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administrative coordinator

Pakistan Single Window (PSW)

<div>
 This position is being recruited by Pakistan Single Window (PSW) on behalf of the National Agri-Trade and Food Safety Authority (NAFSA). NAFSA is being established as a strategic national initiative to strengthen Pakistan's agri-trade ecosystem through enhanced regulatory oversight, facilitation, and modernization of food safety and trade processes. The selected candidate will be part of NAFSA's foundational team, contributing to the development of systems, processes, and institutional capabilities.
 <br/>
 <br/>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Coordinate general office administration including workspace readiness, office supplies management, service requests, and routine facilities matters
  </li>
  <li>
   Support estate and facilities coordination including utilities monitoring, maintenance follow-ups, vendor liaison (security, janitorial, maintenance), and service tracking logs
  </li>
  <li>
   Maintain administrative registers including service contracts, maintenance records, facility documentation, and vendor service reports
  </li>
  <li>
   Assist in asset custody documentation and support periodic physical asset verification exercises as assigned
  </li>
  <li>
   Supervise and coordinate support staff (where assigned) to ensure workplace service standards and office discipline are maintained
  </li>
  <li>
   Coordinate meeting logistics, visitor management, and internal event arrangements as required
  </li>
  <li>
   Ensure proper filing, documentation control, and record retention for administrative approvals and service requests
  </li>
  <li>
   Monitor compliance with administrative SOPs and escalate service gaps or operational risks to the Assistant Director
  </li>
  <li>
   Support audit reviews by ensuring availability of complete and accurate administrative records
  </li>
  <li>
   Perform any other duties assigned by the Assistant Director or Deputy Director consistent with NAFSA's mandate.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   Education:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Bachelor's (Minimum 16 years) in Business/Public Administration or related discipline.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Experience:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Minimum 2 years of relevant administration experience
  </li>
  <li>
   Strong coordination, documentation, and communication skills
  </li>
 </ul>
</div>


Admin Officer | NAFSA

<div>
 This position is being recruited by Pakistan Single Window (PSW) on behalf of the National Agri-Trade and Food Safety Authority (NAFSA). NAFSA is being established as a strategic national initiative to strengthen Pakistan's agri-trade ecosystem through enhanced regulatory oversight, facilitation, and modernization of food safety and trade processes. The selected candidate will be part of NAFSA's foundational team, contributing to the development of systems, processes, and institutional capabilities.
 <br/>
 <br/>
 The Personal Secretary provides confidential secretarial and administrative support to the Director General, ensuring effective scheduling, documentation management and coordination for meetings, travel and official correspondence.
 <br/>
 <br/>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage the DG's calendar, schedule meetings, and coordinate appointments with internal and external stakeholders
  </li>
  <li>
   Prepare meeting files, maintain records, take notes/minutes when required, and ensure timely circulation of meeting outputs
  </li>
  <li>
   Handle confidential correspondence, emails and files; maintain an organized filing and document retrieval system
  </li>
  <li>
   Coordinate travel arrangements, logistics, and protocol-related requirements for DG's official engagements
  </li>
  <li>
   Manage incoming and outgoing communications, ensuring timely drafting, formatting, dispatch and follow-up as directed
  </li>
  <li>
   Maintain office routines, track pending tasks, and support the DG Office in day-to-day administrative requirements
  </li>
  <li>
   Support coordination with the BoG Secretariat for meeting scheduling and documentation when required
  </li>
  <li>
   Perform other duties assigned by the DG/Staff Officer to support smooth functioning of the DG Office.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   Education:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Bachelor's degree (minimum fourteen years of education) in Business Administration, Public Administration, IT/Office Management or a related discipline
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Experience:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Minimum 2 years of relevant secretarial/administrative experience, preferably supporting senior leadership in public sector or regulatory organizations, development sector and well reputed multi-national corporations
  </li>
  <li>
   Strong command over office productivity tools (MS Word, Excel, PowerPoint), email and document management
  </li>
  <li>
   Excellent drafting, formatting, and record-keeping skills with high confidentiality and professionalism.
  </li>
 </ul>
</div>


Personal Secretary (DG Office) | NAFSA

AlHuda Community School

<p><b>Location:</b></p><p>H-11 Campus, Islamabad</p><p><b>Qualification:</b></p><ul><li>Bachelor&rsquo;s degree or higher</li></ul><p><b>Experience</b>:</p><ul><li>2&ndash;3 years relevant administrative/front desk experience</li></ul><p><b>Other Requirements:</b></p><ul><li>Excellent IT &amp; administrative skills</li><li>Strong communication &amp; interpersonal abilities</li><li>Professional parental dealing</li><li>Coordination and planning expertise</li><li>Knowledge of school operations</li></ul><p>Job Type: Full-time</p><p>Education:</p><ul><li>Middle School (Preferred)</li></ul><p>Experience:</p><ul><li>teaching: 2 years (Preferred)</li></ul><p>Work Location: In person</p>

Front Desk Officer

Pakistan Single Window

<div><p>This position is being recruited by Pakistan Single Window (PSW) on behalf of the National Agri-Trade and Food Safety Authority (NAFSA). NAFSA is being established as a strategic national initiative to strengthen Pakistan&rsquo;s agri-trade ecosystem through enhanced regulatory oversight, facilitation, and modernization of food safety and trade processes. The selected candidate will be part of NAFSA&rsquo;s foundational team, contributing to the development of systems, processes, and institutional capabilities.</p><p></p><p>
</p>Responsibilities:<ul><li>
Coordinate general office administration including workspace readiness, office supplies management, service requests, and routine facilities matters.</li><li>
Support estate and facilities coordination including utilities monitoring, maintenance follow-ups, vendor liaison (security, janitorial, maintenance), and service tracking logs.</li><li>
Maintain administrative registers including service contracts, maintenance records, facility documentation, and vendor service reports.</li><li>
Assist in asset custody documentation and support periodic physical asset verification exercises as assigned.</li><li>
Supervise and coordinate support staff (where assigned) to ensure workplace service standards and office discipline are maintained.</li><li>
Coordinate meeting logistics, visitor management, and internal event arrangements as required.</li><li>
Ensure proper filing, documentation control, and record retention for administrative approvals and service requests.</li><li>
Monitor compliance with administrative SOPs and escalate service gaps or operational risks to the Assistant Director.</li><li>
Support audit reviews by ensuring availability of complete and accurate administrative records.</li>
Perform any other duties assigned by the Assistant Director or Deputy Director consistent with NAFSA&rsquo;s mandate.<br>
<li>
<br>
</li></ul><br>
<br>
<b>Requirements</b><br>
<br>
<b>Education:</b><ul><li>
Bachelor&rsquo;s (Minimum 16 years) in Business/Public Administration or related discipline.
</li></ul><b>Experience:</b><ul><li>
Minimum 2 years of relevant administration experience.</li><li>
Strong coordination, documentation, and communication skills.</li></ul></div>

MEETING MATTERS CLINIC

<p>About Meeting Matters Clinic</p><p>Meeting Matters is Islamabad's premier mental health clinic, providing professional counseling and therapy services. We are committed to making mental health care accessible, compassionate, and effective for our community. As we continue to grow, we're looking for a dedicated Client Relationship Manager to be the first point of contact for our clients.</p><p>The Opportunity</p><p>We're hiring a Client Relationship Manager (CRM) to manage client communications, bookings, and ensure an exceptional client experience from first inquiry to ongoing therapy. This is a client-facing role that combines customer service excellence, administrative efficiency, and genuine care for people's wellbeing.</p><p>If you're empathetic, organized, and passionate about mental health, this role offers meaningful work where you directly impact people's healing journeys.</p><p>What You'll Do</p><p>Client Communication &amp; Engagement:</p><ul><li>Respond to client inquiries via WhatsApp, phone calls, email, and social media</li><li>Provide warm, professional first contact for people seeking therapy</li><li>Explain our services, therapist specializations, and session fees</li><li>Answer questions about therapy process, confidentiality, and what to expect</li><li>Follow up with potential clients who haven't booked yet</li><li>Check in with clients after their first session to encourage continuity</li></ul><p>Scheduling &amp; Booking Management:</p><ul><li>Manage therapist availability calendars and schedule client sessions</li><li>Coordinate bookings across multiple therapists and time slots</li><li>Send session confirmations and reminders to clients</li><li>Handle session rescheduling and cancellations</li><li>Optimize scheduling to maximize therapist occupancy</li><li>Manage weekend and evening booking requests</li></ul><p>Client Matching &amp; Coordination:</p><ul><li>Match clients with appropriate therapists based on their needs and concerns</li><li>Understand each therapist's specializations (anxiety, depression, trauma, couples, etc.)</li><li>Consider client preferences for gender, language, and therapy approach</li><li>Coordinate with therapists on their availability and schedule changes</li><li>Facilitate smooth handoffs between CRM team members</li></ul><p>Payment Processing &amp; Follow-up:</p><ul><li>Send payment information and bank details to clients</li><li>Track and follow up on outstanding payments professionally</li><li>Confirm receipt of session payments</li><li>Maintain accurate payment records in the system</li><li>Handle billing inquiries and resolve payment issues</li></ul><p>Administrative Tasks:</p><ul><li>Maintain organized client records and booking database</li><li>Send intake forms (RISB) to new clients before first session</li><li>Update client information and session history</li><li>Prepare daily/weekly reports on bookings and inquiries</li><li>Maintain filing system for client documentation</li><li>Support overall clinic administrative needs</li></ul><p>Quality Client Experience:</p><ul><li>Ensure every client feels heard, valued, and supported</li><li>Handle sensitive situations with empathy and professionalism</li><li>Address client concerns or complaints promptly and effectively</li><li>Maintain confidentiality and respect client privacy at all times</li><li>Create a welcoming, non-judgmental atmosphere</li><li>Represent the clinic's values in every interaction</li></ul><p>What We're Looking For</p><p>Required Qualifications:</p><ul><li>Bachelor's degree (any field)</li><li>1-2 years of experience in customer service, client relations, or administrative role</li><li>Excellent communication skills in English and Urdu (both written and spoken)</li><li>Strong phone and WhatsApp communication abilities</li><li>Highly organized with strong attention to detail</li><li>Ability to multitask and manage multiple priorities</li><li>Professional, empathetic, and patient demeanor</li></ul><p>Preferred Qualifications:</p><ul><li>Previous experience in healthcare, counseling center, or wellness industry</li><li>Familiarity with mental health terminology and therapy processes</li><li>Experience with CRM systems or booking management software</li><li>Social media management skills</li><li>Psychology or social sciences background</li><li>Experience handling sensitive or confidential information</li></ul><p>Essential Personal Qualities:</p><p>✓ Empathetic and genuinely care about people's wellbeing</p><p>✓ Non-judgmental attitude toward mental health issues</p><p>✓ Patient and calm under pressure</p><p>✓ Excellent listening skills</p><p>✓ Warm, friendly, and approachable personality</p><p>✓ Professional boundaries and emotional maturity</p><p>✓ Reliable, punctual, and responsible</p><p>✓ Quick learner who adapts easily</p><p>✓ Problem-solver with positive attitude</p><p>✓ Team player who collaborates well</p><p>What We Offer</p><p>Compensation &amp; Benefits:</p><ul><li>Competitive salary: PKR 40,000 - 50,000 per month (based on experience)</li><li>Annual increments based on performance</li><li>Performance-based bonuses</li><li>Probation period: 3 months with evaluation</li></ul><p>Work Environment:</p><ul><li>Supportive, mission-driven team culture</li><li>Direct impact on people's mental health journeys</li><li>Professional development and training opportunities</li><li>Learn about mental health and therapy from experienced therapists</li><li>Respectful, collaborative workplace</li></ul><p>Work Schedule</p><p>Full-time position</p><p>Working hours and days will be discussed and finalized during the interview based on clinic needs and candidate availability.</p><p>Potential schedules may include:</p><ul><li>Morning shifts, evening shifts, or split shifts</li><li>6-7 days per week with rotating offs</li><li>May include weekend availability</li></ul><p>Exact timings to be confirmed upon hiring.</p><p>Key Success Metrics</p><p>Your performance will be measured by:</p><ul><li>Response time to client inquiries (target: under 5 minutes)</li><li>Inquiry-to-booking conversion rate (target: 60%+)</li><li>Client satisfaction scores (target: 4.5/5+)</li><li>Session attendance rate (minimize no-shows)</li><li>Accuracy of scheduling and record-keeping</li><li>Payment collection efficiency</li><li>Professional communication quality</li></ul><p>Pay: Rs40,000.00 - Rs50,000.00 per month</p><p>Work Location: In person</p>

Client Relationship Manager (CRM)

International Committee of the Red Cross

<div><div><div><div><b>Posted date</b></div> <div>14th April, 2026</div> <div><b>Last date to apply</b></div> <div>27th April, 2026</div>
</div><br>
<div><div><b>Country</b></div> <div>Pakistan</div> <div><b>Locations</b></div> <div>Islamabad</div>
</div><br>
<div><div><b>Category</b></div> <div>Development Sector
</div></div><br>
<div><div><b>Type</b></div> <div>Full Time</div> <div><b>Position</b></div> <div>1</div>
</div><br>
<div><div><b>Experience</b></div> <div>3 years</div></div></div></div>
<br><p></p><div><p><b>PURPOSE</b></p>
<p>
In coordination with the Health Coordinator and health team, the Health Field Officer 3 supervises the planning, implementing, and monitoring the hospital health program(s), in AJK &amp; Balochistan and/or in a specific geographic area, according to the objectives set out in the delegation's annual planning (Planning for Results). Based on the skills required for this position, s/he has the capacity to contribute actively, deliver services, and oversee the program with a degree of autonomy (e.g. hospital settings). In addition, Health Field Officer 3 contributes to complex health administrative and secretarial support (e.g. medical logistics; training), and health data management pertaining to the hospital program in an integrated and transversal approach with other health programs and departments.</p>
<p><b>
RELATIONSHIPS</b></p>
<ul>
<li>Internally, interacts with the Health Coordinator, Deputy Health Coordinator and other Health and delegation staff.</li>
<li>Externally, interacts with national health authorities, international and local stakeholders (International Red Cross and Red Crescent Movement partners, UN, NGOs) in his/her geographic area or field of responsibility.</li>
</ul>
<p><b>GENERAL DUTIES</b></p>
<ul>
<li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement</li>
<li>Understands the roles of the components of the International Red Cross and Red Crescent Movement</li>
<li>Apply ICRC rules and procedures</li>
<li>Understands and adheres to the ICRC Code of Conduct</li>
<li>Respects and observes staff regulations and security rules at all times</li>
<li>Professionally represent the ICRC at all times, ensuring good working relationships with interlocutors</li>
<li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers</li>
<li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC</li>
<li>Might be requested to perform duties and tasks not covered in this job description as well as to provide support to other departments in other ICRC&rsquo;s structures when necessary</li>
<li>Set up and run operational health activities in Balochistan under the direct supervision of the Hospital Program Manager and the Health Coordinator</li>
<li>Disseminate the ICRC, its activities and health program to relevant interlocutors and beneficiaries, whenever needed</li>
<li>Provide information and guidance to the mobile colleagues on cultural aspects of the context when is required.</li>
</ul>
<p><b>Functional Responsibilities:</b></p>
<p><b>
Field and operational activities</b></p>
<ul>
<li>With the support of the Health Coordinator, conducts <b>assessments</b> and contribute actively to the <b>analysis</b> of the overall health situation and health needs of the population and more specifically weapon wounded patients in responsibility (AoR).</li>
<li>Contributes to the annual <b>planning</b> process (Planning for Results) and the hospital project planning by establishing plans of action and leads the implementation of administrative objectives of the program in AoR.</li>
<li><b>Implements</b> the hospital health program within his/her geographic area or field of responsibility/expertise.</li>
<li>Conducts regular field <b>visits</b> to monitor activities and health-related threats to the population.</li>
<li>Assesses and identifies the hospital's <b>medical supplies </b>needs within the framework of the allocated budget; manages all hospital supplies from ordering to distribution, including quality control.</li>
<li>Identify and proposes evidence-based <b>strategies</b> in line with international and national standards, institutional guidelines and delegation priorities.</li>
<li>Works closely with all ICRC health staff to implement any interventions upon request by supporting the implementation of any First Aid, <b>Prehospital</b>, WatHab (Water &amp; Habitat), Physical Rehabilitation Programs in their AoR&rsquo;s if required under the direct technical supervision of the program manager.</li>
<li>Understands and participates in <b>Mass</b> <b>Casualty</b> and Preparedness plans at the Emergency Department of supported hospital (s) when and if necessary.</li>
<li>Coordinates hospital administration activities with the Medical Logistics and WatHab teams when needed.</li>
<li>Manages non-medical hospital support services (e.g. laundry, tailoring, hospital maintenance, biomedical engineering, cleaning and medical waste management), if applicable together with his/her local counterpart.</li>
<li>Executes administrative and office work related to his/her project and activities.
</li><li>Contribute to the HCID (Health Care in Danger) initiative promotion, dissemination, and documentation when required.</li>
<li>Support the development and implementation of emergency health response plans in the event of outbreaks, natural disasters, or situations of violence.</li>
</ul>
<p><b>Communication, Reporting, and Management of Information</b></p>
<ul>
<li>Participates actively in the prompt collection, analysis and sharing of health data including statistics (DHIS II), project reports (e.g. Project Activities Management -PAM), and any other relevant Health information that is pertinent to the hospital program.</li>
<li>Drafts and contributes to other reports as needed: Monthly Operational Report, field visits, meetings, training, workshops, telephonic contacts as requested by the Health Department.</li>
<li>Updates timeline tables and charts, schedules and other tools used in Health Department, and ensures invoices related to program, are followed up on.</li>
<li>Contribute organizing and archiving all documents are relevant for the hospital program implemented</li>
<li>Communicates and reports on the health context and population&rsquo;s needs as well as on relevant local security and health policy matters.</li>
<li>Contributes to develop network, maintain contact, and exchange information with MoH health authorities at local (hospital)/regional levels, PRCS, community members and other relevant health interlocutors as requested by the Health Department.</li>
<li>Collaborates and keeps correct contact with the Health colleagues and other ICRC colleagues in the different Departments to implement ICRC Health activities in their AoR.</li>
<li>Participates actively in the organization and facilitation of the training activities programmed by the Health Department (ERTC, BEC, etc.), in coordination with hospital and FA and Prehospital teams, and maintains the contact with the participants.</li>
<li>Participates in the written translation between local language and English of Health documents and information if required.</li>
<li>Represents the ICRC hospital project in meetings with the local authorities and other relevant stakeholders when needed.</li>
<li>Documents and shares reports timely with Health management team Coordinator or Deputy Health Coordinator</li>
</ul>
<p><b>Medical Logistics.</b></p>
<ul>
<li>Support the Health Coordinator in assessing medical and non-medical items needs and support in the management of donations.</li>
<li>Prepare SR&rsquo;s, donation letters, and ensure the correct documentation including signatures of the packing lists during the donation processes.</li>
</ul>
<p><b>Certifications / Education required:</b></p>
<ul>
<li>Degree in medicine, with emergency care expertise.</li>
<li>Qualifications in public health or hospital program management.</li>
<li>Fluent written and spoken command of English and the local working language (Pashtu, Urdu).</li>
<li>Licence to practice in his/her own country.</li>
</ul>
<p><b>Professional Experience &amp; Skills required</b></p>
<ul>
<li>3 to 5 years of total work experience (including 2 years of clinical experience) with minimum 2 years&rsquo; experience in the humanitarian sector.</li>
<li>Proven experience in developing and implementing public health programs. in overall emergency care and preparedness.</li>
<li>Demonstrated expertise in emergency care and preparedness and operational readiness.</li>
<li>Proven capacity to work independently, and to deliver on deadlines during periods of intense stress and activity.</li>
<li>Great capacity to synthetize information quickly and concisely.</li>
<li>Excellent interpersonal (team-work) with sound communication skills.</li>
<li>Fluidity in integrating changes and dealing with important volume of work.</li>
<li>Good connections with local health authorities or groups of interest for the ICRC is an asset.</li>
<li>Excellent knowledge of the assigned geographic area.</li>
</ul>
<p><b>You application should include:</b></p>
<ul>
<li>Cover/motivation letter setting out briefly your motivation and suitability for the position.</li>
<li>Complete and up-to-date CV.</li>
</ul>
<p>The ICRC values diversity and is committed to creating an inclusive working environment. For this position, qualified females, and candidates with disabilities, minorities, or different backgrounds are strongly encouraged to apply.</p>
<p>
If your profile matches the requirements and you are interested in the position, then your application should be submitted no later than<b> 27th April 2026.</b></p></div><p></p>

Health Field Officer

United States Educational Foundation in Pakistan (USEFP)

<div><div><div><div><b>Posted date</b></div> <div>13th April, 2026</div> <div><b>Last date to apply</b></div> <div>30th April, 2026</div>
</div><br>
<div><div><b>Country</b></div> <div>Pakistan</div> <div><b>Locations</b></div> <div>Islamabad</div>
</div><br>
<div><div><b>Category</b></div> <div>Operations Management
</div></div><br>
<div><div><b>Salary</b></div> <div>152,860</div>
</div><br>
<div><div><b>Type</b></div> <div>Full Time</div> <div><b>Position</b></div> <div>1</div>
</div><br>
<div><div><b>Experience</b></div> <div>3 years</div></div></div></div>
<br><p></p><div><p><b>Technical Services Coordinator
</b></p><p><b>Lincoln Corner Islamabad</b></p>
<p><b>
Salary: Starting at PKR 152,860 gross per month</b></p>
<p><b>
Working Days &amp; Timings:</b>
</p><p>Monday to Friday, 10:30 AM &ndash; 7:00 PM (8 hours/day, including a 30-minute break; total 40 hours/week). Required alternate Saturdays. Flexibility for occasional evening or weekend work to support program delivery.</p>
<p><b>
Reports To:</b></p>
<p>
The position reports directly to the USEFP Senior Procurement Officer for all administrative, HR, and operational matters, and maintains a dotted-line reporting to the U.S. Embassy-appointed Lincoln Corner (LC) Point Person for technical oversight. The role collaborates with the LC Coordinator to ensure effective planning and program delivery.</p>
<p><b>
Organizational Context</b></p>
<p>
This role supports USEFP&rsquo;s mission of fostering mutual understanding between the people of Pakistan and the people of the United States through educational and cultural exchange, public diplomacy, and digital engagement platforms such as Lincoln Corners.</p>
<p>
Established in partnership with the U.S. Mission to Pakistan, Lincoln Corners are dynamic, multimedia resource centers located across Pakistan. These spaces are designed for young people to engage with and explore American culture, history, values, and educational resources.</p>
<p><b>
Job Purpose</b></p>
<p>
The role contributes to youth engagement, digital skills, and cultural exchange outcomes through innovative and high-quality technical programming aligned with U.S. public diplomacy objectives.</p>
<p>
The Technical Services Coordinator works in partnership with the Lincoln Corner Coordinator to plan and organize programs centered on the Creator Studio and Maker Space. This role provides high-level technical expertise, encompassing audio-visual editing and full management of virtual programming platforms (e.g., Zoom, Google Meet). The position is split into two primary areas: 70% dedicated to Lincoln Corner Islamabad initiatives and 30% focused on managing technical operations and programming at the USEFP auditorium.</p>
<p><b>
Key Responsibilities</b></p>
<p><b>
1. Technical Program Coordination &amp; AV Support (70% Focus)</b></p>
<ul><li><b>Maker Space &amp; Creator Studio:</b> Lead the planning and execution of programs focused on the Creator Studio and Maker Space equipment.</li></ul>
<ul><li><b>Audio-Visual Production:</b> Provide comprehensive audio-visual editing, photography, and videography support for digital content and program materials. Ensure all digital content complies with the U.S. Embassy branding and communication guidelines.</li></ul>
<ul><li><b>Virtual Program Management:</b> Manage all technical functions for virtual programs, including hosting, troubleshooting, and facilitating sessions on Zoom, Google Meet, and other platforms.</li></ul>
<ul><li><b>Program Proposals:</b> Prepare and submit at least two technical program proposals per month focused on STEM, digital skills, or creative technologies.</li></ul>
<ul><li><b> Resource Management</b>: Oversee the management, safety, and maintenance of all technical resources, including the Startup and STEM Labs.</li></ul><p></p><p><b><br>
2. USEFP Auditorium &amp; Tech Operations (30% Focus)</b></p>
<ul><li><b> Auditorium Tech Leadership:</b> Take full ownership of technical operations and A/V requirements for all programs held at the USEFP auditorium.</li></ul>
<ul><li><b> Operational Execution:</b> Support the delivery of events within the auditorium, ensuring all hardware, sound systems, and software functions seamlessly.</li></ul>
<ul><li><b>Equipment Oversight:</b> Monitor the condition and ensure the professional use of all technical assets and equipment within the facility. Implementing basic event-risk mitigation measures and coordinate effectively during emergencies.</li></ul><p></p><p><b><br>
3. Outreach &amp; Technical Collaboration</b></p>
<ul><li><b>Strategic Partnerships:</b> Build and maintain relationships with technical stakeholders, academic institutions, and NGOs to expand program reach.</li></ul>
<ul><li><b>Network Recruitment:</b> Establish a professional network to recruit technical speakers and drive innovative programming for the Startup Lab.</li></ul><p></p><p><b><br>
4. Documentation &amp; Reporting</b></p>
<ul><li><b>Data Reporting:</b> Compile monthly statistics on visitor participation and the status of technical resources.</li></ul>
<ul><li><b>Feedback Collection</b><b>:</b> Gather and analyze participant feedback for continuous technical program improvement.</li></ul><p></p><p><b><br>
5. Compliance, Safeguarding &amp; Ethics</b></p>
<ul>
<li>Ensure adherence to safety and security policies, data privacy &amp; protection, professional ethics, and compliance with U.S State Department rules and expectations.</li></ul><br>
<p></p>
<p><b>
Job Requirements</b></p>
<p><b>
Education:</b> Minimum 16 Years of Education in Computer Science, Information Technology, Social Sciences, or a Business-related discipline.<br>
<br>
<b>Experience</b>: Minimum 3 years of experience in Technical Support, AV Editing, Event Management and/or Program Coordination.</p>
<p><b>
Preference: </b>Experience in Youth and STEM-based programming is strongly preferred.</p><p></p><p><b><br>
Technical Proficiency (Required)</b></p>
<p><b>
Virtual Platforms:</b></p>
<p>
Zoom, Google Meet, Microsoft Teams, and OBS Studio.</p>
<p><b>
Creative Suite:</b></p>
<p>
Adobe Premiere Pro/CapCut (Video), Canva/Photoshop (Design), and Audacity (Audio).</p><br>
<p><b>
Maker Tech:</b></p>
<p>
3D printing software (Cura/Tinkercad) and basic coding (Arduino/Python).</p><br>
<p><b>
Productivity:</b></p>
<p>
High proficiency in Google Workspace and Microsoft 365.</p><br>
<p><b>
Communication</b>:</p>
<p>
Excellent oral and written communication skills in English &amp; Urdu.</p><p></p><p><b><br>
Required Behavioral Competencies</b></p>
<ul><li><b>Accountability:</b> Takes full ownership of technical assets and project deadlines.</li></ul><div><br>
<ul><li><b>Adaptability:</b> Remains flexible and composed in fast-paced environments, particularly during live tech support.</li></ul></div><div><br>
<ul><li><b>Collaboration:</b> Works effectively with the Lincoln Corner Coordinator and various teams to ensure program success.</li></ul></div><div><br>
<ul><li><b>Service Orientation:</b> Maintains a professional and helpful approach with all internal teams and external partners.</li></ul></div><div><br>
<ul><li><b>Innovation/Problem Solving: </b>Proactively identifies challenges and develops practical, creative solutions to enhance program quality and operational efficiency.</li></ul></div><p></p><p><b><br>
General Provision:</b></p>
<p>
The duties and responsibilities outlined in this Job Description are not exhaustive and may evolve over time. The incumbent may be required to perform additional tasks and assume new responsibilities, as deemed necessary by management, in alignment with the overall purpose of the position and the organizational requirements.</p></div><p></p>

Technical Services Coordinator - Lincoln Corner

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Technical Services Coordinator - Lincoln Corner