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customer support executive Jobs in Karachi

customer support executive

web support engineer

Nedo Pakistan

Introduction:NEDO Pakistan provides Software, Hardware and Product Development Solutions Services to the high profile clients ranging from R&amp;D organizations, OEMs, Industrial Organizations, Telecom Operators of Pakistan and Government Institutions for last 25 years with the continued support of our valued suppliers around the country. For further details on our Products, and other information, you may please visit our website www.nedogroup.com and www.Nedopakistan.com. We are having head office at Karachi and branch offices in Lahore and Islamabad.Currently we are looking for the post of &ldquo;Development Support Engineer&rdquo; for our TMS Division (Karachi).Job Description<ul><li>Responsible for Installation, Configuration and Support of Software Products. Troubleshooting on site as well as managing online support.</li><li>Responsible for Installation, Configuration and Support of Software Products</li><li>Troubleshooting on site as well as managing online support.</li><li>Testing and Deploying Applications.</li><li>Deploying SQL Databases as well as managing Backup, Restore and Data Migration.</li><li>Giving Product Demonstrations and Presentations.</li><li>Complete all tasks in a timely manner</li></ul>Requirement:Must have own bikeMinimum Education:BS or B.com with computer short coursesMinimum Experience:6 months to 1 year.Skills:Strong Knowledge Of SQL Database Software Development Tools Software AnalysisJob DetailsIndustry:Importers / Distributors/ExportersFunctional Area:Software &amp; Web DevelopmentJob Type:Full Time/Permanent(9 to 6)Job Shift:General Shift (Day)Job Location:Shahrah e Faisal, KarachiGender:MaleJob Type: Full-timeWork Location: In person

Development Support Engineer - Male

Excis Compliance

<div>
 
 WE'RE HIRING FOR AN ONSITE SUPPORT ENGINEER IN PAKISTAN!
 
 
 
 We are seeking a skilled and customer-focused
 
 Onsite Support Engineer
 
 to provide hands-on technical assistance across hardware, software, and networking systems. This role involves supporting end-users onsite, troubleshooting devices, and providing smart hands support for network and data center equipment. You&rsquo;ll be part of a collaborative team that values innovation, problem-solving, and continuous improvement.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Provide onsite and deskside IT support for end-users, covering hardware, software, and networking issues.
 </li>
 <li>
 Install, configure, and troubleshoot Windows operating systems, Microsoft Office applications, and related peripherals.
 </li>
 <li>
 Deliver hands and feet support for network and data center equipment to ensure operational continuity.
 </li>
 <li>
 Manage Active Directory tasks, including user account setup, mailbox creation, and access permissions.
 </li>
 <li>
 Support and maintain end-user devices (desktops, laptops, printers, mobile devices) while ensuring excellent customer service and adherence to SLAs.
 
 
 </li>
 </ul>
 
 What You Need
 
 
 
 <ul>
 <li>
 Strong knowledge of Windows OS installation, configuration, and troubleshooting, including Microsoft Office support.
 </li>
 <li>
 Solid understanding of networking concepts (TCP/IP, DNS, DHCP, VPN) and smart hands support for network/data center equipment.
 </li>
 <li>
 Experience with SCCM, Windows imaging, and endpoint management tools.
 </li>
 <li>
 Excellent customer service orientation, with strong communication and multitasking skills.
 </li>
 <li>
 Familiarity with cloud platforms (Microsoft 365, Azure AD) and optional IT certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator).
 
 
 </li>
 </ul>
 
 Why Join Us
 
 
 
 At Excis Compliance, we value our people as our greatest asset. You&rsquo;ll join a team that fosters collaboration, professional growth, and technical excellence. We offer a
 
 supportive work culture
 
 , opportunities for
 
 continuous learning
 
 , and a chance to work with
 
 global technologies
 
 that make a real impact.
</div>

Onsite Support Engineer PA L1

chemical pvt. limited

IT Support EngineerLocation: SITE Area KarachiCandidate should be Bachelor Degree in Computer Sciences/Electronics &amp; have 1-2 years relevant experience in Networking, Help Desk Support, Hardware Troubleshooting and OS related issues.Apply: Please share updated resume on given email ID farasatmateen@gmail.com via whatsapp 0333-3537485.Market competitive package will be offeredJob Type: Full-timeWork Location: In person

IT Support Engineer

Nueplex cinema

About UsWe are a growing firm involved in both business operations and creative advertising. We are looking for a dedicated IT Support Executive who can handle technical troubleshooting.Key Responsibilities<ul><li>Provide day-to-day technical support for systems, hardware, and software.</li><li>Troubleshoot and resolve basic computer, printer, and networking issues.</li><li>Set up and configure new desktops, laptops, and user accounts.</li><li>Ensure proper maintenance of all office systems, including regular updates and backups.</li><li>Monitor and ensure internet and network connectivity.</li><li>Assist in managing company email accounts and basic server tasks.</li><li>Photoshop / Design Support:</li><li>Perform basic photo editing, resizing, and retouching.</li><li>Create simple marketing materials such as banners, flyers, posters, and social media graphics.</li><li>Work closely with the marketing team to meet visual design needs.</li><li>Help maintain brand consistency across digital materials.</li></ul>Requirements<ul><li>Minimum Education: Intermediate (FA/FSc /High School Diploma or equivalent).</li><li>Basic knowledge of IT systems, troubleshooting, and hardware/software setup.</li><li>Hands-on experience with Adobe Photoshop (Basic to intermediate level).</li><li>Good understanding of Microsoft Windows and Office applications.</li><li>Strong problem-solving skills and a helpful attitude.</li><li>Willingness to learn and adapt to new technologies.</li><li>Experience with local networks and internet setup.</li></ul>interested candidate may drop cv on WhatsApp.Use the subject line: &quot;IT Support Engineer Application&quot;Ali Ur Rehman0327-2481800HR ManagerJob Type: Contract Contract length: 3 monthsPay: Rs35,000.00 - Rs40,000.00 per monthAbility to commute/relocate:<ul><li>Karachi Gulistan-E-Jouhar (Kp-2023): Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>cctv: 1 year (Preferred)</li></ul>Work Location: In person

MeezoTech

Job description:Job Title: Senior Full Stack EngineerDepartment: TechnologyReporting to: Head of TechnologyRole Overview:The Senior Full Stack Engineer is responsible for architecting, developing, and maintaining both server-side logic and user-facing components of complex web applications. This role requires deep expertise in designing scalable, high-performing, and secure systems across the stack, as well as mentoring team members and driving best practices. The Senior Full Stack Engineer collaborates closely with cross-functional teams, influences technical direction, and ensures the delivery of robust, maintainable, and innovative solutions that align with business objectives.Key Responsibilities:&#9679; Architect, design, and develop scalable and maintainable frontend and backend systems for web applications.&#9679; Lead the design and implementation of RESTful APIs and backend services, ensuring best practices in security, performance, and scalability.&#9679; Drive the adoption of modern frontend frameworks (such as React, Angular, Next.js, or Vue.js) and ensure the delivery of accessible, responsive, and high-quality user experiences.&#9679; Optimize application performance at both the code and infrastructure levels, proactively identifying and resolving bottlenecks.&#9679; Champion code quality by implementing and enforcing robust testing strategies (unit, integration, and end-to-end), TDD, and code review processes.&#9679; Mentor and support junior engineers, fostering a culture of continuous learning, technical excellence, and knowledge sharing.&#9679; Collaborate with product managers, designers, and other stakeholders to translate business requirements into technical solutions.&#9679; Ensure seamless data flow and integration between frontend and backend systems, including third-party services.&#9679; Implement and maintain security best practices, data protection, and compliance measures across the stack.&#9679; Troubleshoot and resolve complex technical issues, providing guidance and support to the engineering team.&#9679; Contribute to technical documentation, architectural decisions, and process improvements.Requirements &amp; Qualifications:&#9679; Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Engineering, or a related field.&#9679; Extensive experience as a Full Stack Engineer, with a proven track record of delivering complex, high-impact projects.&#9679; Advanced proficiency in programming languages such as Python, TypeScript, Go, or Java, as well as frontend technologies (HTML, CSS, JavaScript).&#9679; Deep expertise in backend frameworks (e.g., Django, Node.js, Fastify, Flask) and modern frontend frameworks (e.g., React, Angular, Next.js, Vue.js).&#9679; Strong experience with relational and NoSQL databases (e.g., PostgreSQL, MongoDB), including schema design and query optimization.&#9679; In-depth knowledge of RESTful API design, microservices architecture, and cloud platforms (AWS, Google Cloud).&#9679; Demonstrated experience optimizing web applications for performance, scalability, and reliability.&#9679; Strong understanding of browser rendering, performance tuning, and security best practices.&#9679; Proficiency with version control systems (Git) and CI/CD pipelines.&#9679; Experience with automated testing frameworks and tools, and a commitment to test-driven development.&#9679; Excellent debugging, troubleshooting, and analytical skills. &#9679; Experience mentoring engineers and leading technical initiatives is highly desirable.Competencies:&#9679; Time Management: Skilled at managing multiple priorities and delivering results in a fast-paced environment.&#9679; Communication: Exceptional ability to communicate complex technical concepts to both technical and non-technical stakeholders.&#9679; Problem Solving: Expert at diagnosing and resolving complex issues across the stack, with a focus on performance and scalability.&#9679; Collaboration: Proven track record of working effectively with cross-functional teams to achieve business goals.&#9679; Adaptability: Comfortable navigating ambiguity and adapting to evolving requirements and technologies.&#9679; Attention to Detail: Commitment to delivering high-quality, maintainable, and user-centric solutions.&#9679; Continuous Learning: Proactive in staying up-to-date with new technologies and industry best practices.Working Hours &amp; Schedule:<ul><li>Monday to Thursday: 11:00 AM &ndash; 8:00 PM (On-site)</li><li>Friday &amp; Saturday: Off</li><li>Sunday: Work from Home</li></ul>Job Type: Full-timePay: Rs150,000.00 - Rs250,000.00 per monthWork Location: In person

Sr. FullStack Developer ( python/Django)

MULTINET PAKISTAN PVT LTD

To Troubleshoot and resolve customer problems on Multinet products and solutions.&#61672;	Maintain high customer satisfaction throughout the process from the first call to complete problem resolution and provide ticket number for future reference.&#61672;	Must be well&ndash;organized, able to work with minimum supervision, and able to interact professionally with customers.&#61672;	Must have the ability to manage customer expectations, prioritize work while multitasking.&#61672;	Provide technical support on phone for Support/Service requests. Provide phone assistance to our customers on the provision of customer services.&#61672;	Entertain the customer queries and provide direct technical support to the customer base on the operation, troubleshooting, installation of CPE (customer premises equipment) and other products.&#61672;	Respond to customer (internal and external) inquiries concerning customer complaints (Support / Service) request and improves the overall functionality of provided services and related CPE (vendor equipment).&#61672;	To document and log all customer contacts/ queries into the support database.&#61672;	Prepare and deliver documentation of problem description and findings to appropriate escalation point. (Example: Log complaints highlight and escalate to concern).&#61672;	Take ownership of and solve increasingly complex customer issues in line with support process and policy and ensuring customer satisfaction.&#61672;	Call handling: log and qualify issues, priorities severity, identify and communicate action plan.&#61672;	Diagnosis: analyze the issue, using sophisticated tools, own knowledge, and where appropriate liaise with others to identify the cause and solution for the issue&#61672;	Solution: communicate the solution to the client and Multinet team and agree on an action plan.&#61672;	Complain ticket assign to different departments.Requirements:&#61672;	Technical Degree B.E/B.S in Telecom/Electronics/Computer Science&#61672;	Ability to work under pressure in a fast pace work environment.&#61672;	Ability to solve issues and maintain positive relationships with clients and teams.&#61672;	Ability to effectively manage time, establishes priorities and handles multiple tasks.&#61672;	Ability to get along with others, be punctual, and follow instructions.&#61672;	Ability to follow company policies and procedures.Job Types: Full-time, FresherPay: From Rs55,000.00 per monthWork Location: In person

Online Technical Support Engineer

HRCONSOL

HRCONSOL is Hiring: Software Engineer (JavaScript) &ndash; KarachiWe are urgently hiring on behalf of a leading manufacturing and e-commerce client in Karachi for a Software Engineer (JavaScript).Location: Karachi, Pakistan (Onsite) Experience: 3&ndash;5 years Employment Type: Full-time Salary: Market Competitive + BenefitsKey Responsibilities:&middot; Develop responsive, high-performance web interfaces.&middot; Collaborate with backend engineers to integrate APIs and services.&middot; Maintain and improve existing JavaScript-based applications.&middot; Write clean, optimized, and maintainable code following best practices.&middot; Ensure the technical feasibility of UI/UX designs.&middot; Stay updated on emerging web technologies and frameworks.Requirements:&middot; 3&ndash;5 years of professional experience in JavaScript development.&middot; Proficiency in modern JS frameworks such as React, Vue.js, or Angular.&middot; Strong understanding of HTML5, CSS3, and responsive design principles.&middot; Experience with version control (Git) and CI/CD pipelines.&middot; Familiarity with Node.js or backend integration is a plus.&middot; Excellent problem-solving and debugging skills.Apply Now: Send your CV to jobs@hrconsol.comJob Type: Full-timePay: Rs150,000.00 - Rs350,000.00 per monthWork Location: In person

Software Engineer (JavaScript)

Explore 1586+ Web support engineer in Karachi this December. Find roles across top companies and apply now to boost your career.

1586 web support engineer jobs IN Karachi

Development Support Engineer - Male

Onsite Support Engineer PA L1

IT Support Engineer

IT Support Engineer

Sr. FullStack Developer ( python/Django)

Online Technical Support Engineer

Software Engineer (JavaScript)