account manager

asst. service manager

key account team leader

operations manager

client onboarding manager

Apex Group Ltd

<div>
 The Apex Group was established in Bermuda in 2003 and is now one of the world&rsquo;s largest fund administration and middle office solutions providers.
 
 
 Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.
 
 
 That&rsquo;s why, at Apex Group, we will do more than simply &lsquo;empower&rsquo; you. We will work to supercharge your unique skills and experience.
 
 
 Take the lead and we&rsquo;ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
 
 
 For our business, for clients, and for you
 
 
 
 Client Onboarding Manager
 
 
 
 
 AVP Level 1
 
 
 
 
 Role Location:
 
 Manama, Bahrain
 
 
 
 Reporting Line:
 
 Head of Client Onboarding - MENA
 
 
 
 Employment Type:
 
 Permanent
 
 
 
 About Apex
 
 
 
 The Apex Group is a global financial services provider with 13,000+ staff across 80+ offices globally. We look to recruit bright, articulate and numerate employees who are not afraid of a challenge and are prepared to work hard and love what they do.
 
 
 Every employee plays a part in making Apex who we are today and the more that we grow, the more important that becomes. Whatever your career path or specialism Apex provides a global platform to allow you to thrive.
 
 
 
 Your main responsibilities:
 
 
 
 <ul>
 <li>
 Acting as the key client contact throughout the client onboarding process to ensure seamless transition from Sales to BAU;
 </li>
 <li>
 Act as a first point of contact for client issues relating to onboarding matters.
 </li>
 <li>
 Coordinating client adoptions, account openings, review of fund offering documentation and legal agreements, internal system set ups, and project planning.
 </li>
 <li>
 Project management and coordination of internal functions to onboard new clients (launches and conversions) including Service Delivery, Sales, Legal, Compliance, and Technology teams.
 </li>
 <li>
 As part of the onboarding process, the candidate will be expected to provide regular status updates to new clients and internal parties. Weekly project calls should be held with stakeholders and project plans should be maintained to track progress.
 </li>
 <li>
 Assist in the initial drafting and review of client service agreements.
 </li>
 <li>
 Interacting with the Legal Department on template management and control.
 </li>
 <li>
 Managing the internal review process across different product and service lines within the fund administration, corporate services, depository and other product lines.
 </li>
 <li>
 Provide day-to-day client onboarding advice across all Apex Group business lines to best meet their business needs and maintain good working relationships through active communication, facilitation and teamwork.
 </li>
 <li>
 Strong project management skills and the ability to proactively manage multiple/changing priorities and deadlines.
 </li>
 <li>
 Support the wider onboarding team and sub processes where required.
 
 
 </li>
 </ul>
 Your skills:
 
 
 <ul>
 <li>
 An individual with a bachelor/master&rsquo;s degree qualification or equivalent.
 </li>
 <li>
 A minimum of 3-5 years of experience within the investment funds industry.
 </li>
 <li>
 A good knowledge of the funds industry, experience of different fund structures, domiciles and regulatory requirements is an advantage, Project management skills.
 </li>
 <li>
 Be comfortable/competent in dealing with fund structuring issues, legal terminology, and fund services agreements.
 </li>
 <li>
 Knowledge of Client KYC and Legal contract management is an advantage.
 </li>
 <li>
 Be highly motivated and a self-starter with the ability to work semi-supervised supporting a fast-paced dynamic business.
 </li>
 <li>
 Possess team spirit and enthusiasm with the capacity to build strong client relationships.
 </li>
 <li>
 Excellent organizational, communication and interpersonal skills and a truly client servicing mindset.
 </li>
 <li>
 Professional level of English (spoken and written), every other language is an advantage.
 </li>
 <li>
 Client facing experience is a must.
 
 
 </li>
 </ul>
 
 What you can expect:
 
 
 
 <ul>
 <li>
 We are looking for a client onboarding associate to work with a top tier financial services provider. This is a tremendous opportunity for someone with a good knowledge of the funds industry looking to develop their skills further. The position is very much client facing and will involve client meetings. Additionally, the position will involve a high level of interaction with all functional areas within the Fund administration including Service Delivery teams, Compliance, Technology, Product Management &amp; Sales.
 
 
 </li>
 </ul>
 
 Performance:
 
 
 
 <ul>
 <li>
 The successful candidate will be expected to work on his / her own initiative to successfully onboard new fund launches and conversions and ensure a positive onboarding experience for clients. Documentary and other standards should be used wherever practical to ensure consistency and efficiency.
 
 
 </li>
 </ul>
 
 Additional Information:
 
 
 
 We are an equal opportunity employer and ensure that no applicant is subject to less favorable treatment on the grounds of gender, gender identity, marital status, race, color, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependents, physical or mental disability. Any hiring decision are made based on the skills, qualifications, and experiences.
 
 
 We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society, and the planet.
 
 
 For more information on our commitment to Corporate Social Responsibility (CSR)) please visit https://theapexgroup.com/csr-policy/
 
 
 
 Disclaimer:
 
 Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
 
 
 Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
</div>

Client Onboarding Manager

Pay10 Bahrain

<div>
 
 
 Position Overview
 
 
 
 Pay10, a challenger brand in the payments industry, is hiring an
 
 Account Manager
 
 to manage and grow strategic merchant relationships across international markets. Based in Pay10 Bahrain, this role serves as the primary point of contact between merchants, operations, and sales teams after merchant acquisition.
 
 
 
 
 
 The Account Manager will act as a bridge between Operations, Sales, and Merchants, managing the full merchant lifecycle from onboarding to ongoing support. The role is responsible for ensuring smooth operations, driving platform adoption, monitoring merchant performance, resolving operational issues through internal coordination, and identifying opportunities for account growth. This position requires a commercially focused professional with fintech experience who can maintain strong merchant relationships while ensuring operational efficiency and business growth.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Account Oversight
 
 
 <ul>
 <li>
 Act as the primary point of contact for assigned clients.
 </li>
 <li>
 Manage the full account lifecycle from onboarding, serve as the point of contact for escalations, ensuring SLA adherence to ongoing operational support.
 </li>
 <li>
 Serve as the escalation point for merchant issues and ensure timely resolution in line with SLAs.
 </li>
 <li>
 Conduct periodic service reviews focused on performance, compliance, and operational stability.
 </li>
 <li>
 Build and maintain long-term relationships with key merchant stakeholders.
 </li>
 </ul>
 
 
 Merchant Performance &amp; Growth
 
 
 <ul>
 <li>
 Monitor merchant transaction activity and platform usage.
 </li>
 <li>
 Proactively engage with merchants whose transaction volumes are below expectations to identify challenges and drive business growth.
 </li>
 <li>
 Support the identification of upselling or expansion opportunities aligned with merchant needs.
 </li>
 <li>
 Work closely with the Sales team to ensure continued merchant engagement and revenue growth.
 </li>
 </ul>
 
 
 Operational Management
 
 
 <ul>
 <li>
 Monitor transaction flows, settlements, reconciliations, and dispute handling wherever required.
 </li>
 <li>
 Ensure adherence to SLAs and internal procedures.
 </li>
 <li>
 Escalate operational risks, anomalies, or control breaches appropriately.
 </li>
 </ul>
 
 
 Regulatory &amp; Compliance Responsibilities
 
 
 <ul>
 <li>
 Ensure client activities comply with applicable financial regulations and internal policies.
 </li>
 <li>
 Support Compliance, and AML teams during reviews and investigations.
 </li>
 <li>
 Maintain accurate documentation and always ensure readiness.
 </li>
 </ul>
 
 
 Internal Coordination
 
 
 <ul>
 <li>
 Act as the bridge between Merchants, Operations, Sales, Product, and Technology teams.
 </li>
 <li>
 Coordinate internal teams to resolve merchant issues efficiently.
 </li>
 <li>
 Ensure merchant requests are aligned with regulatory, operational, and technical constraints.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 3&ndash;5 years in account management or client success in a fintech, SaaS, or payments company.
 </li>
 <li>
 Proven experience managing enterprise accounts.
 </li>
 <li>
 Strong communication, project management, analytical skills and attention to detail.
 </li>
 <li>
 Bachelor&rsquo;s degree in business, Marketing, or a related field.
 </li>
 </ul>
 
 
 
 
 
 Eligibility:
 
 
 <ul>
 <li>
 Bahraini Nationals only
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualities
 
 
 <ul>
 <li>
 Client-centric approach with a proactive, solutions mindset.
 </li>
 <li>
 Strong relationship builder with executive presence.
 </li>
 <li>
 Capable of handling cross-functional coordination in a fast-paced environment.
 </li>
 <li>
 Results-oriented with a focus on account growth.
 </li>
 <li>
 Ability to manage multiple merchant accounts and priorities effectively with strong attention to detail.
 </li>
 <li>
 Good understanding of merchant onboarding and compliance documentation processes.
 </li>
 </ul>
 
 
</div>

Account Manager

Archers Global LLC FZ

Job description:Job description:We are hiring dynamic and results-driven Business Development Professionals to drive sales of our client's Document Management &amp; Digitization Solutions across corporate markets.This is a B2B sales role focused on corporate software solutions, targeting enterprises and key accounts.The designation will be aligned with the candidate&rsquo;s experience (Executive / Senior Executive / Manager level).Key Responsibilities<ul><li>Identify, research, and approach prospective corporate clients</li><li>Generate leads, qualify opportunities, and schedule meetings</li><li>Manage the complete sales cycle from lead generation to deal closure</li><li>Conduct client meetings to understand business and technical requirements</li><li>Deliver professional product presentations and demonstrations</li><li>Prepare and follow up on proposals and quotations</li><li>Achieve assigned sales targets and revenue goals</li><li>Develop and maintain strong customer and channel partner relationships</li><li>Upsell and cross-sell solutions to existing clients</li><li>Maintain accurate CRM records and timely reporting</li><li>Represent the company at networking events and industry exhibitions</li><li>Coordinate with technical and support teams during pre-sales and implementation</li><li>Ensure smooth client onboarding and assist during installations</li><li>Stay updated with product developments and new features</li></ul>Candidate Requirements<ul><li>Minimum 3+ years of experience in Corporate Software Sales / IT Sales</li><li>Strong B2B sales and key account management experience</li><li>Experience in handling full sales cycle independently</li><li>Proven ability to generate new business and close deals</li><li>Strong presentation, negotiation, and convincing skills</li><li>Excellent written and verbal communication skills</li><li>Bachelor&rsquo;s degree in a relevant field</li><li>IT background is an added advantage</li><li>Strong networking and interpersonal skills</li><li>Ability to work independently and as part of a larger sales team</li><li>Well-groomed and professional appearance</li><li>Valid Bahrain driving license (mandatory)</li><li>Own vehicle or willingness to arrange before joining</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have Bahrain driving license ?</li><li>Do you have your own car or willing to arrange your own car before joining ?</li><li>What is your current visa status and how soon can you join ?</li><li>What is your salary expectation ?</li></ul>Experience:<ul><li>IT Solutions Sales in Bahrain market: 1 year (Required)</li></ul>Work Location: In person

Business Development Professional - IT Solutions

GCC ONLINE JEWELS

We are seeking a driven Sales &amp; Marketing Executive with 2&ndash;3 years of experience, specializing in client acquisition and business development. Candidates with exposure to the education, restaurant, or health club/fitness industry will be preferred.Key Responsibilities:Identify, approach, and acquire new clients and business opportunitiesDevelop and execute sales and marketing strategies to drive revenue growthGenerate leads through digital platforms, networking, and field activitiesBuild and maintain strong client relationshipsPlan and run marketing campaigns (online &amp; offline) to support sales effortsConduct market research and competitor analysisMeet sales targets and track performance metricsCoordinate with internal teams to ensure smooth onboarding of clientsRequirements:Bachelor&rsquo;s degree in Marketing, Business, or related field2&ndash;3 years of experience in sales and marketing / business developmentProven track record in client acquisition and revenue generationExperience in education, restaurant, or health club/fitness sectors preferredStrong communication, negotiation, and closing skillsTarget-driven, proactive, and self-motivatedPreferred Skills:Experience with CRM tools and lead trackingKnowledge of digital marketing (Meta Ads, Google Ads, etc.)Basic design skills (Canva, Photoshop, etc.)Pay: From BD300.000 per monthWork Location: In person

Sales & Marketing Executive

HSBC

<div>
 
 Relationship Manager, Global Network Banking - 37288
 
 
 
 We are seeking an ambitious individual to join the Global Network Banking, Bahrain team as a Relationship Manager to support the growing business and achieve divisional targets. The Relationship Management role provides dedicated relationship management to a portfolio of international corporate customers with accountability for sales, service, risk and operational delivery. This role will have internal and external stakeholders. Internal stakeholders may include Sales, Product Development, Risk &amp; Compliance teams.
 
 
 
 In This Role, The Key Responsibilities Will Include
 
 
 
 <ul>
 <li>
 Focus on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships by leveraging HSBC's extensive network
 </li>
 <li>
 Drive revenue growth through understanding customer needs and by adopting a needs-based approach which engages clients and increases new business
 </li>
 <li>
 Effectively manage work and support resources to increase quality and time of client visits opportunities
 </li>
 <li>
 Collaborate with Group colleagues to deliver appropriate needs-based solutions for customers
 </li>
 <li>
 Build a strong understanding of the client's business and industry to promote insights, enrich client conversations and deliver fair outcomes
 </li>
 <li>
 Deepen understanding of the client through pro-active credit risk assessments and customer due diligence reviews
 </li>
 <li>
 Confidently manage financial crime risk throughout the client lifecycle by identifying, assessing, accepting, monitoring, escalating and mitigating risk.
 </li>
 <li>
 Ensure adherence to all applicable operational risk HSBC Standards and policies, reporting any breaches in accordance with local procedures
 </li>
 <li>
 Keep abreast of developments, products and offerings from HSBC, competitors and market changes
 </li>
 <li>
 Ensure prompt escalation or sharing of relevant information relating to the client, so that members of the client coverage team can form and maintain a comprehensive understanding of the risks to HSBC by the client
 </li>
 <li>
 Relationship Management role holders will be required to acquire knowledge of a product area and in some geographies may need to hold specific certificates or need membership of a regulatory body.
 </li>
 <li>
 Drive new-to-bank acquisition, which will be a key measure of success
 
 
 </li>
 </ul>
 
 To be successful in the role, you should meet the following requirements:
 
 
 
 <ul>
 <li>
 Strong experience in banking experience as a Relationship Manager or Associate Relationship Manager managing/supporting international subsidiaries or MNCs. Experience in Bahrain market is preferred.
 </li>
 <li>
 Strong credit and financial analytical skills
 </li>
 <li>
 Comprehensive knowledge of economic trends and regulatory environment
 </li>
 <li>
 Knowledge of key international corridors driving growth, as well as focus sectors.
 </li>
 <li>
 Strong organizational, analytical, negotiation, communication, teamwork and influencing skills
 </li>
 <li>
 Extensive knowledge and proven sales success with the Bank&rsquo;s products and services, or equivalent
 </li>
 <li>
 In-depth knowledge of regulations impacting the business and the lending and credit approval process
 </li>
 <li>
 Strong understanding of Investment Banking products, with the ability to identify opportunities.
 </li>
 </ul>
</div>

Relationship Manager - Global Network Banking

<div>Relationship Manager, Global Network Banking - 37288
We are seeking an ambitious individual to join the Global Network Banking, Bahrain team as a Relationship Manager to support the growing business and achieve divisional targets. The Relationship Management role provides dedicated relationship management to a portfolio of international corporate customers with accountability for sales, service, risk and operational delivery. This role will have internal and external stakeholders. Internal stakeholders may include Sales, Product Development, Risk &amp; Compliance teams.
In this role, the key responsibilities will include:<ul><li>
Focus on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships by leveraging HSBC's extensive network</li><li>
Drive revenue growth through understanding customer needs and by adopting a needs-based approach which engages clients and increases new business
</li><li>Effectively manage work and support resources to increase quality and time of client visits opportunities</li><li>
Collaborate with Group colleagues to deliver appropriate needs-based solutions for customers
</li><li>Build a strong understanding of the client's business and industry to promote insights, enrich client conversations and deliver fair outcomes
</li><li>Deepen understanding of the client through pro-active credit risk assessments and customer due diligence reviews
</li><li>Confidently manage financial crime risk throughout the client lifecycle by identifying, assessing, accepting, monitoring, escalating and mitigating risk.</li><li>
Ensure adherence to all applicable operational risk HSBC Standards and policies, reporting any breaches in accordance with local procedures</li><li>
Keep abreast of developments, products and offerings from HSBC, competitors and market changes</li><li>
Ensure prompt escalation or sharing of relevant information relating to the client, so that members of the client coverage team can form and maintain a comprehensive understanding of the risks to HSBC by the client
</li><li>Relationship Management role holders will be required to acquire knowledge of a product area and in some geographies may need to hold specific certificates or need membership of a regulatory body.</li><li>
Drive new-to-bank acquisition, which will be a key measure of success</li></ul><div></div><div> 
To be successful in the role, you should meet the following requirements:</div> 
<div></div><ul><li>
Strong experience in banking experience as a Relationship Manager or Associate Relationship Manager managing/supporting international subsidiaries or MNCs. Experience in Bahrain market is preferred.
</li><li>Strong credit and financial analytical skills</li><li>
Comprehensive knowledge of economic trends and regulatory environment</li><li>
Knowledge of key international corridors driving growth, as well as focus sectors.
</li><li>Strong organizational, analytical, negotiation, communication, teamwork and influencing skills</li><li>
Extensive knowledge and proven sales success with the Bank&rsquo;s products and services, or equivalent</li><li>
In-depth knowledge of regulations impacting the business and the lending and credit approval process</li><li>
Strong understanding of Investment Banking products, with the ability to identify opportunities.</li></ul></div>

Minor Hotels

<div>
 
 Minor Hotels is seeking an experienced Cluster General Manager to lead the pre-opening and operational launch of Tivoli Bilaj Al Jazayer Bahrain and AVANI Bilaj Al Jazayer Bahrain Resort. The role will oversee the strategic, commercial, and operational performance of both properties, ensuring successful market positioning, strong financial results, and exceptional guest experiences
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 Operational &amp; Financial Management
 
 
 
 
 <ul>
 <li>
 Strong knowledge of budgeting, financial analysis, and P&amp;L management to maximize profitability.
 </li>
 <li>
 Ability to optimize resources and ensure high standards across all hotel operations, including F&amp;B, wellness, and beach club facilities.
 </li>
 </ul>
 
 
 Leadership &amp; Team Development
 
 
 
 
 <ul>
 <li>
 Skilled in recruiting, training, and leading diverse teams, with a focus on delivering top-tier service and a guest-centric culture.
 </li>
 <li>
 Proven track record in team motivation, conflict resolution, and fostering a collaborative environment.
 </li>
 </ul>
 
 
 Guest Services &amp; Brand Representation
 
 
 
 
 <ul>
 <li>
 Deep commitment to maintaining brand standards for both Avani and Tivoli, ensuring a memorable guest experience that aligns with each brand&rsquo;s identity.
 </li>
 <li>
 Exceptional customer service skills, with the ability to address guest concerns and exceed expectations.
 </li>
 </ul>
 
 
 Pre-Opening &amp; Project Management
 
 
 
 
 <ul>
 <li>
 Expertise in pre-opening processes, including establishing SOPs, onboarding, and coordinating with contractors and project teams.
 </li>
 <li>
 Strong organizational skills to ensure smooth operational launches for both hotels and shared facilities.
 </li>
 </ul>
 
 
 Community &amp; Stakeholder Relations
 
 
 
 
 <ul>
 <li>
 Skilled in establishing and nurturing relationships with local authorities, stakeholders, and community partners, such as Edamah.
 </li>
 <li>
 Ability to serve as a brand ambassador for Avani and Tivoli within the Bilaj Al Jazayer development and the broader Bahrain market.
 </li>
 </ul>
 
 
 Market Knowledge
 
 
 
 
 <ul>
 <li>
 Familiarity with the Bahrain hospitality landscape and insights into regional trends, guest preferences, and tourism dynamics.
 </li>
 <li>
 Knowledge of hospitality technology, management software, and compliance standards within the Gulf region.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 International hospitality professional with extensive leadership experience in resort or luxury hotel operations
 </li>
 <li>
 Currently serving as a General Manager or a strong number two (Hotel Manager / Director of Operations / Resident Manager) ready to step into a GM role
 </li>
 <li>
 Pre-opening experience is essential
 </li>
 <li>
 Exposure to multi-property or cluster operations is highly desirable
 </li>
 <li>
 Proven Experience in Luxury and Life-Style Brands
 </li>
 <li>
 Strong commercial and financial acumen with a proven track record in driving performance
 </li>
 <li>
 Good understanding of the Middle East hospitality market; Bahrain experience would be an advantage
 </li>
 <li>
 Strong leadership capability with the ability to build and lead high-performing teams
 </li>
 </ul>
 
 
 
 
 
 
 
 Additional Information
 
 
 
 
 This role requires a dynamic leader capable of delivering successful pre-opening execution and operational excellence across both properties.
 
 
 
</div>

Cluster General Manager

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80 client onboarding manager jobs In Manama

Client Onboarding Manager

Account Manager

Business Development Professional - IT Solutions

Sales & Marketing Executive

Relationship Manager - Global Network Banking

Relationship Manager - Global Network Banking

Cluster General Manager