asst. restaurant manager - primavera (italian speaking)

marketing executive

business development – b2b sales job Jobs in Manama

business development – b2b sales job

complex director of marketing Jobs in Manama

complex director of marketing

projects manager

sales executive

business development manager

Zain

<div>About the Role 
The Manager of CVM &amp; Retention is accountable for driving customer life-cycle strategies that increase customer value, strengthen loyalty and minimize churn. The role focuses on analyzing customer data and behavior to design targeted retention strategies, programs, personalized offers and engagement initiatives that maximizes revenues and profitability. The Manager will be working closely with the Products and Services Team, Sales, Technology, Digital and Customer care teams, to ensure seamless execution of revenue simulation and retention campaigns while continuously monitoring results and identifying new opportunities to enhance customer satisfaction.
What We Need From You<ul><li> 
Analyze customer data, usage partners and behavior to identify opportunities for increasing CLV.</li><li>
Develop and refine customer segmentation to tailor retention, upsell, and cross-sell strategies.</li><li>
Monitor churn trends and provide proactive insights to minimize attrition.</li><li>
Design and execute retention programs and loyalty initiatives to reduce churn and strengthen customer loyalty.</li><li>
Develop strategies to upsell and cross-sell products and services, ensuring growth in ARPU and overall base revenue.</li><li>
Lead the design, execution and monitoring of all BTL campaigns across multiple channels including digital.</li><li>
Build and maintain dashboards to track the performance and ROI of CVM campaigns.</li><li>
Ensure CVM campaigns complement the broader marketing launches and go-to-market strategies.</li><li>
Collaborate with the Customer Experience and digital team to design seamless customer journeys that drive satisfaction and loyalty.</li><li>
Gather and analyze customer feedback to identify pain points and work with relevant team to resolve issues.</li><li>
Implement personalized communication strategies for different customer segments.</li><li>
Establish and lead churn management processes, including proactive and reactive churn strategies.</li><li>
Work with Sales and Customer Care teams to execute retention plans, with clear ownership and accountability across teams.</li><li>
Direct and support sales channels through training, incentives and push activities to deliver the CVM plan.</li><li>
Define KPIs to measure retention effectiveness, campaigns ROI and revenue impact.</li><li>
Prepare and present regular reports, insights and recommendations to Senior Management.</li><li>
Drive innovation in CVM practices, adopt new tools, analytics and best practices to stay ahead of competition.</li><li>
Mentor and guide CVM team members, fostering a performance-driven and customer-focused culture.</li><li>
Perform other related duties or special projects assigned by Senior Management.</li></ul> 

Education and Experience<ul><li> 
BSC in Business Administration, Marketing, Data Analytics, or relevant field. (Master's degree or a professional certification in CVM or Data Analytics is an advantage).</li><li>
8 to 10 years of experience in telecom or related industries with focus on CVM or customer retention.</li></ul>
Skills and Knowledge<ul><li> 
Proven track record in designing and executing customer life-cycle strategies, retention programs and personalized campaigns.</li><li>
Experienced in managing cross-functional projects and leading teams toward revenue or churn reduction targets.</li><li>
Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.</li><li>
Proficiency in campaign management tools and BI/Analytics platforms.</li><li>
Excellent communication, presentation and reporting skills.</li><li>
Problem solving and decision-making abilities with a data driven and customer-centric mindset.</li></ul></div>

Manager - CVM and Retention

World Aquatics

<div>
 
 Job Description
 
 
 
 
 
 The role:
 
 
 
 
 The World Aquatics Training Centre in Bahrain is seeking a qualified Strength &amp; Conditioning Coach for its expanding swimming and diving scholarship programme.
 
 
 Working under the Head Coach and alongside the Scholarship Programme Manager, the role supports the physical preparation of scholarship swimmers and divers through structured training, injury prevention, and performance optimisation within a high-performance environment.
 
 
 
 Key Responsibilities
 
 
 
 Programme Management &amp; Strength &amp; Conditioning Delivery
 
 
 <ul>
 <li>
 Support the Head Coach in designing and delivering daily training sessions for swimmers and divers.
 </li>
 <li>
 Contribute to the Annual Performance Plan and ongoing performance monitoring and evaluation.
 </li>
 <li>
 Design and deliver sport-specific strength, conditioning, mobility, and physical preparation programmes.
 </li>
 <li>
 Implement load management and monitoring systems to optimise adaptation and reduce injury risk.
 </li>
 <li>
 Collaborate with medical and physiotherapy staff on injury prevention, rehabilitation, and return-to-performance.
 </li>
 <li>
 Contribute to interdisciplinary planning with coaching, sports science, and medical teams.
 </li>
 <li>
 Monitor athlete fatigue, readiness, and physical development using testing and tracking tools.
 </li>
 <li>
 Provide input into injury prevention strategies specific to swimming and diving biomechanics and load profiles.
 </li>
 <li>
 Support training camps and competitions to ensure athletes maintain optimal physical preparation and performance readiness.
 </li>
 <li>
 Maintain performance tracking data and contribute to internal reporting.
 </li>
 <li>
 Educate athletes on recovery, training habits, and performance optimisation.
 
 
 </li>
 </ul>
 
 High-Performance Coaching Contribution
 
 
 
 <ul>
 <li>
 Support the Bahrain Development Programme objectives within a high-performance environment focused on excellence and continuous improvement.
 </li>
 <li>
 Collaborate with coaching staff and provide feedback to the Head Coach on athlete condition, progress, and readiness.
 </li>
 <li>
 Contribute to training effectiveness and athlete development while promoting professionalism, accountability, and a performance-driven culture.
 </li>
 <li>
 Demonstrate emotional intelligence and cultural awareness in a safe, supportive, and diverse environment.
 </li>
 <li>
 Engage in continuous professional development.
 
 
 </li>
 </ul>
 
 Administrative &amp; Performance Support
 
 
 
 <ul>
 <li>
 Maintain accurate training records, testing data, performance logs, and internal reporting documentation.
 </li>
 <li>
 Support preparation of performance reports, training schedules, and programme evaluations.
 </li>
 <li>
 Assist communication and coordination between coaching, performance, and support teams.
 
 
 </li>
 </ul>
 
 Travel &amp; Competition Support
 
 
 
 <ul>
 <li>
 Provide strength and conditioning support during training camps and competitions.
 </li>
 <li>
 Support athlete readiness during travel periods and assist with performance logistics.
 
 
 </li>
 </ul>
 
 Miscellaneous Programme Support
 
 
 
 <ul>
 <li>
 Support operational tasks to ensure smooth programme delivery.
 </li>
 <li>
 Provide support to the Head Coach to maintain training continuity when required.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 
 Experience &amp; Skills:
 
 
 
 
 <ul>
 <li>
 Degree in Strength &amp; Conditioning, Sport Science, Exercise Physiology, or related field.
 </li>
 <li>
 Recognised S&amp;C certification (e.g. NSCA CSCS or equivalent preferred).
 </li>
 <li>
 Proven experience working in elite or high-performance swimming and/or diving environments.
 </li>
 <li>
 Experience within structured athlete development or national/international performance programmes.
 </li>
 <li>
 Strong understanding of training periodisation, load management, and performance monitoring.
 </li>
 <li>
 Familiarity with injury prevention principles in aquatic sports.
 </li>
 <li>
 Knowledge of anti-doping policies and commitment to clean sport practices.
 </li>
 <li>
 Strong communication and interpersonal skills with the ability to work in a multidisciplinary team.
 </li>
 <li>
 Highly organised with strong attention to detail and data management capability.
 </li>
 <li>
 Ability to manage multiple priorities in a high-performance environment.
 </li>
 <li>
 Willingness to travel internationally for competitions and training camps.
 </li>
 <li>
 Fluency in English is required; additional languages are an advantage.
 
 
 </li>
 </ul>
 
 
 Start Date:
 
 
 Q3 2026.
 
 
 
 
 Location:
 
 
 Bahrain.
 
 
 
 
 Closing date:
 
 
 June 12, 2026. Suitable candidates may be interviewed prior to the closing date.
 
 
 
 
 What we offer?
 
 
 
 
 <ul>
 <li>
 Opportunity to work in an exciting, fast-paced, international sports environment.
 </li>
 <li>
 Exposure to high-profile major global sports events.
 </li>
 <li>
 A collaborative, multicultural workplace with opportunities to travel globally.
 
 
 </li>
 </ul>
 World Aquatics is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status If you are interested in this position and you meet the requirements in the profile, please submit your application with a CV and Covering letter via LinkedIn or our careers page https://jobs.world.luccasoftware.com/world-aquatics
 
 
 
 Despite receiving a high number of applications, we will endeavour to respond to all applicants.
 
</div>

Strength and Conditioning Coach 75-100%

The Ritz-Carlton Hotel Company, L.L.C.

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26084644
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 Building 173, Road 2803, Manama, Bahrain, Bahrain,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Assisting in Management of Restaurant Team
 
 
 
 <ul>
 <li>
 Handles employee questions and concerns.
 </li>
 <li>
 Monitors employees to ensure performance expectations are met.
 </li>
 <li>
 Provides feedback to employees based on observation of service behaviors.
 </li>
 <li>
 Assists in supervising daily shift operations.
 </li>
 <li>
 Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.
 </li>
 <li>
 Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.
 
 
 </li>
 </ul>
 
 Conducting Day-to-Day Restaurant Operations
 
 
 
 <ul>
 <li>
 Ensures all employees have proper supplies, equipment and uniforms.
 </li>
 <li>
 Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.
 </li>
 <li>
 Ensures compliance with all restaurant policies, standards and procedures.
 </li>
 <li>
 Monitors alcohol beverage service in compliance with local laws.
 </li>
 <li>
 Manages to achieve or exceed budgeted goals.
 </li>
 <li>
 Performs all duties of restaurant employees and related departments as necessary.
 </li>
 <li>
 Opens and closes restaurant shifts.
 
 
 </li>
 </ul>
 
 Providing Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Interacts with guests to obtain feedback on product quality and service levels.
 </li>
 <li>
 Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
 </li>
 <li>
 Encourages employees to provide excellent customer service within guidelines.
 </li>
 <li>
 Handles guest problems and complaints, seeking assistance from supervisor as necessary.
 </li>
 <li>
 Strives to improve service performance.
 </li>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Assists in the review of comment cards and guest satisfaction results with employees.
 </li>
 <li>
 Meets and greets guests.
 
 
 </li>
 </ul>
 
 Conducting Human Resource Activities
 
 
 
 <ul>
 <li>
 Supervises on-going training initiatives.
 </li>
 <li>
 Uses all available on the job training tools for employees.
 </li>
 <li>
 Communicates performance expectations in accordance with job descriptions for each position.
 </li>
 <li>
 Coaches and counsels employees regarding performance on an on-going basis.
 
 
 </li>
 </ul>
 
 Additional Responsibilities
 
 
 
 <ul>
 <li>
 Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
 </li>
 <li>
 Analyzes information and evaluating results to choose the best solution and solve problems.
 </li>
 <li>
 Assists servers and hosts on the floor during meal periods and high demand times.
 </li>
 <li>
 Recognizes good quality products and presentations.
 </li>
 <li>
 Supervises daily shift operations in absence of Restaurant Manager.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
 
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
 
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
 
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
</div>

Asst. Restaurant Manager - Primavera (Italian Speaking)

<div>About the Role 
The Roaming Products and Services Consultant is accountable for shaping and accelerating the commercial performance of Zain Bahrain's roaming connectivity portfolio, covering Zain Roaming Passes and roaming eSIM products. The role provides strategic and hands-on support across proposition design, pricing, market coverage, digital acquisition, customer journeys, partnerships, performance analytics and go-to-market execution. The Consultant will work closely with Consumer Products and Services, Wholesale, Digital, Technology, CVM, Marcom, Customer Care, Finance and relevant external partners to grow revenue and profitability, improve customer experience and establish a differentiated and scalable travel connectivity proposition.
This is a temporary, project-based consultancy position.
What We Need From You<ul><li> 
Develop and maintain an integrated strategy and product roadmap for Zain Roaming Passes and eSIM roaming products aligned with consumer priorities and travel trends.</li><li>
Define clear market positioning, target segments and roles for each proposition, minimizing overlap and maximizing cross-sell across the portfolio.</li><li>
Own commercial performance reviews covering revenue, gross margin, activations, active users, conversion, repeat purchase, ARPU and customer acquisition cost.</li><li>
Prepare annual business plans, forecasts, budgets and commercial targets and recommend corrective actions when performance is below plan.</li><li>
Design and continuously optimize roaming passes and eSIM propositions, including pricing, allowances, validity, destinations, coverage and promotional mechanics.</li><li>
Conduct competitor, market and international benchmarking across mobile roaming, travel eSIM and digital travel services to identify growth opportunities.</li><li>
Work with Wholesale Roaming, Finance and partners to assess costs, improve margins and support the optimization of commercial terms.</li><li>
Develop market-prioritization models based on travel volumes, customer demand, wholesale cost, competitive intensity and revenue potential.</li><li>
Lead go-to-market planning for launches, enhancements and campaigns, ensuring readiness across communications, channels, systems, support and customer terms.</li><li>
Develop digital acquisition and conversion plans across the Zain App, websites, paid media, social channels, CRM and other channels.</li><li>
Design and optimize end-to-end customer journeys, including discovery, purchase, eSIM installation, activation, payment, usage monitoring, renewal and support.</li><li>
Identify operational and customer pain points and coordinate with Technology, Digital, Customer Care and vendors to resolve them within agreed timelines.</li><li>
Develop lifecycle and contextual engagement journeys, including pre-travel recommendations, arrival triggers, allowance alerts, renewal, cross-sell and win-back campaigns.</li><li>
Establish dashboards and recurring performance reports, providing management with actionable insights, risks, opportunities and recommendations.</li><li>
Analyze product, market and customer cohorts to improve conversion, usage, retention, repeat purchase, revenue and profitability.</li><li>
Support the development and management of strategic partnerships with airlines, airports, travel platforms, insurers, payment providers and lifestyle partners.</li><li>
Monitor service performance and key operational KPIs, including provisioning, payment success, activation success, service availability, complaints and SLA adherence.</li><li>
Ensure products, campaigns and customer communications comply with regulatory, legal, data privacy, fraud-control and internal governance requirements.</li><li>
Transfer knowledge, document processes and provide guidance to internal teams, while performing other related assignments requested by Senior Management.</li></ul>
Education and Experience<ul><li> 
Bachelor's degree in Business Administration, Marketing, Telecommunications, Finance, Economics or a relevant field. A Master's degree, MBA, or certification in product management, digital commerce or telecom roaming is an advantage.</li><li>
8 to 10 years of experience in telecom, roaming, digital products, eSIM, product management or commercial strategy.</li><li>
Demonstrated experience managing or advising on roaming propositions, digital travel products, international eSIM or adjacent connectivity services.</li><li>
Proven track record in product commercialization, pricing, business cases, revenue and margin optimization, go-to-market execution and cross-functional delivery.</li></ul>
Skills and Knowledge<ul><li> 
Strong knowledge of retail and wholesale roaming economics, roaming passes, eSIM and digital connectivity business models.</li><li>
Commercial and financial acumen, including pricing, forecasting, profitability analysis and business-case development.</li><li>
Strong analytical skills and proficiency in dashboards, BI tools and performance reporting.</li><li>
Knowledge of digital commerce, customer journeys, product management and go-to-market practices.</li><li>
Excellent stakeholder management, negotiation, presentation and influencing skills, with the ability to work independently and drive outcomes.</li></ul></div>

Consultant - Roaming Products & Services

Deloitte

<div>
 
 About Deloitte
 
 
 
 When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award.
 
 
 
 Our Purpose
 
 
 
 Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most&mdash;for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.
 
 
 Our shared values guide the way we behave to make a positive, enduring impact:
 
 
 <ul>
 <li>
 Lead the way
 </li>
 <li>
 Serve with integrity
 </li>
 <li>
 Take care of each other
 </li>
 <li>
 Foster inclusion
 </li>
 <li>
 Collaborate for measurable impact
 
 
 </li>
 </ul>
 
 Audit &amp; Assurance | Senior
 
 
 
 During Your Tenure As a Senior In Audit &amp; Assurance, You Will Demonstrate And Develop Your Capabilities In The Following Areas
 
 
 <ul>
 <li>
 Builds trust and credibility with stakeholders by seeking to understand their service levels expectations and what matters to them individually.
 </li>
 <li>
 Delivers high quality services by demonstrating a practical awareness of the impact of regulation and risk management on business processes and controls.
 </li>
 <li>
 Takes responsibility for understanding key statistics and industry matters about entity before engagement begins.
 </li>
 <li>
 Adapts template referral instructions to clearly outline the scope of procedures to be performed, including the areas of audit focus. Understands the structure of the group audit and for whom the referral instructions are intended.
 </li>
 <li>
 Liaises effectively with onshore and offshore Centers of Excellence in the delivery of relevant tasks, understanding the scope of work delegated to them and the importance of providing accurate and complete information to them.
 </li>
 <li>
 Assists in tracking deliverables from component auditors and seeks to understand the relevance and importance of these.
 </li>
 <li>
 Appropriately links risks, controls, procedures and findings from allocated sections across the EMS file on a timely basis.
 </li>
 <li>
 Can articulate the audit quality milestones, the ways in which teams demonstrate completeness of milestones, and how the audit quality milestones contribute to audit quality.
 </li>
 <li>
 Understands the rationale behind the timings of the audit plan and is prepared to offer challenge around whether work can be performed earlier in the audit cycle.
 </li>
 <li>
 Prepares documentation by anticipating questions that reviewers may ask and distinguishes accounting judgements and conclusions from auditing judgements and conclusions.
 </li>
 <li>
 Understands that it is important to develop relationships beyond the finance function in order to better understand the entity's business and apply professional skepticism.
 </li>
 <li>
 Has a practical awareness of the risks around the engagement lifecycle and regulatory environment, and relevant practice protection policies.
 
 
 </li>
 </ul>
 
 Leadership Capabilities:
 
 
 
 <ul>
 <li>
 Builds own understanding of our purpose and values; explores opportunities for impact.
 </li>
 <li>
 Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.
 </li>
 <li>
 Understands expectations and demonstrates personal accountability for keeping performance on track.
 </li>
 <li>
 Actively focuses on developing effective communication and relationship-building skills.
 </li>
 <li>
 Understands how their daily work contributes to the priorities of the team and the business.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Degree in Accounting or related field. Graduate degree is desired.
 </li>
 <li>
 4+ years of experience in public auditing and accounting, preferably with Big Audit Firms.
 </li>
 <li>
 Supervise staff, inspect client financial records, compile and analyze data, prepare detailed audit reports and resolve accounting research issues.
 </li>
 <li>
 Demonstrate ability to plan and manage engagements and people along with ensuring deliverables meet work plan specifications and deadlines.
 </li>
 <li>
 International accounting qualification is desired: CA, ACCA, or CPA. Preferably CA.
 </li>
 <li>
 Fluent in English (Reading, Speaking and Writing). Preference will be given to Bilingual candidates (Arabic/English).
 </li>
 </ul>
</div>

Senior | Audit | Audit & Assurance | Bahrain FY27

Chenega Corporation

<div>Overview:
<div>
Personnel Assistant I</div><div></div><div> 
Manama, Bahrain</div><div></div><div> 
Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer&rsquo;s core culture? If so, Chenega Military, Intelligence &amp; Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!</div><div></div><div> 
The Personnel Assistant I shall support the Navy Personnel Command by verifying the identity and eligibility of authorized DoD beneficiaries, issuing DoD Identification Cards, and performing DEERS updates in Manama, Bahrain.</div>
Responsibilities:
<ul><li>Interact with customers utilizing effective face-to-face customer service skills of positive attitudes, adaptability, friendliness, empathy, time management, communication, de-escalation, and composure in stressful situations.
</li><li>Verbally acknowledge customers upon arrival.
</li><li>Verify and issue Common Access Cards (CAC) and Uniformed Service Identification (USID) to eligible recipients through DEERS.</li><li>
Serve as Verifying Official on DEERS/RAPIDS terminal and ensure input data for accuracy and correctness.
</li><li>Assist customers with questions concerning identification card eligibility, application requirements, and DEERS.</li><li>
Answer telephone inquiries.</li><li>
Monitor customer wait times via sign-in sheets.
</li><li>Return all failed or retrieved CACs to DMDC monthly.</li><li>
Ensure all non-DEERS CAC updates are performed accurately and efficiently.</li><li>
Perform customer services, including but not limited to PIN resets and verifying and updating PKI certificates, etc.</li><li>
Provide ICA services as necessary to ensure the timely and accurate distribution and retrieval of identification cards, including updating customer information in DEERS.</li><li>
Initiate CAC requests and distribute CACs and PINs IAW the RAPIDS User Guide.
</li><li>Verify identification IAW Homeland Security Presidential Directive 12 (HSPD12) and Federal Information Processing Standards FIPS201-1.</li><li>
Provide ID Card services to all personnel assigned to support customer commands, other military service personnel, retirees and their dependents, and contractors that are verified through the Mission Partner (MP) Identity, Credential and Access Management (ICAM) program.</li><li>
Ensure appropriate security personnel are immediately notified of any unauthorized or unsafe acts, regardless of the rank or position of the person.
</li><li>Verbally encourage all customers to submit feedback and ensure all customers are provided with QR codes, phone numbers, and other necessary information to access the program&rsquo;s customer feedback systems through Qualtrics.</li><li>
Maintain RAPIDS equipment within the physical parameters and configurations established at the time of installation.</li><li>
Perform printer maintenance as stated in the Maintenance and Cleaning Procedures, located in the Verifying Officials Information System (VIOS).</li><li>
Perform printer maintenance and User Maintenance on RAPIDS equipment
</li><li>Keep RAPIDS VPN connected at all times to avoid costly repairs to high-value equipment.
</li><li>Complete annual company and customer training requirements.</li><li>
Assist with monthly metrics reporting</li><li>
Record labor hours daily.</li><li>
Other duties as assigned.</li></ul>
Qualifications:
<ul><li>High School Diploma or GED required.</li><li>
1+ years of experience in a Customer Service environment.</li><li>
Must have the ability to pass a Navy background check before starting and later maintain a Secret clearance.</li><li>
Must obtain an appropriate work visa before starting.</li></ul><div></div><div> 
Preferred Qualifications:</div><ul><li>
Human Resource (HR) background in either Military Personnel or DEEPS/RAPIDS preferred.
<ul><li>Similar HR experience gained from either the private sector or other Federal Agency is acceptable.</li></ul></li></ul><div> 
</div><div>Knowledge, Skills, and Abilities:</div><ul><li>
Proficient in both oral and written communication in order to communicate effectively with others and explain complex actions taken in regard to military members&rsquo; entitlements, allowances, and collections.
</li><li>Working knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.
</li><li>Working knowledge of grammar, spelling, capitalization, punctuation, and military terminology commonly used in office settings to prepare material correctly.</li><li>
Working knowledge of standard office equipment, like computers, electric typewriters, copiers, fax machines, scanners, and other office automation systems to perform a substantial range of office automation support.</li><li>
Ability to multi-task in a high-stress, performance-based environment.</li><li>
Ability to establish priorities and meet established deadlines.</li><li>
Ability to travel locally up to 10% as required.</li></ul><div>
How you&rsquo;ll grow</div><div>
At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there&rsquo;s always room to learn.</div><div></div><div> 
We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.</div><div></div><div> 
Benefits</div><div>
At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.</div><div>
Learn more about what working at Chenega MIOS can mean for you.</div><div></div><div> 
Chenega MIOS&rsquo;s culture</div><div>
Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.</div><div></div><div> 
Corporate citizenship</div><div>
Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.</div><div>
Learn more about Chenega&rsquo;s impact on the world.</div><div>
Chenega MIOS News- https://chenegamios.com/news/</div><div></div><div> 
Tips from your Talent Acquisition Team</div><div>
We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:</div><div>
Chenega MIOS web site - www.chenegamios.com</div><div>
Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm</div><div>
LinkedIn - https://www.linkedin.com/company/1472684/</div><div>
Facebook - https://www.facebook.com/chenegamios/</div><div></div><div> 
#Chenega Analytic Business Solutions, LLC</div>
Teleworking Permitted?: false</div>

Personnel Assistant I

EMCO Company W.L.L.

Contracts Manager / Quantity Surveyor &ndash; MEP (FIDIC)We are seeking an experienced Contracts Manager / Quantity Surveyor &ndash; MEP to lead the commercial, contractual, and cost management of MEP projects from design through construction and final account, in accordance with FIDIC Conditions of Contract. The role is strongly focused on MEP quantity surveying, cost control, and commercial risk management.Key Responsibilities<ul><li>Lead MEP quantity surveying functions, including cost planning, budgeting, BOQs, and cost control.</li><li>Review MEP designs from a commercial and cost-efficiency perspective during the design stage.</li><li>Administer FIDIC-based MEP contracts throughout the project lifecycle.</li><li>Prepare, assess, and negotiate variations, claims, and EOTs, including design-related changes.</li><li>Manage monthly interim valuations, cash flow, and final accounts for MEP packages.</li><li>Identify and mitigate commercial and contractual risks specific to MEP works.</li><li>Coordinate with MEP consultants, engineers, subcontractors, and clients to protect commercial interests.</li><li>Provide commercial input to procurement strategies and subcontractor appointments.</li><li>Prepare cost reports, forecasts, and financial updates for management.</li><li>Support dispute avoidance and resolution through strong contractual control.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Quantity Surveying, Engineering, or Construction Management.</li><li>8+ years&rsquo; experience in MEP quantity surveying and contract management.</li><li>Strong working knowledge of FIDIC contracts.</li><li>Proven experience in MEP design and construction projects.</li><li>Middle East / GCC experience preferred.</li><li>Professional certification (MRICS / RICS) is an advantage.</li></ul>Core Skills<ul><li>MEP cost planning, BOQs, and value engineering</li><li>FIDIC contract administration and claims</li><li>Change management and EOT assessment</li><li>Commercial risk and cash flow control</li><li>Strong negotiation and reporting skills</li></ul>Job Type: Full-timePay: BD1,500.000 - BD2,500.000 per monthWork Location: In person

Quantity Surveyor MEP (Contracts Manager)

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