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alternative dispute resolution expert

Adam Smith International

<div>Background
The Revenue Mobilisation, Investment and Trade (REMIT) programme (2021&ndash;2027), funded by the UK&rsquo;s Foreign, Commonwealth and Development Office (FCDO) and implemented by Adam Smith International (ASI), provides technical assistance to the Government of Pakistan to strengthen macroeconomic stability, enhance governance systems, and improve conditions for sustainable economic growth.
A central component of this support is the implementation of the Prime Minister&rsquo;s Economic Governance Reforms (PM-EGR), a comprehensive, time-bound reform programme approved on 31 December 2025. The PM-EGR spans 15 priority reform areas and 141 action items and is recognised as a Structural Benchmark under the IMF Extended Fund Facility (EFF).
A critical reform area under PM-EGR is Reform Action 5: Enhancing Predictability and Efficiency in Legal Enforcement of Economic Rights, which focuses on improving the effectiveness of economic dispute resolution systems, including courts, tribunals, and alternative dispute resolution (ADR) mechanisms. These reforms aim to reduce case backlogs, improve case disposal timelines, strengthen enforcement mechanisms, and enhance investor confidence.
To support implementation, a Technical Unit (TU) has been established within the Ministry of Finance to serve as the central coordination, analytical, and reporting hub, alongside a structured Policy Dialogue mechanism (Economic Reform Conferences) to review progress and support reform course correction.
Activity Context
Pakistan&rsquo;s economic dispute resolution system remains heavily reliant on formal court and tribunal processes, which are characterised by significant backlogs, slow case disposal, and high costs for parties. Alternative Dispute Resolution (ADR) mechanisms, including arbitration, mediation, and conciliation, offer a critical complement to formal systems, providing faster, more accessible, and less adversarial pathways to resolve commercial and economic disputes.
However, ADR mechanisms in Pakistan remain underdeveloped and insufficiently institutionalised. Key challenges include:<ul><li>
Limited awareness and uptake of ADR among businesses, investors, and legal practitioners</li><li>
Absence of a comprehensive, coherent regulatory and institutional framework governing ADR processes</li><li>
Weak enforceability of ADR outcomes, including arbitral awards, reducing confidence in these mechanisms</li><li>
Limited availability of trained and accredited ADR practitioners with expertise in commercial and economic disputes</li><li>
Fragmented ADR landscape with inconsistent standards, procedures, and quality across providers</li></ul>
Under PM-EGR Reform Action 5, a core priority is the expansion and institutionalisation of ADR mechanisms for economic disputes. Key initiatives include:<ul><li>
Developing a robust regulatory and institutional framework for ADR in commercial and economic matters</li><li>
Strengthening enforceability of arbitral awards and mediated settlements</li><li>
Building capacity of ADR practitioners and institutions</li><li>
Promoting ADR uptake among businesses, regulators, and government entities</li><li>
Aligning Pakistan&rsquo;s ADR framework with international standards, including UNCITRAL Model Law and New York Convention obligations</li></ul>
The Alternative Dispute Resolution Expert will provide dedicated technical expertise to support the design, institutionalisation, and strengthening of ADR mechanisms under Reform Action 5.
Job Summary
The Alternative Dispute Resolution Expert will provide senior technical advisory support on the development and institutionalisation of ADR mechanisms for economic disputes under PM-EGR. The role will focus on regulatory and institutional framework design, enforceability of ADR outcomes, capacity building, and alignment with international best practices, ensuring that ADR mechanisms become a credible, accessible, and effective complement to Pakistan&rsquo;s formal dispute resolution system.
Duties and Responsibilities
The roles and responsibilities include, but are not limited to:
ADR Framework Design and Institutional Development<ul><li>
Advise on the design of a comprehensive regulatory and institutional framework for ADR in commercial and economic disputes, covering arbitration, mediation, and conciliation.</li><li>
Assess existing ADR legislation, rules, and institutional arrangements and identify gaps relative to international standards.</li><li>
Provide technical inputs on reforms to strengthen the enforceability of arbitral awards and mediated settlements, including alignment with Pakistan&rsquo;s obligations under the New York Convention.</li><li>
Advise on the establishment or strengthening of ADR institutions, including accreditation frameworks, governance structures, and procedural rules.</li><li>
Support development of standard ADR clauses, model rules, and procedural guidelines for use across sectors.</li></ul>
International Benchmarking and Reform Design<ul><li>
Benchmark Pakistan&rsquo;s ADR framework against international best practices, including UNCITRAL Model Law, ICC Rules, LCIA Rules, and comparable regional ADR systems.</li><li>
Identify international reform models applicable to Pakistan&rsquo;s institutional and legal context, with particular reference to comparable developing economies.</li><li>
Advise on sector-specific ADR mechanisms, including for investment disputes, commercial contracts, and regulatory disagreements.</li><li>
Provide comparative analysis of ADR uptake promotion strategies and assess options for Pakistan.</li></ul>
Capacity Building and Stakeholder Engagement<ul><li>
Advise on capacity building frameworks for ADR practitioners, including training curricula, accreditation standards, and continuing professional development.</li><li>
Support engagement with the legal profession, business community, and regulatory bodies to promote awareness and uptake of ADR mechanisms.</li><li>
Prepare technical notes, policy briefs, and training materials to support ADR institutionalisation efforts.</li><li>
Engage with key stakeholders including the Ministry of Law &amp; Justice, judiciary, bar associations, chambers of commerce, and relevant regulatory bodies.</li></ul>
Policy Dialogue and Reporting<ul><li>
Prepare technical notes, analytical briefs, and policy inputs for Technical Committees and Economic Reform Conferences.</li><li>
Contribute to Economic Reform Conferences through expert participation, including technical presentations and panel discussions on ADR reform.</li><li>
Support reform course correction by translating policy dialogue outcomes and implementation findings into actionable ADR reform recommendations.</li><li>
Advise on development of outcome-oriented KPIs and monitoring frameworks for ADR reform under Reform Action 5.</li></ul>
Reporting
The consultant will report to:<ul><li>
REMIT Macroeconomic Adviser</li><li>
Governance &amp; Reforms Specialist (Technical Unit Team Lead)</li></ul><ul><li>
Master&rsquo;s degree in, Public policy, Economics, Political Sciences, Social Sciences and governance, or a related field; specialisation in dispute resolution, arbitration, or commercial law is strongly preferred.</li><li>
Minimum 08 years of relevant experience in alternative dispute resolution, including arbitration, mediation, and/or institutional ADR framework design.</li><li>
Demonstrated expertise in at least two of: ADR regulatory framework design, arbitration law and practice, mediation institutionalisation, enforcement of ADR outcomes, or ADR capacity building.</li><li>
Experience advising on ADR reform in developing country contexts is strongly preferred.</li><li>
Understanding of Pakistan&rsquo;s legal and judicial system is an advantage.</li><li>
Experience in high-level technical advisory roles, including engagement with government institutions and development partners.</li><li>
Strong analytical, advisory, and written communication skills.</li></ul>
Deadline for applications is 9th June 2026.</div>

Alternative Dispute Resolution Expert

Insights Driven Research

<div><h3 class="jobSectionHeader">Description</h3>
About IDR 
Founded in 2020, IDR is a global expert network delivering fast, reliable, and cost-effective insights through a vetted pool of experts. With 250+ employees across 8 global offices, IDR operates 24/7 and is trusted by leading brands worldwide. 
 
The Role 
We are looking for a proactive Analyst to join our team at IDR. In this role, you will act as the key liaison between IDR and its clients, ensuring seamless project delivery, expert engagement, and high client satisfaction. You will be responsible for identifying and recruiting the right subject matter experts, managing consultations, and ensuring compliance across all stages of the project lifecycle. This position offers the opportunity to collaborate across international teams and industries, while playing a central role in strengthening client relationships. 
 
Key Responsibilities 
<ul><li>Client Requirements</li></ul>
Understand client requirements and project goals, ensuring alignment with deliverables and timelines. 
 
<ul><li>SME Identification and Recruitment</li></ul>
Identify, recruit, and screen subject matter experts (SMEs) for qualitative and quantitative research projects using tools such as LinkedIn Sales Navigator, online search engines, and industry databases. 
 
<ul><li>Expert and Engagement and Onboarding</li></ul>
Engage with experts to confirm their suitability and ensure smooth onboarding. 
 
<ul><li>Consultation Scheduling and Coordination</li></ul>
Coordinate and schedule consultations, maintaining accurate calendars and communication with all parties. 
 
<ul><li>Profiles Review</li></ul>
Submit expert profiles for internal review and client approval. 
 
<ul><li>Record Management</li></ul>
Maintain detailed records of experts, including payment information and compliance documentation, on internal trackers and platforms. 
 
<ul><li>Expert Support and Query Resolution</li></ul>
Address expert queries regarding onboarding, payments, and project processes in a timely manner. 
 
<ul><li>Policy Compliance and Information Security 
Ensure compliance with internal policies and information security standards throughout project execution.</li></ul>
 
Education: 
Bachelor&rsquo;s degree in management sciences, Business Administration, or a related field. 
 
Experience: 
0&ndash;2 years of relevant work experience. 
 
Preferred: 
Strong written and verbal communication, with the ability to engage effectively with professionals across industries. 
Familiarity with the expert network industry. 
Strong collaboration skills with the ability to manage multiple stakeholders. 
Resilience in handling tight deadlines and changing client needs. 
Strong negotiation and influencing skills. 
Proficiency in Microsoft Excel and Word. 
Interest in learning about new industries, research methodologies, and compliance best practices. 
 
What Do We Offer? 
Work Location: Onsite 
Working Hours: 6:00 PM &ndash; 3:00 AM PKT (Monday to Friday) 
Job Type: Full-time 
Office Location: Plot Number 18-C, Kaghan Road, F-8 Markaz, Islamabad, 44000 
 
Compensation &amp; Benefits: 
Benefits: EOBI contributions as per Pakistan&rsquo;s labor laws. 
Leaves: 14 annual leaves, 8 sick leaves, 10 casual leaves. 
Additional Perks: Medical coverage, paid training, team events, growth opportunities, and a clear promotion path. 
Gratuity: Applicable upon completion of two years of continuous service, in line with local labor regulations. 
Quarterly Bonus: Employees are eligible for a quarterly bonus, subject to company policy. 
 
Equal Opportunity &amp; Inclusion 
IDR is an equal opportunity employer. We make all employment decisions based on merit, qualifications, and business needs, without discrimination on the basis of race, religion, gender, age, disability, or any other status protected under Pakistani law. We are committed to maintaining a fair, inclusive, and respectful workplace for all.</div>

Analyst

Virtelligence

We&rsquo;re Hiring: Digital Marketing Expert | Virtelligence Onsite &ndash; I-10/3, IslamabadVirtelligence is looking for an experienced Digital Marketing Expert with 5+ years of hands-on experience in digital marketing and strong expertise in HubSpot or similar marketing automation tools. The ideal candidate should be skilled in driving data-driven marketing strategies and B2B tech growth campaigns.Key Skills✔ HubSpot / Marketing Automation ✔ SEO &amp; Inbound Marketing ✔ Google Analytics &amp; performance tracking ✔ Email Marketing &amp; Lead Nurturing ✔ CRM integrations &amp; reporting dashboards ✔ B2B Technology Marketing (preferred)What We Offer<ul><li>Professional and growth-oriented environment</li><li>Opportunity to work on international marketing projects</li><li>Exposure to B2B SaaS / tech industry</li><li>Competitive compensation package</li></ul>Apply at: mkhan@virtelligence.comWork Location: In person

Digital Marketing Expert

Virtual Force

We Are Hiring: Senior SEO Expert (Onsite)We are looking for a highly skilled and experienced Senior SEO Expert to join our growing team. This is a full-time onsite role for someone who is passionate about SEO, serious about growth, and confident in handling real client projects independently.Location: I-8 Sector Islamabad Timings: 03:00 PM &ndash; 12:00 AM Salary: Rs. 40,000 &ndash; 80,000 (depending on experience)Experience Required:<ul><li>3 to 5 years of hands-on SEO experience</li></ul>Key Responsibilities:<ul><li>Develop and execute complete SEO strategies</li><li>Conduct keyword research and competitor analysis</li><li>Strong expertise in Local SEO (GMB optimization, local citations, map rankings) &mdash; mandatory</li><li>Optimize on-page SEO elements (content, meta tags, internal linking)</li><li>Handle technical SEO (site audits, indexing, page speed, schema markup)</li><li>Build and manage high-quality backlinks</li><li>Manage Google Search Console, Google Analytics, and other SEO tools</li><li>Lead and manage a team, assign tasks, and ensure timely project delivery</li><li>Improve website rankings, organic traffic, and lead generation for clients</li></ul>Requirements:<ul><li>Strong understanding of on-page, off-page, and technical SEO</li><li>Proven experience in Local SEO (core requirement)</li><li>Ability to lead and manage a team effectively</li><li>Experience with SEO tools such as Ahrefs, SearchAtlas, SEMrush, Screaming Frog, etc.</li><li>Strong analytical and problem-solving skills</li><li>Good communication and reporting abilities</li><li>Ability to manage multiple projects independently</li></ul>What We Offer:<ul><li>Professional and growth-focused working environment</li><li>Opportunity to work on multiple niches and international projects</li><li>Long-term career growth and learning opportunities</li></ul>This role is ideal for someone who wants to move beyond basic SEO and work on advanced strategies that deliver real business results.Interested candidates can send a message or contact directly:Whts ap: 0 3 I 6 - 5O 58 4 24Pay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Senior SEO Expert

Motive

<div><div>Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.</div>
About the Role: 
As a Credit Card Collections Specialist, you will manage assigned dunning queues for failed credit card payments triggered by automated billing attempts. You'll follow established SOPs to diagnose reasons for decline, contact customers promptly, guide secure payment method updates, and execute approved retries to facilitate a swift recovery. You will contribute to team recovery targets, help reduce involuntary churn, and maintain strict PCI-DSS compliance.
<div>
What You'll Do: 
<ul><li>Manage dunning queues for failed card payments; prioritize by risk/exposure and act quickly after declines.</li><li>Identify decline reasons (e.g., insufficient funds, expired card, do not honor, issuer unavailable, AVS/CVV mismatch) and follow SOP resolution paths.</li><li>Guide customers to update payment methods via the self-serve portal; when needed, collect updates through approved workflows without storing/transmitting card data (PCI-DSS compliant).</li><li>Execute payment retries per approved schedules; document outcomes and next steps in the system of record.</li><li>Use approved email/phone templates for outreach; escalate non-responsive or high-risk accounts in accordance with policy.</li><li>Create and update Salesforce cases with complete notes, commitments, and supporting docs; keep statuses current for partner teams.</li><li>Partner cross-functionally on straightforward blockers (pricing, tax, credit corrections) by opening well-documented cases and tracking to resolution.</li><li>Provide accurate daily status updates and support short-interval recovery forecasts; ensure clean month-end cutoffs.</li><li>Support customers with billing inquiries and payment declines/failures.</li><li>Review invoices, payments, refunds, chargebacks, credits, and write-offs to support account reconciliations.</li><li>Analyze account documents/data for accuracy; obtain missing or corrected information.</li><li>Follow SOPs, review processes, and recommend improvements.</li><li>Ensure proper period cutoffs for month-end close.</li><li>Serve as the point person for collections-related support cases.</li><li>Work with cross-functional teams to ensure data quality and consistency.</li><li>Work comfortably with spreadsheets, internet applications, and ERP systems.</li><li>Enter data accurately across electronic systems.</li><li>Interface with Sales, Customer Success, and Fulfillment to ensure rapid issue resolution.</li></ul></div>
<div>
What We're Looking For: 
<ul><li>1&ndash;2 years in collections, payments support, or a customer-facing SaaS collections role</li><li>Independent self-starter; adaptable in a fast-paced, changing environment</li><li>Excellent written and verbal communication</li><li>High attention to detail</li><li>Able to work under pressure and strict deadlines; flexible</li><li>Comfortable with ambiguity; strong problem-solver and quick thinker</li><li>Clear, professional communicator (email and phone) with disciplined follow-up; empathetic and firm</li><li>Proficient in Google Sheets/Excel for list management and simple reporting</li><li>Detail-oriented, organized, and comfortable working to strict SLAs and month-end timelines</li><li>Receptive to feedback; continuous improvement mindset</li><li>Able to identify broader issues and recommend improvements</li><li>Resilient under workplace demands (remote/office)</li><li>Knowledge of Zuora is a plus</li><li>Experience with Salesforce.com is a plus</li><li>Bachelor's in Accounting, Finance, Business, or related field is a plus</li></ul></div><div> 
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.</div></div>

Collections Specialist

Your Cloud Campus

We are looking for an experienced N8N Automation Engineer to design, build, and maintain intelligent automation workflows and AI agents. You will work on end-to-end pipelines covering web scraping, automated content posting, and voice-based calling systems both inbound and outbound. The ideal candidate is fluent in n8n, comfortable integrating AI/LLM APIs, and has a track record of delivering reliable, production-grade automations.KEY RESPONSIBILITIES&ndash; Design and build automation workflows and AI agents using n8n&ndash; Develop scraping agents to extract structured data from websites and third-party platforms&ndash; Build automated posting pipelines for social media, content platforms, or internal systems&ndash; Develop and maintain inbound calling agents handling routing, qualification, and response flows&ndash; Build outbound calling agents for lead outreach, follow-ups, and notifications&ndash; Integrate LLM APIs (e.g. OpenAI, Anthropic) to power intelligent, context-aware agents&ndash; Connect n8n workflows with third-party services via REST APIs, webhooks, and native integrations&ndash; Monitor, debug, and maintain production workflows to ensure reliability and uptime&ndash; Document workflows, data flows, and integration logic clearly&ndash; Collaborate with the product team to scope, iterate, and deliver automation solutionsREQUIRED SKILLS &amp; QUALIFICATIONS&ndash; 2+ years of hands-on experience building workflows in n8n&ndash; Proven experience building web scraping agents (e.g. using HTTP Request nodes, Puppeteer, or similar)&ndash; Experience with automated agents posting to platforms such as LinkedIn, Twitter/X, Instagram, or CMS systems&ndash; Experience building voice-based agents for inbound and/or outbound calling (e.g. Twilio, Vapi, Bland AI, Retell)&ndash; Strong understanding of REST APIs, webhooks, and JSON data handling&ndash; Experience integrating LLM APIs (OpenAI, Anthropic, or similar) into automation workflows&ndash; Ability to design multi-step, conditional, and error-handled workflows&ndash; Comfortable working with credentials, environment variables, and secure data handling&ndash; Proficiency with version control and basic scripting (JavaScript or Python for custom n8n nodes/functions)PREFERRED QUALIFICATIONS&ndash; Experience self-hosting or managing n8n instances on cloud infrastructure&ndash; Familiarity with CRM or telephony platforms (HubSpot, GoHighLevel, Salesforce, Twilio)&ndash; Experience with vector databases or RAG pipelines for AI agent memory&ndash; Knowledge of browser automation tools (Playwright, Puppeteer, Apify)&ndash; Background in prompt engineering and LLM orchestration&ndash; Experience with Make (Integromat) or Zapier as an alternative automation backgroundWHAT WE'RE LOOKING FOR&ndash; A builder mindset, you enjoy turning complex requirements into clean, working automations&ndash; Strong troubleshooting skills and attention to workflow reliability&ndash; Ability to work independently and manage multiple concurrent automation projects&ndash; Clear communication when documenting and handing off workflows&ndash; Curiosity about AI tools and a drive to stay current with the automation ecosystemApplication Question(s):<ul><li>Do you have hands-on experience building automation workflows in n8n?</li><li>Have you built AI agents for web scraping and automated content posting?</li><li>Do you have experience integrating voice based agents (e.g. Twilio, Vapi, Bland AI)?</li><li>Have you worked with large language model APIs (e.g. OpenAI, Anthropic) within automation workflows?</li><li>Are you comfortable designing and maintaining multi-step, production-grade automation pipelines?</li><li>We are located in Bahria Town Phase 7, will you be comfortable to commute to our location?</li><li>How much salary are you expecting for this role?</li></ul>Work Location: In person

N8N Automation Engineer

En Route Technologies Pakistan

Company: En Route Technologies Location: Civic Centre, Bahria Phase 4, Islamabad Experience: 3&ndash;5 Years Type: Full-TimeWe are looking for a SEO &amp; Lead Generation Expert with strong expertise in LinkedIn outreach, cold email campaigns, SaaS positioning, lead nurturing, and digital growth strategies.Key Responsibilities<ul><li>Execute 50&ndash;100 LinkedIn outreaches daily</li><li>Send 30&ndash;50 personalized cold emails</li><li>Manage replies and book 3&ndash;5 meetings daily</li><li>Build and optimize cold email sequences &amp; follow-up automation</li><li>Track leads and maintain CRM updates</li><li>Coordinate SEO activities (keyword tracking, on-page SEO, content coordination)</li><li>Support LinkedIn posting, engagement, and brand visibility</li><li>Optimize funnels and lead nurturing workflows</li><li>Use AI tools for personalization and outreach efficiency</li></ul>Requirements<ul><li>3&ndash;5 years of relevant experience</li><li>Strong knowledge of LinkedIn prospecting &amp; cold outreach</li><li>Understanding of SEO, funnels, and SaaS messaging</li><li>Experience with CRM and automation tools</li><li>Excellent written communication skills</li><li>Data-driven and highly organized</li></ul>Apply now and help scale our outbound growth.Work Location: In person

SEO & Lead Generation Expert

Explore 18+ Alternative dispute resolution expert in Islamabad this June. Find roles across top companies and apply now to boost your career.