assistant manager

assistant manager - talent acquisition Jobs in Jobs In Hyderabad

assistant manager - talent acquisition

assistant operations manager Jobs in Jobs In Hyderabad

assistant operations manager

team member - marketing support Jobs in Jobs In Hyderabad

team member - marketing support

assistant manager customer support

Policybazaar.com

<div>
 
 
 
 Job Description
 
 
 
 
 
 
 
 
 
 Position:
 
 Assistant Manager - Service
 
 
 
 Level:
 
 Assistant Manager
 
 
 
 
 
 
 About Policybazaar:
 
 
 
 
 
 
 As India&rsquo;s largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users.
 
 
 With a dominant market share of over 93% in the digital insurance aggregator space and annual premium collection exceeding ₹15,000 crore in FY24, we have established ourselves as a trusted name in insurance and financial protection. Our platform facilitates millions of insurance inquiries annually and features a wide range of products from over 50 insurance partners, covering health, life, motor, and corporate insurance solutions.
 
 
 To date, we have issued over 44.3 million policies and played a crucial role in protecting 9 million families against death, disease, and disability. Our 24x7 online support, combined with on-ground assistance from over 6,000 insurance advisors, ensures a seamless experience for our customers.
 
 
 With an average customer rating of 4.4 stars and more than 23 million app downloads, we are dedicated to fulfilling the Insurance Regulatory and Development Authority of India&rsquo;s (IRDAI) vision of "Har Family Hogi Insured by 2047." Whether it is policy issuance, claim settlement, or simply understanding your insurance needs better, we are here to help.
 
 
 Join us on our mission to make insurance simple, accessible, and effective for all.
 
 
 
 
 
 
 About the Job
 
 
 
 
 
 
 As an
 
 Assistant Manager - Operations (Customer Service)
 
 , you will be responsible for overseeing customer service operations, ensuring high-quality service delivery, and maintaining employee satisfaction. This role involves managing a team, driving process improvements, and collaborating with internal and external stakeholders to enhance customer experience. The ideal candidate should have strong leadership skills, problem-solving abilities, and experience in customer service management.
 
 
 
 
 
 
 Roles and Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Manage operations seamlessly, ensuring timely
 
 SLA delivery
 
 and high levels of employee and customer satisfaction.
 </li>
 <li>
 Establish and maintain
 
 client relationships
 
 to drive engagement and operational efficiency.
 </li>
 <li>
 Oversee team performance by setting goals, optimizing resources, and ensuring effective execution of strategies.
 </li>
 <li>
 Monitor staff schedules, attendance, and productivity to ensure smooth operations.
 </li>
 <li>
 Conduct weekly and monthly client meetings to assess expectations and provide updates.
 </li>
 <li>
 Ensure closure of
 
 audit-related issues
 
 and compliance with operational standards.
 </li>
 <li>
 Identify and implement
 
 continuous process improvements
 
 to enhance efficiency.
 </li>
 <li>
 Coach and mentor
 
 Team Leads
 
 for better team management and employee engagement.
 </li>
 <li>
 Address and resolve internal customer queries in a timely manner.
 </li>
 <li>
 Act as the primary
 
 point of contact
 
 for business-specific challenges and solutions.
 </li>
 <li>
 Take on
 
 special projects
 
 as per business requirements.
 </li>
 </ul>
 
 
 
 
 
 ISMS Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Follow the instructions of Function Heads, operate systems on behalf of Function Heads, and serve users authorized by Function Heads;
 </li>
 <li>
 Provide technical consulting assistance to Function Heads so that information systems can be built and run to best meet business objective;
 </li>
 <li>
 Ensure the safeguarding of information in their possession;
 </li>
 <li>
 Accepts responsibilities for the operation and protection of information assets; and
 </li>
 <li>
 Perform the work as delegated by the by the Function Head
 </li>
 </ul>
 
 
 
 
 
 Desires Skills and Experience:
 
 
 
 
 
 <ul>
 <li>
 
 Team Management:
 
 Conduct meetings, performance reviews, and ensure employees meet performance targets.
 </li>
 <li>
 
 Employee Development:
 
 Hiring, coaching, and mentoring team members for success.
 </li>
 <li>
 
 Customer Service Expertise:
 
 Proven track record in managing customer service teams and operations.
 </li>
 <li>
 
 Performance Monitoring:
 
 Ability to calibrate employee performance, provide coaching, and ensure alignment with business objectives.
 </li>
 <li>
 
 Issue Resolution:
 
 Ability to identify and resolve performance-related challenges.
 </li>
 <li>
 Action-oriented, high integrity, and perseverance.
 </li>
 <li>
 Strong leadership and problem-solving skills.
 </li>
 <li>
 Ability to drive results and manage performance under pressure.
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Strong external and management reporting capabilities.
 </li>
 </ul>
 
 
 
 
 
 What do we offer?
 
 
 
 
 
 <ul>
 <li>
 Opportunity to earn good incentives
 </li>
 <li>
 Endless growth opportunity
 </li>
 <li>
 GMC &ndash; Group Medical Coverage
 </li>
 <li>
 Group Personal Accident Insurance
 </li>
 <li>
 Gratuity
 </li>
 <li>
 Wellness Programs
 </li>
 <li>
 Give back to society through CSR
 </li>
 <li>
 Continuous talent enhancement program
 </li>
 <li>
 Childcare facility
 </li>
 <li>
 Tax Saving flexi benefits
 </li>
 </ul>
 
 
 
 
 
 
 We Are an Equal Opportunity Employer
 
 
 
 
 
 
 
 
 At our company, we firmly believe in upholding the principles of Equal Employment Opportunity (EEO). We ensure that all individuals, regardless of their race, ethnicity, gender, age, religion, disability, or any other protected characteristic, have equal access to employment opportunities, fair treatment, and advancement within our organization.
 
 
 
</div>

Assistant Manager Customer Support

Ved Group / Ved Electricals

<div>
 
 Company Description
 
 
 
 Ved Group is a leading Authorised Sales &amp; Marketing partner cum Distributor for India for globally renowned brands specializing in
 
 Lighting Solutions,
 
 Aerospace Toolng Solutions
 
 UV and Specia Medicall lamps,
 
 Quartz Glass &amp; Ceramics,
 
 connectors &amp; Components
 
 
 Ved Group represents a range of international companies, including
 
 Philips lighting
 
 Dr. Fischer UV/IR Medical Lamps Germany
 
 DMC tools - USA
 
 Lumberg &amp; Weco Connectors Germany
 
 
 The company has a legacy of 50 years is committed to principles of business with trust, customer service &amp; innovative solutions across is application segments across India and the Indian subcontinent.
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for an Executive Assistant based in jubliee hills , Hyderabad.
 
 
 The Executive Assistant will provide high-level administrative support to the Executive Director, Calender &amp; Inbox Management, Internal meetings &amp; follow up with department heads, oversee &amp; support people Management team, Support on marketing initiatives, and handle communications on behalf of executives.
 
 
 Additionally, the role involves fostering smooth day-to-day operations through attention to detail and coordination.
 
 
 www.vedgroup.net /Insta @Lightethics
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Proficiency in Executive Administrative Assistance and Administrative Assistance tasks
 </li>
 <li>
 Strong Executive Support and Communication skills
 </li>
 <li>
 Excellent organizational and time management abilities
 </li>
 <li>
 Ability to multitask effectively, prioritize work, and meet deadlines
 </li>
 <li>
 Professional demeanor with the ability to maintain confidentiality
 </li>
 <li>
 Proficiency in Microsoft Office Suite.
 </li>
 <li>
 Prior experience in supporting senior executives is a plus
 </li>
 </ul>
</div>

Executive Assistant

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Job Title
 
 - Associate Manager-Acquisition(Current Account)
 
 
 
 Place of work
 
 - Pan - India
 
 
 
 Business Unit
 
 - Retail Banking
 
 
 
 Function
 
 -Branch Banking
 
 
 
 Compensations
 
 - Best in class in the industry. In addition valuable service awards would apply.
 
 
 
 Job Purpose
 
 
 
 The role entails direct customer interaction and is responsible for business acquisition of current accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Acquisition of NTB Current account customers in the identified segment and reference generation from the specified catchment area
 </li>
 <li>
 Ensure acquisition of high quality current accounts in terms of product mix, segments and constitution mix
 </li>
 <li>
 Proactive registration and activation of acquired customers to direct banking channels
 </li>
 <li>
 Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer
 </li>
 <li>
 Assist and support the Sales Manager in catchment mapping and scoping exercise
 </li>
 <li>
 Provide regular feedback to SM / RM on opportunities and customer needs
 </li>
 <li>
 Ensure adherence to selling norms and SOPs defined by the organization
 </li>
 <li>
 Ensure strict compliance with internal guidelines and external regulations
 </li>
 <li>
 Ensure quality sourcing in line with the Bank's policy
 
 
 </li>
 </ul>
 
 Secondary Responsibilities - List the deliverables other than primary, but essential for the role
 
 
 
 <ul>
 <li>
 High degree of market awareness and understanding of customer's needs
 </li>
 <li>
 Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Graduate - Any discipline
 
 
 Part Time / Full Time - Full Time
 
 
 
 Experience
 
 
 
 Minimum Number of Years - 0-4 years
 
 
 Industry &ndash; BFSI
 
 
 Functional Area &ndash; Sales
 
 
 Level / Capacity - Junior Management
</div>

Associate Manager-Acquisition (Current Account)

Genpact

<div>
 
 
 Ready to shape the future of work?
 
 
 
 
 At Genpact, we don&rsquo;t just adapt to change&mdash;we drive it. AI and digital innovation are redefining industries, and we&rsquo;re leading the charge. Genpact&rsquo;s AI Gigafactory, our industry-first accelerator, is an example of how we&rsquo;re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies&rsquo; most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquo;s shaping the future, this is your momen
 
 t.
 
 
 
 We are inviting applications for the role of Management Trainee/Assistant Manager/Manager/ &ndash; Sourcing and Procurement
 
 
 
 
 
 
 
 Objective
 
 
 
 To act as a senior buyer to lead / work on higher value projects which have a regulatory or strategic component to them, require higher technical and sourcing skills (e.g. risk mitigation, negotiation) and which will deliver competitive advantage and essential business outcomes (e.g. cost savings, lifecycle value generation, demand management and innovation)
 
 
 
 
 
 
 Responsibilities
 
 
 
 1. The individual will drive the right business outcomes during the execution of projects and will support the local business in ensuring that the outputs of sourcing projects are embedded in the business to drive value through the contract lifecycle.
 
 
 2. Handons Fin Tech, IT Automation, IT Integration
 
 
 3. Although not directly responsible for global Category Strategies and Commodity plans, the individual will work with the Category Managers monitoring local market conditions and will work with Category Management regarding emerging opportunities or changes.
 
 
 4. Ensure maximum contractual protection for the business, considering the Procurement Handbook requirements and local regulatory issues.
 
 
 5. This role will ensure that businesses have operational accountability for contracts after signature and work with the SRM team to drive appropriate deployment of the supplier relationship management framework.
 
 
 6. Provide robust reports on progress against assigned sourcing projects
 
 
 7. In the execution of sourcing projects, instill a responsive and strategic service and delivery culture, which makes business stakeholders value Procurement.
 
 
 8. Lead the application of a range of sourcing approaches, including the use of eSourcing, to deliver
 
 
 9. Support Category Management as required in the development and review of robust, forward-looking category plans based on business and product needs, supply market dynamics, and technological changes in marketplace.
 
 
 10. Foster and build relationships with key stakeholders and business partners as relevant to role.
 
 
 11. Drive and lead various governance forums for projects as required
 
 
 12. Market and communicate appropriate category guidelines into the business.
 
 
 13. Drive embedding of best practices and compliance to all Source to Pay processes through personal performance.
 
 
 14. Achieve or exceed agreed savings target for each sourcing project.
 
 
 15. Lead negotiation and agreement of terms and conditions for in-scope contracts / support onshore major and/or complex contracts
 
 
 16. Understand complex business problems, apply advanced analytical thinking / market knowledge and drive business outcome
 
 
 17. Manage all initiatives to a robust plan in alignment with business/process milestones.
 
 
 18. Stakeholder Reach: Engages with Group-level senior executives, including HR, Finance, Risk, Legal, Compliance, and Business Unit Heads
 
 
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 Minimum qualifications
 
 
 
 &middot; Post graduation with function specific certification or degree
 
 
 &middot; 10+ years relevant work experience in a sourcing role preferably with indirect services experience
 
 
 &middot; Business knowledge and day-to-day understanding of Sourcing and Procurement activities
 
 
 &middot; Good communication and analytical skills.
 
 
 &middot; Strong analytics skills
 
 
 Preferred qualifications
 
 
 &middot; Strong customer-centric focus, relationship management with key partners, persuasive, proactive and can-do attitude a must
 
 
 &middot; Good command of MS Office Tools (i.e. excel, ppt, PowerApps)
 
 
 &middot; Exposure to other ERP systems (Oracle / SAP / Coupa any other S&amp;P tools is positive)
 
 
 &middot; Knowledge of reporting using SQL extracts and PowerBI/Tableau is a plus
 
 
 
 
 
 
 Why join Genpact?
 
 
 <ul>
 <li>
 
 Be a transformation leader &ndash; Work at the cutting edge of AI, automation, and digital innovation
 
 </li>
 <li>
 
 Make an impact &ndash; Drive change for global enterprises and solve business challenges that matter
 
 </li>
 <li>
 
 Accelerate your career &mdash; Get hands-on experience, mentorship, and continuous learning opportunities
 
 </li>
 <li>
 
 Work with the best &ndash; Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
 
 </li>
 <li>
 
 Thrive in a values-driven culture &ndash; Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
 
 </li>
 </ul>
 
 
 
 Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquo;s build tomorrow together.
 
 
 
</div>

Sourcing and Procurement

Deccan AI

<div>
 
 
 About Us
 
 
 
 Deccan AI is a model training and eval startup headquartered in the Bay Area. We are founded by IIT Bombay, IIM Ahmedabad and ex-Google alumni, and work with some of the top AI frontier labs in the world, e.g. Google Deepmind, Snowflake, and many more. We are backed by Prosus Ventures, and our India delivery office is in Hyderabad. Most of our roles are on-site i.e. Bay Area / Hyderabad.
 
 
 
 
 
 
 What it is like to work @ Deccan
 
 
 
 To be honest, our workplace is not for the faint-hearted. We work hard. We work fast (many of our clients require same day turnarounds for their complex data needs). We like those who take ownership, roll up their sleeves and
 
 do
 
 . We like those who thrive in ambiguity and who can operate without titles / hierarchies.But what you will find: tremendous learning, tremendous growth, and a very motivated set of colleagues who are also fun to be around.
 
 
 
 
 
 
 Role Overview
 
 
 
 We are looking for a highly organized and proactive Executive Assistant &ndash; Admin to support senior leadership in managing daily operations, administrative tasks, and coordination activities. The ideal candidate should be detail-oriented, resourceful, and capable of handling multiple priorities in a fast-paced environment.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Executive Support
 
 
 <ul>
 <li>
 Collaborate in managing calendars, coordinating meetings, handling communications, and preparing reports, presentations, and documentation.
 </li>
 <li>
 Assist in travel planning and expense management
 </li>
 </ul>
 
 
 2. Administrative Operations
 
 
 <ul>
 <li>
 Manage end-to-end administrative operations, including office coordination, stakeholder communication, documentation management, and task tracking.
 </li>
 </ul>
 
 
 3. Coordination &amp; Communication
 
 
 <ul>
 <li>
 Serve as a liaison between leadership and teams while supporting cross-functional initiatives and managing meetings, events, and team activities.
 </li>
 </ul>
 
 
 
 
 
 
 Required Skills &amp; Qualifications
 
 
 <ul>
 <li>
 2&ndash;5 years of experience in Executive Assistant / Admin roles
 </li>
 <li>
 Strong organizational and time-management skills
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Proficiency in Google Workspace
 </li>
 <li>
 Ability to handle confidential information with discretion
 </li>
 </ul>
 
 
 
 
 
 Preferred
 
 
 <ul>
 <li>
 Experience working with founders or senior leadership
 </li>
 <li>
 Exposure to startup / fast-growing environments
 </li>
 </ul>
 
 
 
</div>

Executive Assistant - Admin

Wipro

<div>
 Job description:
 
 
 Job Description
 
 
 Role Purpose
 
 
 
 The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer.
 
 ͏
 
 
 Do
 
 
 
 1. Customer requirements gathering and engagement
 
 <ul>
 <li>
 Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements&nbsp;
 </li>
 <li>
 Detail out scope documents, functional &amp; non-functional requirements, features etc ensuring all stated and unstated customer needs are captured
 </li>
 <li>
 Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements
 </li>
 <li>
 Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs
 </li>
 <li>
 Understand and communicate the financial and operational impact of any changes
 </li>
 <li>
 Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design
 </li>
 <li>
 Empower the customers through demonstration and presentation of the proposed solution/ prototype
 </li>
 <li>
 Maintain relationships with customers to optimize business integration and lead generation
 </li>
 <li>
 Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers
 </li>
 </ul>
 ͏
 
 2.&nbsp;Engage with delivery team to ensure right solution is proposed to the customer
 
 
 &nbsp;a.&nbsp;Periodic cadence with delivery team to:
 
 <ul>
 <li>
 Provide them with customer feedback/ inputs on the proposed solution
 </li>
 <li>
 Review the test cases to check 100% coverage of customer requirements
 </li>
 <li>
 Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer
 </li>
 <li>
 Deploy and facilitate new change requests to cater to customer needs and requirements
 </li>
 <li>
 Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback
 </li>
 <li>
 Conduct Integration Testing and User Acceptance demo&Atilde;&cent;&Acirc;&euro;&Acirc;&trade;s testing to validate implemented solutions and ensure 100% success rate
 </li>
 <li>
 Use data modelling practices to analyze the findings and design, develop improvements and changes
 </li>
 <li>
 Ensure 100% utilization by studying systems capabilities and understanding business specifications
 </li>
 <li>
 Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer
 </li>
 </ul>
 
 &nbsp;b.&nbsp;Support Project Manager/ Delivery Team in delivering the solution to the customer
 
 <ul>
 <li>
 Define and plan project milestones, phases and different elements involved in the project along with the principal consultant
 </li>
 <li>
 Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans
 </li>
 <li>
 Ensure Customer Satisfaction through quality deliverable on time
 </li>
 </ul>
 ͏
 
 3.&nbsp;Build domain expertise and contribute to knowledge repository
 
 <ul>
 <li>
 Engage and interact with other BA&Atilde;&cent;&Acirc;&euro;&Acirc;&trade;s to share expertise and increase domain knowledge across the vertical
 </li>
 <li>
 Write whitepapers/ research papers, point of views and share with the consulting community at large
 </li>
 <li>
 Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements
 </li>
 <li>
 Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight
 </li>
 </ul>
 ͏
 
 
 Deliver
 
 
 
 No.
 
 
 Performance Parameter
 
 
 Measure
 
 1.Customer Engagement and Delivery ManagementPCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated.2.Knowledge ManagementNo. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components &nbsp;developed for proposal during quarter
 
 &nbsp;
 
 
 
 
 &nbsp;
 
 
 Experience: 3-5 Years
 
 .
 
 
 &nbsp;
 
 
 Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
 
</div>

BUSINESS ANALYST L3

<div>
 Job description:
 
 
 Job Description
 
 
 Role Purpose
 
 
 
 The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer.
 
 ͏
 
 
 Do
 
 
 
 1. Customer requirements gathering and engagement
 
 <ul>
 <li>
 Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements&nbsp;
 </li>
 <li>
 Detail out scope documents, functional &amp; non-functional requirements, features etc ensuring all stated and unstated customer needs are captured
 </li>
 <li>
 Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements
 </li>
 <li>
 Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs
 </li>
 <li>
 Understand and communicate the financial and operational impact of any changes
 </li>
 <li>
 Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design
 </li>
 <li>
 Empower the customers through demonstration and presentation of the proposed solution/ prototype
 </li>
 <li>
 Maintain relationships with customers to optimize business integration and lead generation
 </li>
 <li>
 Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers
 </li>
 </ul>
 ͏
 
 2.&nbsp;Engage with delivery team to ensure right solution is proposed to the customer
 
 
 &nbsp;a.&nbsp;Periodic cadence with delivery team to:
 
 <ul>
 <li>
 Provide them with customer feedback/ inputs on the proposed solution
 </li>
 <li>
 Review the test cases to check 100% coverage of customer requirements
 </li>
 <li>
 Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer
 </li>
 <li>
 Deploy and facilitate new change requests to cater to customer needs and requirements
 </li>
 <li>
 Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback
 </li>
 <li>
 Conduct Integration Testing and User Acceptance demo&Atilde;&cent;&Acirc;&euro;&Acirc;&trade;s testing to validate implemented solutions and ensure 100% success rate
 </li>
 <li>
 Use data modelling practices to analyze the findings and design, develop improvements and changes
 </li>
 <li>
 Ensure 100% utilization by studying systems capabilities and understanding business specifications
 </li>
 <li>
 Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer
 </li>
 </ul>
 
 &nbsp;b.&nbsp;Support Project Manager/ Delivery Team in delivering the solution to the customer
 
 <ul>
 <li>
 Define and plan project milestones, phases and different elements involved in the project along with the principal consultant
 </li>
 <li>
 Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans
 </li>
 <li>
 Ensure Customer Satisfaction through quality deliverable on time
 </li>
 </ul>
 ͏
 
 3.&nbsp;Build domain expertise and contribute to knowledge repository
 
 <ul>
 <li>
 Engage and interact with other BA&Atilde;&cent;&Acirc;&euro;&Acirc;&trade;s to share expertise and increase domain knowledge across the vertical
 </li>
 <li>
 Write whitepapers/ research papers, point of views and share with the consulting community at large
 </li>
 <li>
 Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements
 </li>
 <li>
 Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight
 </li>
 </ul>
 ͏
 
 
 Deliver
 
 
 
 No.
 
 
 Performance Parameter
 
 
 Measure
 
 1.Customer Engagement and Delivery ManagementPCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated.2.Knowledge ManagementNo. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components &nbsp;developed for proposal during quarter
 
 &nbsp;
 
 
 
 
 &nbsp;
 
 
 Experience: 8-10 Years
 
 .
 
 
 &nbsp;
 
 
 Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
 
</div>

BUSINESS ANALYST L5

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