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assistant manager - learning and development Jobs in Manama

client onboarding manager

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assistant manager

Nextcare

<div>
 
 Job Overview
 
 
 
 The
 
 CareCentre - Assistant Manager
 
 is responsible for supporting the CareCentre - Manager in managing the functions of the CareCentre Department while ensuring that departmental goals, timeline of activities, and compliance measures are met. The incumbent has the responsibility to represent himself/herself as the manager-in-charge for all functional purposes in the absence of the CareCentre - Manager.
 
 
 
 What You Do
 
 
 
 <ul>
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 Provides directives along with the CareCentre Manager by providing technical assistance to evaluate complex, high-cost, or escalated claims while ensuring the quality, productivity and service level targets of staff members are met according to operational measures.
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 Monitors and audits daily performance to ensure the best possible customer service.
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 Assists in supervising team outputs as well as individual performance.
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 Assess performance of the team (function) and support in developing skillsets to fulfill task requirements.
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 Provides ongoing support and motivation to the team and encourages their professional growth.
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 Continuously works to identify possible procedure inconsistencies; develops, recommends and implements improvements.
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 Provides support to Medical Claims - Officers to close all escalated claims queries within the agreed turn-around-time.
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 Escalates issues concerning the department and operations to the CareCentre Manager and implement recommended plan of actions.
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 Suggests updates in policies and procedures within the department to be followed by the staff members.
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 Assists in arranging workload distribution and for ensuring adequate staffing/resources daily and on a long-term basis (including hiring process) to ensure optimal customer service.
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 Assists in developing and maintaining accurate MIS system that is applicable on reviewing calls and staff performance for quality and compliance; evaluates statistical reports to monitor trends and identify potential issues that can be managed proactively.
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 Suggests training requirements of staff to ensure productivity and growth.
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 Assists in establishing, training, and overseeing CareCentre management practices, internal controls, technical training, policies &amp; procedures, and process manuals
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 Assists in promoting client relationships and engage in discussions that will help improve internal systems and processes.
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 Operates as a team player and develop strong working relationships to ensure open communication across the board.
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 Assumes complete responsibility of the CareCentre in the absence of the CareCentre Manager by monitoring the department&rsquo;s performance and service levels; ensures smooth and proper execution of tasks and adherence to SOPs and take necessary action to maintain the same.
 </li>
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 Keeps the CareCentre Manager updated with all reports and relevant information related to workflow and team management, and ensure that all actions taken (on behalf of or in the absence of the CareCentre Manager) are with accordance to operational measures.
 
 
 </li>
 </ul>
 
 AI READINESS
 
 Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.
 
 
 
 What You Bring
 
 
 
 <ul>
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 Bachelors Degree ; Medical background preferred.
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 2+ years experience in a middle management position in a Call Centre environment; Certifications and training in Insurance / Healthcare will be beneficial.
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 Physically fit to carry out duties.
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 Legally permitted to work in the country of operations.
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 Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.
 
 
 </li>
 </ul>
 
 How We Hire
 
 
 
 
 
 Agency Statement
 
 Allianz Partners does not accept unsolicited CV&rsquo;s or approaches from agencies. We only work with partners on our approved supplier list, under
 
 
 contract. Any unsolicited submission will not be considered.
 
 
 
 
 What We Offer
 
 
 
 Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners&rsquo; businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.
 
 
 At Allianz Partners, Artificial Intelligence (AI) is transforming service delivery and innovation. By leveraging Business Intelligence and Data Analytics, we enhance strategic decision-making and customer experiences. Our commitment to Ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while Emerging Technologies and Generative AI drive industry leadership and new opportunities. With robust Information Security Management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.
 
 
 92688 | Human Resources | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent
 
 
 Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
 
 
 At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
 
 
 We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
 
 
 
 Great to have you on board.
 
 Let's care for tomorrow.
 
 
 Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz&lsquo; company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.
</div>

Care Centre Assistant Manager

Nordic Holdings

We are seeking an Assistant Account Manager to support finance operations across our hotel and real estate business units. The role requires strong accounting fundamentals, hands-on systems expertise (SUN, Tally, Opera PMS, Micros POS), and the ability to ensure accurate reporting, reconciliations, and compliance with internal controls.Key ResponsibilitiesAccounting &amp; Finance Operations<ul><li>Assist in month-end closing activities: journal entries, accruals, prepayments, schedules, and supporting documents.</li><li>Maintain accurate general ledger records and ensure proper classification of income and expenses.</li><li>Support budgeting, forecasting, and variance analysis for hotel and real estate operations.</li><li>Prepare and review payment requests, ensuring approvals, proper documentation, and correct coding.</li></ul>Revenue / Hotel Finance<ul><li>Support daily revenue checks, postings, and reconciliation between Opera and Micros and accounting systems.</li><li>Validate revenue reports, rebates/discounts/voids, and investigate variances.</li><li>Assist with AR tracking, invoicing, collections follow-up, and guest/company ledger reconciliations (as applicable).</li></ul>Real Estate Finance<ul><li>Assist with tenant invoicing, rent schedules, service charge tracking, and receivables follow-up.</li><li>Support reconciliation of lease-related income and ensure accurate posting and reporting.</li><li>Maintain contract/lease documentation support for finance records and audits.</li></ul>Reconciliations &amp; Controls<ul><li>Prepare bank, petty cash, POS, and balance sheet reconciliations and resolve discrepancies promptly.</li><li>Ensure compliance with internal controls, proper documentation, and audit readiness.</li><li>Support external/internal audit requests by preparing schedules and providing required explanations.</li></ul>Systems &amp; Reporting<ul><li>Maintain accurate finance records in SUN / Tally (as per company setup) and ensure data integrity.</li><li>Generate finance reports and assist management with timely financial summaries.</li><li>Work closely with operations teams to ensure finance requirements are met without delays.</li></ul>Required Skills &amp; Experience<ul><li>2&ndash;5 years of relevant accounting experience (hospitality experience is mandatory/preferred based on your need).</li><li>Strong working knowledge of:</li><li>SUN System</li><li>Tally</li><li>Opera PMS</li><li>Micros POS</li><li>Experience in hotel accounting (revenue, night audit support, POS/PMS reconciliation) and real estate accounting (rent/tenant invoicing, lease income tracking).</li><li>Strong Excel skills (pivot tables, lookups, reconciliations).</li><li>Detail-oriented, deadline-driven, and able to follow up proactively across departments.</li></ul>Education<ul><li>Bachelor&rsquo;s degree in Accounting/Finance or equivalent.</li></ul>Preferred (Nice to Have)<ul><li>Experience working in multi-entity businesses (hotel + real estate under one group).</li><li>Familiarity with VAT/tax reporting requirements (based on your country).</li></ul>Job Type: Full-timeWork Location: In person

Accounts Assistant Manager

Braxtone Group

<div>
 
 Key Responsibilities
 
 
 
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 Prepare accurate and timely financial statements and regulatory reporting in accordance with applicable accounting standards including consolidation.
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 Lead strict month-end and year-end closing processes for all divisions, ensuring adherence to deadlines and completeness of financial records.
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 Prepare and analyse MIS reports for management, providing meaningful insights on financial performance across divisions.
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 Analyse financial data to verify accuracy, identify discrepancies, and ensure compliance with relevant laws, regulations, and internal policies.
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 Coordinate and deal with external auditors and tax authorities across the region, ensuring timely completion of audits and regulatory requirements.
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 Develop comprehensive budgets and financial plans based on detailed analysis of historical data and market trends.
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 Perform monthly account reconciliations to maintain accurate reporting and ensure proper ledger maintenance.
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 Provide financial analysis and forecasting to support strategic decision-making and business planning.
 
 
 </li>
 </ul>
 
 Education And Experience
 
 
 
 <ul>
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 Bachelor&rsquo;s degree in accounting, Finance, or a related field (CPA, ACCA, CA or equivalent certification).
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 Minimum of 8 years of progressive accounting experience, with at least 2 years in a similar role and position
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 Demonstrated experience in accounting, financial reporting, and compliance within a corporate environment.
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 Strong knowledge of accounting principles, IFRS/GAAP, financial reporting, and regulatory requirements.
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 Proficiency in accounting software and ERP systems (such as SAP, Oracle, or QuickBooks).
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 Proficiency in accounting software and ERP systems (e.g., SAP, Oracle, QuickBooks).
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 Advanced Excel skills and familiarity with data analysis tools.
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 Excellent analytical, organizational, and problem-solving skills.
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 Strong communication and interpersonal abilities.
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 High level of integrity and attention to detail.
 
 
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 </ul>
 
 Preferred Skills
 
 
 
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 Experience in the financial services sector.
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 Familiarity with international accounting standards and multi-currency environments.
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 Experience in multi-entity or multinational group accounting environments.
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 Knowledge intercompany eliminations and consolidation adjustments.
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 Ability to work under pressure and meet tight deadlines.
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 </ul>
</div>

Assistant Manager - Finance

Royal Bahrain Hospital and Royal Bahrain Medical Center

Job Title: Senior IT Officer / Assistant Manager &ndash; ITLocation: Manama, Bahrain Industry: HealthcareWe are seeking a smart, proactive, and technically strong healthcare IT professional to join our team as a Senior IT Officer / Assistant Manager &ndash; IT. The ideal candidate must have solid experience in Hospital Information Systems (HIS), strong SQL skills, and the ability to manage healthcare IT operations efficiently.Basic Mandatory Requirements:<ul><li>Excellent knowledge and hands-on experience in Hospital Information System (HIS)</li><li>4&ndash;5 years of healthcare IT experience</li><li>Strong SQL query writing skills (mandatory)</li><li>Strong analytical thinking and problem-solving abilities</li><li>Technically competent with in-depth knowledge of healthcare systems and database management</li></ul>Key Responsibilities:<ul><li>Manage and maintain the Hospital Information System (HIS)</li><li>Develop, write, and optimize SQL queries for reporting and data analysis</li><li>Provide technical support to clinical and administrative departments</li><li>Coordinate with vendors for system upgrades, troubleshooting, and maintenance</li><li>Ensure data security, backup management, and compliance with healthcare regulations</li><li>Monitor system performance and resolve technical issues promptly</li><li>Generate MIS reports and dashboards as required by management</li><li>Conduct user training sessions and prepare user manuals</li><li>Handle IT documentation, asset management, and system audits</li><li>Support integration between HIS and other healthcare applications</li><li>Assist in IT budgeting, infrastructure planning, and IT strategy implementation</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Hospital / Medical Center: 4 years (Required)</li><li>HIS knowledge: 4 years (Required)</li><li>SQL (Structured Query Language): 4 years (Required)</li></ul>

Senior IT Officer / Assistant Manager – IT

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.
 
 
 
 Job Description
 
 
 
 We are seeking an experienced and visionary Assistant Manager - Learning and Development to join our dynamic team . In this pivotal role, you will lead the delivery of comprehensive learning and development programs that drive organizational excellence and foster employee growth. You will work collaboratively across all levels of the organization to identify learning needs, and build a culture of continuous learning and development. This is an excellent opportunity for a motivated professional to make a meaningful impact on our organization's success and employee engagement.
 
 
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 Develop, implement, and oversee comprehensive learning and development strategies aligned with organizational goals and business objectives
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 Conduct thorough training needs analysis annually, identify skill gaps, and create learning roadmaps
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 Deliver all Accor and La Maison signature programmes
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 Design and deliver engaging training programs covering leadership development, soft skills, technical competencies, and organizational standards
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 Manage and optimize the use of learning management systems (LMS) and e-learning platforms to enhance accessibility and engagement
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 Lead the performance appraisal process in alignment with organizational frameworks and provide coaching to managers on effective feedback delivery
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 Establish and nurture relationships with external training providers, educational institutions, and industry experts to enhance program quality
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 Analyse training effectiveness through data-driven metrics, gather feedback, and continuously improve program content and delivery methods
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 Manage L&amp;D budgets efficiently, track expenditures, and demonstrate return on investment (ROI) for all learning initiatives
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 Create customized onboarding and induction programs whilst utilising Brand Onboarding material to ensure seamless integration of new employees into the organization
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 Stay current with industry trends, emerging learning technologies, and best practices in adult learning and development
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 Communicate learning program outcomes, impact reports, and recommendations to senior leadership and stakeholders
 
 
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 </ul>
 
 Qualifications
 
 
 
 <ul>
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 Bachelor's degree in Human Resource Management, Training, Instructional Design, Organizational Development, or a related field
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 Minimum 3 years of progressive experience in training, facilitation, curriculum design, or learning and development management
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 Professional Trainer certification or equivalent credential (required)
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 Demonstrated experience in utilizing learning management systems (LMS) and e-learning platforms
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 Proficiency in analysing training data, measuring program effectiveness, and presenting insights to stakeholders
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 Excellent communication and presentation skills with the ability to engage diverse audiences
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 Leadership experience with the ability to manage, mentor, and develop team members
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 Strong organizational and project management skills with meticulous attention to detail
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 Knowledge of performance management frameworks and coaching methodologies
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 Ability to work effectively in a multicultural environment and adapt to diverse learning needs
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 Exceptional interpersonal and collaborative skills with the ability to build strong relationships across all organizational levels
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 Flexibility and resilience to manage multiple priorities and adapt to changing business needs
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 Fluency in English
 
 
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 </ul>
 Additional Information
 
 
 <ul>
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 Opportunity to join the first Raffles in Bahrain
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 Employee benefit card offering discounted rates in Accor worldwide
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 Learning programs through our Academies
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 Opportunity to develop your talent and grow within your property and across the world!
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 Ability to make a difference through our Corporate Social Responsibility activities.
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 </ul>
</div>

Assistant Manager - Learning and Development

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 <ul>
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 Own the end-to-end workforce management function for on-ground fulfillment teams
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 Source, onboard, and manage relationships with local third-party manpower providers, including SLA definition, performance tracking, and penalty enforcement
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 Partner with commercial teams to support new partner pitches and conduct regular performance reviews for existing partners
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 Enable on-ground supervisors with the right system access, tools, and performance dashboards to effectively manage daily operations
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 Manage the picker ecosystem, including system access, logins, and permissions across multiple platforms and portals
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 Own workforce budgeting and monthly shopper cost tracking in alignment with the local P&amp;L
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 Ensure accurate demand forecasting and optimize shift planning and scheduling to meet service levels efficiently
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 Implement, monitor, and enforce SOPs across onboarding, training, performance management, and offboarding processes
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 Drive picker performance management across key metrics such as fill rate, efficiency, attendance, and order quality
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 Track and enforce picker attendance and uniform compliance (where applicable)
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 Investigate, manage, and resolve on-ground workforce issues and disputes raised by partners
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 Identify and implement process improvements and automation opportunities to reduce manual effort and optimize operating costs
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Experience in Workforce management (in store or regional scope)
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 <li>
 2-3 years experience in ecommerce, grocery or retail operations
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 Experience in building internal &amp; external partner relationships- Clear communicator with functional teams (commercial, operations, data, logistics)
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 Personable and empathic approach to ways of working
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 Present complex data in a simple and compelling way to stakeholders; painting a picture of problem, scale/root cause of problem (data) and resolution "- Strong collaborator with the ability to build strong relationships with external partners
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 <li>
 Able to negotiate terms &amp; navigate SLA that suit the overall business
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 Confident in influencing external partners &amp; ensuring that business is sustained with adequate manpower
 </li>
 </ul>
</div>

Assistant Manager Workforce Operations

Explore 96+ Assistant manager in Manama this March. Find roles across top companies and apply now to boost your career.

96 assistant manager jobs In Manama

Care Centre Assistant Manager

Accounts Assistant Manager

Assistant Manager - Finance

Senior IT Officer / Assistant Manager – IT

Assistant Manager - Learning and Development

Assistant Manager - Learning and Development

Assistant Manager Workforce Operations