executive assistant

front desk receptionist

administrative assistant

office administrator

admin assistant

assistant front office manager

Tasleeh Facility Management

<p><b>Assistant Front Office Manager (Male &ndash; Arabic Speaker)</b></p><p>We are seeking a highly motivated and experienced Assistant Front Office Manager to join our hotel team.</p><p><b>Requirements:</b></p><ul><li>Male candidate</li><li>Arabic Speaker (Fluent) , English ( Fluent )</li><li>3&ndash;5 years of experience in hotels (Front Office Department)</li><li>Strong leadership and guest service skills</li></ul><p><b>Salary:</b><br/>AED 3,000 &ndash; 4,000 per month (based on experience)</p><p><b>Job Responsibilities:</b></p><ul><li>Assist in managing daily Front Office operations</li><li>Supervise reception team and ensure smooth shift operations</li><li>Handle guest complaints and ensure high guest satisfaction</li><li>Oversee reservations and room allocations</li><li>Monitor online bookings and OTA platforms</li><li>Ensure proper check-in / check-out procedures</li><li>Coordinate with Housekeeping and other departments</li><li>Prepare daily reports and occupancy updates</li><li>Maintain hotel standards and service quality</li></ul><p><b>Systems &amp; Platforms Required:</b></p><ul><li>Booking.com Extranet</li><li>Expedia Partner Central</li><li>Agoda YCS</li><li>Opera PMS System</li><li>Reservation Management</li></ul><p>Job Type: Full-time</p><p>Pay: AED3,000.00 - AED4,000.00 per month</p>

Assistant Front Office Manager Arabic Speaker

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>26026030<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>Le Royal Meridien Beach Resort &amp; Spa, Al Mamsha Street, Dubai, United Arab Emirates, United Arab Emirates<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<br>
<p></p><div><div><p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p><p><br>
</p><p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: At least 1 year of supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose,<b> belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Assistant Front Office Manager

Accor

<div><b>Company Description</b><p><br>
&quot;Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;</p><b><br>
Job Description</b><p><br>
We are seeking an exceptional Night Manager to join our prestigious hotel in Dubai, United Arab Emirates. As a key member of our management team, you will play a crucial role in ensuring outstanding guest experiences and maintaining the highest standards of service excellence.</p><ul><li>
Assist the Room Divisions Manager and Assistant Front Office Manager in overseeing daily front desk operations and guest services</li><li>
Coordinate front desk activities to ensure exceptional customer service and smooth check-in/check-out processes</li><li>
Collaborate with the Room Divisions Manager and Assistant Front Office Manager in recruiting, training, and evaluating front desk team members</li><li>
Foster a positive team dynamic that empowers staff to consistently deliver superior guest service</li><li>
Provide ongoing coaching and support to maintain high operational standards</li><li>
Supervise reservation management, ensuring all special requests are accommodated</li><li>
Monitor guest satisfaction throughout their stay and proactively address any concerns</li><li>
Implement and promote the hotel's loyalty program</li><li>
Work closely with other departments such as Housekeeping, Food &amp; Beverage, and Security to ensure a seamless guest experience</li><li>
Assist in managing budgets and financial targets for the Front Office department</li><li>
Stay updated on local events and attractions to provide knowledgeable recommendations to guests</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Bachelor's degree in Hospitality Management, Hotel Administration, or a related field</li><li>
Minimum of 3-5 years of experience in front office operations, with at least 2 years in a supervisory role in hospitality</li><li>
Exceptional communication and interpersonal skills, with a strong focus on customer service</li><li>
Demonstrated ability to lead, motivate, and develop a team</li><li>
Excellent problem-solving skills and ability to make quick decisions in high-pressure situations</li><li>
Strong attention to detail and superior organizational abilities</li><li>
Proficiency in hotel management software and property management systems</li><li>
In-depth knowledge of hospitality industry standards and best practices</li><li>
Familiarity with local culture, customs, and attractions in Dubai and the UAE</li><li>
Flexibility to work varying shifts, including weekends and holidays</li></ul><br>
<b>
Additional Information</b><p><br>
A wonderful property just 5 minutes away from Dubai Airport &amp; 250 meter from GGICO metro station.</p></div>

Night Manager

Andaz

<div>
 <strong>
  Organization- Andaz Dubai The Palm
  <br/>
  <br/>
 </strong>
 <strong>
  Summary
  <br/>
  <br/>
 </strong>
 As an Assistant Manager Front Office, you are responsible for the efficient running of the department in accordance with Hyatt corporate strategies and brand standards, whilst meeting colleague, guest, and owner expectations. You are expected to effectively manage the day-to-day operation and lead the team resourcefully to achieve departmental goals.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Minimum 2 years work experience as Assistant Manager or Team Leader in Front Office/Guest Relations in a hotel. Ability to handle stressful situations in a calm, professional manner and exhibit good judgment. Must be highly organized, results oriented with the ability to be flexible and work well under pressure in a fast-paced changing environment. Strong interpersonal skills: ability to get along with diverse personalities, tactful and flexible.
</div>


Assistant Manager-Front Office (Duty Manager)

<div></div><div><div><h3 class="jobSectionHeader"><b>Job Summary</b></h3>
<p>
Are you a versatile person who can cope with the challenging Front Office &amp; Lobby operations while maintaining high standards? Are you confident, creative, and comfortable communicating at all levels and enjoy a fast-paced working environment? The Team Leader, Front Office will report to the Assistant Manager and will help to maintain and action the day-to-day front office &amp; lobby activities, communicate with Housekeeping and Call Center to ensure seamless guests&rsquo; service is provided. The Team Leader, Front Office will conduct duties in the assigned place of work and will provide courteous, professional, efficient, and flexible service.</p>
<h3 class="jobSectionHeader"><b>
About You</b></h3>
<p>
If you have a bachelor&rsquo;s degree in Hospitality Management in a related field or either and a housekeeping experience, a minimum of 2 years in a similar position within the luxury property, as well as the ability to contribute and successfully deliver against a business strategy, we invite you to apply for this unique opportunity.</p></div></div>
<br><div></div><ul><li><b>Company: </b>Accor Hotels</li> <div></div><li><b>Employment Type: </b>Full Time</li> <div></div><li><b>Education Level: </b>Bachelor</li> <div></div><li><b>Experience: </b>2 Years </li><div></div><li><b>Gender: </b>Mixed</li> <div></div><li><b>Job Type: </b>Hospitality, Hotel</li></ul>

Team Leader, Front Office

One&Only One Za’abeel

<div></div><div><div>Assistant Manager, Front Office, One and Only One Za'abeel<br>
(19321)</div><br>
<div></div>
<div>At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests&rsquo; stay to bring their dreams and desires to life. With an atmosphere that&rsquo;s chic but wonderfully unstuffy&trade;, and a team who are meticulous but warm, we seek to exceed our guests&rsquo; expectations at every possible turn.</div><br>
<div><br>
Behold the dawn of a new, all-encompassing resort experience in Dubai &ndash; One&amp;Only One Za&rsquo;abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest&rsquo;s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it&rsquo;s our passion.</div><br>
<div></div>
<div><b>
About The Role</b></div>
<div>
The Assistant Manager, Front Office at One &amp; Only One Za&rsquo;abeel will be responsible for creating joy for guests through anticipation, creativity, precision, empathy, and warmth, tailoring every aspect of their stay to exceed their expectations. They will assist Front of House Manager in the operations and supervision of all front office departments, including guest services, concierge. They must lead by serving from the heart, caring for guests and colleagues, maintaining a high standard of service, and providing ongoing training and motivation to the team.</div>
<div><b>
Key Duties and Responsibilities</b></div>
<div><b>
Operational</b></div>
<ul>
<li>Supervise and manage front office operations, guest services, concierge.</li>
</ul><ul><li>Monitor all financial transactions, including cash, credit card payments, and other forms of payment.</li>
</ul><ul><li>Monitor the accuracy of guest folios, billing statements, and invoices, correcting any discrepancies as necessary.</li>
</ul><ul><li>Ensure an efficient response in the event of overbooking scenario.</li>
</ul><ul><li>Ensure that all daily arrival V.I.P. rooms, special request rooms, and long-stay guest rooms are pre-blocked-in advance, that Housekeeping is notified and that each room is prepared with the appropriate welcome amenities.</li>
</ul><ul><li>Actively manage and record guest preferences and communicate with relative departments making sure they are followed up on and inserted in the appropriate systems (ALICE, SAGA, Opera etc.)</li>
</ul><ul><li>From the moment of pre-arrival, to establish strong connections and communication channels with each guest to set the tone for a seamless stay.</li>
</ul><ul><li>Follow up on all guest dissatisfaction from the previous day, make sure all the issues are resolved in an efficient way and the guest is satisfied with the solution offered.</li>
</ul><ul><li>Maintain effective communication channels between each guest and relative departments to ensure guests are well informed and attended. Communication channels include personal and digital tools such as company smartphones (e.g. GMH and WhatsApp Business).</li>
<li>In the event of any guest incidents / inconveniences, attempt to solve each issue and escalate to management when necessary. All guest issues, incidents, and feedback is logged on ALICE within the same day of occurrence.</li>
</ul>
<div><b>Quality</b></div>
<ul>
<li>Promote awareness of the quality and brand standards across the property.</li>
</ul><ul><li>Ensure compliance with the LQA/Forbes Standards.</li>
</ul><ul><li>Ensure that team members deliver the brand promise &ldquo;We create Joy&rdquo;.</li>
</ul><ul><li>Assist in implementation of the Brand Markers, Operational guidelines that define the hotel&rsquo;s image and reputation.</li>
</ul><ul><li>Analyse guest feedback through internal comment, online platforms, ReviewPro tool to improve guest satisfaction.</li>
</ul><ul><li>Ensure full knowledge of guest information regarding the property, the location, local culture, arts, nature, people, what is happening in the area etc.</li>
</ul>
<div><b>Financial</b></div>
<ul>
<li>Manage costs based on key performance indicators while maintaining the brand promise to Guests, ensuring the Front Office operates with the most efficient cost structure possible.</li>
</ul><ul><li>Maximize rooms sales and revenues through upselling and inventory management initiatives.</li>
</ul><ul><li>Minimize the risks of potential financial transaction issues, to control cashiering policies and procedures while providing ongoing coaching and training.</li>
</ul><ul><li>Ensure that all internal and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.</li>
</ul>
<div><b>People Management</b></div>
<ul>
<li>Assist in the recruitment and selection of the front office employees.</li>
</ul><ul><li>Oversee the punctuality and &ldquo;Dress to Impress&rdquo; attitude of the Front Office department employees, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the departmental standards.</li>
</ul><ul><li>Monitor and test knowledge to identify training needs and organize training sessions.</li>
</ul><ul><li>Manage the team to attract, retain and motivate, develop, empower, coach and council, conduct performance and salary reviews, resolve problems, and provide open communication discipline.</li>
</ul><ul><li>Lead by example, inspire team to create amazing experiences and everlasting memories for the guests.</li>
</ul><ul><li>Give feedback on the results of the Employee engagement survey and ensure that the relevant changes are implemented.</li>
<li>Develop an effective and supportive team environment by listening to and acting on behalf of our guests &amp; colleagues.</li></ul><br>
<div></div>
<div><b>
About You</b></div>
<ul>
<li>Bachelor's degree in hospitality management, business administration, or a related field.</li>
</ul><ul><li>At least 2 years of experience in a front office or guest services management role, in a luxury hotel.</li>
</ul><ul><li>Strong leadership and organizational skills, with the ability to effectively manage a team and prioritize tasks.</li>
</ul><ul><li>Excellent communication and interpersonal skills, with the ability to interact with Guests and staff at all levels.</li>
</ul><ul><li>Proficiency in Opera PMS, ALICE, SAGA would be a plus.</li>
</ul><ul><li>Proficiency in English (oral and written),</li>
</ul><ul><li>Additional language would be a plus.</li>
</ul><ul><li>Knowledge of relevant regulations and laws related to hotel operations.</li>
</ul><ul><li>Ability to work flexible hours, including weekends and holidays.</li></ul><br>
<div></div>
<div>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Assistant Manager, Front Office, One and Only One Za'abeel

One&Only Resorts

<div>
 ( 19321 )
 <br/>
 <br/>
 At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests&rsquo; stay to bring their dreams and desires to life. With an atmosphere that&rsquo;s chic but wonderfully unstuffy&trade;, and a team who are meticulous but warm, we seek to exceed our guests&rsquo; expectations at every possible turn.
 <br/>
 <br/>
 Behold the dawn of a new, all-encompassing resort experience in Dubai &ndash; One&amp;Only One Za&rsquo;abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest&rsquo;s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it&rsquo;s our passion.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 The Assistant Manager, Front Office at One &amp; Only One Za&rsquo;abeel will be responsible for creating joy for guests through anticipation, creativity, precision, empathy, and warmth, tailoring every aspect of their stay to exceed their expectations. They will assist Front of House Manager in the operations and supervision of all front office departments, including guest services, concierge. They must lead by serving from the heart, caring for guests and colleagues, maintaining a high standard of service, and providing ongoing training and motivation to the team.
 <br/>
 <br/>
 <strong>
  Key Duties And Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Operational
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Supervise and manage front office operations, guest services, concierge.
  </li>
  <li>
   Monitor all financial transactions, including cash, credit card payments, and other forms of payment.
  </li>
  <li>
   Monitor the accuracy of guest folios, billing statements, and invoices, correcting any discrepancies as necessary.
  </li>
  <li>
   Ensure an efficient response in the event of overbooking scenario.
  </li>
  <li>
   Ensure that all daily arrival V.I.P. rooms, special request rooms, and long-stay guest rooms are pre-blocked-in advance, that Housekeeping is notified and that each room is prepared with the appropriate welcome amenities.
  </li>
  <li>
   Actively manage and record guest preferences and communicate with relative departments making sure they are followed up on and inserted in the appropriate systems (ALICE, SAGA, Opera etc.)
  </li>
  <li>
   From the moment of pre-arrival, to establish strong connections and communication channels with each guest to set the tone for a seamless stay.
  </li>
  <li>
   Follow up on all guest dissatisfaction from the previous day, make sure all the issues are resolved in an efficient way and the guest is satisfied with the solution offered.
  </li>
  <li>
   Maintain effective communication channels between each guest and relative departments to ensure guests are well informed and attended. Communication channels include personal and digital tools such as company smartphones (e.g. GMH and WhatsApp Business).
  </li>
  <li>
   In the event of any guest incidents / inconveniences, attempt to solve each issue and escalate to management when necessary. All guest issues, incidents, and feedback is logged on ALICE within the same day of occurrence.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Quality
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Promote awareness of the quality and brand standards across the property.
  </li>
  <li>
   Ensure compliance with the LQA/Forbes Standards.
  </li>
  <li>
   Ensure that team members deliver the brand promise &ldquo;We create Joy&rdquo;.
  </li>
  <li>
   Assist in implementation of the Brand Markers, Operational guidelines that define the hotel&rsquo;s image and reputation.
  </li>
  <li>
   Analyse guest feedback through internal comment, online platforms, ReviewPro tool to improve guest satisfaction.
  </li>
  <li>
   Ensure full knowledge of guest information regarding the property, the location, local culture, arts, nature, people, what is happening in the area etc.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Financial
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage costs based on key performance indicators while maintaining the brand promise to Guests, ensuring the Front Office operates with the most efficient cost structure possible.
  </li>
  <li>
   Maximize rooms sales and revenues through upselling and inventory management initiatives.
  </li>
  <li>
   Minimize the risks of potential financial transaction issues, to control cashiering policies and procedures while providing ongoing coaching and training.
  </li>
  <li>
   Ensure that all internal and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  People Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assist in the recruitment and selection of the front office employees.
  </li>
  <li>
   Oversee the punctuality and &ldquo;Dress to Impress&rdquo; attitude of the Front Office department employees, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the departmental standards.
  </li>
  <li>
   Monitor and test knowledge to identify training needs and organize training sessions.
  </li>
  <li>
   Manage the team to attract, retain and motivate, develop, empower, coach and council, conduct performance and salary reviews, resolve problems, and provide open communication discipline.
  </li>
  <li>
   Lead by example, inspire team to create amazing experiences and everlasting memories for the guests.
  </li>
  <li>
   Give feedback on the results of the Employee engagement survey and ensure that the relevant changes are implemented.
  </li>
  <li>
   Develop an effective and supportive team environment by listening to and acting on behalf of our guests &amp; colleagues.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in hospitality management, business administration, or a related field.
  </li>
  <li>
   At least 2 years of experience in a front office or guest services management role, in a luxury hotel.
  </li>
  <li>
   Strong leadership and organizational skills, with the ability to effectively manage a team and prioritize tasks.
  </li>
  <li>
   Excellent communication and interpersonal skills, with the ability to interact with Guests and staff at all levels.
  </li>
  <li>
   Proficiency in Opera PMS, ALICE, SAGA would be a plus.
  </li>
  <li>
   Proficiency in English (oral and written),
  </li>
  <li>
   Additional language would be a plus.
  </li>
  <li>
   Knowledge of relevant regulations and laws related to hotel operations.
  </li>
  <li>
   Ability to work flexible hours, including weekends and holidays.
   <br/>
   <br/>
  </li>
 </ul>
 Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
</div>


Explore 2189+ Assistant front office manager in Dubai this March. Find roles across top companies and apply now to boost your career.

2189 assistant front office manager jobs In Dubai

Assistant Front Office Manager Arabic Speaker

Assistant Front Office Manager

Night Manager

Assistant Manager-Front Office (Duty Manager)

Team Leader, Front Office

Assistant Manager, Front Office, One and Only One Za'abeel

Assistant Manager, Front Office, One and Only One Za'abeel