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assistant manager - customer service operations

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assistant manager supply chain Jobs in Pune

assistant manager supply chain

assistant manager

<div>
 The FPOC Complaints Team Lead will manage a team handling all first-contact customer complaints. This role is responsible for ensuring high-quality customer service, managing team performance, coaching and developing associates, and maintaining adherence to internal policies and regulatory requirements. The role requires flexibility to work night and overnight shifts to provide leadership coverage.
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Assistant Manager

Bajaj Finserv

<div>
 
 Location Name:
 
 Pune Corporate Office - Fountainhead
 
 
 
 Job Purpose
 
 
 
 &ldquo;This position is open with Bajaj Finance ltd.&rdquo;Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization&rsquo;s policiesAct with Integrity
 
 
 
 Duties And Responsibilities
 
 
 
 Implementation of Credit Policy and continuous evaluation to ensure adherence to the Policy and compliance with the Authority Matrix at branches in the area assigned.-Credit appraisal for BL &amp; Doctor Loans files for the assigned location-Keeping delinquency under control-Compliance of policy and processes-Reporting of location metrics like Login, Approval, Disbursal, Rejection, Deviation on monthly basis as per prescribed format-Market Research and Feedback for new product launch.-Feed back on credit policy based on market conditions.
 
 
 
 Required Qualifications And Experience
 
 
 
 Chartered Accountant /MBA Finance with 2-3 years of relevant experience.&amp;lt
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Assistant Manager - Credit

IBIS

<div>
 
 Company Description
 
 
 
 
 "Why work for Accor?
 
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Support the team with Accounts payable and Accounts Receivable.
 </li>
 <li>
 Preparation of Bank Reconciliation Statements on daily basis.
 </li>
 <li>
 Managing data and ensuring book closure for audit/monthly closures
 </li>
 <li>
 Liaising with cross functional teams for invoicing, reconciliations, etc
 </li>
 <li>
 Helping treasury team for functional activities
 </li>
 <li>
 Helping teams in statutory audits or any other ad-hoc requests.
 </li>
 <li>
 Analyze financial outlooks and prepare financial forecasts
 </li>
 <li>
 Ensure compliance with local, state, and federal budgetary reporting requirements
 </li>
 <li>
 Establish and implement short- and long-range departmental goals, objectives, policies and operating procedures
 </li>
 <li>
 Direct financial audits, Conduct regular checks on procedures for purchasing, receiving, storing, issuing, food preparing and portioning
 
 
 </li>
 </ul>
 Qualifications
 
 
 
 What You Will Need
 
 
 
 <ul>
 <li>
 An educational background in commerce or related field.
 </li>
 <li>
 1-3 Years of relevant experience.
 </li>
 <li>
 Working knowledge on Oracle
 </li>
 <li>
 Ability to work independently on assigned duties.
 </li>
 <li>
 Strong attention to detail and accuracy.
 </li>
 <li>
 Knowledge of Microsoft Suite.
 </li>
 </ul>
</div>

Assistant Manager Finance

<div>
 
 The Supply Planner will be responsible for the supply plan in alignment with stocking strategies, reporting, and S&amp;OP activities to meet service level and inventory goals. They will support the Supply Planning and Procurement Manager through KPI and strategic analytics, including but not limited to risk mitigation techniques, gross margin expansion, optimization of inventory, improving service levels, supply chain collaboration, and forecasting. Position includes data analysis, data entry, written and verbal communications, and special projects.
 
 
 
 REPONSIBILITIES:
 
 
 <ul>
 <li>
 Supports the Supply Planning and Procurement Manager by providing the strategic supply plan to be executed by Planners.
 </li>
 <li>
 Optimization of system settings using exception reporting and feedback loop from the Material Planning Supervisor or Senior Materials Planner.
 </li>
 <li>
 Manage resupply planning to ensure inventory availability based on demand forecasts and sales orders.
 </li>
 <li>
 Execute purchase orders (POs) with approved resin suppliers, ensuring alignment with lead times, MOQs, and contractual terms.
 </li>
 <li>
 Monitor inbound shipments and coordinate with 3PL partners, internal warehouses, and transportation teams to ensure timely delivery.
 </li>
 <li>
 Track supplier performance, shipment delays, and escalate issues to resolve supply disruptions.
 </li>
 <li>
 Collaborate with Sales, Order Fulfilment, and Logistics teams to address customer inquiries, expedite shipments, and resolve fulfilment issues.
 </li>
 <li>
 Support periodic S&amp;OP processes with supply updates and material availability inputs.
 </li>
 <li>
 Generate reports and KPIs related to on-time delivery, PO accuracy, and inventory health
 </li>
 </ul>
 
 
 YOUR PROFILE:
 
 
 <ul>
 <li>
 Team Member (1&ndash;3+ Years of Experience)
 </li>
 <li>
 Associates degree or above in Purchasing, Logistics, Supply Chain
 </li>
 <li>
 Prior experience in Materials Planning/Procurement/Purchasing experience
 </li>
 <li>
 Strong understanding of Supply Chain
 </li>
 <li>
 Proficiency with SAP is a plus
 </li>
 <li>
 Proficiency with the MS Office package, specifically Excel
 </li>
 <li>
 Excellent communication (written &amp; verbal) skills
 </li>
 <li>
 Ability to work independently and in a fast-paced environment
 </li>
 <li>
 Demonstrated ability to prioritize, problem-solve and multi-task.
 </li>
 <li>
 Strong attention to detail with the ability to keep accurate records
 </li>
 </ul>
 
 
 Qualifications &amp; Skills
 
 
 <ul>
 <li>
 Bachelors or Master&rsquo;s degree in Supply Chain and/ or Logistics.
 </li>
 <li>
 Proficiency in ERP systems (SAP, Oracle, NetSuite, or similar) and Microsoft Excel.
 </li>
 <li>
 Excellent communication, negotiation, and stakeholder management skills
 </li>
 <li>
 Analytical mind set with attention to accuracy and detail.
 </li>
 <li>
 Ability to meet tight deadlines and handle high-volume transactions.
 </li>
 <li>
 Exposure to shared services or multinational environments preferred
 </li>
 </ul>
 
 
</div>

Assistant Manager Supply Chain

Tata Communications

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 
 Technical SME (CCTV + Video wall, AV/VC) + UPS
 
 
 
 
 Role Purpose
 
 
 
 We are looking for L3 Engineer who can manage crucial role in maintaining, installing, and troubleshooting various security camera systems to ensure they are functional and efficient. This page delves into the essential job description, duties, qualifications, and other relevant details for those interested in a career as a Video Surveillance Technician. Whether you are considering entering this field or are in search of qualified candidates, understanding the nuances of this role is pivotal. This guide provides a comprehensive overview of what it takes to succeed as a Video Surveillance Technician and the qualifications that will give you an edge in this evolving industry.
 
 
 
 Key Responsibilities / Accountabilities
 
 
 
 <ul>
 <li>
 </li>
 <li>
 Design and install video surveillance systems
 </li>
 <li>
 </li>
 <li>
 Conduct regular maintenance on video surveillance equipment
 </li>
 <li>
 </li>
 <li>
 Troubleshoot and resolve technical issues
 </li>
 <li>
 </li>
 <li>
 Train clients on the use of their video surveillance systems
 </li>
 <li>
 </li>
 <li>
 Provide excellent customer service and support
 </li>
 <li>
 </li>
 <li>
 Video Surveillance Technician Qualifications &amp; Skills
 </li>
 <li>
 </li>
 <li>
 Bachelor's degree in a related field
 </li>
 <li>
 </li>
 <li>
 5+ years of experience in a video surveillance technician role
 </li>
 <li>
 </li>
 <li>
 Certification in video surveillance technology (e.g. CCNA Security, CompTIA Security+)
 </li>
 <li>
 </li>
 <li>
 Associate's degree in a related field (e.g. electronics, computer technology)
 </li>
 <li>
 </li>
 <li>
 2+ years of experience in a video surveillance technician role
 </li>
 <li>
 </li>
 <li>
 Strong technical knowledge of video surveillance equipment and software
 </li>
 <li>
 </li>
 <li>
 Excellent communication and customer service skills
 </li>
 <li>
 </li>
 <li>
 Ability to work independently and as part of a team
 </li>
 <li>
 </li>
 <li>
 System Design &amp; Installation:
 </li>
 <li>
 Plan, design, and install integrated systems including CCTV cameras, video walls, audio/visual (AV), video conferencing (VC), and uninterruptible power supply (UPS) units.
 </li>
 <li>
 </li>
 <li>
 Configuration &amp; Integration:
 </li>
 <li>
 Configure hardware and software, and integrate these systems with existing IT infrastructure to ensure seamless operation.
 </li>
 <li>
 </li>
 <li>
 Maintenance &amp; Repair:
 </li>
 <li>
 Perform routine checks, preventive maintenance, and advanced troubleshooting to resolve complex issues.
 </li>
 <li>
 </li>
 <li>
 Technical Support:
 </li>
 <li>
 Provide expert-level technical support to users and on-site engineers for various AV/VC platforms and CCTV systems.
 </li>
 <li>
 </li>
 <li>
 Documentation:
 </li>
 <li>
 Maintain detailed documentation of system configurations, maintenance activities, and service records.
 </li>
 <li>
 </li>
 <li>
 Quality Control:
 </li>
 <li>
 Conduct quality control tests and perform site surveys to ensure optimal camera placement and system performance.
 </li>
 <li>
 </li>
 <li>
 Collaboration:
 </li>
 <li>
 Work with clients and internal teams to assess risks, recommend solutions, and provide end-user training.
 </li>
 <li>
 </li>
 <li>
 Technology Updates:
 </li>
 <li>
 Stay informed about the latest technologies and trends in video surveillance, AV, VC, and power systems to recommend upgrades.
 </li>
 <li>
 Required Skills &amp; Qualifications
 </li>
 <li>
 </li>
 <li>
 Technical Expertise:
 </li>
 <li>
 Deep knowledge of CCTV hardware and software, video wall technology, AV/VC equipment (e.g., Crestron, QSC, Cisco, Microsoft Teams Rooms), and UPS systems.
 </li>
 <li>
 </li>
 <li>
 Networking Fundamentals:
 </li>
 <li>
 Strong understanding of networking principles, including IP systems for CCTV and AV/VC.
 </li>
 <li>
 </li>
 <li>
 Teamwork &amp; Independence:
 </li>
 <li>
 Ability to work effectively as part of a team and independently.
 </li>
 <li>
 </li>
 <li>
 Educational Background:
 </li>
 <li>
 Bachelor's or technical degree in IT, Electrical Engineering, or a related field is often required.
 </li>
 <li>
 </li>
 <li>
 Experience:
 </li>
 <li>
 Proven experience in installing, maintaining, and supporting advanced AV, VC, and CCTV systems
 </li>
 <li>
 Softskills
 </li>
 <li>
 Communication:
 
 
 </li>
 </ul>
 Excellent verbal and written communication skills to interact effectively with users and document issues clearly.
 
 
 <ul>
 <li>
 Technical Skills:
 
 
 </li>
 </ul>
 Strong knowledge of Windows and Mac operating systems, Microsoft Office suite, Outlook, and common desktop applications.
 
 
 <ul>
 <li>
 Problem-Solving:
 
 
 </li>
 </ul>
 Demonstrated ability to identify, diagnose, and resolve technical issues efficiently.
 
 
 <ul>
 <li>
 Customer Service:
 
 
 </li>
 </ul>
 A strong commitment to providing excellent customer service and a high level of user satisfaction.
 
 
 <ul>
 <li>
 ITIL Knowledge:
 
 
 </li>
 </ul>
 Familiarity with the ITIL framework and its associated concepts, such as incident management and service catalog management.
 
 
 
 Qualification And Skills
 
 
 
 Bachelor&rsquo;s degree
 
 
 <ul>
 <li>
 </li>
 <li>
 Certifications:
 </li>
 <li>
 Relevant industry certifications, such as CTS (Certified Technology Specialist) for AV, are highly desirable.
 </li>
 <li>
 Video Surveillance Systems
 </li>
 <li>
 Network Knowledge
 </li>
 <li>
 Electrical Wiring
 </li>
 <li>
 Customer Service
 </li>
 <li>
 Written and Verbal Communication
 </li>
 </ul>
</div>

Assistant Manager - IT Operations & Infrastructure

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 
 Job Title
 
 : L2 Network Specialist &ndash; Routing,
 
 
 Switching, and Firewalls
 
 
 
 Experience
 
 : Minimum 4 years (including 2 years of
 
 
 relevant experience with R&amp;S and Firewall)
 
 
 
 Location
 
 : [Pune]
 
 
 
 Job Description
 
 : We are looking for an
 
 
 experienced
 
 L2 Network Specialist
 
 with strong expertise
 
 
 in
 
 Cisco routers and switches
 
 and
 
 firewall
 
 implementation
 
 
 and configuration. Handson on
 
 Fortinet firewalls and Fortimanager
 
 .
 
 
 The ideal candidate will have a solid background in managing large-scale
 
 
 networks, along with hands-on experience working with wireless controllers.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Design, implement, and manage large-scale network infrastructures involving Cisco routers and switchesand Firewalls
 </li>
 <li>
 Perform configuration, maintenance, and troubleshooting of routing and switching protocols (e.g., OSPF, BGP, EIGRP, STP, VLANs, etc.).
 </li>
 <li>
 Deploy and maintain Fortinet firewalls to secure network operations and enforce robust security policies.
 </li>
 <li>
 Provide advanced L2 support for network issues, ensuring minimal downtime and optimal performance.
 </li>
 <li>
 Collaborate with cross-functional teams to integrate network and security solutions into the existing infrastructure.
 </li>
 <li>
 Develop and document network designs, configurations, and best practices for operations and security.
 </li>
 <li>
 Conduct periodic audits of network configurations and recommend enhancements to improve performance and reliability.
 </li>
 <li>
 Monitor network performance, identify bottlenecks, and propose solutions for optimization.
 </li>
 <li>
 Backup and Patch management
 </li>
 <li>
 Stay current with industry trends, tools, and technologies in networking and security.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Minimum 8 years of overall IT experience, with at least 4 years of relevant experience working with Routing/Switching &amp; Fortigate Firewall.
 </li>
 <li>
 Hands-on experience with Cisco routers, Firewall and switches implementation, configuration, and troubleshooting.
 </li>
 <li>
 Strong knowledge of routing and switching protocols, network design, and optimization.
 </li>
 <li>
 Proficiency in managing Fortinet firewalls, including policy configuration and troubleshooting.
 </li>
 <li>
 Experience working with large network infrastructures in enterprise environments.
 </li>
 <li>
 Strong analytical and problem-solving skills to address complex network challenges.
 </li>
 <li>
 Industry certifications such as CCNA/CCNP, Fortinet NSE 3 or higher, or equivalent are highly desirable.
 </li>
 <li>
 Excellent communication and interpersonal skills to work effectively within a team.
 
 
 </li>
 </ul>
 
 Preferred Skills
 
 
 
 <ul>
 <li>
 Experience with network security integration, including firewall and access control configurations.
 </li>
 </ul>
</div>

Assistant Manager - Customer Service Operations

Emerson

<div>
 
 Job Description
 
 
 
 
 Job Summary:
 
 
 
 If you are a Supply Chain professional, who has worked with Manufacturing or shared services set up and looking for an opportunity to grow &amp; contribute meaningfully; then Emerson has an exciting job opportunity to you! You will lead a team of buyers to ensure the material availability for Global plants of Isolation Valve (ISV), with 95% Request Date Service Level (RDSL/OTD), Exception Management and 95% Purchase Requisition (PR) to Purchase Order (PO) within Turn Around Time (TAT) to support the Global ISV Supply Chain organization.
 
 
 If you think this role is suitable to you, let's go and join our team!
 
 
 
 In this Role, Your Responsibilities Will Be:
 
 
 
 <ul>
 <li>
 Lead the team of CoE buyers for our Global plants. Motivate, mentor and aligned team members to follow global purchasing processes on time to have flawless transitions.
 </li>
 <li>
 Ensure end to end purchasing processes &amp; appropriate plans in place to support materials availability and meeting deliveries to customers based on Request Dates.
 </li>
 <li>
 Your actions will provide outstanding material flow, improved customer service levels and minimize risk at the best cost possible measured in Safety, Quality, Delivery, Engagement, Cost &amp; compliance.
 </li>
 <li>
 Ensure team aligned to maintain material inventory levels consistent with needs and inventory goals.
 </li>
 <li>
 Ensure supplier delivery performances are consistent achieving goals and expectations by crafting short to long term plans.
 </li>
 <li>
 Provide leadership for relevant negotiations with suppliers to ensure timely delivery, Kanban, quality and lead-times.
 </li>
 <li>
 Collaborates with Global Stakeholders including Category Managers, Production &amp; Inventory Control Manager and Value Stream Managers for Material Availability.
 </li>
 <li>
 Lead Supplier Relationship Management process with internal and external supplier in collaboration with SPE (Supplier Performance Engineer) &amp; Category leaders to improve supplier RDSL.
 </li>
 <li>
 Communicates with Plant/Site Buyers on the actions and resolutions.
 </li>
 <li>
 Supports Team to prepare monthly/quarterly/annual management reports.
 </li>
 <li>
 Hiring and developing talent to meet organizational goal
 </li>
 <li>
 Focus on People, Process, Execution &amp; technology to make it outstanding
 
 
 </li>
 </ul>
 
 Who You Are:
 
 
 
 You quickly and decisively take action in constantly evolving, unexpected situations. You actively seek input from pertinent sources to make timely and well-informed decisions. You facilitate an open dialogue with a wide variety of contributors and partners.
 
 
 
 For This Role, You Will Need:
 
 
 
 <ul>
 <li>
 Minimum 10 years of professional experience in Purchasing / Procurement / Supply Chain. Casting, Forging, Machining is preferred.
 </li>
 <li>
 Knowledge in Strategic sourcing methodology, supply chain management, contracting, procurement, and supplier management skill.
 </li>
 <li>
 Experience of Leading a team of buyers for center of excellence (CoE) function.
 </li>
 <li>
 Experience working with ERP systems like SAP or Oracle.
 </li>
 <li>
 Excellent digital literacy and a technical proficiency that includes significant data gathering skills, expertise, interpretation, and reporting for the Supply Chain organization.
 </li>
 <li>
 Strong problem solving &amp; analytical skills with expertise in data analysis and management (Advanced Excel, Tableau, Power BI, MS Excel, MS Word, MS Access, PowerPoint, SQL).
 </li>
 <li>
 Proficiency in English Language MUST &ndash; Read, Write, Speak
 </li>
 <li>
 Self-motivated
 
 
 </li>
 </ul>
 
 Preferred Qualifications that Set You Apart:
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent experience in Supply Chain Management, Engineering, Business Management or any related field.
 </li>
 <li>
 Professional certifications such as Certified Purchasing Manager (CPM) and Certified Supply chain Professional (CSCP)
 </li>
 <li>
 MBA or equivalent experience in Supply Chain is strongly preferred.
 </li>
 <li>
 Experience in Project Management and Project Management certification are an added advantage
 </li>
 <li>
 Working Hours: 12:00 PM to 9:00 PM or 6:00 AM to 3:00 PM or 4:30 PM to 1:30 AM
 
 
 </li>
 </ul>
 
 Our Culture &amp; Commitment to You
 
 
 
 At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives&mdash;because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
 
 
 We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
 
 
 
 About Us
 
 
 
 
 WHY EMERSON
 
 
 
 
 Our Commitment to Our People
 
 
 
 At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
 
 
 We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world&rsquo;s most complex problems &mdash; for our customers, our communities, and the planet. You&rsquo;ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
 
 
 At Emerson, you&rsquo;ll see firsthand that our people are at the center of everything we do. So, let&rsquo;s go. Let&rsquo;s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let&rsquo;s go, together.
 
 
 
 Accessibility Assistance or Accommodation
 
 
 
 If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .
 
 
 
 About Emerson
 
 
 
 Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
 
 
 With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
 
 
 We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you&rsquo;re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you&rsquo;ll find your chance to make a difference with Emerson. Join our team &ndash; let&rsquo;s go!
 
 
 
 No calls or agencies please.
 
</div>

Assistant Manager - Tactical Purchasing Specialist

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