Ensure that all crockery, cutlery and any other objects and equipment needed for service are prepared and available.</li><li>Be efficient in keeping food and beverage wastage to a minimum.</li><li>Ensure that the outlet is clean and presentable throughout the opening times.</li><li>Monitor the daily checklist and ensure all opening and closing duties are completed.</li></ul> What We Are Looking For <ul><li>Minimum 2-3 years' experience in same or similar role in luxury hotels or fine dining restaurant.</li><li>Excellent level of English, written and spoken.</li><li>Knowledge of Food and Beverage applications.</li><li>Strong organisational and time management skills with a high degree of flexibility.</li><li>Excellent team management, communication and listening skills.</li><li>Demonstrate integrity in all dealings and maintain high level of confidentiality.</li><li>Ability to work long shifts and stand for extended periods.</li></ul> The Benefits The Arts Club Dubai is offering a competitive and attractive remuneration and benefits package. Seniority level <ul><li>Mid-Senior level</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>Management and Manufacturing</li></ul> Industries <ul><li>Hospitality</li></ul>

Captain / Chef de Rang

Azadea

• Present customers upon arrival with the menu, assist in their item selection, , take orders and serve food in a timely manner • Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations • Arrange table set-ups before and after each customer according to the brand s set standards • Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies/customer complaints to the Manager on duty • Collect bill payments from customers and hand them over to the cashier

Waiter

Hilton

<div>Waiter &amp; Waitress at Waldorf Astoria Dubai International Financial Centre
A Waiter/Waitress at Waldorf Astoria Dubai International Financial Centre, a Forbes Five-Star luxury property, embodies the art of refined service by creating bespoke, intuitive, and memorable dining experiences for our guests. The role seamlessly supports exceptional daily operations, anticipates guest needs, elevates sales through thoughtful recommendations, presents food and beverages to the highest standards of excellence, and maintains an immaculate, safe environment, all while upholding the service philosophy of Waldorf Astoria and the exacting standards of Forbes Travel Guide.
What will I be doing?
A Waiter/Waitress at Waldorf Astoria DIFC delivers exceptional, personalized dining experiences, supports daily operations, anticipates guest needs, recommends thoughtfully to enhance sales, presents food and beverages to the highest standards, and maintains a safe, immaculate environment, all in line with Waldorf Astoria&rsquo;s service philosophy and Forbes Five-Star standards.<div>
Specifically, you will be responsible for performing the following tasks to the highest standards: 
<ul><li>Uphold Waldorf Astoria standards of culinary excellence, refined service, and immaculate presentation at all times.</li><li>Consistently deliver warm, gracious, and anticipatory service, ensuring each guest interaction reflects the elegance, precision, and courtesy.</li><li>Create personalized dining experiences by anticipating guest preferences and responding intuitively to their needs throughout service.</li><li>Demonstrate expert knowledge of the food, wine, and beverage offerings, confidently providing detailed and accurate information regarding ingredients, preparation methods, portion sizes, and dietary or allergen considerations.</li><li>Remain knowledgeable of daily specials, promotions, and menu enhancements, ensuring seamless and engaging communication with guests.</li><li>Apply refined suggestive selling techniques, guiding guests through the menu and enhancing their experience through thoughtful recommendations and discreet upselling.</li><li>Accurately and efficiently take food and beverage orders using approved order pads and POS systems, ensuring clear and timely communication with culinary teams.</li><li>Attentively follow up on the dining experience, ensuring guest satisfaction and resolving concerns with empathy, discretion, and efficiency.</li><li>Impeccably prepare and maintain dining areas by setting refined table arrangements with pristine linens, polished cutlery, elegant glassware, and attention to every detail.</li><li>Clear and reset tables with grace and efficiency, maintaining the highest standards of cleanliness, organization, and presentation throughout service.</li><li>Foster respectful, professional, and collaborative relationships with Team Members across all departments, maintaining a consistently high level of communication and teamwork.</li><li>Participate actively in daily briefings and operational meetings to remain fully informed and aligned with service expectations.</li><li>Contribute proactively toward achieving departmental goals and performance targets.</li><li>Adhere strictly to legal and brand standards by verifying guest identification when required.</li><li>Comply fully with all cash-handling policies, procedures, and financial controls.</li><li>Attend all mandatory trainings and development programs as required by the management team.</li><li>Adhere to all hotel security protocols, fire regulations, and health and safety legislation at all times.</li></ul></div>
What are we looking for?<div>
A Waiter/ Waitress at Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below: 
<ul><li>Positive attitude</li><li>Active listening and effective communication skills - Committed to delivering high levels of customer service
</li><li>Excellent grooming standards
</li><li>Experience in Food and Beverage department and/or industry</li><li>Previous experience of cash handling
</li><li>Knowledge of Food Hygiene Regulations</li></ul></div><div>
It is advantageous in this position if you demonstrate the following capabilities and advantages: 
<ul><li>Experience in luxury hospitality</li><li>Knowledge of Forbes Standards</li></ul></div> 
What will it be like to work for Waldorf Astoria Hotels &amp; Resorts? 
 
Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates a singular experience. If you understand the value of personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!</div>

Waiter & Waitress at Waldorf Astoria Dubai International Financial Centre

Mandarin Oriental Hotel Group

<div>Mandarin Oriental Downtown, Dubai is looking for a Waiter/ess to join our In Room Dining team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Nestled in the city's heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards. With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms &amp; Suites. Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.
About the job
Based at the Mandarin Oriental Downtown, Dubai within the Food and Beverage Department in Dubai, as a Waiter/ess in the In Room Dining, you play a critical role in providing an exceptional dining experience for guests in the privacy and comfort of their room. The role includes taking and processing orders, serving food and beverages, and ensuring that every aspect of the dining experience meets our standards. The Waiter/ess will report to the F&amp;B Supervisor. 
As a Waiter/ess, you will be responsible for the following duties:<ul>
<li>
Maintain in-depth knowledge of the In-Room Dining menu, including items, ingredients, and preparation methods. Offer suggestions and answer questions to enhance the guest experience.</li>
<li>
Take accurate food and beverage orders from guests, communicate clearly to the kitchen and bar staff, and ensure all orders are delivered promptly and according to guest specifications.</li>
<li>
Address special requests or dietary needs professionally and carefully, ensuring management and kitchen colleagues are informed of guest preferences or allergies.</li>
<li>
Deliver attentive and personalized service to guests in their rooms, ensuring an enjoyable dining experience. Properly upsell services and products to guests, enhancing service and generating increased revenue.</li>
<li>
Operated the POS system to process food and beverage orders, performed billing tasks according to hotel and cashiering policies, and set up and cleared tables according to restaurant standards.</li>
<li>
Create WOW moments to surprise and delight guests, ensuring customer satisfaction from arrival to departure per MOHG Legendary Quality Experiences (LQES).</li>
</ul>
As a Waiter/ess, we expect from you:<ul>
<li>
A High School qualification or equivalent is preferred, and a Degree or higher national diploma in Hospitality/Hotel/Business Management is advantageous.</li>
<li>
Minimum 2 years&rsquo; experience working as a waiter/waitress, preferably in a high-volume restaurant or luxury hotel.</li>
<li>
Strong verbal and written communication skills in English, with additional languages such as Arabic being a plus.</li>
<li>
Knowledge of acceptable dining service procedures and standards, and familiarity with restaurant point of sales and cashiering procedures.</li>
<li>
Strong interpersonal and communication skills, ability to interact effectively with guests and colleagues, and understanding of the service flow.</li>
<li>
Demonstrates the physical ability to stand for extended periods and the flexibility to work a variety of shifts, including evenings, weekends, and holidays, in accordance with business requirements.</li>
</ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>
MOstay. When you work as hard as our colleagues do, taking time off is important. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>
Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>
Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.</li>
<li>
Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Waiter - In Room Dining

Restaurant Dubai

JOB SUMMARYHead Waitress / Head Waiter:To be able to provide guests with the optimum satisfaction in their overall experience at the restaurant. To lead the waiting staff whilst on their shift and monitor waiting duties through to completion. To handle work-related problems and resolve them in a positive and professional way.Cashier:To handle cash and credit payments, handle different currencies, make change, give receipts, account for all payments and operate the cash register. Deliver prompt, courteous and accurate service in a manner that compiles with Food &amp; Beverage standards and company policies and procedures relating to cash handling.MAIN DUTIES:&middot; Responsible for maintaining service standards in accordance with established policies and procedures.&middot; Responsible for ensuring guests received the highest possible level of service to maintain overall satisfaction on a consistent basis.&middot; Responsible for attending on-going training on full-time and ensure compliance of company standards and procedures. Maintain standards of food and beverage quality as established through restaurant standards, policies and procedures.&middot; To implement policies and systems as required under the guidance of the management&middot; To effectively manage your staff time and productivity whilst at work.&middot; Follow and maintain service quality assurance.&middot; Arrange proper mis-en-place for busy operation.&middot; Be courteous, warm, smiling while dealing with guests. Be efficient, fast and serve with confidence and flair.&middot; To use up-selling techniques when selling food and beverage items.&middot; Clean all areas in restaurant for hygiene purpose.&middot; Must be able to learn and describe the food proficiently.&middot; Must be able to communicate with the guest to ensure that they are enjoying their meals and take actions to correct any problems.&middot; Correctly post all sales&middot; Ability to use Micros and understand all features available.&middot; Accept proper payment according to the invoice.&middot; In case of cash payments, ensure to receive and return accurate amount.&middot; Maintain a clean and orderly restaurant during service.&middot; Know how to verify the customer&rsquo;s age in order to find their eligibility for the consumption of alcohol beverages.&middot; Prepare a requisition for all items necessary to bring the restaurant inventory back to par stock level after service.Job Type: Full-time

Head Waiter / Head Waitress

Jannat Tours

Location: Dubai, UAE Company: Jannat Group LLCWe are looking for an experienced and responsible Captain to join our team and lead operations on board.Key Responsibilities:<ul><li>Safely navigate and operate the vessel (Yacht/Dhow Cruise)</li><li>Supervise crew members and ensure smooth onboard operations</li><li>Provide excellent customer service to guests</li><li>Maintain safety, hygiene, and operational standards</li><li>Ensure compliance with maritime rules and regulations</li></ul>Requirements:<ul><li>One Captain for 12 Meter Yacht, Second Captain for 24 Meter Yacht</li><li>Valid UAE Boat Driving License (mandatory)</li><li>Minimum 2 years of experience as Captain (Yachts / Dhows)</li><li>Strong leadership and communication skills</li><li>Customer-focused and professional attitude</li><li>Ability to handle emergency situations calmly</li></ul>What We Offer:<ul><li>Attractive salary + food + accommodation + transportation</li><li>Professional working environment</li><li>Opportunity to grow with a reputed tourism &amp; hospitality group</li></ul>Contact us : +971 56 431 0763 / +971 54 379 1999Job Type: Full-timePay: AED2,000.00 - AED3,000.00 per month

Captain for 12 Meter Yacht, and 24 Meter Yacht

Explore 25+ Waiter/waitress captain in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.