operations manager

hr assistant

office administrator

office manager

admin assistant

airport duty manager

Lion Consulting

<p>HSE Officers, holding Dubai Airport Approval (DAEP), Nebosh IGC , urgently required for projects in Dubai, own VISA required for immediate joining (no time to process a new visa)</p><p>Candidates MUST hold Dubai Airport Approval (DAEP)</p><p>Candidates MUST must have Nebosh IGC</p><p>Candidates MUST must have own VISA</p><p>Candidates MUST be in the Country</p><p>Candidates MUST be immediately available to join</p><p>Job Type: Full-time</p><p>License/Certification:</p><ul><li>NEBOSH IGC (Required)</li><li>Dubai Airport Approval (DAEP) (Required)</li><li>own VISA (Required)</li></ul>

HSE Officers - Dubai Airport Approved (DAEP) with Own VISA

Hilton

<div><p>Duty Manager at Waldorf Astoria Dubai International Financial Centre</p><p>
The Duty Manager provides leadership and operational oversight across the hotel, ensuring seamless daily operations and an exceptional guest experience at all times. Acting as a key ambassador of the hotel, the role supports all departments, manages guest concerns with professionalism and care, and ensures safety, security, and service excellence throughout each shift. This position plays a critical role in upholding Forbes Five-Star standards by anticipating guest needs, empowering teams, and delivering thoughtful, personalized, and memorable experiences from arrival through departure. A Duty Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards.</p><p><b>
What will I be doing?</b></p><p>
A Duty Manager at Waldorf Astoria Dubai International Financial Centre is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</p><ul><li>
Provide refined leadership and operational oversight of daily hotel operations, ensuring seamless delivery of Forbes Five-Star service standards across all guest touchpoints.</li><li>
Act as a primary point of contact for guests, with particular focus on VIPs, ensuring needs are anticipated and exceeded with discretion, professionalism, and grace.</li><li>
Oversee and coordinate operations across all departments to ensure smooth, efficient, and consistent hotel performance.</li><li>
Represent Senior Leadership during assigned shifts, assuming full responsibility for hotel operations, decision-making, and guest experience.</li><li>
Conduct regular property walks to monitor cleanliness, safety, security, and overall presentation of the hotel.</li><li>
Supervise and verify operational and financial procedures, ensuring accuracy, compliance, and integrity of reporting.</li><li>
Prepare shift and operational reports, investigate discrepancies, and communicate findings to relevant stakeholders.</li><li>
Oversee cash handling procedures, ensuring correct balances and strict adherence to financial controls.</li><li>
Optimize room revenue through effective inventory management, strategic upselling, and promotion of the hotel&rsquo;s services and facilities.</li><li>
Ensure full compliance with credit, cash handling, and financial policies, including foreign currency and credit card transactions, maintaining accuracy and security at all times.</li><li>
Confidently manage, document, and resolve guest concerns, incidents, or emergencies, ensuring timely resolution and minimal disruption to the guest experience.</li><li>
Lead and execute all safety, security, and emergency procedures with professionalism, safeguarding guests, colleagues, and hotel assets.</li><li>
Maintain expert knowledge of hotel services, amenities, policies, and the local area to deliver personalized and insightful guest recommendations.</li><li>
Deliver thorough, professional handovers to incoming Duty Managers and department leaders to ensure continuity of service and operational excellence.</li><li>
Support the training, coaching, and development of team members, fostering a culture of accountability, empowerment, and service excellence.</li><li>
Uphold all brand standards when utilizing front-of-house systems, technology platforms, and guest records, ensuring accuracy, confidentiality, and compliance.</li><li>
Conduct detailed health, safety, and property inspections to maintain a pristine, secure, and well-maintained environment.</li><li>
Collaborate closely with all departments to promote teamwork, consistency of service, and operational alignment.</li></ul><p>
</p><p><b>What are we looking for?</b></p><p>
Duty Managers serving for the Waldorf Astoria Dubai International Financial Centre are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<br>
</p><ul><li>Excellent leadership skills and exceptional communication skills</li><li>
A passion for delivering exceptional levels of guest service</li><li><p>
Possess strong commercial acumen, with experience in increasing profitability in a tight market sector</p><p>
</p></li><li>Proven supervisory or leadership experience within Front Office or Concierge in a luxury hotel environment.</li><li>
Strong commercial acumen with proven sales and upselling capabilities.</li><li><p>
Exceptional leadership, interpersonal, and communication skills with a refined, professional presence.</p><p>
</p></li><li><p>Impeccable grooming standards and a genuine passion for delivering elevated, personalized guest service.</p><p>
</p></li></ul><p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<br>
</p><ul><li>Previous role as Duty Manager in a luxury hotel</li><li>
A degree or diploma in Hotel Management or equivalent</li><li><p>
An in-depth knowledge of the hotel, leisure or service sector</p><p>
</p></li></ul><p></p><p><b>What will it be like to work for Waldorf Astoria Hotels &amp; Resorts?</b></p><p>
Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!</p></div>

Duty Manager at Waldorf Astoria Dubai International Financial Centre

The First Group Hospitality

<div>Overview:
<div>
Hotel Local is an urban retreat in Jumeirah Village Triangle. Thoughtfully designed for business travellers, families, and leisure seekers, Hotel Local offers a relaxed, stylish environment in the heart of Dubai&rsquo;s thriving JVT community.</div><div></div><div><br>
The hotel offers a diverse selection of dining venues&mdash;including Farmer&rsquo;s Common, Neighbourhood Brew, our homegrown Risen Caf&eacute; and Artisanal Bakery, and our poolside restaurant and bar&mdash;alongside dedicated family-friendly spaces, a Kid&rsquo;s Corner, an outdoor playground, and rejuvenating spa facilities. Additionally, guests can expect access to Soluna Restaurants &amp; Beach Club on the Palm Jumeirah, with complimentary shuttle services.</div><div></div><div><br>
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Hotel Local.</div><div></div><div><b><br>
About The First Group Hospitality</b></div><div><br>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div><br>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div><br>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:<div></div><div><br>
The Duty Manager at <b>Hotel Local &ndash; Autograph Collection</b> is responsible for overseeing daily hotel operations during assigned shifts, ensuring exceptional guest experiences. The role acts as the senior management representative on duty, coordinating across departments to maintain service excellence, operational efficiency, and guest satisfaction.</div><ul><li><div>
Oversee daily hotel operations during assigned shifts as the senior management representative on duty</div></li><li><div>
Ensure exceptional guest experiences in line with Marriott International and Autograph Collection brand standards</div></li><li><div>
Act as the primary point of contact for guest feedback, complaints, and service recovery</div></li><li><div>
Supervise front office, guest services, concierge, and housekeeping coordination during the shift</div></li><li><div>
Monitor arrivals, departures, VIP guests, group movements, and special events</div></li><li><div>
Lead, guide, and support team members on shift, ensuring service standards, grooming, and policies are followed</div></li><li><div>
Provide on-the-job coaching and handle staffing or operational issues in the absence of senior management</div></li><li><div>
Oversee cash handling, billing accuracy, and coordination with night audit where applicable</div></li><li><div>
Prepare shift handover reports, incident logs, and follow-up action plans</div></li><li><div>
Act as the emergency response lead, managing safety, security, and guest incidents</div></li><li><div>
Conduct routine property inspections to ensure cleanliness, safety, and operational readiness</div></li><li><div>
Ensure compliance with hotel policies, local regulations, and Marriott International standards</div></li><li><div>
Support quality audits, guest satisfaction scores, and brand compliance initiatives</div></li><li><div>
Work flexible shifts, including nights, weekends, and public holidays</div></li></ul>
Desired Skill &amp; Expertise:
<ul><li><div>
Diploma or degree in Hospitality Management or a related field</div></li><li><div>
Minimum 2&ndash;4 years of experience in hotel operations, preferably in a 4- or 5-star hotel</div></li><li><div>
Prior supervisory or duty management experience preferred</div></li><li><div>
Strong leadership, decision-making, and problem-solving skills</div></li><li><div>
Excellent communication and interpersonal abilities</div></li><li><div>
Guest-focused mindset with attention to detail and service recovery skills</div></li><li><div>
Ability to remain calm and effective in high-pressure situations</div></li><li><div>
Willingness to work flexible shifts, including nights, weekends, and public holidays</div></li><li><div>
Familiarity with Marriott systems such as MARSHA</div></li></ul></div>

Duty Manager

Keolis

<div><p>To develop strategy and exercise effective leadership in planning, development and management of stations and car parks. Through this, the Passenger Services Manager will contribute to the delivery of a safe, secure, reliable, world-class and customer focused environment within the Passenger Service Department and Dubai Metro.</p><p><b>
KEY RESPONSIBILITIES</b></p>
<ul>
<li>Plan, manage and lead allocated stations resources to deliver a reliable and a high standard of excellent Customer Service within the station and car park environments, and on the services of Dubai Metro.</li>
<li>Plan and manage a safe and secure environments within the station, car park and onboard services.</li>
<li>Ensure that the Lead Assessor, Group Station Supervisors, Station Masters, Station Agents,Customer Service Agents, Car Park Controllers and Car Park Attendants are adequately trained in their particular function and provide additional training and support when necessary.</li>
<li>Monitor service delivery and manage the Lead Assessor, Group Station Supervisors, Station Masters, Station Agents, Customer Service Agents, Car Park Controllers and Car Park Attendants to satisfy the committed performance targets.</li>
<li>Undertake a comprehensive check of all stations to ensure that they are in good order.</li>
<li>Dealing with cash management; ticketing management, metro fines and special events.</li>
<li>Advise the Head of Passenger Services and Operations Director of problems relating to the station and car park service delivery in a proactive and timely manner.</li>
<li>Manage and monitor manning level requirements and rostering for the station team.</li>
<li>Perform and act as Incident Officer and Silver Commander appointed by OCC Duty Manager.</li>
<li>Control and avoid overcrowding in station and on platforms, and ensure that passengers are entering/exiting the station in an orderly manner.</li>
<li>Conduct Level 3/2 Investigations as tasked by the Deputy Head of Passenger Service, Head of Passenger Service, Head of Operations/Head of Safety.</li>
<li>Approve, implement and action improvement measures resulting from investigations and / or operational experience.</li>
<li>Communicate and report details of incidents to Deputy Head of Passenger Service, Head of Passenger Service, senior management and public relations staff.</li>
<li>Contribute to the development and maintenance of standard operating procedures and work instructions with the Deputy of Head of Passenger Service, Head of Passenger Service, broader management team.</li>
<li>Conduct performance reviews, and manage any disciplinary action or grievances for the Group Station Supervisors, Station Masters, Station Agents, Customer Service Agents, Car Park Controllers and Car Park Attendants.</li>
<li>Meeting the Key Performance Indicators according to the targets agreed with the Deputy Head of Passenger Service and Head of Passenger Service.</li>
<li>Responsible for ensuring Group Station Supervisors / Station Masters accommodate customer satisfaction surveys and audits in their Stations and correctly implement the corrective actions to ensure that passenger services are all committed to keeping the benchmark high.</li>
<li>Manage the station staff to ensure the outputs delivered are to an appropriate standard, on time, and within the allocated budget.</li>
<li>Managing staff welfare.</li>
<li>Provide assistance to the training department to deliver training courses.</li>
<li>Ensure the on-going competence of all team members and arrange any training that may be required to ensure up-skilling and continuous development of staff capability.</li>
<li>Lead, manage and motivate the team, including coaching departmental supervisors or team leaders.</li>
<li>Complete annual and mid-year appraisals and identify any sub-standard performance or behaviour and ensure corrective action through employee development plans within the assigned stations.</li>
<li>Provide effective communications and information with internal and external parties in an efficient and timely manner.</li>
<li>Ensure that employees understand how they contribute to departmental and organizational goals.</li>
<li>Comply with all Keolis-MHI SMS Policies and Standard Operating Procedures and all local regional or contract related policies and procedures.</li>
<li>Perform and carry out other duties as instructed / directed by Deputy Head of Passenger Service Head of Passenger Service.</li></ul><br>
<p></p>
<p><b>
KNOWLEDGE REQUIRED</b></p>
<ul>
<li>OCC knowledge of systems and integration of the departments.</li>
<li>Thorough understanding of general station / train operations, Station / train crew management, roster arrangements, station / train operations, general depot working and OCC.</li></ul><br>
<p></p>
<p><b>
KEY SKILLS</b></p>
<ul>
<li>A mature, proactive and responsible approach to work with initiative and problem solving capability.</li>
<li>Ability to liaise in a professional and persuasive manner with staff at all levels in the organization.</li>
<li>Good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment.</li>
<li>Good literacy and numeracy skills required for the role.</li>
<li>Ability to understand complex systems and possess good IT skills.</li>
<li>Strong organisational skills, detail oriented, and the ability to handle multiple priorities.</li>
<li>Values driven and people oriented.</li></ul><br>
<p></p>
<p><b>
EXPERIENCE</b></p>
<ul>
<li>A minimum of 10-12 years of relevant work experience with excellent commercial knowledge and the ability to think within substantially diversified company procedures.</li>
<li>A minimum of 5 years of leading and a team of drivers in providing transport services.</li>
<li>A minimum of 5 years of management experience and/ or Customer Service Management experience and supervising a team of front line staff delivering customer services.</li>
<li>Thorough significant experience of station/ train operations and associated activities.</li>
<li>Ideally has experience of working with Training and Assessment Programs.</li></ul><br>
<p></p>
<p><b>
EDUCATIONAL AND PROFESSIONAL QUALIFICATION</b></p>
<ul>
<li>Ideally a degree holder or high diploma of post-secondary education in a related discipline and/or relevant professional qualification;</li>
<li>Preferably a certified passenger train driver (Train).</li></ul></div>

Passenger Services Manager - UAE National

The Emirates Group

<div><h5 class="jobSectionHeader"><b>Job Purpose
</b></h5><div>dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering &amp; retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world&rsquo;s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we&rsquo;d love to have you onboard.<br>
</div><div></div><br>
<div>As <b>Facilities &amp; Maintenance Manager, </b>you will lead and manage dnata cargo maintenance, and terminal enhancement activities for all facilities and equipment utilised during daily operations in accordance with recommended and recognized international maintenance standards to ensure asset longevity and optimal availability of all building infrastructure.<br>
</div><div></div><div>You will deliver continuous improvement with the maintenance operation in an efficient and cost-effective manner while ensuring compliance to safety and quality standards. This is a full-time role and is based in our Dubai office.<br>
</div><div></div><br>
<div><b>In this role, you will:<br>
</b></div><div></div><ul><li>Plan, manage and facilitate the sourcing and project implementation of automation equipment as well as influence process owners/ department heads for effective implementation of automation equipment for long and /or short-term benefits.
</li><li>Conceptualize, design and execute periodical internal automation efficiency audits in all the business units to identify opportunities for automation improvements and ensure continued compliance of the automation changes to constantly upgrade and achieve world class automation standards.
</li><li>Regular work audits and inspection of maintenance and repair work carried out by contractors. Ensure conformance to EK standards.
</li><li>Ensure International and Regulatory requirement on Building and Equipment are adhered to.
</li><li>Supervise the activities and work of direct reports by providing formal and informal feedback to ensure that work with is carried out efficiently in line with the individual's targets.
</li><li>Manage 3rd party manpower through Coordinator to ensure sufficient coverage is available throughout all facilities on maintenance.
</li><li>Ensures that safety briefings are conducted regularly while intervening when there is risk exposure, role model safe behaviours and follows up on corrective actions.
</li><li>Ensures compliance to all relevant safety policies, procedures and controls across the department to guarantee employee safety, legislative compliance and a responsible environmental attitude and the implementation of BAPP (Behavioural Accident Prevention Process).
</li><li>Manage budgeted spend on all maintenance and recharge from other units like Facilities Maintenance, Technical Services.
</li><li>Review and manage service contracts relating to the provision of maintenance services required in all facilities efficiently and cost effectively.
</li></ul><h5 class="jobSectionHeader"><b>Qualification
</b></h5><div><b>To be considered for the role, you must meet the below requirements:
</b></div><ul><li>Bachelor&rsquo;s degree or Honors in Engineering.
</li><li>Minimum 8 years of experience in facilities development and maintenance with experience in large industrial warehouse/ Cargo Facility warehouse.
</li><li>Strong understanding of cargo planning and cargo terminal operability.
</li><li>Strong Project Management and Facility/ Warehouse Management experience.
</li><li>Knowledge in Customer SLAs and policies (dnata, Emirates and dnata Cargo)
</li><li>Advanced knowledge in cargo handling systems, equipment and computer applications.
</li>Advanced understanding of Cargo Regulatory requirements and Freight regulations.<br>
<li>
 </li></ul><div></div><br>
<div><b>You will have an edge, if you have:
</b></div><ul><li>Industrial or Civil Engineering background.
</li><li>Cargo master planning and design experience
</li><li>Construction Management Experience
</li>Knowledge of a variety of project management methodologies and practices.<br>
<li>
</li></ul><p></p><br>
<p>At dnata, part of Emirates Group, we&rsquo;re committed to providing our employees with opportunities to grow and develop in their careers. So if you&rsquo;re looking for a challenging and rewarding opportunity, apply today and join our team!<br>
</p><p></p><br>
<h5 class="jobSectionHeader"><b>Salary &amp; benefits
</b></h5><div>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what&rsquo;s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.</div></div>

Facilities & Maintenance Manager, dnata Cargo

Senior Airport Services Agent

Bimandpartners

<p>An amazing Middle East award winning architectural studio is seeking a senior project manager for airport development to join its team in Dubai.<br/><br/>This is a unique opportunity to combine your architectural background with project management skills, playing a pivotal role in shaping a critical piece of infrastructure.<br/><br/></p> Responsibilities: <br/><ol><li>Lead the overall project management of the new airport development, ensuring it meets all budget, schedule, and quality objectives.</li><li>Oversee the design team, collaborating with architects, engineers, and other consultants to create a functional, efficient and aesthetically pleasing airport facility.</li><li>Manage all project documentation, including contracts, budgets, schedules and risk assessments.</li><li>Facilitate communication and collaboration between all project stakeholders, including internal teams, contractors, regulatory agencies and airlines.</li><li>Proactively identify and mitigate potential risks and challenges throughout the project lifecycle.</li><li>Ensure compliance with all relevant building codes, safety regulations and aviation industry standards.</li></ol><br/> Qualifications: <br/><ol><li>Minimum of 10 years' experience in project management, preferably within the architecture or construction industry.</li><li>Strong architectural background with a proven understanding of design principles and construction practices; a registered architect license is a plus.</li><li>Excellent communication and interpersonal skills with the ability to lead and motivate a diverse team.</li><li>Proven negotiation and conflict resolution skills; strong analytical and problem-solving skills.</li><li>Proficiency in design and architecture software (e.g., Revit, AutoCAD).</li><li>Understanding of relevant building codes and aviation industry standards (a plus).</li><li>Bachelor's degree in architecture or a related field (required); master's degree in construction management or a related field (a plus).</li></ol><br/><p>If you are interested in this position, please fill in the form clicking in the "Apply" button.</p>

Senior Project Manager

Explore 2049+ Airport duty manager in Dubai this January. Find roles across top companies and apply now to boost your career.