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customer service representative Jobs in Dubai

customer service representative

account manager sales representative

Mindware

<div>
 
 Job Title
 
 
 
 
 Account Manager
 
 
 
 
 Job Scope
 
 
 
 The Account Manager is accountable for the promotion of the company products/services, through a well-defined strategy and sound partnerships with existing/potential partners. S/He works towards optimizing sales volumes and champions marketing programs.
 
 
 
 Main Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Define and implement the strategy and roadmap of the assigned products/services line in alignment with the management team
 </li>
 <li>
 Lead the partners&rsquo; relations in alignment with the company&rsquo;s management and strategy
 </li>
 <li>
 Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory
 </li>
 <li>
 Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities
 </li>
 <li>
 Specify market requirements for current and future products/services by conducting market research supported by on-going visits to existing and potential customers
 </li>
 <li>
 Execute and supervise the entire sales cycle from quotation to collection
 </li>
 <li>
 Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly
 </li>
 <li>
 Generate sales for the entire product/service line in terms of long-term revenue and profitability
 </li>
 <li>
 Develop and deliver accurate sales forecasts and market development reports in line with business objectives
 </li>
 <li>
 Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary
 </li>
 <li>
 Promote the company and its services within the Region.
 
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Business Administration, Sales or any other related field.
 
 
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum of 2 years of relevant experience
 </li>
 <li>
 Strong knowledge of construction softwareExperience with BIM solutions is required
 </li>
 <li>
 Candidates from vendors or BIM consultancies, particularly those managing BIM consultants, will be preferred
 </li>
 <li>
 Excellent communication skills with a strong professional presence
 </li>
 <li>
 Proven ability in business development, including identifying (hunting) and onboarding new customers
 </li>
 </ul>
</div>

Account Manager

Wiley

<div>Job Description:
We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what&rsquo;s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what&rsquo;s next to power infinite possibilities for our customers, colleagues and society at large.
About the Role:
The Account Manager is responsible for managing and retaining a portfolio of institutional accounts, driving revenue growth through relationship building, strategic account planning, and consultative sales approaches. This role requires deep understanding of customer needs, data-driven decision making, and the ability to identify cross-selling opportunities learning products. The primary focus of this role would be for higher education products and portfolio. 
 
 
How you will make an impact:
<ul><li>Drive growth across the assigned territory by achieving and exceeding annual sales targets for Wiley&rsquo;s print and digital solutions
</li><li>Build and manage strong relationships with academic institutions, resellers, and new prospects to expand adoption and renewals
</li><li>Promote front‑list and digital products, with a strong focus on supporting digital transition in Higher Education
</li><li>Develop and execute territory sales plans, managing pipeline activity, forecasting, and reporting against targets
</li><li>Represent Wiley products commercially, present proposals, and negotiate terms to close new and renewal business
</li><li>Gather and share market intelligence, customer feedback, and competitor insights to inform internal teams
</li><li>Collaborate closely with sales, marketing, customer service, and digital teams to deliver a strong customer experience 
</li></ul>What we look for:
<ul><li>Bachelor&rsquo;s degree (BA/BS)
</li><li>Previous sales experience within publishing or education-focused industries
</li><li>3-5+ years of experience hitting targets and managing strategic account
</li><li>Strong knowledge of academic institutions and the Higher Education market
</li><li>Working knowledge of digital books, formats, and industry sales models
</li><li>Proficiency in MS Office applications
</li><li>Strong written and verbal English communication skills
</li><li>High level of initiative, organisation, and attention to detail
</li><li>Ability to travel regularly across the assigned territory
</li><li>Proven success in exceeding financial sales goals using a consultative sales approach
</li><li>Proficiency in additional languages, particularly Arabic or Russian, is desirable.
</li></ul>We power infinite possibilities.
For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing&mdash;creating impact that reaches everywhere. 
We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.
Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.
 
 
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.
 
 
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.
 
 
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for United Kingdom, Canada and USA based roles.
 
 
When applying, please attach your resume/CV to be considered.
#LI-SC
Job Posting Title:
Account Manager - MEA Learning
Location:
Dubai, ARE</div>

Account Manager - MEA Learning

Discovered MENA

<div>
 
 
 Account Manager
 
 
 
 Dubai
 
 
 AED 22,500 per month
 
 
 
 
 
 We are hiring an
 
 Account Manager
 
 to join a globally recognised business specialising in immersive and experiential technology. With a strong international presence, this organisation partners with major brands, retailers, and entertainment venues to deliver innovative, interactive experiences.
 
 
 
 
 
 
 The Role
 
 
 
 
 
 
 As an
 
 Account Manager
 
 , you will be a key member of the Client Services team, taking ownership of projects from initial brief through to final delivery.
 
 
 
 
 
 This is
 
 not a business development role
 
 . Instead, you will focus on managing and delivering approved opportunities, acting as the day-to-day client lead across pitching, contracting, and execution.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Manage projects end-to-end, from brief through to delivery
 </li>
 <li>
 Act as the main point of contact for clients during pitch and delivery phases
 </li>
 <li>
 Support and execute pitch responses for inbound opportunities
 </li>
 <li>
 Prepare and submit RFI/RFP responses with accuracy and attention to detail
 </li>
 <li>
 Maintain client portals, vendor registrations, and documentation libraries
 </li>
 <li>
 Coordinate with internal creative and technical teams to meet deadlines
 </li>
 <li>
 Ensure projects are delivered in line with expectations and agreed frameworks
 </li>
 <li>
 Escalate any commercial or scope changes where required
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 
 
 <ul>
 <li>
 3&ndash;5 years&rsquo; experience in Account Management or Client Services
 </li>
 <li>
 Experience within a project-based environment (creative, experiential, digital, or production)
 </li>
 <li>
 Exposure to the GCC market (Arabic is advantageous)
 </li>
 <li>
 Experience working on RFI/RFP processes and pitch support
 </li>
 <li>
 Strong PowerPoint and Microsoft Office skills (Figma is a plus)
 </li>
 <li>
 Highly organised, detail-driven, and comfortable working under pressure
 </li>
 <li>
 A proactive, process-led mindset with an interest in immersive or emerging technologies
 </li>
 </ul>
 
 
</div>

BookTax Outsourcing

Company : Black Swan Business Setup ServicesJob post summaryJob description:We are seeking a highly skilled and detail-oriented Senior Accountant to join our growing finance team. The ideal candidate will have a strong background in providing comprehensive bookkeeping services and possess hands-on experience utilizing Zoho CRM.In this role, you will oversee complex accounting activities, ensure the accuracy of financial records, and manage the integration of financial data within our CRM system. You will play a crucial role in bridging the gap between our accounting processes and customer relationship management, ensuring seamless billing, reporting, and financial forecasting.Key ResponsibilitiesAccounting &amp; Bookkeeping<ul><li>Manage full-cycle accounting processes, including Accounts Payable (A/P), Accounts Receivable (A/R), and general ledger maintenance.</li><li>Perform daily and monthly bank, credit card, and account reconciliations to ensure accuracy.</li><li>Lead the month-end and year-end close processes, preparing necessary journal entries and adjusting entries.</li><li>Prepare and analyze accurate monthly, quarterly, and annual financial statements (Balance Sheet, Income Statement, Cash Flow).</li><li>Provide high-level bookkeeping services, ensuring all financial transactions are categorized correctly and compliant with GAAP (or local accounting standards).</li><li>Assist with tax preparation and coordinate with external auditors or tax professionals as needed.</li><li>Mentor and guide junior accounting staff or bookkeeping assistants.</li></ul>Zoho CRM &amp; Systems Management<ul><li>Utilize Zoho CRM to track client accounts, billing information, and sales data as it relates to financial forecasting.</li><li>Ensure seamless integration and data accuracy between Zoho CRM and our primary accounting software (e.g., Zoho Books, QuickBooks, Xero).</li><li>Create and maintain financial dashboards, custom reports, and workflows within Zoho CRM to streamline invoicing and payment tracking.</li><li>Collaborate with the sales and operations teams to resolve billing discrepancies and optimize the quote-to-cash process within the CRM.</li><li>Maintain data hygiene within the CRM regarding client financial profiles and contract renewals.</li></ul>Qualifications &amp; Requirements<ul><li>Education: Bachelor&rsquo;s degree in Accounting, Finance, or a related field. (CPA, CMA, or equivalent certification is highly preferred).</li><li>Experience: 4+ years of progressive accounting and bookkeeping experience.</li><li>Proven experience managing books for multiple entities, clients, or complex business structures.</li></ul>Benefits:<ul><li>Paid sick time</li><li>Paid time off</li></ul>Work Location: In person ( Business Bay, Dubai)Pay: AED5,000.00 - AED8,000.00 per monthWork Location: In person

Accounts Manager

WPP Production

<div>
 
 About WPP Production
 
 
 
 We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.
 
 
 
 About WPP
 
 
 
 WPP is the trusted growth partner for the world&rsquo;s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company &ndash; powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
 
 
 
 Account Manager
 
 
 
 
 The Company:
 
 
 
 WPP Production is a leading creative production company, producing advertising and marketing content for many of the world&rsquo;s most famous brands, across all media around the world. WPP Production was founded over 10 years ago and has grown from a start-up to over 4,000 people, across 28 cities worldwide and is now part of the WPP family. Our rapid growth continues to drive us forward making WPP Production an exciting place to work and a great place to achieve your career ambitions.
 
 
 
 The Role:
 
 
 
 <ul>
 <li>
 Day to day contact for agency/ client stakeholders and WPP Production internal departments
 </li>
 <li>
 Coordination between Project/ Transcreation Management, WPP Production, client and agencies
 </li>
 <li>
 Respond to information requests from the Senior Account Manager or Account Directors
 </li>
 <li>
 Strive to better client and stakeholder relations
 </li>
 <li>
 Work closely with internal stakeholders e.g. Print, Transcreation &amp; Broadcast
 </li>
 <li>
 Handle all aspects of client campaigns from planning through to delivery
 </li>
 <li>
 Demonstrate clear understanding of the brand
 </li>
 <li>
 Highlight and escalate quality control issues
 </li>
 <li>
 Distribute contact reports and agendas
 </li>
 <li>
 Manage agreed budgets and administration
 </li>
 <li>
 Prepare accurate cost estimates against the Rate Card for AD approval
 </li>
 <li>
 Assist with financial reporting and smooth running of the finance function
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Support the AD in supplying client management information and reporting
 </li>
 <li>
 Experience of working in a TV, print, or digital production role essential
 </li>
 <li>
 High level of IT literacy, including usage of spreadsheets
 </li>
 <li>
 Strong numeracy skills
 </li>
 <li>
 Prioritisation, time management and attention to detail
 </li>
 <li>
 Resilience and ability to work under pressure
 </li>
 <li>
 Fluent oral and written English essential, other languages desirable
 </li>
 <li>
 Strong interpersonal skills
 </li>
 <li>
 Highly organised, detail oriented, customer focused, proactive and possess excellent communication skills with a clear understanding of international brand challenges
 </li>
 <li>
 Experience managing and servicing international accounts in 5+ markets with multiple stakeholders desirable.
 
 
 </li>
 </ul>
 
 Why work here:
 
 
 
 At WPP Production, you&rsquo;ll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry. You&rsquo;ll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next-generation tools are used to amplify not replace human creativity. With access to diverse projects, global career opportunities, and the backing of WPP&rsquo;s unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment.
 
 
 
 Inclusion and Impact
 
 
 
 WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
 
 
 
 Data
 
 
 
 We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to WPP Production. Before you do this, we think it's a good idea to read through our Privacy statement. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
 
 
 
 Please contact careers@wppproduction.com if you need the job advert or form in another format.
 
</div>

aló

<div>
 
 
 About AL&Oacute;
 
 
 
 Communication is about reaching out. It&rsquo;s about conversations. AL&Oacute; is the start of a conversation. We are a communications agency that believes conversations are integral to storytelling&mdash;and social media is where those conversations come alive in real time.
 
 
 We are looking for a proactive, passionate Account Manager with a strong&nbsp;
 
 social media mindset
 
 &mdash;someone who understands digital culture, audience behaviour, and how to build meaningful brand conversations online.
 
 
 
 
 
 Role Overview
 
 
 As an Account Manager, you will lead and manage client accounts with a strong focus on social-first thinking. You will ensure the timely delivery of creative work, drive digital engagement strategies, and contribute to the commercial success of both the client and the agency.
 
 
 This role is ideal for someone who thrives in a fast-paced environment, understands platform nuances, and can translate brand objectives into impactful social media strategies.
 
 
 
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Lead and manage regional/local client accounts with a&nbsp;
 
 social media&ndash;driven strategy
 
 </li>
 <li>
 Develop and present&nbsp;
 
 social media strategies, content plans, and campaign ideas
 
 </li>
 <li>
 Act as the primary point of contact for clients, ensuring seamless communication and satisfaction
 </li>
 <li>
 Coordinate with internal teams (creative, content, media) to deliver high-quality work on time
 </li>
 <li>
 Oversee&nbsp;
 
 content calendars, campaign rollouts, and platform-specific executions
 
 </li>
 <li>
 Monitor performance metrics and provide actionable insights to optimise campaigns
 </li>
 <li>
 Stay updated on&nbsp;
 
 social trends, platform updates, and audience behaviour
 
 </li>
 <li>
 Brief creative teams clearly with a strong understanding of digital and social requirements
 </li>
 <li>
 Review and critique content to ensure it aligns with brand voice and platform best practices
 </li>
 <li>
 Identify opportunities for&nbsp;
 
 up-selling and cross-selling digital and social services
 
 </li>
 <li>
 Support new business pitches with&nbsp;
 
 social-first ideas and presentations
 
 </li>
 <li>
 Ensure all deliverables meet scope, timelines, and quality expectations
 </li>
 <li>
 Build strong, long-term relationships with clients through proactive engagement
 </li>
 <li>
 Track budgets, media spends, and campaign performance accurately
 </li>
 </ul>
 
 
 
 
 Required Skills &amp; Experience
 
 <ul>
 <li>
 4&ndash;6 years of experience in&nbsp;
 
 advertising, digital, or social media agencies
 
 </li>
 <li>
 Strong understanding of&nbsp;
 
 social media platforms (Instagram, TikTok, LinkedIn, X, YouTube, etc.)
 
 </li>
 <li>
 Proven experience in managing and growing&nbsp;
 
 social media accounts for brands
 
 </li>
 <li>
 Experience in creating&nbsp;
 
 content strategies, influencer collaborations, and digital campaigns
 
 </li>
 <li>
 Excellent communication, presentation, and client management skills
 </li>
 <li>
 Ability to interpret data and translate it into actionable strategies
 </li>
 <li>
 Strong organisational and multitasking abilities
 </li>
 <li>
 A collaborative mindset with the ability to work across teams
 </li>
 <li>
 Proactive, adaptable, and solution-oriented approach
 </li>
 </ul>
 
 
 
 
 Qualifications
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business, Communications, or related field
 </li>
 <li>
 Prior experience in a&nbsp;
 
 media/digital agency is a must
 
 </li>
 </ul>
 
 
 
 ﻿
 
 
 
 
 What We&rsquo;re Looking For
 
 <ul>
 <li>
 A&nbsp;
 
 social-native thinker
 
 &nbsp;who understands internet culture and trends
 </li>
 <li>
 Someone who can turn insights into&nbsp;
 
 engaging, conversation-driven content
 
 </li>
 <li>
 A relationship builder who can confidently lead client conversations
 </li>
 <li>
 A team player who brings energy, ideas, and ownership to the table
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
</div>

Sirva

<div>
 As a Manager, Global Account Management, you will contribute to Sirva's success by working closely with the Vice President of Account Management and Global Account Management team to develop, maintain and shape client partnerships and enhance the client and customer experience. You will be a trusted advisor to the client and collaborate with them on identifying best practices within the talent mobility industry. The position works closely with client contact(s) to provide seamless customer service and maximize Sirva's value to the client.
 
 
 
 Key Responsibilities
 
 
 
 
 Client Consulting and Issue Resolution (50%)
 
 
 
 <ul>
 <li>
 Provide communication link between Sirva and the Client regarding relocation issues, household good issues, service level agreements and projects.
 </li>
 <li>
 Acts as a trusted advisor to the client and collaborates with them on identifying best practices within the talent mobility industry.
 </li>
 <li>
 Plays a key role in identifying solutions and resolving client issues across the client team and/or in partnership with other operational divisions.
 </li>
 <li>
 Exercise solid business judgment while making decisions and addressing transferee/assignee and client issues.
 
 
 </li>
 </ul>
 
 Collaboration with Global Account Management (20%)
 
 
 
 <ul>
 <li>
 Assist with upselling and overall project management, including the management and calculation of client SLA results.
 </li>
 <li>
 Provide support, as requested, with client implementations.
 </li>
 <li>
 Collate and validate data and content for Client Reviews and Governance meetings.
 </li>
 <li>
 Work with the account management team to establish delivery of strategic account plans with understanding and recognition of all global and regional requirements.
 </li>
 <li>
 Works collaboratively with the Account management and the client team to understand the client delivery requirements and drive client profitability and revenue growth.
 
 
 </li>
 </ul>
 
 Internal Consulting (20%)
 
 
 
 <ul>
 <li>
 Works with the Customer Experience teams to help educate on client policies and preferences.
 </li>
 <li>
 Collaborates with internal teams, management and VP/Director, Global Account Management to ensure client performance metrics are implemented, maintained, measured and achieved.
 </li>
 <li>
 Partner with local business development teams to support acquisition of new business
 </li>
 <li>
 Oversees VIP moves internally to ensure they are successful for the customer and Sirva.
 
 
 </li>
 </ul>
 
 Reporting (10%)
 
 
 
 <ul>
 <li>
 Collaborates with Analytics team to ensure successful delivery of client reporting.
 </li>
 <li>
 Serves as a consultant for all client divisions/departments who need assistance with reporting such as: volume, performance metrics, relocation and assignment costs, budgeting and accrual.
 </li>
 <li>
 Keeps clients informed of available client reports and new products and services, and helps to encourage and ensure understanding and increased usage of the available tools and products.
 </li>
 <li>
 Works closely with the Digital IT team to help them enable effective client self-service applications and processes and provides assistance with the implementation of new digital functionality to client contacts.
 
 
 </li>
 </ul>
 
 Qualifications And Preferred Skills
 
 
 
 <ul>
 <li>
 3-5 years of equivalent customer relationship management work experience required
 </li>
 <li>
 Strong organizational skills
 </li>
 <li>
 Strong verbal, written communication and presentation skills (English and Arabic preferred).
 </li>
 <li>
 Able to think critically and proactively solve issues
 </li>
 <li>
 Strong client relationship Skills
 </li>
 <li>
 Excellent critical thinking skills with an understanding of data analytics and interpretation
 </li>
 <li>
 Global business experience a plus
 </li>
 <li>
 Proficient with productivity and reporting applications e.g. Microsoft Office (Word, PowerPoint, Excel, Teams), etc.
 </li>
 <li>
 Interest in growing revenue in client accounts through upselling products and services
 
 
 </li>
 </ul>
 
 Education/Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree preferred
 </li>
 <li>
 Experience in global mobility or similar customer service roles with a focus on client relationships
 
 
 </li>
 </ul>
 
 Line Management Responsibility
 
 
 
 <ul>
 <li>
 NO
 </li>
 </ul>
</div>

Explore 915+ Account manager sales representative in Dubai this May. Find roles across top companies and apply now to boost your career.

915 account manager sales representative jobs In Dubai

Account Manager

Account Manager - MEA Learning

Account Manager

Accounts Manager

Account Manager

Account Manager

Account Manager