adjunct faculty - school of computational sciences and artificial intelligence

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adjunct faculty school of computational sciences and artificial intelligence

Zewail City of Science and Technology

<div><div><h3 class="jobSectionHeader"><b>Zewail City of Science, Technology &amp; Innovation</b></h3>
</div><div><div><div>Type:</div>
<div>Part Time</div>
</div><div><div>Published:</div>
<div>2026-06-10</div>
</div><div><div>Deadline:</div>
<div>2026-07-06</div>
</div><div><div>Language:</div>
<div>English</div>
</div></div><div><h3 class="jobSectionHeader"><b>Description:</b></h3>
<p>The University of Science and Technology at Zewail City of Science, Technology and Innovation is seeking Adjunct Faculty at the School of Computational Sciences and Artificial Intelligence.</p>
<h3 class="jobSectionHeader"><b>Qualifications and Courses:</b></h3>
<p>Applicants should hold a Ph.D. in a relevant area to the following specializations from a recognized highly reputable University:</p>
<ul><li>Data Science and Artificial Intelligence</li>
<li>Software Engineering</li>
<li>Cyber Security</li>
</ul><p>Applicants should possess strong academic credentials and a demonstrated commitment to teaching excellence, student engagement, and high-quality instruction.</p>
<p>Applicants should show their proficiency to teach one or more of the following courses:</p>
<ul><li>Software Project Management, Embedded Systems, Object-Oriented Analysis and Design (using Java), Software Testing, Validation, and Quality Assurance (using Java), Design and Geometric Modeling for Visualization and Communication, Visual Effects Production, Prototyping Algorithmic Experiences, Human Information Processing and Artificial Intelligence, AI Based Products and Services, User-Focused Sensing Systems.</li>
<li>Neural Networks and Deep Learning, Machine Learning, NLP, Computer Vision, Speech Recognition, Deep Reinforcement Learning, Generative AI, MLOPs, Explainable AI, LLM, Knowledge Representation &amp; Reasoning, Cloud Computing,</li>
<li>Data Mining, Information Retrieval, Data Governance, Data Integration &amp; Visualization, Big Data Analytics.</li>
<li>Cyber Security, Secure Programming, System Administration for Security, Applied Cryptography, Ethical Hacking and Penetration Testing, Digital Forensics, Malware Analysis, Network Security, Cloud Security, IOT Security, Governance, Risk and Compliance (GRC).</li>
</ul><h3 class="jobSectionHeader"><b>Program/School:</b></h3>
<p>School of Computational Sciences and Artificial Intelligence</p></div></div><p></p>

Adjunct Faculty - School of Computational Sciences and Artificial Intelligence

<div><div><h3 class="jobSectionHeader"><b>Zewail City of Science, Technology &amp; Innovation</b></h3>
</div><div><div><div>Type:</div>
<div>Full Time</div>
</div><div><div>Published:</div>
<div>2026-06-10</div>
</div><div><div>Deadline:</div>
<div>2026-07-07</div>
</div><div><div>Language:</div>
<div>English</div>
</div></div><div><h3 class="jobSectionHeader"><b>Description:</b></h3>
<p>The University of Science and Technology at Zewail City of Science. Technology and Innovation is seeking a full-time faculty member at the School of Computational Sciences and Artificial Intelligence to join the following programs:</p>
<div><ul><li>Data Science and Artificial Intelligence</li></ul>
<ul><li>Software Developments</li></ul>
<ul><li>Information Technology</li></ul>
</div><h3 class="jobSectionHeader"><b>Qualifications and Courses:</b></h3>
<ul><li>Applicants should hold a Ph.D. in a relevant area to the following specializations from a recognized highly reputable University:</li>
</ul><div><ul><li>Data Science and Artificial Intelligence</li></ul>
<ul><li>Software Engineering</li></ul>
<ul><li>Cyber Security</li></ul>
</div><ul><li>Extensive research and industrial work experience.</li>
<li>A proven record of high-quality research publications and graduate supervision.</li>
<li>Experience in teaching undergraduate and graduate courses in relevant areas.</li>
<li>Experience in curriculum development is desired.</li>
<li>Ability to conduct independent and collaborative research in the mentioned areas.</li>
<li>Familiarity with national and international accreditation processes (NAQAA, ABET).</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Applicants should show their proficiency to teach multiple courses on at least one of the following:</li>
<li>Fundamental courses in SWD (SWE, Design, Development, Testing &amp; QA), Game Design and Development, Geometric Modeling for Visualization, Computer Graphics, Rendering and graphics programming, Unreal Engine and/or Unity, Human Computer Interaction, Human Factors, Immersive technologies (VR/AR/MR).</li>
<li>Neural Networks and Deep Learning, Machine Learning, NLP, Computer Vision, Speech Recognition, Deep Reinforcement Learning, Generative AI, MLOPs, Explainable AI, LLM, Knowledge Representation &amp; Reasoning, Cloud Computing.</li>
<li>Data Mining, Information Retrieval, Data Governance, Data Integration &amp; Visualization, Big Data Analytics.</li>
<li>Cyber Security, Secure Programming, System Administration for Security, Applied Cryptography, Ethical Hacking and Penetration Testing, Digital Forensics, Malware Analysis, Network Security, Cloud Security, IOT Security, Governance, Risk and Compliance (GRC)</li>
</ul><h3 class="jobSectionHeader"><b>Key Responsibilities:</b></h3>
<p>Successful candidates are expected to:</p>
<ul><li>Teach undergraduate and graduate courses in their area of specialization</li>
<li>Develop and maintain an active, externally funded research program</li>
<li>Publish in high-impact, peer-reviewed international journals</li>
<li>Supervise undergraduate, master&rsquo;s, and doctoral students</li>
<li>Contribute to curriculum development and academic program growth</li>
<li>Participate in interdisciplinary research initiatives and industry collaboration</li>
<li>Contribute to innovation and entrepreneurship ecosystem development and support at Zewail City</li>
<li>Provide academic and institutional service at the department, college, and university levels</li>
</ul><h3 class="jobSectionHeader"><b>Program/School:</b></h3>
<p>School of Computational Sciences and Artificial Intelligence</p></div></div><p></p>

Full-time Faculty - School of Computational Sciences and Artificial Intelligence

Integrant

<div><p>We Are Hiring!</p><p>
Integrant is looking for game changers to join our team as &quot;Data Scientist - AI &amp; Machine Learning&quot; with below roles and responsibilities:</p><p></p><ul><li>
Use mathematics, statistics, machine learning, and artificial intelligence techniques to extract knowledge and insights from structured, semi-structured, and unstructured data.
</li><li>Design, develop, evaluate, and deploy predictive and prescriptive machine learning models.
</li><li>Conduct open research and experimentation to develop innovative solutions for complex client challenges.
</li><li>Engage with clients and stakeholders to understand business needs and translate them into AI and Data Science solutions.
</li><li>Design and implement end-to-end Machine Learning and Generative AI solutions.
</li><li>Build and optimize Retrieval-Augmented Generation (RAG) systems and intelligent agent-based applications.
</li><li>Develop scalable model deployment and monitoring solutions using MLOps best practices.
</li><li>Monitor model performance, detect concept drift, and continuously improve deployed systems.
</li><li>Collaborate with software engineering teams to productionize AI applications and ensure reliability, scalability, and maintainability.
</li><li>Mentor and coach junior Data Scientists and Machine Learning Engineers.
</li><li>Lead technical discussions, knowledge transfer sessions, and client-facing AI engagements.
</li><li>Stay current with emerging AI, Machine Learning, MLOps, and Generative AI technologies and frameworks.</li></ul><br>
<b>
Requirements</b><p><b><br>
Education &amp; Experience</b></p><ul><li><ul><li>
10+ years of professional experience, including 7+ years in Data Science, Machine Learning &amp; MLOps</li><li>
MSc in Computer Science, Data Science, Artificial Intelligence, Statistics, Mathematics, Engineering, or a related quantitative discipline.</li><li>
PhD is preferred, in related field.
</li><li>Experience mentoring, coaching, or leading technical team members.</li></ul></li></ul><p><b>
Data Science &amp; Machine Learning</b></p><ul><li><ul><li>
Strong foundation in Machine Learning techniques including Classification, Regression, Clustering, Association Rule Mining, Feature Engineering, and Model Evaluation.</li><li>
Experience with Deep Learning concepts and frameworks.</li><li>
Extensive hands-on experience with Python and the Data Science ecosystem.</li><li>
Experience with one or more ML frameworks such as Scikit-Learn, TensorFlow, Keras, or PyTorch.</li><li>
Experience conducting research, experimentation, and hypothesis-driven analysis.</li></ul></li></ul><p><b>
MLOps &amp; Production AI</b></p><ul><li><ul><li>
Experience deploying and managing Machine Learning models in production environments.</li><li>
Experience monitoring model performance, detecting concept drift, and driving continuous improvements.</li><li>
Hands-on experience with MLOps practices, CI/CD pipelines, model versioning, experiment tracking, monitoring, and observability.</li><li>
Experience deploying AI/ML solutions on cloud platforms such as Azure, AWS, GCP, or Databricks.</li><li>
Experience with ML platforms and services including Azure ML, AWS SageMaker, or Google Vertex AI.</li><li>
Familiarity with deployment and serving tools such as MLflow, FastAPI, and Streamlit.</li></ul></li></ul><p><b>
Generative AI &amp; Agentic AI</b></p><ul><li><ul><li>
Hands-on experience building Retrieval-Augmented Generation (RAG) solutions and semantic search applications.</li><li>
Experience working with Vector Databases such as Pinecone, Weaviate, Chroma, Milvus, or Azure AI Search.</li><li>
Experience using LLM orchestration frameworks such as LangChain, LangGraph, or similar technologies.</li><li>
Experience working with Agentic AI frameworks such as LlamaIndex, CrewAI, AutoGen, or equivalent.</li><li>
Experience implementing MCP (Model Context Protocol), tool calling, and function-calling workflows.</li><li>
Strong understanding of prompt engineering techniques and LLM optimization.</li><li>
Experience evaluating LLM applications using frameworks such as LangSmith, RAGAS, or similar tools.</li><li>
Experience with Embeddings, Vector Retrieval, Semantic Search, Fine-Tuning, and LoRA techniques.</li></ul></li></ul><p>
Nice to Have:</p><p><b>
Advanced AI &amp; Data Science</b></p><ul><li>
Reinforcement Learning (RL)</li><li>
Optimization techniques, including single-objective and multi-objective optimization</li><li>
Stochastic Local Search methods</li><li>
Knowledge Graphs and Graph Machine Learning.</li></ul><p><b>
Cloud &amp; Data Engineering</b></p><ul><li>
Experience building large-scale data pipelines on Azure, AWS, or GCP.</li><li>
Experience with Databricks and Apache Spark.</li><li>
Experience with distributed data processing architectures.</li></ul><p><b>
Leadership &amp; Consulting</b></p><ul><li>
Experience leading AI initiatives and technical strategy.</li><li>
Experience working directly with international clients and stakeholders.</li><li>
Experience defining AI architecture, standards, and best practices across teams.</li></ul><br>
<b>
Benefits</b><br>
<ul>
<li>Salary paid in USD</li>
<li>Six-month career advancing opportunities</li>
<li>Employee parking space</li>
<li>Supportive and friendly work environment</li>
<li>Premium medical insurance [employee +family]</li>
<li>English language development courses</li>
<li>Interest-free loans paid over 2.5 years</li>
<li>Technical development courses</li>
<li>Planned overtime program (POP)</li>
<li>Employment referral program</li>
<li>Premium location in Maadi &amp; Nasr City</li>
<li>Social insurance</li>
<li>Opportunity to travel and work onsite with U.S. customers</li>
<li>In-house Technical and English training programs</li>
<li>Dedicated learning time (check out our 4Plus1 Program)</li>
<li>Flexible work schedules</li>
<li>Perks: events, sponsored lunch, game area, rooftop hangout + more!</li></ul></div>

Lead Data Scientist - AI & Machine Learning

<div><p>We Are Hiring!</p><p>
Integrant is looking for game changers to join our team as &quot;Data Scientist - AI &amp; Machine Learning&quot; with below roles and responsibilities:</p><p></p><ul><li>
Use mathematics, statistics, machine learning, and artificial intelligence techniques to extract knowledge and insights from structured, semi-structured, and unstructured data.
</li><li>Design, develop, evaluate, and deploy predictive and prescriptive machine learning models.
</li><li>Conduct open research and experimentation to develop innovative solutions for complex client challenges.
</li><li>Engage with clients and stakeholders to understand business needs and translate them into AI and Data Science solutions.
</li><li>Design and implement end-to-end Machine Learning and Generative AI solutions.
</li><li>Build and optimize Retrieval-Augmented Generation (RAG) systems and intelligent agent-based applications.
</li><li>Develop scalable model deployment and monitoring solutions using MLOps best practices.
</li><li>Monitor model performance, detect concept drift, and continuously improve deployed systems.
</li><li>Collaborate with software engineering teams to productionize AI applications and ensure reliability, scalability, and maintainability.
</li><li>Mentor and coach junior Data Scientists and Machine Learning Engineers.
</li><li>Lead technical discussions, knowledge transfer sessions, and client-facing AI engagements.
</li><li>Stay current with emerging AI, Machine Learning, MLOps, and Generative AI technologies and frameworks.</li></ul><br>
<b>
Requirements</b><p><b><br>
Education &amp; Experience</b></p><ul><li><ul><li>
7+ years of professional experience, including 5+ years in Data Science, Machine Learning &amp; MLOps</li><li>
MSc in Computer Science, Data Science, Artificial Intelligence, Statistics, Mathematics, Engineering, or a related quantitative discipline.</li><li>
Experience mentoring, coaching, or leading technical team members.</li></ul></li></ul><p><b>
Data Science &amp; Machine Learning</b></p><ul><li><ul><li>
Strong foundation in Machine Learning techniques including Classification, Regression, Clustering, Association Rule Mining, Feature Engineering, and Model Evaluation.</li><li>
Experience with Deep Learning concepts and frameworks.</li><li>
Extensive hands-on experience with Python and the Data Science ecosystem.</li><li>
Experience with one or more ML frameworks such as Scikit-Learn, TensorFlow, Keras, or PyTorch.</li><li>
Experience conducting research, experimentation, and hypothesis-driven analysis.</li></ul></li></ul><p><b>
MLOps &amp; Production AI</b></p><ul><li><ul><li>
Experience deploying and managing Machine Learning models in production environments.</li><li>
Experience monitoring model performance, detecting concept drift, and driving continuous improvements.</li><li>
Hands-on experience with MLOps practices, CI/CD pipelines, model versioning, experiment tracking, monitoring, and observability.</li><li>
Experience deploying AI/ML solutions on cloud platforms such as Azure, AWS, GCP, or Databricks.</li><li>
Experience with ML platforms and services including Azure ML, AWS SageMaker, or Google Vertex AI.</li><li>
Familiarity with deployment and serving tools such as MLflow, FastAPI, and Streamlit.</li></ul></li></ul><p><b>
Generative AI &amp; Agentic AI</b></p><ul><li><ul><li>
Hands-on experience building Retrieval-Augmented Generation (RAG) solutions and semantic search applications.</li><li>
Experience working with Vector Databases such as Pinecone, Weaviate, Chroma, Milvus, or Azure AI Search.</li><li>
Experience using LLM orchestration frameworks such as LangChain, LangGraph, or similar technologies.</li><li>
Experience working with Agentic AI frameworks such as LlamaIndex, CrewAI, AutoGen, or equivalent.</li><li>
Experience implementing MCP (Model Context Protocol), tool calling, and function-calling workflows.</li><li>
Strong understanding of prompt engineering techniques and LLM optimization.</li><li>
Experience evaluating LLM applications using frameworks such as LangSmith, RAGAS, or similar tools.</li><li>
Experience with Embeddings, Vector Retrieval, Semantic Search, Fine-Tuning, and LoRA techniques.</li></ul></li></ul><p>
Nice to Have:</p><p><b>
Advanced AI &amp; Data Science</b></p><ul><li>
Reinforcement Learning (RL)</li><li>
Optimization techniques, including single-objective and multi-objective optimization</li><li>
Stochastic Local Search methods</li><li>
Knowledge Graphs and Graph Machine Learning.</li></ul><p><b>
Cloud &amp; Data Engineering</b></p><ul><li>
Experience building large-scale data pipelines on Azure, AWS, or GCP.</li><li>
Experience with Databricks and Apache Spark.</li><li>
Experience with distributed data processing architectures.</li></ul><p><b>
Leadership &amp; Consulting</b></p><ul><li>
Experience leading AI initiatives and technical strategy.</li><li>
Experience working directly with international clients and stakeholders.</li><li>
Experience defining AI architecture, standards, and best practices across teams.</li></ul><br>
<b>
Benefits</b><br>
<ul>
<li>Salary paid in USD</li>
<li>Six-month career advancing opportunities</li>
<li>Employee parking space</li>
<li>Supportive and friendly work environment</li>
<li>Premium medical insurance [employee +family]</li>
<li>English language development courses</li>
<li>Interest-free loans paid over 2.5 years</li>
<li>Technical development courses</li>
<li>Planned overtime program (POP)</li>
<li>Employment referral program</li>
<li>Premium location in Maadi &amp; Nasr City</li>
<li>Social insurance</li>
<li>Opportunity to travel and work onsite with U.S. customers</li>
<li>In-house Technical and English training programs</li>
<li>Dedicated learning time (check out our 4Plus1 Program)</li>
<li>Flexible work schedules</li>
<li>Perks: events, sponsored lunch, game area, rooftop hangout + more!</li></ul></div>

Principal Data Scientist - AI & Machine Learning

We manufacture and supply reliable, high-quality medicines and vaccines to meet patients&rsquo; needs and drive our performance.Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it&rsquo;s vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply.We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients.&lt;b&gt;Analytical Technical Services Analyst&lt;/b&gt;You will validate and support analytical methods that ensure product and material quality. You will work closely with laboratory colleagues, quality and production teams. We value practical problem-solving, clear communication, and a focus on data integrity. This role offers hands-on technical work, chances to grow into wider technical leadership, and the opportunity to contribute to GSK&rsquo;s mission of uniting science, technology and talent to get ahead of disease together.&lt;b&gt;Responsibilities:&lt;/b&gt;This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:- Validate analytical methods and cleaning verification methods according to approved protocols and regulatory expectations.- Perform routine and non-routine testing of raw materials, packaging, intermediates, finished products and stability samples using validated methods.- Operate, maintain and troubleshoot laboratory instruments such as HPLC, GC, UV/Vis, IR, atomic absorption and analytical balances.- Prepare and standardize reference standards, reagents and solutions; keep accurate laboratory records and maintain data integrity.- Support technical investigations, root cause analysis and corrective actions for out-of-specification results or equipment issues.- Contribute to method transfers, prepare or update SOPs, and support knowledge sharing during product launches.&lt;b&gt;&lt;i&gt;Why you?&lt;/i&gt;&lt;/b&gt;Working arrangement: This position is on-site in Egypt. You will be based in our laboratory and regularly collaborate with cross-functional colleagues.&lt;b&gt; &lt;/b&gt;&lt;b&gt;Basic Qualification:&lt;/b&gt;We are seeking professionals with the following required skills and qualifications to help us achieve our goals:- Bachelor&rsquo;s degree in Pharmaceutical Sciences, Chemistry, Biology or a related science field.- 0 to 3 years of practical laboratory experience in analytical testing, preferably in a regulated industry.- Practical experience or training with common analytical instrumentation and laboratory techniques.- Knowledge of good laboratory practice (GLP), good manufacturing practice (GMP) and basic environmental, health and safety (EHS) expectations.- Basic computer skills and ability to use laboratory systems and standard office software.- Effective communication skills in English and ability to work well in diverse teams.&lt;b&gt;Preferred Qualification:&lt;/b&gt;If you have the following characteristics, it would be a plus:- Hands-on experience operating HPLC and GC with basic method troubleshooting skills.- Experience with stability sample handling, stability programs or stability storage management.- Experience in raw materials or packaging testing and supplier certificate of analysis review.- Familiarity with Quality Management Systems and experience following or writing SOPs and technical protocols.- Previous experience in a multinational or highly regulated environment.- Strong attention to detail and a clear commitment to data integrity.What we valueWe look for people who are curious, reliable and ready to learn. You will be supported with coaching and practical experience. Our team values respect, transparency, accountability and collaboration. If you want to build technical skills and make a meaningful impact, we encourage you to apply.Ready to apply?If this role feels like the next step for you, please apply. Tell us how your experience and mindset will help the team deliver high-quality results. We look forward to learning about you.&lt;b&gt;Why GSK?&lt;br /&gt;Uniting science, technology and talent to get ahead of disease together.&lt;/b&gt;GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases &ndash; to impact health at scale.People and patients around the world count on the medicines and vaccines we make, so we&rsquo;re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.&lt;b&gt;Contact information:&lt;/b&gt;&lt;br /&gt;You may apply for this position online by selecting the &lt;b&gt;Apply now&lt;/b&gt; button.&lt;b&gt;Important notice to Employment businesses/ Agencies&lt;/b&gt;GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK&amp;#39;s commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Analytical Technical Services Analyst

Nextcare

<div>
 <strong>
  Job Overview
  <br/>
  <br/>
 </strong>
 The Team Leader will oversee a dual function team supporting Pulse training and medical coding across the MEA region. This role combines operational leadership, stakeholder management, and technical oversight of both Pulse training and medical coding quality.
 <br/>
 <br/>
 Based in Cairo, the Team Leader will manage a team of platform trainers responsible for onboarding and upskilling providers on Pulse, alongside medical coders who ensure accurate and compliant medical coding services. The role requires a balance of people leadership, process optimisation, and regional coordination to ensure high service quality, regulatory compliance, and continuous improvement in provider experience and coding accuracy.
 <br/>
 <br/>
 <strong>
  What You Do
  <br/>
  <br/>
 </strong>
 Responsibilities will include, but are not limited to, the following:
 <br/>
 <br/>
 <strong>
  Team Leadership &amp; Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead, coach and develop a team of platform trainers and medical coders ensuring cross capability amongst team members
  </li>
  <li>
   Set clear performance objectives and monitor KPIs related to training effectiveness, coding accuracy and service delivery
  </li>
  <li>
   Foster a collaborative, high performance team culture across the team
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Pulse Training &amp; Support
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee delivery of training programs for providers on Pulse
  </li>
  <li>
   Ensure training materials are accurate, up to date and aligned with system enhancements
  </li>
  <li>
   Monitor provider adoption, engagement and feedback to improve training approaches
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Medical Coding
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Supervise coding activities to ensure accuracy, consistency and compliance with coding standards
  </li>
  <li>
   Implement quality assurance processes, including audits and feedback loops
  </li>
  <li>
   Support resolution of complex coding queries and escalations
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Operational Excellence
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Drive continuous improvement initiatives across training and coding workflows including the cross training of all staff in the team
  </li>
  <li>
   Identify inefficiencies and implement scalable solutions to enhance productivity and quality
  </li>
  <li>
   Maintain documentation of processes, guidelines and best practices
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Stakeholder Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Collaborate with internal teams including Claims Automation, Quality, Policy Management and others
  </li>
  <li>
   Act as a key point of contact for regional stakeholders
  </li>
  <li>
   Support communication of system updates, code changes and operational impacts
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Reporting &amp; Governance
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Track &amp; report on key performance indicators, including training outcomes and coding accuracy
  </li>
  <li>
   Ensure compliance with internal policies and external regulatory requirements
  </li>
  <li>
   Provide insights and recommendations to senior management
  </li>
  <li>
   AI READINESS Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.
   <br/>
   <br/>
  </li>
 </ul>
 At Allianz Partners, Artificial Intelligence (AI) is transforming service delivery and innovation. By leveraging Business Intelligence and Data Analytics, we enhance strategic decision-making and customer experiences. Our commitment to Ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while Emerging Technologies and Generative AI drive industry leadership and new opportunities. With robust Information Security Management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.
 <br/>
 <br/>
 <strong>
  What You Bring
  <br/>
  <br/>
 </strong>
 To be successful in this position you will need to have the following skills / experience:
 <br/>
 <br/>
 <strong>
  Essential
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum degree level qualification in relevant healthcare or related field
  </li>
  <li>
   Previous experience in medical coding, healthcare operations or medical insurance
  </li>
  <li>
   Strong knowledge of coding standards
  </li>
  <li>
   Previous experience in a leadership or supervisory role
  </li>
  <li>
   Fluency in English and Arabic
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desirable
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Professional certification in medical coding
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Personal Attributes
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Results driven and pragmatic, focused on achieving measurable outcomes.
  </li>
  <li>
   Confident communicator and facilitator, able to build trust across diverse stakeholder groups.
  </li>
  <li>
   Collaborative and resilient, thriving in a dynamic and fast moving environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  How We Hire
  <br/>
  <br/>
 </strong>
 <strong>
  <em>
   Agency Statement
  </em>
 </strong>
 <em>
  Allianz Partners does not accept unsolicited CV&rsquo;s or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.
  <br/>
  <br/>
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 <strong>
  What We Offer
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 </strong>
 Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners&rsquo; businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.
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 97278 | Project Management | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent
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 Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
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 At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
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 We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
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  Join us.
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 Let's care for tomorrow.
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 Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz&lsquo; company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.
</div>


Team Lead - Pulse & Medical Coding

Sutherland

<div></div><div><div><div><div><div><div><b>Contract Type:</b></div></div>
</div><div><div><div>Brick and Mortar</div></div>
</div></div></div><div><div><div><div><div><b>Location:</b></div></div>
</div><div><div><div>Cairo - Cairo Governorate
</div></div></div></div></div><div><div><div><div><div><b>Date Published:</b></div></div>
</div><div><div><div>06-15-2026</div></div>
</div></div></div><div><div><div><div><div><b>Job ID:</b></div></div>
</div><div><div><div>REF38455Y</div></div>
</div></div></div><div></div><div><div><div><p>Company Description:</p>
<p>Sutherland is a global leader in digital transformation, helping some of the world's biggest brands succeed through <b>Artificial Intelligence (AI), Automation, Cloud Engineering, and Advanced Analytics</b>.</p>
</div><div><p>Job Description:</p>
   <p><b>We're Hiring: English Customer Service Representatives | Sutherland</b>   
</p><p>Looking for a great opportunity to start or grow your career with a global company? Join <b>Sutherland</b> and become part of a dynamic, professional, and fast-growing team!</p>
   <p><b>Salary: 22,000 EGP Net</b>
   </p><p><b>Position: Customer Service Agent</b>
</p><p>Join Sutherland and deliver exceptional customer support while helping customers resolve inquiries with professionalism and efficiency. Be part of a global company that values innovation, growth, and excellence.   </p>
</div><div><p>Qualifications:</p>
   <p><b>Job Requirements:</b>
<br>
✅ Graduates only (Bachelor's degree holders)<br>
✅ Fully dropped-out students may apply<br>
✅ Males must have a completed Military Service Certificate (served, exempted, or postponed as applicable)<br>
✅ English proficiency level: <b>B2+ to C1</b>
<br>
✅ Excellent communication and interpersonal skills<br>
✅ Ability to work in a fast-paced environment<br>
✅ Customer-oriented mindset and problem-solving skills</p>
   <p><b>Benefits &amp; Perks:</b>
<br>
✨ Net salary of <b>22,000 EGP</b>
   <br>
Transportation provided<br>
   Medical insurance coverage up to <b>200,000 EGP</b>
   <br>
Fully paid training from day one (you will be paid as a full employee during the training period)<br>
   Career growth and development opportunities within a multinational company<br>
   Professional and supportive work environment</p>
<ul><li><b>Working Conditions:</b>
   </li></ul>Rotational shifts<br>
   Overnight shifts are included and candidates must be flexible with shift schedules<br>
   Rotational days off according to business needs
   <p>If you have strong English communication skills and are looking for a stable career with excellent compensation and benefits, we'd love to hear from you!</p>
   <p>Apply now and start your journey with Sutherland! or reach out directly to one of ours HRs at 01034442917</p></div></div></div></div><p></p>

Customer Service Agent

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