accounts payable processor – italian & english speaker

acquiring business e-commerce relationship manager / senior relationship manager

area manager, fulfillment center operations

business development manager Jobs in Cairo

business development manager

procurement manager

accounts payable processor – italian & english speaker Jobs in Cairo

acquiring business e-commerce relationship manager / senior relationship manager Jobs in Cairo

area manager, fulfillment center operations Jobs in Cairo

accounts receivable manager

DHL Express

<div>
 Connecting people, improving lives &mdash; it starts with you.
 
 
 Join a team where your passion for numbers shapes the way the world delivers.
 
 
 
 Role Purpose
 
 
 
 The Customer Accounting Manager is a pivotal leadership role within the DHL Express Egypt Finance division. You will be responsible for driving high-performance results across the entire Order-to-Cash cycle&mdash;including Credit Control, Query Management, and Cash Application. Your primary objective is to safeguard the company&rsquo;s cash flow and revenue integrity by ensuring world-class billing accuracy, timely debt collection, and superior customer service, all while meeting stringent regional financial targets and KPIs.
 
 
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 Strategic Team Leadership: Lead and develop the Credit Control, Query Functions, and Cash Application teams to foster a high-performance service culture.
 </li>
 <li>
 Debt &amp; DSO Management: Oversee credit management activities to ensure timely debt collection and manage Days Sales Outstanding (DSO) in alignment with regional standards.
 </li>
 <li>
 Billing Excellence: Ensure the organizational structure and processes facilitate error-free, timely invoice production and complete revenue capture.
 </li>
 <li>
 Query Resolution: Direct an efficient Query Handling section to ensure all customer disputes are resolved within agreed timeframes and service level standards.
 </li>
 <li>
 Cash Application: Manage the accurate and timely recording of all receipts to meet regional targets and maintain balance sheet integrity.
 </li>
 <li>
 Stakeholder Collaboration: Liaise with Sales and other Business Units to resolve customer-related issues and enhance cross-functional communication.
 </li>
 <li>
 External Partner Management: Maintain and manage relationships with legal counsel and third-party collection agencies to maximize debt recovery efficiency.
 </li>
 <li>
 Performance Monitoring: Develop and monitor individual KPIs/IKOs, conducting regular performance appraisals and identifying training needs for team growth.
 </li>
 <li>
 Process Improvement: Proactively identify and implement solutions to improve billing and collection workflows to gain operational efficiencies.
 </li>
 <li>
 Shared Service Oversight: Manage the relationship with the Malaysia Shared Service Centre to ensure billing quality and response times remain at a high standard.
 </li>
 <li>
 Financial Reporting: Prepare comprehensive monthly departmental activity reports and ensure all finance processes comply with regional audit standards.
 </li>
 <li>
 Customer Relationship Management: Join the sales team for customer visits to maintain professional relationships and resolve complex billing or credit issues.
 
 
 
 </li>
 </ul>
 
 Qualifications, Experience, And Competencies
 
 
 
 
 <ul>
 <li>
 University Graduate: Must hold a Degree in Finance, Accounting, or a related business field.
 </li>
 <li>
 Professional Certification: CPA, ACCA, or specialized Credit Management certification (e.g., CICM) is highly preferred.
 </li>
 <li>
 Managerial Experience: At least 3&ndash;5 years of proven experience in a leadership or managerial role within a medium to large corporate environment.
 </li>
 <li>
 Domain Expertise: 5&ndash;7 years of extensive experience in Customer Accounting, Order-to-Cash (OTC), or Accounts Receivable (AR).
 </li>
 <li>
 Language Proficiency: Excellent command of both written and spoken English is essential for regional reporting and stakeholder management.
 </li>
 <li>
 Technical Knowledge: Strong understanding of legal frameworks related to contracts, credit, debt collection, and liquidation processes.
 </li>
 <li>
 Systems Literacy: Proficiency in ERP systems (such as SAP or Oracle) and advanced Excel skills for financial modeling and reporting.
 </li>
 <li>
 Decision Making: Demonstrated ability to make timely, sound judgments based on accurate analysis, even in conditions of uncertainty.
 </li>
 <li>
 Customer Orientation: A deep-seated commitment to identifying and meeting customer needs while maintaining firm credit controls.
 
 
 
 </li>
 </ul>
 We 𝗗𝗲𝗹𝗶𝘃𝗲𝗿 𝘁𝗵𝗲 𝗗𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝗰𝗲
 
 
 We 𝗖𝗮𝗿𝗲
 
 
 We 𝗚𝗿𝗼𝘄 𝗧𝗼𝗴𝗲𝘁𝗵𝗲𝗿
 
 
 Do you see a personal challenge in these versatile and responsible tasks? Then
 
 Apply Now!
 
</div>

Accounts Receivable Manager

dubizzle Egypt

<div>
 
 Dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of dubizzle group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As the Junior AR Accountant, you will be responsible for managing the Accounts Receivable processes, including invoicing, payment validation, reconciliation, and responding to customer inquiries. You will be responsible for ensuring accuracy in financial transactions, maintaining records, and supporting the finance team in month-end closing activities.
 
 
 
 
 Responsibilities:
 
 
 
 Invoicing:
 
 <ul>
 <li>
 Generate and review B2C invoices for Dubizzle and Bayut after verifying customer payments, credit memos, and total amounts.
 </li>
 <li>
 Display invoices and respond to sales requests for invoice delivery (soft copy or hard copy).
 </li>
 </ul>
 
 Payment Validation and Reconciliation:
 
 <ul>
 <li>
 Review unallocated payments and ageing reports to ensure accurate application to invoices.
 </li>
 <li>
 Validate and file WHT receipts, verifying WHT on Jarvis, and posting it on NetSuite.
 </li>
 <li>
 Reconcile Paymob transfers, incoming checks, bank transfers, cash payments, and checks with bank statements.
 </li>
 </ul>
 
 Collections Management:
 
 <ul>
 <li>
 Monitor unapplied payments and advance payments, ensuring proper invoicing and reconciliation.
 </li>
 <li>
 Review ageing reports for open invoices or unapplied payments, taking appropriate actions.
 </li>
 </ul>
 
 Financial Reporting and Compliance:
 
 <ul>
 <li>
 Prepare and submit monthly financial reports, including ageing analysis and E-invoicing reconciliation.
 </li>
 <li>
 Upload invoices, credit memos, and customer information on tax portals, ensuring accuracy and compliance with tax regulations.
 </li>
 </ul>
 
 Process Improvement and Documentation:
 
 <ul>
 <li>
 Develop and maintain policies and procedures to improve accounts receivable processes.
 </li>
 <li>
 Create contracts for sales agents, update the contracts tracker, and file documents related to payments and contracts.
 </li>
 </ul>
 
 Communication and Collaboration:
 
 <ul>
 <li>
 Communicate with sales and sales ops teams regarding invoice status, payments, and customer inquiries.
 </li>
 <li>
 Collaborate with the AR team and Sales Ops Team daily to ensure the timely resolution of issues and completion of tasks.
 </li>
 </ul>
 
 Month-End Closing:
 
 <ul>
 <li>
 Assist in monthly closing activities, including invoicing, bank reconciliation, posting and depositing payments.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Qualifications:
 
 <ul>
 <li>
 BS degree in Finance or Accounting
 </li>
 </ul>
 
 Experience:
 
 <ul>
 <li>
 0 - 2 years of proven working experience as an Accounts Receivable Accountant
 </li>
 </ul>
 
 Knowledge:
 
 <ul>
 <li>
 Good understanding of accounting principles, credit practices and collection regulations
 </li>
 <li>
 Hands-on experience in operating spreadsheets and accounting software
 </li>
 </ul>
 
 Skills:
 
 <ul>
 <li>
 Good interpersonal and communication skills
 </li>
 <li>
 Good analytical skills
 </li>
 </ul>
 
 Traits:
 
 <ul>
 <li>
 Customer-oriented
 </li>
 <li>
 High degree of accuracy and attention to detail
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team.
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 </li>
 </ul>
 
 #Egyptdubizzle
 
 
</div>

Junior AR Accountant

invygo

<div>
 
 About Invygo
 
 
 
 Invygo was founded in 2018 in Dubai with a mission to redefine mobility across the Middle East and North Africa (MENA). Driven by innovation, technology, and a commitment to flexibility, we empower people to move on their own terms&mdash;removing the friction of traditional car ownership. Headquartered in Dubai with offices in Riyadh and Cairo, our team of passionate and bold innovators has helped us become the region's leading car subscription platform, now operating in the UAE, Saudi Arabia, and Qatar. As we continue to expand rapidly, we are building the future of mobility in MENA through a seamless, digital-first experience that transforms how people access and enjoy cars.At Invygo, you're not just joining a company&mdash;you're helping shape a new era of mobility. If you want to work in a high-growth environment where ownership, impact, and innovation matter, we'd love to meet you.
 
 
 Position Summary
 
 
 The Accounts Receivable (AR) Accountant is responsible for ensuring the accuracy, timeliness, and completeness of all receivable records and collections. The role focuses heavily on reconciliation of receivable balances, monitoring collections across multiple channels (including PSPs such as Checkout.com), and maintaining strong collaboration with dealers, distributors, and internal stakeholders. The AR Accountant will drive proactive AR management, enforce credit and collection policies, and support the development of collection strategies to reduce DSO and minimize overdue balances.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Accounts Receivable Reconciliation
 </li>
 <li>
 Perform daily, weekly, and monthly reconciliation of all AR balances
 </li>
 <li>
 Reconcile customer statements, dealer-managed receivables, and bank receipts
 </li>
 <li>
 Identify discrepancies, investigate root causes, and resolve mismatches in a timely manner
 </li>
 <li>
 Maintain clean AR aging schedules and ensure correct application of payments, credit notes, and adjustments
 </li>
 <li>
 Collection Monitoring &amp; Reporting
 </li>
 <li>
 Track customer and dealer collections against targets and credit terms
 </li>
 <li>
 Monitor overdue receivables and follow up proactively to ensure timely settlement
 </li>
 <li>
 Prepare daily/weekly collection performance dashboards (DSO, aging buckets, high-risk accounts, collection forecasts)
 </li>
 <li>
 Coordinate closely with finance and Cx teams to address collection risks early
 </li>
 <li>
 PSP Reconciliations (Checkout.com, Others)
 </li>
 <li>
 Download, review, and reconcile daily/weekly transaction reports from Checkout.com
 </li>
 <li>
 Match Checkout.com settlements with accounting entries and bank statement inflows
 </li>
 <li>
 Investigate missing payments, withheld amounts, rolling reserves, chargebacks, or delayed settlements
 </li>
 <li>
 Reconcile Checkout.com fees and payout timing differences
 </li>
 <li>
 Maintain complete monthly PSP reconciliation files for audit and reporting
 </li>
 <li>
 Perform similar PSP reconciliation processes for other payment gateways (As applicable)
 </li>
 <li>
 Dealer Communication &amp; Escalation
 </li>
 <li>
 Communicate with dealers regarding Force Collection (overdue) receivables and ensure timely follow-up on end clients under their portfolio
 </li>
 <li>
 Reconcile dealer-managed receivables with dealer statements on a monthly basis
 </li>
 <li>
 Track dealer collection performance and escalate non-compliance or collection delays
 </li>
 <li>
 Maintain strong business relationships with dealer AR teams
 </li>
 <li>
 Proactive AR &amp; Credit Management
 </li>
 <li>
 Develop and support collection strategies based on risk segmentation
 </li>
 <li>
 Identify early-warning indicators (slow payments, disputes, unusual patterns)
 </li>
 <li>
 Recommend corrective actions and contribute to the improvement of AR, collection, and credit-control processes
 </li>
 <li>
 Documentation &amp; Compliance
 </li>
 <li>
 Maintain proper documentation of all reconciliations, PSP reports, and collection notes
 </li>
 <li>
 Support internal/external audits with accurate AR schedules and reconciled files
 </li>
 <li>
 Ensure compliance with accounting standards, internal controls, and company policies
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Accounting, Finance, or related field
 </li>
 <li>
 2-4 years of AR, reconciliation, or collection-focused accounting experience
 </li>
 <li>
 Strong analytical and reconciliation skills; ability to work with large transaction datasets
 </li>
 <li>
 Proficiency in Excel and modern ERP/accounting systems
 </li>
 <li>
 Fluency in English and Arabic is a must
 </li>
 <li>
 Excellent communication skills for dealer and customer interaction
 </li>
 <li>
 High attention to detail, accuracy, and ownership
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 Why You'll Love Working with Us
 
 
 
 At invygo, you'll have the autonomy, resources, and support to make big things happen. You'll learn fast, grow faster, and see your impact every single day.
 
 
 Here's what we offer:
 
 
 🚙 Competitive Salary
 
 
 🚙 Employee Stock Options (because we want you to share in our success)
 
 
 🚙 Team and Individual Performance Bonuses
 
 
 🚙 Flexibility: Work from home or abroad
 
 
 🚙 Discounts on invygo's car subscription (yes, your rides just got cooler)
 
 
 🚙 Team Engagement Days filled with collaboration and fun
 
 
 
 🚗 Ready to Drive Change?
 
 
 
 If you're someone who thrives on challenges, enjoys working in a dynamic environment, and wants to make an impact, we'd love to meet you.
</div>

FinOps AR Specialist

RATP Dev Mobility Cairo

<div>
 
 Job Purpose
 
 
 
 The Senior Client Data Analyst serves as the strategic bridge between Finance, Treasury, and Operations, ensuring the integrity of the revenue cycle through advanced data architecture and predictive analytics. Reporting to the Treasury Manager, this role is essential for mitigating financial risk, optimizing working capital, and driving the digital transformation of client-facing financial processes.
 
 
 
 Responsibilities/Duties
 
 
 
 
 Profil de candidat recherch&eacute; :
 
 
 
 
 Advanced Financial Analytics &amp; Risk Mitigation
 
 
 
 <ul>
 <li>
 Lead the analysis of client communications, case histories, and dispute patterns to proactively identify systemic risks and root causes of payment delays.
 </li>
 <li>
 Monitor and analyze complex aging receivables and cash-in data to ensure ledger accuracy and facilitate early detection of credit risks.
 </li>
 <li>
 Evaluate client payment behaviors and historical trends to provide actionable insights that optimize collection strategies and minimize bad debt exposure.
 </li>
 <li>
 Audit the e-invoice lifecycle including issuance, acceptance, and rejection phases to streamline the billing workflow and prevent downstream collection bottlenecks.
 
 
 </li>
 </ul>
 
 Strategic Reporting &amp; Digital Transformation
 
 
 
 <ul>
 <li>
 Architect and automate analytical dashboards (e.g., Power BI, Tableau) that provide real-time visibility into receivables and collection KPIs.
 </li>
 <li>
 Design integrated monitoring systems for back-to-back invoicing to track the full financial lifecycle from supplier cash-out to client cash-in.
 </li>
 <li>
 Engineer data-driven forecasting models that provide the Treasury department with high-precision inputs for global cash flow planning.
 </li>
 <li>
 Innovate reporting frameworks by migrating manual data sets into scalable, automated cloud-based environments to enhance organizational agility.
 
 
 </li>
 </ul>
 
 Cross-Functional Leadership &amp; Operational Excellence
 
 
 
 <ul>
 <li>
 Reconcile high-volume client data across Finance, Treasury, and Operations, spearheading process improvements where data silos or discrepancies are identified.
 </li>
 <li>
 Spearhead data-driven presentations for senior management, banking partners, and key stakeholders to support high-stakes financial negotiations and audits.
 </li>
 <li>
 Direct on-site communications and client-facing meetings by providing empirical evidence to resolve complex disputes and strengthen commercial relationships.
 </li>
 <li>
 Advise the Treasury Manager on day-to-day liquidity shifts and operational tasks, serving as a technical subject matter expert for the broader finance team.
 
 
 </li>
 </ul>
 
 Safety Responsibilities
 
 
 
 <ul>
 <li>
 Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.
 </li>
 <li>
 Comply with the requirements of RDMC RQHSE Policy and Safety Management System.
 </li>
 <li>
 Be mindful that Safety, Security, and Environmental protection are everyone&rsquo;s responsibility. All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance, Data Science, or Business Administration.
 </li>
 <li>
 Professional certification in data visualization (e.g., Microsoft Certified: Power BI Data Analyst Associate) or finance (e.g. CMA) is an advantage.
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 <ul>
 <li>
 Advanced command of Power BI (DAX/Power Query), SQL, and ERP systems (SAP, Oracle, or Microsoft Dynamics 365), is an advantage.
 </li>
 <li>
 Deep understanding of Accounts Receivable (AR) lifecycles, GAAP/IFRS standards, and e-invoicing regulatory frameworks.
 </li>
 <li>
 Deep knowledge of data privacy laws.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 5&ndash;7 years of progressive experience in financial data analysis, revenue operations, or treasury analytics.
 
 
 </li>
 </ul>
 
 Desired Behaviors &amp; Experiences
 
 
 
 <ul>
 <li>
 Proven track record of transforming "raw data" into clean, executive-ready narratives that drive decision-making.
 </li>
 <li>
 Ability to challenge the status quo and influence cross-functional stakeholders without direct authority.
 </li>
 <li>
 A forward-thinking approach to AI and Machine Learning applications in predictive financial modeling.
 </li>
 <li>
 High emotional intelligence when managing complex client disputes or high-pressure month-end closing cycles.
 </li>
 <li>
 High level of professionalism, ethical conduct, and integrity.
 </li>
 </ul>
</div>

Sr Client Data Analyst

NAOS Solutions

<div>
 
 Naos is hiring &ndash; Sales Manager
 
 
 
 
 
 We are looking for an experienced Sales Manager to lead our export sales operations and commercial team in the fresh produce sector. The role involves managing UK/EU/Middle East accounts, driving strategic growth, and coordinating with cross-functional teams in a fast-paced export environment.
 
 
 
 
 
 What you&rsquo;ll do:
 
 
 
 
 
 Lead and develop the Sales &amp; Supply Chain team (Sales Executives, Account Managers, Coordinators)
 
 
 Set KPIs, targets, and performance plans for the team
 
 
 Manage key retailer, wholesaler, and importer accounts
 
 
 Expand existing accounts and secure new clients across multiple regions
 
 
 Oversee commercial strategy, contract negotiations, and market analysis
 
 
 Coordinate sales plans with production, QC, packhouse, and logistics teams
 
 
 Represent the company at international trade events
 
 
 
 
 
 
 
 
 Requirements:
 
 
 
 
 
 10+ years in the fresh-produce export sector
 
 
 10+ years in senior leadership managing commercial/export operations
 
 
 Proven success with UK/EU retailer and wholesale accounts
 
 
 Strong understanding of supply chains, cold chain, QC processes, and export documentation
 
 
 Experience managing multi-role commercial/supply chain teams
 
 
 Fluent English and CRM/ERP proficiency (Odoo preferred)
 
 
 Strong leadership, negotiation, and analytical skills
 
 
 
 
 
 
 
 
 What we offer:
 
 
 
 
 
 Competitive senior-level salary + performance bonuses
 
 
 Mobile and travel allowances
 
 
 International travel opportunities
 
 
 Clear growth path within the organization
 
 
 
 
 
 
 
 
 Apply now
 
</div>

Sales Manager – Fresh Produce Exports

Master piece  Advertising Agency

<div>
 
 Hiring: Sales Account Manager (Advertising Industry)
 
 
 We are looking for a dynamic and results-driven Sales Account Manager to join our growing team in the advertising and marketing industry.
 
 
 Job Responsibilities:
 
 
 Develop and maintain strong relationships with existing and potential clients.
 
 
 Identify new business opportunities and generate leads.
 
 
 Present company services (branding, production, BTL, activations, printing, etc.) to clients.
 
 
 Prepare proposals, quotations, and negotiate contracts.
 
 
 Coordinate with the design and production teams to ensure smooth project execution.
 
 
 Achieve monthly and quarterly sales targets.
 
 
 Follow up on projects from briefing to final delivery.
 
 
 🔹 Requirements:
 
 
 2+ years of experience in sales within the advertising, marketing, or production field.
 
 
 Strong communication and negotiation skills.
 
 
 Ability to manage multiple accounts and projects simultaneously.
 
 
 Good understanding of branding, printing materials, and production processes.
 
 
 Excellent presentation skills.
 
 
 Proficiency in Microsoft Office.
 
 <ul>
 <li>
 For inquiries &amp; applications, please contact: 01116681505
 </li>
 </ul>
</div>

Sales Account Manager

Aujan Coca-Cola Beverages Company (ACCBC)

<div>
 
 
 Job Title:
 
 eCommerce Specialist
 
 
 
 Reports To:
 
 MT Manager
 
 
 
 Business Unit:
 
 Commercial
 
 
 
 Function:
 
 Sales
 
 
 
 Grade: L05
 
 
 
 
 Location:
 
 EGYPT
 
 
 
 
 
 
 Operating Context
 
 
 
 The eCommerce Specialist &ndash; Egypt operates within the NEA Business Unit structure, reporting directly to the MT Manager - Egypt. The role supports the digital acceleration agenda of the Egypt market, ensuring profitable growth across eCommerce and omni-channel platforms.
 
 
 Egypt represents a fast-evolving digital retail landscape characterized by:
 
 <ul>
 <li>
 Rapid growth of online retail channels
 </li>
 <li>
 Increasing competition for digital shelf visibility
 </li>
 <li>
 Strong price sensitivity and promotional intensity
 </li>
 <li>
 Growing importance of digital marketing and data analytics
 </li>
 </ul>
 
 The role requires strong commercial discipline, analytical capability, and hands-on digital execution within an FMCG environment.
 
 
 
 
 
 
 Purpose of the Job
 
 
 
 The eCommerce Specialist is responsible for driving revenue growth, optimizing digital presence, and managing end-to-end performance of key eCommerce accounts in Egypt. The role ensures profitable growth, enhanced online customer experience, strong digital execution, and effective cross-functional collaboration aligned with commercial and governance standards.
 
 
 
 
 
 
 Key Roles and Responsibilities
 
 
 
 
 Business &amp; Revenue Growth
 
 
 <ul>
 <li>
 Drive revenue growth across all assigned eCommerce accounts in Egypt.
 </li>
 <li>
 Support the development and execution of digital sales strategy in line with AOP.
 </li>
 <li>
 Manage account-level P&amp;L, forecasting, and profitability.
 </li>
 <li>
 Monitor performance versus targets and implement corrective actions where needed.
 </li>
 </ul>
 
 
 Account &amp; Portal Management
 
 
 <ul>
 <li>
 Manage end-to-end relationship with assigned online retail partners.
 </li>
 <li>
 Oversee portal operations including product listings, pricing, content accuracy, and promotional activations.
 </li>
 <li>
 Ensure timely execution of trade plans and digital campaigns.
 </li>
 <li>
 Optimize assortment, availability, and digital shelf positioning.
 </li>
 </ul>
 
 
 Digital Marketing &amp; Optimization
 
 
 <ul>
 <li>
 Lead SEO initiatives to enhance product discoverability and conversion.
 </li>
 <li>
 Support digital marketing campaigns to drive traffic and sales.
 </li>
 <li>
 Monitor campaign performance and optimize ROI.
 </li>
 <li>
 Collaborate on CRM, social media, and online brand activation initiatives.
 </li>
 </ul>
 
 
 Customer Experience &amp; Complaint Handling
 
 
 <ul>
 <li>
 Ensure optimized product content, images, and descriptions.
 </li>
 <li>
 Act as primary owner of eCommerce-related complaints across all digital channels.
 </li>
 <li>
 Investigate customer dissatisfaction cases and implement corrective actions.
 </li>
 <li>
 Ensure high standards of customer satisfaction and timely issue resolution.
 </li>
 </ul>
 
 
 Analytics &amp; Reporting
 
 
 <ul>
 <li>
 Analyze sales trends, promotional effectiveness, and customer behavior.
 </li>
 <li>
 Build and maintain dashboards for daily operations and performance tracking.
 </li>
 <li>
 Provide actionable insights and performance reports to management.
 </li>
 </ul>
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Work closely with Sales, Marketing, Supply Chain, and Customer Service teams.
 </li>
 <li>
 Support development of omni-channel and digital growth initiatives.
 </li>
 <li>
 Coordinate product launches and promotional rollouts in digital channels.
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 Revenue growth versus target in Egypt
 
 
 Achievement of sales forecast and profitability targets
 
 
 Digital marketing ROI and campaign effectiveness
 
 
 Improvement in conversion rate and traffic growth
 
 
 Accuracy of forecasting and reporting
 
 
 Digital shelf compliance and product availability
 
 
 Complaint resolution time and customer satisfaction
 
 
 Contribution to omni-channel growth strategy
 
 
 
 
 
 
 Travel Requirements
 
 
 
 Minimal travel within Egypt (as required).
 
 
 
 
 
 
 
 
 
 Requirements
 
 
 
 
 Experience
 
 
 
 2&ndash;5 years of experience in eCommerce or digital sales roles.
 
 
 Experience within FMCG / Beverage industry preferred.
 
 
 Experience managing online retail accounts and digital marketing initiatives.
 
 
 
 
 
 
 Knowledge
 
 
 
 Strong understanding of eCommerce operations and portal management.
 
 
 Knowledge of SEO, digital marketing, CRM, and performance analytics tools.
 
 
 Understanding of pricing, trade investment, and promotional planning.
 
 
 Fluent in English; Arabic preferred.
 
 
 
 
 
 
 Qualifications
 
 
 
 Bachelor&rsquo;s Degree in Sales, Marketing, Business Administration, or related field
 
 
 OR equivalent professional experience.
 
 
 
 
 
 
 Accountability Indicators
 
 
 
 Achievement of digital revenue and profitability targets
 
 
 Effective management of trade investments and marketing budgets
 
 
 Accurate forecasting and performance reporting
 
 
 Optimized digital presence and product visibility
 
 
 High customer satisfaction standards
 
 
 Compliance with commercial and governance policies
 
 
 
</div>

Ecommerce Specialist

Explore 205+ Accounts receivable manager in Cairo this March. Find roles across top companies and apply now to boost your career.