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client onboarding manager

Apex Group Ltd

<div>
 The Apex Group was established in Bermuda in 2003 and is now one of the world&rsquo;s largest fund administration and middle office solutions providers.
 
 
 Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.
 
 
 That&rsquo;s why, at Apex Group, we will do more than simply &lsquo;empower&rsquo; you. We will work to supercharge your unique skills and experience.
 
 
 Take the lead and we&rsquo;ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
 
 
 For our business, for clients, and for you
 
 
 
 Client Onboarding Manager
 
 
 
 
 AVP Level 1
 
 
 
 
 Role Location:
 
 Manama, Bahrain
 
 
 
 Reporting Line:
 
 Head of Client Onboarding - MENA
 
 
 
 Employment Type:
 
 Permanent
 
 
 
 About Apex
 
 
 
 The Apex Group is a global financial services provider with 13,000+ staff across 80+ offices globally. We look to recruit bright, articulate and numerate employees who are not afraid of a challenge and are prepared to work hard and love what they do.
 
 
 Every employee plays a part in making Apex who we are today and the more that we grow, the more important that becomes. Whatever your career path or specialism Apex provides a global platform to allow you to thrive.
 
 
 
 Your main responsibilities:
 
 
 
 <ul>
 <li>
 Acting as the key client contact throughout the client onboarding process to ensure seamless transition from Sales to BAU;
 </li>
 <li>
 Act as a first point of contact for client issues relating to onboarding matters.
 </li>
 <li>
 Coordinating client adoptions, account openings, review of fund offering documentation and legal agreements, internal system set ups, and project planning.
 </li>
 <li>
 Project management and coordination of internal functions to onboard new clients (launches and conversions) including Service Delivery, Sales, Legal, Compliance, and Technology teams.
 </li>
 <li>
 As part of the onboarding process, the candidate will be expected to provide regular status updates to new clients and internal parties. Weekly project calls should be held with stakeholders and project plans should be maintained to track progress.
 </li>
 <li>
 Assist in the initial drafting and review of client service agreements.
 </li>
 <li>
 Interacting with the Legal Department on template management and control.
 </li>
 <li>
 Managing the internal review process across different product and service lines within the fund administration, corporate services, depository and other product lines.
 </li>
 <li>
 Provide day-to-day client onboarding advice across all Apex Group business lines to best meet their business needs and maintain good working relationships through active communication, facilitation and teamwork.
 </li>
 <li>
 Strong project management skills and the ability to proactively manage multiple/changing priorities and deadlines.
 </li>
 <li>
 Support the wider onboarding team and sub processes where required.
 
 
 </li>
 </ul>
 Your skills:
 
 
 <ul>
 <li>
 An individual with a bachelor/master&rsquo;s degree qualification or equivalent.
 </li>
 <li>
 A minimum of 3-5 years of experience within the investment funds industry.
 </li>
 <li>
 A good knowledge of the funds industry, experience of different fund structures, domiciles and regulatory requirements is an advantage, Project management skills.
 </li>
 <li>
 Be comfortable/competent in dealing with fund structuring issues, legal terminology, and fund services agreements.
 </li>
 <li>
 Knowledge of Client KYC and Legal contract management is an advantage.
 </li>
 <li>
 Be highly motivated and a self-starter with the ability to work semi-supervised supporting a fast-paced dynamic business.
 </li>
 <li>
 Possess team spirit and enthusiasm with the capacity to build strong client relationships.
 </li>
 <li>
 Excellent organizational, communication and interpersonal skills and a truly client servicing mindset.
 </li>
 <li>
 Professional level of English (spoken and written), every other language is an advantage.
 </li>
 <li>
 Client facing experience is a must.
 
 
 </li>
 </ul>
 
 What you can expect:
 
 
 
 <ul>
 <li>
 We are looking for a client onboarding associate to work with a top tier financial services provider. This is a tremendous opportunity for someone with a good knowledge of the funds industry looking to develop their skills further. The position is very much client facing and will involve client meetings. Additionally, the position will involve a high level of interaction with all functional areas within the Fund administration including Service Delivery teams, Compliance, Technology, Product Management &amp; Sales.
 
 
 </li>
 </ul>
 
 Performance:
 
 
 
 <ul>
 <li>
 The successful candidate will be expected to work on his / her own initiative to successfully onboard new fund launches and conversions and ensure a positive onboarding experience for clients. Documentary and other standards should be used wherever practical to ensure consistency and efficiency.
 
 
 </li>
 </ul>
 
 Additional Information:
 
 
 
 We are an equal opportunity employer and ensure that no applicant is subject to less favorable treatment on the grounds of gender, gender identity, marital status, race, color, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependents, physical or mental disability. Any hiring decision are made based on the skills, qualifications, and experiences.
 
 
 We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society, and the planet.
 
 
 For more information on our commitment to Corporate Social Responsibility (CSR)) please visit https://theapexgroup.com/csr-policy/
 
 
 
 Disclaimer:
 
 Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
 
 
 Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
</div>

Client Onboarding Manager

qlub

<div>
 
 Why qlub?
 
 
 
 
 Qlub is revolutionizing the dining experience with ultra fast, seamless payment solutions. Guests pay in seconds by scanning a QR code with no app download required.
 
 
 
 
 From Pay-at-Table QR payments and Digital Menus to Order-and-Pay, Payment Links, and SoftPOS terminals, qlub streamlines the entire payment process, making it faster and more convenient for both diners and restaurants. Even splitting the bill becomes effortless.
 
 
 
 
 We help restaurants focus on what they do best, delivering great hospitality. By removing payment friction, we increase table turnover, improve operational efficiency, and boost profitability. Built-in analytics, instant tipping and reviews, and automated accounting empower restaurants to thrive in today&rsquo;s digital-first world.
 
 
 
 
 We are a fast scaling fintech startup backed by Mubadala, e&amp;, Shorooq and Mastercard. With $72M total fundraised, we have expanded globally, doubled headcount over the past year, and this is just the beginning!
 
 
 
 
 This is more than a job. It is an opportunity to help shape how qlub scales as we build high performing, diverse teams around the world.
 
 
 
 
 The role
 
 
 
 
 We&rsquo;re seeking an Onboarding Executive to own and execute our operations strategy.
 
 
 
 
 You will be responsible for Onboarding new restaurants and training staff&rsquo;s
 
 
 
 
 This role requires a valid driver's license, You&rsquo;ll play a pivotal role in shaping qlub&rsquo;s expansion, working closely with our partners to deliver frictionless guest experiences and empower restaurants to thrive.
 
 
 
 
 What you&rsquo;ll be driving:
 
 
 
 <ul>
 <li>
 Create and maintain an onboarding schedule across your designated area/city and meet all timelines.
 </li>
 <li>
 Provide training to merchants&rsquo; staff on-site, via phone, virtual.
 </li>
 <li>
 Cultivate great relationships with your accounts.
 </li>
 <li>
 Mystery shop to ensure all venue staff are up to speed in their product knowledge and management.
 </li>
 <li>
 Collaborate with internal teams (Sales, Operations, &amp; Finance) to ensure client satisfaction.
 </li>
 <li>
 Create a great Merchant experience by answering any queries and/or managing requests.
 </li>
 <li>
 Perform tests of new features and integrations.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Relevant business degree;
 </li>
 <li>
 Fluent in English and Arabic both written and spoken is a must;
 </li>
 <li>
 Understanding of Excel and Google Sheets.
 </li>
 <li>
 Strong organizational and time management skills
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Strong entrepreneurial spirit - desire to build something big, hustle to get things done and have a measurable impact for your efforts.
 
 
 </li>
 </ul>
 
 What we offer:
 
 
 
 <ul>
 <li>
 Be part of an exciting, fast-paced environment, where you can grow the business from an early-stage start-up into a global organization
 </li>
 <li>
 Drive growth and tailoring of fast-evolving new products and features
 </li>
 <li>
 Work with highly motivated people, enthusiastic about improving the customer experience at table-service restaurants.
 
 
 </li>
 </ul>
 
 Sounds like you? Are you excited by this opportunity? If so, &ldquo;Apply now&rdquo;.
 
</div>

Onboarding Executive

Pay10 Bahrain

<div>
 
 
 Company Overview
 
 
 
 We are a global payments technology company delivering secure, scalable payment solutions to B2B and B2C customers worldwide. Our product suite includes a robust payment gateway, money transfer services, digital wallets, and a broad range of value-added payment solutions. Powered by cutting-edge technology and a strong focus on user experience, we simplify payments and enable businesses and individuals to operate confidently in the digital economy.
 
 
 
 
 
 
 Role overview:
 
 
 
 We are seeking a meticulous and proactive
 
 Compliance Analyst
 
 to join Pay10 Bahrain. This role plays a crucial part in our AML/CFT, Sanctions screening and Compliance processes. The ideal candidate will demonstrate precision, speed, and accuracy in decision making, ensuring that alerts raised by our sanctions screening systems are effectively assessed and addressed under the oversight of Head of Compliance &amp; MLRO.
 
 
 
 
 
 
 Key responsibilities
 
 
 <ul>
 <li>
 Sanctions Screening and Alert Handling
 </li>
 <li>
 Regulatory Risk Management
 </li>
 <li>
 Client On-boarding and KYC Management
 </li>
 <li>
 Client Risk Assessment and Monitoring
 </li>
 <li>
 External Reporting and Regulatory Communication
 </li>
 <li>
 Policy Improvement and Compliance Advisory
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in finance, Accounting, Commerce, Business Administration, or a related field.
 </li>
 <li>
 At least 2 years of experience in banking or financial institution in a similar role.
 </li>
 <li>
 Knowledge of customer onboarding, merchant documentation, and customer transaction behaviors.
 </li>
 <li>
 Strong familiarity with local sanctions regulation and
 
 Central Bank Bahrain
 
 (CBB) regulatory environment is essential
 </li>
 <li>
 Understanding of financial institutions&rsquo; systems, reports, and workflows.
 </li>
 <li>
 Proficiency in Microsoft Office tools (Word, Excel, PowerPoint)..
 </li>
 <li>
 Excellent communication skills, both verbal and written, to effectively interact with internal teams and customers.
 </li>
 </ul>
 
 
</div>

Compliance Analyst

AlloyX Group (AXG)

<div>
 
 
 Role Overview
 
 
 
 The HR Manager is a strategic and operational role reporting directly to the CEO. This position is responsible for the end-to-end management of all employee-related functions, ensuring the development of robust recruitment policies, seamless payroll administration, and full compliance with local labor regulations.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 
 Recruitment Policies &amp; Procedures:
 
 Design and implement end-to-end recruitment policies; manage the entire hiring process including sourcing, interview coordination, documentation, and onboarding readiness.
 </li>
 <li>
 
 Payroll &amp; Benefits:
 
 Lead the administration of payroll, employee benefits, and talent-related financial coordination to ensure accuracy and timely delivery.
 </li>
 <li>
 
 Employee Lifecycle Management:
 
 Oversee the complete onboarding and offboarding processes, including orientation, system access, and all required documentation.
 </li>
 <li>
 
 Labor Compliance:
 
 Ensure all employee contracting and HR practices are in strict compliance with Bahrain labor regulations and legal standards.
 </li>
 <li>
 
 HR Reporting &amp; Analytics:
 
 Prepare, maintain, and manage comprehensive HR and operational reports for the CEO and leadership team.
 </li>
 <li>
 
 Records &amp; Confidentiality:
 
 Maintain high-security standards for accurate and confidential employee records (both digital and physical).
 </li>
 <li>
 
 Internal Coordination:
 
 Facilitate internal communications and cross-functional coordination across local and regional teams on all HR-related matters.
 </li>
 <li>
 
 Ad-hoc Tasks:
 
 Additionally execute any ad-hoc tasks and initiatives assigned in a timely manner.
 </li>
 </ul>
 
 
 
 
 
 Key Requirements
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor's degree in Human Resources, Business Administration, or a related field.
 </li>
 <li>
 
 Expertise:
 
 Proven experience in managing end-to-end HR processes, including payroll and recruitment policy development.
 </li>
 <li>
 
 Compliance:
 
 Strong, up-to-date knowledge of Bahrain labor laws and HR best practices.
 </li>
 <li>
 
 Professionalism:
 
 High level of professionalism, discretion, and the ability to work closely with the CEO on sensitive matters.
 </li>
 <li>
 
 Environment:
 
 Experience in fintech, technology, or fast-paced multinational environments is highly preferred.
 </li>
 </ul>
 
 
 
</div>

HR Manager

Voyager IT Solutions Pvt Ltd - Infopark

IT software : Sales Executive Location : Bahrain Full-Time | On-Site Experience: 2&ndash;3 YearsOverviewWe are seeking a dynamic and goal-oriented Sales Executive to join our growing team in Bahrain. This role is ideal for a junior-level professional with prior experience in software or IT solution sales who is eager to expand their career in a fast-paced environment.Responsibilities<ul><li>Develop new business opportunities within the software/IT sector.</li><li>Engage prospective clients through meetings, calls, and networking.</li><li>Deliver compelling product demonstrations and presentations.</li><li>Build long-term client partnerships and ensure high customer satisfaction.</li><li>Consistently meet or exceed assigned sales targets.</li><li>Work closely with technical and support teams to ensure smooth onboarding and service delivery.</li><li>Maintain accurate sales pipeline records and submit performance reports.</li></ul>What We&rsquo;re Looking For<ul><li>2&ndash;3 years of proven sales experience in IT or software solutions.</li><li>Strong interpersonal, presentation, and closing skills.</li><li>Driven, ambitious, and target-focused mindset.</li><li>Familiarity with the Bahrain business landscape is advantageous.</li><li>Ability to work independently while contributing to team goals.</li></ul>Work Location: In person

Sales Executive

TIVOLI

<div>Company Description 
Minor Hotels is seeking an experienced Cluster General Manager to lead the pre-opening and operational launch of Tivoli Bilaj Al Jazayer Bahrain and AVANI Bilaj Al Jazayer Bahrain Resort. The role will oversee the strategic, commercial, and operational performance of both properties, ensuring successful market positioning, strong financial results, and exceptional guest experiences 
Job Description 
Operational &amp; Financial Management<ul><li>
Strong knowledge of budgeting, financial analysis, and P&amp;L management to maximize profitability.</li><li>
Ability to optimize resources and ensure high standards across all hotel operations, including F&amp;B, wellness, and beach club facilities.</li></ul>
Leadership &amp; Team Development<ul><li>
Skilled in recruiting, training, and leading diverse teams, with a focus on delivering top-tier service and a guest-centric culture.</li><li>
Proven track record in team motivation, conflict resolution, and fostering a collaborative environment.</li></ul>
Guest Services &amp; Brand Representation<ul><li>
 Deep commitment to maintaining brand standards for both Avani and Tivoli, ensuring a memorable guest experience that aligns with each brand&rsquo;s identity.</li><li>
 Exceptional customer service skills, with the ability to address guest concerns and exceed expectations.</li></ul>
Pre-Opening &amp; Project Management<ul><li>
 Expertise in pre-opening processes, including establishing SOPs, onboarding, and coordinating with contractors and project teams.</li><li>
 Strong organizational skills to ensure smooth operational launches for both hotels and shared facilities.</li></ul>
Community &amp; Stakeholder Relations<ul><li>
Skilled in establishing and nurturing relationships with local authorities, stakeholders, and community partners, such as Edamah.</li><li>
 Ability to serve as a brand ambassador for Avani and Tivoli within the Bilaj Al Jazayer development and the broader Bahrain market.</li></ul>
Market Knowledge<ul><li>
Familiarity with the Bahrain hospitality landscape and insights into regional trends, guest preferences, and tourism dynamics.</li><li>
 Knowledge of hospitality technology, management software, and compliance standards within the Gulf region.</li></ul> 

Qualifications 
<ul><li>
International hospitality professional with extensive leadership experience in resort or luxury hotel operations</li><li>
Currently serving as a General Manager or a strong number two (Hotel Manager / Director of Operations / Resident Manager) ready to step into a GM role</li><li>
Pre-opening experience is essential</li><li>
Exposure to multi-property or cluster operations is highly desirable</li><li>
Proven Experience in Luxury and Life-Style Brands</li><li>
Strong commercial and financial acumen with a proven track record in driving performance</li><li>
Good understanding of the Middle East hospitality market; Bahrain experience would be an advantage</li><li>
Strong leadership capability with the ability to build and lead high-performing teams</li></ul> 
Additional Information 
This role requires a dynamic leader capable of delivering successful pre-opening execution and operational excellence across both properties.</div>

Cluster General Manager

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151 client onboarding manager jobs In Manama

Client Onboarding Manager

Client Onboarding Manager

Onboarding Executive

Compliance Analyst

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Cluster General Manager