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applications senior support payments specialist

Citi

<div>
 
 
 Engineer the future of global finance. At Citi, our Tech team doesn&rsquo;t just support finance &ndash; we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.
 
 
 
 
 The Applications Support Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
 </li>
 <li>
 Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
 </li>
 <li>
 Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
 </li>
 <li>
 Start of day checks, continuous monitoring, and regional handover.
 </li>
 <li>
 Perform same day risk reconciliations
 </li>
 <li>
 Develop and maintain technical support documentation.
 </li>
 <li>
 Identifies ways to maximize the potential of the applications used
 </li>
 <li>
 Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
 </li>
 <li>
 Ensures that storage and archiving procedures are in place and functioning correctly
 </li>
 <li>
 Formulates and defines scope and objectives for complex application enhancements and problem resolution
 </li>
 <li>
 Reviews and develops application contingency planning to ensure availability to users.
 </li>
 <li>
 Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
 </li>
 <li>
 Participate in application releases, from development, testing and deployment into production.
 </li>
 <li>
 Engages in post implementation analysis to ensure successful system design and functionality.
 </li>
 <li>
 Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
 </li>
 <li>
 Ensures essential procedures are followed and helps to define operating standards and processes.
 </li>
 <li>
 Act as a liaison between users/traders, interfacing internal technology groups and vendors.
 </li>
 <li>
 Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
 </li>
 <li>
 Acts as advisor or coach to new or lower level analysts.
 </li>
 <li>
 Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
 </li>
 <li>
 Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
 </li>
 <li>
 Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
 </li>
 <li>
 Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
 </li>
 <li>
 Performs other duties and functions as assigned.
 </li>
 <li>
 Has the ability to operate with a limited level of direct supervision.
 </li>
 <li>
 Can exercise independence of judgement and autonomy.
 </li>
 <li>
 Acts as SME to senior stakeholders and /or other team members.
 </li>
 <li>
 Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Proven experience in an Application Support role.
 </li>
 <li>
 Experience installing, configuring or supporting business applications.
 </li>
 <li>
 Experience with some programming languages and willingness/ability to learn.
 </li>
 <li>
 Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
 </li>
 <li>
 Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
 </li>
 <li>
 Demonstrated analytical skills
 </li>
 <li>
 Issue tracking and reporting using tools
 </li>
 <li>
 Knowledge/ experience of problem Management Tools.
 </li>
 <li>
 Good all-round technical skills
 </li>
 <li>
 Effectively share information with other support team members and with other technology teams
 </li>
 <li>
 Ability to plan and organize workload
 </li>
 <li>
 Consistently demonstrates clear and concise written and verbal communication skills
 </li>
 <li>
 Ability to communicate appropriately to relevant stakeholder
 
 
 </li>
 </ul>
 
 Education:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s/University degree or equivalent experience
 
 
 </li>
 </ul>
 
 Good hands-on experience on the following:
 
 
 
 <ul>
 <li>
 Unix , Shell/ Python scripting
 </li>
 <li>
 Oracle , Oracle Golden Gate and Mongo DB
 </li>
 <li>
 ITRS Geneos ,AppDynamics , ELK and Grafana
 </li>
 <li>
 KAFKA, TIBCO EMS
 </li>
 <li>
 Open shift Platform
 </li>
 <li>
 ITIL Concepts
 
 
 </li>
 </ul>
 ------------------------------------------------------
 
 
 
 Job Family Group:
 
 
 
 Technology
 
 
 ------------------------------------------------------
 
 
 
 Job Family:
 
 
 
 Applications Support
 
 
 ------------------------------------------------------
 
 
 
 Time Type:
 
 
 
 Full time
 
 
 ------------------------------------------------------
 
 
 
 Most Relevant Skills
 
 
 
 Please see the requirements listed above.
 
 
 ------------------------------------------------------
 
 
 
 Other Relevant Skills
 
 
 
 For complementary skills, please see above and/or contact the recruiter.
 
 
 ------------------------------------------------------
 
 
 
 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
 
 
 
 
 If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
 
 
 Accessibility at Citi.
 
 
 
 
 View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.
 
</div>

Applications Senior Support Payments Specialist

nineDots.io

<div>
 
 
 Board Secretary
 
 
 
 Bahrain - Executive Office - Board-Level Exposure
 
 
 
 
 
 
 
 Join a scaling fintech operating across the GCC, where governance, execution discipline, and leadership alignment are becoming critical to the next phase of growth.
 
 
 
 
 
 
 
 This is not a traditional company secretary role. This is a high-trust, high-authority position at the centre of the business, ensuring that board decisions translate into execution across technology, product, finance, and growth.
 
 
 
 
 
 
 
 
 The Role:
 
 
 
 As Executive Governance &amp; Strategy Officer, you will act as the connective tissue between the Board, the CEO, and the C-suite.
 
 
 
 
 
 
 
 You will own follow-up, accountability, and structure across executive decisions. Every board resolution, CEO directive, and strategic initiative will pass through your oversight to ensure clarity, tracking, and delivery.
 
 
 
 
 
 
 
 This role requires executive presence, maturity, and confidence. You will challenge, escalate, and enforce accountability when needed.
 
 
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
 <ul>
 <li>
 Owning and maintaining the Master Resolution Log across Board and executive meetings.
 </li>
 <li>
 Tracking every action item, commitment, and deadline agreed at leadership level.
 </li>
 <li>
 Proactively following up with C-level executives to ensure delivery.
 </li>
 <li>
 Escalating delays, risks, and governance gaps to senior leadership.
 </li>
 <li>
 Developing and maintaining an Executive Scorecard tracking KPIs across Tech, Product, Finance, and Growth.
 </li>
 <li>
 Monitoring implementation of strategic initiatives across departments.
 </li>
 <li>
 Preparing board-ready briefings, executive summaries, and high-level presentations.
 </li>
 <li>
 Supporting special projects such as license applications, fundraising preparation, or geographic expansion.
 </li>
 <li>
 Maintaining governance calendars, documentation standards, and approval workflows.
 </li>
 <li>
 Acting as a central communication hub across executive leadership levels.
 </li>
 </ul>
 
 
 
 
 
 
 
 What You&rsquo;ll Need to Succeed:
 
 
 <ul>
 <li>
 Around 7+ years&rsquo; experience in executive coordination, governance, strategy, or similar leadership-facing roles.
 </li>
 <li>
 Strong executive presence and the confidence to operate at Board level.
 </li>
 <li>
 Structured, disciplined mindset with high attention to documentation and accountability.
 </li>
 <li>
 Proven ability to drive follow-up and enforce deadlines across senior stakeholders.
 </li>
 <li>
 Experience in fintech, financial services, or regulated environments is advantageous.
 </li>
 <li>
 MBA or relevant postgraduate qualification preferred.
 </li>
 <li>
 Based in Bahrain.
 </li>
 </ul>
 
 
 
 
 
 
 This role suits someone who thrives on structure, visibility, and impact. Someone comfortable operating behind the scenes while influencing at the highest level.
 
 
 
 
 
 
 
 
 What&rsquo;s in It for You:
 
 
 <ul>
 <li>
 Direct exposure to the CEO and Board.
 </li>
 <li>
 A central, high-trust role in a scaling fintech.
 </li>
 <li>
 Real authority to drive execution discipline across the business.
 </li>
 <li>
 Competitive senior package.
 </li>
 <li>
 The opportunity to shape governance and performance infrastructure at scale.
 </li>
 </ul>
 
 
 
 
 
 
 
 Next Steps:
 
 
 
 If you&rsquo;re operating at senior governance or strategy level and want a role with real visibility and influence, send your CV or reach out confidentially to learn more.
 
 
 
 
 
 
 
 nineDots is Bahrain's only specialist technology &amp; outsourcing recruitment agency advertising this role on behalf of our client.
 
</div>

Board Secretary

Howard Lock Consulting Ltd

<div>
 
 Job Title:
 
 Head of IT Governance
 
 
 
 Salary
 
 : 4-5k BD a month
 
 
 
 Sector:
 
 Banking
 
 
 
 Role Type:
 
 Permanent
 
 
 
 Location:
 
 Bahrain
 
 
 
 Job Ref:
 
 26025
 
 
 
 
 
 
 
 Role Statement &amp; Purpose:
 
 
 
 
 
 <ul>
 <li>
 Head &ndash; IT Ops Governance and Control will streamline and harmonize all processes and control measures across the technology landscape, ensure alignment with overarching business objectives, promote a cohesive approach across units with IT to ensure tight control, yet allow for agile delivery, in the most effective and efficient manner.
 </li>
 <li>
 The role will ensure prioritization of tasks, compliance to standards and policies, define and disseminate service level agreements within Business Units at each entity and across entities for shared services and uniformity of process, procedures, and control measures.
 </li>
 <li>
 The role will undertake the budgeting, project tracking for the technology deliverables and Operational expense control and monitoring including entity recharges and agreements on the specific contracts and share of each entity.
 </li>
 <li>
 The role will closely work with Finance, Strategy, and PMO to ensure alignment and reporting consistency and information updates.
 </li>
 </ul>
 
 
 
 
 
 Objectives:
 
 
 
 
 
 <ul>
 <li>
 Functional Governance Framework which is aligned with the Group.
 </li>
 <li>
 Documented Service Level Agreements (SLAs) with Business Units, subsidiaries and Group.
 </li>
 <li>
 Functional Organization Structure with clear segregation of duties and no single points of failure
 </li>
 <li>
 Published Governance Processes and Procedures in alignment with the Organizational policies and industry best practices.
 </li>
 <li>
 Annual Technology Budgets (CAPEX and OPEX).
 </li>
 <li>
 Published &ldquo;Key Performance Indicators&rdquo;
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Implement local control in line with group polices.
 </li>
 <li>
 Ensure license compliance in line with group enterprise agreement. Share license utilization with Group
 </li>
 <li>
 Coordinate and support the group in tracking the group and local SLA&rsquo;s and provide periodical reports for adherence and non-compliance.
 </li>
 <li>
 Keep the Group updated on major incidents faced at the subsidiary level and impacts the Technology services.
 </li>
 <li>
 Establish the Governance Framework and align with the Group establishing local controls (like CAB) in line with Group policies
 </li>
 <li>
 Establish the Service Level Agreements (SLAs) with Business Units, subsidiaries and Group. Once agreed and established, ensure regular monitoring and adjustments are done to optimize the services and SLAs
 </li>
 <li>
 Functional Organization Structure with clear segregation of duties and no single points of failure.
 </li>
 <li>
 Published Governance Processes and Procedures in alignment with the Organizational policies and industry best practices.
 </li>
 <li>
 Annual Technology Budgets (CAPEX and OPEX).
 </li>
 <li>
 Published &ldquo;Key Performance Indicators&rdquo;.
 </li>
 <li>
 Annual review and adjustment of organization structure covering roles and responsibilities to adapt the evolving landscape, organization strategic initiatives, directions and Group alignment.
 </li>
 <li>
 Establish and regularly update Governance Processes and Procedures in alignment with the published policies, industry best practices and Group guidance.
 </li>
 <li>
 Define, Manage, Maintain, Track and Report the technology budgets and expenses ensuring all expenses are complaint with the Expense Policy and payments are cleared within the terms as the agreements.
 </li>
 <li>
 Define, Review, Track, and Report on the &ldquo;Key Performance Indicators&rdquo;.
 </li>
 <li>
 Conducting regular &ldquo;Operational Risk Self Assessments&rdquo;. Track, Review, and take corrective actions for all recorded IT Risks.
 </li>
 <li>
 Prepare and review IT resource capacity plans and take necessary actions to ensure the capacity is aligned with the IT workload covering both &ldquo;Business as Usual&rdquo; and &ldquo;Projects&rdquo;.
 </li>
 <li>
 Manage vendor relationships and contracts ensuring regular reviews and assessments as per the Policies are completed including timely notifications for contract expiries and terminations.
 </li>
 <li>
 Manage and Track asset inventory to ensure effective utilization of assets avoiding duplicate functionality by aligning with Architecture business objectives.
 </li>
 <li>
 Keep the Group updated on major incidents faced and impacts on the Technology services.
 </li>
 </ul>
 
 
 
 
 
 Minimum education level/discipline:
 
 
 
 
 
 <ul>
 <li>
 A bachelor&rsquo;s degree in information technology, Computer Science, or a related field.
 </li>
 <li>
 Experience with ISO 27001 Certification or PCI-DSS Certification.
 </li>
 </ul>
 
 
 
 
 
 Required experience in terms of region/industry/business/function/role:
 
 
 
 
 
 
 Requires a seasoned professional with a comprehensive background in the banking or financial services industry, adept in managing IT applications, development, infrastructure, and operations within the GCC region (preferred) and international one is accepted in a well reputed company and experienced in senior roles overseeing information technology architecture.
 
 
 
 
 
 
 Required System Access:
 
 
 
 
 
 <ul>
 <li>
 
 Core Banking Systems
 
 : Read-only access for audit log reviews.
 </li>
 <li>
 
 Incident Response Systems
 
 : Read Only Access to platforms for coordinating incident response and disaster recovery.
 </li>
 <li>
 
 GRC Tools
 
 : Read-only access to manage governance, risk, and compliance (GRC) processes.
 </li>
 <li>
 
 Procurement System
 
 : Reviewer and Approver role to review budgets and approve requests (PO, Invoices) including the Dashboards related to expenses, orders, and payments.
 </li>
 <li>
 
 OSR Management System
 
 : Reviewer and Approver role review and approve the OSR onboarding and renewal requests.
 </li>
 </ul>
 
 
</div>

Head of IT Governance - Permanent – Bahrain – Job Ref: 26025

Job Summary:The Membership Specialist handles membership operations, including application processing, database management, and member engagement activities, while supporting initiatives aimed at growing and retaining the association&rsquo;s membership base.Key Responsibilities:<ul><li>Process membership applications, onboarding, and renewals.</li><li>Respond to membership inquiries and provide timely support.</li><li>Maintain and update membership records and databases accurately.</li><li>Track membership leads, applications, and engagement activities.</li><li>Support membership growth initiatives and engagement programs.</li><li>Prepare membership reports and analytics for internal review.</li><li>Coordinate with internal teams to support member participation in events and activities.</li><li>Maintain membership documentation in a centralized system (e.g., SharePoint).</li></ul>Required Skills and Experience:<ul><li>Minimum 5 years of experience in membership, sales, or stakeholder engagement.</li><li>Strong organizational and communication skills.</li><li>Experience with CRM or membership management systems.</li><li>Ability to manage multiple tasks and priorities effectively.</li><li>Strong relationship management skills.</li></ul>Additional Information:<ul><li>Experience in associations or membership-based organizations is preferred.</li><li>Priority consideration will be given to GCC nationals.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have at least 5 years of experience in membership management, client acquisition, or stakeholder engagement?</li><li>Have you maintained membership or CRM databases and ensured data accuracy?</li><li>Do you have experience onboarding and renewing members or clients?</li><li>Have you been involved in initiatives to drive membership growth or engagement?</li><li>How many years have you stayed on average at each of your previous employers?</li><li>Can you provide examples of reports or analytics you prepared for membership tracking?</li><li>Could you share your salary expectation for this position?</li></ul>Work Location: In person

Membership Specialist (GCC Nationals Preferred)

Hire Fellows

<div>
 We are looking for an entry level analyst to support day-to-day reporting and basic accounting at a small, professionally managed family office. The role is ideal for a recent graduate who is detail-oriented, comfortable with numbers, and eager to learn how a family office is run.
 
 
 
 Main Responsibilities
 
 
 
 <ul>
 <li>
 Maintain up-to-date records of investments, cash balances, and liabilities across banks, brokers, and fund managers
 </li>
 <li>
 Prepare periodic portfolio reports (weekly, monthly, and quarterly) outlining holdings, valuation movements, cash flows, and performance tracking
 </li>
 <li>
 Support bookkeeping activities including recording expenses, income entries, and maintaining entity ledgers
 </li>
 <li>
 Assist in preparing financial statements and performing reconciliations between internal records and bank or broker statements
 </li>
 <li>
 Coordinate with external accountants, auditors, and administrators for audits, tax filings, and compliance documentation
 </li>
 <li>
 Prepare MIS reports and ad-hoc analysis using Excel/Google Sheets and presentation tools as requested by senior management
 </li>
 <li>
 Maintain organized digital and physical documentation including contracts, statements, invoices, and compliance files
 </li>
 <li>
 Provide operational support related to investments, payments, reporting, and administrative processes as the family office grows
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Finance, Accounting, Commerce, Economics, or a related field
 </li>
 <li>
 0-2 years of experience in accounting, audit, finance operations, or relevant internship/graduate roles
 </li>
 <li>
 Strong proficiency in Microsoft Excel or Google Sheets, including formulas, data organization, and reporting
 </li>
 <li>
 Good understanding of core accounting principles including journals, ledgers, trial balance, P&amp;L, and balance sheet fundamentals
 </li>
 <li>
 High attention to detail with strong organizational and documentation skills
 </li>
 <li>
 Ability to handle confidential financial information with discretion and professionalism
 </li>
 <li>
 Strong written and verbal communication skills in English
 </li>
 </ul>
</div>

Entry Level Analyst - Reporting & Accounting

Gulf Air

<div>MAIN OBJECTIVE<ul><li> 
The Senior Analyst - Enterprise Systems will be responsible for supporting and managing projects for Gulf Air Group's enterprise systems. This includes, but is not limited to, Oracle Fusion, HCM, Finance, Purchasing, Oracle EBS HRMS, Oracle Apex applications, internally developed ASP.net applications, SharePoint applications, Power Automate, and Power Flow. The role requires ensuring the systems' optimal performance, reliability, and alignment with business objectives.</li></ul>
MAIN DUTIES<ul><li> 
Providing technical and functional support for enterprise systems, ensuring their smooth operation.</li><li>
Managing and executing projects related to system upgrades, enhancements, and new implementations.</li><li>
Collaborating with stakeholders to gather requirements and translate them into technical solutions.</li><li>
Developing and maintaining Oracle Apex applications and internally developed ASP.net applications.</li><li>
Administering and supporting SharePoint applications, Power Automate, and Power Flow solutions.</li><li>
Ensuring data integrity, security, and compliance across all enterprise systems.</li><li>
Troubleshooting and resolving system issues in a timely manner.</li><li>
Providing training and support to end-users to maximize system utilization.</li><li>
Documenting system configurations, processes, and procedures for future reference.</li></ul>
Education &amp; Experience<ul><li> 
A Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>A minimum of 3 years of experience in supporting and managing enterprise systems.</li><li>Strong knowledge of HRMS systems, with additional expertise in Oracle Fusion, HCM, Finance, Purchasing, and Oracle EBS considered a plus.</li><li>Experience in developing Oracle Apex applications and ASP.net applications.</li><li>Experience in SharePoint applications, Power Automate, and Power Flow considered a plus.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication and interpersonal skills to work effectively with cross-functional teams.</li><li>Certifications in relevant technologies (e.g., Oracle certifications) are a plus.</li></ul></div>

SENIOR ANALYST - ENTERPRISE SYSTEMS (Oracle Fusion, EBS, OIC, IBM Maximo, Microsoft 365 Apps)

Upbeatz Investments

We are looking for a proactive and target oriented Business Development Specialist (BDS) to support our growth initiatives in the Kingdom of Bahrain. The ideal candidate will be passionate about sales, capable of identifying new opportunities, and skilled in building strong client relationships while contributing to the overall business development strategy.Key Responsibilities:<ul><li>Identify and generate new business leads to support sales targets and company growth.</li><li>Build and maintain strong relationships with clients and key stakeholders.</li><li>Assist in preparing proposals, presentations, and commercial offers.</li><li>Conduct market research to identify trends, competitor activities, and customer needs.</li><li>Coordinate with internal teams to ensure smooth execution and delivery of services.</li><li>Support negotiations and follow-ups to help close deals successfully.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Proven experience in company formation, business development, sales, or a similar role (GCC experience is a plus).</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Self-motivated with the ability to work independently and achieve targets.</li><li>Proficiency in MS Office applications.</li></ul>Benefits:<ul><li>Competitive salary with performance-based incentives</li><li>Supportive and professional work environment</li><li>Opportunities for career growth and development</li></ul>Job Type: ContractWork Location: In person

Business Development Specialist

Explore 419+ Applications senior support payments specialist in Bahrain this May. Find roles across top companies and apply now to boost your career.