marketing manager

sales manager

account manager

account manager team lead

account specialist

account management team manager

Bosta

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 The Role!
 
 
 We are seeking an experienced Account Management Manager to lead our team of Account Managers. This role is crucial in fostering strong client relationships, ensuring successful delivery and upselling of our solutions, and enhancing overall client satisfaction.
 
 
 
 Key Responsibilities :
 
 
 
 <ul>
 <li>
 Lead and Manage Team: Oversee and mentor a team of Account Managers to ensure high performance and effective client engagement
 </li>
 <li>
 Performance Management: Set performance goals and conduct regular evaluations to assess team members' progress and development
 </li>
 <li>
 Team Development: Provide training and professional development opportunities for Account Managers to enhance their skills and knowledge
 </li>
 <li>
 Collaboration: Foster a collaborative team environment, encouraging knowledge sharing and best practices among Account Managers
 </li>
 <li>
 Resource Allocation: Assign accounts to Account Managers based on expertise and workload to optimize client satisfaction
 </li>
 <li>
 Conflict Resolution: Address any team challenges or client issues that arise, providing guidance and support to ensure resolution
 </li>
 <li>
 Reporting: Monitor team performance metrics and prepare reports for senior management on account management activities and outcomes
 </li>
 <li>
 Client Strategy: Collaborate with Account Managers to develop tailored strategies for key accounts, ensuring alignment with client objectives
 </li>
 <li>
 Merchant Communication: Maintain clear, consistent, and effective communication with merchants to build trust and long-term partnerships
 </li>
 <li>
 Merchant Growth: Conduct regular meetings with merchants to identify new opportunities for growth, collaboration, and value creation
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business or a related field
 </li>
 <li>
 5+ years of experience in account management, including at least 2 years in a managerial role. In the e-commerce/shipping industry
 </li>
 <li>
 Excellent communication, presentation, and interpersonal skills
 </li>
 <li>
 Strong analytical skills and experience with tracking metrics and performance goals
 </li>
 <li>
 Ability to manage multiple priorities in a fast-paced environment
 
 </li>
 </ul>
</div>

Account Management Team Manager

Magnet

<div>
 
 
 Industry:
 
 Fashion Retail
 
 
 
 About the Role
 
 
 
 We are looking for a dynamic and results-driven
 
 Brand Account Manager Lead
 
 to join one of the fastest-growing
 
 fashion retail
 
 companies in Egypt. The ideal candidate will lead a team of sales account managers, manage key retail accounts, and ensure exceptional client satisfaction while driving sales growth and achieving business targets.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead, coach, and motivate the sales account management team to achieve and exceed sales targets.
 </li>
 <li>
 Manage and grow relationships with key fashion retail accounts, ensuring long-term partnerships.
 </li>
 <li>
 Develop and execute sales strategies to expand market presence and maximize revenue opportunities.
 </li>
 <li>
 Analyze sales data, market trends, and competitor activities to provide actionable insights.
 </li>
 <li>
 Oversee account planning, forecasting, and reporting for senior management.
 </li>
 <li>
 Collaborate with marketing, merchandising, and operations teams to align sales strategies with brand objectives.
 </li>
 <li>
 Ensure high standards of customer experience and after-sales support.
 </li>
 <li>
 Monitor team performance, conduct regular reviews, and implement training &amp; development programs.
 </li>
 <li>
 Handle escalated client issues with professionalism and provide effective solutions.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or related field.
 </li>
 <li>
 Minimum
 
 3 years of experience
 
 in sales/account management, preferably in
 
 fashion retail
 
 .
 </li>
 <li>
 Proven track record in achieving sales targets and managing key accounts.
 </li>
 <li>
 Strong leadership skills with experience in managing and developing sales teams.
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills.
 </li>
 <li>
 Strong analytical mindset with proficiency in MS Office and CRM tools.
 </li>
 <li>
 Passion for fashion retail and customer engagement.
 </li>
 </ul>
</div>

Account Manager Team Lead

Beijing foreign enterprise human resources service Co., Ltd.

<div>
 
 On behalf of World famous ICT company - Huawei, we are looking for
 
 Key Account Manager.
 
 
 
 
 
 
 
 
 Role and responsibilities
 
 
 
 
 &bull; Developing a solid and trusting relationship between major key clients and company
 
 
 &bull; Resolving key client issues and complaints
 
 
 &bull; Developing a complete understanding of key account needs
 
 
 &bull; Anticipating key account changes and improvements
 
 
 &bull; Managing communications between key clients and internal teams
 
 
 &bull; Managing account team assigned to each client
 
 
 &bull; Strategic planning to improve client results
 
 
 &bull; Negotiating contracts with the client and establishing a timeline of performance
 
 
 &bull; Establishing and overseeing internal budgets with the company and external budgets with the client
 
 
 &bull; Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs met
 
 
 &bull; Collaborating with the sales team to maximize profit by up-selling or cross-selling
 
 
 &bull; Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
 
 
 &bull; Meeting all client needs and deliverables according to proposed timelines
 
 
 &bull; Analysing client data to provide customer relationship management
 
 
 &bull; Expanding relationships and bringing in new clients
 
 
 
 
 
 
 
 Skills AND Experience
 
 
 
 <ul>
 <li>
 Good at using office software.
 </li>
 <li>
 Good data analyst and processing capabilities.
 </li>
 <li>
 Have good communication and collaboration skills.
 </li>
 <li>
 Can focus on result and close tasks timely
 </li>
 <li>
 Strong negotiation skills, with ability follow-through on client contracts
 </li>
 <li>
 Ability to multitask and manage more than one client account
 </li>
 <li>
 Goal-oriented, organized team player
 </li>
 </ul>
</div>

Global Key Account Manager

TBO.COM

<div>
 
 
 Job Title: Key Accounts Manager (Retail/B2A) (Account Management) , Cairo , Egypt
 
 
 
 
 
 
 
 Position Summary:
 
 
 
 The Key Accounts Manager will be responsible for developing, managing, and growing
 
 
 relationships with key accounts. This role will focus on identifying clients&rsquo; needs, building
 
 
 long-term partnerships, optimizing revenue growth, and ensuring high client satisfaction.
 
 
 The ideal candidate should have a strong background in sales and account management
 
 
 within the travel industry, excellent interpersonal skills, and the ability to strategically align
 
 
 client needs with company offerings.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 &bull; Serve as the primary point of contact for assigned key accounts, handling all client
 
 
 commercial inquiries.
 
 
 &bull; Develop deep relationships with decision-makers and influencers within each
 
 
 account to foster loyalty and retention.
 
 
 &bull; Conduct regular reviews of clients&rsquo; needs, performance metrics, and travel patterns
 
 
 to propose tailored solutions.
 
 
 &bull; Regular partners visit during the week to meet them and build rapport with
 
 
 management and agents.
 
 
 &bull; Develop and implement strategic account plans to meet or exceed sales targets and
 
 
 revenue goals.
 
 
 &bull; Identify and pursue upsell and cross-sell opportunities by promoting additional
 
 
 travel products or services.
 
 
 &bull; Monitor market trends, competitors&rsquo; activities, and client industry developments to
 
 
 position offerings that match client needs.
 
 
 &bull; Facilitate a seamless onboarding experience for new clients, ensuring they are fully
 
 
 trained on using the company&rsquo;s booking platforms and understanding available
 
 
 services.
 
 
 &bull; Organize periodic training sessions for clients on new features, products, and
 
 
 booking solutions.
 
 
 &bull; Attend industry events, conferences, and trade shows to represent the company,
 
 
 strengthen existing relationships, and establish new connections.
 
 
 &bull; Collaborate with cross-functional teams (e.g., marketing, product, operations) to
 
 
 align on client needs and deliver customized solutions.
 
 
 &bull; Analyze sales data, travel trends, and client usage patterns to identify growth
 
 
 opportunities and areas for improvement.
 
 
 &bull; Prepare and present regular performance reports for each account, along with
 
 
 actionable insights and recommendations to improve sales and service quality.
 
 
 &bull; Maintain accurate records of client interactions, sales activities, and account
 
 
 progress in CRM tools.
 
 
 &bull; Proactively resolve any issues, complaints, or service challenges that may arise,
 
 
 ensuring client satisfaction and retention.
 
 
 
 
 
 
 Qualifications and Skills:
 
 
 
 &bull; Education: Bachelor&rsquo;s degree in business, Travel Management, or a related field. A
 
 
 master&rsquo;s degree or additional certifications in travel/tourism or sales is a plus.
 
 
 &bull; Experience: 3-5+ years of experience in key account management, sales, or
 
 
 business development within the B2B travel or related industry.
 
 
 &bull; Industry Knowledge: Strong understanding of the travel sector, booking platforms,
 
 
 and common challenges in corporate/B2B travel.
 
 
 &bull; Sales and Negotiation Skills: Proven track record of achieving sales targets, with
 
 
 excellent negotiation and persuasion skills.
 
 
 &bull; Analytical Skills: Ability to interpret data, analyze account performance, and
 
 
 generate actionable insights.
 
 
 &bull; Customer-Centric Approach: Strong focus on client satisfaction and relationship-
 
 
 building.
 
 
 &bull; Technical Proficiency: Familiarity with CRM software and booking platforms.
 
 
 &bull; Communication Skills: Excellent verbal and written communication skills, with the
 
 
 ability to present ideas clearly and professionally.
 
 
 
 
 
 
 Key Competencies:
 
 
 
 &bull; Client Relationship Management
 
 
 &bull; Strategic Thinking and Planning
 
 
 &bull; Sales and Revenue Optimization
 
 
 &bull; Problem Solving and Decision Making
 
 
 &bull; Team Collaboration and Coordination
 
 
 &bull; Adaptability and Resilience
 
</div>

Key Account Manager (Travel Industry)

Technical Sales Account Manager

dubizzle Egypt

<div>
 Dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of dubizzle group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As the Client Relationship Manager, you will support the sales team by ensuring seamless account management, maintaining strong client relationships, and contributing to revenue growth. You will be responsible for account activation, credit consumption management, account renewal tracking, and generating essential reports. You will also sell packages over the phone, assist in booking acquisition meetings, ensure client accounts are visited by the sales team, and monitor team revenue achievement.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Facilitate the activation and onboarding of new client accounts
 </li>
 <li>
 Build and maintain strong relationships with clients to drive retention and satisfaction
 </li>
 <li>
 Monitor client accounts to ensure accurate credit allocation and consumption
 </li>
 <li>
 Generate regular Account Management (AM) reports analysing client engagement and performance
 </li>
 <li>
 Conduct data analysis on client activity to identify trends, improvement areas, and growth opportunities
 </li>
 <li>
 Track client satisfaction, collect feedback, and recommend improvements to enhance service delivery
 </li>
 <li>
 Monitor client listings and ads to ensure compliance with company standards and optimise performance
 </li>
 <li>
 Address client inquiries, resolve issues promptly, and collaborate with the sales team to ensure client satisfaction
 </li>
 <li>
 Proactively manage account renewals and coordinate renewal activities with the sales team
 </li>
 <li>
 Sell, cross-sell &amp; up-sell bundles and listing packages over the phone to small existing or potential clients
 </li>
 <li>
 Support the sales team in booking acquisition meetings and ensuring a steady pipeline of prospects
 </li>
 <li>
 Ensure all client accounts are visited and properly managed by the sales team for relationship building and upselling
 </li>
 <li>
 Support the sales team in achieving their sales and revenue targets, with CRM KPIs linked to overall team performance
 </li>
 <li>
 Support tasks related to Sales Effectiveness (SE) projects, including target tracking and reporting
 </li>
 <li>
 Communicate team performance updates and provide feedback, including handling client complaints, to SE and management teams
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Marketing, or a related field
 
 
 
 </li>
 </ul>
 Experience:
 
 
 <ul>
 <li>
 2+ years of experience in a customer service or account management role
 
 
 
 </li>
 </ul>
 Knowledge:
 
 
 <ul>
 <li>
 Strong proficiency in data analysis and reporting tools, such as Microsoft Office, Excel or CRM systems
 </li>
 <li>
 Knowledge of classifieds and online platforms is a plus
 
 
 
 </li>
 </ul>
 Skills:
 
 
 <ul>
 <li>
 Excellent communication, problem-solving, and interpersonal skills
 </li>
 <li>
 Ability to manage multiple priorities and thrive in a fast-paced environment
 </li>
 <li>
 Strong sales acumen with the ability to sell over the phone and assist in acquisition activities
 </li>
 <li>
 Data-driven mindset with attention to detail and accuracy in reporting
 
 
 
 </li>
 </ul>
 Traits:
 
 
 <ul>
 <li>
 Organised, proactive, and able to collaborate effectively across teams
 </li>
 <li>
 Customer-focused mindset
 </li>
 <li>
 Excellent communication, organisational skills, attention to detail, and the ability to work well in a team
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 
 
 
 </li>
 </ul>
 #Egyptdubizzle
</div>

Client Relationship Manager

<div>
 Dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of dubizzle group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As a Senior Sales Account Manager, you will be responsible for acquiring new business and account managing the existing business using the 6 stages of sales (Prospecting &amp; out search, Knowing your customer, Setting meetings using gathered information, Offering Proposal, Closing the deal, Follow up &amp; Account management).
 
 
 
 In this role, you will:
 
 
 
 <ul>
 <li>
 Achieve monthly targets (renewal and acquisition) with consistency;
 </li>
 <li>
 Manage existing accounts and increase their book of business;
 </li>
 <li>
 Ensure daily farming to increase database in terms of leads and referrals;
 </li>
 <li>
 Increase our market share by selling our B2B products to new customers;
 </li>
 <li>
 Manage and arrange meetings with clients for acquisition, renewals, and upgrades;
 </li>
 <li>
 Increase our client satisfaction by performing account management services with them;
 </li>
 <li>
 Regularly update the reporting dashboard to reflect all sales activities;
 </li>
 <li>
 Liaise with Finance, Customer Support, Legal and Marketing departments for any sales-related or client-related issues;
 </li>
 <li>
 Collect market insights and stay up to date with laws and local development news
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in marketing or sales or related field
 </li>
 <li>
 1 to 3 years of relevant sales experience;
 </li>
 <li>
 Has a successful record in exceeding or achieving the assigned targets consistently;
 </li>
 <li>
 Experience in farming and cold calls
 </li>
 <li>
 Knowledge of the Automotive market in Egypt;
 </li>
 <li>
 Knowledge of the Subscription industry;
 </li>
 <li>
 Familiar with tech, e-commerce;
 </li>
 <li>
 Familiar with Prop tech, Marketplace, Facebook, and other digital platforms;
 </li>
 <li>
 Excellent in English Communication skills, both verbal and written
 </li>
 <li>
 Excellent in prospecting, cold calls and generating leads;
 </li>
 <li>
 Excellent communication, negotiation, time management and presentation skills;
 </li>
 <li>
 Excellent in converting leads into paying customers
 </li>
 <li>
 Positive/Flexible/Presentable/Committed;
 </li>
 <li>
 Eager for success;
 </li>
 <li>
 Has plug and play attitude
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 
 
 
 </li>
 </ul>
 #Egyptdubizzle
</div>

Senior Sales Account Manager - Dubizzle Cars (Heliopolis)

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