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wellness center manager

Peergrowth

<div>
 
 The
 
 Operations Manager
 
 is responsible for orchestrating the seamless daily operations of a high-end, multidisciplinary clinic specializing in advanced dermatology, medical aesthetics, and anti-aging wellness. This role demands a unique blend of clinical oversight and luxury service management, ensuring that every patient journey reflects the clinic's commitment to "beauty from within" through science and personalized care.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Operational Excellence &amp; Floor Management
 
 
 <ul>
 <li>
 Oversee daily floor operations across all departments, including reception, nursing, and specialist consultation rooms.
 </li>
 <li>
 Manage patient flow to minimize wait times while maintaining a calm, upscale environment for premium treatments such as IV therapy and medical facials.
 </li>
 <li>
 Ensure the facility maintains the highest standards of neatness, clinical hygiene, and luxury aesthetics.
 </li>
 </ul>
 
 
 2. Staff Leadership &amp; Performance
 
 
 <ul>
 <li>
 Lead and monitor a diverse team of receptionists, therapists, and administrative staff to ensure consistent delivery of superior customer service.
 </li>
 <li>
 Maintain staff schedules, conduct performance evaluations, and implement disciplinary actions when necessary to uphold clinic rules.
 </li>
 <li>
 Foster a collaborative "family" culture among medical experts (dermatologists, nutritionists) and support teams.
 </li>
 </ul>
 
 
 3. Patient Experience &amp; Journey Optimization
 
 
 <ul>
 <li>
 Enhance the end-to-end patient journey, from the initial greeting at the front desk to post-treatment follow-up and billing.
 </li>
 <li>
 Proactively resolve patient complaints and problems to maintain the clinic's reputation for excellence and trust.
 </li>
 <li>
 Implement personalized health and wellness plans in coordination with the medical team to ensure long-term patient satisfaction.
 </li>
 </ul>
 
 
 4. Supply Chain &amp; Inventory Control
 
 
 <ul>
 <li>
 Perform periodic stock checks and manage the procurement of medical supplies, aesthetic consumables, and nutrition products.
 </li>
 <li>
 Verify medical purchases and ensure all medications and treatment materials are within their expiry dates and replaced promptly.
 </li>
 </ul>
 
 
 5. Compliance &amp; Strategic Growth
 
 
 <ul>
 <li>
 Ensure strict adherence to operational policies and UAE healthcare regulations (e.g., Dubai Health Authority standards).
 </li>
 <li>
 Assist in initiating operational changes and process improvements to drive efficiency and financial performance.
 </li>
 <li>
 Collaborate with visionary leadership to align operational strategies with the clinic's mission of empowering women through science-led wellness.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor's degree in Healthcare Management, Business Administration, or a related field.
 </li>
 <li>
 
 Experience:
 
 A minimum of 5&ndash;7 years of experience in clinic management or high-end hospitality operations within the UAE.
 </li>
 <li>
 
 Sector Knowledge:
 
 Prior experience in dermatology, medical aesthetics, or a multidisciplinary wellness center is highly preferred.
 </li>
 <li>
 
 Skills:
 
 * Strong leadership and organizational skills to manage multidisciplinary teams.
 </li>
 <li>
 Exceptional communication and conflict-resolution abilities for high-net-worth clientele.
 </li>
 <li>
 Proficiency in medical ERP systems and inventory management software.
 </li>
 </ul>
 
 
 Performance Indicators (KPIs)
 
 
 <ul>
 <li>
 
 Customer Satisfaction:
 
 High patient retention rates and positive feedback scores.
 </li>
 <li>
 
 Operational Efficiency:
 
 Minimal downtime in room usage and optimized staff scheduling.
 </li>
 <li>
 
 Stock Management:
 
 Zero stock-outs of critical medical or aesthetic consumables.
 </li>
 </ul>
</div>

Clinic Operations Manager

Solutions Leisure Group

General Manager (Spa, Salon, Wellness, Fitness & Events) We are seeking a General Manager to steward the experience across Spa, Salon, Wellness, Fitness, Corporate Wellness, and Events. You will lead with both heart and strategy to ensure seamless experiences, thriving departments, and a brand amplified at every touchpoint. You will balance commercial growth with elevated service, curating moments that are effortless, purposeful, and memorable. About Us We have created a destination that embodies blended wellbeing where beauty, movement, rest, and connection live under one roof. Our vision is to uplift every guest through thoughtful design, transformative experiences, and a community that breathes balance. We are not just a spa, salon, gym, or event space. We are a sanctuary for people who see wellness as both a ritual and a lifestyle. Your Impact <ul> <li>Oversee all operational, commercial, and experiential functions across Spa, Salon, Wellness, Fitness, Corporate Wellness, and Events.</li> <li>Integrate offerings so guests move seamlessly from a signature facial to yoga to a curated wellness event.</li> <li>Lead and inspire teams to deliver elevated service in line with our brand values: authenticity, intention, and calm confidence.</li> <li>Expand corporate wellness and B2B partnerships with creative packages and activations.</li> <li>Plan and execute events that amplify our mission: wellness workshops, community classes, and unique experiences.</li> <li>Own budgets, P&L, and performance metrics while anticipating trends, mitigating risks, and unlocking new revenue streams.</li> <li>Collaborate with marketing, design, and partnerships to maintain a cohesive brand narrative.</li> <li>Act as an ambassador of our ethos, championing wellness, style, and innovation in every decision.</li> </ul> Key Responsibilities Leadership & Culture <ul> <li>Hire, mentor, and retain department heads.</li> <li>Foster cross-department synergy and a growth-mindset culture.</li> </ul> Operations & Experience <ul> <li>Manage daily operations across all service areas.</li> <li>Ensure luxury standards, smooth flows, and client delight.</li> </ul> Wellness & Fitness Programming <ul> <li>Curate wellness journeys (yoga, pilates, movement, recovery).</li> <li>Stay ahead of industry and lifestyle trends.</li> </ul> Corporate Wellness & Events <ul> <li>Develop corporate wellness offerings, retreats, and event series.</li> <li>Manage logistics, client relationships, and ROI.</li> </ul> Commercial Growth <ul> <li>Identify and launch new revenue streams including memberships, packages, activations, and retail collaborations.</li> </ul> Brand & Marketing Integration <ul> <li>Partner with marketing to tell our story, promote experiences, and build community through campaigns.</li> </ul> Set and manage budgets, forecast revenue, and track metrics. Ensure cost controls and drive profitability. Qualifications & Experience <ul> <li>8-10 years in senior leadership roles across spa, wellness, fitness, lifestyle, or experiential hospitality.</li> <li>Proven track record managing multiple verticals such as spa, fitness, and events.</li> <li>Experience developing corporate wellness and B2B partnerships.</li> <li>Strategic, creative, and commercially minded with vision and attention to detail.</li> <li>Excellent communication, collaboration, and storytelling skills.</li> <li>Strong financial acumen with experience managing P&L, budgets, and growth targets.</li> <li>Passion for wellness, holistic health, design, and community.</li> </ul> What We Value <ul> <li>Intentional leadership with care and clarity.</li> <li>Courage to experiment, refine, and evolve.</li> <li>Humility to listen and adapt.</li> <li>A mindset of service to guests, team, and community.</li> <li>A love for the intersection of beauty, wellness, movement, and experience.</li> </ul> Working Conditions <ul> <li>Full-time role, approximately 54 hours per week depending on events and activations.</li> <li>Presence required across spa, salon, fitness, and event spaces; this is a high-visibility role.</li> </ul> Travel as needed for partnerships, activations, and corporate sites.

General Manager (Spa, Salon, Wellness, Fitness & Events)

Hilton Hotels

As a Spa Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa Manager will also be required to achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards: Operational Oversee day-to-day operations of the boutique Spa, Fitness Centre, and outdoor wellness areas to ensure seamless and elevated service delivery. Manage the Spa Booking System, ensuring accuracy of reservations, reports, and KPIs. Monitor daily and monthly business levels, adjusting as needed to meet and exceed budget targets. Maximize treatment revenue through effective yield management of the treatment schedule. Lead the creation of treatment menus, ensuring innovation, alignment with global wellness trends, and adherence to the spa s luxury concept. Arrange and attend all menu trials. Continuously introduce new and inspiring services to keep offerings fresh and aligned with Forbes Travel Guide Five-Star expectations. Collaborate with Marketing to develop promotions, wellness events, and activations, including content creation and photography. Ensure all administrative requirements are completed daily, weekly, and monthly in accordance with company standards. Oversee Fitness Centre operations, ensuring facilities, equipment, and programming are maintained to the highest standard. Manage and grow membership offerings. Supervise pool operations, ensuring guest safety, comfort, and luxury service. Stay current on competitor activity and global wellness trends to maintain a leading edge. Control inventory for spa products, minimizing waste, and ensuring ordering aligns with budget and brand standards. Inspect treatments regularly to guarantee consistency, refinement, and adherence to service protocols. Deliver Hilton Health &amp; Safety programs, ensuring compliance with local legislation and best practices, while maintaining impeccable hygiene standards throughout all spa facilities. Conduct hourly checks of all spa facilities, ensuring cleanliness, maintenance, and guest readiness at all times. People Identify training needs and conduct timely performance reviews for the spa team as per company requirements. Inspire and motivate the team to deliver services that meet business specifications and achieve sales and financial targets. Recognize and reward good performance, managing a team member recognition program in line with expectations. Recruit team members in accordance with company and statutory requirements. Address low performance through discussions and where necessary, pursue formal disciplinary proceedings in line with HR policies. Ensure all vacation planning is completed, updated, and in line with business requirements. Facilitate succession planning of team members by setting key performance indicators, maintaining training calendars, overseeing appraisals, and providing regular feedback and coaching. Financial Manage the spa s departmental budget and P&amp;L, including forecasts and accruals. Monitor product costs, inventory levels, and implement cost-control measures without compromising quality. Partner with Procurement to source premium, cost-effective products that reflect the spa s luxury positioning. Commercial Develop innovative wellness experiences and packages that resonate with guest needs and elevate the hotel s wellness offering. Collaborate with Marketing to promote spa services, seasonal promotions, and curated wellness events. Regularly monitor wellness and luxury lifestyle trends, adapting services to ensure continued relevance and desirability.

Spa Manager

Soul Senses Spa & Wellness

Job Summary:We are seeking a dynamic and results-driven Front Desk Manager to oversee daily operations of our spa facility, while also being responsible for meeting sales and revenue targets. The ideal candidate will have a passion for wellness, strong leadership skills, and a proven ability to drive sales performance. The Spa Manager will ensure the highest standards of service, guest satisfaction, and operational efficiency. Key Responsibilities: <ol type="1"><li>Operational Management</li></ol><ul><li>Oversee all aspects of spa operations, including staff scheduling, inventory, hygiene, and customer service.</li><li>Ensure smooth daily operations of all spa services including massage, skincare, salon, and wellness treatments.</li><li>Implement and maintain standard operating procedures and policies.</li></ul>2. Sales & Revenue Generation<ul><li>Develop and implement strategies to achieve monthly and annual sales targets for spa treatments, retail products, and membership packages.</li><li>Track and analyze sales performance .</li><li>Upsell services and retail products and train team members on effective sales techniques.</li><li>Launch promotions, seasonal offers, and loyalty programs to increase revenue and client retention.</li></ul>3. Team Leadership<ul><li>Recruit, train, and supervise spa staff including therapists, receptionists, and support personnel.</li><li>Conduct regular staff meetings, performance reviews, and incentive programs based on sales targets.</li><li>Motivate and coach the team to deliver exceptional service and exceed sales goals.</li></ul>4. Customer Service<ul><li>Handle guest concerns and feedback professionally to ensure high satisfaction.</li><li>Maintain a strong presence on the spa floor to interact with guests and oversee service quality.</li></ul>5. Budget & Inventory Management<ul><li>Manage the spa budget, control costs, and ensure profitability.</li><li>Oversee inventory and ordering of supplies and retail products.</li></ul>

Front Desk Manager

Blaura Wellness and Fitness Center LLC

Position OverviewBlaura is seeking a highly capable Operations &amp; Procurement Manager to oversee end-to-end daily operations and procurement functions across our wellness center, caf&eacute;, kitchen, events, and lifestyle offerings.This hybrid role is critical to ensuring seamless service delivery, cost control, vendor excellence, inventory accuracy, and exceptional guest experience. The ideal candidate brings strong hospitality operations leadership along with hands-on procurement expertise, particularly within caf&eacute;s, restaurants, wellness centers, or multi-department lifestyle businesses.This person will act as a key decision-maker, front-facing leader, and backend controller, ensuring that Blaura&rsquo;s standards, systems, and service culture are consistently upheld.Note: Female candidates onlyKey Responsibilities1. Operations Management &amp; Guest Experience<ul><li>Oversee and coordinate daily operations across all departments:</li></ul>Spa, Salon, Fitness &amp; Mindfulness Studios, Kids&rsquo; Zone, Caf&eacute;, Boutique, Events, and Front of House.<ul><li>Act as the front face of the center, welcoming clients, handling feedback, and resolving concerns with professionalism and warmth.</li><li>Supervise and guide department heads to ensure alignment in service quality, SOP adherence, and team discipline.</li><li>Ensure facility readiness, cleanliness, safety, and maintenance standards at all times.</li><li>Lead weekly operations meetings and maintain clear communication between teams and management.</li><li>Handle escalations, service challenges, and client issues calmly and discreetly.</li><li>Represent Blaura during client walkthroughs, events, audits, and inspections.</li></ul>2. Procurement &amp; Vendor Management<ul><li>Manage end-to-end procurement for food ingredients, beverages, caf&eacute; supplies, consumables, shampoos, cleaning products, wellness items, and event-related materials.</li><li>Identify, onboard, and manage reliable vendors while negotiating pricing, credit terms, and delivery schedules.</li><li>Maintain strong supplier relationships and stay informed on market trends and alternative sourcing.</li><li>Coordinate procurement planning aligned with operational needs, events, and promotions.</li></ul>3. Inventory, Ordering &amp; Cost Control<ul><li>Handle daily ordering based on consumption, par levels, and event requirements.</li><li>Oversee receiving, quality checks, and GRN (Goods Received Note) processes.</li><li>Monitor inventory levels to prevent shortages, overstocking, and wastage.</li><li>Prepare and maintain recipe costing and menu costing in coordination with kitchen and caf&eacute; teams.</li><li>Track and control food cost, beverage cost, and consumables cost against budgets.</li><li>Identify cost-saving opportunities without compromising quality or brand standards.</li></ul>4. Systems, SOPs &amp; Reporting<ul><li>Develop, implement, and maintain Standard Operating Procedures (SOPs) across all departments.</li><li>Manage procurement, inventory, vendors, GRNs, and operations data using ERP systems (Odoo preferred).</li><li>Track KPIs, service performance, consumption, and costs.</li><li>Prepare regular operational and procurement reports for management review.</li><li>Ensure documentation is accurate, compliant, and audit-ready.</li></ul>5. Cross-Functional Coordination &amp; HR Support<ul><li>Act as the communication bridge between frontline teams and upper management.</li><li>Coordinate closely with Accounts, HR, Marketing, and Management to ensure aligned operations.</li><li>Support HR in onboarding, training, and internal discipline to reinforce Blaura&rsquo;s service culture.</li><li>Ensure compliance with food safety, hygiene, procurement policies, and UAE regulations.</li></ul>Requirements &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Hospitality, Operations Management, or related field.</li><li>5&ndash;8+ years of combined experience in:</li><li>Operations Management (wellness, hospitality, lifestyle, or multi-department environments)</li><li>Procurement / Purchase Management (restaurant, caf&eacute;, catering, or food business)</li><li>Strong hands-on experience in:</li><li>Daily ordering, receiving, GRN, and inventory control</li><li>Vendor sourcing and negotiation</li><li>Recipe and menu costing</li><li>Proven ability to manage multiple departments and teams simultaneously.</li><li>Proficiency in ERP &amp; POS systems (Odoo experience is a strong advantage).</li><li>Excellent leadership, organizational, and problem-solving skills.</li><li>Highly presentable, calm under pressure, and confident in client-facing roles.</li><li>Fluent in English; additional languages are an advantage.</li><li>Immediate availability preferred.</li></ul>Job Type: Full-time

Operations & Procurement Manager

Beijing Well-being Acupuncture Therapy Center

Industry: Salon / Wellness / Physiotherapy Centre Location: UAEJob Type: Full-Time Hiring: ImmediateJob DescriptionWe are currently seeking a well-mannered and professional Receptionist to join our Wellness Centre (Branches in Dubai and Abu Dabhi). The ideal candidate should have excellent communication skills and prior experience in a salon or wellness environment.Language Requirements<ul><li>Fluent English (mandatory)</li><li>Chinese and Arabic are a strong plus</li><li>Chinese-speaking candidates are encouraged to apply</li></ul>Key Responsibilities (including but not limited to):<ul><li>Answering phone calls and scheduling client appointments</li><li>Greeting, welcoming, and assisting clients professionally</li><li>Generating client invoices through the system and collecting payments</li><li>Data entry of patients and clients into the system</li><li>Maintaining a clean, safe, and organized reception area</li><li>Supporting the team and contributing to overall operational efficiency</li></ul>Requirements<ul><li>Previous experience in a salon, spa, wellness, or physiotherapy center</li><li>Good communication and customer service skills</li><li>Professional appearance and positive attitude</li><li>Ability to work independently and as part of a team</li></ul>Salary &amp; Benefits<ul><li>Salary: AED 2,000 &ndash; 3,000 per month (based on experience &amp; language skills)</li><li>Accommodation provided if required</li><li>Supportive working environment</li></ul>Immediate hiring &ndash; candidates available to join right away are preferred. Interested candidates are invited to apply through Indeed.Job Types: Full-time, PermanentPay: AED2,000.00 - AED3,000.00 per month

Front Desk Receptionist

DOCTORS WALK DENTAL CLINIC

Job Summary:We are looking for a skilled and professional Hijama Therapist to join our wellness team. The ideal candidate will have experience in performing cupping (Hijama) therapy and a strong understanding of holistic health practices. You will be responsible for providing safe, hygienic, and effective therapy sessions to clients while maintaining a calm, caring, and professional environment.Key Responsibilities:<ul><li>Perform dry, wet, and massage cupping therapy according to client needs.</li><li>Conduct client consultations to assess health conditions and treatment suitability.</li><li>Maintain a clean and sterile workspace following hygiene and safety standards.</li><li>Prepare and use cupping tools and equipment correctly.</li><li>Educate clients about post-treatment care and wellness advice.</li><li>Keep accurate client records and manage appointment schedules.</li><li>Promote relaxation and well-being through excellent customer service.</li></ul>Requirements:<ul><li>Certified Hijama Therapist with valid DHA License.</li><li>Knowledge of anatomy, detoxification, and cupping techniques.</li><li>Strong interpersonal and communication skills.</li><li>Professional, calm, and respectful demeanor.</li><li>Previous experience in a wellness center, spa, or clinic (preferred).</li><li>Commitment to client safety, confidentiality, and satisfaction.</li></ul>Benefits:<ul><li>Competitive salary and commission options.</li><li>Supportive and positive working environment.</li><li>Opportunities for professional development</li></ul>Job Type: Part-time

Hijama Therapist

Explore 2153+ Wellness center manager in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.