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account manager quantitative research

Kantar

<div>
 
 
 
 Kantar is looking for an Account Manager (Quantitative Research) to join our Downtown Mall office in Cairo!
 
 
 
 
 
 
 
 
 About Kantar
 
 
 
 
 
 
 Kantar is the world&rsquo;s leading data, insights, and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies. Kantar&rsquo;s 30,000 people based in more than 100 countries help the world&rsquo;s leading organizations succeed and grow. Nobody knows people better than Kantar. We provide insight and inspiration to help our clients, our people and society to create and flourish in an extraordinary world.
 
 
 
 
 
 Our insights colleagues are experts in human understanding. With expertise covering brand, innovation, creative, media, commerce and customer experience, they help clients define what brands should stand for, how to disrupt and renew their offer, how to connect with audiences and how to win with consumers and customers.
 
 
 
 
 
 
 About the role
 
 
 
 
 
 
 As an Account Manager, you will be part of our ambitious Quantitative Research team, managing clients across a variety of industries and research domains. As a key interface between the organization and our clients, the role includes client engagement, consultancy, study design and analysis, overseeing presentations and reports as well as managing a small team of Research Executives.
 
 
 
 
 
 This is Cairo-based regional client servicing role where you will be empowered and accountable for successful delivery of client projects.
 
 
 
 
 
 
 What you will be doing:
 
 
 
 
 
 <ul>
 <li>
 Account management &amp; client servicing
 </li>
 <li>
 Business development
 </li>
 <li>
 End-to-end research project design and management
 </li>
 <li>
 Quantitative analysis, insights, tracking, reporting
 </li>
 <li>
 Team &amp; people management
 </li>
 </ul>
 
 
 
 
 
 The skills &amp; experience you&rsquo;ll need:
 
 
 
 
 
 <ul>
 <li>
 University Degree in a relevant field (Economics, Marketing, Psychology, Business Administration, or other)
 </li>
 <li>
 Minimum of 4 years of experience managing and delivering high volume quantitative research studies to a variety of clients
 </li>
 <li>
 Experience with brand equity studies, segmentation, U&amp;As, concept/product testing as well as consumer profiling
 </li>
 <li>
 People management experience
 </li>
 </ul>
 
 
 
 
 
 Why join Kantar?
 
 
 
 
 
 
 We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, nobody knows people better than Kantar.
 
 
 
 
 
 And because we know people, we like to make sure our people are looked after as well. Equality of opportunity for our people are our highest priority, and we encourage our people to work in a way that supports their health and wellbeing. While we encourage our colleagues to spend part of their working week in the office, we understand no one size fits all, and we&rsquo;re flexible in our approach to ensure people feel included and accepted.
 
 
 
 
 
 We&rsquo;re committed to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, which is why we welcome applications from all background and sections of society. Even if you feel like you&rsquo;re not a perfect fit, we&rsquo;d love to receive your application and talk to you about this job or others at Kantar.
 
 
 
 
 
 
 Interested?
 
 
 
 
 
 
 Send us your application including CV today. For questions, you may get in touch with Anne-Lise Bosmans, EMEA TA Specialist (anne-lise.bosmans@kantar.com).
 
</div>

Account Manager, Quantitative Research

JGT & P

<div>
 
 Job Summary
 
 
 
 The
 
 
 PPC Specialist
 
 
 is a hands-on, expert role responsible for the planning, creation, management, and intensive optimization of pay-per-click (PPC) campaigns, with a strong emphasis on the
 
 
 Google Ads ecosystem
 
 
 . This role ensures the advertising budget is invested efficiently to maximize conversions, improve Quality Scores, and achieve specific ROI targets. The ideal candidate has
 
 
 2-3 years of proven, dedicated experience
 
 
 in paid search, is highly analytical, and possesses deep technical skills in campaign execution and web analytics integration.
 
 
 
 Key Responsibilities
 
 
 PPC Strategy &amp; Campaign Ownership
 
 <ul>
 <li>
 
 Develop strategic PPC plans based on performance goals, target audience analysis, and market insights.
 
 </li>
 <li>
 
 PPC Account Ownership (2-3 Years):
 
 
 Proven experience in owning, managing, and scaling
 
 
 multiple Google Ads accounts
 
 
 (Search, Display, and Video campaigns) to meet diverse business objectives (Lead Gen, eCommerce, etc.).
 
 </li>
 <li>
 
 Conduct in-depth
 
 
 keyword research, competitive analysis, and negative keyword management
 
 
 for large-scale accounts to ensure high efficiency and low CPCs.
 
 </li>
 <li>
 
 Collaborate with Marketing and Account Management teams to align campaign tactics with overall business strategy.
 
 </li>
 </ul>
 
 Campaign Execution &amp; Technical Optimization
 
 <ul>
 <li>
 
 Manage and execute campaigns across platforms such as:
 
 </li>
 <li>
 
 Google Ads (Search, Display, YouTube)
 
 
 &ndash;
 
 
 Primary focus
 
 </li>
 <li>
 
 Meta Ads (Facebook/Instagram) &ndash;
 
 
 Secondary exposure
 
 </li>
 <li>
 
 Structural Excellence:
 
 
 Direct experience with developing and implementing
 
 
 advanced Google Ads account structures
 
 
 (e.g., tightly-themed ad groups) to maximize relevance and Quality Scores.
 
 </li>
 <li>
 
 Execute rigorous
 
 
 A/B testing
 
 
 on ad copy (RSAs/ETAs), bidding strategies, and landing page effectiveness.
 
 </li>
 <li>
 
 Bid Strategy Mastery:
 
 
 Proven track record of managing and optimizing
 
 
 Smart Bidding strategies
 
 
 (e.g., Target CPA, Maximize Conversions) and manual bidding tactics to drive maximum ROI.
 
 </li>
 <li>
 
 Expertise in deploying and analyzing all relevant
 
 
 Ad Extensions
 
 
 to improve ad quality and screen presence.
 
 </li>
 <li>
 
 Hands-on experience with
 
 
 Google Tag Manager (GTM)
 
 
 to accurately deploy and manage conversion tags, remarketing pixels, and custom scripts for PPC campaigns.
 
 </li>
 </ul>
 
 Performance Management &amp; Analysis
 
 <ul>
 <li>
 
 Monitor daily campaign performance, identifying trends and implementing immediate, granular optimization tactics to improve efficiency.
 
 </li>
 <li>
 
 Adjust budgets, bids, and targeting dynamically to achieve
 
 
 KPIs
 
 
 such as improving
 
 
 ROAS
 
 
 or decreasing
 
 
 CPA
 
 
 .
 
 </li>
 <li>
 
 Troubleshoot tracking issues, pixel validation, and conversion attribution models within the PPC platforms.
 
 </li>
 <li>
 
 Solid, practical experience in leveraging
 
 
 Google Analytics 4 (GA4)
 
 
 data to assess PPC performance beyond the click, including analyzing user behavior, event tracking, and conversion paths for optimization insights.
 
 </li>
 </ul>
 
 Reporting &amp; Communication
 
 <ul>
 <li>
 
 Prepare comprehensive performance reports detailing campaign results, key insights, and actionable recommendations for future strategy.
 
 </li>
 <li>
 
 Clearly communicate PPC results, campaign health, and technical recommendations to internal stakeholders.
 
 </li>
 </ul>
 
 Qualifications
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in Marketing, Advertising, or a related quantitative field.
 
 </li>
 <li>
 
 Proven, hands-on experience of
 
 
 2&ndash;3 years
 
 
 as a dedicated
 
 
 PPC Specialist
 
 
 or Paid Search Analyst.
 
 </li>
 <li>
 
 Deep, technical proficiency in the
 
 
 Google Ads platform
 
 
 and the overall paid search ecosystem.
 
 </li>
 <li>
 
 Expert-level understanding of web analytics tools, specifically
 
 
 Google Analytics 4 (GA4)
 
 
 and
 
 
 Google Tag Manager (GTM)
 
 
 .
 
 </li>
 <li>
 
 Experience with tracking, attribution models, and advanced conversion optimization techniques.
 
 </li>
 <li>
 
 Strong analytical mindset with excellent problem-solving skills and a focus on quantifiable results.
 
 </li>
 <li>
 
 Ability to manage significant advertising budgets and complex campaign portfolios simultaneously.
 
 </li>
 </ul>
 
 Preferred Skills
 
 <ul>
 <li>
 
 Experience with advanced Display and Video advertising through Google Ads (GDN, YouTube).
 
 </li>
 <li>
 
 Knowledge of SEO/SEM best practices and how they inform paid search strategies.
 
 </li>
 <li>
 
 Familiarity with marketing automation or CRM tools.
 
 </li>
 </ul>
 
 Key Attributes
 
 <ul>
 <li>
 
 Data-Driven Mindset
 
 
 (Obsession with metrics and results)
 
 </li>
 <li>
 
 Detail-Oriented
 
 
 and highly organized in account structure
 
 </li>
 <li>
 
 Strong problem-solving skills and intellectual curiosity
 
 </li>
 <li>
 
 Self-starter with the ability to take ownership of performance
 
 </li>
 <li>
 
 Creative thinker in developing ad copy and testing hypotheses
 
 </li>
 </ul>
</div>

PPC Specialist

Qureos

As a client service representative, you’ll play a pivotal role in driving our client satisfaction and revenue leading into retention and revenue growth objectives. You will be providing phone-based support to customers from the comfort of your home! You&nbsp;will help resolve and escalate product &amp; platform issues and answer account and billing questions. You will be using your communication skills and customer first mindset to empathetically collaborate with TCP’s customers to solve their issues. What you’ll be doing: &nbsp;<ul><li>Respond to customer inquiries and requests over the phone, email and chat based on SOPs</li><li>Utilize TCP’s tech tools suite (Microsoft Suite, Salesforce, ZOHO, Hodu) in day-to-day operations</li><li>Escalate and distribute customer issues to relevant departments as per guidelines</li><li>Record, review and follow-up on requests and resolutions</li><li>Investigate and research solutions</li><li>Update customer records during conversation</li><li>Meet and exceed quantitative metrics and KPIs including client facing time, call quality and occupancy &nbsp;</li></ul>What we are looking for: &nbsp;<ul><li>Technological Requirements: Dedicated home workspace needed</li><li>Work Schedule: 05 days a week, 40 hours/week, 09 hour shift with 01 hour of unpaid break (09 AM to 09 PM Eastern Time) Monday to Friday &amp; Saturday post training</li><li>Experience &amp; Knowledge: 1-2 years' experience of customer services, collections &amp; retention in USA based B2C focused financial and banking services industry</li><li>Base Salary: $4/hr</li></ul>

Client Service Representative (Customer Services)

ArabyBrand

<div>
 If you are detail-oriented and have strong communication, analytical and planning skills, this is the perfect job for you! We are looking for a Senior Digital &amp; Business Strategist &amp; Account Manager
 
 
 
 
 The Big Picture:
 
 
 
 
 Araby Brand, a dynamic digital marketing agency in the MENA region, specializes in performance marketing tailored to each client's unique needs. Our goal is to become a leading agency in the EMEA region, while ensuring that we remain an exceptional place to work.
 
 
 
 About The Role:
 
 
 
 As a senior Account Manager, you will oversee a portfolio of key clients, nurture existing relationships, and spearhead new business initiatives.
 
 
 This role provides a dynamic and fast-paced environment ideal for those passionate about digital marketing and eager to innovate and drive results.
 
 
 
 Key Responsibilities Include:
 
 
 
 <ul>
 <li>
 Serve as the primary point of contact and communication bridge between clients, ensuring their needs are promptly and effectively addressed.
 </li>
 <li>
 Cultivate and maintain long-term, trust-based relationships with clients to promote loyalty and satisfaction
 </li>
 <li>
 Skillfully negotiate contracts and agreements to achieve mutually beneficial outcomes.
 </li>
 <li>
 Proactively and professionally handle client concerns and inquiries in a timely manner.
 </li>
 <li>
 Prepare detailed account, performance and revenue reports that showcase key performance metrics and provide actionable insights.
 </li>
 <li>
 Identify growth opportunities within client accounts and collaborate with internal teams to drive sales
 </li>
 <li>
 Develop innovative strategies to strengthen client relationships and Develop innovative strategies to strengthen client relationships and increase revenue while delivering exceptional value.
 </li>
 <li>
 Ensure timely resolution of critical issues to facilitate effective escalation management
 </li>
 <li>
 Work closely with Analytics and Ad Operations to determine root causes for customer success or failure and drive requirements for product or process enhancement and development as needed
 </li>
 <li>
 Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign
 </li>
 <li>
 Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal
 </li>
 <li>
 Provide input on new processes and workflows as needed
 </li>
 <li>
 Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 A degree from a university in the fields of Marketing, Mass Communication, Business or another related area.
 </li>
 <li>
 At least 4+ years of proven experience in Account Management within the digital marketing industry
 </li>
 <li>
 Deep understanding of online marketing tools, trends, and social media platforms.
 </li>
 <li>
 Excellent communication and problem-solving skills with close attention to detail.
 </li>
 <li>
 Fluent in both spoken and written English as well as Arabic.
 </li>
 <li>
 Good knowledge of CRM Software, Microsoft Office, and G-Suite applications.
 </li>
 <li>
 Ability to customize solutions according to the client's specific needs and goals.
 </li>
 <li>
 Ability to handle multiple tasks at once and manage various projects without making mistakes
 </li>
 <li>
 Strong negotiation capabilities complemented by analytical abilities that can lead to successful results
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 Why Join Araby Brand?
 
 
 
 <ul>
 <li>
 Exciting bonus opportunities, incentives &amp; profitshare
 </li>
 <li>
 Comprehensive health insurance coverage
 </li>
 <li>
 Growth Opportunities: Be part of a team that values personal and professional development, with continuous learning and career advancement opportunities
 </li>
 <li>
 Innovative Environment: Work in a dynamic, agile setting where creativity and innovation are encouraged
 </li>
 <li>
 Impactful Work: Play a crucial role in driving the growth and success of our clients' businesses
 </li>
 <li>
 Collaborative Culture: Join a passionate team dedicated to excellence and teamwork
 </li>
 <li>
 Flexible Work Arrangements: Enjoy flexible working options, including remote work, to support a healthy work-life balance
 </li>
 </ul>
</div>

Senior Digital & Business Strategist (Account Manager)

<div>
 
 
 About the Role
 
 
 
 We&rsquo;re seeking a highly capable Customer Experience (CX) Research Analyst who combines deep analytical thinking, strong storytelling, and exceptional communication skills. In this role, you&rsquo;ll own research end-to-end: designing studies, analyzing data, crafting insights, and presenting to senior stakeholders. The right candidate will produce executive-level memos and presentations with no further editing required&mdash;fully polished work.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead the planning, design and execution of CX research studies&mdash;qualitative (e.g., interviews, focus groups, journey mapping) and quantitative (e.g., surveys, metrics, transaction/behavioral data).
 </li>
 <li>
 Collect, clean, analyze and interpret data from multiple sources&mdash;surveys, customer feedback, transactional/operational datasets, CRM, support/ticket systems&mdash;to surface patterns, root causes, and opportunities.
 </li>
 <li>
 Structure research output in a clear, &ldquo;thesis-like&rdquo; format: hypothesis &rarr; investigation plan &rarr; findings &rarr; implications &rarr; recommendations.
 </li>
 <li>
 Write polished executive-level memos, briefs and presentations that distill complex ideas into concise, compelling narratives requiring no proofreading before distribution.
 </li>
 <li>
 Build compelling visualizations and dashboards to help stakeholders easily consume insights and make decisions.
 </li>
 <li>
 Partner cross-functionally with product, marketing, operations, CX strategy, and other teams to integrate insights into business decisions&mdash;informing product development, segmentation, journey enhancement, service design, etc.
 </li>
 <li>
 Support the development and maintenance of CX measurement frameworks (e.g., NPS, CSAT, CES), ensure research ties to business performance and customer outcomes.
 </li>
 <li>
 Monitor industry trends, competitive benchmarks, and external customer experience research so you&rsquo;re proactively surfacing ideas and insights.
 </li>
 <li>
 Maintain a research backlog, manage project timelines autonomously, prioritize deliverables, and ensure high quality, error-free outputs.
 </li>
 <li>
 Continuously improve research design, methods and processes&mdash;identify new data sources, apply newer analytics techniques, challenge assumptions, and raise the bar.
 </li>
 </ul>
 
 
 
 
 
 About You
 
 
 <ul>
 <li>
 Minimum
 
 3 years of relevant experience
 
 in CX research, customer insights, market research, analytics, or a related research-intensive role.
 </li>
 <li>
 French speaker is a must
 </li>
 <li>
 Proven ability to work independently&mdash;take ownership of research projects, from conception through to delivery&mdash;with strong critical thinking, initiative and autonomous working style.
 </li>
 <li>
 Exceptional writing, storytelling and presentation skills&mdash;you&rsquo;re comfortable writing for, and presenting to, senior executives without the need for additional proofing.
 </li>
 <li>
 Strong analytical mindset: comfortable with both qualitative and quantitative methods, able to interpret both large datasets and rich customer feedback.
 </li>
 <li>
 Skilled at structuring research and findings clearly and logically, in a &ldquo;thesis-like&rdquo; format.
 </li>
 <li>
 Excellent presentation skills and experience building decks/memos that influence business stakeholders.
 </li>
 <li>
 Proficiency with research and analytics tools (Excel, PowerPoint, survey platforms, data visualization tools like Tableau/Power BI, familiarity with statistical or scripting tools a plus).
 </li>
 <li>
 Strong collaboration and stakeholder management skills&mdash;can distil technical work into meaningful stories for non-technical audiences.
 </li>
 <li>
 Highly organized and detail-oriented with the ability to handle multiple projects and manage timelines autonomously.
 </li>
 </ul>
 
 
</div>

CX Research Analyst (French Speaker)

IQVIA

<div>
 
 Job Overview
 
 
 
 Responsible for the on-time completion of primary market research consulting projects or components of large, complex projects for clients in the life sciences field. Identifies and elevates potential new business opportunities and assists in the sales process.
 
 
 
 Essential Functions
 
 
 
 
 Project Delivery &amp; Execution
 
 
 
 <ul>
 <li>
 Participates or leads team in the design, development and delivery of primary market research consulting projects or components of larger, complex projects.
 </li>
 <li>
 Reviews and analyzes client requirements or problems and assists in the development of proposals of cost-effective solutions that ensure profitability and high client satisfaction.
 </li>
 <li>
 Provides direction and guidance to Analysts, Consultants, and where relevant, to Statistical Services assigned to engagement.
 </li>
 <li>
 Develops detailed documentation and specifications.
 </li>
 <li>
 Performs qualitative and/or quantitative analyses to assist in the identification of client issues and the development of client-specific solutions.
 </li>
 <li>
 Designs, structures and delivers client reports and presentations that are appropriate to the characteristics or needs of the audience.
 </li>
 <li>
 Effectively delivers findings to clients in form of in-person or virtual sessions.
 </li>
 <li>
 Recommends improvements and alternative solutions to resolve problems.
 </li>
 <li>
 Provides follow-up with client after project deliverable has been completed to ensure client satisfaction.
 </li>
 <li>
 When acting as Project Manager, proactively manages project timelines and manages day-to-day communication with the client and team members.
 
 
 </li>
 </ul>
 
 Business Development
 
 
 
 <ul>
 <li>
 May identify new business opportunities of follow-on work and new leads at assigned client.
 </li>
 <li>
 Ability to bring innovation and adopt AI-driven solutions.
 
 
 </li>
 </ul>
 
 Knowledge Development
 
 
 
 <ul>
 <li>
 Proactively develops broader and deeper knowledge of related primary market research methodologies through on-the-job experience and participation in training opportunities.
 </li>
 <li>
 Participate in developing subject matter expertise in Egypt.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree required.
 </li>
 <li>
 5&ndash;8 years of related experience in primary market research consulting and/or life sciences industry required.
 </li>
 <li>
 Possesses solid project management skills and client influencing and relationship-building skills.
 </li>
 <li>
 Works willingly and effectively with others in and across the organization to accomplish team goals.
 </li>
 <li>
 Experienced with developing consultative relationships with senior-level managers and executives at clients in the life science industry.
 </li>
 <li>
 Ability to manage multiple projects, juggle priorities and deliver on tight deadlines.
 </li>
 <li>
 Knowledge of primary research and analytical methodologies, tools and techniques related to functional area.
 </li>
 <li>
 Knowledge of key issues and current developments in the life science industry.
 </li>
 <li>
 Excellent presentation, communication and client influencing skills.
 </li>
 <li>
 Has established network and referral contacts.
 </li>
 <li>
 Has necessary subject matter expertise to effectively manage projects within a given CoE.
 
 
 </li>
 </ul>
 IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
</div>

Senior Consultant - Primary Market Research (HealthCare)

Halan - حالا

<div>
 
 
 
 Overview
 
 
 
 
 
 
 
 The main goal of an SDR is to find and qualify potential customers (prospects) and move them to the next stage of the sales process. They don't close deals; instead, they are focused on the initial outreach and lead qualifications to set up meetings for a senior Account Executive (AE) or Relationship Manager (RM) and pave the way for applying bulk sourcing model.
 
 
 
 
 
 
 
 
 
 
 
 
 
 What You&acute;ll Do
 
 
 
 
 
 
 
 Lead Generation &amp; Prospecting: Find potential clients through various channels, including cold calling, email, social media (like LinkedIn), and networking events, use sales tools and databases to research and identify potential leads within a specific target market and finally Build and maintain a robust pipeline of qualified leads.
 
 
 
 
 Outreach &amp; Engagement: Craft personalized and compelling messages to engage prospects and spark their interest, initiate conversations to understand the prospect's needs, challenges, and goals and Educate prospects on the value of the company's product or service.
 
 
 
 
 Qualification &amp; Hand-off: Qualify leads by asking strategic questions to determine if they are a good fit (e.g., assessing their budget, authority, need, and timeline), Successfully hand off qualified leads to the appropriate Account Executive or Relationship Manager for a formal meeting or demo and maintain accurate records of all interactions and updates the system.
 
 
 
 
 Collaboration &amp; Reporting: Work closely with the marketing team to provide feedback on lead quality and campaigns, Collaborate with Account Executives to ensure a smooth transition of qualified leads and provide weekly or monthly reports on prospecting activities, conversion rates, and pipeline health.
 
 
 
 
 
 
 
 
 
 
 What Makes You a Good Fit
 
 
 
 
 
 
 
 A bachelor's degree in business, marketing, or a related field is often preferred but not always required.
 
 
 
 
 Previous experience in sales, marketing, or customer-facing role is a plus, but this is a common entry point into sales.
 
 
 
 
 Excellent written and verbal communication skills. You should be a confident and persuasive speaker who isn't afraid to cold call.
 
 
 
 
 The ability to handle rejection and remain motivated is critical for success in this role.
 
 
 
 
 	Unwavering integrity, ethical conduct, and a strong commitment to corporate governance.
 
 
 
 
 
 
 
 
</div>

Field Sales Specialist

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