hr manager

operations manager

front desk receptionist

office administrator

administrative assistant

airport duty manager

Montreal Management Consultants LLC

As a Construction Manager, the Employee is required to perform the following duties and undertake the following responsibilities in a professional manner:a. To lead and manage the complete lifecycle of an airport construction project, covering all phases from initial earthworks through to final completion and handover.b. To ensure the timely delivery of all civil, structural, architectural, and systems works, while upholding the highest standards in safety, quality, cost control, and compliance with international aviation regulations.c. Develop and implement the overall project execution strategy in line with the approved budget, schedule, and design.d. Review and validate design and construction methodologies for all components: runway systems, buildings, airside and landside infrastructure.e. Supervise and coordinate the execution of: Earthworks, including cut-and-fill operations, grading, and compaction to required standards. Prepare and maintain daily test reports, material quality records, and final test summaries. Underground Infrastructure: including culverts, drainage, and utility tunnels. Airside Works: runway, taxiway, apron pavement construction, lighting, and markings as per ICAO/FAA/EASA standards. Landside Works: internal road networks, perimeter fencing, and patrol roads. Vertical Structures: such as Passenger Terminal Building, Control Tower, Cargo Facility, Fuel Farm, GSE Maintenance Building, Airport Rescue &amp; Fire Fighting Station (ARFF), General Aviation Facility, and other support buildings.f. Review contractor method statements and ITPs for compliance with technical standards and specifications. Ensure all construction adheres to: ICAO standards and recommended practices (SARPs), IATA design manuals. Report any safety concerns or incidents promptly to the appropriate personnel. Local building codes and environmental regulations, and safety codes for ARFF, Fuel Farms, and Control Towersg. Interface with airport consultants, aviation authorities, and regulatory agencies for inspections, audits, and approvalsh. Monitor budget utilization, ensure cost-efficient delivery without compromising on quality or scopei. Track the project timeline using scheduling tools (e.g., Primavera P6), identify delays, and take corrective measuresj. Oversee quality control and assurance programs across all workstreams.k. Implement and enforce HSE plans in accordance with international and local standards.l. Promote a culture of safety among contractors and workers on-site.m. Ensure emergency preparedness systems are established, especially for fuel farm and ARFF works.n. Act as the central point of contact for all project stakeholders, including government authorities, contractors, and community representatives.o. Facilitate coordination between design and execution teams to ensure clarity and minimize variations or delaysp. Report progress, risks, and mitigation plans regularly to senior managementq. Oversee testing and commissioning of all airport systems, including MEP systems in the terminal and other buildings. ATC systems in the Control Tower. Fuel farm systems. Emergency response systems (ARFF)r. Coordinate final inspections, as-built documentation, and training for operator staffs. Ensure smooth handover and close-out of the project with minimal defectsJob Types: Full-time, PermanentPay: Up to AED30,000.00 per month

AIRPORT CONSTRUCTION MANAGER ( COMMONWEALTH OF DOMINICA)

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 166482
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
 
 
 
 Overview Of The Role
 
 
 
 The
 
 Duty Manager
 
 is responsible for overseeing the daily operations of the store, ensuring a high standard of customer service, efficient stock management, and compliance with company procedures and legal requirements. In this role, the jobholder will lead and motivate the department, manage store openings and closings, and handle cash counting, particularly in larger stores. The jobholder will also collaborate with the Operations Team Lead (when applicable) to review key performance reports and take action to optimize sales and operational efficiency.
 
 
 
 What You Will Do
 
 
 
 
 Lead and Engage the Department Team
 
 
 
 <ul>
 <li>
 Lead, motivate, and inspire a high-performing team to meet and exceed sales targets.
 </li>
 <li>
 Foster a positive and collaborative team environment, ensuring staff are motivated, engaged, and equipped with the skills and knowledge needed to succeed.
 </li>
 <li>
 Conduct regular team meetings, one-on-ones, and performance reviews to provide feedback, set goals, and encourage team development.
 </li>
 <li>
 Ensure the team is properly trained on product knowledge, customer service standards, and store policies.
 </li>
 <li>
 Manage store operations during key times, including openings, closings, and cash counting, particularly in larger stores.
 </li>
 <li>
 Ensure smooth transitions between shifts, maintaining operational efficiency and store standards.
 </li>
 <li>
 Handle key administrative tasks such as cash reconciliation and ensuring accurate store financial records.
 
 
 </li>
 </ul>
 
 Drive Excellent Service on the Sales Floor
 
 
 
 <ul>
 <li>
 Ensure all team members deliver exceptional customer service and create a positive shopping experience for every customer.
 </li>
 <li>
 Actively engage with customers on the sales floor to provide assistance, handle queries, and resolve any issues promptly.
 </li>
 <li>
 Lead by example, demonstrating best practices in customer interactions, upselling, and product recommendations.
 
 
 </li>
 </ul>
 
 Stock Management
 
 
 
 <ul>
 <li>
 Oversee the efficient management of stock, ensuring accurate stock levels, timely replenishment, and well-organized inventory.
 </li>
 <li>
 Manage inventory transfers, ensuring that stock is moved and tracked appropriately across the store.
 </li>
 <li>
 Monitor and implement the replenishment app, ensuring that stock is replenished in a timely manner to maintain availability on the sales floor.
 </li>
 <li>
 Regularly conduct gap scanning and cyclic counts to ensure accuracy in stock levels, minimize loss, and optimize inventory turnover.
 
 
 </li>
 </ul>
 
 Ensure SOP, Procedures, and Standards Compliance
 
 
 
 <ul>
 <li>
 Implement and uphold the company&rsquo;s Standard Operating Procedures (SOPs) and operational standards across all customer touchpoints, including Clothing, Food, and Cafe.
 </li>
 <li>
 Ensure the department is compliant with all Trading Safety, legal, and health &amp; safety regulations to create a safe and welcoming environment for both customers and staff.
 </li>
 <li>
 Regularly review and communicate SOPs to the team, ensuring all policies are consistently followed and best practices are adhered to
 
 
 </li>
 </ul>
 
 Drive sales and profit for the department
 
 
 
 <ul>
 <li>
 Work with the store leadership team to set and achieve sales targets, continually driving the department&rsquo;s performance.
 </li>
 <li>
 Analyse sales data to identify trends, opportunities, and areas for improvement, and develop action plans to maximize sales and profitability.
 </li>
 <li>
 Optimize staffing levels based on sales floor traffic and customer demand to ensure excellent service without compromising on operational efficiency.
 
 
 </li>
 </ul>
 
 Collaborate with Visual Merchandising (VM) Team
 
 
 
 <ul>
 <li>
 Conduct weekly walks with the VM team to review store displays, merchandising strategies, and product placement.
 </li>
 <li>
 Offer input on commercial decisions and provide feedback on how merchandising can better support sales objectives.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful
 
 
 
 <ul>
 <li>
 Proven experience in retail management or a similar leadership role, ideally with exposure to Clothing, Food, or Cafe operations.
 </li>
 <li>
 Strong understanding of stock management, including inventory transfers, replenishment apps, and cyclic counts.
 </li>
 <li>
 Knowledge of Standard Operating Procedures (SOPs) and legal compliance in retail, particularly in the areas of Trading Safety, health and safety, and customer touchpoints.
 </li>
 <li>
 Excellent leadership and team management skills, with the ability to motivate and engage staff to deliver outstanding customer service.
 </li>
 <li>
 Ability to take responsibility for store openings, closings, and cash counting with a focus on accuracy and compliance.
 </li>
 <li>
 Analytical mindset with the ability to review store performance reports and take proactive commercial actions to improve results.
 </li>
 <li>
 Strong communication skills to interact effectively with customers, staff, and management.
 </li>
 <li>
 Ability to work flexibly and effectively under pressure, especially during peak trading periods.
 </li>
 <li>
 Familiarity with Visual Merchandising and its impact on sales and customer engagement.
 
 
 </li>
 </ul>
 
 What Equips You For The Role
 
 
 
 
 Minimum Qualification and Knowledge
 
 
 
 
 Education
 
 : Bachelors Degree or Diploma equivalent
 
 
 
 Minimum Experience
 
 
 
 <ul>
 <li>
 Minimum of three years of Proven experience in retail management or a similar leadership role, ideally with exposure to Clothing, Food, or Cafe operation
 
 
 </li>
 </ul>
 
 Behavioral Competencies
 
 
 
 <ul>
 <li>
 Ability to lead and motivate a team with excellent communication and 'people' skills (team player)
 </li>
 <li>
 A strong commitment to customer service
 </li>
 <li>
 Ability to work under pressure, handle challenging situations and multi-tasking
 
 
 </li>
 </ul>
 We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
 
 
 Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate
 
 why
 
 this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
 
 
 As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
</div>

Duty Manager | Retail | Marks & Spencer | UAE

Louis Vuitton

<div><div>Poste
<div>As a Deputy Store Manager, you will be an ambassador of the Brand. You will take ownership of several departments, lead and coach a team of Managers, Senior and Expert Client Advisors and Client Advisors; provide full support to the Store Management in building Client relationships and drive the store's performance. You will proactively ensure your team achieves their goals and will be responsible for building highly motivated teams, developing them to the next level and securing succession plans.</div></div> 

<div>Missions
<div>Team Management and Development
Develop Managers to ensure their teams deliver the Louis Vuitton Promise to every Client, through demonstrating and modeling the 4 Louis Vuitton Attitudes. Support them with consistent coaching, identify their development and training needs, and those of their team, partner with the Field Coach Trainer to tailor individual action plans
Identify, recruit and develop talents, secure succession plans in collaboration with the Store Manager / Director
Set individual and team goals, and sales targets; proactively assess and manage performance against expectations
Manage and motivate the team to drive business, create a positive and harmonious work environment and foster cooperation between Managers
Client and Business Development
Support the team in building long term Client relationship, leveraging all clienteling tools
Establish a Client-centric mindset in store to ensure the highest level of Client experience and support the Expert Advisors in the team in acting as style advisors to their Clients
Communicate and inspire the team on corporate strategy and relevant business information (animate morning briefings, training,&hellip;)
Develop the business of your Universe / Department, by cultivating a comprehensive and strategic understanding of it and relating to all relevant stakeholders
Define and implement action plans to boost business and maximize product performance, leveraging visual merchandising, clienteling, training and team management
Selling and Floor Management
Act as a role model demonstrating sales leadership to the team, supporting them with their own sales, fostering cross-selling and Client repurchase
Build and develop own Client portfolio
Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support, ensuring Louis Vuitton Promise standards are achieved
Provide consistent and qualitative feedback to the team, coach them on the spot and coach Managers in coaching their own teams
Operations
Ensure policies, standards and Louis Vuitton procedures are communicated and implemented
Be accountable for inventory management
Support Store Manager in staff planning (workforce management)</div></div> 

<div>Informations compl&eacute;mentaires
<div>Louis Vuitton is committed to fostering an inclusive and diverse work environment where every employee is empowered to thrive. We promote equitable initiatives aimed at supporting professional equality and cultivating a culture focused on meaningful relationships.</div></div></div>

DEPUTY STORE MANAGER DUBAI AIRPORT

<div><div><div><div><h3 class="jobSectionHeader">Position
</h3>As a Deputy Store Manager , you will be an ambassador of the Brand. You will take ownership of several departments, lead and coach a team of Managers, Senior and Expert Client Advisors and Client Advisors; provide full support to the Store Management in building Client relationships and drive the store's performance. You will proactively ensure your team achieves their goals and will be responsible for building highly motivated teams, developing them to the next level and securing succession plans.
</div><div><h3 class="jobSectionHeader">Job responsibilities
</h3>Team Management and Development
Develop Managers to ensure their teams deliver the Louis Vuitton Promise to every Client, through demonstrating and modeling the 4 Louis Vuitton Attitudes. Support them with consistent coaching, identify their development and training needs, and those of their team, partner with the Field Coach Trainer to tailor individual action plans
Identify, recruit and develop talents, secure succession plans in collaboration with the Store Manager / Director
Set individual and team goals, and sales targets; proactively assess and manage performance against expectations
Manage and motivate the team to drive business, create a positive and harmonious work environment and foster cooperation between Managers
Client and Business Development
Support the team in building long term Client relationship, leveraging all clienteling tools
Establish a Client-centric mindset in store to ensure the highest level of Client experience and support the Expert Advisors in the team in acting as style advisors to their Clients
Communicate and inspire the team on corporate strategy and relevant business information (animate morning briefings, training,&hellip;)
Develop the business of your Universe / Department, by cultivating a comprehensive and strategic understanding of it and relating to all relevant stakeholders
Define and implement action plans to boost business and maximize product performance, leveraging visual merchandising, clienteling, training and team management
Selling and Floor Management
Act as a role model demonstrating sales leadership to the team, supporting them with their own sales, fostering cross-selling and Client repurchase
Build and develop own Client portfolio
Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support, ensuring Louis Vuitton Promise standards are achieved
Provide consistent and qualitative feedback to the team, coach them on the spot and coach Managers in coaching their own teams
Operations
Ensure policies, standards and Louis Vuitton procedures are communicated and implemented
Be accountable for inventory management
Support Store Manager in staff planning (workforce management)
</div><div><h3 class="jobSectionHeader">Additional information
</h3>Louis Vuitton is committed to fostering an inclusive and diverse work environment where every employee is empowered to thrive. We promote equitable initiatives aimed at supporting professional equality and cultivating a culture focused on meaningful relationships.
</div></div></div><div><div><div><div><div><h2 class="jobSectionHeader">LOUIS VUITTON
 
MAISON
 
</h2><div>Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton&rsquo;s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.</div></div></div></div></div></div></div>

Deputy Store Manager Dubai Airport

Marriott International

<div>Additional Information 
Job Number25133903 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Ritz-Carlton Dubai International Financial Centre, DIFC off Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. 
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Duty Manager

BI Hub Solution

The Duty Manager / Senior Front Office Manager is responsible for the smooth and efficient running of front office operations while also acting as the hotel's manager on duty. This role ensures that guest satisfaction, operational efficiency, team performance, and revenue opportunities are maximized. It requires strong leadership, problem-solving skills, and the ability to act with autonomy and authority.Key Responsibilities:Guest Service &amp; Front Office Operations<ul><li>Oversee day-to-day operations of the Front Office (Reception, Concierge, Bell Desk, and possibly Reservations).</li><li>Ensure seamless check-in/check-out processes and excellent guest experience.</li><li>Handle guest complaints and resolve issues in a timely and professional manner.</li><li>Maintain a visible presence in the lobby to anticipate and address guest needs.</li></ul>Duty Management Responsibilities<ul><li>Act as Manager on Duty (MOD), responsible for the entire property during assigned shifts.</li><li>Respond to emergencies and coordinate with relevant departments or external agencies when required.</li><li>Monitor safety, security, and cleanliness standards across the property.</li><li>Prepare Duty Manager reports and communicate critical issues to senior management.</li></ul>Team Leadership<ul><li>Supervise, train, and mentor front office staff, ensuring adherence to service standards and SOPs.</li><li>Schedule staffing to ensure appropriate coverage.</li><li>Conduct performance evaluations and provide feedback and coaching.</li><li>Foster a collaborative and motivating team environment.</li></ul>Revenue &amp; Financial Management<ul><li>Support front desk in upselling rooms and promoting hotel services to maximize revenue.</li><li>Monitor daily revenue reports and assist in managing departmental budgets.</li><li>Ensure proper cash handling, billing procedures, and financial controls.</li></ul>Administration &amp; Reporting<ul><li>Maintain accurate records of incidents, guest feedback, and operational issues.</li><li>Ensure compliance with brand standards, legal, and regulatory requirements.</li><li>Liaise with other departments (Housekeeping, Maintenance, F&amp;B) to ensure guest satisfaction and smooth operations.</li></ul>Qualifications &amp; Requirements:<ul><li>Degree or Diploma in Hospitality Management or related field.</li><li>Minimum 15 years of Front Office experience, including supervisory or managerial roles.</li><li>Strong communication, leadership, and problem-solving skills.</li><li>Proficient in PMS software (e.g., Opera, Fidelio) and MS Office.</li><li>Ability to work flexible shifts, including nights, weekends, and holidays.</li><li>Calm under pressure and capable of handling emergencies with professionalism.</li></ul>Job Type: Full-time

Duty Manager/Senior Front Office Manager

Phoenix Business Advisory

Job descriptionJob Title: Business Development Manager (Immigration Industry)Company: Phoenix Business Advisory No.1 Business Migration Company to Australia, USA &amp; UAE &mdash; Hiring BDM Location: Dubai Airport Freezone area, DubaiJob Summary:We are seeking a dynamic and result&#8208;driven Business Development Manager responsible for driving revenue through B2C &amp; B2B sales closures, developing strategic partnerships, and nurturing long&#8208;term client relationships. The ideal candidate is a strong sales closer with experience in the Immigration and Real Estate industry is a plus, and the capability to fuel business growth in existing and new markets.Key Responsibilities:<ul><li>Identify, develop and close B2B &amp; B2C partnership opportunities to achieve revenue targets.</li><li>Build, manage, and grow relationships with key partners, stakeholders, and clients.</li><li>Conduct client meetings, presentations, and sales pitches to convert leads into closures.</li><li>Collaborate with internal teams to ensure excellent service delivery and client satisfaction.</li><li>Create and execute strategic sales plans focused on driving business migration</li><li>Represent the company at industry events, exhibitions, and networking forums to build brand presence.</li><li>Monitor competition, market trends, and generate insights to develop new business initiatives.</li><li>Ensure high levels of customer retention through proactive account management and communication.</li></ul>Key Requirements:<ul><li>Experience: 4&ndash;5 years of hardcore sales experience in the Immigration</li><li>Skills: Excellent convincing, negotiation, and deal&#8208;closing abilities.</li><li>Proven track record of meeting/exceeding sales targets.</li><li>Strong relationship management and client servicing skills.</li><li>Languages: Fluency in English &amp; Hindi is essential. Knowledge of Arabic will be a strong advantage</li><li>Self&#8208;motivated, energetic, and willing to work in a fast&#8208;paced and growth&#8208;oriented environment.</li><li>Ability to travel locally/internationally as per business requirements.</li></ul>Why Join Us?<ul><li>Work with the global leader in business migration services.</li><li>Opportunity to be part of our expansion into international real estate.</li><li>High&#8208;growth role with attractive incentives and career progression.</li></ul>If you are an ambitious sales professional with a passion for closing high&#8208;value deals and building strategic partnerships, we would love to meet you!Job Type: Full-timePay: AED 8,000.00 - 12,000.00 per monthJob Type: Full-timePay: AED8,000.00 - AED12,000.00 per monthAbility to commute/relocate:<ul><li>Dubai Airport: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Current in hand Salary ? (Monthly)</li><li>Expected Salary?</li><li>Can you join within 15 days?</li><li>Do you have a experience of working in Immigration or Real Estate industry? If Yes then, How many years of Sales experience do you have working in these two industry?</li></ul>Experience:<ul><li>Sales: 3 years (Preferred)</li></ul>

Business Development Manager

Explore 1545+ Airport duty manager in Dubai this September. Find roles across top companies and apply now to boost your career.