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client onboarding manager

key account team leader

<div></div><div>Key Account Team Leader
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Who ever said &lsquo;&lsquo;the sky is the limit&rsquo;&rsquo; never spoke to you! Because for you it&rsquo;s the beginning. DHL Global Forwarding has an opening for an Key Account Team Leader in Bahrain.
Join us in connecting people and improving lives! 
In this Key Account Team Leader position
<ul><li>Coordinate airfreight operations plans and processes in line with business strategy and requirements, global guidelines and policies</li>
<li>Coach, guide and ensure team are trained for execution of day-to-day tasks and activities and meet work schedules and targets at a department/ small unit with multiple team's level</li>
<li>Identify and resolve recurring issues, and suggest modifications to airfreight operations work methods focusing on increasing effectiveness and efficiency</li>
<li>Provide input for processes and design systems to enhance service quality and alignment with company&rsquo;s direction and long-term goals</li>
<li>Identify performance issues of suppliers, and propose solutions to improve performance</li>
<li>May use Industry sector or logistics specialist expertise in their day-to-day work</li>
<li>Participate to develop, maintain and achieve airfreight operations productivity and profitability targets</li>
<li>Ensure that correct costs and revenues are captured by the team against customer&rsquo;s profile and react to related excess profit/loss</li>
<li>Support team to deliver excellent quality and to resolve related quality issues</li>
<li>Manage team to ensure shipments are transported in line with the customer service commitment,</li>
<li>Responsible for team shipment data quality</li>
<li>Ensure necessary regulatory compliance procedures are followed relating to commodity and locations</li>
<li>Support new business during hypercare phases</li>
<li>Answer queries, prepare information for customer visits and participate in customer visits relating to operational topics</li>
<li>Supervise tasks and activities while meeting resource management and productivity guidelines for the day-to-day operations</li>
<li>Escalation point for existing clients and ensure a desired level of customer retention</li>
<li>Identify opportunities to expand business with clients</li>
<li>Continuously improve in-house customer interaction focused on proactive shipment information incident/complaint management, ad hoc pricing, and claims</li>
<li>Use available tools to proactively monitor and improve performance</li>
<li>Conduct regular dialogues with team to review quality and performance levels vs targets</li>
<li>Ensure customer invoice timeliness and accuracy</li>
<li>Investigate/support complex invoice disputes</li>
</ul>Now, here is what we need from you!
<div><div><div><div>Education Level 
</div></div> 
<div><div>Bachelors Degree 
</div></div> 
<div><div>Experience Level 
</div></div> 
<div><div>More than 2 years
</div></div> 
</div></div>We offer:
<ul><li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li>
<li>Possible further career development</li>
<li>Competitive salary</li>
</ul>Why join DHL Global Forwarding? 
We are part of Deutsche Post DHL, the world&rsquo;s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html 
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. 
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have: 
<ul><li>The largest global network with more than ~30,000 passionate employees</li>
<li>The most efficient processes and fastest response times</li>
<li>The best solutions and best customer service</li></ul> 
Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered. 
Our Purpose: Connecting People, improving lives. 
Our Values: Respect &amp; Results 
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility 
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Key Account Team Leader

<div>
 
 We help the world run better
 
 
 
 At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
 
 
 
 What You'll Do
 
 
 
 The Customer Advisory Architecture Advisor (AA) works closely with SAP&rsquo;s Sales organization and the Partner ecosystem to define the account strategy. AAs are responsible for bridging the gap between the customer&rsquo;s business strategy and relevant solutions through crafting the to-be business and solution architectures and designing a transformation roadmap at the enterprise level to facilitate the customer&rsquo;s adoption of Cloud-based architectures. They are trusted advisors for the customer to achieve their desired to-be SAP-based Enterprise Architecture.
 
 
 As an Architecture Advisor (AA), you will focus on the following key areas:
 
 
 Account Planning &amp; Architecture Management Responsibilities
 
 
 <ul>
 <li>
 Support the assessment of current customer solutions from SAP and potential areas of opportunity for faster solution adoption &amp; consumption, as well as footprint expansion.
 </li>
 <li>
 Engage with customers to support sales cycles throughout the Customer Value Journey as an integral member of the SAP account team.
 </li>
 <li>
 Drive business and IT architecture definitions to ensure consistency, cooperation, and alignment with SAP organizations, the customer, and partners.
 </li>
 <li>
 Provide a linkage from the customer to SAP product development leadership.
 
 
 </li>
 </ul>
 Creating an SAP Architecture Vision for the Customer
 
 
 <ul>
 <li>
 Support building customer demand through appropriate thought leadership positioning.
 </li>
 <li>
 Understand customer&rsquo;s business process map and business model with industry reference architecture focus.
 </li>
 <li>
 Understand customer&rsquo;s current enterprise landscape and future needs.
 </li>
 <li>
 Drive the positioning of standard cloud architectures (plug &amp; play) leveraging standard cloud solutions.
 
 
 </li>
 </ul>
 Building Key Customer Architecture Deliverables: Business &amp; Solution Architecture, Target State, Transformation Roadmap
 
 
 <ul>
 <li>
 Drive business architecture and capability mapping to solution design.
 </li>
 <li>
 Ensure IT feasibility of the business capabilities mapping to SAP solution architecture.
 </li>
 <li>
 Support customer cloud transformation roadmap definition (business and application focus).
 </li>
 <li>
 Drive customer cloud/hybrid transformation roadmap definition (standard cloud application and technology focus).
 
 
 </li>
 </ul>
 Being a Trusted Architecture Advisor for the Customer
 
 
 <ul>
 <li>
 Align living roadmap with current adoption/solution consumption.
 </li>
 <li>
 Support living roadmap governance &amp; adaptation based on evolution of customer needs and SAP solutions.
 </li>
 <li>
 Drive solution expansion by highlighting value &amp; linkages to the broader SAP Portfolio
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Considerable experience with software/IT organizations as an IT Architecture or Enterprise Architecture Advisor and/or specific expertise with software solutions through Solution Management, Sales, Presales, Adoption/Consumption, Consulting or Business Development, demonstrating successful outcomes over multiple years.
 </li>
 <li>
 Represent SAP as the trusted advisor within SAP and/or the market.
 </li>
 <li>
 Deep knowledge of Cloud, Hosted Services, SaaS/ PaaS models and Cloud-based commerce/ business networks.
 </li>
 <li>
 Proven professional networks in the market to drive pipeline and revenue growth for SAP.
 </li>
 <li>
 Proven track record of success in the selected industry area, if required.
 </li>
 <li>
 Proven leadership and project management experience.
 </li>
 <li>
 Proven experience of driving tangible outcomes in Enterprise Architecture for customers.
 </li>
 <li>
 Fluency in English; any other language is an asset
 </li>
 <li>
 Education: Bachelor's degree (or equivalent) required, MBA or equivalent degree required from accredited university preferred.
 </li>
 <li>
 TOGAF or SAPIEA-10 certifications and Experience in using EAM tools is a an added value for candidates
 
 
 </li>
 </ul>
 
 Meet Your Team
 
 
 
 At the core of our mission, the Architecture Advisor team is dedicated to guiding our customers through their cloud business transformation journey. Our experts work collaboratively to deliver tailored, consistent value to every customer, ensuring they achieve the best results from their cloud investments.
 
 
 We are passionate about enhancing the end-to-end customer experience. By focusing on improving the adoption and consumption of SAP&rsquo;s products and services, we help customers unlock the full potential of their technology solutions.
 
 
 What sets our team apart is our deep understanding of each customer&rsquo;s unique industry landscape. By speaking our customers' language, we build stronger foundations of trust and credibility. This allows us to engage with them in more meaningful ways, addressing industry-specific needs, challenges, and opportunities. The better we understand our customers, the easier it becomes to foster lasting relationships that drive real business transformation
 
 
 Whether helping customers overcome obstacles or identifying new growth avenues, the Architecture Advisor team is committed to delivering value every step of the way.
 
 
 
 Skills You&rsquo;ll Use
 
 
 
 
 Bring out your best
 
 
 
 SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
 
 We win with inclusion
 
 
 
 SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
 
 
 SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
 
 
 For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
 
 
 Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
 
 
 Successful candidates might be required to undergo a background verification with an external vendor.
 
 
 
 AI Usage in the Recruitment Process
 
 
 
 For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
 
 
 Please note that any violation of these guidelines may result in disqualification from the hiring process.
 
 
 Requisition ID: 446976 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
 
 
</div>

Architecture Advisor - Bahrain

<div><div>We help the world run better 
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div> 
What you'll do: 
The Customer Advisory Architecture Advisor (AA) works closely with SAP&rsquo;s Sales organization and the Partner ecosystem to define the account strategy. AAs are responsible for bridging the gap between the customer&rsquo;s business strategy and relevant solutions through crafting the to-be business and solution architectures and designing a transformation roadmap at the enterprise level to facilitate the customer&rsquo;s adoption of Cloud-based architectures. They are trusted advisors for the customer to achieve their desired to-be SAP-based Enterprise Architecture. 
As an Architecture Advisor (AA), you will focus on the following key areas: 
Account Planning &amp; Architecture Management Responsibilities<ul><li>
Support the assessment of current customer solutions from SAP and potential areas of opportunity for faster solution adoption &amp; consumption, as well as footprint expansion.</li><li>
Engage with customers to support sales cycles throughout the Customer Value Journey as an integral member of the SAP account team.</li><li>
Drive business and IT architecture definitions to ensure consistency, cooperation, and alignment with SAP organizations, the customer, and partners.</li><li>
Provide a linkage from the customer to SAP product development leadership.</li></ul>
Creating an SAP Architecture Vision for the Customer<ul><li>
Support building customer demand through appropriate thought leadership positioning.</li><li>
Understand customer&rsquo;s business process map and business model with industry reference architecture focus.</li><li>
Understand customer&rsquo;s current enterprise landscape and future needs.</li><li>
Drive the positioning of standard cloud architectures (plug &amp; play) leveraging standard cloud solutions.</li></ul>
Building Key Customer Architecture Deliverables: Business &amp; Solution Architecture, Target State, Transformation Roadmap<ul><li>
Drive business architecture and capability mapping to solution design.</li><li>
Ensure IT feasibility of the business capabilities mapping to SAP solution architecture.</li><li>
Support customer cloud transformation roadmap definition (business and application focus).</li><li>
Drive customer cloud/hybrid transformation roadmap definition (standard cloud application and technology focus).</li></ul>
Being a Trusted Architecture Advisor for the Customer<ul><li>
Align living roadmap with current adoption/solution consumption.</li><li>
Support living roadmap governance &amp; adaptation based on evolution of customer needs and SAP solutions.</li><li>
Drive solution expansion by highlighting value &amp; linkages to the broader SAP Portfolio</li></ul> 
What you bring: 
<ul><li>
Considerable experience with software/IT organizations as an IT Architecture or Enterprise Architecture Advisor and/or specific expertise with software solutions through Solution Management, Sales, Presales, Adoption/Consumption, Consulting or Business Development, demonstrating successful outcomes over multiple years.</li><li>
Represent SAP as the trusted advisor within SAP and/or the market.</li><li>
Deep knowledge of Cloud, Hosted Services, SaaS/ PaaS models and Cloud-based commerce/ business networks.</li><li>
Proven professional networks in the market to drive pipeline and revenue growth for SAP.</li><li>
Proven track record of success in the selected industry area, if required.</li><li>
Proven leadership and project management experience.</li><li>
Proven experience of driving tangible outcomes in Enterprise Architecture for customers.</li><li>
Fluency in English; any other language is an asset</li><li>
Education: Bachelor's degree (or equivalent) required, MBA or equivalent degree required from accredited university preferred.</li><li>
TOGAF or SAPIEA-10 certifications and Experience in using EAM tools is a an added value for candidates</li></ul> 
Meet your team:
At the core of our mission, the Architecture Advisor team is dedicated to guiding our customers through their cloud business transformation journey. Our experts work collaboratively to deliver tailored, consistent value to every customer, ensuring they achieve the best results from their cloud investments.
We are passionate about enhancing the end-to-end customer experience. By focusing on improving the adoption and consumption of SAP&rsquo;s products and services, we help customers unlock the full potential of their technology solutions.
What sets our team apart is our deep understanding of each customer&rsquo;s unique industry landscape. By speaking our customers' language, we build stronger foundations of trust and credibility. This allows us to engage with them in more meaningful ways, addressing industry-specific needs, challenges, and opportunities. The better we understand our customers, the easier it becomes to foster lasting relationships that drive real business transformation
Whether helping customers overcome obstacles or identifying new growth avenues, the Architecture Advisor team is committed to delivering value every step of the way.
Skills you&rsquo;ll use:<div> 
Bring out your best 
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
We win with inclusion 
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. 
 
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. 
 
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. 
 
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. 
 
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div> 
AI Usage in the Recruitment Process</div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div>Please note that any violation of these guidelines may result in disqualification from the hiring process. 
 
Requisition ID: 446976 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</div>

Haji Hassan Group

We are Hiring!Team Leader &ndash; FabricationThe Fabrication Incharge is responsible for managing a team of fabricators/welders and ensuring that all fabrication works are carried out to the highest quality standards, within budget, and on time. The role also ensures that all equipment used during fabrication is properly maintained and operated to the highest standards.<ul><li>Requirements</li></ul>- English is a must.- Arabic, Hindi, Urdu, or Tamil are huge pluses.- Strong fabrication skills including marking and arranging materials in different shapes and angles.- Ability to supervise, assist, and train fabricators while improving fabrication techniques.- Good understanding of piping and drainage systems, including pipelines and manholes.- Knowledge of HDPE and other plastic materials, including fabrication and heat behavior.- Comfortable using Microsoft Word and Excel.- Able to prepare and accurately complete production forms and records.<ul><li>Qualifications &amp; Experience</li></ul>- Secondary School Certificate- More than 5 years of experience in the pipe manufacturing industry- Minimum 2 years in a supervisory role<ul><li>Key Responsibilities</li></ul>- Manage a team of fabricators and welders- Prepare and maintain production/fabrication records- Ensure compliance with Quality &amp; HSE requirementsInterested candidates can apply by sending their CV to:talents@hajihassan.comKindly mention (Team Leader - Fabrication) in the subjectWork Location: In person

Team Leader - Fabrication

Christian Dior Couture

<div>
 Position
 
 
 
 Boutique Manager &ndash; Bahrain
 
 
 
 At Christian Dior Couture, we are more than a Maison. We are a community driven by excellence, creativity, and a deep commitment to people.
 
 
 We are currently looking for a
 
 Boutique Manager
 
 to lead one of our boutiques in Bahrain.
 
 
 This role is not only about managing a store. It is about bringing the Dior vision to life, building a high-performing team, and delivering an exceptional client experience that reflects the standards of the Maison.
 
 
 
 The Role
 
 
 
 As Boutique Manager, you are the leader of the boutique.
 
 
 You are responsible for driving business performance, developing your team, and ensuring that every client interaction reflects the highest level of luxury service.
 
 
 You act as a true ambassador of Dior, setting the tone, building a strong team culture, and ensuring excellence in execution across all aspects of the boutique.
 
 
 Job responsibilities
 
 
 
 Key Responsibilities
 
 
 
 
 Business Performance
 
 
 
 <ul>
 <li>
 Drive and exceed annual sales targets, ensuring strong commercial performance
 </li>
 <li>
 Monitor KPIs and take clear actions to improve results
 </li>
 <li>
 Identify opportunities to grow the business and strengthen the boutique&rsquo;s position in the market
 
 
 </li>
 </ul>
 
 Client Experience &amp; Clienteling
 
 
 
 <ul>
 <li>
 Lead by example on the floor, delivering exceptional client experience
 </li>
 <li>
 Develop a strong clienteling culture, ensuring long-term client relationships
 </li>
 <li>
 Ensure Dior standards are consistently applied across all touchpoints
 
 
 </li>
 </ul>
 
 Team Leadership &amp; Development
 
 
 
 <ul>
 <li>
 Build, lead, and inspire a high-performing team
 </li>
 <li>
 Coach and develop team members, supporting their growth and career progression
 </li>
 <li>
 Set clear objectives and follow up on performance regularly
 </li>
 <li>
 Foster a strong team spirit and a culture of accountability
 
 
 </li>
 </ul>
 
 Operations Excellence
 
 
 
 <ul>
 <li>
 Ensure smooth daily operations across all areas: merchandising, stock, VM, security, and housekeeping
 </li>
 <li>
 Oversee inventory processes and ensure accuracy
 </li>
 <li>
 Maintain strong control on stock management and minimize losses
 </li>
 <li>
 Ensure full compliance with company policies and procedures
 
 
 </li>
 </ul>
 
 Communication &amp; Alignment
 
 
 
 <ul>
 <li>
 Lead regular team briefings to review performance and share key updates
 </li>
 <li>
 Ensure clear and consistent communication with all stakeholders
 </li>
 <li>
 Act as a link between the boutique and the wider organization
 
 
 </li>
 </ul>
 Profile
 
 
 
 Profile
 
 
 
 <ul>
 <li>
 Minimum 5 years of experience in luxury retail
 </li>
 <li>
 Strong understanding of the luxury environment and client expectations
 </li>
 <li>
 Commercial mindset with a strong sense of ownership
 </li>
 <li>
 Natural leader with the ability to engage, develop, and challenge teams
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Well-organized with strong attention to detail and follow-through
 
 
 </li>
 </ul>
 Flexible and available to support the business when needed
</div>

Boutique manager Bahrain - Marassi

Howden

<div>
 
 
 Role Purpose:
 
 
 
 The Account Executive will support the Employee Benefits team in administering and servicing group medical and life insurance portfolios. Responsibilities include managing operational tasks, credit control, premium collections, internal bookings, compliance checks, and policy management through Praktora. The role also supports portfolio growth by preparing comparative presentations, coordinating insurer and client communications, conducting market reviews, assisting with medical and group life placements, and helping develop insurer and client relationships. Additionally, the Account Executive will assist the Account Manager with risk assessment, quote analysis, client satisfaction, and regulatory compliance.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Client &amp; Insurer Servicing:
 
 
 <ul>
 <li>
 Develop and maintain strong relationships with insurers and clients, serving as an additional point of contact for all queries.
 </li>
 <li>
 Act as a key support contact for clients and insurers, managing day-to-day queries and ensuring high service standards.
 </li>
 <li>
 Assist in the end-to-end administration of group medical and life insurance policies, including onboarding, endorsements, renewals, and claims coordination.
 </li>
 <li>
 Support the Account Manager in managing client relationships and ensuring timely and accurate policy servicing.
 </li>
 </ul>
 
 
 
 
 
 Market Review &amp; Placement:
 
 
 <ul>
 <li>
 Conduct market assessments and request quotations from insurers.
 </li>
 <li>
 Analyse and compare insurance proposals, highlighting key differences in benefits, exclusions, and pricing.
 </li>
 <li>
 Prepare professional, client-ready comparison presentations and renewal reports.
 </li>
 <li>
 Support the policy placement process by negotiating with insurers to secure optimal terms for clients.
 </li>
 <li>
 Assist in policy renewals, ensuring competitive terms while addressing any required adjustments or enhancements.
 </li>
 </ul>
 
 
 
 
 
 Operational &amp; Administrative Support:
 
 
 <ul>
 <li>
 Manage internal documentation, compliance checks, and data entry into the Praktora system.
 </li>
 <li>
 Monitor and track receivables, ensuring timely premium collections and supporting the credit control process.
 </li>
 <li>
 Maintain accurate records of policy details, endorsements, and client communications.
 </li>
 <li>
 Utilize the Praktora system to manage all insurance policies, track receivables, and ensure timely premium payments.
 </li>
 </ul>
 
 
 
 
 
 Portfolio Development:
 
 
 <ul>
 <li>
 Assist in identifying opportunities to grow the Employee Benefits portfolio through cross-selling and upselling initiatives.
 </li>
 <li>
 Support the preparation of marketing materials and proposals for prospective clients.
 </li>
 </ul>
 
 
 
 
 
 Compliance &amp; Reporting:
 
 
 <ul>
 <li>
 Ensure all activities are compliant with internal policies and external regulatory requirements.
 </li>
 <li>
 Stay informed of market trends, regulatory updates, and industry&rsquo;s best practices.
 </li>
 <li>
 Compile reports on client utilization, claims experience, and market insights.
 </li>
 </ul>
 
 
 
 
 
 Experience &amp; Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree In Business Administration, Insurance, or a related field.
 </li>
 <li>
 1&ndash;2 years of experience in an administrative or client servicing role, preferably within the insurance or financial services sector.
 </li>
 <li>
 Cert CII qualification is preferred or willingness to pursue it.
 </li>
 </ul>
 
 
 
 
 
 Key Competencies:
 
 
 <ul>
 <li>
 Strong administrative and organizational skills with attention to detail.
 </li>
 <li>
 Excellent communication and relationship management abilities.
 </li>
 <li>
 Analytical thinking and proficiency in preparing reports and presentations.
 </li>
 <li>
 Familiarity with insurance systems (e.g., Praktora) and Microsoft Office.
 </li>
 <li>
 Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
 </li>
 <li>
 Knowledge of insurance industry practices.
 </li>
 </ul>
 
 
 
 
 
 What do we offer in return?
 
 
 
 A career that you define, supported by a strong commitment to technical and soft skills training.
 
 
 We offer a comprehensive package of rewards and benefits - including great medical insurance, competitive salary, and more.
 
 
 We provide a workplace where everyone has a voice, where volunteering in the community is part of the day job, and where everyone is encouraged to play a part towards our sustainability goals. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.
 
 
 
 
 
 
 Our culture: People First
 
 
 
 Our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world.
 
 
 The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.
 
 
 
 
 
 
 Diversity &amp; Inclusion
 
 
 
 At HOWDEN we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, marital status or family circumstances.
 
</div>

Client Executive, Employee Benefits

Allianz Partners

<div>
 The main duty of a Care Centre - Junior Agent is to respond to telephone inquiries about the company's products or services by following standard scripts and procedures. The incumbent is also responsible to ensure that all calls are answered within predetermined time scales and are dealt with the highest standards of customer service. The CCA will also document details of telephone conversation and actions taken, in order to make further follow-ups and corrective action as required. The CCA will correspond with Care Centre &ndash; Team Leader and Care Centre &ndash; Assistant Manager accordingly and comply to provide a customer-oriented service at all times.
 
 
 
 
 Key Responsibilities
 
 /What You Do
 
 
 
 <ul>
 <li>
 Builds a customer-oriented focus in the Care Centre by providing quality actions and resolutions to their concerns and queries.
 </li>
 <li>
 Follows communication/update expectations with clients, in accordance with the Nextcare policies, scheme or agreed time frames set.
 </li>
 <li>
 Answers inbound calls as well as assist customers/providers who have specific inquiries.
 </li>
 <li>
 Outbound calls for follow up cases, additional medical reports, second medical opinion, complaints. Etc.
 </li>
 <li>
 Builds customer&rsquo;s interest in the services and products offered by the company.
 </li>
 <li>
 Provides personalized customer service of the highest level.
 </li>
 <li>
 Updates the existing database with changes and the status of each existing/prospective customer/member.
 </li>
 <li>
 Documents details of telephone conversation and actions taken.
 </li>
 <li>
 Corresponds with Care Centre &ndash; Team Leader and Care Centre &ndash; Assistant Manager and keep an open channel of communication.
 </li>
 <li>
 Maintains records and close-loop each call by completing the clerical duties, as well as liaising with other departments.
 </li>
 <li>
 Analyzes the various parts of a problem properly and develop logical solutions within the permitted scope of work.
 </li>
 <li>
 Efficiently adjudicate pre-approval claims that exceed the standard Turnaround Time (TAT) to ensure timely resolution.
 </li>
 <li>
 Issue Guarantee of Payment (GOP) documents as required to facilitate seamless service delivery.
 
 
 </li>
 </ul>
 
 AI READINESS
 
 Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.
 
 
 
 Key Requirements/What You Bring
 
 
 
 <ul>
 <li>
 Bachelors Degree ; Medical background preferred.
 </li>
 <li>
 2+ years experience in a Call Centre/ Customer Service environment, TPA Hospitals or Medical Centers exposure a plus .
 </li>
 <li>
 Physically fit to carry out duties.
 </li>
 <li>
 Legally permitted to work in the country of operations.
 </li>
 <li>
 Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.
 
 
 </li>
 </ul>
 
 How we hire
 
 Allianz Partners does not accept unsolicited CV&rsquo;s or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.
 
 
 Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.
 
 
 Our products are embedded seamlessly into our partners&rsquo; businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.
 
 
 We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.
 
 
 We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.
 
 
 At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions. All while ensuring human oversight for claims to maintain service integrity. By embracing AI and Emerging Technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to Ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.
 
 
 Great to have you on board. Let's care for tomorrow.
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