operations manager

hr manager

office administrator

office manager

hr officer

airport duty manager

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose 
</h5>As Reservation Services Duty Controller (NCC) Identify, analyse and evaluate the operational impact on schedule deviations and its revenue and cost implications and arrive at creative solutions and make decisions on a real time basis to minimise the impact on passenger loads and revenue proactively rebooking alternates where appropriate. Contribute to the overall decision making processes at the Network Control Centre (NCC) by devising and implementing processes to identify operational constraints and address Reservation issues and concerns. Assist the Reservations Services Duty Controller in managing the day-to-day activities on 24/7 shift basis.
In this role, you will:
<ul><li>Create and manage the master operating plan of passenger flights in the MARS Reservations and Operational Systems and ensure the interface of such schedules with other e-trading platforms and interline partners via GDS and EOL etc.
</li><li>Analyse the critical connections and the connecting and turn around times through the Dubai hub and the mini hubs at the outstations based on the operating plan of passenger flights. Identify possible operational constraints within the network and proactivitely plan an make recommendations to the various representatives at the NCC to ensure minimal disruptions to passengers, proactively rebooking alternates where appropriate.
</li><li>Devise and implement processes and procedures to identify operational constraints. Liaise with Airport Services, YM, Engineering, Planning, Operations, IFS, etc. to ensure they implement all processes and are fully briefed and geared to pay special attention to handle all deviations to the planned operations.
</li><li>Ascertain adverse weather forecasts across the network and other operational limitations and constraints, which could result in passenger restrictions and establish the severity of such penalties and its impact on the operations and update the Duty Controller to initiate further action plans.
</li><li>Establish aircraft tail numbers/registrations scheduled on various routes and identify the routes where the deployment of certain aircrafts could have detrimental effect on passenger loads. Recommend changes to YM, Engineering, Planning, Flight Operations, etc, to re-deploy such aircrafts to gain additional payloads thus enhancing the revenue loads and to maintain consistent and quality services standards.
</li><li>Initiate investigatins and prepare reports for senior management on issues pertaining to flight operational anomalies identified by flight operations, voyage reports etc. where Res. Svcs. was involved in such irregularities,. Provide quality data on loads forecasted network-wide to the Res. Svcs. and YM teams and improve communication between outstations and DXB and thus reduce the risk of incorrect information which could have a direct impact on the safety of the aircraft and on-time departures.
</li><li>Support the Duty Controller Reservation Services and outstations on the day-today functioning of the shift. Evaluate and arrive at creative and cost effective service recovery actions during major disruptions in the planned operations either due to schedule disruptions, 'systems' failures, hub congestion, peformance failures, strikes, natural calamities, etc.
</li><li>Offer strategic evaluations to the future growing requirement of the Service Delivery cycle and products to be incorporated to the EK Network. Ensures the execution of such strategies and manage projects that result from these evaluations. Evaluates, recommends and implements improvements to all operational, business and administrative systems and processes within the schedules, services and support areas and related systems. Optimises effectiveness in terms of manpower planning and maximum automation in order to improve servie levels for the benefit of all end users in both NCC and Res Svcs offices.
</li><li>Represent Res Svcs at the FDCC (Flight Disruption Control Centre) as and when FDCC is activated for any contingency operation i.e. major schedule disruptions, diversion, incidents, accidents and contribute to the decision making process at the FDCC.
</li></ul><h5 class="jobSectionHeader">Qualification
</h5>To be considered for this role, you must meet the below requirements:
<div><div><div><ul><li>Bachelor&rsquo;s degree (12+3 or equivalent) with over 5 years of experience in Commercial Sales, Reservations, and Ticketing.
</li><li>Wide knowledge of the airline industry. Must be very well versed with airline procedures and AIRIMP. Detailed knowledge of Automated Reservations System together with policies and procedures. Working knowledge of Airport procedures including both manual and automated check-in.
</li>Computer literate in MS office. Excellent written and oral communication skills. 
<li>
 
 
 
</li></ul></div></div></div>Emirates Group, is an international organisation with employees from over 170 nationalities, we encourage applications from across the globe. Your application journey begins by applying via the Emirates Group Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your experience and your career aspirations. If you are shortlisted, you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates Group.
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5><div><div>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays worldwide. Discover what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city by visiting the Dubai Lifestyle section on our career&rsquo;s website: www.emirates.com/careers .</div></div></div><div></div>

Reservation Services Duty Controller

Hilton

<div>Duty Manager (Arabic speaker) | Waldorf Astoria Dubai Palm Jumeirah
A Duty Manager (Arabic Speaker) with Waldorf Astoria Hotels and Resorts works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel.
What will I be doing?
As Duty Manager (Arabic Speaker), you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel. A Duty Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul><li>
Occupy the hotel lobby and other public areas, particularly at busy times</li><li>
Engage Guests in conversation and provide general assistance</li><li>
Manage, record, and resolve all Guest complaints promptly and effectively</li><li>
Meet and greet VIP Guests and major corporate clients upon arrival</li><li>
Coordinate the services and special facilities provided to long-stay Guests</li><li>
Understand all credit procedures and ensure they are applied</li><li>
Stay current and up to date with all hotel products, services, policies and emergency procedures</li><li>
Monitor Guest satisfaction reports and implement actions to improve results</li><li>
Handle, record and follow through with management issues or emergencies that arise</li><li>
Conduct any Health &amp; Safety procedures, if required, including fire walks, food safety investigations, etc.</li></ul>
What are we looking for? 
 
Duty Manager (Arabic Speaker) serving Waldorf Astoria Hotels &amp; Resorts are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:<ul><li>
Previous supervisory experience in Front Office within the hotel/leisure/retail sector</li><li>
Good knowledge of Health &amp; Safety and security procedures</li><li>
Calm, efficient and the ability to work well under pressure</li><li>
Excellent leadership skills and exceptional communication skills</li><li>
A passion for delivering exceptional levels of guest service</li><li>
Possess strong commercial acumen, with experience in increasing profitability in a tight market sector</li><li>
Experience in managing budgets, revenue proposals and forecasting results in a similar sized property</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Luxury hospitality experience in a similar role preferably Arabic speaker. 
A degree or diploma in Hotel Management or equivalent</li><li>
An in-depth knowledge of the hotel, leisure or service sector</li></ul>
What will it be like to work for Waldorf Astoria Hotels &amp; Resorts?
Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates a singular experience. If you understand the value of personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for.</div>

Duty Manager (Arabic speaker) | Waldorf Astoria Dubai Palm Jumeirah

A Duty Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul>
<li>Occupy the hotel lobby and other public areas, particularly at busy times</li>
<li>Engage Guests in conversation and provide general assistance</li>
<li>Manage, record, and resolve promptly all Guest complaints</li>
<li>Meet and greet VIP Guests and major corporate clients upon arrival</li>
<li>Coordinate the services and special facilities provided to long-stay Guests</li>
<li>Understand all credit procedures and ensure they are applied</li>
<li>Stay current with all hotel products, services, policies and emergency procedures</li>
<li>Monitor Guest satisfaction reports and implement actions to improve results</li>
<li>Handle, record and follow through with management issues or emergencies that arise</li>
<li>Conduct any Health and Safety procedures, if required, including fire walks, food safety investigations, etc.</li>
</ul>
What are we looking for?
Duty Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Previous supervisory experience in Front Office within the hotel/leisure/retail sector
Good knowledge of Health and Safety and security procedures
Calm, efficient and the ability to work well under pressure
Excellent leadership skills and exceptional communication skills
A passion for delivering exceptional levels of guest service
Possesses strong commercial acumen, with experience in increasing profitability in a tight market sector
Experience in managing budgets, revenue proposals and forecasting results in a similar sized property
Previous role as a senior supervisor or Duty Manager in a similar quality hotel
A degree or diploma in Hotel Management or equivalent
An in-depth knowledge of the hotel, leisure or service sector

Duty Manager

Courtyard by Marriott® Al Barsha Dubai

<div>
 
 COURTAYRD BY MARRIOTT AL BARSHA is looking for a passionate and service-driven
 
 DUTY MANAGER in Front Office Department
 
 to support daily hotel operations and uphold the exceptional guest experience.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Oversee front office operations during assigned shifts
 </li>
 <li>
 Act as the Manager on Duty &ndash; handling guest concerns, emergencies, and special requests
 </li>
 <li>
 Ensure consistent Marriott brand standards and guest satisfaction
 </li>
 <li>
 Supervise and motivate team members to deliver exceptional service
 </li>
 <li>
 Maintain operational excellence, safety, and cleanliness throughout the property
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Previous experience in 4/5* hotel operations (Marriott experience a plus)
 </li>
 <li>
 Minimum 2 years of experience as a Front Office Supervisor
 </li>
 <li>
 Strong communication, problem-solving, and interpersonal skills
 </li>
 <li>
 Ability to lead by example and make confident decisions under pressure
 </li>
 <li>
 Flexibility to work a variety of shifts including evenings, weekends, and public holidays
 </li>
 <li>
 Knowledge of Opera or similar PMS systems preferred / System Savvy
 </li>
 </ul>
 
 
</div>

STAR SERVICES LLC

Job Title: Ushers2 Shifts - 6 a.m. - 2 p.m. & 8 p.m to 4 a.m.)JOb Duration : 5 Months. Location: Dubai Airport (T1 / T2 & T3) Job Purpose: The ushers will represent the Bolt brand at designated locations, assisting customers, promoting offers,and driving app installs and bookings. Key Responsibilities:<ul><li>Support customers at designated activation sites across Dubai.</li><li>Assist and guide users in downloading and using the Bolt app.</li><li>Promote Bolt offers and services with enthusiasm and professionalism.</li><li>Represent the brand image positively through customer interaction.</li><li>Drive app installs, bookings, and conversions through effective communication.</li></ul>

USHERS  / GUEST GUIDE - DUBAI AIRPORT (5 Months)

Atlantis Resorts

Are you passionate about engaging and helping multiple nationalities daily? Can you keep a smile while handling large volume? Do you thrive on creating amazing experiences for guests? If you are, Atlantis Dubai is looking for someone like you!As Agent, Airport Services, you will be the first point of contact with all guests you have to ensure that all needs are met and that they are assisted in a warm and personalized manner. You will keep a high energy and positive environment while working with a great team. Moreover, you will have to maintain an efficient and effective flow of information with the guest and all internal departments. You will have to ensure that the team members are fully aware of the operating procedures.

Team Leader, Airport Services

KERZNER INTERNATIONAL LIMITED

Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world-renowned Atlantis, The Palm and the ultra-luxury Atlantis The Royal. Together, they represent world-class service, bold innovation, and unforgettable experiences brought to life. With over 6,000 colleagues from 129 nationalities, Atlantis Dubai operates as one team, with many departments and back-of-house functions seamlessly supporting both resorts. Across every role and department, our shared purpose is the same: to create amazing experiences and everlasting memories - not only for our guests, but for our colleagues too. About The Role Are you passionate about engaging and helping multiple nationalities daily? Can you keep a smile while handling large volume? Do you thrive on creating amazing experiences for guests? If you are, Atlantis Dubai is looking for someone like you! As Agent, Airport Services, you will be the first point of contact with all guests you have to ensure that all needs are met and that they are assisted in a warm and personalized manner. You will keep a high energy and positive environment while working with a great team. Moreover, you will have to maintain an efficient and effective flow of information with the guest and all internal departments. You will have to ensure that the team members are fully aware of the operating procedures. About You

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4015 airport duty manager jobs IN Dubai

Reservation Services Duty Controller

Duty Manager (Arabic speaker) | Waldorf Astoria Dubai Palm Jumeirah

Duty Manager

Duty Manager

USHERS / GUEST GUIDE - DUBAI AIRPORT (5 Months)

Team Leader, Airport Services

Team Leader, Airport Services