account director (secondment) - corporate communications

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account director (secondment) - corporate communications Jobs in Abu Dhabi

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account director secondment corporate communications

Burson Global

<div><div><div><h3 class="jobSectionHeader"><b>Who we are:</b></h3>
<p>Burson, part of WPP, is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation.</p>
<p>WPP (LSE/NYSE: WPP) is the trusted growth partner for the world&rsquo;s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company &ndash; powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com</p>
<p>For more information visit bursonglobal.com and follow us on LinkedIn and Instagram.</p>
</div><h3 class="jobSectionHeader"><b>More about the role:</b></h3>
<p>This Account Director role is pivotal in leading corporate communications for a high-profile purpose-led client. The successful candidate will own and coordinate workstreams across campaigns, stakeholder engagement, events, strategic communications and PR, providing senior project oversight and trusted advisory counsel. Working closely with the client and in-agency teams, this role focuses on regional media delivery while ensuring alignment with the client's wider international programme. Strong client handling, sound judgement and high emotional intelligence are essential to navigating a complex stakeholder landscape.</p>
<h3 class="jobSectionHeader"><b>What you'll do:</b></h3>
<p></p><ul><li>Own and coordinate multiple communications workstreams, ensuring quality, consistency and timely delivery across campaigns, events and PR.</li>
<li>Provide senior project management and oversight, keeping teams, partner agencies and client stakeholders aligned on priorities, milestones and outputs.</li>
<li>Lead the planning and execution of regional media strategies and integrated campaigns</li>
<li>Draft and quality-control written content including strategic narratives, briefing documents, messaging frameworks, press materials and executive communications.</li>
<li>Act as a senior day-to-day client lead, offering strategic counsel and confidently navigating sensitive topics with diplomacy.</li>
<li>Plan and oversee stakeholder engagement programmes and client events, ensuring objectives, audiences and outcomes are clearly defined and delivered.</li>
<li>Advise the client on reputation, issues and opportunities within the sustainability landscape, bringing sector insight and a sharp point of view.</li>
<li>Build and lead high-performing account teams, coaching junior colleagues and fostering strong collaboration across internal specialists and external partners.</li>
</ul><p></p><h3 class="jobSectionHeader"><b>Experience that contributes to success:</b></h3>
<ul><li>Significant agency or in-house experience in corporate communications, with a strong track record across campaigns, PR, stakeholder engagement and strategic comms.</li>
<li>Demonstrable expertise in purpose-led communications, with the confidence to advise senior clients on complex and nuanced topics.</li>
<li>Proven senior project management skills, with the ability to own workstreams end-to-end and coordinate across multiple agencies and markets.</li>
<li>Strong writer and editor, able to produce and elevate strategic content in both Arabic &amp; English for varied audiences and channels.</li>
<li>Excellent client handling skills, with high emotional intelligence and the judgement to navigate sensitive conversations and competing priorities.</li>
<li>Experience leading regional media programmes and collaborating with international counterparts to ensure joined-up delivery.</li>
<li>Skilled at planning and delivering events and stakeholder engagement activity that drive measurable reputational impact.
<br>
</li><li>Bilingual Arabic and English capabilities strongly preferred</li>
</ul><p><b>#LI-RE1</b></p>
<div><h3 class="jobSectionHeader"><b>You belong at Burson:</b></h3>
<p>Our vision is for Burson to be the leading &lsquo;academy company&rsquo; for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today&rsquo;s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success.</p>
<p>At Burson, we&rsquo;re an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That&rsquo;s why it&rsquo;s imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can&rsquo;t do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view&mdash;your talent&mdash;is what makes you a #BursonPerson, and it&rsquo;s how we deliver exceptional results for our clients, together.</p>
<p>We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we&rsquo;ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.</p>
<p> this will send any information you add below to Burson. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.</p></div></div></div>

Account Director (Secondment) - Corporate Communications

Emirates Palace Mandarin Oriental

<div><div><div><p>Director of Marketing &amp; Communications</p>
 <div></div><div><div><ul><li>545328
</li> </ul></div><div></div><div><ul><li>Commercial &amp; Brand/Marketing
</li> </ul></div><div></div><div><ul><li>Full time
</li></ul></div><div></div><div><ul><li><div>Emirates Palace Mandarin Oriental, Abu Dhabi
</div></li> </ul></div></div><div></div><div><div><div>Add To Favourites
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</div><div><p>Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Director of Marketing &amp; Communications to join our Marketing team.</p>
<p>
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p>
<p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p>
<p>
Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.</p>
<p><b>
About the job</b></p>
<p>
Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Marketing Department, the Director of Marketing &amp; Communications is responsible for strategically planning, developing, implementing, and budgeting the Hotel's annual marketing and communications initiatives. The role oversees all aspects of the marketing and communications plan, including media relations, digital marketing, consumer relationship management, social media, advertising, brand identity and governance, as well as all other marketing activities for the Hotel, to ensure fully integrated campaigns are launched in alignment with the Hotel&rsquo;s commercial objectives. The Director of Marketing &amp; Communications reports to the Director of Commercial Strategy.</p>
<p><b>
As</b><b> Director of Marketing &amp; Communications, you will be responsible for the following duties:</b></p>
<ul>
<li><b>Strategic Oversight</b>: Formulate and implement comprehensive marketing and communication strategies to elevate the brand and drive business growth.</li>
<li><b>Team Leadership</b>: Lead and mentor a team of marketing and communications professionals, ensuring alignment with strategic goals.</li>
<li><b>Budget Management</b>: Oversee the marketing budget, ensuring efficient resource allocation and measuring the ROI of initiatives.</li>
<li><b>Partnership Development</b>: Cultivate relationships with media, influencers, and industry partners to boost brand visibility and reputation.</li>
<li><b>Customer Insight</b>: Leverage market research and guest data to refine marketing strategies and enhance engagement.</li>
<li><b>Crisis Management:</b> Expertly handle public relations challenges, safeguarding the brand&rsquo;s reputation and addressing negative perceptions.</li>
</ul>
<p><b> As</b><b> Director of Marketing &amp; Communications, we expect from you:</b></p>
<ul>
<li><b>Seasoned Professional</b><b>:</b> 7-10 years of progressive Marketing &amp; Communications leadership experience at the unit or cluster level with first tier luxury hotel groups.</li>
<li><b>Proven Achievements</b><b>:</b> Demonstrated success in crafting and executing high-impact marketing campaigns and elevating brand prestige in the luxury market.</li>
<li><b>Educational Qualifications</b><b>:</b> An advanced degree in Marketing, Communications, Business Administration, or related fields is advantageous, as are specialized certifications in luxury brand management or digital marketing.</li>
</ul>
<p><b>Key Competencies and Expertise</b></p>
<ul>
<li><b>Luxury Market Insight</b><b>:</b> In-depth knowledge of the ultra-luxury market, including trends, customer behavior, and competitive dynamics.</li>
<li><b>Strategic Vision</b><b>:</b> Expertise in developing and executing sophisticated marketing strategies that align with the business&rsquo;s luxury brand identity and business objectives.</li>
<li><b>Creative Leadership</b><b>:</b> Skilled in guiding the creation of high-end content and campaigns that captivate an affluent audience.</li>
<li><b>Brand Stewardship</b><b>:</b> Proficient in managing and enhancing the hotel's brand image, ensuring consistency across all communication channels.</li>
<li><b>Digital Savvy</b><b>:</b> Strong understanding of digital marketing, social media, CRM systems, and data analytics.</li>
<li><b>Business Acumen</b><b>:</b> Proficient in overseeing various operational aspects within a multifaceted resort complex.</li>
</ul>
<p><b>Personal Attributes</b></p>
<ul>
<li><b>Sophisticated Communication</b><b>:</b> Maintain an elegant and refined manner in all verbal and written communication reflective of the brand and appealing to all luxury brand stakeholders.</li>
<li><b>Innovative Approach</b><b>:</b> With a forward-thinking mindset, stay ahead of industry trends and embrace new strategies to distinguish the resort in a competitive market.</li>
<li><b>Cultural Sensitivity</b><b>:</b> Exhibit awareness and respect for diverse cultural nuances, crucial for an international clientele and team.</li>
</ul>
<p><b> </b><b>Our commitment to you
</b></p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
<p><b>We&rsquo;re Fans. Are you?</b></p></div></div></div></div>

Director of Marketing & Communications

Mandarin Oriental Hotel Group

<div><p>Emirates Palace Mandarin Oriental, Abu Dhabi is looking for Director of Commercial Strategy to join our Sales and Marketing team.</p>
<p>
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p>
<p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p>
<p>
Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.</p>
<p><b>
About the job</b></p>
<p>
Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Sales and Marketing Department, the Director of Commercial Strategy in charge of reaching the targeted goals as defined in the Marketing plan. Responsible for orienting and following up to materialize the budgeted revenues of respective segments through existing clientele and key prospects. This position focuses on hotel's national and international key accounts. The Director of Commercial Strategy reports to the General Manager.</p>
<p><b>
As Director of Commercial Strategy, you will be responsible for the following duties:</b></p>
<ul>
<li><b>The hotel achieves </b>it's Financial Objectives.</li>
<li><b>The Sales team</b> that the person is responsible for achieves their revenue objectives.</li>
<li><b>The person achieves</b> their personal objectives.</li>
<li><b>Marketing activities</b> are created, planed, coordinated and implemented.</li>
</ul>
<p><b> As</b><b> Director of Commercial Strategy</b><b>, </b>fulfils their role as a Talent Development Ambassador when<b>:</b></p>
<ul>
<li>They actively support and implement Talent Development initiatives as a part of their daily activities.</li>
<li>They identify Training talents in their department and throughout the hotel as per below definition and actively support their career development.</li>
<li>They support and initiate transfer, cross exposure and task force assignments for their team.</li>
<li>They recruit and select potential talent according to current and future department, hotel and Mandarin Oriental&rsquo;s needs including conducting interviews for positions in their department.</li>
</ul>
<p><b>Key Competencies and Expertise :
</b></p><p><b>1.Sales:</b></p>
<ul>
<li>Supervises preparations and definition of the marketing plan and manual for the department and participates in setting up the marketing policies, procedures and objectives.</li>
<li>Determines the corporate/travel trade marketing and sales strategy related to pricing and promoting to meet the objectives outlined in the marketing plan.</li>
<li>Handles budgets for miscellaneous sales activities and promotions.</li>
<li>Follows the sales and marketing results (accounts&rsquo; room night productivity, revenue, etc.) and proposes corrective actions if needed.</li>
<li>Maintains and maximizes the utilization of all automated sales and reservations systems involved with group business.</li>
<li>Supervises the existence of an efficient follow-up on all leads to maintain a good relationship and generates group/individual leads for the hotel.</li>
<li>Maintains permanent files for all corporate, group and travel trade accounts with strong room/night potential.</li>
<li>Maintains and improves the efficiency of reservation centers, to ensure that information in reservation system&rsquo;s database is updated. Coordinates such insertions to be realized correctly with reservations manager.</li>
<li>Through various tools (e.g. media, social events, gatherings with competition etc.), explores economical data, new developments in certain companies&rsquo; structures, new assignments, industrial complexes, new business centers, new projects which all could be of interest and benefit of the hotel and distributes this information to relevant staff.</li>
<li>Keeps close follow up on developments of the competitor hotels (occupancy, structural alterations, renovation, special campaigns, rate promotions, marketing efforts, theme events etc.). Also explores and compares corporate traffic amongst the competition.</li>
<li>Proposes ideas for promotional materials to be distributed during sales calls, international trade shows and for other promotional activities.</li>
<li>Supervises (and handles when necessary) the group and individual reservation requests. Follows-up the progress of the booked business</li>
<li>Sets up the corporate rates for local / international companies / travel trade accounts as well as other commercial accounts.</li>
<li>Collaborates with all local and overseas customers, make personal calls to accounts and traces potential customers.</li>
<li>Supervises the existence of an efficient customer database system (OPERA), which will be capable of identifying to report sales calls and other sales activities and maintains a vigorous updating exercise in certain periods of time.</li>
<li>Updates customers with the latest development of the hotel and informs hotel management of all changes in the customer profile.</li>
<li>Proposes and coordinates the promotional activities undertaken by sales department and / or F&amp;B.</li>
<li>Supervises the coordination with the other department heads to ensure quality of guest / group satisfaction</li>
<li>Projects and prepares the participation procedure for domestic or international trade shows, fairs, exhibitions, workshops, Road shows, sales blitzes etc. and participates in such professional business-related events.</li>
<li>Supervises the quotations of group and travel agency rates as well as international corporate rates offered for multinational companies (directly or through travel consortia&rsquo;s). Makes sure that the respective Mandarin Oriental regional sales offices are informed of such quotations.</li>
<li>Determines overall marketing campaign ROI. Monitors and reviews the response rates in order to improve and take corrective measures (where applicable).</li>
<li>Responsible for developing hotel Marketing budget and maintain budget control.</li>
</ul>
<p><b>2.Marketing:</b></p>
<ul>
<li>To develop, plan, implement, monitor and evaluate all marketing activities including, strategies, advertising, public relations, revenue and reservations budgeting, Marketing Plan and printed collaterals and international trade fairs.</li>
<li>To position Emirates Palace Mandarin Oriental as the premier luxury hotel in the region as one of the most luxurious hotels in the world.</li>
<li>To ensure that guest room and other revenue area marketing activities and all bookings are focused to yield maximum revenue.</li>
<li>To be responsible for positively impacting all hotel revenue generating areas through marketing activities.</li>
<li>Identify sources of business available to the hotel and to establish priority marketing opportunities in the solicitation of that business.</li>
<li>Understand the different needs of market segments and implement strategies/programs as appropriate to maximize profitability.</li>
<li>Analyse the hotel's capabilities; and to identify the advertising and public relations programs necessary to attract complimentary sources of business.</li>
<li>Develop and implement the Annual Marketing Plan.</li>
<li>To keep abreast of market trends and respond as needed.</li>
<li>Develop marketing programs consistent with Mandarin Oriental Hotels&rsquo; style and image.</li>
<li>Initiate and supervise the installation of all marketing office procedures and ensure hotel is in compliance with all Mandarin Oriental Hotels Marketing Standards.</li>
<li>Prepare, monitor and control the annual advertising and business promotion budget.</li>
</ul>
<p><b>3.Revenue Management:</b></p>
<ul>
<li>Monitor and identify current and future business trends to insure profitable sales in periods of low and high demand.</li>
<li>Coordinate and implement the hotel's Yield Management Ideas program.</li>
<li>Ensure accuracy of definite bookings plus contracted group and corporate accounts.</li>
<li>Define the sales strategy together with the Revenue Director and Director of Sales.</li>
<li>Optimize Revenue per available room of the hotel by managing the relationship between occupancy and average room rate.</li>
<li>Ensure a continuously high quality of reservations delivery to the clients</li>
<li>Manage and motivate the reservation team (individual and group) through the Director of Revenue &amp; Reservations.</li></ul><br>
<p></p>
<p><b>
Personal Attributes</b></p>
<ul>
<li><b>Sophisticated Communication</b><b>:</b> Maintain an elegant and refined manner in all verbal and written communication reflective of the brand and appealing to all luxury brand stakeholders.</li>
<li><b>Innovative Approach</b><b>:</b> With a forward-thinking mindset, stay ahead of industry trends and embrace new strategies to distinguish the resort in a competitive market.</li>
<li><b>Cultural Sensitivity</b><b>:</b> Exhibit awareness and respect for diverse cultural nuances, crucial for an international clientele and team.</li>
</ul>
<p><b>Our commitment to you
</b></p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
<p><b>We&rsquo;re Fans. Are you?</b></p></div>

Director of Commercial Strategy

Dollar Car Rental - AAA Group

<p><b>Roles and Responsibilities</b></p><ul><li>Open accounts for all new credit applications, including Personal Lease and Corporate clients.</li><li>Ensure payment details are accurately collected from customers and properly allocated in JDE, allowing for up-to-date and accurate customer Statements of Account (SOA).</li><li>Regularly follow up with customers to ensure timely collections and resolve any disputes or queries in the best interest of the company.</li><li>Report details of defaulting customers to the relevant Sales Executive, Head of Corporate, and Credit Controller, and follow up with the customers as necessary.</li><li>Manage and oversee the full accounts receivable process, including invoicing, collections, and cash application.</li><li>Monitor customer accounts for late payments and proactively follow up to ensure timely settlements.</li><li>Prepare and analyze aging reports to identify delinquent accounts and take appropriate collection actions.</li><li>Assist with month-end and year-end closing activities, including account reconciliations and preparation of journal entries.</li><li>Stay updated on industry regulations and best practices related to accounts receivable management.</li></ul><p><b>Qualifications &amp; Experiences Requirements</b></p><ul><li>Bachelor's or Master's degree in accounting or finance.</li><li>Minimum 2-5 years of experience in accounts receivable or related financial roles.</li><li>Proficient in using accounting software and Microsoft Excel.</li><li>Excellent communication and interpersonal skills, with the ability to build relationships with customers and internal stakeholders.</li></ul><p>Pay: AED4,000.00 - AED6,000.00 per month</p><p>Work Location: In person</p>

Accounts Receivable Accountant

bankfab

<div><div>Job Description</div>
<div>
<p>KEY ACCOUNTABILITIES:
</p><ul><li>Possess hands on experience in handling walk in customers.
<ul><li>Possess adequate skills in managing client service counter functions.
<ul><li>Act as the first point of contact for walk in clients, receive instructions/documents and attend client queries.
<ul><li>Carry out customer identification checks in line with standard operating procedure.
</li></ul></li><li>Handle day-to-day activities assigned by the unit head for all products pertaining to Corporate client services
<ul><li>Support relationship management teams by providing operational services and support to their clientele.
<ul><li>Possess experience on cash management operation functions like inward and outward remittances, cheque clearing.
<ul><li>Possess appropriate understanding on other cash management related products &amp; procedures.
</li><li>Ensure complete adherence to the policies and procedures laid down by FAB for operations without compromise to controls set as per departments SOP.
</li><li>Review SOPs as per internal Audit and RMU requirement for the process handled.
</li><li>Ensure that designated processes are managed efficiently with a high degree of accuracy and timeliness.
</li><li>Maintain confidentiality of customer data in line with data leakage and prevention policy.
</li><li><p>Actively participate in systems changes / process enhancements / pan bank initiatives in timely and effective manner.<br>
</p><p></p><p>Job Context :
</p></li><li>Ensure timely service to clients and arrange to provide appropriate service either directly or in liaison with other internal departments or branches.
<ul><li><p>Receive customer requests/documents and provide acknowledgement back upon receipts.
</p><ul><li>Deliver customer requests/documents through the counter and obtain acknowledgement from the customer upon delivery.
<ul><li>Verify the authority of customers authorized representative while accepting delivering documents.
</li><li>Manage processing of inward /outward and account to account transfers.
</li><li>Handle processing of post-dated and current dated cheques without compromising the accuracy standards set by the unit.
</li><li>Attend &amp; resolve queries on time from both internal &amp; external customers.
</li><li>Provide appropriate statistics on MIS.
</li><li>Provide back hand support to Operations teams on: -
</li></ul></li><li>Account Opening documentation
</li><li>Account maintenance activities
</li><li>Corporate Credit Card operation
</li><li>Cheque book request
</li><li>Balance confirmation letters
</li><li>Return Cheques
</li><li>Payments (Inward and Outward) related queries
</li><li>Charges related issues
</li><li>eChannel related issues
</li><li>Client Correspondence
</li><li>Exception handling
</li>Any other responsibilities assigned from time to time as part of job rotation exercise.<br>
<li>
</li></ul><p></p><p>QUALIFICATIONS &amp; EXPERIENCE:
</p></li><li><p>Minimum Qualification: Bachelor&rsquo;s Degree / Higher Diploma
</p></li><li><p>Minimum Experience: Minimum 2 years of banking work experience specific to the job role.</p></li></ul></li></ul></li></ul></li></ul></li></ul></li></ul></li></ul></div></div>
<br><div><div>Responsibilities</div></div><div></div>
<br><div><div>Qualifications</div></div><div></div>
<br><div><div>About Us</div>
<div><div><b>About Us:<br>
</b></div><div></div><br>
<div>First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br>
</div><div></div><br>
<div><b>Life at FAB:<br>
</b></div><div></div><br>
<div>Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to &quot;Grow Stronger.&quot; We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br>
</div><div></div><br>
<div><b>Career Development:<br>
</b></div><div></div><br>
<div>FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br>
</div><div></div><br>
<div><b>Our Values:<br>
</b></div><div></div><br>
<div>At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br>
</div><div></div><br>
<div>Join our team and be part of a journey to shape the future of banking.</div></div></div><div></div>

Senior Officer, CCS Commercial Banking (Alain)

<div><div>Job Description</div>
<div>
<p>KEY ACCOUNTABILITIES:
</p><ul><li>Possess hands on experience in handling walk in customers.
<ul><li>Possess adequate skills in managing client service counter functions.
<ul><li>Act as the first point of contact for walk in clients, receive instructions/documents and attend client queries.
</li><li>Carry out customer identification checks in line with standard operating procedure
</li><li>Handle day-to-day activities assigned by the unit head for all products pertaining to Corporate client services
<ul><li>Support relationship management teams by providing operational services and support to their clientele.
<ul><li>Possess experience on cash management operation functions like inward and outward remittances, cheque clearing.
<ul><li>Possess appropriate understanding on other cash management related products &amp; procedures.
</li><li>Ensure complete adherence to the policies and procedures laid down by FAB for operations without compromise to controls set as per departments SOP.
</li><li>Review SOPs as per internal Audit and RMU requirement for the process handled.
</li><li>Ensure that designated processes are managed efficiently with a high degree of accuracy and timeliness.
</li><li>Maintain confidentiality of customer data in line with data leakage and prevention policy.
</li><li><p>Actively participate in systems changes / process enhancements / pan bank initiatives in timely and effective manner.<br>
</p><p></p><p>Job Context :
</p></li></ul></li><li><p>Ensure timely service to clients and arrange to provide appropriate service either directly or in liaison with other internal departments or branches.
</p><ul><li>Receive customer requests/documents and provide acknowledgement back upon receipts.
<ul><li>Deliver customer requests/documents through the counter and obtain acknowledgement from the customer upon delivery.
<ul><li>Verify the authority of customers authorized representative while accepting delivering documents.
</li><li>Manage processing of inward /outward and account to account transfers.
</li><li>Handle processing of post-dated and current dated cheques without compromising the accuracy standards set by the unit.
</li><li>Attend &amp; resolve queries on time from both internal &amp; external customers.
</li><li>Provide appropriate statistics on MIS.
</li><li>Provide back hand support to Operations teams on: -
</li></ul></li><li>Account Opening documentation
</li><li>Account maintenance activities
</li><li>Corporate Credit Card operation
</li><li>Cheque book request
</li><li>Balance confirmation letters
</li><li>Return Cheques
</li><li>Payments (Inward and Outward) related queries
</li><li>Charges related issues
</li><li>eChannel related issues
</li><li>Client Correspondence
</li><li>Exception handling
</li>Any other responsibilities assigned from time to time as part of job rotation exercise.<br>
<li>
 </li></ul></li></ul></li></ul></li></ul></li></ul></li></ul></li></ul><p></p><p>Qualification and Experience:
</p><p>Minimum Qualification: Bachelor&rsquo;s Degree / Higher Diploma
</p><p>Minimum Experience: Minimum 2 years of banking work experience specific to the job role.</p></div></div>
<br><div><div>Responsibilities</div></div><div></div>
<br><div><div>Qualifications</div></div><div></div>
<br><div><div>About Us</div>
<div><div><b>About Us:<br>
</b></div><div></div><br>
<div>First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br>
</div><div></div><br>
<div><b>Life at FAB:<br>
</b></div><div></div><br>
<div>Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to &quot;Grow Stronger.&quot; We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br>
</div><div></div><br>
<div><b>Career Development:<br>
</b></div><div></div><br>
<div>FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br>
</div><div></div><br>
<div><b>Our Values:<br>
</b></div><div></div><br>
<div>At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br>
</div><div></div><br>
<div>Join our team and be part of a journey to shape the future of banking.</div></div></div><div></div>

Senior Officer, CCS Commercial Banking ( Alain )

<div><div>Job Description</div>
<div>
<p>KEY ACCOUNTABILITIES:
</p><ul><li>Possess hands on experience in handling walk in customers.
<ul><li>Possess adequate skills in managing client service counter functions.
<ul><li>Act as the first point of contact for walk in clients, receive instructions/documents and attend client queries.
<ul><li>Carry out customer identification checks in line with standard operating procedure.
</li><li>Handle day-to-day activities assigned by the unit head for all products pertaining to Corporate client services
<ul><li>Support relationship management teams by providing operational services and support to their clientele.
<ul><li>Possess experience on cash management operation functions like inward and outward remittances, cheque clearing.
<ul><li>Possess appropriate understanding on other cash management related products &amp; procedures.
</li><li>Ensure complete adherence to the policies and procedures laid down by FAB for operations without compromise to controls set as per departments SOP.
</li><li>Review SOPs as per internal Audit and RMU requirement for the process handled.
</li><li>Ensure that designated processes are managed efficiently with a high degree of accuracy and timeliness.
</li><li>Maintain confidentiality of customer data in line with data leakage and prevention policy.
</li><li><p>Actively participate in systems changes / process enhancements / pan bank initiatives in timely and effective manner.<br>
</p><p></p><p>Job Context :
</p></li><li><p>Ensure timely service to clients and arrange to provide appropriate service either directly or in liaison with other internal departments or branches.
</p><ul><li><p>Receive customer requests/documents and provide acknowledgement back upon receipts.
</p><ul><li>Deliver customer requests/documents through the counter and obtain acknowledgement from the customer upon delivery.
<ul><li>Verify the authority of customers authorized representative while accepting delivering documents.
</li><li>Manage processing of inward /outward and account to account transfers.
</li><li>Handle processing of post-dated and current dated cheques without compromising the accuracy standards set by the unit.
</li><li>Attend &amp; resolve queries on time from both internal &amp; external customers.
</li><li>Provide appropriate statistics on MIS.
</li><li>Provide back hand support to Operations teams on: -
</li></ul></li><li>Account Opening documentation
</li><li>Account maintenance activities
</li><li>Corporate Credit Card operation
</li><li>Cheque book request
</li><li>Balance confirmation letters
</li><li>Return Cheques
</li><li>Payments (Inward and Outward) related queries
</li><li>Charges related issues
</li><li>eChannel related issues
</li><li>Client Correspondence
</li><li>Exception handling
</li>Any other responsibilities assigned from time to time as part of job rotation exercise.<br>
<li>
</li></ul><p></p><p>FRAMEWORKS, BOUNDARIES, &amp; DECISION MAKING AUTHORITY:
</p></li><li>Functions within the framework and boundaries of Group policies as well as overall organizational governance.
<ul><li><p>Services rendered are limited to Privileged Banking client Group.<br>
</p><p></p><p>QUALIFICATIONS &amp; EXPERIENCE:
</p></li><li><p>Minimum Qualification: Bachelor&rsquo;s Degree / Higher Diploma
</p></li><li><p>Minimum Experience: Minimum 2 years of banking work experience specific to the job role.<br>
</p></li></ul></li></ul><p></p><p>ANNEXURE: TECHNICAL &amp; BEHAVIOURAL COMPETENCIES :
</p></li><li>Technical skill set &ndash; Proficiency in processing various banking systems and sound knowledge on Windows and MS Office.
<ul><li>Proficient type writing skills.
<ul><li>Display analytical and presentation skills.
<ul><li>Ability to articulate thoughts clearly and communicate eloquently.
</li><li>Exhibit FAB&rsquo;s core values at work.</li></ul></li></ul></li></ul></li></ul></li></ul></li></ul></li></ul></li></ul></li></ul></li></ul></div></div>
<br><div><div>Responsibilities</div></div><div></div>
<br><div><div>Qualifications</div></div><div></div>
<br><div><div>About Us</div>
<div><div><b>About Us:<br>
</b></div><div></div><br>
<div>First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br>
</div><div></div><br>
<div><b>Life at FAB:<br>
</b></div><div></div><br>
<div>Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to &quot;Grow Stronger.&quot; We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br>
</div><div></div><br>
<div><b>Career Development:<br>
</b></div><div></div><br>
<div>FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br>
</div><div></div><br>
<div><b>Our Values:<br>
</b></div><div></div><br>
<div>At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br>
</div><div></div><br>
<div>Join our team and be part of a journey to shape the future of banking.</div></div></div><div></div>

Senior Officer, , CCS IBG & Govt ( Alain )

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