Support in managing employee onboarding and offboarding processes by preparing documents, scheduling orientation sessions, and maintaining employee files
Maintain and update employee records in the HR systems (HRMS), other platforms and physical files, ensuring data accuracy and confidentiality
Respond to HR queries from employees related to attendance, leaves, insurance, and policies, and escalate complex issues to the Manager
Assist in processing payroll inputs, including attendance, leaves, final settlements, LFA, and other payroll related data
Assist in preparing contracts, offer letters, employment confirmations, and renewal documentation for employees and support staff
Coordinate with 3rd-party vendors (e.g., EOBI, health & life insurance, banks, recruitment agencies etc.) for documentation and follow-ups
Maintain and update attendance and leave records, and act as the first point of contact for attendance-related queries
Support the health and life insurance process, including employee additions/deletions, documentation, and query resolution
Assist in collecting data and preparing reports for monthly HR dashboards, turnover analysis, leave analysis and others as assigned by manager
Help in organizing and maintaining HR communication materials such as the employee handbook, policy updates, and organizational charts
Support the team during audits by gathering required documentation and coordinating with internal departments
Provide administrative assistance in conducting exit interviews, collecting feedback, and sharing observations with the HR Manager
Perform day-to-day administrative HR tasks, such as updating records, filing, coordinating schedules, and following up on assigned tasks
Assist in implementing employee engagement activities and internal communication strategies as guided by the Manager
Maintains compliance with federal, state, and local employment laws and regulations, and recommends best practices; reviews policies and practices to maintain compliance
Any other task assigned by the Manager People Services
Requirements
Bachelor's degree in HR, Business Administration, or related field
2-3 years of experience in HR operations or administrative support
Good communication skills and a service-oriented attitude
Proficiency in MS Office (especially Excel and Word)
Experience with HRMS is a plus
Strong attention to detail, organization, and ability to handle confidential information
Willingness to learn and grow within the HR domain
Knowledge of local employment law, EOBI, and Social Security will be a plus
Experience working on HR Analytics, dashboards, and HR metrics will be a plus.