admin & accounts coordinator (arabic speaker) – immediate joining | doha, qatar

assistant banquet manager (female, arabic speaking)

admin & accounts coordinator (arabic speaker) – immediate joining | doha, qatar Jobs in Lusail

arabic & continental cook

arabic cook

arabic speaker - call center agent Jobs in Lusail

arabic speaker - call center agent

assistant banquet manager (female, arabic speaking) Jobs in Lusail

arabic speaker call center agent

BPO PLUS

<ul><li>Handle inbound and outbound calls professionally while providing accurate information and assistance to patients, customers, and stakeholders.</li></ul><ul><li>Schedule, reschedule, confirm, and cancel patient appointments in accordance with healthcare procedures and availability.</li></ul><ul><li>Respond to patient inquiries regarding services, clinic locations, operating hours, physicians, and healthcare programs.</li></ul><ul><li>Provide exceptional customer service while maintaining empathy, professionalism, and confidentiality during all interactions.</li></ul><ul><li>Accurately document patient interactions, requests, complaints, and service details within the designated healthcare systems.</li></ul><ul><li>Verify patient information and update records to ensure accuracy and completeness.</li></ul><ul><li>Follow established call handling procedures, scripts, and service protocols to maintain quality standards.</li></ul><ul><li>Address patient concerns and complaints efficiently, escalating complex issues to supervisors or relevant departments when necessary.</li></ul><ul><li>Coordinate with medical, administrative, and support departments to facilitate timely resolution of patient requests.</li></ul><ul><li>Maintain compliance with healthcare regulations, data protection requirements, and patient confidentiality standards.</li></ul><ul><li>Process referrals, service requests, and follow-up actions in accordance with organizational policies.</li></ul><ul><li>Conduct outbound calls for appointment reminders, follow-ups, patient satisfaction surveys, and healthcare campaigns.</li></ul><ul><li>Assist patients in navigating healthcare services and provide guidance on available resources and procedures.</li></ul><ul><li>Achieve individual performance targets related to call quality, productivity, attendance, and customer satisfaction.</li></ul><ul><li>Manage multiple tasks simultaneously while maintaining accuracy and efficiency in a fast-paced environment.</li></ul><ul><li>Monitor and respond to emails, chat inquiries, and other communication channels as assigned.</li></ul><ul><li>Ensure accurate and timely escalation of urgent cases, patient complaints, and service-related issues.</li></ul><ul><li>Maintain detailed knowledge of healthcare services, policies, procedures, and system updates.</li></ul><ul><li>Support patient registration processes and assist with information verification when required.</li></ul><ul><li>Participate in training programs, coaching sessions, and continuous improvement initiatives.</li></ul><ul><li>Adhere to work schedules, attendance requirements, and service level agreements (SLAs).</li></ul><ul><li>Maintain a positive and patient-focused approach when handling sensitive or challenging situations.</li></ul><ul><li>Contribute to team objectives by supporting colleagues and sharing knowledge when needed.</li></ul><ul><li>Generate and maintain accurate records and reports related to daily activities and patient interactions.</li></ul><ul><li>Promote high levels of patient satisfaction through effective communication, problem-solving, and timely service delivery.</li></ul>Pay: QAR1.00 per monthExperience:<ul><li>Healthcare - Call Center: 2 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Arabic Speaker - Call Center Agent

Al Rayah Driving School

Call Center Agent Hindi/ Urdu SpeakerJob Title: Call Center Agent &ndash; Hindi/ Urdu Speaker Job Type: Full-TimeJob SummaryWe are seeking a professional and customer-focused Hindi/ Urdu Speaker Call Center Agent to join our team. The ideal candidate will handle inbound and outbound calls, assist customers with inquiries, provide accurate information, and ensure a high level of customer satisfaction. Strong communication skills in both Hindi/ Urdu and English are essential.Key Responsibilities<ul><li>Handle inbound and outbound customer calls professionally and efficiently</li><li>Respond to customer inquiries and provide accurate information regarding products and services</li><li>Resolve customer complaints and concerns in a timely manner</li><li>Maintain accurate records of customer interactions and transactions</li><li>Follow company procedures and service standards</li><li>Escalate complex issues to the appropriate department when necessary</li><li>Meet performance targets, including response time, call quality, and customer satisfaction</li><li>Maintain confidentiality of customer information</li></ul>Requirements<ul><li>Fluent in Hindi/ Urdu and English</li><li>Previous experience in a call center or customer service role is preferred</li><li>Excellent communication and interpersonal skills</li><li>Strong problem-solving and customer-handling abilities</li><li>Basic computer knowledge and familiarity with call center systems</li><li>Ability to work under pressure and manage multiple tasks</li><li>Flexible to work shifts, weekends, or holidays if required</li></ul>Preferred Qualifications<ul><li>Experience in customer support, telesales, or contact center operations</li><li>Positive attitude and strong teamwork skills</li></ul>Benefits<ul><li>Accommodation, Transportation</li><li>Competitive salary</li><li>Training and career growth opportunities</li><li>Supportive work environment</li></ul>Job Type: Full-timePay: Up to QAR2,000.00 per monthApplication Question(s):<ul><li>Are you fluent in speaking T agalog and able to communicate professionally with customers?</li></ul>Work Location: In person

Call Centre Agent

Vistas Global

ABOUT THE ROLEWe are looking for a friendly, professional Customer Service Agent to man our customer service stations across the Precinct. Handle guest enquiries, manage sales, and ensure all public areas remain clean and welcoming.KEY RESPONSIBILITIESCustomer Service &amp; Desk Operations<ul><li>Customer service stations and implement service strategies on each shift</li><li>Ensure correct setup of Concierge Desk, Telephone System, Music System, and POS Machines; report issues to Call Center</li><li>Respond to all incoming calls and desk enquiries promptly and professionally</li><li>Provide accurate information about events, activities, prices, and tickets</li><li>Lead tour groups around the Park when required</li><li>Meet and greet local and international visitors</li></ul>Financial &amp; Sales Duties<ul><li>Collect fees and assist with ticket sales</li><li>Manage Daily Petty Cash Float for Gift Vouchers, Business Services, and Water Shuttle Services</li><li>Maintain logs for credit card and cash sales; distribute to Call Center Supervisor</li><li>Ensure timely handover of sales receivables and daily banking of sales</li><li>Upload daily credit/debit card sales via POS and produce batch reports</li></ul>Inspections &amp; Reporting<ul><li>Conduct daily walkthroughs of Park public toilets and facilities; report cleanliness issues</li><li>Maintain daily log of calls and tickets logged with Call Center</li><li>Complete Daily Customer Service Report and submit to Supervisor</li><li>Issue monthly reports: Maintenance Log, Ticket Sales, Lost &amp; Found</li></ul>Administration &amp; Coordination<ul><li>Update key log book for Contractors/Operations Department</li><li>Coordinate taxi, limousine, valet, and premium parking requests</li><li>Promote TPQ loyalty programs and handle related issues</li><li>Return all out-of-hours enquiries received via Call Center</li></ul>Team &amp; Culture<ul><li>Maintain neat, professional appearance (5-star uniform standard)</li><li>Attend weekly Customer Service meetings</li><li>Handle customer complaints effectively, even with disgruntled guests</li><li>Assist other departments (Community Services, etc.) as required by management</li></ul>REQUIREMENTS<ul><li>Bachelor's degree</li><li>3&ndash;5 years of customer service experience (hospitality/parks preferred)</li><li>Cash handling &amp; POS skills</li><li>Shift flexibility (weekends/holidays)</li><li>Expertise in Excel,Word and Outlook.</li></ul>Pay: QAR4,000.00 per monthApplication Question(s):<ul><li>Do you agree with the salary bracket provided (QAR 4,000) ?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Customer Service Officer

<ul><li>Monitor and evaluate recorded and live customer interactions to ensure compliance with healthcare quality standards and organizational policies.</li><li>Assess call quality, accuracy of information provided, professionalism, communication skills, and adherence to established procedures.</li><li>Conduct regular quality audits of calls, emails, chats, and patient service interactions.</li><li>Identify service gaps, process deviations, and areas requiring improvement through detailed quality assessments.</li><li>Prepare quality evaluation reports and provide actionable feedback to call center agents and supervisors.</li><li>Ensure compliance with healthcare regulations, patient confidentiality requirements, and data privacy standards.</li><li>Analyze quality trends and performance metrics to identify recurring issues and recommend corrective actions.</li><li>Support the development and implementation of quality assurance processes, standards, and monitoring tools.</li><li>Collaborate with supervisors and trainers to address performance deficiencies and improve service quality.</li><li>Participate in calibration sessions to maintain consistency and accuracy in quality evaluations.</li><li>Track agent performance against quality benchmarks and key performance indicators (KPIs).</li><li>Conduct root cause analysis of patient complaints, service failures, and quality concerns.</li><li>Recommend process improvements to enhance patient experience, operational efficiency, and service delivery.</li><li>Maintain accurate records of quality assessments, findings, and improvement initiatives.</li><li>Provide coaching support and guidance to agents on communication skills, compliance requirements, and customer service best practices.</li><li>Monitor adherence to call scripts, workflows, appointment scheduling procedures, and healthcare service protocols.</li><li>Assist in developing quality scorecards, evaluation criteria, and performance monitoring frameworks.</li><li>Generate periodic quality reports for management highlighting trends, risks, and improvement opportunities.</li><li>Support internal audits, accreditation requirements, and quality compliance initiatives.</li><li>Ensure timely escalation of critical issues, compliance breaches, and patient safety concerns to relevant stakeholders.</li><li>Participate in training sessions and quality improvement projects to enhance overall call center performance.</li><li>Review customer feedback, satisfaction surveys, and complaint records to identify service improvement opportunities.</li><li>Work closely with operations teams to implement corrective and preventive actions based on quality findings.</li><li>Monitor consistency in patient communication to ensure a professional, empathetic, and patient-centered approach.</li><li>Contribute to continuous improvement initiatives aimed at increasing service quality, patient satisfaction, and operational excellence.</li></ul>Pay: QAR1.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Call Quality Assurance : 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Call Quality Agent - Healthcare Sector

MOSANADA FMS

Document Controller (Arabic Speaker)Location: QatarWe are seeking a highly organized and detail-oriented Document Controller (Arabic Speaker) to join our team. The ideal candidate will have a minimum of 5 years of experience in document control, preferably within the Construction or Facilities Management (FM) industry.Key Responsibilities:<ul><li>Manage and maintain document control systems, ensuring accuracy, quality, and integrity of all project and operational documents.</li><li>Control the receipt, distribution, filing, tracking, and archiving of documents and records.</li><li>Ensure all documents are properly classified, updated, and accessible to relevant stakeholders.</li><li>Monitor document revisions and maintain version control.</li><li>Coordinate with project teams, clients, consultants, and subcontractors regarding document submissions and approvals.</li><li>Prepare document status reports and maintain document registers.</li><li>Ensure compliance with company procedures and document control standards.</li></ul>Requirements:<ul><li>Arabic speaker (reading, writing, and speaking).</li><li>Minimum 5 years of experience as a Document Controller.</li><li>Experience in the Construction or Facilities Management (FM) industry is highly preferred.</li><li>Hands-on experience managing document control systems and electronic document management platforms.</li><li>Strong knowledge of document control processes, procedures, and best practices.</li><li>Proficiency in Microsoft Office applications.</li><li>Excellent organizational and communication skills.</li><li>Ability to work independently and manage multiple priorities.</li></ul>Pay: From QAR1.00 per monthApplication Question(s):<ul><li>Do you have a valid QID?</li><li>How many years of experience in total?</li><li>Do you have experience in Facilities Management or Construction company?</li><li>Can you join immediately?</li><li>What is your current salary? (pay slip will be requested)</li><li>What is your expected salary?</li><li>What is your nationality?</li></ul>Work Location: In person

Document Controller (Facilities Management) - Arabic

Nazaka

We are looking for an experienced Arabic-speaking Senior Event Planner to join our team in Qatar.Responsibilities:<ul><li>Managing client inquiries and communication</li><li>Preparing quotations, invoices, and mood boards</li><li>Planning and coordinating weddings, birthdays, engagements, and private events</li><li>Managing suppliers, florists, and event logistics</li><li>Supervising event setup and execution</li><li>Coordinating with staff and vendors</li><li>Assisting with social media and marketing activities</li></ul>Requirements:<ul><li>Arabic speaker (required)</li><li>Previous experience in weddings and events</li><li>Knowledge of suppliers, florists, and event vendors in Qatar</li><li>Experience preparing mood boards and event proposals</li><li>Strong communication and organizational skills</li><li>Ability to work independently and manage multiple projects</li></ul>Work Location: In person

Event Planner

Job Title: Helpdesk Operator (Facilities Management) &ndash; Arabic SpeakerLocation: QatarWe are currently seeking a proactive and detail-oriented Helpdesk Operator to join our Facilities Management team. The ideal candidate will be responsible for handling incoming service requests, coordinating maintenance activities, and ensuring timely resolution of facilities-related issues.Key Responsibilities:<ul><li>Receive, log, and track maintenance requests via phone, email, and CMMS system</li><li>Coordinate with technicians and supervisors to ensure timely job completion</li><li>Prioritize and escalate urgent maintenance issues as required</li><li>Communicate effectively with clients and internal teams in Arabic and English</li><li>Maintain accurate records of all service requests and updates</li><li>Ensure high levels of customer service and responsiveness</li></ul>Requirements:<ul><li>Fluent in Arabic and English (mandatory)</li><li>Bachelor&rsquo;s degree in a related field</li><li>Previous experience in Facilities Management or Helpdesk role preferred</li><li>Strong communication and coordination skills</li><li>Basic knowledge of MS Office and helpdesk systems</li><li>Ability to multitask and work under pressure</li></ul>Pay: From QAR1.00 per monthApplication Question(s):<ul><li>What is your nationality?</li><li>When will you be available to join?</li><li>What is your current salary? (A copy of your payslip will be required if you are shortlisted.)</li><li>What is your expected salary?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Helpdesk Operator (Facilities Management) - Arabic

Explore 173+ Arabic speaker call center agent in Lusail this June. Find roles across top companies and apply now to boost your career.