scrum master Jobs in Dubai United Arab Emirates

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cargowise - trainer/ implementation executive Jobs in Dubai United Arab Emirates

cargowise - trainer/ implementation executive

agile coach

VaporVM

<div><div><div>Date Posted:</div>
22 December, 2025</div>
<div><div>Industry:</div>
IT Services and IT Consulting</div>
<div><div>Location:</div>
VaporVM Communications and Information Technology</div></div>
 <div><h2 class="jobSectionHeader">Job Description:</h2>
<div><h2 class="jobSectionHeader">key Responsibilities</h2>
<h3 class="jobSectionHeader">Scrum &amp; Agile Facilitation</h3>
<ul><li>Facilitate all Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives
</li><li>Ensure Scrum rules, roles, and values are understood and followed
</li><li>Support Product Owners in maintaining a well-groomed and prioritized product backlog
</li><li>Ensure sprint goals are clearly defined and achievable
</li></ul><h3 class="jobSectionHeader">Team Coaching &amp; Enablement</h3>
<ul><li>Coach development teams on Agile best practices and self-organization
</li><li>Guide teams to improve velocity, quality, and delivery predictability
</li><li>Foster a culture of continuous improvement, accountability, and collaboration
</li><li>Mentor team members on Agile mindset beyond ceremonies
</li></ul><h3 class="jobSectionHeader">Impediment &amp; Risk Management</h3>
<ul><li>Identify, track, and remove blockers impacting team progress
</li><li>Escalate risks and dependencies in a timely manner
</li><li>Coordinate with internal and external stakeholders to resolve issues
</li></ul><h3 class="jobSectionHeader">Stakeholder &amp; Delivery Management</h3>
<ul><li>Act as a servant leader between Product Owners, Development Teams, PMO, and Business Stakeholders
</li><li>Ensure transparency of progress using Agile metrics (burndown charts, velocity, cycle time)
</li><li>Support release planning and roadmap execution
</li><li>Align Agile delivery with organizational governance and compliance needs
</li></ul><h3 class="jobSectionHeader">Metrics &amp; Reporting</h3>
<ul><li>Track and report Agile KPIs including:
<ul>
<li>Sprint velocity
</li><li>Sprint predictability
</li><li>Defect leakage
</li><li>Team capacity and utilization
</li></ul></li><li>Prepare sprint and release reports for management and stakeholders
</li></ul><h3 class="jobSectionHeader">Process Improvement &amp; Scaling Agile</h3>
<ul><li>Identify process gaps and implement improvements
</li><li>Support Agile transformation initiatives (Scrum, Kanban, SAFe if applicable)
</li><li>Collaborate with other Scrum Masters to improve organizational Agile maturity
</li></ul><h2 class="jobSectionHeader">Required Skills &amp; Qualifications</h2>
<h3 class="jobSectionHeader">Education</h3>
<ul><li>Bachelor&rsquo;s degree in computer science, Engineering, Business, or related field
</li></ul><h3 class="jobSectionHeader">Experience</h3>
<ul><li>3&ndash;7 years of experience working in Agile/Scrum environments
</li><li>2+ years experience as a Scrum Master for software or IT projects
</li><li>Experience working with cross-functional teams (developers, QA, DevOps, UX)
</li></ul><h3 class="jobSectionHeader">Certifications (Preferred / Required)</h3>
<ul><li>Certified ScrumMaster (CSM)
</li><li>Professional Scrum Master (PSM I/II)
</li><li>SAFe Scrum Master (preferred for large enterprises)
</li></ul><h3 class="jobSectionHeader">Technical &amp; Tooling Skills</h3>
<ul><li>Agile tools: Jira, Azure DevOps, Confluence, Trello
</li><li>Understanding of SDLC, DevOps, CI/CD pipelines
</li><li>Basic understanding of cloud, APIs, and enterprise systems (preferred)
</li></ul><h3 class="jobSectionHeader">Soft Skills</h3>
<ul><li>Strong facilitation and conflict resolution skills
</li><li>Excellent communication and stakeholder management
</li><li>Ability to work under pressure in fast-paced environments
</li><li>Leadership mindset with a servant-leader approach
</li></ul><h2 class="jobSectionHeader">KPIs &amp; Performance Indicators</h2>
<ul><li>Sprint commitment vs. delivery accuracy
</li><li>Team velocity stability and improvement
</li><li>Reduction in impediments and delivery risks
</li><li>Stakeholder satisfaction
</li><li>Agile maturity improvement
</li></ul><h2 class="jobSectionHeader">Nice to Have</h2>
<ul><li>Experience in banking, healthcare, telecom, or enterprise IT environments
</li><li>Experience working in GCC / KSA projects
</li><li>Exposure to Scaled Agile (SAFe, LeSS) frameworks
</li><li>Experience in Managed Services or multi-vendor environments</li></ul></div></div>

Scrum Master

DigitalQatalyst For Information Technology Consultants Co. L.L.C

About the Role: We are seeking proactive, outcome-driven Scrum Masters to join our Centre of Excellence (CoE) and key business units, including Design, Deploy, Finance. This role is ideal for individuals with a go-get attitude, relentless execution drive, and strong organizational skills. The Scrum Master will work closely with the CoE Heads to enforce policies, streamline processes, and ensure that all delivery functions align with DQ's organizational goals and values. You will facilitate agile processes, drive collaboration, and ensure alignment between strategy and operations across teams and high-impact leadership initiatives.Team Context:<ul><li>EVMO (Excellence, Value &amp; Management Office): Drives operational excellence, cross-factory visibility, and performance monitoring.</li><li>Design (DSG): Ensures alignment between organizational strategy and day-to-day design operations.</li><li>Deploy: Focuses on delivering projects and operational initiatives efficiently across business units.</li><li>Finance: Ensures smooth financial operations, task closure, and strong governance.</li><li>CEO Office: Partner with leadership to drive strategic initiatives, provide visibility into organizational priorities, and ensure high-impact execution.</li></ul>Key Responsibilities:Scrum Masters | EVMO<ul><li>Monitor Working Rooms (WRs) across factories to identify and resolve gaps.</li><li>Ensure timely updates and clear visibility of WR performance.</li><li>Take ownership and drive initiatives; top performers may move into WR Scrum Master roles.</li><li>Act as a coach and mentor to the team, promoting a proactive, quality-first approach.</li></ul>Scrum Masters | Design &amp; Deploy<ul><li>Monitor Working Rooms (WRs) across factories to identify and resolve gaps.</li><li>Align day-to-day operations with organizational strategy.</li><li>Drive associate growth and monitor performance.</li><li>Delegate work effectively and ensure follow-through to closure.</li><li>Ensure delivery of business value aligned with strategic goals.</li><li>Act as a coach and mentor to the team, promoting a proactive, quality-first approach.</li></ul>Scrum Master | Finance<ul><li>Monitor Working Rooms (WRs) across factories to identify and resolve gaps.</li><li>Ensure Finance WR operates effectively and drives task closure.</li><li>Demonstrate proactiveness, problem-solving, and accountability.</li><li>Maintain strong governance and structured execution.</li><li>Act as a coach and mentor to the team, promoting a proactive, quality-first approach.</li></ul>Scrum Masters | CEO<ul><li>Partner with leadership to plan and execute strategic initiatives.</li><li>Provide visibility on organizational priorities and cross-unit dependencies.</li><li>Ensure high-impact execution with relentless focus on outcomes.</li><li>Serve as a trusted operational and execution advisor to executives.</li><li>Act as a coach and mentor to the team, promoting a proactive, quality-first approach.</li></ul>Key Competencies &amp; Traits:<ul><li>Go-Get Attitude: Self-driven, proactive, and resourceful in delivering results.</li><li>Relentless Execution Drive: Persistent in achieving objectives and overcoming obstacles.</li><li>Outcome-Focused Orchestrator: Ensures initiatives deliver measurable value aligned with strategy.</li><li>Lively Personality Yet Composed: Energetic and engaging while maintaining professionalism under pressure.</li><li>Firm Accountability &amp; Governance: Drives adherence to rules, processes, and standards.</li><li>Strong Sense of Self-Organization &amp; Structure: Highly organized and able to manage multiple priorities effectively.</li><li>Lean Worker: Focused on purpose, precision, and proactive problem-solving.</li><li>Value Creation: Collaborative and responsible, with a strong emphasis on trust, learning, and delivering value to clients.</li><li>Strong Communication: Exceptional written, spoken, and listening skills, with the ability to quickly act on feedback.</li><li>Driven Soldier: Organized, analytical, and comfortable with fast-paced, iterative</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in a relevant field</li><li>Strong communication, interpersonal, and stakeholder management skills.</li><li>Highly organized, structured, and accountable.</li><li>Energetic, outcome-focused, and adaptable personality.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED6,000.00 per monthApplication Question(s):<ul><li>Have you previously held a role as a Scrum Master where you were responsible for facilitating Scrum ceremonies, coaching an agile team, and removing obstacles to enhance team performance?</li><li>Have you been responsible for overseeing and governing strategic initiatives, including setting and tracking KPIs, in an organization?</li><li>Describe a situation where you identified a gap in a process or team performance and took initiative to resolve it without being asked?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>scrum master: 1 year (Preferred)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5>At Emirates we believe in connecting the world to and through our global hub in Dubai and in constantly innovating to ensure our customers Fly Better Emirates Group IT thrives on the dynamic nature of technology Being pioneers in aviation innovation were always at the forefront pushing boundaries Were on the lookout for exceptional IT professionals to fortify our position as leaders in the industry Embark on a journey with the worlds largest international airline and become a vital part of our cutting edge information and technology team.
Join our Agile Delivery team on a mission to create technology solutions that enhance customer experience and drive revenue growth. We focus on leveraging agile methodologies to deliver innovative and secure technology quickly and efficiently. If you are passionate about delivering value, embracing agility, and leading projects in a dynamic environment, we invite you to apply and become a key player in our journey to drive the success at Emirates Group.
As the Agile Delivery Lead Emiratisation you will perform the role of Scrum Master developing and leading a high performing multidiscipline team instilling in them a clear vision and a passionate drive. They play a leading role in fulfilling the vision driving the implementation of technical products and setting standards for teams to follow. The Agile Delivery Lead is responsible for the day to day planning leading organising and motivating of the scrum teams to achieve a high level of performance and quality in the delivery of outputs that provide exceptional value to business users.
In this role you will:
<ul><li>Schedule user stories from the technical product backlog to the Sprint plan focusing on regular and timely delivery of business value initiatives and facilitating agile ceremonies eg product backlog refinement sprint planning daily stand ups sprint reviews and retrospectives
</li><li>Manage risks assumptions issues and dependencies removing impediments blockers to ensure optimal flow of value Guide the team on the use of Agile Scrum practices and values to delight the business and how to elicit the most out of self organization Assess the Scrum Maturity of the team and coach the team to higher levels of maturity at a pace that is sustainable and comfortable for the team.
</li><li>Promotes empowerment of the team ensuring that each team member is fully engaged in the initiatives and is making a meaningful contribution and encourages a sustainable pace adhering to the agreed quality management plan with the team.
</li><li>Work collaboratively with the Technical Product Owners to refine clarify and maintain the product backlog together with the TPO schedules and commits stories into sprints and visualizes progress.
</li><li>Support the Technical Product Owners in managing business expectations and transparency in both product backlog and schedule for all initiatives.
</li><li>Define and manage a well defined process and champion ongoing process improvement initiatives to implement best practices for Agile Delivery Management and effectively manage conflict resolution Ensure the Acceptance Criteria and Definition of Done DOD is being followed and make sure that each team member is fully engaged in the stories and making a meaningful contribution.
</li><li>Encourage a sustainable pace adhering to the agreed quality management plan with the team Maintains an agile project management tool ScrumDesk JIRA etc.
</li></ul><h5 class="jobSectionHeader">Qualification
</h5>To be considered for the role you must meet the below requirements:
<ul><li>Degree or Honours or equivalent in a subject related to Computer Science or similar
</li><li>Certified Scrum Master with 3 years of practical application of the Scrum Management discipline PMI ACP transition of existing SDCs are exempt.
</li><li>5 years of working in Information Technology in agile delivery within the context of a small medium technology change program. Proven leadership and project delivery experience in a matrix organisation with global teams for a large organisation.
</li><li>Well versed in the use of tools of software delivery eg MS OFFICE suite JIRA Confluence etc.
</li><li>Ability to effectively communicate specialist information in an understandable format to all stakeholders
</li><li>Excellent Communication Skills, focusing on core Scrum values of openness, honesty and respect.
</li></ul>Leadership Role : Yes
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That&rsquo;s on top of transport benefits, life insurance and more. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers .</div>

Agile Delivery Lead

SellAnyCar.com

<div>
 
 Company Description
 
 
 
 SellAnyCar are on a journey to build the future of all things automotive.
 
 
 We dream big, we aim big and we drive towards our goals. This mantra is why we are market leaders, why we are scaling and why we are competing for the best talent in Dubai and the world.
 
 
 We, at SellAnyCar, are looking for someone who has worked in an agile environment in a product-led organization. Top incumbents will be insanely curious and hungry critical thinkers with a real passion for technology.
 
 
 If you are a self-motivated doer with a passion for solving customer problems; join us now, be part of the dream.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Define SMTs, product strategy, MRDs, PRDs, and prioritized feature roadmaps aligned with business goals.
 </li>
 <li>
 Conduct market research, competitive analysis, and TAM assessments to support product decisions.
 </li>
 <li>
 Act as the voice of the user, ensuring strong alignment between business and engineering teams.
 </li>
 <li>
 Lead the design and implementation of UX/UI for both web and mobile applications.
 </li>
 <li>
 Deliver product demos and ensure cross-functional stakeholder alignment.
 </li>
 <li>
 Track product performance and continuously iterate using user insights and business KPIs.
 </li>
 <li>
 Collaborate with stakeholders across departments to gather, analyze, and document business requirements for new products and platform enhancements.
 </li>
 <li>
 Analyze existing workflows, processes, and systems to identify gaps and recommend functional improvements.
 </li>
 <li>
 Translate business requirements into clear functional specifications and user stories for development teams.
 </li>
 <li>
 Work closely with engineering, design, and QA teams to ensure solutions meet requirements and business objectives.
 </li>
 <li>
 Participate in solution design discussions and contribute to system architecture from a business perspective.
 </li>
 <li>
 Coordinate user acceptance testing (UAT), validate outcomes, and provide sign-off for production releases.
 </li>
 <li>
 Continuously gather feedback and refine requirements based on evolving user and market needs.
 </li>
 <li>
 Perform other related duties as assigned by the reporting manager.
 
 
 </li>
 </ul>
 Qualifications
 
 
 Bachelor&rsquo;s Degree from an accredited college or university in Computer Science, MIS, Business or a related field required, Master&rsquo;s Degree preferred.
 
 
 Certified Scrum Master (CSM), Certified Scrum Professional (CSP), or Agile Certified
 
 
 Professional (PMI-ACP) preferred
 
 
 Hands-on experience with Jira, SQL, GA, Figma, XD, Miro
 
 
 Minimum of 6 years increasingly responsible project management/Scrum Master experience with an emphasis on systems designs and construction of medium to large sized projects.
 
 
 Prior experience in PHP, NodeJS programming in a cloud.
 
 
 Additional Information
 
 
 We provide Health Insurance and yearly Bi-annual ticket to home country
 
 
 Provide opportunities for growth and development
</div>

Product Manager

Virtusa

<div>1. Domain Competencies:
<ul><li> Functional Domain: Possesses extensive experience in banking, accounting, payments, or settlements. Prior exposure to wealth management domains, including capital markets, funds, ETFs, or equities, is preferred. The ideal candidate will demonstrate a strong aptitude for learning and adapting to new domains.
</li></ul><ul><li> Has participated in and/or led a minimum of three projects involving the design and architecture of resilient, reliable, and secure applications (including mobile applications) within a microservices and API-based ecosystem, specifically for the aforementioned functional domains.
</li></ul><ul><li> Develops and maintains architectural standards, guidelines, and best practices.
</li></ul><ul><li> Experienced in working with Agile Methodologies and within Agile teams, incorporating:
</li></ul><ul><li> Agile Team concepts such as Tribes &amp; Squads.
</li></ul><ul><li> Agile Ceremonies including Quarterly Planning, Sprint Planning, Sprint Refinement, and Sprint Retrospective.
</li></ul><ul><li> Agile Deliverables such as Features, Epics, Stories, and Acceptance Criteria.
</li></ul>2. Technical Competencies:
<ul><li> Possesses over five years of experience in developing end-to-end design patterns, high-level designs, and solutions for applications (both backend and frontend, including mobile apps), APIs, message brokers, event-streams, and microservices on container-based/cloud-native infrastructure and its associated ecosystem, in consultation with relevant internal departments and subsidiaries.
</li></ul><ul><li> Demonstrates profound knowledge and experience in proposing architectural design principles and patterns, and justifying their respective benefits and drawbacks.
</li></ul><ul><li> Exhibits adequate knowledge and experience in integrating cyber and information security controls into products through methods such as Data Classification, consideration of Regulatory Requirements (e.g., PCI-DSS, UAE Central Bank, GDPR), Threat Modelling, and Security Requirements (Govern, Identify, Protect, Detect, Respond, Recover).
</li></ul><ul><li> Possesses adequate knowledge of and experience in implementing cybersecurity controls such as Authentication, Authorization, Encryption Algorithms &amp; Keys, Data Security, and Security Events Logging &amp; Alerting.
</li></ul><ul><li> Possesses some knowledge and experience in offensive and defensive cybersecurity strategies.
</li></ul><ul><li> Knowledge of Artificial Intelligence concepts and technologies including, but not limited to, Machine Learning, Generative AI, Large Language Models, Retrieval Augmented Generation (RAG), Embedding Models, Vector Databases, Model Context Protocol (MCP), AI Agents, Agentic AI, GitHub Co-Pilot, Claude Code, or similar.
</li></ul>3. Behavioral Competencies:
<ul><li> Delivery-focused, while maintaining an optimal balance of Customer Experience, Functional Requirements, Performance, Reliability, Resiliency, and Security.
</li></ul><ul><li> Exhibits high energy, enthusiasm, and passion.
</li></ul><ul><li> Possesses excellent analytical and critical thinking skills.
</li></ul><ul><li> Demonstrates excellent stakeholder management, time management, and expectation management skills.
</li></ul><ul><li> Capable of autonomous decision-making with minimal guidance.
</li></ul><ul><li> Possesses high potential for learning and upskilling.
</li></ul><ul><li> Ability to coach and mentor associate/junior architects and developers (where required).
</li></ul><div>About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth &mdash; one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.</div></div>

Senior Solution Architect

Horizontal

<div>Program Manager - Salesforce
At Horizontal Digital, we hold ourselves to one key belief: You&rsquo;re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy, data, design and technology together to arrive at solutions that set the bar higher for everyone.
We use these values to fuel superior results:
Lock arms
 
We forge relationships that make our impact 1,000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good.
Show hustle
 
We&rsquo;re not ones to sit on our hands and wait. Instead, we anticipate opportunities, collectively roll up our sleeves and find ways to execute the exceptional.
Embrace change
 
From new technologies to workplace philosophies, we welcome the unexpected and constantly anticipate what&rsquo;s next.
Elevate empathy
 
We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability.
Never settle
 
We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas. 
 
But enough about us. Let&rsquo;s talk about you. 
 
We are looking for an experienced Program Manager to lead large-scale digital transformation programs on Salesforce. In this role, you will manage a portfolio of Salesforce projects, lead cross-functional delivery teams, oversee project managers, and drive stakeholder alignment, risk mitigation, and budget management to ensure successful program delivery.
You will be accountable for overall program health, delivery quality, and client satisfaction across complex, multi-cloud Salesforce engagements. This role requires strong leadership, governance, and planning capabilities, as well as experience operating at the intersection of business strategy, digital delivery, and client management.
This position is based in Dubai.
What you&rsquo;ll do:
<ul><li>Lead high-visibility Salesforce programs across multiple workstreams, ensuring alignment to scope, budget, timelines, and strategic outcomes.</li>
</ul><ul><li>Manage, mentor, and progress their team, overseeing their work and performance.</li>
</ul><ul><li>Constantly and consistently identify, implement, and socialize the most effective processes, tools, and systems to keep the department current with project management processes.</li>
</ul><ul><li>Collaborate with department heads and leadership to create achievable and measurable project plans that include regular status reporting and RAID documentation.</li>
</ul><ul><li>Oversee execution, workflow, and resourcing of projects.</li>
</ul><ul><li>Lead and develop comprehensive resource models and risk mitigation plans in collaboration with discipline leads.</li>
</ul><ul><li>Identify and pursue opportunities to foster cross-training to help build a strong foundation for the team.</li>
</ul><ul><li>Lead high visibility programs across multiple workstreams.</li>
</ul><ul><li>Together with strategy and tech co-own the growth of the accounts under their supervision.</li>
</ul><ul><li>Develop project plans and assumptions for new business pursuits.</li>
</ul><ul><li>Collaborate on SOW creation (timeline, resource model &amp; assumptions).</li>
</ul><ul><li>Manage program revenue and accountability for actualization of sold revenue.</li>
</ul><ul><li>Make program level decisions based on margin and revenue data.</li>
</ul><ul><li>Project, present and commit program revenue to leadership.</li>
</ul><ul><li>Display confidence when leading a conversation with a willingness to have and share a point of view even if it's an unpopular opinion.</li>
</ul><ul><li>Actively contribute to the development of the company's culture and quality standards.</li>
</ul>What will be expected of your team:
<ul><li>Provide agile project oversight for multiple projects within the program, including backlog management, sprint planning, and delivery tracking</li>
</ul><ul><li>Coach and mentor scrum teams to ensure adoption of Agile best practices and delivery discipline</li>
</ul><ul><li>Facilitate scrum ceremonies and maintain agile delivery artifacts (e.g., capacity plans, velocity reports, burn-down charts)</li>
</ul><ul><li>Collaborate with clients and delivery leads to define scope, objectives, timelines, and effort estimates</li>
</ul><ul><li>Monitor program milestones and ensure alignment with business goals and technical feasibility</li>
</ul><ul><li>Manage resource forecasting, budget adherence, and change control across the project lifecycle</li>
</ul><ul><li>Identify and mitigate delivery risks and issues in collaboration with client and internal teams</li>
</ul><ul><li>Provide transparent, timely communication through executive-level status reports and program dashboards</li>
</ul><ul><li>Ensure delivery excellence across planning, execution, QA, and post-implementation support</li>
</ul>Who you are:
<ul><li>A proven leader with experience managing complex Salesforce or digital transformation programs</li>
</ul><ul><li>Highly organized with the ability to manage competing priorities and proactively address risks</li>
</ul><ul><li>A confident communicator who can engage business and IT stakeholders with clarity and influence</li>
</ul><ul><li>Decisive under pressure, with strong problem-solving and conflict-resolution skills</li>
</ul><ul><li>Comfortable navigating ambiguity and driving alignment across multiple teams</li>
</ul><ul><li>A mentor and coach who builds high-performing, collaborative delivery teams</li>
</ul><ul><li>Experienced in both client-facing delivery and internal operational management</li>
</ul>What you bring:
<ul><li>A minimum of 5+ years agency/consultancy experience.</li>
</ul><ul><li>8-10 years of experience working on enterprise level projects.</li>
</ul><ul><li>5+ years running cross functional programs.</li>
</ul><ul><li>A minimum of 10+ years client-facing digital project management experience, using agile methodologies.</li>
<li>Possess an in-depth understanding of project management, workflow, infrastructure, project life cycles and management methodologies and styles.</li>
</ul><ul><li>Ability to see the big picture while also focusing on the details.</li>
</ul><ul><li>Experience with Jira/Confluence</li>
</ul><ul><li>Experience coaching and mentoring scrum teams and scrum masters.</li>
</ul><ul><li>Bachelor&rsquo;s degree preferred</li>
</ul><div>The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</div></div>

Program Manager - Salesforce

Emirates

<div>
 
 Job Purpose
 
 
 
 At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers &lsquo;Fly Better&rsquo;.
 
 
 As a
 
 Principal Software Engineer &ndash; iXR
 
 , you will lead the end-to-end infrastructure and software design, technical governance, and development direction across the iXR platform. You will be accountable for end-to-end Software Development Lifecycle (SDLC) ownership across iXR, embedding shift-left practices to ensure quality, security, and performance are addressed from design through delivery. Working closely with peer architects and quality engineers, you will define and enforce standards for automated testing, quality assurance, performance and scalability testing, and operational readiness, ensuring solutions are resilient, reliable, and production-grade. This role requires deep expertise in AWS, Infrastructure as Code (IaC), CI/CD design and setup, and Python scripting.
 
 
 You will lead and mentor a team of software and technical engineers responsible for designing, building, and operating high-quality iXR platform capabilities."
 
 
 
 In This Role, You Will
 
 
 
 <ul>
 <li>
 Lead the technical design, development and deployment of complex software solutions across teams. Carry out effective technical design reviews to ensure that the right architecture patterns are used by engineering teams.
 </li>
 <li>
 Champion development of best engineering practices and modernization techniques including process automation, lean software development, built-in-quality, test driven development, agile practices, optimal pairing strategies and timely root cause analysis and blameless incident post-mortems. Support defining and refining the software engineering playbooks for use by relevant people in Technology.
 </li>
 <li>
 Provide technical leadership and partner with cross-functional teams during discovery phase and in the development of high level design of medium to large projects. Drive proof-of-concepts and implement prototypes to validate ideas. Investigate, debug and fix complex issues involving corner cases and rare conditions.
 </li>
 <li>
 Identify and develop framework, tools and practices to improve delivery quality of technology solutions and productivity of engineers.
 </li>
 <li>
 Responsible for the measurement and monitoring of engineering metrics that enable agility, scalability, data quality and reliability of technology solutions across the enterprise.
 </li>
 <li>
 Contribute to the creation of world class engineering practices, play books and artefacts required to drive technical career of software engineers in line with the software engineering strategy. Support and guide the team of engineers in working autonomously in multi-disciplinary release trains.
 </li>
 <li>
 Ensure optimal use of enterprise application platforms, tools and libraries in line with the approved technology architecture and associated Software Vendors.
 </li>
 <li>
 Maintain a thorough understanding of interdependences and limitations within assigned technology area and solution operational context. Provide leadership, guidance and ongoing engagement with technical teams in the effective technical documentation of developed software.
 </li>
 <li>
 Manage multiple assigned teams, with accountability for hiring top talent, define development goals, manage performance, mentor and coach.
 </li>
 <li>
 Guide and support software engineering team definition decisions and staff movements according to program requirements, staff capability and development.
 
 
 </li>
 </ul>
 Qualification
 
 
 
 To be considered for this role, you must meet the below requirements:
 
 
 
 <ul>
 <li>
 Degree in Computer Science, Computational Mathematics, Computer Engineering or Software Engineering
 </li>
 <li>
 Experience in Information Technology, Software Engineering (preferably in airline) building complex, scalable and large software solutions in digital, data or enterprise domain.
 </li>
 <li>
 Deep, hands-on experience designing, building, and operating large-scale, cloud-native platforms on AWS, with strong knowledge of core AWS services, security and compliance controls, and the AWS Well-Architected Framework.
 </li>
 <li>
 Proven ability to lead architectural decisions and make sound trade-offs on AWS across scalability, performance, resilience, cost, and operational complexity for business-critical platforms.
 
 
 </li>
 </ul>
 
 Knowledge/skills
 
 
 
 <ul>
 <li>
 Broad knowledge of the technology stacks used for business solutions.
 </li>
 <ul>
 <li>
 AWS, Software Engineering, Platform Engineering
 </li>
 </ul>
 <li>
 Ability to use professional concepts and company objectives to solve complex issues.
 </li>
 <li>
 Research industry innovations and best practices. Apply appropriately in the solution domain.
 </li>
 <li>
 Partnering with technical and business leaders across the organization to drive value from the technology solutions.
 </li>
 <li>
 Identify and remove waste in the software development lifecycle to improve flow, throughput and productivity.
 </li>
 <li>
 Managing technology suppliers for complex solution development, global centers of excellence and distributed scaled agile practices.
 </li>
 <li>
 Strong knowledge in Scaled Agile methodology, with modern flexible working practices.
 </li>
 <li>
 Experience of developing advanced technology solutions for large, complex organisations in a multi-functional environment.
 
 </li>
 </ul>
 Leadership role: Yes
 
 
 Salary &amp; benefits
 
 
 Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers.
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Principal Software Engineer - iXR

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