operations manager

hr manager

hr officer

planning manager

warehouse manager

workforce manager

Client of Anzaa Consultants

<div> Overview </div>
<div>
Our client is a UAE-based workforce solutions provider specializing in on-demand labor supply for sectors like construction, hospitality, facility management, oil &amp; gas, logistics, and manufacturing. The company focuses on delivering skilled and semi-skilled manpower to meet client project requirements efficiently and in compliance with UAE labor laws.
 The Operations Manager oversees the end-to-end staffing operations, ensuring timely deployment of workforce, compliance with client requirements, and efficient management of resources. The role focuses on aligning manpower supply with client contracts, driving operational excellence, and maintaining strong client relationships.
 Key Responsibilities: 
<ul>
<li>Manage the full staffing cycle including mobilization, deployment, attendance monitoring and demobilization.</li>
<li>Ensure manpower is supplied as per client contracts and project requirements.</li>
<li>Liaise with recruitment, HR, and camp management teams to ensure adequate workforce availability.</li>
<li>Monitor and control absenteeism, turnover, and workforce productivity at client sites. Coordinate with clients to understand workforce needs, resolve operational issues, and ensure service satisfaction.</li>
<li>Ensure all staffing operations comply with legal, contractual, and company standards. Oversee timesheet management, billing inputs, and payroll coordination for contract staff. </li>
<li>Prepare regular operational reports including manpower deployment status, performance metrics, and contract utilization. </li>
<li>Implement process improvements to enhance workforce efficiency and client satisfaction. </li>
<li>Lead and mentor site supervisors, foremen, and operations staff to achieve operational targets. </li>
<li>Any other tasks can be assigned from time to time Key Competencies: </li>
<li>Workforce planning &amp; deployment</li>
<li>Client relationship management</li>
<li>Problem-solving &amp; decision-making.</li>
<li>Team leadership &amp; supervision</li>
<li>Operational efficiency &amp; compliance.</li>
</ul>
</div>
<div> Must Have </div>
<div>
<ul>
<li>Bachelor s degree in business administration, Human Resources, or related field. </li>
<li>5+ years experience in operations management within manpower supply/contract staffing.</li>
<li>Strong knowledge of labor laws, staffing compliance, and client contract management.</li>
<li> Excellent leadership, planning, and organizational skills.</li>
<li>Effective communication and negotiation abilities.</li>
<li>Proficiency in MS Office Suite and workforce management systems.</li>
<li>Ability to work under pressure and manage multiple client requirements simultaneously.</li>
<li> Valid UAE driving license is mandatory.</li>
</ul>
</div>

Operations Manager

ULTIMATE HUMAN RESOURCES SOLUTIONS LLC

<ul><li>Monitor real-time agent activity and queue performance, identifying and addressing immediate issues impacting service levels.</li><li>Analyze intraday trends and forecast deviations from planned staffing levels, proactively recommending adjustments to meet service goals.</li><li>Generate and distribute real-time and historical performance reports, providing actionable insights for operational improvements.</li><li>Manage and optimize agent schedules, including real-time adherence monitoring and break/lunch management to ensure efficiency.</li><li>Collaborate with workforce management and operations teams to optimize staffing and improve overall contact center performance.</li><li>Identify and escalate critical issues, such as system outages or significant performance drops, to appropriate stakeholders.</li><li>Conduct root cause analysis of performance issues, proposing and implementing solutions to prevent recurrence.</li><li>Utilize workforce management tools to manage real-time staffing needs, including call routing, queue management, and agent skill assignments.</li></ul>

Real Time Analyst

Majid Al Futtaim

<div>
 
 
 Role Purpose
 
 
 
 
 
 
 The
 
 People &amp; Organization Manager
 
 is responsible for leading and supporting all people-related activities across a large frontline workforce within supermarket operations. This role ensures effective workforce planning, strong employee engagement, manager capability development, and consistent execution of core P&amp;O processes. Acting as a strategic partner to Operations, the People &amp; Organization Manager provides hands-on guidance across multiple stores while fostering a positive, compliant, and high-performance workplace culture.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Ensure stores are appropriately staffed through effective workforce planning and close coordination with recruitment teams.
 </li>
 <li>
 Monitor frontline performance and support store leaders with regular reviews, performance discussions, and corrective interventions.
 </li>
 <li>
 Manage employee relations cases including grievances, investigations, and disciplinary actions in alignment with company policies.
 </li>
 <li>
 Oversee onboarding and ensure consistent delivery of frontline training and development programs.
 </li>
 <li>
 Lead initiatives that enhance employee morale, engagement, and retention across all store locations.
 </li>
 <li>
 Coach and develop store managers and supervisors to strengthen their leadership and people management capabilities.
 </li>
 <li>
 Review attendance, absenteeism, and timekeeping trends and work with store leadership to address key issues.
 </li>
 <li>
 Ensure consistent implementation of core P&amp;O processes such as performance reviews, probation assessments, talent identification, and performance improvement plans.
 </li>
 <li>
 Support the rollout of organizational and operational changes, including new structures, archetypes, or process updates.
 </li>
 <li>
 Promote a safe, respectful, and inclusive working environment aligned with company values and policies.
 </li>
 <li>
 Drive the implementation and follow-up of frontline development programs to build capability and support career progression.
 </li>
 <li>
 Serve as a culture ambassador, role modeling and reinforcing MAF&rsquo;s purpose, values, and ways of working across all stores.
 </li>
 </ul>
 
 
</div>

Human Resources Manager | Emirati Talent

Azizi Developments

<div>
 
 
 Key Responsibilities:
 
 
 
 
 1. Resource Planning and Allocation
 
 
 <ul>
 <li>
 Develop and implement resource management plans based on production schedules and capacity requirements.
 </li>
 <li>
 Ensure optimal utilization of manpower, machinery, and materials across all manufacturing units.
 </li>
 <li>
 Forecast resource needs and proactively address potential shortages or bottlenecks.
 </li>
 </ul>
 
 
 2. Workforce Management
 
 
 <ul>
 <li>
 Coordinate with HR for workforce planning, recruitment, and deployment based on production demands.
 </li>
 <li>
 Track attendance, shift schedules, and productivity of plant personnel.
 </li>
 <li>
 Identify training and skill enhancement needs to improve workforce efficiency.
 </li>
 </ul>
 
 
 3. Material and Equipment Coordination
 
 
 <ul>
 <li>
 Monitor availability and usage of raw materials, consumables, and spare parts.
 </li>
 <li>
 Coordinate with procurement and inventory teams to maintain adequate stock levels.
 </li>
 <li>
 Ensure machinery and equipment are effectively scheduled and maintained to minimize downtime.
 </li>
 </ul>
 
 
 4. Performance Monitoring and Reporting
 
 
 <ul>
 <li>
 Analyze resource utilization data and provide periodic reports to management.
 </li>
 <li>
 Identify areas for cost reduction and efficiency improvement.
 </li>
 <li>
 Support implementation of KPIs for manpower and production efficiency.
 </li>
 </ul>
 
 
 5. Compliance and Safety
 
 
 <ul>
 <li>
 Ensure all resource management activities comply with company policies, quality standards, and safety regulations.
 </li>
 <li>
 Promote a culture of safety, accountability, and continuous improvement among staff.
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Skills:
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s Degree in Industrial Engineering, Manufacturing, Business Administration, or related field.
 </li>
 <li>
 
 Experience:
 
 Minimum 5&ndash;8 years of experience in Human Resources with manufacturing industries experience. Engaged in resource planning or operations management within the manufacturing sector.
 </li>
 </ul>
 
 
</div>

Resource Manager - Manufacturing

ALNAJMA ALFAREEDA INT. BUILDING MAINTENANCE LLC

<ul><li>Handle recruitment, onboarding, and workforce management.</li><li>Manage payroll, attendance, and employee benefits.</li><li>Ensure labor law compliance (ESI, PF) and maintain records.</li><li>Address employee grievances and foster a positive work environment.</li><li>Organize training sessions and performance evaluations.</li><li>Coordinate with vendors for outsourced staff.</li><li>Ensure workplace safety and compliance with health regulations.</li></ul>

HR Executive

Tawseel orders delivery services

About UsWe are part of Altruist Technologies, a global group with over 22,000 employees across 20+ countries. Our businesses in the UAE span across Last Mile Delivery, Marketing, Technology and Retail.This role is for our Last Mile Delivery business (Tawseel Delivery Services) at Sharjah, where the role will involve managing a large team of delivery riders (blue collar workforce), along with operations and support staff.Role SummaryAs the role involves working with Last mile delivery riders and blue collared staff, weare looking for a hands on person who has managed operations in industries such as logistics, manufacturing, delivery services, or similar blue collar heavy environments.The right candidate should be confident, calm and composed under pressure and should be having the attitude to take quick decisions to solve issues at the earliest with minimal supervision. This is a fast paced and high pressure role that requires strong execution skills and people management experience.Key Responsibilities<ul><li>&#8288; &#8288;Manage full HR and admin functions for our Last Mile Delivery business in Sharjah.</li><li>&#8288; &#8288;Lead a team of 6+ (HR executives, recruiters, PRO, admin staff).</li><li>&#8288; &#8288;Handle recruitment and onboarding for blue collar staff (primarily delivery riders).</li><li>&#8288; &#8288;Oversee payroll, attendance, leaves, and employee relations.</li><li>&#8288; &#8288;Ensure compliance with UAE labour laws, visa processes, and documentation.</li><li>&#8288; &#8288;Manage general administration including office and staff accommodation.</li><li>&#8288; &#8288;Support HR needs for other group businesses with limited day-to-day involvement.</li><li>&#8288; &#8288;Report directly to the Regional CEO and take full ownership of the HR function.</li></ul>Requirements<ul><li>&#8288; &#8288;Minimum 8 to 10 years of Operations experience, with at least 5 years in companies that manage large blue collar teams (e.g. logistics, last mile delivery, transportation)</li><li>&#8288; &#8288;Capablities in blue collar workforce management.</li><li>&#8288; &#8288;Hands on experience in high volume hiring and employee lifecycle processes.</li><li>&#8288; &#8288;Ability to work independently and handle pressure in a fast paced setup.</li><li>&#8288; &#8288;Excellent communication and organisational skills.</li><li>&#8288; &#8288;Must be fluent in English and Hindi, essential to manage blue collar workforce.</li><li>&#8288; &#8288;Familiar with HR systems and reporting tools.</li></ul>Work Culture &amp; Expectations<ul><li>&#8288; &#8288;6 day working week.</li><li>&#8288; &#8288;Must be comfortable in a dynamic, high demand environment with shifting priorities.</li><li>&#8288; &#8288;Open to working beyond hours when required to manage operational urgencies.</li><li>&#8288; &#8288;Team oriented, solution focused, and reliable under pressure.</li></ul>Job Type: Full-timePay: AED6,000.00 - AED8,000.00 per monthApplication Question(s):<ul><li>Can you join immediately?</li><li>Have you reviewed and understood the job description and the compensation offered for this role?</li></ul>Experience:<ul><li>HR &amp; Team leading: 8 years (Required)</li></ul>Language:<ul><li>Hindi (Required)</li></ul>License/Certification:<ul><li>UAE driving License (Required)</li></ul>

HR Manager

FedEx

<div>Customer Support; Quality Assurance &amp; Support; Workforce Management; Oversee All Representative Activities (Including Coaching &amp; Monitoring with Support of QA Team); All front/ back line CC processes/ all dedicated account desk/ sales solutions support processes; Oversee All Representative Activities (Including Coaching, Calibration, &amp; Monitoring With Support of QA Team) 
To effectively manage assigned resources, departments and/or locations, ensuring that department or operational goals are achieved and processes and procedures are completed promptly and consistently. Ensures that all activities are in line with company goals and regulatory requirements. Responsibilities may be within a country, across countries or regions.
Note- Arabic speaking &amp; writing mandatory. 
 
Grade: 12
For external; position opened only for UAE Nationals. 
Interpersonal Skills;Written &amp; Verbal Communication Skills;Planning &amp; Organizing Skills;Presentation Skills;Leadership Skills 
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.<h2 class="jobSectionHeader">
Our Company</h2>
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World&rsquo;s Most Admired Companies by &quot;Fortune&quot; magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.<h2 class="jobSectionHeader">
Our Philosophy</h2>
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.<h2 class="jobSectionHeader">
Our Culture</h2>
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970&rsquo;s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today&rsquo;s global marketplace.</div>

Manager Customer Experience

Explore 4279+ Workforce manager in Dubai this November. Find roles across top companies and apply now to boost your career.