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analyst us ops

Insights Driven Research

DescriptionAbout IDR Founded in 2020, IDR is a global expert network delivering fast, reliable, and cost-effective insights through a vetted pool of experts. With 250+ employees across 8 global offices, IDR operates 24/7 and is trusted by leading brands worldwide.The Role We are looking for a proactive Analyst to join our team at IDR. In this role, you will act as the key liaison between IDR and its clients, ensuring seamless project delivery, expert engagement, and high client satisfaction. You will be responsible for identifying and recruiting the right subject matter experts, managing consultations, and ensuring compliance across all stages of the project lifecycle. This position offers the opportunity to collaborate across international teams and industries, while playing a central role in strengthening client relationships.Key Responsibilities Client and Project Alignment Understand client requirements and project goals, ensuring alignment with deliverables and timelines. Expert Identification and Recruitment Identify, recruit, and screen subject matter experts (SMEs) for qualitative and quantitative research projects using tools such as LinkedIn Sales Navigator, online search engines, and industry databases. Expert Engagement and Onboarding Engage with experts to confirm their suitability and ensure smooth onboarding. Consultation Coordination Coordinate and schedule consultations, maintaining accurate calendars and communication with all parties. Profile Submission and Approval Submit expert profiles for internal review and client approval. Data Management and Documentation Maintain detailed records of experts, including payment information and compliance documentation, on internal trackers and platforms. Expert Support and Communication Address expert queries regarding onboarding, payments, and project processes in a timely manner.Compliance and Security Ensure compliance with internal policies and information security standards throughout project execution.Qualifications &amp; Skills: Education: Bachelor&rsquo;s degree in management sciences, Business Administration, or a related field. Experience: 0&ndash;2 years of relevant work experience. Communication Skills: Strong written and verbal communication, with the ability to engage effectively with professionals across industries. Other necessary skills: Familiarity with the expert network industry. Strong collaboration skills with the ability to manage multiple stakeholders. Resilience in handling tight deadlines and changing client needs. Strong negotiation and influencing skills. Proficiency in Microsoft Excel and Word. Interest in learning about new industries, research methodologies, and compliance best practices.What Do We Offer? Work Location: Onsite Working Hours: 6:00 PM &ndash; 3:00 AM PKT (Monday to Friday) Job Type: Full-time Office Location: 7th Floor, Office 4-A, 75/76 D-1, Main Boulevard, Gulberg III, Lahore, 40050Compensation &amp; Benefits: Benefits: EOBI contributions as per Pakistan&rsquo;s labor laws. Leaves: 14 annual leaves, 8 sick leaves, 10 casual leaves. Additional Perks: Medical coverage, paid training, team events, growth opportunities, and a clear promotion path. Gratuity: Applicable upon completion of two years of continuous service, in line with local labor regulations. Quarterly Bonus: Employees are eligible for a quarterly bonus, subject to company policy.Equal Opportunity &amp; Inclusion IDR is an equal opportunity employer. We make all employment decisions based on merit, qualifications, and business needs, without discrimination on the basis of race, religion, gender, age, disability, or any other status protected under Pakistani law. We are committed to maintaining a fair, inclusive, and respectful workplace for all.Job Type: Full-timeWork Location: In person

Analyst US OPS

TCP Software

<div>
 
 TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role.
 
 
 
 
 About TCP (TimeClock Plus):
 
 
 
 For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. We recently embraced our new, refreshed brand which we feel fully embodies our commitment to innovation while also completing our first acquisition of Humanity, an industry-leading cloud-based scheduling platform. Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook.
 
 
 
 About the Role:
 
 
 
 The Senior Ops Data Analyst is a senior individual contributor within the Systems &amp; Analytics organization responsible for delivering accurate, consistent, and actionable operational reporting across Client Operations (Support, Customer Success, and Implementation Services).
 
 
 This role owns cross-functional operational and executive reporting, ensuring leaders have a clear, trusted view of performance, health, and risk across the organization. The Senior Ops Data Analyst partners closely with Systems &amp; Analytics leadership to understand how data flows across core systems and to support improvements to data quality and reporting reliability.
 
 
 
 As a Senior Operations Data Analyst you will:
 
 
 
 <ul>
 <li>
 Develop and maintain operational dashboards and reports across Client Operations
 </li>
 <li>
 Consolidate metrics to provide a cohesive, cross-org view of operational health and performance
 </li>
 <li>
 Build and maintain recurring executive and C-level reporting packages and presentations
 </li>
 <li>
 Partner with Ops leaders to translate business questions into meaningful analysis, clear visualizations, and executive-ready narratives
 </li>
 <li>
 Ensure consistency in metric definitions, reporting logic, and trend analysis across Ops
 </li>
 <li>
 Monitor data accuracy, completeness, and integrity across operational reporting
 </li>
 <li>
 Identify data inconsistencies, gaps, or anomalies and partner with Systems &amp; Analytics leadership to diagnose root causes
 </li>
 <li>
 Support improvements to data quality and reporting reliability by informing system and process changes
 </li>
 <li>
 Help define and maintain reporting standards and best practices across Ops
 </li>
 <li>
 Coordinate with teams across Ops to reduce duplicative or conflicting reporting
 </li>
 <li>
 Proactively surface trends, risks, and opportunities to Ops and executive leadership
 </li>
 <li>
 Support special projects and ad-hoc analysis as needed
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 5+ years of experience in analytics, operational reporting, or a related role
 </li>
 <li>
 Hands-on experience building and maintaining dashboards in Tableau (or comparable BI tools)
 </li>
 <li>
 Strong experience working with Salesforce reporting and data structures
 </li>
 <li>
 Experience supporting Client Operations, including Support, Customer Success, or Implementation Services
 </li>
 <li>
 Experience working with CRM, ERP, and/or customer success platforms
 </li>
 <li>
 Experience using Python or similar tools for data analysis and validation, and translating complex data concepts into clear, compelling visualizations and narratives
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Strong multitasking and time-management skills, with the ability to manage competing priorities
 </li>
 <li>
 Project management skills, including the ability to organize work and drive deliverables to completion
 </li>
 <li>
 Advanced proficiency in PowerPoint and presenting data to leadership audiences
 </li>
 <li>
 High attention to detail and a strong sense of data ownership Required Experience
 
 
 </li>
 </ul>
 
 Physical Requirements:
 
 
 
 <ul>
 <li>
 Prolonged periods sitting at a desk and working on a computer.
 </li>
 <li>
 Must be able to lift up to 15 pounds at times
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive salary based on experience
 </li>
 <li>
 PTO and Sick leaves
 </li>
 <li>
 In-Patient Health insurance
 </li>
 <li>
 Provident fund and EOBI
 </li>
 <li>
 The work/life setup you need to be successful
 </li>
 <li>
 A creative, collaborative, supportive environment that gives you the autonomy to explore new ideas, grow your skillset, and create outstanding results
 </li>
 <li>
 The opportunity to work with amazing talent in a fast-growing company that really values its team
 </li>
 <li>
 Company sponsored training, workshops, education, and team building.
 </li>
 <li>
 The chance to make a genuine impact on the company's growth.
 </li>
 <li>
 Plenty of challenging work and the opportunity to stretch yourself.
 </li>
 <li>
 Every day you'll get to work with amazing talent in a fast-growing company that really values their people.
 
 
 </li>
 </ul>
 
 TCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
</div>

Senior Operations Data Analyst

<div>TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role.
About TCP (TimeClock Plus): 
 For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. We recently embraced our new, refreshed brand which we feel fully embodies our commitment to innovation while also completing our first acquisition of Humanity, an industry-leading cloud-based scheduling platform. Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook.
About the Role: 
The Senior Ops Data Analyst is a senior individual contributor within the Systems &amp; Analytics organization responsible for delivering accurate, consistent, and actionable operational reporting across Client Operations (Support, Customer Success, and Implementation Services).
This role owns cross-functional operational and executive reporting, ensuring leaders have a clear, trusted view of performance, health, and risk across the organization. The Senior Ops Data Analyst partners closely with Systems &amp; Analytics leadership to understand how data flows across core systems and to support improvements to data quality and reporting reliability.
As a Senior Operations Data Analyst you will:<ul><li>
Develop and maintain operational dashboards and reports across Client Operations
</li><li>Consolidate metrics to provide a cohesive, cross-org view of operational health and performance
</li><li>Build and maintain recurring executive and C-level reporting packages and presentations
</li><li>Partner with Ops leaders to translate business questions into meaningful analysis, clear visualizations, and executive-ready narratives
</li><li>Ensure consistency in metric definitions, reporting logic, and trend analysis across Ops
</li><li>Monitor data accuracy, completeness, and integrity across operational reporting
</li><li>Identify data inconsistencies, gaps, or anomalies and partner with Systems &amp; Analytics leadership to diagnose root causes
</li><li>Support improvements to data quality and reporting reliability by informing system and process changes
</li><li>Help define and maintain reporting standards and best practices across Ops
</li><li>Coordinate with teams across Ops to reduce duplicative or conflicting reporting
</li><li>Proactively surface trends, risks, and opportunities to Ops and executive leadership
</li>Support special projects and ad-hoc analysis as needed 
<li>
</li></ul>Requirements<ul><li>
5+ years of experience in analytics, operational reporting, or a related role
</li><li>Hands-on experience building and maintaining dashboards in Tableau (or comparable BI tools)
</li><li>Strong experience working with Salesforce reporting and data structures
</li><li>Experience supporting Client Operations, including Support, Customer Success, or Implementation Services
</li><li>Experience working with CRM, ERP, and/or customer success platforms
</li><li>Experience using Python or similar tools for data analysis and validation, and translating complex data concepts into clear, compelling visualizations and narratives
</li><li>Excellent verbal and written communication skills
</li><li>Strong analytical and problem-solving skills
</li><li>Strong multitasking and time-management skills, with the ability to manage competing priorities
</li><li>Project management skills, including the ability to organize work and drive deliverables to completion
</li><li>Advanced proficiency in PowerPoint and presenting data to leadership audiences
</li><li>High attention to detail and a strong sense of data ownership Required Experience
</li></ul>Physical Requirements:<ul><li>
Prolonged periods sitting at a desk and working on a computer.</li><li>
Must be able to lift up to 15 pounds at times.</li></ul>
Benefits<ul><li>
Competitive salary based on experience</li><li>
PTO and Sick leaves</li><li>
In-Patient Health insurance</li><li>
Provident fund and EOBI</li><li>
The work/life setup you need to be successful</li><li>
A creative, collaborative, supportive environment that gives you the autonomy to explore new ideas, grow your skillset, and create outstanding results</li><li>
The opportunity to work with amazing talent in a fast-growing company that really values its team</li><li>
Company sponsored training, workshops, education, and team building.
</li><li>The chance to make a genuine impact on the company&rsquo;s growth.
</li><li>Plenty of challenging work and the opportunity to stretch yourself.
</li><li>Every day you&rsquo;ll get to work with amazing talent in a fast-growing company that really values their people.</li></ul>
TCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div>

Senior Operations Data Analyst Lahore, Punjab, Pakistan

<div>TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role.
About TCP (TimeClock Plus):
For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. We recently embraced our new, refreshed brand which we feel fully embodies our commitment to innovation while also completing our first acquisition of Humanity, an industry-leading cloud-based scheduling platform. Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook. 
 
RevOps Analyst I supports the Revenue Operations function by maintaining CRM data accuracy, producing standard reports, and assisting with foundational operational tasks across Sales, Marketing, and Customer Success. This role is designed for early-career professionals building core RevOps skills.
As a RevOps Analyst I, you will:<ul><li>
Maintain CRM data hygiene and accuracy (Salesforce or equivalent)
</li><li>Run and refresh standard reports and dashboards
</li><li>Support pipeline, forecast, and performance reporting
</li><li>Assist with data cleanup, validation, and governance
</li><li>Document processes and operational workflows
</li><li>Support RevOps tools under senior guidance
</li><li>Respond to ad-hoc reporting and data requests
</li><li>Help answer and resolve sales support helpdesk queries
</li><li>Understand account assignment ROE&rsquo;s and assign accounts as per the ROE.
</li></ul>Requirements<ul><li>
1&ndash;2 years' experience in RevOps, Sales Ops, Business Ops, or Analytics
</li><li>Basic CRM knowledge (Salesforce preferred)
</li><li>Knowledge of Clay, Zoominfo,
</li><li>Strong Excel / Google Sheets skills
</li><li>High attention to detail and data accuracy
</li><li>Willingness to learn systems and processes
 </li></ul>Physical Requirements:
<ul><li>Prolonged periods sitting at a desk and working on a computer.
</li><li>Must be able to lift up to 15 pounds at times.
</li></ul>Benefits<ul><li>
Competitive salary based on experience
</li><li>PTO and Sick leaves
</li><li>In-Patient Health insurance
</li><li>Provident fund and EOBI
</li><li>The work/life setup you need to be successful
</li><li>A creative, collaborative, supportive environment that gives you the autonomy to explore new ideas, grow your skillset, and create outstanding results
</li><li>The opportunity to work with amazing talent in a fast-growing company that really values its team
</li><li>Company sponsored training, workshops, education, and team building.
</li><li>The chance to make a genuine impact on the company&rsquo;s growth.
</li><li>Plenty of challenging work and the opportunity to stretch yourself.
</li><li>Every day you&rsquo;ll get to work with amazing talent in a fast-growing company that really values their people.</li></ul></div>

Revenue Operations Analyst I Lahore, Punjab, Pakistan

Motive

<div>
 
 Who We Are
 
 
 
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 
 
 Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 
 
 Visit gomotive.com to learn more.
 
 
 <ul>
 <li>
 About the Role:
 
 
 </li>
 </ul>
 
 Join Motive as a Business Strategy &amp; Operations Analyst II and be at the forefront of driving innovation and efficiency within our Sales Operations group. This dynamic role goes beyond traditional support, positioning you as a strategic partner to Sales &amp; Sales Ops leaders. You'll play a pivotal role in scaling our successful operations model, enabling our teams to focus on high-impact initiatives that fuel our company's growth and success.
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Data Analysis &amp; Reporting: Generate and analyze data to provide insights that drive strategic decision-making and operational efficiency.
 </li>
 <li>
 Dashboard Creation: Develop and maintain dashboards and reports that provide critical business insights.
 </li>
 <li>
 Project Management: Assist in managing multiple projects to ensure timely delivery and alignment with business objectives.
 </li>
 <li>
 Stakeholder Engagement: Collaborate with sales leaders and key stakeholders to ensure effective communication and alignment.
 </li>
 <li>
 Quality Assurance: Ensure data integrity and accuracy through meticulous quality assurance processes.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Professional Background: 1-3 years in business intelligence, sales operations, or related fields, with a focus on data analysis and reporting.
 </li>
 <li>
 Technical Skills: Proficiency in Google Sheets, Excel, and Salesforce is essential; Tableau and SQL proficiency is preferred.
 </li>
 <li>
 Analytical &amp; Communication Skills: Exceptional analytical and communication skills, with a proactive, adaptable mindset. A detail-oriented approach and commitment to delivering high-quality work.
 </li>
 <li>
 Education: Bachelor&rsquo;s degree in Business, Finance, Data Science, or a related field is encouraged; advanced degrees or relevant certifications are advantageous.
 
 
 </li>
 </ul>
 
 Please Note
 
 
 
 
 As part of the hiring process for this role, there will be an
 
 on-site round
 
 where shortlisted candidates will go through
 
 simulations that reflect real scenarios
 
 faced by analysts on our team. This includes
 
 deep-diving into raw data and crafting business narratives
 
 &mdash;a chance to showcase how you think, analyze, and communicate, beyond traditional interviews.
 
 
 
 
 We&rsquo;re excited to flip the script and create space for real-world problem-solving in the assessment process
 
 .
 
 
 
 Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
 
 
 
 
 Please review our Candidate Privacy Notice here.
 
 
 
 
 UK Candidate Privacy Notice here.
 
 
 
 
 The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 
</div>

Business Strategy & Operations Analyst II

Dubizzle Labs

<div>
 
 Zameen.com is looking to hire a
 
 &lsquo;Email &amp; Chat Support&rsquo;
 
 for its Bayut and Dubizlee Operations.
 
 
 
 
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 
 <ul>
 <li>
 Responsible for provisioning the packages upon receiving invoices for new &amp; existing accounts.
 </li>
 <li>
 Responsible for client account up gradation upon receiving invoices from different channels.
 </li>
 <li>
 Responsible for client account degradation upon expiration of client account.
 </li>
 <li>
 Responsible for handling other degradation requests from different channels (Ops, Customer Service, Listing Team).
 </li>
 <li>
 Responsible to setup XML feed Integration.
 </li>
 <li>
 Clients grievance handling by escalating all issues related to Bayut.com, reported by clients, A/C manager to manager operations.
 </li>
 <li>
 Live chat support to all related web users.
 </li>
 <li>
 Providing after sales &amp; support to all account managers.
 </li>
 </ul>
 
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 
 <ul>
 <li>
 Experience: 06 months - 1 Year (Email/Chat Support)
 </li>
 <li>
 Education: Must be a graduate
 </li>
 <li>
 Location: Gulberg, Lahore
 </li>
 <li>
 Shifts: Hybrid
 </li>
 <li>
 Gender: Both
 </li>
 <li>
 Position Level: Entry Level
 </li>
 <li>
 Should have very good command over spoken and special written English.
 </li>
 <li>
 Can communicate with Internal/external staff for their day-to-day queries &amp; their quick fix.
 </li>
 <li>
 Preferably a graduate with a minimum 0.5 year experience.
 </li>
 <li>
 Experience in Customer services role, preferably from a support/call center-
 </li>
 <li>
 Strong communication and follow-up skills.
 </li>
 <li>
 Have a working knowledge of computer software like MS Word and Excel.
 </li>
 </ul>
 
 
</div>

Email & Chat Support

MonetizeMore

<div>
 
 About MonetizeMore
 
 
 
 MonetizeMore is a leading ad tech company dedicated to empowering publishers with state-of-the-art ad monetization technology and strategies. We are a globally distributed, remote-first team driven by data, innovation, and a passion for helping our partners succeed.
 
 
 The Role
 
 
 We are looking for a highly skilled and communicative Business Intelligence (BI) Analyst to join our growing Data Team. In this role, you will be the bridge between our raw data and our internal business stakeholders. You will own our Metabase environment, ensuring it remains organized, efficient, and accessible. If you have a knack for translating complex business kakatrequirements into actionable dashboards, writing highly optimized SQL, and collaborating with Data Engineering teams to build robust pipelines, we want you on our team!
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Stakeholder Collaboration: Act as the primary point of contact for internal teams (Product, Sales, Marketing, etc.) to gather data requirements, understand their goals, and translate them into technical deliverables
 </li>
 <li>
 Dashboard Creation &amp; BI Management: Design, build, and maintain intuitive and actionable dashboards. Own the administration of Metabase, ensuring the platform remains structured, performant, and easy for non-technical users to navigate
 </li>
 <li>
 Advanced SQL Development: Write, optimize, and troubleshoot complex SQL queries to extract valuable insights from our databases
 </li>
 <li>
 Cross-Functional Teamwork: Collaborate closely with Data Engineers to identify gaps in our data. Clearly define and document requirements for new data pipelines and data models to support your reporting needs
 </li>
 <li>
 Data Quality &amp; Governance: Proactively identify data discrepancies and work with the broader data team to ensure accuracy, consistency, and reliability across all reporting
 
 
 </li>
 </ul>
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 Experience: 2+ years of experience as a BI Analyst, Data Analyst, or in a similar data-centric role
 </li>
 <li>
 Technical Skills: * Advanced proficiency in SQL (ability to write complex joins, window functions, and optimize queries)
 </li>
 <ul>
 <li>
 Hands-on experience administering and building reports in Metabase (experience with similar tools like Tableau, Looker, or PowerBI is a plus, but Metabase is heavily preferred)
 </li>
 </ul>
 <li>
 Communication: Exceptional verbal and written communication skills with a proven track record of effectively managing internal stakeholders and gathering technical requirements
 </li>
 <li>
 Data Intuition: A solid understanding of how data pipelines function and experience working alongside Data Engineers to design data models
 </li>
 <li>
 Problem-Solving: A proactive mindset with a keen eye for detail and data accuracy
 
 
 </li>
 </ul>
 Bonus Points
 
 
 <ul>
 <li>
 Experience working in the Ad Tech industry
 </li>
 <li>
 Familiarity with cloud data warehouses (e.g., AWS Athena, BigQuery)
 </li>
 <li>
 Experience working in a remote, globally distributed team
 
 
 </li>
 </ul>
 Why Join Us?
 
 
 <ul>
 <li>
 Flexible, remote work environment
 </li>
 <li>
 Opportunity to take ownership of a critical BI platform
 </li>
 <li>
 Collaborative and supportive global team culture
 </li>
 <li>
 Competitive compensation and benefits package
 
 
 </li>
 </ul>
 Powered by JazzHR
 
 
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</div>

Business Intelligence Analyst (Remote)

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