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account manager - french speaker (remote - egypt)

deloitte innovation hub | senior full stack developer, cairo, egypt Jobs in Cairo

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account manager french speaker remote egypt

Talkpush

<div>
 
 WE ARE HIRING.
 
 
 
 Talkpush is hiring sales professionals, product managers, marketers, and developers to join its team. Most positions are based in our offices all over the globe: San Francisco, India, Philippines, Costa Rica, Mexico, and Hong Kong. Intelligent and ideological candidates interested in changing the world of recruitment are welcome to apply. Just have a chat with us on our website or on our Facebook page.
 
 
 Read more about the Talkpush culture here.
 
 
 ⚠️
 
 DON'T APPLY FOR A JOB AT TALKPUSH IF THIS IS YOU
 
 
 
 Recruitment is one of the oldest, most established industries, and we're out to change it completely through automation. To make that dream come true, we need people with a fire in their belly who would rather deliver unpleasant truths to customers rather than slap together a quick fix. This isn't a 9-to-5 job that delivers the same experience every day, but a place where once in a while, you wake up with a burning desire to implement a new solution and to test the heck out of it.
 
 
 This means that people who think sucking up to the boss or being a yes-person is the path to success, who aren't willing to stand behind their idea, even in the face of pushback, who prefer change to be predictable and gradual, won't be very happy here. They might be smart, kind, and lovely, but this isn't their pot's lid. If you're the kind of person who gets a little obsessed about a problem and can't think of anything else until you can puzzle it out, we can offer interesting challenges, an international team that will challenge you, and a mission to help millions of people get hired by focusing relentlessly on building better candidate experiences. Does this sound a little scary and overly ambitious? Good, that's just how we like it. ✨
 
 
 Account Manager - French Speaker
 
 
 
 Location:
 
 Fully Remote
 
 
 
 Salary:
 
 Up to $100k OTE
 
 
 
 About Us
 
 
 
 At Talkpush, we build technology that helps companies hire faster and deliver better candidate experiences at scale.
 
 
 Our Account Managers play a critical role in making sure customers see real value from our platform, not just at launch, but long after implementation. We don&rsquo;t believe in &ldquo;set and forget.&rdquo; We believe in long-term partnerships, measurable impact, and continuous growth.
 
 
 We&rsquo;re looking for an Account Manager who enjoys owning client relationships end to end, spotting growth opportunities, and turning customer needs into tangible outcomes. This is a role for someone who is commercially sharp, consultative by nature, and comfortable working in a fast-moving, remote-first environment.
 
 
 The Role
 
 
 As an Account Manager, you&rsquo;ll manage and grow an existing portfolio of customers while identifying opportunities to expand usage and revenue.
 
 
 You&rsquo;ll work closely with clients to understand their goals, challenges, and hiring processes, and partner internally with Product, Solutions Engineering, and Support to deliver the right solutions.
 
 
 This is not a transactional sales role. You&rsquo;ll be trusted to think long-term, build strong relationships, and balance customer success with commercial growth.
 
 
 You&rsquo;ll be responsible for both protecting and expanding revenue, while ensuring customers get real, measurable value from Talkpush.
 
 
 
 As Our Account Manager, You Will
 
 
 
 <ul>
 <li>
 Manage and grow a portfolio of existing Talkpush customers
 </li>
 <li>
 Build trusted relationships with key stakeholders and decision-makers
 </li>
 <li>
 Identify upsell and expansion opportunities aligned to customer needs
 </li>
 <li>
 Prospect and pursue new business opportunities where relevant
 </li>
 <li>
 Own revenue targets and consistently work toward clear sales goals
 </li>
 <li>
 Translate customer requirements into clear internal briefs
 </li>
 <li>
 Collaborate with internal teams to deliver solutions that meet client expectations
 </li>
 <li>
 Stay up to date on recruitment technology trends and market developments
 
 
 </li>
 </ul>
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 3+ years&rsquo; experience in account management or sales, ideally in SaaS, HR tech, or recruitment technology
 </li>
 <li>
 Must speak fluent French and English
 </li>
 <li>
 A proven track record of hitting revenue or growth targets
 </li>
 <li>
 Strong communication and relationship-building skills
 </li>
 <li>
 A consultative approach, you listen first, then propose solutions
 </li>
 <li>
 Commercially minded, organised, and comfortable managing priorities
 </li>
 <li>
 Strong problem-solving and analytical skills
 </li>
 <li>
 Ability to work independently while collaborating with a global, remote team
 
 
 </li>
 </ul>
 Why Talkpush
 
 
 <ul>
 <li>
 Work on a product that directly improves how people get hired
 </li>
 <li>
 Real ownership of customer relationships and outcomes
 </li>
 <li>
 Collaboration with a diverse, international team
 </li>
 <li>
 A remote-first culture with high trust and high accountability
 
 
 </li>
 </ul>
 If you&rsquo;re an Account Manager who enjoys building long-term client partnerships and driving meaningful growth, we&rsquo;d love to hear from you.
 
 
 
 About Our AI-Supported Screening
 
 
 
 At Talkpush, we use our own AI-powered screening tool, TalkScore, as part of the application process. After you apply, you may be invited to answer a small number of screening questions designed to help us understand your experience, thinking, and motivation for the role.
 
 
 TalkScore helps us review applications more consistently and fairly, but it does not make hiring decisions on its own. Every application is reviewed by a human, and AI is used only to support our team by highlighting relevant information, never to replace human judgment.
 
 
 We believe great hiring should be transparent, respectful, and focused on giving candidates a clear opportunity to show their strengths.
</div>

Account Manager - French Speaker (Remote - Egypt)

Médecins Sans Frontières (MSF) - Lebanon

<div>
 
 
 M&eacute;decins Sans Fronti&egrave;res (MSF Lebanon BO) is currently recruiting Project Fin - HR Manager - English or French Speaker as Mobile Staff.
 
 
 
 
 
 
 
 M&eacute;decins Sans Fronti&egrave;res (MSF) / أطباء بلا حدود
 
 is an international, independent, medical humanitarian organization that delivers emergency aid to people in more than 70 countries who are affected by armed conflict, epidemics, natural disasters and exclusion from healthcare. MSF offers assistance to people based on need, irrespective of race, religion, gender or political affiliation and our actions are guided by medical ethics and the principles of neutrality and impartiality.
 
 
 
 
 
 <ul>
 <li>
 
 What are MSF Activities:
 
 </li>
 <li>
 
 We offer basic healthcare, perform surgery, fight epidemics, rehabilitate and run hospitals and clinics, carry out vaccination campaigns, operate nutrition centres, and provide mental healthcare. Our activities include the treatment of injuries and disease, maternal care and the provision of humanitarian aid. Where necessary, we set up sanitation systems, supply safe drinking water, and distribute relief to assist survival.
 
 </li>
 </ul>
 
 
 
 
 <ul>
 <li>
 
 What Mobile Staff Means:
 
 </li>
 <li>
 
 Being part of MSF Mobile Staff Pool means that you will go to work on projects in any of the countries where MSF works. Each project you go to will require a certain period of commitment (6 to 12 months). It also means that you are flexible, committed, and made your personal choice to be part of projects that may be located in the most remote places in the world, often in a tough environment or circumstances with limited resources and amenities.
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Project Fin/HR Manager :
 
 
 
 
 
 
 
 MAIN PURPOSE :
 
 
 
 Planning, coordinating and implementing HR, Admin and Financial activities and policies in the project according to legal obligations and
 
 MSF
 
 protocols, standards and procedures in order to provide quality, reliable and transparent information to the organization on the use and allocation of resources in the project and to realize the HR capacity required to achieve project objectives
 
 
 
 
 
 
 ACCOUNTABILITIES :
 
 
 <ul>
 <li>
 In close coordination with the Project Coordinator (PC) and the HR Coordinator and Finance Coordinator, calculating, analysing and monitoring the project's HR and Financial operational needs and the associated budget in order to efficiently ensure the required sizing and capabilities of the project and proper allocation of funds according to funding contracts. Proposing corrective actions when required.
 </li>
 <li>
 Planning, supervising and ensuring the implementation of, in close coordination with the HRCo, the associated processes (recruitment, training, briefing, induction, evaluation, potential detection, development and communication) of the project staff in order to ensure both the sizing and the amount of knowledge required. Supporting the project line managers in said processes in order to improve staff capabilities, their end results contribution to mission goals and to boost their active participation and
 
 MSF
 
 commitment.
 </li>
 <li>
 Advising on set-up and updating the project's organizational chart and job descriptions and assisting the PC, and/or team leaders and supervisors to draw up annual holiday planning and staff shifts in order to forecast HR needs and to ensure HR availability for the project activities
 </li>
 <li>
 Ensuring hiring, amendments and contract termination formalities for employees at project level are according to local labour laws. Archiving and updating individual employee files, informing them on their rights and preparing all mandatory tax declarations, in order to ensure legal compliance. In close collaboration with the PC and HRCo, looking for the best options to avoid and/or solve possible labour conflicts in the project
 </li>
 <li>
 Supervising/performing payroll procedures, ensuring that all data related to monthly salary calculation of the project national employees are correctly entered in Homere (days off, unpaid leaves, sick leaves, overtime, salary advance, etc.), in order to ensure on time and accurate salary payments. Under supervision of the HRCo, ensuring the indexation process of the national staff salary grids are in order to ensure internal equity, cost-of-living adjustments and the correct application of employment conditions in the project sites
 </li>
 <li>
 In close collaboration with the PC and HRCo, implementing the administrative procedures of any Memorandum of Understanding (MoU) in force between local partners (e.g. Ministry of Health, etc.) and
 
 MSF
 
 .
 </li>
 <li>
 Implementing circuits and workflows (management of cash boxes, transfers, advances, purchase procedures, payment validations, follow up of regular payments, bank reconciliation) in order to anticipate expenses at project level and to optimize cash needs and its security.
 </li>
 <li>
 Implementing and supervising transactional procedures and systems in order to ensure transparent accounting practices and full documentary traceability (invoices, receipts, bank statements, etc.), following MSF guidelines and rules, and using the respective software in place. Ensuring and controlling the monthly and yearly accountancy closure and all HR, Administrative and Financial reporting of the Project (Hom&egrave;re and accounting software monthly closure, sitreps, etc.)
 </li>
 <li>
 Being responsible for all movements and/or accommodation of staff in the Project.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 EDUCATION
 
 </li>
 </ul>
 
 Desirable, degree in finance, management (business, HR) or administration.
 
 
 
 
 <ul>
 <li>
 
 EXPERIENCE
 
 </li>
 <li>
 Essential, working experience of at least two years in relevant and similar jobs.
 </li>
 <li>
 Desirable working experience with MSF or other NGOs, in developing countries.
 </li>
 <li>
 Experience as a people manager is a plus
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 LANGUAGES :
 
 </li>
 </ul>
 
 English And French are essential : Upper intermediate
 
 
 Spanish, Portuguese, is a plus
 
 
 
 
 <ul>
 <li>
 
 Competencies :
 
 </li>
 </ul>
 
 Commitment to MSF&rsquo;s Principles, Behavioral Flexibility, Results and Quality Orientation,
 
 
 Teamwork and Cooperation, People Management and Development
 
 
 
 
 <ul>
 <li>
 
 Residency :
 
 </li>
 </ul>
 
 MSF Lebanon Branch Office is responsible for the recruitment of professionals from Lebanon and Egypt
 
 
 If you are a resident in Lebanon or Egypt and have a work permit, you can apply regardless of your nationality
 
 
 
 
 
 
 How to apply?
 
 
 
 If this is a role you see yourself in, please apply on our website by submitting a copy of your
 
 CV
 
 together with a
 
 letter of motivation
 
 :
 
 
 https://hr-web.msf.org/Announcement/Details/516?section=69
 
 
 
 
 
 We look forward to receiving your application!
 
</div>

Project HR/Finance Manager (Mobile Staff Pool)

Konecta

<div>
 
 
 Quality Analyst (German OR French Speaker)
 
 
 
 
 Job Title:
 
 Quality Analyst
 
 
 
 Location:
 
 Konecta &ndash; Hybrid
 
 
 
 Working Hours:
 
 Full-time (flexible within campaign operating hours)
 
 
 
 Main Purpose of Role
 
 
 
 The Quality Analyst ensures that customers receive outstanding service by monitoring agent interactions, identifying improvement opportunities, and supporting performance development. This role guarantees adherence to procedures, accuracy of information shared, and consistency in delivering the customer experience.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Monitor and evaluate interactions across calls, emails, alerts, and webchat.
 </li>
 <li>
 Provide clear, constructive feedback and coaching to agents.
 </li>
 <li>
 Identify trends, process gaps, and training needs through QA insights.
 </li>
 <li>
 Participate in calibration sessions with the client and internal teams.
 </li>
 <li>
 Maintain quality reports and dashboards for performance tracking.
 </li>
 <li>
 Support continuous improvement initiatives to enhance customer satisfaction.
 </li>
 <li>
 Ensure compliance with all policies, data protection, and brand guidelines.
 </li>
 </ul>
 
 
 Skill Requirements
 
 
 <ul>
 <li>
 Strong attention to detail and analytical abilities.
 </li>
 <li>
 Excellent written and verbal communication.
 </li>
 <li>
 Experience in quality monitoring within customer service preferred.
 </li>
 <li>
 Ability to give objective feedback and influence service behaviors.
 </li>
 <li>
 Familiar with QA tools and scoring methodologies.
 </li>
 </ul>
 
 
</div>

Quality Analyst (French Speaker)

Orange Business

<div>
 
 About Us
 
 
 
 Join us at Orange Business!
 
 
 We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
 
 
 Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
 
 
 
 Responsibilities
 
 
 
 
 About the role
 
 
 
 <ul>
 <li>
 Telephone support and/or shift hours mandatory
 </li>
 <li>
 Provide timely and professional technical support for all IT incidents received by phone or through the web self-service tool.
 </li>
 <li>
 Respond to all escalations in a timely manner in line with the Incident Handling Policy.
 </li>
 <li>
 Provide updates to the customers per the Incident Handling guidelines. Updates include managing updates notifications, Email and Telephone communication.
 </li>
 <li>
 Diagnose incidents utilizing administration tools or remote-control utilities to troubleshoot PC, operating system, or system incidents
 </li>
 <li>
 Document all troubleshooting and incident management actions via the electronic incident management system in a timely manner.
 </li>
 <li>
 Perform technical escalations in line with Incident Handling policy
 </li>
 <li>
 Ensure incidents are routed to the proper next level/organization as part of the incident management process
 </li>
 <li>
 Liaise with other relevant departments. e.g. Office IT, Infrastructure, Security, Data Center, etc. to ensure all incidents are managed properly.
 </li>
 <li>
 Maintain a good degree of technical knowledge of all Orange Business Services IT services and applications.
 </li>
 <li>
 Maintain a thorough understanding of the tools, systems, and processes required to provide quality customer support.
 </li>
 <li>
 To resolve by himself/herself most of the incidents relevant to the scope of expertise.
 </li>
 <li>
 Undertake any other reasonable task as assigned
 
 
 </li>
 </ul>
 
 About You
 
 
 
 <ul>
 <li>
 French speaker
 </li>
 <li>
 Customer Service oriented, customer focused with good customer service skills.
 </li>
 <li>
 Ability to multitask.
 </li>
 <li>
 Good PC troubleshooting background
 </li>
 <li>
 Good troubleshooting logic to isolate the fault.
 </li>
 <li>
 At least one formal technical qualification related to Office IT, infrastructure, OS, Data Base
 </li>
 <li>
 Fluent in spoken and written English and French is a plus.
 </li>
 <li>
 Teamwork, Simplicity, Agility, Flexibility, Adaptability, result driven and Autonomous
 </li>
 <li>
 Good communication skills and multi culture understanding.
 </li>
 <li>
 Prioritization and time management
 
 
 </li>
 </ul>
 You bring passion, energy, taste for exploration and adaptability. You seek the opportunity to expand your knowledge and develop new skills.
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
 </li>
 <li>
 Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
 </li>
 <li>
 Professional Development: training programs and upskilling/re-skilling opportunities.
 </li>
 <li>
 Career Growth: Internal growth and mobility opportunities within Orange.
 </li>
 <li>
 Caring and Daring Culture: Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.
 </li>
 <li>
 Reward Programs: Employee Referral Program, Change Maker Awards.
 
 
 </li>
 </ul>
 
 Only Your Skills Matter
 
 
 
 Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.
</div>

IT Service Desk Engineer

Aujan Coca-Cola Beverages Company (ACCBC)

<div>
 
 
 Job Title:
 
 HORECA Sales Manager
 
 
 
 Reports To:
 
 BUD - NEA
 
 
 
 Business Unit:
 
 Commercial
 
 
 
 Function:
 
 Sales
 
 
 
 Grade: TBC
 
 
 
 
 Location:
 
 EGYPT
 
 
 
 
 
 
 Operating Context
 
 
 
 The HORECA Sales Manager &ndash; EGYPT operates within a multi-market Business Unit structure covering EGYPT, led by the BU Director - NEA. The BU Director is accountable for regional growth, distributor excellence, route-to-market effectiveness, and commercial governance across highly diverse market environments.
 
 
 Within the BU portfolio, the EGYPT is a mature, service-intensive market characterized by:
 
 <ul>
 <li>
 High service expectations and sophisticated channel management
 </li>
 <li>
 Strong regulatory and compliance requirements
 </li>
 <li>
 Intense competition for menu presence, visibility, and brand advocacy
 </li>
 </ul>
 
 For HORECA specifically, this requires disciplined execution, reliable service levels, and strong customer partnerships.
 
 
 
 
 
 
 Purpose of the Job
 
 
 
 The HORECA Sales Manager is responsible for driving sales growth and strengthening client partnerships within the HORECA (Hotels, Restaurants, Caf&eacute;s) channel in the EGYPT. The role focuses on acquiring new clients, growing existing accounts, delivering tailored commercial solutions, and ensuring high levels of customer satisfaction while achieving revenue and profitability targets.
 
 
 
 
 
 
 Key Roles and Responsibilities
 
 
 
 
 Business Development
 
 
 <ul>
 <li>
 Identify, target, and secure new HORECA clients across the EGYPT.
 </li>
 <li>
 Develop and execute growth strategies to expand market share in the HORECA channel.
 </li>
 <li>
 Build and maintain a strong pipeline of prospective customers.
 </li>
 </ul>
 
 
 Account Management
 
 
 <ul>
 <li>
 Manage and grow a portfolio of key HORECA accounts in the EGYPT.
 </li>
 <li>
 Build long-term partnerships through regular engagement and solution-based selling.
 </li>
 <li>
 Ensure high customer satisfaction by resolving issues promptly and professionally.
 </li>
 </ul>
 
 
 Commercial &amp; Negotiation
 
 
 <ul>
 <li>
 Negotiate pricing, terms, and contracts in line with company policies.
 </li>
 <li>
 Ensure all deals are profitable, compliant, and aligned with commercial guidelines.
 </li>
 <li>
 Monitor customer performance and adjust commercial terms where needed.
 </li>
 </ul>
 
 
 Sales Performance &amp; Reporting
 
 
 <ul>
 <li>
 Track sales performance versus targets.
 </li>
 <li>
 Analyze sales trends, customer performance, and market dynamics.
 </li>
 <li>
 Prepare regular performance reports with insights and recommendations.
 </li>
 </ul>
 
 
 Market &amp; Competitor Intelligence
 
 
 <ul>
 <li>
 Conduct continuous market research on HORECA trends and competitor activity in the EGYPT.
 </li>
 <li>
 Share market insights with management and cross-functional teams.
 </li>
 </ul>
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Work closely with Marketing and Product teams to develop channel-specific promotions and activations.
 </li>
 <li>
 Support product launches and campaign rollouts in the HORECA channel.
 </li>
 </ul>
 
 
 Team Support &amp; Development
 
 
 <ul>
 <li>
 Share best practices and coach junior sales staff.
 </li>
 <li>
 Support onboarding and capability building within the sales team.
 </li>
 <li>
 Promote a high-performance, results-driven sales culture.
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 <ul>
 <li>
 HORECA revenue growth vs. target (EGYPT)
 </li>
 <li>
 New client acquisition
 </li>
 <li>
 Account growth and retention rate
 </li>
 <li>
 Gross margin achievement
 </li>
 <li>
 Customer satisfaction scores
 </li>
 <li>
 Accuracy and timeliness of sales reporting
 </li>
 <li>
 Execution of promotional plans
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 Minimum 8 to 9 years of sales experience in the HORECA sector, preferably B2B.
 </li>
 <li>
 Proven track record in business development and account management.
 </li>
 <li>
 EGYPT market experience preferred.
 </li>
 </ul>
 
 
 Knowledge
 
 
 <ul>
 <li>
 Strong understanding of EGYPT HORECA channel dynamics.
 </li>
 <li>
 Knowledge of pricing, negotiation, and contract management.
 </li>
 <li>
 CRM systems and sales reporting tools.
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or related field preferred.
 </li>
 </ul>
 
 
 
 
 
 Accountability Indicators
 
 
 <ul>
 <li>
 Achievement of EGYPT sales and margin targets.
 </li>
 <li>
 Growth of EGYPT HORECA customer base.
 </li>
 <li>
 Quality and stability of customer relationships.
 </li>
 <li>
 Compliance with commercial policies.
 </li>
 <li>
 Contribution to team capability building.
 </li>
 </ul>
 
 
 
 
 
 Other Skills and Attributes
 
 
 <ul>
 <li>
 Strong negotiation and communication skills.
 </li>
 <li>
 Results-driven and commercially minded.
 </li>
 <li>
 High customer orientation.
 </li>
 <li>
 Analytical and data-driven decision maker.
 </li>
 <li>
 Collaborative and team-oriented.
 </li>
 <li>
 High energy, self-motivated, and resilient.
 </li>
 </ul>
 
 
 
 
 
 Direct Reports (if Any)
 
 
 
 None
 
</div>

HORECA Sales Manager

<div>
 
 
 Job Title:
 
 eCommerce Specialist
 
 
 
 Reports To:
 
 MT Manager
 
 
 
 Business Unit:
 
 Commercial
 
 
 
 Function:
 
 Sales
 
 
 
 Grade: L05
 
 
 
 
 Location:
 
 EGYPT
 
 
 
 
 
 
 Operating Context
 
 
 
 The eCommerce Specialist &ndash; Egypt operates within the NEA Business Unit structure, reporting directly to the MT Manager - Egypt. The role supports the digital acceleration agenda of the Egypt market, ensuring profitable growth across eCommerce and omni-channel platforms.
 
 
 Egypt represents a fast-evolving digital retail landscape characterized by:
 
 <ul>
 <li>
 Rapid growth of online retail channels
 </li>
 <li>
 Increasing competition for digital shelf visibility
 </li>
 <li>
 Strong price sensitivity and promotional intensity
 </li>
 <li>
 Growing importance of digital marketing and data analytics
 </li>
 </ul>
 
 The role requires strong commercial discipline, analytical capability, and hands-on digital execution within an FMCG environment.
 
 
 
 
 
 
 Purpose of the Job
 
 
 
 The eCommerce Specialist is responsible for driving revenue growth, optimizing digital presence, and managing end-to-end performance of key eCommerce accounts in Egypt. The role ensures profitable growth, enhanced online customer experience, strong digital execution, and effective cross-functional collaboration aligned with commercial and governance standards.
 
 
 
 
 
 
 Key Roles and Responsibilities
 
 
 
 
 Business &amp; Revenue Growth
 
 
 <ul>
 <li>
 Drive revenue growth across all assigned eCommerce accounts in Egypt.
 </li>
 <li>
 Support the development and execution of digital sales strategy in line with AOP.
 </li>
 <li>
 Manage account-level P&amp;L, forecasting, and profitability.
 </li>
 <li>
 Monitor performance versus targets and implement corrective actions where needed.
 </li>
 </ul>
 
 
 Account &amp; Portal Management
 
 
 <ul>
 <li>
 Manage end-to-end relationship with assigned online retail partners.
 </li>
 <li>
 Oversee portal operations including product listings, pricing, content accuracy, and promotional activations.
 </li>
 <li>
 Ensure timely execution of trade plans and digital campaigns.
 </li>
 <li>
 Optimize assortment, availability, and digital shelf positioning.
 </li>
 </ul>
 
 
 Digital Marketing &amp; Optimization
 
 
 <ul>
 <li>
 Lead SEO initiatives to enhance product discoverability and conversion.
 </li>
 <li>
 Support digital marketing campaigns to drive traffic and sales.
 </li>
 <li>
 Monitor campaign performance and optimize ROI.
 </li>
 <li>
 Collaborate on CRM, social media, and online brand activation initiatives.
 </li>
 </ul>
 
 
 Customer Experience &amp; Complaint Handling
 
 
 <ul>
 <li>
 Ensure optimized product content, images, and descriptions.
 </li>
 <li>
 Act as primary owner of eCommerce-related complaints across all digital channels.
 </li>
 <li>
 Investigate customer dissatisfaction cases and implement corrective actions.
 </li>
 <li>
 Ensure high standards of customer satisfaction and timely issue resolution.
 </li>
 </ul>
 
 
 Analytics &amp; Reporting
 
 
 <ul>
 <li>
 Analyze sales trends, promotional effectiveness, and customer behavior.
 </li>
 <li>
 Build and maintain dashboards for daily operations and performance tracking.
 </li>
 <li>
 Provide actionable insights and performance reports to management.
 </li>
 </ul>
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Work closely with Sales, Marketing, Supply Chain, and Customer Service teams.
 </li>
 <li>
 Support development of omni-channel and digital growth initiatives.
 </li>
 <li>
 Coordinate product launches and promotional rollouts in digital channels.
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 Revenue growth versus target in Egypt
 
 
 Achievement of sales forecast and profitability targets
 
 
 Digital marketing ROI and campaign effectiveness
 
 
 Improvement in conversion rate and traffic growth
 
 
 Accuracy of forecasting and reporting
 
 
 Digital shelf compliance and product availability
 
 
 Complaint resolution time and customer satisfaction
 
 
 Contribution to omni-channel growth strategy
 
 
 
 
 
 
 Travel Requirements
 
 
 
 Minimal travel within Egypt (as required).
 
 
 
 
 
 
 
 
 
 Requirements
 
 
 
 
 Experience
 
 
 
 2&ndash;5 years of experience in eCommerce or digital sales roles.
 
 
 Experience within FMCG / Beverage industry preferred.
 
 
 Experience managing online retail accounts and digital marketing initiatives.
 
 
 
 
 
 
 Knowledge
 
 
 
 Strong understanding of eCommerce operations and portal management.
 
 
 Knowledge of SEO, digital marketing, CRM, and performance analytics tools.
 
 
 Understanding of pricing, trade investment, and promotional planning.
 
 
 Fluent in English; Arabic preferred.
 
 
 
 
 
 
 Qualifications
 
 
 
 Bachelor&rsquo;s Degree in Sales, Marketing, Business Administration, or related field
 
 
 OR equivalent professional experience.
 
 
 
 
 
 
 Accountability Indicators
 
 
 
 Achievement of digital revenue and profitability targets
 
 
 Effective management of trade investments and marketing budgets
 
 
 Accurate forecasting and performance reporting
 
 
 Optimized digital presence and product visibility
 
 
 High customer satisfaction standards
 
 
 Compliance with commercial and governance policies
 
 
 
</div>

Ecommerce Specialist

AtkinsRéalis

<div>
 
 Overview
 
 
 
 You will be working closely with regional win work/technical leads and business development &amp; the engagement team across AtkinsR&eacute;alis and the wider organisation to produce compelling bids. As a member of the central Bid Management team, you will also be responsible for contributing to the continuous improvement of the win-work capability (people, processes, tools, information, and governance).
 
 
 Your role
 
 
 <ul>
 <li>
 Implement and facilitate capture planning process.
 </li>
 <li>
 Facilitate kick off workshops and Go/No Go call.
 </li>
 <li>
 Facilitate win theme sessions and supporting strategies.
 </li>
 <li>
 Initiate and drive Go No Go calls and risk cat tool.
 </li>
 <li>
 Portal Management (CRM tools) and Review procurement documents and attachments.
 </li>
 <li>
 Create and maintain a Bid/ Proposal Management Plan.
 </li>
 <li>
 Develop compliance matrix, storyboard templates and allocate bid deliverables.
 </li>
 <li>
 Review / approve response for standard prequalification questions.
 </li>
 <li>
 Check PQQ responses from JV partners (if applicable).
 </li>
 <li>
 Graphics co-ordination, (colour schemes; word templates; document covers and dividers; images / photos; graphics / charts / graphs (where applicable) and Graphics approval, activity led by Bid Coordinator.
 </li>
 <li>
 Work involves knowledgeable application of quality control as well as standard procedures and criteria to the coordination of proposals which are of critical importance to the firm.
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 Assist in the development of preparation for Stage-gate reviews &ndash; and facilitate bid go/no-go decision.
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 Support development of CVs.
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 Work with the Business Development &amp; Engagement team to schedule &amp; coordinate communications activities necessary to identify customer issues, hot buttons and the associated win themes and win strategy statements. Occasionally contact upper management for required signatures.
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 Support the production of case studies / evidence scenarios. Final quality review of documents, post-formatting and after Bid Coordinator proof read/ sense check.
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 Final proofread / compliance check of tender documents.
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 Lead, review, approve and disseminate Lessons Learnt feedback &ndash; Proposal Manager to lead the session with support from the Bid Co-ordinator.
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 Support response to Client Queries.
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 Support preparation for client interviews / presentations.
 
 
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 About You
 
 
 
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 Excellent verbal and written communication skills.
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 Relationship building.
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 Ability to multi-task and manage several projects at once.
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 Attention to detail.
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 Collaborative approach.
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 Time management skills.
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 Enthusiastic, initiative and the confidence to start things from scratch.
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 Confident using digital tools and learning new ones
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 Promote the use of AtkinsR&eacute;alis' work winning processes and tools
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 In-still a culture where others share knowledge, insights and learning.
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 Fluent French and English speaker
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 Strong communicator with strong grammar, spelling, composition, and proofreading abilities.
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 Able to evaluate, monitor and present ideas and data
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 Analytical with solid organisational skills, scheduling and prioritising activities
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 A flexible but methodical approach to supporting bids
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 Computer skills required and proficiency with Microsoft Office Suite, Adobe Creative Suite, CRM, and other software programs
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 Comfortable and effective when working across all levels of an organisation.
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 Make sound decisions, but also works with other stakeholders (e.g., sales lead, capture lead, PM) to gain buy-in.
 
 
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 Reward &amp; benefits
 
 
 
 This Includes
 
 
 
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 Comprehensive life insurance coverage.
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 Premium medical insurance for you and your dependents.
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 Generous annual leave balance.
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 Flexible and hybrid work solutions.
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 Remote work opportunities outside of country.
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 Company gratuity scheme.
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 Discretionary bonus program.
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 Relocation assistance.
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 Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.
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 Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.
 
 
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 </ul>
 
 About AtkinsR&eacute;alis
 
 
 
 We're AtkinsR&eacute;alis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.
 
 
 Find out more.
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Senior Proposal Engineer

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