hr manager

operations manager

relationship manager

receptionist

executive assistant

assistant guest relations manager

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25144585<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates, 121000<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p>
<p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p>
<p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p>
<p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p></div><p></p><p>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br>
</p><div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Assistant Guest Relations Manager

Confidential

<div>
 <p>
  We are looking for a dynamic and service-driven Assistant Front Office Manager to join our Front Office team. This role plays a vital part in ensuring our guests experience seamless arrivals, personalized stays, and memorable departures, all in line with luxury hospitality standards.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  &bull; Oversee daily operations of the Front Office, including Reception, Guest Relations, Concierge, and Bell Desk.
 </p>
 <p>
  &bull; Ensure smooth check-in/check-out, accurate room allocations, and personalized handling of VIP guests and special requests.
 </p>
 <p>
  &bull; Respond promptly to guest concerns, turning challenges into positive experiences.
 </p>
 <p>
  &bull; Supervise, train, and develop the Front Office team, fostering a culture of excellence and teamwork.
 </p>
 <p>
  &bull; Monitor service standards (Forbes/LQA) to ensure consistency in delivering luxury guest experiences.
 </p>
 <p>
  &bull; Support the Front Office Manager in managing departmental budgets, schedules, and payroll.
 </p>
 <p>
  &bull; Drive upselling initiatives and maximize revenue opportunities at the desk.
 </p>
 <p>
  &bull; Ensure compliance with hotel policies, safety, and security procedures.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <p>
  &bull; 3&ndash;5 years of Front Office experience in luxury five-star hotels, with proven supervisory or assistant management background.
 </p>
 <p>
  &bull; Strong leadership, communication, and interpersonal skills with a guest-first mindset.
 </p>
 <p>
  &bull; Proficiency in Opera PMS and MS Office; multilingual abilities are a plus.
 </p>
 <p>
  &bull; Ability to remain calm and solution-oriented under pressure.
 </p>
 <p>
  &bull; Flexibility to work shifts, weekends, and public holidays.
 </p>
 <p>
  &bull; Fluency in English, both written and spoken. Additional languages are a plus.
 </p>
 <p>
  <br/>
 </p>
 <p>
  If you are a hospitality professional with a passion for luxury service, team leadership, and creating unforgettable guest experiences, we invite you to apply.
 </p>
</div>


Assistant Front Office Manager

One & Only Resorts

<div></div><div><div>Assistant Manager, Spa<br>
(16913)</div><br>
<div></div>
<div>
At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests&rsquo; stay to bring their dreams and desires to life. With an atmosphere that&rsquo;s chic but wonderfully unstuffy&trade;, and a team who are meticulous but warm, we seek to exceed our guests&rsquo; expectations at every possible turn.</div><div><br>
Glistening on a private apex of Palm Island, One&amp;Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest&rsquo;s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it&rsquo;s our passion.</div><div></div><div><br>
With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for an <b>A</b><b>ssistant Manager, Spa </b>to join the One&amp;Only team at <b>One&amp;Only The Palm Resort in Dubai.</b></div><br>
<div></div>
<p>
With the global growth of our brands, you will be an integral part of the Resort&rsquo;s success, and your will be responsible for all aspects of the Spa Operation, supporting the Director of Wellness in driving key elements such as marketing and promotions, operating criteria, programming, budgeting, VIP guest visits, staff relations and training. Assistant Spa Manager will play a key role in the Spa&rsquo;s vision of success and guest expectation.</p>
<div><b>
Key Duties and Responsibilities:</b></div><br>
<div></div>
<div>
Spa &amp; Retail Sales/ Stock
</div><ul><li>Promote and sell the services of the Spa and maximise the potential of all sales.
</li><li>Regularly monitor the retail sales and retail % of each staff member, providing motivation and training.</li>
<li>Responsible for maintaining an effective stock control system including stock rotation, inventory and placing orders to par level, reporting cost to Director of Wellness. Ensure a par stock appropriate to the business demands.</li>
<li>Monitor the cost of product and correct usage of therapists.</li>
<li>Ensure monthly stock rotation within every treatment room.</li></ul><br>
<div></div>
<div>
Finance &amp; Commercial</div>
<ul>
<li>Ensure that treatment scheduling meets the demands of the guest whilst maximising revenue and trends are monitored and addressed.
</li><li>Plan an annual calendar of events and promotions and to review success with Director of Wellness</li>
<li>Ensure the program of activities and events within the Spa are advertised, supported and meets the guests expectations and to ensure that all spa staff understand the content of the program.6</li>
<li>Prepare reports on key operating performance statistics in line with agreed procedures and implement action as discussed with the Director of Wellness and ESPA.</li>
<li>Review, monitor and report treatment spend analysis in line with agreed parameters.</li></ul><br>
<div></div>
<div>
Duty Management/ Operations
</div><ul><li>Ensure that all agreed operational standards are maintained within the Spa and that any defects are addressed quickly and efficiently.</li>
<li>Take full management responsibility within the Spa in the absence of the Director of Wellness, acting as Duty Manager and Spa Representative as required.</li>
<li>Responsible for Opening/Closing Procedures when on duty.</li>
<li>Set an example at all times in standards of professionalism, attitude and appearance as required from the staff.</li>
<li>Provide operational support to all spa departments when required.</li>
<li>To ensure that all treatments carried out in the spa are in line with agreed ESPA procedures.</li></ul><br>
<div></div>
<div>
Personnel Management &amp; Training
</div><ul><li>Manage all spa department rotas in line with the operational demands of the Spa and to review these regularly in line with special events, programmes, visits etc. Oversee attendance sheets, sick leave and holiday arrangements.</li>
<li>Provide the update to manuals, workbooks, to ensure that all operational procedures are carried out in the prescribed manner.</li>
<li>Provide leadership, direction and support to the employees at the Spa to develop a highly motivated team, who can deliver high standards of service in all areas.</li>
<li>Develop an annual training plan with spa supervisors and ensure that all employees are trained and developed to meet the needs of the business.</li></ul><br>
<div></div>
<div>
Guest &amp; Hotel Relations
</div><ul><li>Initially deal with all guest enquiries, feedback, complaints and issues and to ensure that necessary follow up/action to carried out</li>
<li>Oversee Press visits, PR and VIP visits.</li>
<li>Create and maintain relations with spa guests through having an active presence in key guest areas.</li>
<li>Create strong relationships with key departments such as Front Office, Housekeeping and Maintenance.</li></ul><br>
<div></div>
<div>
Health, Safety &amp; Hygiene
</div><ul><li>Ensure that all Hotel and ESPA Health and Safety guidelines are adhered to and that all new staff receive instruction in these as part of their Spa Induction programme</li>
</ul><ul><li>Ensure that the Spa&rsquo;s cleanliness and image are in line with agreed standards and are reviewed with key staff regularly</li></ul><br>
<div></div>
<div>
Skills, Experience &amp; Educational Requirements
</div><ul><li>Previous experience as Assistant Spa Manager for 1 year.</li>
<li>Diploma in Spa Management will be valued.</li>
<li>Skills in sales, marketing and guest relations.</li>
<li>Strong customer service in luxury spa/hospitality industry.</li>
<li>Skills in managing and processing software such as: Spa Soft and Opera are required.</li>
<li>Detail-oriented and have the skills to manage in accordance to Standard Operating Procedures relating to service,training, inventory and payroll.
</li></ul><ul><li>Experience in handling crucial situations with guests and colleagues effectively.
</li><li>Managing colleague performance issues quickly and effectively.</li>
<li>Strong ability to coach and motivate colleague to achieve sales and service goals, build clientele, monitor productivity goals and evaluate results.
</li><li>To present a professional and polished appearance.
</li><li>Flexible schedule, available to work evenings, weekends and holidays.</li>
<li>To remain in contact with updates and developments in the Spa Industry.</li></ul><br>
<div></div>
<div>
At One&amp;Only creating <b>JOY</b> is at the forefront of everything we do. If you are the one to make every detail count &amp; are bold to go beyond the obvious in every task assigned with positive energy &amp; have the passion to make it happen, then we are looking for you.</div><br>
<div></div>
<p>
Please apply directly through this website and submit your most recent CV which includes a recent ID picture of you. <b>Applications that do not meet the requirements will not be considered.</b></p>
<p>
We <b>Thank You</b> for your interest at Kerzner &ndash; The One&amp;Only Resorts. <b>Please note that only shortlisted candidates will be contacted.</b></p><br>
<div></div>
<div>
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Assistant Manager, Spa

Story92 House of Beauty

<p><b>Spa Manager / Director</b></p><p>We are currently seeking a highly motivated and experienced <b>British Female</b> <b>Spa Manager or Director</b> to lead our luxury spa operations in Dubai. The ideal candidate must possess strong leadership skills, a passion for wellness, and a deep understanding of luxury guest service standards.</p><p><b>Key Responsibilities:</b></p><ul><li>Oversee daily spa operations, ensuring a seamless and luxurious guest experience.</li><li>Implement and maintain Standard Operating Procedures across all departments (service, training, inventory, payroll).</li><li>Drive spa revenue through innovative <b>sales and marketing strategies</b>, guest retention, and upselling.</li><li>Maintain and process bookings through various spa management software.</li><li>Lead by example in handling guest relations, ensuring any complaints or concerns are resolved promptly and professionally.</li><li>Manage and coach staff, addressing performance issues efficiently and motivating team members to achieve service and sales goals.</li><li>Monitor and evaluate team productivity and guest satisfaction metrics.</li><li>Stay updated with the latest trends, techniques, and developments within the spa and wellness industry.</li><li>Ensure all staff adhere to brand standards, dress code, and grooming requirements.</li><li>Prepare and manage budgets, cost controls, and inventory systems.</li></ul><p><b>Requirements:</b></p><ul><li><b>Minimum 3 years of experience</b> as a Spa Manager or Director in Dubai.</li><li><b>Diploma in Spa Management</b> (minimum qualification).</li><li>Strong experience in <b>luxury spa or hospitality environments</b>.</li><li>Proficient in <b>sales, marketing</b>, and <b>guest relations</b>.</li><li>Skilled in handling <b>various spa software platforms</b>.</li><li>Proven ability to <b>manage teams</b>, deliver training, and oversee operations.</li><li>Ability to remain <b>calm under pressure</b> and resolve critical guest or team issues.</li><li>Professional appearance and demeanor.</li><li><b>Flexible availability</b>, including evenings, weekends, and holidays.</li><li>Strong passion for wellness and commitment to staying ahead of industry developments.</li></ul><p>If you are passionate about wellness, hospitality, and operational excellence&mdash;and have a proven background in managing luxury spa experiences in Dubai&mdash;we&rsquo;d love to hear from you.</p><p><i>Apply now with your updated CV and a cover letter outlining your relevant experience.</i></p><p>Job Type: Full-time</p>

Experienced Spa Director/ Manager - Female

<div><b>Additional Information</b><br>
<b>Job Number</b>25148569<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>Marriott Hotel Al Jaddaf Dubai, Oud Metha Road, Dubai, United Arab Emirates, United Arab Emirates, 122273<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p>
<p>The Assistant Manager &ndash; Events Planning is responsible for managing the full lifecycle of events, from post-contract handover to on-site execution and post-event follow-up. The role bridges sales, operations, and client relations by ensuring that all contracted events (trainings, conferences, groups, social events, gala dinners, and more) are delivered seamlessly.This position requires a dynamic professional who is equally comfortable on the operations floor, in front of a computer, and on the phone, ensuring every detail is captured, communicated, and executed. The Assistant Manager &ndash; Events Planning acts as the main point of contact for clients after the Events Booking Centre (EBC) handover, coordinating rooming lists, event orders, schedules, and special requirements while maintaining strong communication with internal departments. Delivering flawless events that maximize guest satisfaction, revenue, and brand reputation is at the core of this role.</p>
<p>Policies and Procedures</p>
<ul><li>Maintain confidentiality and safeguard guest privacy and company assets.</li>
<li>Ensure adherence to LSOPs related to contracts, payments, guarantees, and release policies.</li>
<li>Uphold Marriott brand standards and professional appearance at all times.</li>
</ul><p>Event Coordination</p>
<ul><li>Receive and manage handovers from the Events Booking Centre with signed contracts and event details.</li>
<li>Prepare, review, and update rooming lists, Banquet Event Orders (BEOs), and function sheets in Opera or related systems.</li>
<li>Serve as the client&rsquo;s key contact for all event-related communication, from planning stages until event conclusion.</li>
<li>Conduct detailed pre-event meetings with clients and relevant departments to align expectations and execution.</li>
<li>Be actively present on the floor during events to oversee setup, execution, and service delivery.</li>
</ul><p>Guest Relations</p>
<ul><li>Provide proactive and responsive client communication via email, phone, and in person.</li>
<li>Anticipate guest needs and ensure seamless event delivery.</li>
<li>Address and resolve guest concerns promptly, using Marriott&rsquo;s service recovery tools</li>
</ul><p>Communication &amp; Collaboration</p>
<ul><li>Liaise with Sales, Events Booking Centre, Banquets, Culinary, Front Office, and other operational departments to ensure flawless execution.</li>
<li>Share event details and updates clearly and on time with all stakeholders.</li>
<li>Draft, proofread, and distribute accurate BEOs, memos, and schedules.</li>
</ul><p>Operations Support</p>
<ul><li>Supervise event setup and service in coordination with Banquets and Culinary teams.</li>
<li>Monitor event timelines to ensure adherence and smooth transitions between sessions.</li>
<li>Support departmental reporting, billing accuracy, and post-event feedback collection.</li>
</ul><div><div><div><div><p>Analytical Skills</p>
<ul><li>Attention to Detail</li>
<li>Time Management</li>
<li>Multi-Tasking Abilities</li>
<li>Planning and Organizing</li><br>
</ul></div><div><p>Interpersonal Skills</p>
<ul><li>Customer Service Orientation</li>
<li>Teamwork and Collaboration</li>
<li>Effective Listening</li>
<li>Conflict Resolution</li><br>
</ul></div><div><p>Communications</p>
<ul><li>Professional Phone &amp; Email Etiquette</li>
<li>English Language Proficiency</li>
<li>Writing, Reading, and Proofreading Skills</li>
<li>Arabic language is preferred</li><br>
</ul></div></div><br>
<div><div><p>Personal Attributes</p>
<ul><li>Dependability and Integrity</li>
<li>Positive Attitude and Initiative</li>
<li>Professional Presentation</li>
<li>Resilience under Pressure</li><br>
</ul></div><div><p>Organization</p>
<ul><li>Attention to Detail</li>
<li>Time Management</li>
<li>Multi-Tasking Abilities</li>
<li>Planning and Organizing</li><br>
</ul></div><div><p>Technical Skills</p>
<ul><li>Opera (PMS &amp; Sales &amp; Catering)</li>
<li>SfaWeb / MI Sales Companion</li>
<li>Microsoft Office Suite</li>
<li>Cvent or other event management platforms</li></ul></div><br>
</div><br>
</div></div><p></p><div><div><div><div><b>PREFERRED QUALIFICATIONS</b></div>
</div><br>
<div><div><b>Education</b></div> <div>High school diploma/G.E.D. equivalent; hospitality degree preferred</div>
</div><br>
<div><div><b>Related Work Experience</b></div> <div>At least 2 years of related work experience</div>
</div><br>
<div><div><b>Supervisory Experience</b></div> <div>No supervisory experience is required</div></div></div></div></div><p></p><div><br>
</div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br>
</p><div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Assistant Manager – Events Planning

<div><b>Additional Information</b><br>
<b>Job Number</b>25148572<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>Marriott Hotel Al Jaddaf Dubai, Oud Metha Road, Dubai, United Arab Emirates, United Arab Emirates, 122273<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p>
<p>The Assistant Manager &ndash; Events Planning is responsible for managing the full lifecycle of events, from post-contract handover to on-site execution and post-event follow-up. The role bridges sales, operations, and client relations by ensuring that all contracted events (trainings, conferences, groups, social events, gala dinners, and more) are delivered seamlessly.This position requires a dynamic professional who is equally comfortable on the operations floor, in front of a computer, and on the phone, ensuring every detail is captured, communicated, and executed. The Assistant Manager &ndash; Events Planning acts as the main point of contact for clients after the Events Booking Centre (EBC) handover, coordinating rooming lists, event orders, schedules, and special requirements while maintaining strong communication with internal departments. Delivering flawless events that maximize guest satisfaction, revenue, and brand reputation is at the core of this role.</p>
<p>Policies and Procedures</p>
<ul><li>Maintain confidentiality and safeguard guest privacy and company assets.</li>
<li>Ensure adherence to LSOPs related to contracts, payments, guarantees, and release policies.</li>
<li>Uphold Marriott brand standards and professional appearance at all times.</li>
</ul><p>Event Coordination</p>
<ul><li>Receive and manage handovers from the Events Booking Centre with signed contracts and event details.</li>
<li>Prepare, review, and update rooming lists, Banquet Event Orders (BEOs), and function sheets in Opera or related systems.</li>
<li>Serve as the client&rsquo;s key contact for all event-related communication, from planning stages until event conclusion.</li>
<li>Conduct detailed pre-event meetings with clients and relevant departments to align expectations and execution.</li>
<li>Be actively present on the floor during events to oversee setup, execution, and service delivery.</li>
</ul><p>Guest Relations</p>
<ul><li>Provide proactive and responsive client communication via email, phone, and in person.</li>
<li>Anticipate guest needs and ensure seamless event delivery.</li>
<li>Address and resolve guest concerns promptly, using Marriott&rsquo;s service recovery tools.</li>
</ul><p>Communication &amp; Collaboration</p>
<ul><li>Liaise with Sales, Events Booking Centre, Banquets, Culinary, Front Office, and other operational departments to ensure flawless execution.</li>
<li>Share event details and updates clearly and on time with all stakeholders.</li>
<li>Draft, proofread, and distribute accurate BEOs, memos, and schedules.</li>
</ul><p>Operations Support</p>
<ul><li>Supervise event setup and service in coordination with Banquets and Culinary teams.</li>
<li>Monitor event timelines to ensure adherence and smooth transitions between sessions.</li>
<li>Support departmental reporting, billing accuracy, and post-event feedback collection.</li>
</ul><div><div><div><div><p>Analytical Skills</p>
<ul><li>Attention to Detail</li>
<li>Time Management</li>
<li>Multi-Tasking Abilities</li>
<li>Planning and Organizing</li><br>
</ul></div><div><p>Interpersonal Skills</p>
<ul><li>Customer Service Orientation</li>
<li>Teamwork and Collaboration</li>
<li>Effective Listening</li>
<li>Conflict Resolution</li><br>
</ul></div><div><p>Communications</p>
<ul><li>Professional Phone &amp; Email Etiquette</li>
<li>English Language Proficiency</li>
<li>Writing, Reading, and Proofreading Skills</li>
<li>Arabic language is preferred</li><br>
</ul></div></div><br>
<div><div><p>Personal Attributes</p>
<ul><li>Dependability and Integrity</li>
<li>Positive Attitude and Initiative</li>
<li>Professional Presentation</li>
<li>Resilience under Pressure</li><br>
</ul></div><div><p>Organization</p>
<ul><li>Attention to Detail</li>
<li>Time Management</li>
<li>Multi-Tasking Abilities</li>
<li>Planning and Organizing</li><br>
</ul></div><div><p>Technical Skills</p>
<ul><li>Opera (PMS &amp; Sales &amp; Catering)</li>
<li>SfaWeb / MI Sales Companion</li>
<li>Microsoft Office Suite</li>
<li>Cvent or other event management platforms</li></ul></div><br>
</div><br>
</div></div><p></p><div><div><div><div><b>PREFERRED QUALIFICATIONS</b></div>
</div><br>
<div><div><b>Education</b></div> <div>High school diploma/G.E.D. equivalent; hospitality degree preferred</div>
</div><br>
<div><div><b>Related Work Experience</b></div> <div>At least 2 years of related work experience</div>
</div><br>
<div><div><b>Supervisory Experience</b></div> <div>No supervisory experience is required</div></div></div></div></div><p></p><div><br>
</div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br>
</p><div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Assistant Manager - Weddings & Social Events (Arabic Speaker)

six senses

<div><p><b>Duties and Responsibilities
</b></p><p>As Assistant Front Office Manager, I will assume full responsibility for the efficient operation of the Front Office department to provide exceptional products and services within brand operating standards.
</p><p>The duties and responsibilities will include:
</p><ul><li>Have a thorough knowledge of all facilities and services offered by the hotel including type of rooms available as well as their location and layout, selling status, rates, and benefits of all packages plans, credit policy of the hotel and reservation coding.
</li><li>Understand the hotel's policy on guaranteed reservations and no-shows.
</li><li>Process advance deposits on reservations.
</li><li>Track future room availabilities on the basis of reservations. I am able to determine room rates based on the selling tactics of the resort.
</li><li>Oversee the management of the guest history and profile system in conjunction with the Reservations Manager.
</li><li>Support the Director of Residences and focus on the rejuvenation of the room experience.
</li><li>Work in partnership with Guest Services, Reservations, Housekeeping and F&amp;B to ensure guest&rsquo;s needs are determined /met and oversee the overall smooth operation of guest arrivals.
</li><li>Ensure that all set policies, procedures, best practices are in place and rigorously enforced.
</li><li>Instil a cost-focused philosophy through training and education.
</li><li>Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the property.</li>
</ul>
<p><b>Qualifications</b>
</p><p>To execute the position of Assistant Front Office Manager, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
</p><ul><li>Possess a Bachelor&rsquo;s degree in Hotel Management, Business Administration or related field plus two-four years front office/guest services experience including supervisory experience, or an equivalent combination of education and experience.
</li><li>Fluent in English; I understand that Arabic as an additional language is preferred.
</li></ul><p>The above is intended to provide an overview of the role and responsibilities for an Assistant Front Office Manager at Six Senses The Palm Dubai. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.
</p><p>Six Senses The Palm Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.
</p><p>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Assistant Front Office Manager - Six Senses The Palm Dubai

Explore 2185+ Assistant guest relations manager in Dubai this September. Find roles across top companies and apply now to boost your career.