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applications support specialist - assistant vice president Jobs in Bahrain

applications support specialist - assistant vice president

applications senior support payments specialist

Citi

<div>
 
 
 Engineer the future of global finance. At Citi, our Tech team doesn&rsquo;t just support finance &ndash; we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.
 
 
 
 
 The Applications Support Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
 </li>
 <li>
 Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
 </li>
 <li>
 Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
 </li>
 <li>
 Start of day checks, continuous monitoring, and regional handover.
 </li>
 <li>
 Perform same day risk reconciliations
 </li>
 <li>
 Develop and maintain technical support documentation.
 </li>
 <li>
 Identifies ways to maximize the potential of the applications used
 </li>
 <li>
 Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
 </li>
 <li>
 Ensures that storage and archiving procedures are in place and functioning correctly
 </li>
 <li>
 Formulates and defines scope and objectives for complex application enhancements and problem resolution
 </li>
 <li>
 Reviews and develops application contingency planning to ensure availability to users.
 </li>
 <li>
 Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
 </li>
 <li>
 Participate in application releases, from development, testing and deployment into production.
 </li>
 <li>
 Engages in post implementation analysis to ensure successful system design and functionality.
 </li>
 <li>
 Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
 </li>
 <li>
 Ensures essential procedures are followed and helps to define operating standards and processes.
 </li>
 <li>
 Act as a liaison between users/traders, interfacing internal technology groups and vendors.
 </li>
 <li>
 Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
 </li>
 <li>
 Acts as advisor or coach to new or lower level analysts.
 </li>
 <li>
 Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
 </li>
 <li>
 Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
 </li>
 <li>
 Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
 </li>
 <li>
 Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
 </li>
 <li>
 Performs other duties and functions as assigned.
 </li>
 <li>
 Has the ability to operate with a limited level of direct supervision.
 </li>
 <li>
 Can exercise independence of judgement and autonomy.
 </li>
 <li>
 Acts as SME to senior stakeholders and /or other team members.
 </li>
 <li>
 Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Proven experience in an Application Support role.
 </li>
 <li>
 Experience installing, configuring or supporting business applications.
 </li>
 <li>
 Experience with some programming languages and willingness/ability to learn.
 </li>
 <li>
 Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
 </li>
 <li>
 Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
 </li>
 <li>
 Demonstrated analytical skills
 </li>
 <li>
 Issue tracking and reporting using tools
 </li>
 <li>
 Knowledge/ experience of problem Management Tools.
 </li>
 <li>
 Good all-round technical skills
 </li>
 <li>
 Effectively share information with other support team members and with other technology teams
 </li>
 <li>
 Ability to plan and organize workload
 </li>
 <li>
 Consistently demonstrates clear and concise written and verbal communication skills
 </li>
 <li>
 Ability to communicate appropriately to relevant stakeholder
 
 
 </li>
 </ul>
 
 Education:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s/University degree or equivalent experience
 
 
 </li>
 </ul>
 
 Good hands-on experience on the following:
 
 
 
 <ul>
 <li>
 Unix , Shell/ Python scripting
 </li>
 <li>
 Oracle , Oracle Golden Gate and Mongo DB
 </li>
 <li>
 ITRS Geneos ,AppDynamics , ELK and Grafana
 </li>
 <li>
 KAFKA, TIBCO EMS
 </li>
 <li>
 Open shift Platform
 </li>
 <li>
 ITIL Concepts
 
 
 </li>
 </ul>
 ------------------------------------------------------
 
 
 
 Job Family Group:
 
 
 
 Technology
 
 
 ------------------------------------------------------
 
 
 
 Job Family:
 
 
 
 Applications Support
 
 
 ------------------------------------------------------
 
 
 
 Time Type:
 
 
 
 Full time
 
 
 ------------------------------------------------------
 
 
 
 Most Relevant Skills
 
 
 
 Please see the requirements listed above.
 
 
 ------------------------------------------------------
 
 
 
 Other Relevant Skills
 
 
 
 For complementary skills, please see above and/or contact the recruiter.
 
 
 ------------------------------------------------------
 
 
 
 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
 
 
 
 
 If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
 
 
 Accessibility at Citi.
 
 
 
 
 View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.
 
</div>

Applications Senior Support Payments Specialist

Bahrain Jobs

Responsibilities:&middot; Recover overdue payments from individuals or businesses by contacting them, negotiate payment plans, resolve disputes, andensure compliance with company policies and legal regulations.&middot; Prepare and send invoices to customers and confirm receipt.&middot; Follow up with customers through calls, emails, written correspondence, and visits to ensure timely payments.&middot; Collect outstanding invoices according to agreed credit terms.&middot; Record, allocate, and reconcile customer payments, including cash, cheques, and credit card transactions.&middot; Monitor customer accounts for overdue or irregular payments and escalate high-risk accounts to management.&middot; Investigate and resolve payment discrepancies, disputes, and customer queries.&middot; Generate and maintain Accounts Receivable (AR) aging reports; prepare regular collection status reports for management review.&middot; Process approved adjustments, credit notes, and prepare bank deposit documentation.&middot; Maintain accurate and up-to-date customer files, collection records, and payment schedules.Support Sales and Finance teams by verifying customer creditworthiness before extending or renewing credit.&middot; Assist during month-end and year-end closing activities.&middot; Ensure compliance with company policies, internal controls, and applicable laws and regulations.&middot; Perform any other duties related to collections and accounts receivable as assigned by Direct Manager.&middot; Prepare monthly collection and receivables reports&middot; Provide interim, ad-hoc, or management reports as requested&middot; Support analysis of collection trends and overdue accounts&middot; Adhere strictly to company financial policies, procedures, and approval limits&middot; Assist the Senior Accountant during internal and external audits by providing required documentation&middot; Ensure confidentiality and accuracy of financial and customer informationAcademic requirements:&middot; Diploma OR Bachelor&rsquo;s Degree in Accounting, Finance, or a related fieldExperience Requirements:&middot; Minimum 2&ndash;3 years&rsquo; experience in bill collection or receivables, preferably in trading, construction materials, joinery, or similar industries.Job Type: Full-timePay: BD500.000 - BD550.000 per month

Debt Collector

Era Projects

Main Responsibilities&middot; Maintain employee records using a well-organized related to filing system to ensure files are up-to- date and compile with legislative requirements.&middot; Provide assistance on all other local affairs/admin activities.&middot; Responsible for all visa applications and related payments.&middot; Ensure the timely processing of all paperwork to ensure the employee&rsquo;s smooth relocation to Bahrain.&middot; Be the point of contact for staff and provide assistance in all government relations matters&middot; Social Insurance Organization (SIO). Register new joining staff / terminate leaving staff in a timely manner.&middot; Labor Market Authority (LMRA) - Responsible for application of all expatriate visas that include and not limited to WP/RP renewals, updates and cancellations&middot; Ensure that all appropriate paperwork for visas is completed promptly to achieve minimal processing time.&middot; Deal with Ministry of Labour and prepare correspondences.&middot; Proactively follow up with staff for all necessary paperwork for visas (new, renewal, cancellation) and ensure that all appropriate paperwork for visas is completed promptly and to achieve minimal processing time.&middot; Process all necessary documents required to obtain visas, Residence Permits and ID Cards (new, renewal, cancellation, crew visas) in most timely manner.&middot; Act as link between the company &amp; various government departments to comply with local regulations.&middot; Payment of monthly LMRA fees for both company CRs (B.S.C /W.L.L) and documentation of all expenses.&middot; Processing visit visas for all staff family members and direct family only after seeking approval HR Manager.&middot; Assist Senior Management team (Area Office) in obtaining business related visas only and providing Embassy support for the same.&middot; Other duties and responsibilities as and when required by management.Education &amp; Experience Qualifications&middot; Must have minimum 2-3 years&rsquo; experience in the government relations/HR field in the Kingdom Of Bahrain&middot; Fluent in reading, writing and Speaking English&middot; University Diploma as minimum requirement&middot; Computer Skills mandatory&middot; Experience in dealing with government offices in an official capacity&middot; Experience in public relations or government liaison work is desirable&middot; Customer focused&middot; Strong Team Player&middot; Possess a strong work ethic&middot; Ability to prioritizeJob Types: Full-time, Permanent

Senior HR Executive

Pay10 Global

<div>
 
 
 Company Overview
 
 
 
 We are a global payments technology company delivering secure, scalable payment solutions to B2B and B2C customers worldwide. Our product suite includes a robust payment gateway, money transfer services, digital wallets, and a broad range of value-added payment solutions. Powered by cutting-edge technology and a strong focus on user experience, we simplify payments and enable businesses and individuals to operate confidently in the digital economy.
 
 
 
 
 
 
 Role Purpose
 
 
 
 The PR Manager is responsible for planning, executing, and managing public relations activities to enhance Pay10&rsquo;s brand reputation, media presence, and stakeholder engagement. The role ensures alignment between global strategy and local execution while managing external agency performance and outcomes.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Plan and execute PR initiatives aligned with Pay10&rsquo;s business objectives and brand positioning.
 </li>
 <li>
 Manage media relations, including press releases, media pitches, interviews, and briefings.
 </li>
 <li>
 Coordinate with Global PR and regional stakeholders to ensure consistency and timely execution.
 </li>
 <li>
 Manage relationships with external PR agencies, including scope, deliverables, and timelines.
 </li>
 <li>
 Define, track, and report PR KPIs, agency performance, and campaign outcomes.
 </li>
 <li>
 Support executive and leadership visibility through media, speaking opportunities, and profiling.
 </li>
 <li>
 Monitor media coverage, handle press inquiries, and recommend responses when required.
 </li>
 <li>
 Support crisis and issues management in coordination with senior stakeholders.
 </li>
 <li>
 Ensure all PR activities comply with regulatory, legal, and reputational requirements.
 </li>
 </ul>
 
 
 
 
 
 Required Skills
 
 
 <ul>
 <li>
 Strong written and verbal communication skills in English (additional languages are an advantage).
 </li>
 <li>
 Proven experience in media relations and PR execution.
 </li>
 <li>
 Ability to manage external agencies, KPIs, and performance outcomes.
 </li>
 <li>
 Strong stakeholder management and coordination skills.
 </li>
 <li>
 Ability to work under pressure and manage multiple priorities.
 </li>
 <li>
 High attention to detail and sound professional judgment.
 </li>
 <li>
 Familiarity with digital, social, and executive communications.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Communications, Public Relations, Journalism, Marketing, or a related field.
 </li>
 <li>
 6&ndash;10 years of experience in PR, corporate communications, or related roles.
 </li>
 <li>
 Experience working with senior leadership and external agencies.
 </li>
 <li>
 Experience in fintech, financial services, technology, or regulated industries preferred.
 </li>
 <li>
 Strong understanding of regional and international media landscapes.
 </li>
 </ul>
 
 
</div>

Public Relations Communications Manager

AM Consulting W.L.L

(Hiring for one of our clients)We are hiring an Executive Secretary to the CEO on behalf of one of our clients operating in a regulated corporate environment. The role provides high-level administrative and secretarial support to the CEO, Corporate Secretary, and Senior Management, ensuring effective coordination, documentation, and communication within and outside the organization.The position requires a high degree of professionalism, discretion, and organizational capability, with responsibility for handling confidential information, managing official correspondence, maintaining company records, supporting corporate governance processes, and facilitating regulatory and executive-level responsibilities.Key Responsibilities1. Reception &amp; Communication Management<ul><li>Act as the first point of contact for visitors, clients, and business partners.</li><li>Manage internal and external communications, including PABX calls, emails, and official correspondence.</li><li>Schedule and coordinate appointments, meetings, and events with internal and external stakeholders.</li><li>Assist in drafting and issuing press releases for print and digital media.</li><li>Coordinate honorarium payments, guest expenses, and event logistics in line with company procedures.</li><li>Ensure professional communication standards and corporate etiquette at all times.</li></ul>2. Office Management &amp; Record Maintenance<ul><li>Maintain inventory of office stationery and supplies and ensure timely replenishment.</li><li>Manage cash advances and reimbursements in coordination with the Accounts Department.</li><li>Maintain structured physical and digital filing systems for efficient document retrieval.</li><li>Maintain and update the CEO&rsquo;s leave and calendar records.</li><li>Ensure continuity of administrative support during the absence of key personnel.</li></ul>3. Confidential Document Management<ul><li>Ensure safe custody of company agreements, contracts, and confidential documents.</li><li>Maintain and periodically update KYC documentation for company officials.</li><li>Retrieve documents promptly upon request by management or auditors.</li><li>Support digitization of historical records including board minutes, contracts, and correspondence.</li><li>Organize and maintain digital archives for meetings, compliance, and governance documentation.</li></ul>4. Corporate Governance Support<ul><li>Assist the Corporate Secretary in preparing agendas, board notes, and minutes for Audit Committee, RMCB, Board Meetings, AGM, EGM, and IO Conferences using Board PAC meeting solutions.</li><li>Coordinate follow-ups on board resolutions, committee decisions, and compliance actions.</li></ul>5. External Coordination &amp; Liaison<ul><li>Coordinate with chambers of commerce, business councils, legal firms, and other institutions for corporate and social engagements.</li><li>Manage renewals of corporate memberships, sponsorships, and related payments.</li><li>Liaise with Corporate Office and Branch Offices to streamline administrative communication.</li><li>Support planning and coordination of official events and external representations.</li></ul>6. Regulatory &amp; Statutory Liaison<ul><li>Liaise with regulatory and statutory authorities regarding updates to directors&rsquo; records and official filings.</li><li>Coordinate notarization, attestation, and legalization of company documents with ministries, embassies, and regulatory bodies.</li><li>Work closely with legal advisors and notarization offices to ensure timely documentation.</li><li>Maintain updated records of statutory filings, regulatory communications, and legal correspondence.</li></ul>7. Training &amp; Development Coordination<ul><li>Coordinate employee training and development programs with recognized institutes.</li><li>Manage registrations, approvals, scheduling, and payments for training programs.</li><li>Maintain training records, completion reports, and CPD documentation for inspection purposes.</li><li>Assist in identifying training needs aligned with organizational competency requirements.</li></ul>Skills &amp; Competencies<ul><li>Strong organizational and multitasking skills with high attention to detail.</li><li>Excellent written and verbal communication abilities.</li><li>High level of professionalism and discretion in handling confidential matters.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and document management systems.</li><li>Good understanding of corporate governance procedures and board coordination.</li><li>Ability to interact effectively with senior executives, regulators, and external stakeholders.</li></ul>Qualifications &amp; Experience<ul><li>Education: Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration or a related field.</li><li>Experience: Minimum 5&ndash;7 years of experience in executive secretarial or corporate office administration roles.</li><li>Preferred: Experience in corporate governance support, legal coordination, or working in a regulated industry such as insurance, banking, or finance.</li></ul>Job Type: Full-time

Executive Secretary to CEO

Key Responsibilities<ul><li>Provide day-to-day IT support for hardware, software, networks, and user systems.</li><li>Install, configure, maintain, and troubleshoot computers, servers, printers, and network devices.</li><li>Manage user accounts, email systems, data backups, and access permissions.</li><li>Monitor system performance, security, and reliability of IT infrastructure.</li><li>Support company applications, ERP systems, and licensed software.</li><li>Maintain IT documentation, asset registers, and system procedures.</li><li>Coordinate with external vendors and service providers when required.</li><li>Ensure data security, antivirus protection, and compliance with IT policies.</li><li>Provide IT support for offices, project sites, and remote users as needed.</li></ul>Requirements<ul><li>Bachelor&rsquo;s Degree or Diploma in Information Technology, Computer Science, or a related field.</li><li>3&ndash;7 years of experience as an IT Specialist or similar role.</li><li>Strong knowledge of hardware, software, networking, and system administration.</li><li>Experience with Windows OS, Microsoft 365, email systems, and basic server management.</li><li>Knowledge of cybersecurity, data backup, and disaster recovery practices.</li><li>Good troubleshooting, communication, and problem-solving skills.</li><li>Ability to work independently and handle multiple tasks.</li></ul>Job Types: Full-time, Permanent

IT SPECIALIST

Trendfull Cafes & Restaurants

Candidates must be Female and located in Bahrain.We are seeking an elegant, customer-focused Cake Specialist to join our team at an upscale international restaurant celebrated for its exquisite cakes and premium desserts. In this role, you will promote, present, and sell our signature cakes and related products while delivering an exceptional guest experience.You will be the face of our cake boutique&mdash;engaging customers, showcasing our collections, and assisting with personalized orders and gifting. This is a sales and service-oriented role; no baking or decorating is required.This position is ideal for individuals passionate about luxury desserts, hospitality, and sales in a refined and internationally inspired setting.Key ResponsibilitiesGuest Engagement &amp; Cake Promotion<ul><li>Greet guests warmly and professionally, creating a welcoming and elegant atmosphere.</li><li>Present and describe the variety of cakes available, highlighting flavors, ingredients, and special features.</li><li>Offer recommendations based on guest preferences, occasions, or gifting needs.</li><li>Encourage pre-orders and seasonal promotions to maximize sales opportunities.</li></ul>Sales &amp; Customer Service<ul><li>Manage sales transactions accurately, including cash, card, and digital payments.</li><li>Handle customer inquiries, special requests, and order coordination with care and efficiency.</li><li>Resolve any customer concerns promptly and in line with company standards.</li><li>Support upselling through exceptional product knowledge and enthusiasm for our brand.</li></ul>Display &amp; Merchandising<ul><li>Maintain visually appealing cake displays that reflect brand aesthetics and current promotions.</li><li>Ensure cakes and related products are properly labeled, presented, and replenished as needed.</li><li>Collaborate with the visual merchandising team to enhance presentation for special occasions or holidays.</li></ul>Order &amp; Inventory Coordination<ul><li>Track available cake stock and communicate with the kitchen or production team for updates.</li><li>Manage order forms, pre-orders, and reservation logs for special events or bulk orders.</li><li>Assist with periodic stock checks to ensure accurate records and smooth supply flow.</li></ul>Team &amp; Operational Support<ul><li>Coordinate with kitchen staff and management to ensure timely cake availability for display and sales.</li><li>Oversee packaging and gift wrapping of cakes for takeaway or delivery.</li><li>Follow opening and closing procedures for the retail section, maintaining cleanliness and hygiene standards.</li></ul>Key Skills &amp; Qualities<ul><li>Hospitality-Driven: Warm, polished, and customer-oriented, with a genuine passion for guest satisfaction.</li><li>Sales-Focused: Skilled in promoting premium cakes and identifying upselling opportunities.</li><li>Product Knowledge: Interest in cakes, flavors, and presentation, with the ability to convey product stories and uniqueness.</li><li>Attention to Detail: Maintains impeccable standards for display, packaging, and service presentation.</li><li>Professional &amp; Presentable: Demonstrates elegance, confidence, and grooming suitable for a luxury setting.</li><li>Organized &amp; Efficient: Manages multiple customers, orders, and administrative tasks effectively during peak times.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you Located in Bahrain?</li></ul>

Female Retail and Cake Specialist- Local Hire Only

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