sales manager

office manager

finance manager

operations manager

account manager

administration manager

KONE

<div>KONE, certified as a Top Employer in the UAE, Qatar, KSA, and Oman, is committed to creating a better work environment through excellent people practices. We prioritize our employees' well-being and foster a workplace that values collaboration, diversity, growth, and efficiency.
Role Overview:
Reporting directly to the Service Director for the Middle East, T&uuml;rkiye &amp; Africa , we are seeking a dynamic and seasoned Customer Service &amp; Administration Manager for our Middle East &amp; Africa region, based in Dubai. The successful candidate will lead and drive customer-centricity for the region, developing and ensuring operational excellence in the Customer Service &amp; Administration (CS&amp;A) team. He / She would manage, evaluate, and develop the CS&amp;A organization to ensure that its customer service and administration strategy is implemented effectively, consistently, and according to the established guidelines and budgets.
Key Responsibilities:
<ul><li>You will be responsible for the CS&amp;A organization in the frontline (FL), comprising the Customer Service Agent (callouts, inbound queries and outbound surveys, and core 3 nurturing) and Customer Service Admin teams.
</li><li>Assures that daily work performed follows generally stated objectives as well as cost-effectiveness and competitiveness, and is completed with quality, on time, and within budget.
</li><li>Manages general communication and collaboration with FL representatives (e.g., Maintenance Operations Excellence Manager, Offering and Sales Development Managers, Operations and Sales managers) and with Shared Service Centers (SSC)
</li><li>Collaborate with the SER Regional team to drive and support Global Deployment and Align with Other departments (Finance, Sourcing, P&amp;C, and L&amp;D)
</li><li>Manages directly any requests from the FL or helps the Customer Service and Admin Organization workforce to answer
</li><li>Distributes tasks and levels the daily workload, if needed
</li><li>Coaches and drives competence development in the team, and makes sure there is a career path for all team members
</li><li>Drives behavior to represent KONE as one team towards the customer
</li><li>Uses Customer Service data to bring forward ideas to improve customer experience
</li><li>Balances between operational and long-term developments
</li><li>Manages FL CS&amp;A operations:
<ul><li>Ensure processes are followed according to the defined global processes
</li><li>Responsible for implementing and ensuring proper working of new tools/processes/systems
</li><li>Responsible for meeting KPI targets
</li><li>Responsible for ensuring that customers&rsquo; and internal queries and complaints are promptly replied to and followed up on.
</li></ul></li></ul>We&rsquo;re looking for someone who brings:
<ul><li>A university degree and relevant professional background.
</li><li>Experience in customer service and administration, or a strong understanding of customer needs within a similar industry.
</li><li>Excellent customer and team management skills.
</li><li>Proven leadership experience.
</li><li>A highly motivated, goal-oriented, and organized approach &mdash; a self-starter who is committed to delivering exceptional customer service.
</li><li>The ability to interpret and analyze customer needs with a strong customer focus.
</li><li>Outstanding English communication, presentation, and influencing skills.
</li></ul>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers</div>

Customer Service and Administration Manager, Middle East and Africa

Exceptional Medical Ambulance and Homecare Services LLC

We are looking for a highly organized and proactive Administration / Operations Manager to oversee and manage the daily operational and administrative functions of EMAHS. The ideal candidate will have strong leadership skills, hands-on operational experience, and a solid background in healthcare or medical service environments.Key Responsibilities<ul><li>Oversee and coordinate all administrative and operational activities to ensure efficient day-to-day functioning.</li><li>Plan, organize, and supervise medical operations including home care services, on-call response, and event medical deployments.</li><li>Manage resource allocation, staff scheduling, and logistics to ensure timely and effective service delivery.</li><li>Support the Medical and Nursing Directors in implementing operational strategies, protocols, and quality standards.</li><li>Ensure full compliance with UAE healthcare regulations (DHA / DOH / MOH) and internal company procedures.</li><li>Liaise with clients, partners, and vendors to ensure seamless coordination and service satisfaction.</li><li>Oversee fleet and equipment management, including readiness and maintenance of ambulances, medical kits, and operational assets.</li><li>Prepare and review operational reports, invoices, project updates, and performance summaries.</li><li>Assist in budgeting, procurement planning, and inventory control.</li><li>Promote teamwork, accountability, and operational excellence across all departments.</li></ul>Key Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Operations Management, or a related field.</li><li>4&ndash;6 years of experience in operations or administration, preferably within the healthcare or medical services sector.</li><li>Strong organizational, multitasking, and coordination skills.</li><li>Excellent communication, leadership, and problem-solving abilities.</li><li>Knowledge of UAE healthcare regulations (DHA / DOH / MOH) is a strong advantage.</li><li>Proficiency in MS Office, Zoho, and operational scheduling systems.</li><li>Ability to work under pressure, prioritize tasks, and respond promptly to urgent operational needs.</li></ul>Experience Requirements<ul><li>Administration: Minimum 2 years (Required)</li><li>Operations Manager: Minimum 2 years (Required)</li></ul>Job Types: Full-time, Permanent

Administration / Operations Manager – Healthcare & Medical Services

Shades Interiors LLC

<div>
 
 The
 
 HR &amp; Administration Manager
 
 is responsible for managing all human resources functions and administrative operations within the company. This role ensures that staffing, compliance, employee relations, and office operations support the fast-paced needs of a fit-out business, including project-based manpower management, site coordination, and adherence to labor and HSE regulations.
 
 
 
 
 
 
 Key
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Develop and implement HR policies, procedures, and systems aligned with company objectives.
 </li>
 <li>
 Manage full recruitment cycle for office, technical, and site-based roles.
 </li>
 <li>
 Lead onboarding, induction, and orientation programs for new employees.
 </li>
 <li>
 Maintain updated job descriptions, KPIs, and organizational structure.
 </li>
 <li>
 Manage performance evaluation systems and support department heads in performance improvement plans.
 </li>
 <li>
 Oversee payroll inputs, attendance, overtime, and leave management systems.
 </li>
 <li>
 Ensure compliance with labor laws, visa processing, work permits, and employee documentation.
 </li>
 <li>
 Develop retention programs, employee engagement activities, and training initiatives.
 </li>
 <li>
 Handle employee grievances, disciplinary actions, and conflict resolution professionally.
 </li>
 <li>
 Monitor HR metrics and present reports to management.
 </li>
 <li>
 Oversee day-to-day office administration including facility management, supplies, and office support services.
 </li>
 <li>
 Manage company assets, equipment inventory, and maintenance schedules.
 </li>
 <li>
 Supervise administrative team, PRO/visa officer, and support staff.
 </li>
 <li>
 Coordinate logistics for project sites: accommodation, transport, uniforms, tools.
 </li>
 <li>
 Ensure proper documentation, filing, and archiving of contracts, correspondences, insurance policies, and legal documents.
 </li>
 </ul>
 
 
 
 
 
 Compliance:
 
 
 <ul>
 <li>
 Ensure compliance with local labor laws, company policies, and industry standards.
 </li>
 <li>
 Support HSE and compliance departments in maintaining company certifications (ISO, QHSE etc.).
 </li>
 <li>
 Facilitate audits and ensure timely renewal of licenses, insurances, and permits
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Skills and abilities:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in human resources or management, HR certification is a plus.
 </li>
 <li>
 7- 10+ years&rsquo; experience in HR, five of which in a supervisory role, preferably in fitout, construction industry.
 </li>
 <li>
 Strong knowledge of labor laws, visa and immigration processes.
 </li>
 <li>
 Proficiency in HR systems, MS Office, and payroll coordination.
 </li>
 <li>
 Excellent communication, leadership, and problem-solving skills.
 </li>
 <li>
 Ability to work in a fast-paced, deadline-driven environment.
 </li>
 <li>
 Strong organizational and multitasking skills
 </li>
 <li>
 Leadership and people management
 </li>
 <li>
 Decision-making and conflict resolution
 </li>
 <li>
 Confidentiality and professionalism
 </li>
 <li>
 High attention to detail
 </li>
 <li>
 Time and resource management
 </li>
 </ul>
 
 
 
 
 
 KPIs (Key Performance Indicators):
 
 
 <ul>
 <li>
 Recruitment turnaround time
 </li>
 <li>
 Employee retention and satisfaction scores
 </li>
 <li>
 Accuracy of payroll and HR records
 </li>
 <li>
 Compliance with labor/HSE regulations
 </li>
 <li>
 Timely mobilization/demobilization of manpower
 </li>
 <li>
 Efficiency of administrative operations
 </li>
 <li>
 Cost control on HR/Admin expenditure
 </li>
 </ul>
 
 
</div>

Human Resources Manager

Betterhomes

A reputed real estate company in Dubai is seeking an experienced Administration Manager. The role involves managing a team of admin staff, overseeing office responsibilities, and generating reports. Candidates should have a Bachelor's degree and over 2 years of relevant experience in the UAE property industry. Excellent communication and organizational skills are essential. The offer includes private health insurance and paid time off.

Head of Admin & Operations - Real Estate

Talents Tide

<div>
 
 
 Position Summary
 
 
 
 
 
 
 The Contracts Administrator is responsible for managing all contractual aspects of construction projects, with a primary focus on
 
 subcontract drafting, negotiation, and administration
 
 . The role ensures that all subcontract agreements are aligned with the Main Contract (e.g., FIDIC Red Book 2017), and that subcontractors fulfill their obligations in accordance with legal, technical, and procedural requirements. The Contracts Engineer also provides commercial support to the project team, without direct responsibility for cost control or financial reporting.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Subcontract Drafting &amp; Administration
 
 
 <ul>
 <li>
 Draft, review, and finalise subcontract agreements, ensuring consistency with the Main Contract and project-specific requirements
 </li>
 <li>
 Incorporate flow-down clauses from the Main Contract into subcontracts, including scope, specifications, insurances, warranties, and dispute resolution provisions
 </li>
 <li>
 Coordinate with procurement and legal teams to ensure subcontract terms are compliant with company policies and applicable laws
 </li>
 <li>
 Maintain a comprehensive register of all subcontract agreements, variations, and correspondence
 </li>
 </ul>
 
 
 
 
 
 Subcontractor Management
 
 
 <ul>
 <li>
 Support prequalification, selection, and onboarding of subcontractors
 </li>
 <li>
 Monitor subcontractor performance against contractual obligations, including progress, quality, and compliance
 </li>
 <li>
 Issue formal notices, instructions, and correspondence to subcontractors in coordination with the site team and project management
 </li>
 <li>
 Assist in resolving subcontractor claims, disputes, and variations in collaboration with the Engineer and legal advisors
 </li>
 </ul>
 
 
 
 
 
 Contractual Compliance &amp; Support
 
 
 <ul>
 <li>
 Interpret and apply the terms of the Main Contract (e.g., FIDIC Red Book 2017) to ensure project compliance
 </li>
 <li>
 Prepare and issue contractual notices (e.g., under Sub-Clause 20.2) in coordination with the project team
 </li>
 <li>
 Support the preparation of claims and contractual submissions, including EOTs and disruption claims
 </li>
 <li>
 Maintain accurate records of contractual communications, logs, and registers for audit and dispute resolution purposes
 </li>
 </ul>
 
 
 
 
 
 Commercial Support
 
 
 <ul>
 <li>
 Assist the commercial team in reviewing subcontractor payment applications and verifying entitlement
 </li>
 <li>
 Support the preparation of variation orders and change documentation from a contractual perspective
 </li>
 <li>
 Coordinate with planning and quantity surveying teams to ensure alignment between contractual obligations and project execution
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Civil Engineering, Construction Management, or related discipline
 </li>
 <li>
 7&ndash;10 years of experience in contract administration within the construction industry, preferably with a main contractor
 </li>
 <li>
 Strong knowledge of
 
 FIDIC Red Book 1987, 1999, and 2017
 
 and subcontracting best practices
 </li>
 <li>
 Proficiency in contract management tools and MS Office Suite
 </li>
 <li>
 Excellent drafting, negotiation, and communication skills
 </li>
 <li>
 Detail-oriented with strong organisational and documentation abilities
 </li>
 <li>
 
 High Rise Residential and Commercial Towers experience is preferable
 
 </li>
 </ul>
</div>

Contract Administrator

Overview At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to :Finance ManagerHub Finance Manager acts as business partner to the Hub Manager to manage and optimize financial performance of the assigned Local Units across Countries. Supports effective business decisions by monitoring, analyzing, and interpreting financial data to evaluate various business alternatives, recommend and support implementation of the most appropriate business solutions. This role is combined with a Local Finance Manager role within the same Business Line.This role is contributing to the Low Voltage Switchgear System Business Line (BL LVS 3101) in IMEAA (India, Middle East, Africa, and America Regional Hub. Main stakeholders are the Hub Manager IMEAA, the local BL Manager and the Global Business Line Finance Manager.The work model is hybrid . This is regional role; however, preferred location is Istanbul, Türkiye or Dubai, UAE. Key Responsibilities <ul><li>Contributes as key partner for the Hub Manager in determining and developing the execution model for the Hub in alignment with the BL strategy.</li><li>Translates financial position into realistic forecasts and establishes actions and measurable targets to enhance financial return. Manages the forecasting process for the Hub, evaluates financial implications, builds scenarios, and recommends actions.</li><li>Monitors the financial performance of the Hub, provides insight and analysis to support operational decision making. Identifies issues and supports management on action plans to drive appropriate cost structure, productivity optimization, and capital efficiency. Manages and closely monitors the cash flow and takes action to improve Net Working Capital.</li><li>Assesses commercial and financial risks, defines and follows actions to mitigate impact on business performance. Supports the risk management process, regarding tender calculations (full cost model), project cash flow and exposure analysis including foreign exchange, risk and opportunity assessments (incl. inflation and currency fluctuations) and other commercial items.</li><li>Ensures transparency in financial reporting and disclosures. Supervises the adherence to Internal Controls (SOX) to secure correctness of financial reporting (Atlas / ABACUS) following the applicable Group, Division and Country standards, regulations, and guidelines (incl. A&RP and USGAAP). Supports the remediation of identified deficiencies (GRCM) within the area of responsibility.</li><li>Leads, provides guidance, and facilitates best practice sharing between Local Finance Managers within the Hub in consistency with controlling practices within the BL. Ensures timely and efficient communication with relevant Local Finance Managers, Finance Group functions and other internal functions to identify areas for continues improvement.</li><li>Establishes and oversees processes and tools necessary to obtain transparent and reliable financial data and business information. Ensures high quality of financial data and business information in line with defined standards (A&RP and USGAAP) and financial closing schedules.</li><li>Supports the development, staffing, and direction of the Finance Organization in collaboration with HR Business Partners, leadership team and BL Finance Management.</li></ul> Qualifications for the role (Mandatory) <ul><li>Master's or Bachelor's degree in Economics and / or in Business Administration, or similar level.</li><li>Minimum of 5 years of experience in business finance management with P&L responsibility.</li><li>Desired experience in industrial medium to large multinational companies as well as solid US GAAP expertise.</li><li>Strong collaboration and managerial skills, team player</li><li>Willingness to travel (appr. 20%) and to drive positive changes in a dynamic environment.</li><li>Excellent written and spoken English skills, additional language(s) is of advantage.</li></ul>We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.

Hub IMEAA Finance Manager

Conviction Global

The Role
 Hiring for one of the top and well-known Real estate developer companies of Dubai. Job Description: Seeking a detail-oriented and proactive Sales Admin Manager to oversee the real estate sales inventory lifecycle. This role is responsible for managing property inventory across all projects, ensuring real-time accuracy, availability, allocation, and reporting of units to support the sales and marketing functions. The ideal candidate should have strong experience in real estate inventory systems, sales coordination, and administrative control, particularly within the UAE’s dynamic property market. Key Responsibilities: 1. Inventory Management • Maintain and manage master inventory across all residential and commercial real estate projects. • Monitor availability, reservations, sales, cancellations, and reassignments of units. • Coordinate with sales agents and project teams to update and reflect inventory changes in real time. • Ensure that all unit statuses (available, blocked, booked, sold, on hold) are accurately reflected in CRM/ERP systems. 2. Sales Administration • Supervise preparation and processing of booking forms, reservation agreements, and Sales and Purchase Agreements (SPA). • Track and monitor all sales documents to ensure proper archiving and compliance. • Liaise with the legal and finance teams to ensure contracts, invoices, and receipts are issued correctly and on time. 3. System & Data Management • Ensure CRM and inventory management systems are updated and integrated effectively. • Generate real-time inventory availability reports and sales pipeline dashboards for management and sales teams. • Coordinate with IT or software vendors for system enhancements or issue resolution. 4. Compliance & Control • Ensure inventory controls are in line with UAE real estate regulations and internal policies. • Work closely with DLD and RERA requirements regarding off-plan sales, escrow tracking, and unit release. • Regularly audit inventory reports to ensure data accuracy and prevent overbooking or duplication. 5. Coordination & Communication • Act as a central point of contact between sales, marketing, project, and finance teams regarding inventory status. • Assist in launching new projects by preparing inventory structures, pricing input, and unit availability mapping. • Provide training and support to sales and admin staff on inventory processes and system usage.
 
Requirements
 <ul>
<li>Bachelor’s degree in business administration, Real Estate, or a related field. • 10+ years of experience in real estate sales administration or inventory control, preferably within the UAE market. • Strong knowledge of UAE real estate sales processes, DLD/RERA regulations, and off-plan project procedures. • Proficiency in CRM and inventory management software (e.g., Salesforce, Masterkey, PropSpace, or custom ERP platforms). • Advanced Excel skills and strong reporting capabilities. • Excellent organizational, analytical, and communication skills. • Ability to work under pressure and meet tight deadlines with high accuracy. Preferred Qualifications: • Experience with property developers in the UAE. • Familiarity with launching and closing off-plan projects. • Arabic language skills are a plus.</li>
</ul>
About the company
 We started our operations in Mumbai (India) in 2012 as brand CONVICTION HR. Since than by consistent performance and hard work CONVICTION has gone through a meteoric rise by being top performers in different locations and different industries. Today we benchmark performance and delivery standards for different industries pan India. Since inceptions conviction has grown by having presence in more than 12 locations and boasting a mammoth team size of 300 plus experienced recruitment professionals. Service provided by CONVICTION are not limited to talent acquisition only. Human Resource Consulting/ RPO/ payroll management / temp staffing are few of the other services apart from talent acquisition that conviction has successful managed for their prestigious clients.The success journey in India is still accelerating and execution of further expansion is still in process with a vision to be one of the largest Human resource services and talent solutions provider.

Sales Admin Manager

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